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[Q] Sensitivity, tap instead of swipe

Hi guys, i really like the phone but I have one major problem with it. Sometimes the screen randomly thinks my finger is tapping instead of swiping.. So when scrolling through a list, it doesn't scroll through the list, but rather taps the links. I compared it with my M8 and its definitely a huge difference
Sent from my One using XDA Premium 4 mobile app

Seems we are paying the price of being seduced by this sh****ty phone:
https://forums.oneplus.net/threads/issues-with-my-and-many-others-opo.54770/
https://forums.oneplus.net/threads/serious-touch-problem.59264/
https://forums.oneplus.net/threads/opo-touch-screen-issues-works-only-sometimes.62253/
Some of this links are more related to your specific issue, the other less; but in general you got the idea that the touch screen is ....(put your own words after the beeeep)

Everything works fine for me on my device. Maybe you should try to get the device exchanged or only contact the support for more information.

area. said:
Everything works fine for me on my device. Maybe you should try to get the device exchanged or only contact the support for more information.
Click to expand...
Click to collapse
sweet advice from you.
I would really recommend to look at oneplus forum.....very interesting reading
Just to sum up, the customer support in OnePlus is nearly non-existend.
I have seen the reports that someone with RMA ticket number 98 (can you imagine, just in first hundred) does not have any reply from them already 3 weeks.

God im seriously thinking about keeping my M8...

I am also experiencing the tap instead of swipe bug. Its a bit annoying. I love the potential of this phone and hope that Cyanogen will get all the kinks fixed. Maybe that's one of the real reasons for the official release not taking place.
Sent from my One using XDA Premium 4 mobile app

OuncE718 said:
I am also experiencing the tap instead of swipe bug. Its a bit annoying. I love the potential of this phone and hope that Cyanogen will get all the kinks fixed. Maybe that's one of the real reasons for the official release not taking place.
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thats the only reason I'm gonna sell my M8 and keep the OPo, because im confident that CM can really sort out those bugs, or the community can fix them themselves

Radixtrator said:
Hi guys, i really like the phone but I have one major problem with it. Sometimes the screen randomly thinks my finger is tapping instead of swiping.. So when scrolling through a list, it doesn't scroll through the list, but rather taps the links. I compared it with my M8 and its definitely a huge difference
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Are you by any chance having the issue when not holding the phone in your hand? There seems to be some sort of grounding problem(?) when the phone is on e.g. a pillow which did not exist before the update pushed in the beginning of july. Apparantely CM is working on fixing it again.

d4fseeker said:
Are you by any chance having the issue when not holding the phone in your hand? There seems to be some sort of grounding problem(?) when the phone is on e.g. a pillow which did not exist before the update pushed in the beginning of july. Apparantely CM is working on fixing it again.
Click to expand...
Click to collapse
Yup its especially bad when not holding the phone. And its gone when connected to a charging cable.. Still sometimes its buggy even when holding the phone.. I do use a case though..

Radixtrator said:
Yup its especially bad when not holding the phone. And its gone when connected to a charging cable.. Still sometimes its buggy even when holding the phone.. I do use a case though..
Click to expand...
Click to collapse
There is no fix yet, but for your reference I am linking to the corresponding CM bug reports.
https://jira.cyanogenmod.org/browse/BACON-169 (resolved as duplicata)
https://jira.cyanogenmod.org/browse/BACON-55 (pending fix)

Radixtrator said:
Thats the only reason I'm gonna sell my M8 and keep the OPo, because im confident that CM can really sort out those bugs, or the community can fix them themselves
Click to expand...
Click to collapse
I really hope they do rectify these issues. Cause I'm kind of regretting selling my Nexus 5. I mean this hardware is superb and I love the feel of the sandstone back. The software is just not ready for the masses.
I can't wait till the software is bug free. This phone will be a beast!
Sent from my One using XDA Premium 4 mobile app

RalphLauren said:
sweet advice from you.
I would really recommend to look at oneplus forum.....very interesting reading
Just to sum up, the customer support in OnePlus is nearly non-existend.
I have seen the reports that someone with RMA ticket number 98 (can you imagine, just in first hundred) does not have any reply from them already 3 weeks.
Click to expand...
Click to collapse
I am looking at the forums. And: for me, the support responded to my questions within 24h in 3 of 4 cases. That's my personal experience.
I think you should try it. If this does not work: give your request an update. Or two. Or three. And then, if all that doesn't work, either: make pressure on the public forums. THEN you can/should be upset.

area. said:
I am looking at the forums. And: for me, the support responded to my questions within 24h in 3 of 4 cases. That's my personal experience.
I think you should try it. If this does not work: give your request an update. Or two. Or three. And then, if all that doesn't work, either: make pressure on the public forums. THEN you can/should be upset.
Click to expand...
Click to collapse
I'm very happy for you and wish that the support was satisfactory in the cases of my interaction with OPO.

here are 2 videos:
1 - about grounding problem:
first part of video i have OPO in my hand (6 touch) second part on the bed (difficult to reach 2 touch).
https://drive.google.com/file/d/0B7BSKYMyAho3YVVTbzhtbEtmeTg/edit?usp=sharing
2 - fast typing issue:
here you can see how fast touch are recognized by OPO as swype:
http://youtu.be/CkHYdvwf_xM (please see it fullscreen with hd quality)
Ciao

Hello, anyone knows if in the end a solution was found? I have this problem even with the latest update of cyanogenOS.

Someone could tell me if this problem is common? Because I'm considering opening a one RMA support, as in different upgrades they have not solved ...
Enviado desde mi 1+1 con tapatalk

abelbus said:
Someone could tell me if this problem is common? Because I'm considering opening a one RMA support, as in different upgrades they have not solved ...
Enviado desde mi 1+1 con tapatalk
Click to expand...
Click to collapse
Yes it's common, i have this issue as well. I think it happens when the phone stutters/lag, the swipe turns to a tap. My solution is to flash fast, lag-free ROMs, reducing the incidents. You should try jgcaap Lag-free CM13 ROM and see if it gets better, it worked for me.

Thank you very much for your advice, I'm testing this rom, and doing very well not have lag or loses touch for now.
Enviado desde mi 1+1 con tapatalk

[Q] New batch with different touch panel?

Recent commit in the touchpanel kernel drivers area:
http://review.cyanogenmod.org/#/c/75571/
Looks like getting the touchscreen controller's firmware ready for a WINTEK touchscreen (versus TPK, which is the current one).
Any info anyone?

javideslomao said:
Recent commit in the touchpanel kernel drivers area:
http://review.cyanogenmod.org/#/c/75571/
Looks like getting the touchscreen controller's firmware ready for a WINTEK touchscreen (versus TPK, which is the current one).
Any info anyone?
Click to expand...
Click to collapse
I'm curious about it :|

javideslomao said:
Recent commit in the touchpanel kernel drivers area:
http://review.cyanogenmod.org/#/c/75571/
Looks like getting the touchscreen controller's firmware ready for a WINTEK touchscreen (versus TPK, which is the current one).
Any info anyone?
Click to expand...
Click to collapse
Maybe they found TPK to be too unreliable in terms of quality control and decided to try Wintek out?
Wintek are known to make touchscreen for iPhones and other phones.
Sent from my SM-G900F using Tapatalk

I wonder if you can RMA based on crappy touch screen and get a wintek screen panel?
How do you check what panel you have now, is there a way?
Sent from my A0001 using XDA Free mobile app

If this is the case, and it would fix all the existing touch problems, that would be so unfair towards customers who purchased phones with this issue...
Mine is 26/08 and I have no quality problems at all, no yellow band, no ghost touches, but still!
Verstuurd vanaf mijn One A0001 met Tapatalk

TiVON said:
If this is the case, and it would fix all the existing touch problems, that would be so unfair towards customers who purchased phones with this issue...
Mine is 26/08 and I have no quality problems at all, no yellow band, no ghost touches, but still!
Verstuurd vanaf mijn One A0001 met Tapatalk
Click to expand...
Click to collapse
Golden rule of technology: Never buy the first generation of anything.
It's not unfair, it's just a nice perk to those who came after us. OnePlus had no way of knowing the touch panel would be as big of a problem as it has been. We'll still be getting driver updates and the like to make our panels more usable.

Wtf i want a new device. I hate yellow banding.
Sent from my A0001 using XDA Free mobile app

DerRomtester said:
Wtf i want a new device. I hate yellow banding.
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
This doesn't resolve yellow banding. That's an issue in manufacturing that was fixed long ago.
In your case, find a UV light somewhere. Hair salon has them. Just leave your phone under it for a bit and the yellow will be gone. It's because they didn't leave them under UV long enough in the factory to dry the glue holding the panel to the LCD.

TiVON said:
If this is the case, and it would fix all the existing touch problems, that would be so unfair towards customers who purchased phones with this issue...
Mine is 26/08 and I have no quality problems at all, no yellow band, no ghost touches, but still!
Verstuurd vanaf mijn One A0001 met Tapatalk
Click to expand...
Click to collapse
Where do you check that yours is 26/08?

ek69 said:
Where do you check that yours is 26/08?
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Click to collapse
Should be on the back of the box

mobbarley said:
Should be on the back of the box
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Click to collapse
Yupp, got it from there. I always keep the boxes of expensive stuff I bought . Makes me feel proud of myself...
Verstuurd vanaf mijn One A0001 met Tapatalk

1/4 Life said:
This doesn't resolve yellow banding. That's an issue in manufacturing that was fixed long ago.
In your case, find a UV light somewhere. Hair salon has them. Just leave your phone under it for a bit and the yellow will be gone. It's because they didn't leave them under UV long enough in the factory to dry the glue holding the panel to the LCD.
Click to expand...
Click to collapse
Oh sry did not read carefully. But nothing solved my yellow banding yet. I were in nail saloon but it is still there.
Sent from my A0001 using XDA Free mobile app

DerRomtester said:
Oh sry did not read carefully. But nothing solved my yellow banding yet. I were in nail saloon but it is still there.
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
it is a backlight issue. cannot be fixed.

TiVON said:
If this is the case, and it would fix all the existing touch problems, that would be so unfair towards customers who purchased phones with this issue...
Mine is 26/08 and I have no quality problems at all, no yellow band, no ghost touches, but still!
Verstuurd vanaf mijn One A0001 met Tapatalk
Click to expand...
Click to collapse
My first phone had touchscreen and yellow tint problems it was made 15/06 now I have one made 22/09 and it works perfectly
Sent from my Oneplus (Bacon)

1/4 Life said:
This doesn't resolve yellow banding. That's an issue in manufacturing that was fixed long ago.
In your case, find a UV light somewhere. Hair salon has them. Just leave your phone under it for a bit and the yellow will be gone. It's because they didn't leave them under UV long enough in the factory to dry the glue holding the panel to the LCD.
Click to expand...
Click to collapse
The yellow banding was not in any way caused by the adhesive/glue. That was an excuse offered by OnePlus as damage limitation. It is one of their many many many poorly thought out excuses for all the early hardware problems.
Oh and the problem does still exist in the current batches.

I had hoped we'd left the yellow band / yellow tint stuff behind us. Can't we just leave it now? It's not productive. It's not the point of the thread.

istrikerx said:
The yellow banding was not in any way caused by the adhesive/glue. That was an excuse offered by OnePlus as damage limitation. It is one of their many many many poorly thought out excuses for all the early hardware problems.
Oh and the problem does still exist in the current batches.
Click to expand...
Click to collapse
^ This. My phone has a build date of 10/10 and I still have yellow banding...
beany> said:
I had hoped we'd left the yellow band / yellow tint stuff behind us. Can't we just leave it now? It's not productive. It's not the point of the thread.
Click to expand...
Click to collapse
While I do see your point, you have to realize that any thread regarding display discussion is going to result in talking about the yellow banding. Unfortunately, the number of people who have it is VERY large and many people who spent their hard earned cash on the phone feel let down by it. So naturally, if a topic comes up about a new display, the conversation is going to turn to discussing if this new display solves this widespread problem.
Is it annoying to read about it every day? Yes. But is it an issue that OnePlus refuses to admit to as being a defect and something that bothers A LOT of OnePlus One users? You bet. It will not be left behind until OnePlus truly acknowledges the issue and solves it. Until then they will continue to distribute the phone and buyers will keep noticing it and rehashing the topic in this forum.

just got mine today 10/10/2014 on the box.
How can i tell if it has the new touch panel ?

vadergr said:
just got mine today 10/10/2014 on the box.
How can i tell if it has the new touch panel ?
Click to expand...
Click to collapse
On a terminal app or an adb shell, do:
Code:
cat /sys/class/input/input0/vendor_id
TP vendor codes being:
Code:
#define TP_VENDOR_WINTEK 1 //ʤ»ª
#define TP_VENDOR_TPK 2 //TPK
#define TP_VENDOR_TRULY 3 //ÐÅÀû
#define TP_VENDOR_YOUNGFAST 4 //Ñó»ª
Most likely you'll get "2"... I think we would have known via an official channel if there is an important change like this. Also the driver would probably undergo some changes to adopt a new TP and we would know via gerrit / github. Still, Steve Kondik's comment "Needed for the next batch." puzzles me.

Received my oneplus today, built Nov 3
the above procedure shows vendor_id 1 so WINTEK

Touch sensitivity ?

Does anyone feel this phone's touch sensitivity not good ? I sometimes touch on the screen and it didn't feed back ! don't know if its' a sofware bug or the phone has problem?

kilik84 said:
Does anyone feel this phone's touch sensitivity not good ? I sometimes touch on the screen and it didn't feed back ! don't know if its' a sofware bug or the phone has problem?
Click to expand...
Click to collapse
also I have the same problem...random

Same here, taps won't register sometimes only until you scroll a page a bit first.
Definitely a software bug.

blackspp said:
Same here, taps won't register sometimes only until you scroll a page a bit first.
Definitely a software bug.
Click to expand...
Click to collapse
Hopefully soon, I have updated to version MHA-L29C432B126 two days ago, but nothing has changed for this problem.

I'm using chinese version and have updated to latest build 137 but nothing has changed ! It's quite annoying for an expensive phone like this

kilik84 said:
I'm using chinese version and have updated to latest build 137 but nothing has changed ! It's quite annoying for an expensive phone like this
Click to expand...
Click to collapse
You're right, we hope in the seriousness of Huawei!!!

I'm with MHA-L29C432B126 and i have the same feeling specially on Mate 9 sides left and right , it doesn't do anything when pushing an icon, i'm obliged to use navigation icons to get an answer.

It's software problem
As they wanted to make that phone doesn't react to accidentally touch, and as is something new, it's not perfect. Probably will be fix soon or later.

I don't know if just some phones meet this problem or this is a software bug that can appears on any phone?

kilik84 said:
Does anyone feel this phone's touch sensitivity not good ? I sometimes touch on the screen and it didn't feed back ! don't know if its' a sofware bug or the phone has problem?
Click to expand...
Click to collapse
Yep.
Sent from my Huawei Mate 9 using XDA Labs

Taking off the pre installed screen protector might help

Nope...I just peel off screen protector but just same problem..mate9 sides left and right not sensitive.

Yup, same problem, especially near the edges/corners.

Should be a software problem and hopefully it will be fixed.

Unfortunately I've discovered the same. Touch sensitivity is letting this phone down. In the middle of a game touch suddenly doesn't want to work when using a finger touch joystick, and just when I need it most! This sucks! We should not be having problems with this touch screen. It's fundamental. I love the phone but If this one thing is not fixed I'm sending the phone back. I can't have it fail on me.
Sent from my MHA-L29 using XDA-Developers mobile app
---------- Post added at 09:27 AM ---------- Previous post was at 09:24 AM ----------
gm007 said:
Should be a software problem and hopefully it will be fixed.
Click to expand...
Click to collapse
I hope so!
Sent from my MHA-L29 using XDA-Developers mobile app

Not only that, Facbook and youtube apps sometimes glitch out for some reason due to bad optimization. Hope huawei will fix this by updating.

I've encountered this only when using Solid Explorer, but I agree and think it's a software issue

Hello,
Anyone installed B135?
Thank you
Envoyé de mon MHA-L29 en utilisant Tapatalk

Playing Pocket Fleet multiplayer cto the controls just go dead from time to time during intensive battle. It's like the phone can't cope.
Sent from my MHA-L29 using XDA-Developers mobile app

That's concerning touch screen is basic and shouldn't have these problems.
I was looking to buy this but after reading it has touch issues I think I'll wait.

marks on display

I bought it yesterday, and just noticed this greenish mark that looks like it's sitting over the in display fingerprint scanner.
Has anyone noticed it?
https://i.imgur.com/XKyUBXx.jpg

Yes seen it it's prob fingerprint thing under display
Sent from my IN2013 using Tapatalk

DoobyDroid said:
Yes seen it it's prob fingerprint thing under display
Sent from my IN2013 using Tapatalk
Click to expand...
Click to collapse
Shouldnt be there right?

I have no idea guess might show on certain backgrounds I'd contact support if concerned see what they say
Sent from my IN2013 using Tapatalk

ronl95 said:
I bought it yesterday, and just noticed this greenish mark that looks like it's sitting over the in display fingerprint scanner.
Has anyone noticed it?
https://i.imgur.com/XKyUBXx.jpg
Click to expand...
Click to collapse
That is a problem that happens on the 8 pro quite a bit. I'd try and get a replacement immediately.

Xavster2 said:
That is a problem that happens on the 8 pro quite a bit. I'd try and get a replacement immediately.
Click to expand...
Click to collapse
Ya this happened to me on 2 different 7t McLaren's. OnePlus quality control is crap and this cements my decision not to get the OnePlus 8 unfortunately.

lendawg said:
Ya this happened to me on 2 different 7t McLaren's. OnePlus quality control is crap and this cements my decision not to get the OnePlus 8 unfortunately.
Click to expand...
Click to collapse
My oneplus 8 is just fine and it really seems to be that the pro has far far more issues. There's a few complaints about the normal 8 but not even close to as many as the pro

Xavster2 said:
My oneplus 8 is just fine and it really seems to be that the pro has far far more issues. There's a few complaints about the normal 8 but not even close to as many as the pro
Click to expand...
Click to collapse
Are you experiencing any of the black crush issues or green tint issues?

lendawg said:
Are you experiencing any of the black crush issues or green tint issues?
Click to expand...
Click to collapse
Nope. It's a very crisp high refresh rate screen. I've done extensive testing to make sure it's not an issue. I have the network unlocked variant not the verizon one.

lendawg said:
Are you experiencing any of the black crush issues or green tint issues?
Click to expand...
Click to collapse
Im just 24 hours with this device, it looks like this tint gets stronger after frequently using fingerprint scanner. And its well seen on a grey background.

ronl95 said:
Im just 24 hours with this device, it looks like this tint gets stronger after frequently using fingerprint scanner. And its well seen on a grey background.
Click to expand...
Click to collapse
I strongly suggest you get an exchange for that. They'll do it no questions asked. You're chances are very very good that the next one will not have that issue at all.

Xavster2 said:
I strongly suggest you get an exchange for that. They'll do it no questions asked. You're chances are very very good that the next one will not have that issue at all.
Click to expand...
Click to collapse
they gave me a new one and at this point, i cant see this mark.

Question Question for OP 9 owners.

So I have this weird scrolling issue, like the one on this video:
Can someone please test if their phone does the same? I will replace the phone if this turns out to be a hardware fault. Thanks!

Hi,
I have the same issue on my OP9. But if I hadn't seen this video, I would never have known there was such a problem. Like in your video, problem exists only in stock launcher.

Dominius said:
Hi,
I have the same issue on my OP9. But if I hadn't seen this video, I would never have known there was such a problem. Like in your video, problem exists only in stock launcher.
Click to expand...
Click to collapse
Alright, thank you! Yes it is a minor issue, but still quite annoying (at least for me and my way of using the device). Hopefully they will fix as it soon, as it seems to be happening only on the base non-pro 9 model.

First thing i do is install NOVA launcher. So never noticed an issue.

nujackk said:
First thing i do is install NOVA launcher. So never noticed an issue.
Click to expand...
Click to collapse
This happenes throughout the device, regardless of the launcher used. Can you please try replicating the steps as shown in the video?

I did didn't notice any problem. But reading the previous post said only occurred in stock launcher which i uninstalled

I've lowered my animations to 0.25 with joneplus tool so that may make a difference as well

nujackk said:
I did didn't notice any problem. But reading the previous post said only occurred in stock launcher which i uninstalled
Click to expand...
Click to collapse
Okay, that's weird. Maybe I'm just too sensitive but scrolling feels off to me because of this.
Also, are you using the preinstalled screen protector?

Nope, didn't come with one. Got phone from t-mobile this time. Using one from Amazon forget which brand

nujackk said:
Nope, didn't come with one. Got phone from t-mobile this time. Using one from Amazon forget which brand
Click to expand...
Click to collapse
Thanks for all the info so far! Just one more thing, could you please test it again, but keep your finger still for at least a second before flicking.
I am really sorry to bother you with this, but I am going to replace the phone, if yours turns out to be ok. I'm just paranoid that you might have missed it because it's so subtle.

In Nova the app drawer is side to side, but no issue there and in trying up and down in couple apps no issue . Even tested keyboard and virtually instant response using exact same keys from video. P0qla no delay at all

nujackk said:
In Nova the app drawer is side to side, but no issue there and in trying up and down in couple apps no issue . Even tested keyboard and virtually instant response using exact same keys from video. P0qla no delay at all
Click to expand...
Click to collapse
Alright, something is wrong with mine then... Or maybe the T-mobile version of the phone doesn't have this bug, since it uses a slightly different software.

Yeah could be. Maybe t-mobile turned down the touch rejection.