Hi guys....
My camera don't focus (and I hear a buzzy sound near the camera, very loudly). The mobile phone vibrates when is trying to focus. I've tried restarting the phone, hard resetting with no solution. I've recorded some videos, look:
I ordered a replacement phone (I've dealt with warranty) Have I done well? Or should I repair it in a store? I don't want this: http://imgur.com/a/ey7kl
from your video, it looks as its focusing fine(a few things were to close to focus on, yes too close is bad). but the lens is a little dirty. about the sound, its not supposed to make any. have you dropped or hit your device?
The lens it's completely clean and of course, was too clouse but I could focus that distances. No hit or drop
you don't use touch to focus, do you? am autofocus shot will give you a general focus over everything, but touch to focus will focus on exactly what you want, and a cleaner better focus.
simms22 said:
you don't use touch to focus, do you? am autofocus shot will give you a general focus over everything, but touch to focus will focus on exactly what you want, and a cleaner better focus.
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When I open the camera app, the phone vibrates and sounds (like a motor bike), it's autofocus but I can't focus manually. Don't focus
I phoned Google this morning and next week I'll recieve another phone but T.T I'm afraid
JD250 said:
When I open the camera app, the phone vibrates and sounds (like a motor bike), it's autofocus but I can't focus manually. Don't focus
I phoned Google this morning and next week I'll recieve another phone but T.T I'm afraid
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if its still not focusing, an exchange is the best option. but try touching to focus anyways.
simms22 said:
if its still not focusing, an exchange is the best option. but try touching to focus anyways.
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I've just tried to focus but the phone vibrates and sounds.
Are Google exchanges fine?
JD250 said:
I've just tried to focus but the phone vibrates and sounds.
Are Google exchanges fine?
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yes, google is extremely good about exchanges, especially if there is a physical problem, like the camera.
simms22 said:
yes, google is extremely good about exchanges, especially if there is a physical problem, like the camera.
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Thank you so much simms22. You're great. I told you that the phone didn't fallen but of course some times the phone fallen. A month ago, the phone crashed very hardly but no scratches in screen (Ringke Fusion, I love you) and any problems. In fact I have many photos taken after that hit. Since that day I had a lot more careful and no more drops.
So the reason why the camera doesn't work I don't think it's a fall :fingers-crossed:
Please ask questions in the Q&A section
Thread moved
well, it could have loosened something with that fall, then only later it could have completely loosened or broken the rest of the way. but thats only an opinion, as its a possibility.
Related
Hello, I have recently noticed that my phone (HTC TP, ROM 1.90.404.1) takes odd pictures, I think it has something to do with the frequency and/or intensity of the light that comes from the object you're taking a picture of.
I have added a photo that I took, in the picture you see a lamp aimed at the ceiling. Note the weird colors.
I only have this problem with the 3.2 MP camera on the back, the camera on the front of the device is fine. Now I didn't buy the phone for it's camera quality, so it doesn't bother me that much. But I'm still curious.
Does anyone know whats going on?
regardles if you bought it for the camera function or not.
the camera function is on youre phone and it should work.
looks like youre camera doesnt work goed, so if it was my phone, i brought it back for repair.
Bump.
E-mailed HTC via the support site, waiting for a reply.
I don't want to have to hard reset
Anyone got any ideas?
This is probably a faulty device. I'd return it.
The photo looks normal to me
Did you store any kind of mind-driving / psychidelic substances near your Touch Pro?
Well a hard reset did not fix it.
I suppose I'll start looking into the return policy/warranty while I wait for a reply from HTC.
OK well another update.
The good news is I figured out what is causing it.
The problem is the IR filter or rather lack thereof. I asked around and someone told me I should aim a remote control at the lens, press buttons and see what happens. Well I see a nice bright flash on my screen whenever I press a button
Now how to fix it. I think placing a simple IR-filter in front of the lens might do the trick.
Looks like the hardware is fine.
Pezjik said:
OK well another update.
The good news is I figured out what is causing it.
The problem is the IR filter or rather lack thereof. I asked around and someone told me I should aim a remote control at the lens, press buttons and see what happens. Well I see a nice bright flash on my screen whenever I press a button
Now how to fix it. I think placing a simple IR-filter in front of the lens might do the trick.
Looks like the hardware is fine.
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This is not your problem. ALL digital cameras do the same 'trick', even my 12 MegaPixel super Olympus i've just got. I've even used this behavior to help fix a broken remote a few years back.
johnk1973 said:
This is not your problem. ALL digital cameras do the same 'trick', even my 12 MegaPixel super Olympus i've just got. I've even used this behavior to help fix a broken remote a few years back.
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Awww but the effect seemed the same. So maybe it's still something to do with the frequency?
Pezjik said:
Awww but the effect seemed the same. So maybe it's still something to do with the frequency?
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Looks Poloraized, bad senor if u ask me.
Does any one else have any issue with recorded videos not focusing? Stays blurry when recording.
http://forums.androidcentral.com/htc-one-m8/380522-htc-one-m8-camera-lens-issue.html
This may be your issue. If it is, take some toothpaste and rub it with a q-tip for a few minutes.
jbeitel said:
Does any one else have any issue with recorded videos not focusing? Stays blurry when recording.
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You tried tapping on the screen to get it to focus? I know it's sounds like a silly question but YOU NEVER KNOW! lol
I guess I didn't give enough info, it does take pics in focus sometimes. Not sure if it is a lighting/crappy camera combo or what. I had one video that was all blurry and the last minute jumped into focus. Just don't know what to make of it.
Unfortunately I tried that but it didn't really work.
Sometime I have to focus on holding my camera really steady or else it gets blurry fast.
X.C. said:
Sometime I have to focus on holding my camera really steady or else it gets blurry fast.
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The one thing I noticed is it doesnt do it as often to close up stuff. The biggest culprit was in a gym at my daughters cheer competition, a couple weeks in a row it would be in focus then i would click start and it would click out of focus and stay that way even if i tried to refocus. Just baffles me because it used to work really good.
I just picked up a Galaxy S6 Edge on Sprint. Phone is running nice but it has its hiccups at times. (I'm coming from an iPhone 6Plus). One thing that bugs the crap out of me is the camera. When I double press my home button, camera launches but it is so blurry. I press the screen and try to get it to focus but does not work. I have to completely shake the phone for it to get to focus. Is there anyone else with this problem?
I have this problem as well! Sometimes after i shake it, i can hear the focus mechanism clicking.. i think we may have to turn them in for warranty?
gutt3 said:
I have this problem as well! Sometimes after i shake it, i can hear the focus mechanism clicking.. i think we may have to turn them in for warranty?
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How can we exchange them?
Ninja25 said:
How can we exchange them?
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I have this same problem my pics look cloudy
Hi to all!
I'm experiencing a weird issue with then main rear camera, not the wide one...and the problem is that the camera most of the times refuse to focus properly the scene, resulting in a blurry photo.
As you can see on the attached photos, i've just taken a random shot opening the camera app, touch to focus and then shoot...with a blurry one.
Then...i've done a weird thing: just tapped with my fingers close to the camera lens, taken another shot...and then camera focused properly the scene...
I've cleared cache of the camera app, reset settings of camera app...went into safe mode and taken many other shots...with the focus problem that was present on two of almost 6/7 shots...
The phone it's less than a month old...and taken a little hit near my desk, but nothing dangerous or dramatic...could be this the cause?
Anyone can help?
I am also facing focus problems
When trying to focus nearby subjects it won't focus at all. Tried testing it alongside an S10 and the S10 got into focus without any effort, but my S10e did not even properly focus objects 10cm away. Wonder if it is a software issue or a hardware one.
--anx-- said:
Hi to all!
I'm experiencing a weird issue with then main rear camera, not the wide one...and the problem is that the camera most of the times refuse to focus properly the scene, resulting in a blurry photo.
As you can see on the attached photos, i've just taken a random shot opening the camera app, touch to focus and then shoot...with a blurry one.
Then...i've done a weird thing: just tapped with my fingers close to the camera lens, taken another shot...and then camera focused properly the scene...
I've cleared cache of the camera app, reset settings of camera app...went into safe mode and taken many other shots...with the focus problem that was present on two of almost 6/7 shots...
The phone it's less than a month old...and taken a little hit near my desk, but nothing dangerous or dramatic...could be this the cause?
Anyone can help?
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gokulpoovalliyil said:
When trying to focus nearby subjects it won't focus at all. Tried testing it alongside an S10 and the S10 got into focus without any effort, but my S10e did not even properly focus objects 10cm away. Wonder if it is a software issue or a hardware one.
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In my experience, close objects was focused properly...but distant objects/scenes/landscapes was absolutely like an oil paint...completely distant from what advertised by Samsung and tested in many and many reviews.
Seems like an hardware issue, i really don't think it depends by a software glitch...
--anx-- said:
In my experience, close objects was focused properly...but distant objects/scenes/landscapes was absolutely like an oil paint...completely distant from what advertised by Samsung and tested in many and many reviews.
Seems like an hardware issue, i really don't think it depends by a software glitch...
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Having the same issue with an S10E bought in Australia.
Tried everything: clear cache and reset app, even a full reset did not work.
I've just installed the June's update and the touch focus is no go.
Have you had any improvements since you've posted this issue?
cusack said:
Having the same issue with an S10E bought in Australia.
Tried everything: clear cache and reset app, even a full reset did not work.
I've just installed the June's update and the touch focus is no go.
Have you had any improvements since you've posted this issue?
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Yes.
Simply had to return the phone to Samsung repair center and asked for a replacement.
They tried first to repair the camera, which obviously didn't worked, then gave me a new phone.
End of story. As I expected, an hardware issue.
--anx-- said:
Yes.
Simply had to return the phone to Samsung repair center and asked for a replacement.
They tried first to repair the camera, which obviously didn't worked, then gave me a new phone.
End of story. As I expected, an hardware issue.
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Do you know if Samsung tried to change the camera module or the hardware problem is elsewhere ?
I've left the country where I bought it and I'm pretty sure there is no international warranty, so my only option is to buy a new cam module.
cusack said:
Do you know if Samsung tried to change the camera module or the hardware problem is elsewhere ?
I've left the country where I bought it and I'm pretty sure there is no international warranty, so my only option is to buy a new cam module.
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Yes, they've tried to change camera module at first, but the problem isn't there, I think there was something related to the mechanism of the automatic lens aperture which maybe it's not only depending by the camera module (don't know if I was clear on that).
But, honestly, for a phone oly 15 days old, they just have to change the phone, not try to repair and maybe try again before the replacement.
--anx-- said:
Yes, they've tried to change camera module at first, but the problem isn't there, I think there was something related to the mechanism of the automatic lens aperture which maybe it's not only depending by the camera module (don't know if I was clear on that).
But, honestly, for a phone oly 15 days old, they just have to change the phone, not try to repair and maybe try again before the replacement.
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Thank you for this invaluable info.
Cheers
:good:
Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Its just the camera lens don't worry my last 3 Notes have done it
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
odesskiy said:
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
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Larger the camera the more it floats until you turn on the camera. Hence more noise. I would also suggest it's more sensitive while the camera is on to a hard hit /damage.
odesskiy said:
Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
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I am experiencing that same rattle too. It seems to go away when i turn on the camera, so this is definitely due to the much talked about rattle that the camera module had with the S20 Ultra as well..
I must say that the rattle is rather annoying and random and especially annoying when i have the phone in my pocket while jogging..At least it is good to know that it is not a faulty unit but rather a feature of the lens system.
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
drdino said:
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
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Yes, it's the optical image stabilization kicking in
TonyGzl92 said:
Yes, it's the optical image stabilization kicking in
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Thanks, I suppose this is due to the different camera setup. I'm coming from a Note 9, which had OIS and is completely silent, but then again it doesn't have the new sensors.
Also remember when camera has stabilisation in it that could cause the rattle noise from camera since camera itself moves when you shake the phone.
I hardly hear rattle in mine but when I face screen down I can hear a loud click from camera area and then when I face it back up with screen up I hear the click again.
So yeah camera is basically moving or it's lenses.
This is normal as long you don't see any defect in camera when using it.
Skickat från min SM-N986B via Tapatalk
Yeah I read about the rattling when shaking the device, but nothing about noise when the camera app exits...
I had the same issue. I had battery and overheating issues as well so i requested an exchange device. The old device had the rattle however i noticed the new one doesn't. Really think Samsung messed up QC with this device.
Interesting... Samsung doesn't have any stock of my device to exchange at the moment, otherwise I'd have probably asked for one. I'll see how it pans out over the next few days...
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
airmaxx23 said:
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
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Spot on.
Sent from my SM-N986U using Tapatalk
They all rattle, anyone says otherwise is trolling.
The snapdragons have better rattling. ??
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
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They all have the rattle.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
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It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ?? Because they are all like that. I've had three different regional variants of the Note 20 Ultras, all same.
Buyers remorse has many faces.
Limeybastard said:
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ??
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They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
airmaxx23 said:
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
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You obviously missed my sarcasm in that post. American?