marks on display - OnePlus 8 Questions & Answers

I bought it yesterday, and just noticed this greenish mark that looks like it's sitting over the in display fingerprint scanner.
Has anyone noticed it?
https://i.imgur.com/XKyUBXx.jpg

Yes seen it it's prob fingerprint thing under display
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DoobyDroid said:
Yes seen it it's prob fingerprint thing under display
Sent from my IN2013 using Tapatalk
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Shouldnt be there right?

I have no idea guess might show on certain backgrounds I'd contact support if concerned see what they say
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ronl95 said:
I bought it yesterday, and just noticed this greenish mark that looks like it's sitting over the in display fingerprint scanner.
Has anyone noticed it?
https://i.imgur.com/XKyUBXx.jpg
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That is a problem that happens on the 8 pro quite a bit. I'd try and get a replacement immediately.

Xavster2 said:
That is a problem that happens on the 8 pro quite a bit. I'd try and get a replacement immediately.
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Ya this happened to me on 2 different 7t McLaren's. OnePlus quality control is crap and this cements my decision not to get the OnePlus 8 unfortunately.

lendawg said:
Ya this happened to me on 2 different 7t McLaren's. OnePlus quality control is crap and this cements my decision not to get the OnePlus 8 unfortunately.
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My oneplus 8 is just fine and it really seems to be that the pro has far far more issues. There's a few complaints about the normal 8 but not even close to as many as the pro

Xavster2 said:
My oneplus 8 is just fine and it really seems to be that the pro has far far more issues. There's a few complaints about the normal 8 but not even close to as many as the pro
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Are you experiencing any of the black crush issues or green tint issues?

lendawg said:
Are you experiencing any of the black crush issues or green tint issues?
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Nope. It's a very crisp high refresh rate screen. I've done extensive testing to make sure it's not an issue. I have the network unlocked variant not the verizon one.

lendawg said:
Are you experiencing any of the black crush issues or green tint issues?
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Im just 24 hours with this device, it looks like this tint gets stronger after frequently using fingerprint scanner. And its well seen on a grey background.

ronl95 said:
Im just 24 hours with this device, it looks like this tint gets stronger after frequently using fingerprint scanner. And its well seen on a grey background.
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I strongly suggest you get an exchange for that. They'll do it no questions asked. You're chances are very very good that the next one will not have that issue at all.

Xavster2 said:
I strongly suggest you get an exchange for that. They'll do it no questions asked. You're chances are very very good that the next one will not have that issue at all.
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they gave me a new one and at this point, i cant see this mark.

Related

Capacitive lights are not brighter after update!

Are yours any brighter? I truly think not! This was my main reason for trying to get this update ASAP but I am very disappointed that they didn't make them any brighter.
stu5797 said:
Are yours any brighter? I truly think not! This was my main reason for trying to get this update ASAP but I am very disappointed that they didn't make them any brighter.
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+1
for me it's the same thing
and unfortunately i don't think they can do something coz it's a hardware issue
Are by any chance on the stock kernel 30O?
you only see the difference if you got 2 phones to compare.
Satras said:
you only see the difference if you got 2 phones to compare.
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No, you really can't...
Satras said:
you only see the difference if you got 2 phones to compare.
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My friend got his yesterday and came by my house for me to root it etc, i had already updated to 4.4.4 (the second ota aswell) and his capacitive buttons were actually brighter than mine (he was 4.4.2 and i was 4.4.4).
That said, no, they did not get brighter.
While I agree they don't appear any brighter, its really a non issue for me. After a few days of using the phone, I already know where the buttons are.
No one cares... Although I agree I notice no difference
Obviously people care if they are posting in this thread. Have a good day
stu5797 said:
Are yours any brighter? I truly think not! This was my main reason for trying to get this update ASAP but I am very disappointed that they didn't make them any brighter.
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its just 3 buttons, you cant remember which is which if they dont light up?
less light less battery ftw
Sent from my A0001 using XDA Free mobile app
I don't care but I still post here
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Replacement phone displays issue?

I had to get a replacement phone because the volume button stopped working.
I don't know if it's just me, but it seems that the display on this new one is very washed out and had a pinkish tint to it... I don't know, it just doesn't look right.
Does anyone else have this issue, or is it all in my head? I am a picky person
UPDATE: I just called Verizon for a replacement with no problems. Hopefully this new one has a fresh screen.
ironbesterer said:
I had to get a replacement phone because the volume button stopped working.
I don't know if it's just me, but it seems that the display on this new one is very washed out and had a pinkish tint to it... I don't know, it just doesn't look right.
Does anyone else have this issue, or is it all in my head? I am a picky person.
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Sounds like a display panel issue to me. I would definitely beginning another replacement. I know its a hassle but I that would drive me nuts. I know if you're not happy with it you can have another replacement ship to you. I wouldn't wait too long though get it taken care of as soon as possible
Sent from my HTC6525LVW using Tapatalk
flyinj54 said:
Sounds like a display panel issue to me. I would definitely beginning another replacement. I know its a hassle but I that would drive me nuts. I know if you're not happy with it you can have another replacement ship to you. I wouldn't wait too long though get it taken care of as soon as possible
Sent from my HTC6525LVW using Tapatalk
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I'm just afraid that they will say since there is nothing wrong with it, they won't give me a replacement or that they will charge me for another one.
ironbesterer said:
I'm just afraid that they will say since there is nothing wrong with it, they won't give me a replacement or that they will charge me for another one.
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So what os did you end up getting?
dottat said:
So what os did you end up getting?
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Unfortunately, when I turned it on, it updated to 4.4.4. That's a bummer.
ironbesterer said:
Unfortunately, when I turned it on, it updated to 4.4.4. That's a bummer.
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I definitely call them and find out that information for sure. I'm sure if there's an issue with the phone that they'll send you another one free of charge. Just call and explain it to him. You don't know until you ask. Now it specially since you're on the newest firmware you can't root it I would definitely be exploring my options
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flyinj54 said:
I definitely call them and find out that information for sure. I'm sure if there's an issue with the phone that they'll send you another one free of charge. Just call and explain it to him. You don't know until you ask. Now it specially since you're on the newest firmware you can't root it I would definitely be exploring my options
Sent from my HTC6525LVW using Tapatalk
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I may do that.
Also, I just now noticed, but the top of the display bleeds. So I probably will get a replacement.
ironbesterer said:
I may do that.
Also, I just now noticed, but the top of the display bleeds. So I probably will get a replacement.
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I would definitely get a replacement. This phone has the best LCD I've ever used on a mobile device. Colors are fantastic, whites are white, any there's absolutely no light bleed. It sounds to me like you have a defective unit.
maxpower7 said:
I would definitely get a replacement. This phone has the best LCD I've ever used on a mobile device. Colors are fantastic, whites are white, any there's absolutely no light bleed. It sounds to me like you have a defective unit.
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I know it does. The screen on my last one was fantastic. I may call support next week and try and get a replacement. I do expect some hassle, though.

Camera pink purple tint on pictures and videos

Just found out that the pictures have a purple tint on it. Mostly visible on black.
Can someone test their camera if it has the same issue. Maybe I have faulty device.
Has this always been there or has it recently started?
Edit: what I mean is that has the purple tint recently appeared, or was the first picture you ever took had this purple tint.
I checked some photo's taken when I just bought the phone and the tint is there.
gusoldier said:
I checked some photo's taken when I just bought the phone and the tint is there.
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Try Google camera from play!
Tmobilefan906 said:
Try Google camera from play!
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Tried several camera apps already, still the same.
It's not always that purple like my photo in the opening post, but there is always some white, light pink tint in the center of the pictures. And only visible on dark subjects.
gusoldier said:
Tried several camera apps already, still the same.
It's not always that purple like my photo in the opening post, but there is always some white, light pink tint in the center of the pictures. And only visible on dark subjects.
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Even with Google camera?
Tmobilefan906 said:
Even with Google camera?
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Yes
gusoldier said:
Yes
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Try Nexus camera too. Maybe try changing resolution on all the camera apps to 3:1
Tmobilefan906 said:
Try Nexus camera too. Maybe try changing resolution on all the camera apps to 3:1
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Unfortunately all same. Do you also have the device?
gusoldier said:
Unfortunately all same. Do you also have the device?
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No, but I will. I just have been on these forums for forever. And I know my cells...lol.
I hope someone else can also do a camera test. Otherwise I have to go through the hassle of buying another device to do a test myself. Really liking this device, so I want to keep it.
gusoldier said:
I hope someone else can also do a camera test. Otherwise I have to go through the hassle of buying another device to do a test myself. Really liking this device, so I want to keep it.
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Nope, mine seems ok.
Does it feels hot around the camera? The HTC M7 had purple tint sometimes after a long use.
I think you should contact Honor
BBLN said:
Nope, mine seems ok.
Does it feels hot around the camera? The HTC M7 had purple tint sometimes after a long use.
I think you should contact Honor
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It does feel hot. But I don't think that's it, because it is like this from cold start.
Pictures issue
gusoldier said:
Just found out that the pictures have a purple tint on it. Mostly visible on black.
Can someone test their camera if it has the same issue. Maybe I have faulty device.
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We're terribly sorry to hear that your pictures are having a purple tint. We advise that you shut off your device for 15-20 seconds. This should refresh your phone and your camera app. If that doesn't work, we advise giving our Honor Support Team a call at 1-844-524-6667 for further troubleshooting steps. (ED)
It's a hardware issue, return it and claim a replacement
I will see what I can do.
So is it a hw issue or software?!
PalakMi said:
So is it a hw issue or software?!
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Hope it's a software issue....if not, more than likely there will be other bugs. I would definitely bring it back and have them exchange it. There never should be purple tints on pics on a new device.
Sent from my SM-N900T using XDA Labs
Tmobilefan906 said:
Hope it's a software issue....if not, more than likely there will be other bugs. I would definitely bring it back and have them exchange it. There never should be purple tints on pics on a new device.
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Normally, it should be a software issue, but if it persists even with a factory reset, then I'll consider bringing it back
PalakMi said:
Normally, it should be a software issue, but if it persists even with a factory reset, then I'll consider bringing it back
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Did u ever try z test on play?
Sent from my SM-N900T using XDA Labs
---------- Post added at 05:15 PM ---------- Previous post was at 05:11 PM ----------
PalakMi said:
Normally, it should be a software issue, but if it persists even with a factory reset, then I'll consider bringing it back
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Your issue happened to me a while back after installing open camera. I wonder if these probs were similar in nature. I was using an atrix hd
Sent from my SM-N900T using XDA Labs

Waze App

Good morning All.
So I am new to the forums so excuse my nervousness here. I have a odd question for those who already have this phone. Basically, I would like to know if the Waze app Galaxy S8+ operate fluidly? The reason that I ask is because when I had my Note 5 I would notice while I was using the app during the navigation mode it would skip as I was driving.
When I had the phone then I thought it was a firmware issue from the app or the phone it self, however that was not the case because they were both up to date at that present time.While researching I found out that I was not it was an issue with the Android OS.
I am very interested to know the answer to this thank you!
nh3518 said:
Good morning All.
So I am new to the forums so excuse my nervousness here. I have a odd question for those who already have this phone. Basically, I would like to know if the Waze app Galaxy S8+ operate fluidly? The reason that I ask is because when I had my Note 5 I would notice while I was using the app during the navigation mode it would skip as I was driving.
When I had the phone then I thought it was a firmware issue from the app or the phone it self, however that was not the case because they were both up to date at that present time.While researching I found out that I was not it was an issue with the Android OS.
I am very interested to know the answer to this thank you!
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Only used it once, but it seems to work fine
I use it daily and haven't had issues with it. Ive had my phone since wed, but had a S7 edge before that and no issues there either.
Sent from my SM-G955U using Tapatalk
YellowGTO said:
Only used it once, but it seems to work fine
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Thank you for your input!
eep02b said:
I use it daily and haven't had issues with it. Ive had my phone since wed, but had a S7 edge before that and no issues there either.
Sent from my SM-G955U using Tapatalk
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Great news. I know it seems like an odd question, but I use Waze more than any app on any devices that I have.
Waze work great in my galaxy s8 plus...
Enviado desde mi SM-G955U mediante Tapatalk
Daily use of Waze and zero issues.
I use Waze daily while on patrol. I used it on all the previous Android devices I have had and now on the S8+. I have had no issue with the production version.
Sent from my SM-G955U using Tapatalk
Anyone noticed any screen burn from Waze?
amk515 said:
Anyone noticed any screen burn from Waze?
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Not yet, I use it daily but I do switch up the car color every so often.
mjones73 said:
Not yet, I use it daily but I do switch up the car color every so often.
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That's good to hear. I have just got a S8+ and never realised that AMOLED's suffer this as I've only ever had LCD phones.
Do you do anything other than change the car colour as I guess the orange icon to the right of the screen in the app could cause problems.
Do you set it to a certain brightness etc?
amk515 said:
That's good to hear. I have just got a S8+ and never realised that AMOLED's suffer this as I've only ever had LCD phones.
Do you do anything other than change the car colour as I guess the orange icon to the right of the screen in the app could cause problems.
Do you set it to a certain brightness etc?
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I just let it run as is with auto brightness on. I'm in the same boat, this is my first AMOLED phone. I've had it about 3 months now and so far so good.

Ghost touch issues

Hello everybody,
im experiencing ghost touch issues with my GM1903. If i touch the display + the metal frame(especially the area around the charging port) there are ghost touches. Especially visible when playing games like pubg or whatever.
A link to an video of the issue: https://www.youtube.com/watch?v=pXu7WOtd9o4
There is also a thread in the oneplus forum existing, but still no reaction from oneplus....
And before there will be asking someone. Yes i have tried a factory reset, a reflash of the rom etc.
Currently i have sent in the phone, what im asking for is if anyone of you are experiencing the same issue please comment below with the production date.
Mine says 2019.06.03
Thank you!
Which variant are you using 6/128 or 8/256 ??
Are you charging the phone when it happens? If so, are you using the official charger and cable?
Enviat des del meu GM1900 usant Tapatalk
nexuspur said:
Hello everybody,
Currently i have sent in the phone, what im asking for is if anyone of you are experiencing the same issue please comment below with the production date.
Mine says 2019.06.03
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The productiondates for this issue vary, see the other thread at the OP forum: https://forums.oneplus.com/threads/oneplus-7-touch-issues.1070754/page-11#post-20733362
Not to deminish your efforts, but one of the guys over there sent it in and got it back with another OOS, 9.5.5, which showed even worse signs of ghost touches.
Please update us (and join the other thread too if you haven't already) and chip in with your experiences
how serious is this issue because i have this ordered should i cancel it?
If you plan on using a case that seals off the bottom metal part. You'll be fine
how do you know this have you done it?
Yup. Read the thread on OnePlus forum for more info and videos
asc366 said:
Yup. Read the thread on OnePlus forum for more info and videos
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Click to collapse
would this fix the issue: https://www.supcase.com/oneplus-7-unicorn-beetle-pro-shockproof-case
Yep, that works
asc366 said:
Yep, that works
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to confirm you own this phone have done this case trick and it has worked for you
sorry im paraniod
As long as the bottom part is covered, you're safe.
Unfortunately, the ghost touches are still an issue to this date
asc366 said:
Unfortunately, the ghost touches are still an issue to this date
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Do they appear when charging only?
Sent from my OnePlus7 using XDA Labs
They appear only when not charging, when touching the metal base part around the chargeport and enabling airplanemode fixes it. Disable NFC doesn't, disabling nightlight doesn't, nor disabling any of wifi, bluetooth, gps, 3-finger-screenshot, tap-to-wake or the videoenhancer.
Hi! It has only happened to me once... I was charging my OP7 with a non official charger. Throwing charger & cable to the trash bin solved the issue.
I apologise I haven't been of help
Sent from my OnePlus7 using XDA Labs

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