[Hardware Fail] Camera Lens Flare Issue - OPPO Find X2 Pro Questions & Answers

"I've created a Telegram group to discuss possible issues with some users and most everybody noticed a huge issue with the Camera, with this one having huge lens flare in certain angle where the source of light is not even visible on the Viewfinder. This happens not only at sunlight but also at night where the strength of a single street lamp ruins the whole Camera experience."
This was the E-Mail i've been sending to Oppo and apparently their fix is:
1 - Clear Camera App Cache
2 - Reboot the Phone
3 - Update your Software Version
4 - Factory Reset the phone
The problem is that this is a Hardware issue and Oppo doesn't recognize this.
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This is how a Lens Flare happens and it is normal in most cases, but not here. People are having this aiming the phone to the floor.
So, do you guys have this issue?
Basically go outdoor and keep playing with the Camera until you see the Flares as the attachment shows.
It must be on a certain angle and only affects the Main Camera.

More examples:

Good write up of the issue, I haven't gone out of my way to try and reproduce your issue but I've had the phone since release in the UK and taken at least 100 photos in varying lighting conditions and not one of them has any flares or reflections like in your shots
Sent from my CPH2025 using Tapatalk

sheppy101 said:
Good write up of the issue, I haven't gone out of my way to try and reproduce your issue but I've had the phone since release in the UK and taken at least 100 photos in varying lighting conditions and not one of them has any flares or reflections like in your shots
Sent from my CPH2025 using Tapatalk
Click to expand...
Click to collapse
you don't have sun in UK
only the night shots are mine

Mmmm I live in Seville (Spain) hard sun 300 out of 365 days of the year and for the moment I havent noticed this, here im going to post 3 recent photos (obviously with the find x2 pro) and in one of them (the grizzlies one) maybe a little bit of flare in the left side of the photo

its not in direct contact with the light, its on a certain angle depending on the phone.

sirTAVARES said:
you don't have sun in UK
only the night shots are mine
Click to expand...
Click to collapse
Hahaha while that's generally true, for about 2 weeks last month it was around 28 degrees and sunny... Which is where I took a lot of shots outdoors and no issues
Sent from my CPH2025 using Tapatalk

sheppy101 said:
Hahaha while that's generally true, for about 2 weeks last month it was around 28 degrees and sunny... Which is where I took a lot of shots outdoors and no issues
Sent from my CPH2025 using Tapatalk
Click to expand...
Click to collapse
i dont notice it aswell on daylight in real life usage, but when you know how to reproduce it it's hard to miss

I don't see flares in my shots, but I notice that there is a blurring of outer area of the frame.
When I take a photo of a document or something a foot or two from the lens its very noticeable.
Its sharp in the center of the frame but blurs are very obvious around the center.

samusx said:
I don't see flares in my shots, but I notice that there is a blurring of outer area of the frame.
When I take a photo of a document or something a foot or two from the lens its very noticeable.
Its sharp in the center of the frame but blurs are very obvious around the center.
Click to expand...
Click to collapse
thats normal due the sensor size.

I don't have this issue I'd recommend getting a repair/replacement through warranty, problem solved

TheInfiniteAndroid said:
I don't have this issue I'd recommend getting a repair/replacement through warranty, problem solved
Click to expand...
Click to collapse
The problem is that Oppo says it's a Software issue.

sirTAVARES said:
The problem is that Oppo says it's a Software issue.
Click to expand...
Click to collapse
So if that's what they think, what software solution are they going to come up with?

Texan1 said:
So if that's what they think, what software solution are they going to come up with?
Click to expand...
Click to collapse
none. i've mention this even before i got the phone and still no proper answer.
it's still under "investigation"

Having exactly the same issue here. I get a halo toward the bottom of pictures mainly around 6-7 in the evening. Doesn't look like a software issue I would say definitely lens related on the main camera.

Danvall said:
Having exactly the same issue here. I get a halo toward the bottom of pictures mainly around 6-7 in the evening. Doesn't look like a software issue I would say definitely lens related on the main camera.
Click to expand...
Click to collapse
send an e-mail to Oppo.
and feel free to post some examples to other users since i'm sure this is a generic issue

An Engineer decided to reply after a month.
with some bull**** message.
Funny Reply
DXOMark Comparison
Link - https://imgur.com/a/JVubg4N

sirTAVARES said:
An Engineer decided to reply after a month.
with some bull**** message.
Click to expand...
Click to collapse
Still can't seem to replicate this issue which makes me think it's device specific, however from the Engineers reply it seems like he's implying it's a limitation rather than a fault

TheInfiniteAndroid said:
Still can't seem to replicate this issue which makes me think it's device specific, however from the Engineers reply it seems like he's implying it's a limitation rather than a fault
Click to expand...
Click to collapse
if its limited to some devices, even better. just replace the faulty devices.

Well I don't think it's a limitation because iv have this camera since release and and iv just noticed it yesterday IV been taking pictures for a while now with no issues then just suddenly IV noticed it happening, seems very very bad at takes g a basic picture with a lamp at the side
https://forum.xda-developers.com/find-x2-pro/help/camera-strange-streek-photos-black-spot-t4132511
Look at my post it's shocking

Related

Shocked at photo quality

OK so im coming from a long line of iPhones and after getting bored of iOS this is my first venture into Samsung. I took this photo at the club I work at last night and seriously, what is going on here? The flash pics were pretty crap too, finding it very hard to focus after pressing the shutter.
p.s yes i know how to take good photos normally and no there isnt any plastic over the lens.
Here is the link to the full size image, zoom in yourself and look!! CLICK ON THIS LINK FOR FULL SIZE PIC
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Even that image is better than any iPhone I've seen, personally I've not had any problems with the camera although there are a few different types of modes that you can use while on the camera have you tried playing with them?
Sent from my SM-N9005 using XDA Premium 4 mobile app
H0rn said:
Even that image is better than any iPhone I've seen, personally I've not had any problems with the camera although there are a few different types of modes that you can use while on the camera have you tried playing with them?
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sure, tried every mode available! Let me upload a similar iPhone 5 pic, hold on.
I also noticed the pictures weren't what I expected.
They tend to blur quite easily.
I'm hoping a software update will sort it.
It's a 13MP camera, you're either doing something wrong or your camera is bad.
vinokirk said:
I also noticed the pictures weren't what I expected.
They tend to blur quite easily.
I'm hoping a software update will sort it.
Click to expand...
Click to collapse
I haven't used the camera too much but if there is any focus problems I'm guessing they can fix it that way.
Sent from my SM-N9005 using XDA Premium 4 mobile app
redpill2016 said:
It's a 13MP camera, you're either doing something wrong or your camera s ad.
Click to expand...
Click to collapse
Definitely not doing something wrong lol, you can clearly see its actually a good picture in terms of light pickup its the smearing like an oil painting and thats nothing to do with the megapixels either
I agree with the poster, ive had many phones and by far the note 3 has the worst photo quality ever, im really dissapointed for a ~750 euro device to have such a bad camera. 13MP looks nice in the specs but numbers is not everything.
To me it looks like there is some kind compression on the image, maybe the firmware has some kind of compression method to keep the camera up to speed for zero shutter lag.
Hope samsung will look into this and give us an update in the camera firmware.
Thats weird.
In this post the camera pics are amazing
http://forum.xda-developers.com/showthread.php?t=2462052
spridell said:
Thats weird.
In this post the camera pics are amazing
http://forum.xda-developers.com/showthread.php?t=2462052
Click to expand...
Click to collapse
Yes you are right, the bright and especialy daylight pictures are pretty nice, but when things get dark or far away they smudge out. You can see it happen in the bottom 2 pictures in that post, the last 2 are obviously lower quality than the flowers for example.
spridell said:
Thats weird.
In this post the camera pics are amazing
http://forum.xda-developers.com/showthread.php?t=2462052
Click to expand...
Click to collapse
Haha! That is taken by me.
Note 3 is the best phone camera I ever use, the photo quality is outstanding!
Andrewtst said:
Haha! That is taken by me.
Note 3 is the best phone camera I ever use, the photo quality is outstanding!
Click to expand...
Click to collapse
Can u upload some more low level light pics?
spridell said:
Can u upload some more low level light pics?
Click to expand...
Click to collapse
Here is some I post before - http://forum.xda-developers.com/showthread.php?p=45941670#post45941670 and also the differences between Smart Stabilisation ON/OFF.
Andrewtst said:
Here is some I post before - http://forum.xda-developers.com/showthread.php?p=45941670#post45941670 and also the differences between Smart Stabilisation ON/OFF.
Click to expand...
Click to collapse
thanks for the link
What do you expect? The camera has a 1/3" sensor, a FX SLR has ~28 times the sensor area. This means that you would need 28 times the light (or time) to shoot a photo with same quality.
This is not possible because in the conditions where your photo was shot you would need a tripod and long exposure (which is not useable on moving objects) to make a photo which has comparable quality like an outdoor picture!
Anyhow, I have the N3 for one day now and I am happy with it so far, especially with the better camera!
djrm said:
Definitely not doing something wrong lol, you can clearly see its actually a good picture in terms of light pickup its the smearing like an oil painting and thats nothing to do with the megapixels either
Click to expand...
Click to collapse
Well it does have to do with the megapixels because the more you have the less the typical blur will be visibly apparent as a result of movement, which seems to be the case here, whether that be movement by you or the subject.
redpill2016 said:
Well it does have to do with the megapixels because the more you have the less the typical blur will be visibly apparent as a result of movement, which seems to be the case here, whether that be movement by you or the subject.
Click to expand...
Click to collapse
It isnt blur, it's the denoise that samsung is using. This is a software issue, among other things obviously. Whether or not they fix it I have no idea.
djrm said:
OK so im coming from a long line of iPhones and after getting bored of iOS this is my first venture into Samsung. I took this photo at the club I work at last night and seriously, what is going on here? The flash pics were pretty crap too, finding it very hard to focus after pressing the shutter.
p.s yes i know how to take good photos normally and no there isnt any plastic over the lens.
Here is the link to the full size image, zoom in yourself and look!! CLICK ON THIS LINK FOR FULL SIZE PIC
Click to expand...
Click to collapse
What's wrong is there's too many fat ugly chicks at the club.
Sent from my GT-I9505 using xda premium
Until manufacturers either quit trying to outdo each other with more megapixels on the same size sensor, lower the megapixels on the same size sensor (like HTC did with the One), or increase the sensor size (such as Apple just did with the 5s), low light photos are going to have more and more noise. The smaller the pixel, the less light it captures, which results in worse low light performance.
Here is the metadata for anyone interested .. It seems like the camera shot the picture in night mode
http://regex.info/exif.cgi?imgurl=http://img692.imageshack.us/img692/1652/qkly.jpg
here is a similar shot on a iphone 4s
http://regex.info/exif.cgi?dummy=on....com/wp-content/uploads/2012/11/IMG_36372.jpg
iphone 5
http://regex.info/exif.cgi?dummy=on...nthemix.files.wordpress.com/2013/06/bild1.jpg
htc one
http://regex.info/exif.cgi?dummy=on...bemm.files.wordpress.com/2013/03/imag1352.jpg
night club shots are hard on any phone there are too many lights comings from odd directions.

Is My S6 Camera Faulty? Pics attached!

Please do the poll
I have recently had my phone sent in for repair and have received a “fixed phone” which I believe to still be faulty and Samsung do not seem to want to have anything to do with me.
Every time I take a picture in low light, the image will have diagonal streaks where there is a light in the image (see attached images). Bear in mind that I am standing still when taking these photographs.
Samsung have said the following on the photos attached:
“we would not consider these photo's to indicate a fault with the device or camera but instead how the mobile phone camera operates in low/reduced light.”
The samsung presidential office are adamant that the phone is not faulty, hence I have decided to seek a independent opinion from you guys!
So do you believe that this phone is of Samsung quality? (btw my ipod touch takes better low light than these photos!)
Thanks for your time!
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As some people have been asking - the film covering the lens have been removed. From physical inspection the lens is in as new condition.
Sample video also showing the low light issue : https://goo.gl/photos/BrLs4KiZG8e9R8Wx7
the camera itself doesn't seem faulty as much as the glass covering it. try cleaning it well before taking any photos
SamerBerjawi said:
the camera itself doesn't seem faulty as much as the glass covering it. try cleaning it well before taking any photos
Click to expand...
Click to collapse
Thanks for the reply - the glass is clean on the outside with no visible scratches.
I think the problem is with the lens - maybe not the camera sensor per say.
Your photos are of unacceptable quality, their is no way that this is the way photo's should come out even in low light. They may be grainy in low light but not what you have shown.
Try to factory reset the phone and see if that yields any better results. If the results are the same then keep pushing Samsung to fix or replace the phone. The images are not representiv of the photos that this phone is capable of taking.
Sent from my SM-G920T using Tapatalk
grneyez said:
Your photos are of unacceptable quality, their is no way that this is the way photo's should come out even in low light. They may be grainy in low light but not what you have shown.
Try to factory reset the phone and see if that yields any better results. If the results are the same then keep pushing Samsung to fix or replace the phone. The images are not representiv of the photos that this phone is capable of taking.
Sent from my SM-G920T using Tapatalk
Click to expand...
Click to collapse
Hello - I completely agree! I have already done a FR, Safe mode & diagnostic mode and all produce these images. Samsung just won't budge.
They tried to pass me off by saying it was due to ISO - incredible for a technical company...
At this point you need to have the phone replaced or repaired. You need to be diligent and keep pushing up the Samsung corporate ladder. You will eventually reach someone who will be able to help.
If there is a consumer afairs agency, or Better Business Bureau contact them also. The more more noise you make the better chance you have of getting your issue resolved.
Sent from my SM-G920T using XDA Forums Pro.
I have just made an account to comment on this thread. The photos you have uploaded are NOT the quality of a S6. I agree with the others - you need to get this replaced. I would not stand for having a phone with such poor image quality.
grneyez said:
At this point you need to have the phone replaced or repaired. You need to be diligent and keep pushing up the Samsung corporate ladder. You will eventually reach someone who will be able to help.
If there is a consumer afairs agency, or Better Business Bureau contact them also. The more more noise you make the better chance you have of getting your issue resolved.
Sent from my SM-G920T using XDA Forums Pro.
Click to expand...
Click to collapse
After having this phone repaired by Samsung twice before I was fed up so I went straight to the CEO. The CEO passed me off to the "presidential office" aka Sean Archer.
He has been persistant that the phone is of the correct standard. I do not think I can go any higher in Samsung. I am definatly going to go down other pathways if Sean continues.
As I stated, contact consumer affairs agencies in your area, it never hurts to get help from them. Good Luck.
Sent from my SM-G920T using XDA Forums Pro.
royalhobo said:
I have just made an account to comment on this thread. The photos you have uploaded are NOT the quality of a S6. I agree with the others - you need to get this replaced. I would not stand for having a phone with such poor image quality.
Click to expand...
Click to collapse
Thanks! I am almost at the point in getting rid of all of my Samsung products. The whole experience has left an extremely sour taste in my mouth.
grneyez said:
As I stated, contact consumer affairs agencies in your area, it never hurts to get help from them. Good Luck.
Sent from my SM-G920T using XDA Forums Pro.
Click to expand...
Click to collapse
Thank you for your help. Will look into it now! Will keep you posted.
These things happen with all manufacturers, usally the good ones stand behind there products. Keep us posted.
Sent from my SM-G920T using XDA Forums Pro.
I had this problem before too. But found it it was a smudge on the glass covering the lens so i cleaned it thoroughly. In your case seems to be hardware issue. Goodluck on you problem and yeah keep us posted.
Looks like an amazing effect. Those photos are beautiful! However, it's faulty lol
Did you take off the plastic covering? Customer service should replace your phone, especially if they want to maintain their footing in this competitive and over saturated market.
Rakcoon said:
Looks like an amazing effect. Those photos are beautiful! However, it's faulty lol
Did you take off the plastic covering? Customer service should replace your phone, especially if they want to maintain their footing in this competitive and over saturated market.
Click to expand...
Click to collapse
The first few photos look quite good, but when EVERY photo has the effect it gets old very quickly! (Good idea re the plastic covering - sadly that was removed long ago :/ )
There is a small glass/screenprotector film applied on both the camera lens as the heartbeat sensor. I think that when you remove the one from the camera lens the pictures will come out just fine
mrjraider said:
There is a small glass/screenprotector film applied on both the camera lens as the heartbeat sensor. I think that when you remove the one from the camera lens the pictures will come out just fine
Click to expand...
Click to collapse
Hi, I removed those films long ago - but thanks! Do you think that my camera lens/sensor has a problem?
marcus4004 said:
Hi, I removed those films long ago - but thanks! Do you think that my camera lens/sensor has a problem?
Click to expand...
Click to collapse
Yes, highly possible.
I mean, look at the possibilities here, the camera only gets the visuals through one hole that Is made for the camera. It is not the sensor as the focus and sharpness seems to be intact on most of the picture.
What I would suggest I that one of the lenses on the camera has been dirty or is made of low quality, as the light passing through is being spread instead of concentrated into the spots were it appears.
Why does this happen in low light?
That's because the camera is opening the lens a bit more to be able to take in more light in bad light conditions. The more it opens, the more of the lens it uses.
So this is by looking at the pictures, a pretty dysfunctional camera, and something you should not accept being pushed away about. You're having one of the best phones (In terms of specs) out there, do not tolerate this.
Go hard on Samsung, they have plenty of money, and probably have a hard time being nice towards customers. Keep us updated on your progress and eventually feedbacks from Samsung. I had some bad times about Samsung lately too, so I'm curious.
Good luck!
Sent from my SM-G920F
Should get another s6 and have them both take the same picture in low light and than show Samsung the result. If they still say the phone is good throw it in their face, get an iPhone, take the same pic and show them while rubbing it in their face.
Sent from my SM-G920T using Tapatalk

Poll: Do you see distortion issue with your Xperia XZ Premium?

I've seen a few threads discussing this issue and even xperiablog picked it up today.
But in the end, I think what's most important is how general users see and feel about it.
So I'd like to hear your voice.
Note: No need to prove anything. You can be completely subjective
Added: XZs has the same camera and the same issue, so XZs users are also welcome to participate. as well!
yyiimm said:
I've seen a few threads discussing this issue and even xperiablog picked it up today.
But in the end, I think what's most important is how general users see and feel about it.
So I'd like to hear your voice.
Note: No need to prove anything. You can be completely subjective
Click to expand...
Click to collapse
I personally haven't noticed it in any of the pictures I've taken so far, but I don't take a ton of pictures either. I have noticed that if you don't give it ample time to focus the pictures turn out terrible. The focus isn't as fast as advertised in my experience.
Sent from my G8141 using Tapatalk
Hi!
I call this one a scene from Inception
The middle building is falling same with those on the left
Take a look at this post:
http://www.xperiablog.net/2017/06/2...d&utm_campaign=Feed:+XperiaBlog+(Xperia+Blog)
There are some interesting explainations about this.
Haven't seen any distortion whatsoever. I tried taking shots of grids to reproduce. Do you have to be a certain distance? I'm very happy with the camera so far.
Does anyone know a way to minimize distortion?
Quote from XperiaBlog comment:
I recently became the proud owner of an Xperia XZ Premium. I spent this morning trying to fix distorted images of a lighthouse with what should have been a straight horizon. Then I read this article.
I contacted Sony and told them about the problem, and they gave me a fix. I've been told in the settings, under Superior auto, scroll down to the More options. On Auto-capturing select Smile Shutter. (Actually, they asked me to reduce the resolution to 17Mp 16:9 before setting to Smile Shutter - then I could change back to 19Mp 4:3 - not sure this is necessary.)
I'm very sceptical, but over the next couple of days I shall try and get back to the coast for a decent horizon with which to test it.
Click to expand...
Click to collapse
schickel said:
Take a look at this post:
http://www.xperiablog.net/2017/06/2...d&utm_campaign=Feed:+XperiaBlog+(Xperia+Blog)
There are some interesting explainations about this.
Click to expand...
Click to collapse
hardware issue for sure ,sony should at least fix as much as possible like Samsung
Forwarding:
samsung start selling their S7&S7e model in March last year, some users feedback camera with distortion issue to the samsung official forum, which is the pincushion distortion just like XZP ,but not bad as XZP level. And samsung developer wrote quick reply which said they will study to fix the problem ,After three weeks the S7&S7E received a new FW upgrade which come with a new camera options SHAPE CORRECTION. Yes,when you focusing still can see the distortion on screen,but saved photo has been corrected close to perfect.
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Original link:
https://forum.xda-developers.com/xz-premium/help/xzp-camera-distortion-photos-t3622842
Found this issue few days ago when four guys joint photo every one have distortion head and shortened body. Swap back iphone ,much better.
[email protected] said:
Found this issue few days ago when four guys joint photo every one have distortion head and shortened body. Swap back iphone ,much better.
Click to expand...
Click to collapse
Yeah, I've seen a few photos with person. The distortion is sometimes obvious with even no-liner object.
I do have this issue....
SONY needs to fix it.
---------- Post added at 08:37 PM ---------- Previous post was at 07:45 PM ----------
Lol. This is really bad....
yyiimm said:
Quote from XperiaBlog comment:
Click to expand...
Click to collapse
yyiimm said:
Does anyone know a way to minimize distortion?
Click to expand...
Click to collapse
[email protected] said:
Found this issue few days ago when four guys joint photo every one have distortion head and shortened body. Swap back iphone ,much better.
Click to expand...
Click to collapse
You mean like my one
:highfive:
I swear I tried various angles,the best effect I can get.Actualy the middle ladies and holding kid has lengthened head too.You will not feel easily because you are not familiar with.Try shoot a picture similar this one and move head up a little bit,OMG!!!
I got confus, someone said sony looking into it and fix it ,some one said sony will not, which one is it?
If it is not I will get refund, go for a S8 ,I tried it really great quality without distortion.
YUYYY said:
You mean like my one
:highfive:
I swear I tried various angles,the best effect I can get.Actualy the middle ladies and holding kid has lengthened head too.You will not feel easily because you are not familiar with.Try shoot a picture similar this one and move head up a little bit,OMG!!!
I got confus, someone said sony looking into it and fix it ,some one said sony will not, which one is it?
If it is not I will get refund, go for a S8 ,I tried it really great quality without distortion.
Click to expand...
Click to collapse
Omg, this is far beyond acceptable level of distortion....
Very unacceptable
They definitely CAN fix this with software and hopefully they will, although I wouldn't get my hopes up as the XZs has the same problem and it still isn't fixed.
phoneArena picked up the issue as well.
http://www.phonearena.com/news/User...emium-camera-distortion-Sony-responds_id95285
Hope other sites follow so that SONY reconsider their response.
I have taken lots of photos, I can reproduce it when trying, like taking a close up photo of my black framed posters, they look bent. But normal everyday photos I was taking look great to me, one I took I thought would be a good example, the flags are pretty straight as they were in real life (they are in the ground at a sort of "U" not lined up straight in real life also as seen in the photo), while other people photos they would of been tilted. Another phtos shows the trees and stuff in the background look as they were in real life also, everything seems normal. I know It is unacceptable from what others are experiencing and I'm pretty sure Sony will get some sort of fix out for people, but it seems others are more affected than other people. I really cant complain about the photos I got out of it so far.
afuller42 said:
I have taken lots of photos, I can reproduce it when trying, like taking a close up photo of my black framed posters, they look bent. But normal everyday photos I was taking look great to me, one I took I thought would be a good example, the flags are pretty straight as they were in real life (they are in the ground at a sort of "U" not lined up straight in real life also as seen in the photo), while other people photos they would of been tilted. Another phtos shows the trees and stuff in the background look as they were in real life also, everything seems normal. I know It is unacceptable from what others are experiencing and I'm pretty sure Sony will get some sort of fix out for people, but it seems others are more affected than other people. I really cant complain about the photos I got out of it so far.
Click to expand...
Click to collapse
see this you will know
see this sony official dancing woman's photos (above photo)from XZP you can find in your phone,The distortion has been already there very serious, just that wall have bad workmanship make you think it is.Do a anti color you will see the serious distortion just absolutely same as XZP distortion map below .( borrowed from other user analysi post)
look at the merger photo here you will see the coincide curve line.You know what is the most coincidence part that this little woman's head and body just inside the blue box area where have less distortion.XZP review online they all took photo from long distant landscape,no close-range or people so we can see the issue very coincidental .S PHONE and IPHONE review usually have close range shoot and close portrait.
See this official photos.Whether use any angle to shoot these light bulbs should be regular spherical,rgiht ?! But the one closest to the yellow safe area has been distort absolutely serious already.I'm not saying that wide angle don't have distortion, But this level ..........!This is definitely not a photographer and perspective problem.Also the "curve line" certainly affected distortion.
Now the light bulb photo and map explained why my photo will be seriously deformed ,and also explained that no matter what angle and composition I try I can't get one normal photo .Explained that why I use a 4:3 scale will have even more elongate head,also more and more in single person photo like below. (borrow from other user) Exactly same issue like my traveler's photos,which they Complained about.
This is not an ordinary perspective and wide-angle problem or what ever industry standards is.More like a failed lens design ,what is the point to use the lens like that ? Mobile phone camera should be to allow users to take pictures more easily than professional camera.Most users will not use the phone to shoot master style landscape photos. Most of them are normal shooting for ordinary live photo.If this phone designed for some landscape and flowers which are random shape please put it in the ad and packaging.Also even the landscape you can see the distortion easily than other phone.
My old note5 and the new S8 I tried ,Safe area it is roughly in green box see above photo.
I see the user here said that if cut some pixels may be able to get less distortion.If so, I would agree and accept too.And also like Samsung make a late correct option on software would be grateful.
Can you post the link to the original SONY photo? Just wanna make sure if it's from XZP
yyiimm said:
Can you post the link to the original SONY photo? Just wanna make sure if it's from XZP
Click to expand...
Click to collapse
It's come from the XZP mobile built-in memory,only find light bulbs one reight ,here on sony Sony official website.
https://www.sonymobile.com/us/products/phones/xperia-xz-premium/
Before I bought it see some where they post all the sample before,trying to find the link.

Question S22U images look like oil paint.

I have been using the S22U for 2 months but I'm not quite satisfied with the camera as Samsung marketed with camera feature the most.
My S21U does a better job than S22U. Most of the time, the images look like oil paint for some reason. And sometimes it does a great job.
I'm attaching 3 photos. All these are shot using the same phone. You can see the difference. The first two photos are on same day, 3rd one is on another day.
I was even thinking that my phone might be a factory defect one. I bought the same model (N908N) for my brother. That one is also the same. Then I used one my colleagues' S22Ultra for a few hours. That one is also the same. So, I dropped the thought of a factory defect device.
Is anyone facing the same?
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S22U snapdragon version with March update here. And no this never happens unless I use long range digital zoom at higher numbers. Which is perfectly understandable.
nazmulnsu said:
I have been using the S22U for 2 months but I'm not quite satisfied with the camera as Samsung marketed with camera feature the most.
My S21U does a better job than S22U. Most of the time, the images look like oil paint for some reason. And sometimes it does a great job.
I'm attaching 3 photos. All these are shot using the same phone. You can see the difference. The first two photos are on same day, 3rd one is on another day.
I was even thinking that my phone might be a factory defect one. I bought the same model (N908N) for my brother. That one is also the same. Then I used one my colleagues' S22Ultra for a few hours. That one is also the same. So, I dropped the thought of a factory defect device.
Is anyone facing the same?
Click to expand...
Click to collapse
I have been experiencing this as well(Snapdragon unit) from the very beginning at 30x sometimes and 100x mostly like the one attached below. Did not experience this with S21 Ultra.
Virgo_Guy said:
I have been experiencing this as well(Snapdragon unit) from the very beginning at 30x sometimes and 100x mostly like the one attached below. Did not experience this with S21 Ultra.
Click to expand...
Click to collapse
Sadly I'm experiencing this at 1x. This is why it bothers me a lot. I'm also using a Snapdragon unit (908N KT version)
nazmulnsu said:
Sadly I'm experiencing this at 1x. This is why it bothers me a lot. I'm also using a Snapdragon unit (908N KT version)
Click to expand...
Click to collapse
Newer update might fix it for you when it arrives.
Virgo_Guy said:
Newer update might fix it for you when it arrives.
Click to expand...
Click to collapse
i just had an update
I do not have this issue on my S22U SD device (at least that I have seen yet). I have the SM-S908U model.
My Photos look fine on U.S. Unlocked using Samsung's Stock Camera Software.
Overly aggressive NR in post. Can't get past immutable laws of physics, computational photography be damned! ;-)
If you stay within the limits of the optics with adequate lighting (ISO 800 max) the pics look reasonable even when viewed on a graphics workstation. They will ALWAYS look better at 1:1 on the phone!
The 100X is pretty much a joke until you need to read a sign at the end of a street or see an equipment ID number at the top of a power pole, for example!
cpufrost said:
Overly aggressive NR in post. Can't get past immutable laws of physics, computational photography be damned! ;-)
If you stay within the limits of the optics with adequate lighting (ISO 800 max) the pics look reasonable even when viewed on a graphics workstation. They will ALWAYS look better at 1:1 on the phone!
The 100X is pretty much a joke until you need to read a sign at the end of a street or see an equipment ID number at the top of a power pole, for example!
Click to expand...
Click to collapse
Using Samsung for the past 12 years, every single note model. And spent 1500USD for S22U. Don't you think I have the right to get offended by the quality of the camera?
I have mentioned that those photos were taken at 1x not 100x.
Also, the photos look the same on the mobile phone too.
Something is wrong. Mine don't look anywhere near that bad.
My main issue with Samsung is excessive over sharpening everywhere.
EXCEPT the Z Fold 3. Funny too, everyone says how bad its camera is but the SOFTWARE its using actually makes better pics when within the limits of the hardware.
cpufrost said:
Something is wrong. Mine don't look anywhere near that bad.
My main issue with Samsung is excessive over sharpening everywhere.
EXCEPT the Z Fold 3. Funny too, everyone says how bad its camera is but the SOFTWARE its using actually makes better pics when within the limits of the hardware.
Click to expand...
Click to collapse
There might be a problem with Korean Model. I have flashed 3 different Korean ROM (couldn't flash US ROM) with Odin. All the ROMs have the same problem. My brother's device also has the same problem. I hope they will fix it with a software update.

Question Does your S23 have camera issues? Blurred image? Bananagate? Other problems?

I'm opening this topic to get this information to all S23/S23+ users.
We have a serious problem with the camera and Samsung has come to say that it is a feature and so far Samsung has been washing its hands and not pronouncing itself, not even issuing a statement about this problem.
Is your S23 good? Vote!
Almost 6 years separate the OnePlus 5T from the S23+ and still, the 5T gets better definition and focus, despite the fact that the 5T already has enough problems with the Camera.
But Samsung continues to say that it is a function and characteristic of the lens of the S23+ what is clearly seen in the "banana" effect is a circle of blur, perhaps not because of the sensor but because of the poor construction of the lens. I, like many others, feel cheated for having bought the S23.
Look at the photos and draw conclusions.
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OnePlus 5T
Samsung S23+
5T vs S23+
Yes. Very bad photos if you dont hold the phone completeley still. Also in apps like snapchat, it takes 2 seconds to capture the photo, which is often completely blurred (not out of focus, but a preview of two secs before tapping the shutter button)
S23 (non +) user here. My phone's been suffering from the very same issue and in 90%+ of all the photos I have taken with it so far you can clearly spot the 'banana-spahed' blur at first sight without having to pixel-peep.
The phone itself is amazing.. yet the cameras turned out to be a huuuge letdown. Never seen such inconsistent, over-sharpened and over-processed images before. And then there's the blur which ruins pretty much every image taken (even more). My 2016 LG G5 takes better and sharper images than my S23..
Can someone that also uses snapchat confirm my issue please? It can't be just me...
The_SloPro said:
Can someone that also uses snapchat confirm my issue please? It can't be just me...
Click to expand...
Click to collapse
I just tried it on my S23 and I must say that theres absolutely no delay when taking snaps.
Jason379 said:
I just tried it on my S23 and I must say that theres absolutely no delay when taking snaps.
Click to expand...
Click to collapse
Can I DM?
The_SloPro said:
Can I DM?
Click to expand...
Click to collapse
Sure
My S23 256mb arrived yesterday and today I returned it!
It had horrible focus and the bananagate effect too!
My old Honor 8 from 2016 focus better on close subjects than S23.
I refuse to believe this is normal on a 2023 flagship!
jvidia said:
My S23 256mb arrived yesterday and today I returned it!
It had horrible focus and the bananagate effect too!
My old Honor 8 from 2016 focus better on close subjects than S23.
I refuse to believe this is normal on a 2023 flagship!
Click to expand...
Click to collapse
It's sad to say, but from 2020 smartphones have gotten worse and worse, the S23 is not worthy of a flagship, the camera has issues and Samsung just won't admit it.
Other examples using my iPhone 12
iPhone 12
Samsung S23+
iPhone 12 vs Samsung S23+
Draw your own conclusions
Yep that's what I've experienced too!
I tested the S23 against my Tablet S8+ / Pixel 6a / Honor 8 and all of them took clean focused pictures of documents. This situation is important to me because I digitalize a lot of documents like this.
The Samsung official position about this is that it is a normal effect and for this kind of utilization we must take the photo using the 2x or 3x option with the phone far from the paper. I refuse to believe this.
But even assuming that the 2x or 3x method solves it, this problem does not end here (on close up shots) because there are reports of image blur in the same sensor place (left side when in landscape) when shooting normal daily photos.
Another report I did read but did not test, is that if we put that same A4 paper on a wall (instead of a table) and take the photo with the phone vertically, the banana effect does not occur! Can anyone test this scenario? If this is true it blows out of the water the theory of 2x/3x and takes it to a mechanical problem due to gravity orientation of the sensor or other camera component.
I have been using my S23+ for two months now and no issues on camera like that...
NM99 said:
I have been using my S23+ for two months now and no issues on camera like that...
Click to expand...
Click to collapse
Your unit was made where?
jvidia said:
Your unit was made where?
Click to expand...
Click to collapse
How can I check that?
But I believe it was made here in Brazil, where I live.
NM99 said:
Como posso verificar isso?
Mas acredito que foi feito aqui no Brasil, onde moro.
Click to expand...
Click to collapse
Take the test on a document and put the photo here
NM99 said:
How can I check that?
But I believe it was made here in Brazil, where I live.
Click to expand...
Click to collapse
The country where your device was made is printed on the box, on the sticker where you can also see the IMEI.
PT: amigo está na caixa, na etiqueta onde se pode ver o IMEI
Well I don't have that kind of issues. Images are all good and focused (no blur on the side), only in snapchat it has some kind of shutter lag for like 2 seconds.
The_SloPro said:
Well I don't have that kind of issues. Images are all good and focused (no blur on the side), only in snapchat it has some kind of shutter lag for like 2 seconds.
Click to expand...
Click to collapse
Country of production?
jvidia said:
Country of production?
Click to expand...
Click to collapse
I don't know my factory csc is MOT, in device info it says Sales Code: EUX, Sales Country: EEA (Europe) (DE), my 7th and 8th digit of IMEI is 46
The country where your device was made is printed on the box, on the sticker where you can also see the IMEI.

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