Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Its just the camera lens don't worry my last 3 Notes have done it
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
odesskiy said:
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
Click to expand...
Click to collapse
Larger the camera the more it floats until you turn on the camera. Hence more noise. I would also suggest it's more sensitive while the camera is on to a hard hit /damage.
odesskiy said:
Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Click to expand...
Click to collapse
I am experiencing that same rattle too. It seems to go away when i turn on the camera, so this is definitely due to the much talked about rattle that the camera module had with the S20 Ultra as well..
I must say that the rattle is rather annoying and random and especially annoying when i have the phone in my pocket while jogging..At least it is good to know that it is not a faulty unit but rather a feature of the lens system.
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
drdino said:
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
Click to expand...
Click to collapse
Yes, it's the optical image stabilization kicking in
TonyGzl92 said:
Yes, it's the optical image stabilization kicking in
Click to expand...
Click to collapse
Thanks, I suppose this is due to the different camera setup. I'm coming from a Note 9, which had OIS and is completely silent, but then again it doesn't have the new sensors.
Also remember when camera has stabilisation in it that could cause the rattle noise from camera since camera itself moves when you shake the phone.
I hardly hear rattle in mine but when I face screen down I can hear a loud click from camera area and then when I face it back up with screen up I hear the click again.
So yeah camera is basically moving or it's lenses.
This is normal as long you don't see any defect in camera when using it.
Skickat från min SM-N986B via Tapatalk
Yeah I read about the rattling when shaking the device, but nothing about noise when the camera app exits...
I had the same issue. I had battery and overheating issues as well so i requested an exchange device. The old device had the rattle however i noticed the new one doesn't. Really think Samsung messed up QC with this device.
Interesting... Samsung doesn't have any stock of my device to exchange at the moment, otherwise I'd have probably asked for one. I'll see how it pans out over the next few days...
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
airmaxx23 said:
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
Click to expand...
Click to collapse
Spot on.
Sent from my SM-N986U using Tapatalk
They all rattle, anyone says otherwise is trolling.
The snapdragons have better rattling. ??
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
Click to expand...
Click to collapse
They all have the rattle.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
Click to expand...
Click to collapse
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ?? Because they are all like that. I've had three different regional variants of the Note 20 Ultras, all same.
Buyers remorse has many faces.
Limeybastard said:
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ??
Click to expand...
Click to collapse
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
airmaxx23 said:
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
Click to expand...
Click to collapse
You obviously missed my sarcasm in that post. American?
Related
Hi guys....
My camera don't focus (and I hear a buzzy sound near the camera, very loudly). The mobile phone vibrates when is trying to focus. I've tried restarting the phone, hard resetting with no solution. I've recorded some videos, look:
I ordered a replacement phone (I've dealt with warranty) Have I done well? Or should I repair it in a store? I don't want this: http://imgur.com/a/ey7kl
from your video, it looks as its focusing fine(a few things were to close to focus on, yes too close is bad). but the lens is a little dirty. about the sound, its not supposed to make any. have you dropped or hit your device?
The lens it's completely clean and of course, was too clouse but I could focus that distances. No hit or drop
you don't use touch to focus, do you? am autofocus shot will give you a general focus over everything, but touch to focus will focus on exactly what you want, and a cleaner better focus.
simms22 said:
you don't use touch to focus, do you? am autofocus shot will give you a general focus over everything, but touch to focus will focus on exactly what you want, and a cleaner better focus.
Click to expand...
Click to collapse
When I open the camera app, the phone vibrates and sounds (like a motor bike), it's autofocus but I can't focus manually. Don't focus
I phoned Google this morning and next week I'll recieve another phone but T.T I'm afraid
JD250 said:
When I open the camera app, the phone vibrates and sounds (like a motor bike), it's autofocus but I can't focus manually. Don't focus
I phoned Google this morning and next week I'll recieve another phone but T.T I'm afraid
Click to expand...
Click to collapse
if its still not focusing, an exchange is the best option. but try touching to focus anyways.
simms22 said:
if its still not focusing, an exchange is the best option. but try touching to focus anyways.
Click to expand...
Click to collapse
I've just tried to focus but the phone vibrates and sounds.
Are Google exchanges fine?
JD250 said:
I've just tried to focus but the phone vibrates and sounds.
Are Google exchanges fine?
Click to expand...
Click to collapse
yes, google is extremely good about exchanges, especially if there is a physical problem, like the camera.
simms22 said:
yes, google is extremely good about exchanges, especially if there is a physical problem, like the camera.
Click to expand...
Click to collapse
Thank you so much simms22. You're great. I told you that the phone didn't fallen but of course some times the phone fallen. A month ago, the phone crashed very hardly but no scratches in screen (Ringke Fusion, I love you) and any problems. In fact I have many photos taken after that hit. Since that day I had a lot more careful and no more drops.
So the reason why the camera doesn't work I don't think it's a fall :fingers-crossed:
Please ask questions in the Q&A section
Thread moved
well, it could have loosened something with that fall, then only later it could have completely loosened or broken the rest of the way. but thats only an opinion, as its a possibility.
So when I shake my phone I can hear a rattling sound, this happened for me on galaxy s7 and s8+... this rattling is probably cause by ois. As not every single phone has this rattling sound I just want to ask if your s8 have rattling sounds.
Yes mine does near the earpiece. Could it be the waterproof membrane moving about with the shaking?
frogomas7 said:
Yes mine does near the earpiece. Could it be the waterproof membrane moving about with the shaking?
Click to expand...
Click to collapse
Nah it's the camera's image stabilization. On my galaxy s7 the rattling sound disappeared when I opened the camera app, but on the s8 that's not the case. The reason probably that it shakes is that the front camera apparently has optical image stabilisation that doesn't work as samsung didn't make activate it or something. If you watch on YouTube galaxy s8 teardown you can see that there is optical image stabilisation on front camera but unfortunately it isn't activated.
.
underdog_656 said:
Nah it's the camera's image stabilization. On my galaxy s7 the rattling sound disappeared when I opened the camera app, but on the s8 that's not the case. The reason probably that it shakes is that the front camera apparently has optical image stabilisation that doesn't work as samsung didn't make activate it or something. If you watch on YouTube galaxy s8 teardown you can see that there is optical image stabilisation on front camera but unfortunately it isn't activated.
.
Click to expand...
Click to collapse
Oh that makes sense. Yeah can confirm it still rattles with the front cam on.
Mine does make noise too... (S8). But when I open the camera and shake it doesn't make noise. I asked Samsung if it is normal but didn't get any answers yet..
Sent from my SM-G950U using Tapatalk
Yep as said its the camera.
Its kinda has a gyro in it. So when your hand shakes the camera itself stays in place.
xile6 said:
Yep as said its the camera.
Its kinda has a gyro in it. So when your hand shakes the camera itself stays in place.
Click to expand...
Click to collapse
Is this a bad thing or not ? I just got a response from Samsung (twitter)and they are saying if the divise is making we should send it for repair.
Sent from my SM-G950U using Tapatalk
edyfrances said:
Is this a bad thing or not ? I just got a response from Samsung (twitter)and they are saying if the divise is making we should send it for repair.
Click to expand...
Click to collapse
It's normal don't worry. You probably didn't explain the problem properly to the samsung team...
edyfrances said:
Is this a bad thing or not ? I just got a response from Samsung (twitter)and they are saying if the divise is making we should send it for repair.
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
Nope all is normal.
underdog_656 said:
It's normal don't worry. You probably didn't explain the problem properly to the samsung team...
Click to expand...
Click to collapse
So..well if you said so I will explain to Samsung what I read here, Although the phone works great no problems.
Sent from my SM-G950U using Tapatalk
edyfrances said:
So..well if you said so I will explain to Samsung what I read here, Although the phone works great no problems.
Click to expand...
Click to collapse
I don't think that's necessarily as they aren't going to message that it's the OIS, they will say repair it etc
The headphones volume controller
I got here when searching if anyone heard a rattling noise. I noticed that, in my case, the sound comes from the volume controller. I will talk to Samsung and see if that is a manufacturing issue or something broader that affects all headphones
My camera is really rattly and doesnt secure in the closed position!
Its ****ing disgusting of a sound when I put in down on a table, is this normal?
Really kills ALL fun I can have with this device
Mine seems pretty OK. No rattling when I control the camera.
There might be some quality control issues. I've seen a few mention rattling but most say theirs is fine. So with that in mind it sounds like you risk having to RMA the device when you get it.
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
The same problem with my flipcam.
Mine works fine.
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
Click to expand...
Click to collapse
I was thinking into a similar direction... Good to hear this works.
facepalm lol
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
Click to expand...
Click to collapse
Duct tape on a phone? 2019.?
No thanks
My camera is firm and doesnt rattle, it does make some noise when the camera moves but thats to be expected I think.
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
jaseman said:
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
Click to expand...
Click to collapse
Difficult to say with such a small sample size.
Could be 1%, 5%, 20%, 50% or 90% with issues. The quality control might get better or the mechanism might just have that bad yields. So right now we have to assume it's either a small number of devices or first batch problems. I find it hard to believe they'd bring a device to market with glaring issues. You never know though.
T I find it hard to believe they'd bring a device to market with glaring issues. You never know though.[/QUOTE said:
Ummm, ever hear of the Galaxy fold???
Click to expand...
Click to collapse
jaseman said:
Ummm, ever hear of the Galaxy fold???
Click to expand...
Click to collapse
Yes and it isn't comparable.
This is a quality control issue from the factory. I haven't heard anyone say it started rattling later (nor does it seem there would be time to start breaking the device through regular use unless it's sensitive and starts rattling from dust and debris).
The Fold worked fine at the factory and testing in a controlled environment did not reveal the fragility of the design. Otherwise we may as well bring up Note 7 too. That's also a design flaw.
Since not all models rattle it isn't necessarily a design flaw but one of quality and yields. Of course Asus is welcome to make a statement on what causes the issue.
Mine also rattle when put down on table and same with just tapping the screen. Otherwise it is good. Weird that no review mentioned this, not even tech tablets. If the phone didn't cost 570 euro, but 250 euro I would not mind, but I'm going to return it, it is unacceptable for the price.
Mine doesn't rattle when closed, but also doesn't open fully. It sits at a slight angle when open, so I have to press "volume up" for a second to straighten it. As far as I can see there's no calibration tool for camera angle. This might help solve both problems.
Mine rattle to
the camera opens a little whenever I was fast walking with the phone in my pocket or when I wear lose pants but I fixed it by adding 2 strips of tape behind the camera :/
I found out that the rattle is coming from the hinge at the side where the volume buttons are
picked it up from table https://youtu.be/QcbjNwhLVIE ...
EDIT:
To clarify - this is how it always is, but it happens - lets say once a day - camera just get _more_ loose by itself. I will create another video how it is all the time (it is still pretty bad in quiet environment) - but it will be harder to catch with one hand holding camera phone.
evlo said:
picked it up from table
...
Click to expand...
Click to collapse
Can other users of this phone confirm if it is a faulty unit or it is "normal" behaviour? Camera module seems to be wonky and loose, not firmly closed/locked. No reviewers mention this problem.
Mine moves a little bit too.
And 2 strips of tape help. I'm fine with it.
Has anyone noticed a very slight rattling sound when you shake the phone very hard coming from the top of the phone...?
Could it be the Cameras or the Speaker possibly?
I am being a bit paranoid as I dropped the phone face flat on the floor but had ZERO damage, dent, scratch or anything.
Am I being overly paranoid????
That's interesting. I've also got a rattle. I've dropped the phone a couple of times, but not onto hard surfaces. Everything is working, so I assume it's probably nothing to worry about!
Sent from my HTC U12+ using Tapatalk
Beta_Tester666 said:
That's interesting. I've also got a rattle. I've dropped the phone a couple of times, but not onto hard surfaces. Everything is working, so I assume it's probably nothing to worry about!
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
Beta_Tester666:
Everything works for me as well, its just bizarre. I think it is either the main speaker, or possibly of the cameras......
Beta_Tester666 said:
That's interesting. I've also got a rattle. I've dropped the phone a couple of times, but not onto hard surfaces. Everything is working, so I assume it's probably nothing to worry about!
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
mariosaraylian said:
Beta_Tester666:
Everything works for me as well, its just bizarre. I think it is either the main speaker, or possibly of the cameras......
Click to expand...
Click to collapse
That's just the OIS in the camera lens. Every phone that have OIS do that. The lens needs to move to compensate the hand shaking. If you search for "JerryRigEverything teardown" on youtube he usually test the camera and you can see the movement of the lens. For example with this p40 pro teardown
another video explaining
https://www.youtube.com/watch?v=BtP0UnxDnSw
dioggo92 said:
That's just the OIS in the camera lens. Every phone that have OIS do that. The lens needs to move to compensate the hand shaking. If you search for "JerryRigEverything teardown" on youtube he usually test the camera and you can see the movement of the lens. For example with this p40 pro teardown
another video explaining
https://www.youtube.com/watch?v=BtP0UnxDnSw
Click to expand...
Click to collapse
dioggo92:
Thanks for the info!
Now I can sleep at night as my OCD is satisfied!
? ?
Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
müller_25 said:
Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
Click to expand...
Click to collapse
Mines is very rattly when I shake it slow to, I just think that's normal because the lens moves, if it was firm then the ois would be **** I would say
Sent from my CPH2025 using Tapatalk
Autofocus lens.
Switch on camera, and test again. With and without zoom, switch off camera and test again.
Sent from my CPH2025 using Tapatalk
Most stablised cameras will do this these days. Its because they are suspended on a mechanism that isolates them from the phone chassis. Very similar to springs and shocks in your car.
Ok thanks for the answers guys.
When I open the camera app there is still a rattle without zoom. When I turn it into 5x zoom the rattle stops and doesn't come back again even when I go back to 1x (in this situation you can hear a very slight rattle only if you listen carefully in a silent enviroment).
But when I close the camera app or switch for example to the front camera and back to the rear, the loud rattle starts again.
What is worrying me is that there wasn't any rattle in the first months of usage and it only started a few weeks ago.
Even if the rattle is normal I don't think it should be that loud.
Mine rattles upon shaking no sound when simply opening the camera.
müller_25 said:
Ok thanks for the answers guys.
When I open the camera app there is still a rattle without zoom. When I turn it into 5x zoom the rattle stops and doesn't come back again even when I go back to 1x (in this situation you can hear a very slight rattle only if you listen carefully in a silent enviroment).
But when I close the camera app or switch for example to the front camera and back to the rear, the loud rattle starts again.
What is worrying me is that there wasn't any rattle in the first months of usage and it only started a few weeks ago.
Even if the rattle is normal I don't think it should be that loud.
Click to expand...
Click to collapse
Was from the first day when you buy your phone. It's autofocus lens witch is all the time without power, when is needed then coils are powered, even with 5x zoom when you start shaking you can hear how this optic system tried making stable photo. In short explanation.
Sent from my CPH2025 using Tapatalk
BaGRoS said:
Was from the first day when you buy your phone. It's autofocus lens witch is all the time without power, when is needed then coils are powered, even with 5x zoom when you start shaking you can hear how this optic system tried making stable photo. In short explanation.
Sent from my CPH2025 using Tapatalk
Click to expand...
Click to collapse
Yeah, but I mean the camera works the way I want it to work, I'm not really fussed about a sound it makes, as long as the camera works and video it's fine, btw the s20 range makes these sounds to
Sent from my CPH2025 using Tapatalk
müller_25 said:
Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
Click to expand...
Click to collapse
i also have a question my find x2 pros ultra wide angle camera is not perfectly in the center
I found this thread as I have this same issue with my magic 4 pro. I emailed support and they claimed its normal.....
The reason the little sound is in there is due to safety measures made for the water resistance feature. We can assure you that is nothing wrong with your device and it is often found at Honor Magic4 Pro because of its spec.