Touch sensitivity ? - Huawei Mate 9 Questions & Answers

Does anyone feel this phone's touch sensitivity not good ? I sometimes touch on the screen and it didn't feed back ! don't know if its' a sofware bug or the phone has problem?

kilik84 said:
Does anyone feel this phone's touch sensitivity not good ? I sometimes touch on the screen and it didn't feed back ! don't know if its' a sofware bug or the phone has problem?
Click to expand...
Click to collapse
also I have the same problem...random

Same here, taps won't register sometimes only until you scroll a page a bit first.
Definitely a software bug.

blackspp said:
Same here, taps won't register sometimes only until you scroll a page a bit first.
Definitely a software bug.
Click to expand...
Click to collapse
Hopefully soon, I have updated to version MHA-L29C432B126 two days ago, but nothing has changed for this problem.

I'm using chinese version and have updated to latest build 137 but nothing has changed ! It's quite annoying for an expensive phone like this

kilik84 said:
I'm using chinese version and have updated to latest build 137 but nothing has changed ! It's quite annoying for an expensive phone like this
Click to expand...
Click to collapse
You're right, we hope in the seriousness of Huawei!!!

I'm with MHA-L29C432B126 and i have the same feeling specially on Mate 9 sides left and right , it doesn't do anything when pushing an icon, i'm obliged to use navigation icons to get an answer.

It's software problem
As they wanted to make that phone doesn't react to accidentally touch, and as is something new, it's not perfect. Probably will be fix soon or later.

I don't know if just some phones meet this problem or this is a software bug that can appears on any phone?

kilik84 said:
Does anyone feel this phone's touch sensitivity not good ? I sometimes touch on the screen and it didn't feed back ! don't know if its' a sofware bug or the phone has problem?
Click to expand...
Click to collapse
Yep.
Sent from my Huawei Mate 9 using XDA Labs

Taking off the pre installed screen protector might help

Nope...I just peel off screen protector but just same problem..mate9 sides left and right not sensitive.

Yup, same problem, especially near the edges/corners.

Should be a software problem and hopefully it will be fixed.

Unfortunately I've discovered the same. Touch sensitivity is letting this phone down. In the middle of a game touch suddenly doesn't want to work when using a finger touch joystick, and just when I need it most! This sucks! We should not be having problems with this touch screen. It's fundamental. I love the phone but If this one thing is not fixed I'm sending the phone back. I can't have it fail on me.
Sent from my MHA-L29 using XDA-Developers mobile app
---------- Post added at 09:27 AM ---------- Previous post was at 09:24 AM ----------
gm007 said:
Should be a software problem and hopefully it will be fixed.
Click to expand...
Click to collapse
I hope so!
Sent from my MHA-L29 using XDA-Developers mobile app

Not only that, Facbook and youtube apps sometimes glitch out for some reason due to bad optimization. Hope huawei will fix this by updating.

I've encountered this only when using Solid Explorer, but I agree and think it's a software issue

Hello,
Anyone installed B135?
Thank you
Envoyé de mon MHA-L29 en utilisant Tapatalk

Playing Pocket Fleet multiplayer cto the controls just go dead from time to time during intensive battle. It's like the phone can't cope.
Sent from my MHA-L29 using XDA-Developers mobile app

That's concerning touch screen is basic and shouldn't have these problems.
I was looking to buy this but after reading it has touch issues I think I'll wait.

Related

[Q] Sensitivity, tap instead of swipe

Hi guys, i really like the phone but I have one major problem with it. Sometimes the screen randomly thinks my finger is tapping instead of swiping.. So when scrolling through a list, it doesn't scroll through the list, but rather taps the links. I compared it with my M8 and its definitely a huge difference
Sent from my One using XDA Premium 4 mobile app
Seems we are paying the price of being seduced by this sh****ty phone:
https://forums.oneplus.net/threads/issues-with-my-and-many-others-opo.54770/
https://forums.oneplus.net/threads/serious-touch-problem.59264/
https://forums.oneplus.net/threads/opo-touch-screen-issues-works-only-sometimes.62253/
Some of this links are more related to your specific issue, the other less; but in general you got the idea that the touch screen is ....(put your own words after the beeeep)
Everything works fine for me on my device. Maybe you should try to get the device exchanged or only contact the support for more information.
area. said:
Everything works fine for me on my device. Maybe you should try to get the device exchanged or only contact the support for more information.
Click to expand...
Click to collapse
sweet advice from you.
I would really recommend to look at oneplus forum.....very interesting reading
Just to sum up, the customer support in OnePlus is nearly non-existend.
I have seen the reports that someone with RMA ticket number 98 (can you imagine, just in first hundred) does not have any reply from them already 3 weeks.
God im seriously thinking about keeping my M8...
I am also experiencing the tap instead of swipe bug. Its a bit annoying. I love the potential of this phone and hope that Cyanogen will get all the kinks fixed. Maybe that's one of the real reasons for the official release not taking place.
Sent from my One using XDA Premium 4 mobile app
OuncE718 said:
I am also experiencing the tap instead of swipe bug. Its a bit annoying. I love the potential of this phone and hope that Cyanogen will get all the kinks fixed. Maybe that's one of the real reasons for the official release not taking place.
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thats the only reason I'm gonna sell my M8 and keep the OPo, because im confident that CM can really sort out those bugs, or the community can fix them themselves
Radixtrator said:
Hi guys, i really like the phone but I have one major problem with it. Sometimes the screen randomly thinks my finger is tapping instead of swiping.. So when scrolling through a list, it doesn't scroll through the list, but rather taps the links. I compared it with my M8 and its definitely a huge difference
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Are you by any chance having the issue when not holding the phone in your hand? There seems to be some sort of grounding problem(?) when the phone is on e.g. a pillow which did not exist before the update pushed in the beginning of july. Apparantely CM is working on fixing it again.
d4fseeker said:
Are you by any chance having the issue when not holding the phone in your hand? There seems to be some sort of grounding problem(?) when the phone is on e.g. a pillow which did not exist before the update pushed in the beginning of july. Apparantely CM is working on fixing it again.
Click to expand...
Click to collapse
Yup its especially bad when not holding the phone. And its gone when connected to a charging cable.. Still sometimes its buggy even when holding the phone.. I do use a case though..
Radixtrator said:
Yup its especially bad when not holding the phone. And its gone when connected to a charging cable.. Still sometimes its buggy even when holding the phone.. I do use a case though..
Click to expand...
Click to collapse
There is no fix yet, but for your reference I am linking to the corresponding CM bug reports.
https://jira.cyanogenmod.org/browse/BACON-169 (resolved as duplicata)
https://jira.cyanogenmod.org/browse/BACON-55 (pending fix)
Radixtrator said:
Thats the only reason I'm gonna sell my M8 and keep the OPo, because im confident that CM can really sort out those bugs, or the community can fix them themselves
Click to expand...
Click to collapse
I really hope they do rectify these issues. Cause I'm kind of regretting selling my Nexus 5. I mean this hardware is superb and I love the feel of the sandstone back. The software is just not ready for the masses.
I can't wait till the software is bug free. This phone will be a beast!
Sent from my One using XDA Premium 4 mobile app
RalphLauren said:
sweet advice from you.
I would really recommend to look at oneplus forum.....very interesting reading
Just to sum up, the customer support in OnePlus is nearly non-existend.
I have seen the reports that someone with RMA ticket number 98 (can you imagine, just in first hundred) does not have any reply from them already 3 weeks.
Click to expand...
Click to collapse
I am looking at the forums. And: for me, the support responded to my questions within 24h in 3 of 4 cases. That's my personal experience.
I think you should try it. If this does not work: give your request an update. Or two. Or three. And then, if all that doesn't work, either: make pressure on the public forums. THEN you can/should be upset.
area. said:
I am looking at the forums. And: for me, the support responded to my questions within 24h in 3 of 4 cases. That's my personal experience.
I think you should try it. If this does not work: give your request an update. Or two. Or three. And then, if all that doesn't work, either: make pressure on the public forums. THEN you can/should be upset.
Click to expand...
Click to collapse
I'm very happy for you and wish that the support was satisfactory in the cases of my interaction with OPO.
here are 2 videos:
1 - about grounding problem:
first part of video i have OPO in my hand (6 touch) second part on the bed (difficult to reach 2 touch).
https://drive.google.com/file/d/0B7BSKYMyAho3YVVTbzhtbEtmeTg/edit?usp=sharing
2 - fast typing issue:
here you can see how fast touch are recognized by OPO as swype:
http://youtu.be/CkHYdvwf_xM (please see it fullscreen with hd quality)
Ciao
Hello, anyone knows if in the end a solution was found? I have this problem even with the latest update of cyanogenOS.
Someone could tell me if this problem is common? Because I'm considering opening a one RMA support, as in different upgrades they have not solved ...
Enviado desde mi 1+1 con tapatalk
abelbus said:
Someone could tell me if this problem is common? Because I'm considering opening a one RMA support, as in different upgrades they have not solved ...
Enviado desde mi 1+1 con tapatalk
Click to expand...
Click to collapse
Yes it's common, i have this issue as well. I think it happens when the phone stutters/lag, the swipe turns to a tap. My solution is to flash fast, lag-free ROMs, reducing the incidents. You should try jgcaap Lag-free CM13 ROM and see if it gets better, it worked for me.
Thank you very much for your advice, I'm testing this rom, and doing very well not have lag or loses touch for now.
Enviado desde mi 1+1 con tapatalk

Ghost Touches

Hi all,
On my moto G3 , I have been receiving annoying ghost touches every now and then on my phone when browsing XDA on Chrome . I looked into the issues further and downloaded a ghost touch tester, which displays different patterns. On a few of the patterns, the ghost touches start to happen . Could this be the start of the end of my moto g ??
I tried resetting, flashing stock rom , virtually everything
except removing my tempered glass screen protector.
Is this bug here for everyone ?? by the way , the app I used was Ghost Touch Tester, and its the one with the 4 arrows pointing in Pattern 6 seems to mess up when swiping around. if someone could test it on their moto g , they would be amazing !
Thanks so much if anyone has any answers or solutions
Are you talking about when scrolling or swiping something and the phone occasionally recognizes it as a tap, or something else? Happens to most of use from time to time, often in Chrome and Google+, have just kind of gotten used to it I guess... It has been noted by many people that the G does this sometimes.
acejavelin said:
Are you talking about when scrolling or swiping something and the phone occasionally recognizes it as a tap, or something else? Happens to most of use from time to time, often in Chrome and Google+, have just kind of gotten used to it I guess... It has been noted by many people that the G does this sometimes.
Click to expand...
Click to collapse
Thanks man , when I'm in chrome , it will just open the notification bar etc a few times and random swipe. on pattern 6 on the app I said, it does it a lot a lot more. can you try testing the app I mentioned please. Sorry if I am becoming a bother :/ , I just wanted to isolate the issue
therealduff1 said:
Thanks man [emoji14] , when I'm in chrome , it will just open the notification bar etc a few times and random swipe. on pattern 6 on the app I said, it does it a lot a lot more. can you try testing the app I mentioned please. Sorry if I am becoming a bother :/ , I just wanted to isolate the issue
Click to expand...
Click to collapse
I'll try it later, working driving delivery for the next 6 hours or so... If I get time I'll try on my break though
Sent from my MotoG3 using Tapatalk
acejavelin said:
I'll try it later, working driving delivery for the next 6 hours or so... If I get time I'll try on my break though
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
Thanks bro . I don't need an instant reply , so don't worry about using your break to do it !
I have tested the app and found on pattern 3 there were ghost touches.
therealduff1 said:
Thanks bro . I don't need an instant reply , so don't worry about using your break to do it !
Click to expand...
Click to collapse
I tried tons of taps on each pattern, occasionally I would see a ghost touch on a few of the patterns, but it was pretty rare... On the patterns that it would occur, maybe 1 ghost touch for every 30-40 random taps, that concerned me a bit so I had tried the app on my son's Huawei Ascend Mate 2 and interestingly the results were the same with occasional ghost touches here and there. Also tried it on a Samsung Galaxy S5, nothing on that one, couldn't get a single ghost touch to register.
Not sure what all that means, if anything... Is that what you wanted to know?
Sent from my MotoG3 using Tapatalk
acejavelin said:
I tried tons of taps on each pattern, occasionally I would see a ghost touch on a few of the patterns, but it was pretty rare... On the patterns that it would occur, maybe 1 ghost touch for every 30-40 random taps, that concerned me a bit so I had tried the app on my son's Huawei Ascend Mate 2 and interestingly the results were the same with occasional ghost touches here and there. Also tried it on a Samsung Galaxy S5, nothing on that one, couldn't get a single ghost touch to register.
Not sure what all that means, if anything... Is that what you wanted to know?
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
That's brilliant, thanks although most of the problems were with swiping not tapping
therealduff1 said:
That's brilliant, thanks although most of the problems were with swiping not tapping[emoji14]
Click to expand...
Click to collapse
Hmm... Tried it, really don't see an issue with swiping (not sure I would really if the touch is occurring under the swipe) but the Swipe registers as touch/tap occasionally us kind of common on the G3.
Sent from my MotoG3 using Tapatalk
hmm , when testing , are you using the show touch location on display setting in developer options
Yes
therealduff1 said:
hmm , when testing , are you using the show touch location on display setting in developer options
Click to expand...
Click to collapse
Yes, that's how the test works... I'm not sure how valid this test is though, it's designed to show a very specific "flaw" in the 2nd Gen Nexus 7, which actually turned out later to be a software bug that was fixed.
Sent from my MotoG3 using Tapatalk
Same issue + bump! BTW, for me it's only on Marshmallow ROM!
I'm getting this since the MM update and it's made a good phone a terrible phone. I'm on a Moto G2 2GB/16GB. Factory reset did not help whatsoever.
Even i have the same issue.. my phone starts touching here and there by its own
remove screen protector.
solve problem.
replace screen protector.

Galaxy S7 Touchscreen Problem

Galaxy S7 screen not responding to touch sometimes. The bottom portion of the display is affected. I tried 6 different S7 and all of them have the same problem, test yours like this and tap gently not hard, when you press hard you press 3mm on the screen and that is a lot ! The problem is worse when the phone is cold (20C) This is annoying because the place where its not working is the same place where the space bar is and the "." Does anyone else have that exact problem? Here is a video of the problem : https://youtu.be/OW_FQBMcuOE
IMPORTANT !
Install Phone INFO app (green adroid logo) see when the phone is manufactured, mine is 2016.02.18 ! maybe the first batch of the production have that problem! We might be on something here!!!
There are two threads already open with this situation.
I have this problem at the same location you demonstrate. The right side has this problem too. From bottom right to the top 1 cm and 2 or 3 cm up you are going to reproduce the same thing.
I get used to it but it is very annoying. Never liked Samsung because of this things. They use low quality material all around. I will never trust them.
Sent from my SM-G930F using XDA-Developers mobile app
goTouch said:
There are two threads already open with this situation.
I have this problem at the same location you demonstrate. The right side has this problem too. From bottom right to the top 1 cm and 2 or 3 cm up you are going to reproduce the same thing.
I get used to it but it is very annoying. Never liked Samsung because of this things. They use low quality material all around. I will never trust them.
Sent from my SM-G930F using XDA-Developers mobile app
Click to expand...
Click to collapse
I cant seem to find the other threads will you be nice enough to paste a link. btw should i ask for a replacement ? or all of them are like this because ive tested 10 phones by now but all 930X showroom phones and all are the same...i dont have much days left for my replacement deal so i dont know what to do, everything else is perfect only the front camera i feel like its not focusing good enough compared to the s6..
brane871 said:
I cant seem to find the other threads will you be nice enough to paste a link. btw should i ask for a replacement ? or all of them are like this because ive tested 10 phones by now but all 930X showroom phones and all are the same...i dont have much days left for my replacement deal so i dont know what to do, everything else is perfect only the front camera i feel like its not focusing good enough compared to the s6..
Click to expand...
Click to collapse
Found one, some post an answer recently:
http://forum.xda-developers.com/showthread.php?t=3343175
Sent from my SM-G930F using XDA-Developers mobile app
IMPORTANT !
Install Phone INFO app (green adroid logo) see when the phone is manufactured, mine is 2016.02.18 ! maybe the first batch of the production have that problem! We might be on something here!!!
brane871 said:
IMPORTANT !
Install Phone INFO app (green adroid logo) see when the phone is manufactured, mine is 2016.02.18 ! maybe the first batch of the production have that problem! We might be on something here!!!
Click to expand...
Click to collapse
Mine was manufactured 2016.03.04 (yyyy.mm.dd)
Sent from my SM-G930F using XDA-Developers mobile app
Mine was 2016/04/08
Sent from my SM-G930W8 using XDA-Developers mobile app
go to samsung store
Just received H9 update and the release notes did not mention anything about LCD, touch screen or anything related to it.
But since the update, I've been trying to reproduce the problem trying to find the blind spots and for my surprise I did not find anything. The touchscreen is perfect and I can feel it is more sensitive.
Before the update I could reproduce the problem very easy! Now it is perfect.
The update here in my region (Brazil - ZTO) was about 170MB. Samsung Cloud was introduced.
Wow, mine was manufactured 2 weeks ago (2016.08.16) and I've owned it since about the 24th too, so it was 8 days old when I received it

Ghost touch issues

Hello everybody,
im experiencing ghost touch issues with my GM1903. If i touch the display + the metal frame(especially the area around the charging port) there are ghost touches. Especially visible when playing games like pubg or whatever.
A link to an video of the issue: https://www.youtube.com/watch?v=pXu7WOtd9o4
There is also a thread in the oneplus forum existing, but still no reaction from oneplus....
And before there will be asking someone. Yes i have tried a factory reset, a reflash of the rom etc.
Currently i have sent in the phone, what im asking for is if anyone of you are experiencing the same issue please comment below with the production date.
Mine says 2019.06.03
Thank you!
Which variant are you using 6/128 or 8/256 ??
Are you charging the phone when it happens? If so, are you using the official charger and cable?
Enviat des del meu GM1900 usant Tapatalk
nexuspur said:
Hello everybody,
Currently i have sent in the phone, what im asking for is if anyone of you are experiencing the same issue please comment below with the production date.
Mine says 2019.06.03
Click to expand...
Click to collapse
The productiondates for this issue vary, see the other thread at the OP forum: https://forums.oneplus.com/threads/oneplus-7-touch-issues.1070754/page-11#post-20733362
Not to deminish your efforts, but one of the guys over there sent it in and got it back with another OOS, 9.5.5, which showed even worse signs of ghost touches.
Please update us (and join the other thread too if you haven't already) and chip in with your experiences
how serious is this issue because i have this ordered should i cancel it?
If you plan on using a case that seals off the bottom metal part. You'll be fine
how do you know this have you done it?
Yup. Read the thread on OnePlus forum for more info and videos
asc366 said:
Yup. Read the thread on OnePlus forum for more info and videos
Click to expand...
Click to collapse
would this fix the issue: https://www.supcase.com/oneplus-7-unicorn-beetle-pro-shockproof-case
Yep, that works
asc366 said:
Yep, that works
Click to expand...
Click to collapse
to confirm you own this phone have done this case trick and it has worked for you
sorry im paraniod
As long as the bottom part is covered, you're safe.
Unfortunately, the ghost touches are still an issue to this date
asc366 said:
Unfortunately, the ghost touches are still an issue to this date
Click to expand...
Click to collapse
Do they appear when charging only?
Sent from my OnePlus7 using XDA Labs
They appear only when not charging, when touching the metal base part around the chargeport and enabling airplanemode fixes it. Disable NFC doesn't, disabling nightlight doesn't, nor disabling any of wifi, bluetooth, gps, 3-finger-screenshot, tap-to-wake or the videoenhancer.
Hi! It has only happened to me once... I was charging my OP7 with a non official charger. Throwing charger & cable to the trash bin solved the issue.
I apologise I haven't been of help
Sent from my OnePlus7 using XDA Labs

Fingerprint issues

Hello, does anyone have fingerprint issues? My XZ1 never missed a beat. This one hardly works. Wondering if it's software or hardware problem?
Thank you
same problem here. sometimes works well, sometimes not at all.
Hmm I wonder if the Xperia 1 users have the issue
Sent from my Sony J8210 using XDA Labs
zippy01 said:
Hmm I wonder if the Xperia 1 users have the issue
Sent from my Sony J8210 using XDA Labs
Click to expand...
Click to collapse
yup it does.
there is a loooooong thread about it at official forum.
https://talk.sonymobile.com/t5/Xperia-1/WHY-THE-FINGERPRINT-SCANNER-IS-SO-BAD/td-p/1378272
yyiimm said:
yup it does.
there is a loooooong thread about it at official forum.
https://talk.sonymobile.com/t5/Xperia-1/WHY-THE-FINGERPRINT-SCANNER-IS-SO-BAD/td-p/1378272
Click to expand...
Click to collapse
Thanks for the link I think it's solved now. Still not as good as the XZ1 scanner but I found that my thumb was slightly angled under normal circumstances so I added more prints and so far so good
Sent from my Sony J8210 using XDA Labs
As far as I can tell you have two unlock states. You can't use the power button to wake and then use the fingerprint sensor to unlock you can only use the fingerprint sensor to wake and unlock.
If you use the power button to wake then you have to use the pin method to unlock. This is what I've found.
I've found it's usually if the sensor gets dirty, which seems to be quite a lot. a quick clean usually gets it working straight away
zippy01 said:
Hello, does anyone have fingerprint issues? My XZ1 never missed a beat. This one hardly works. Wondering if it's software or hardware problem?
Thank you
Click to expand...
Click to collapse
I put my finger along the side of the phone while making my scans, for me it works almost every time now.
Previously I had my finger on a line away from the side using my thumb nail to nail direction now I use from top to middle which gives a better result
Sent from my [device_name] using XDA-Developers Legacy app
It's funny because mine is very good (9210 model) and I came from OnePlus 7t pro where I hated the in screen finger print reader
Must have been firmware dependent as mine is almost perfect now since upgrade to android 10. Anyone else have problems?
Sent from my Sony J8210 using XDA Labs
Try cleaning settings cache. Also system settings storage app cache.
mcvisster said:
Try cleaning settings cache. Also system settings storage app cache.
Click to expand...
Click to collapse
New to the device. This is great advice. Thanks
Sign the Petition
Product recall announcement for Xperia 1 and 5 due to faulty Finger Print sensor
www.change.org
Clear your hand and the sensors place on the phone. I have no problems with it.
The latest android 11 update appears to turn fingerprint registration and usage into a better experience....
I've had problems with previous updates either lost functionality all together or sporadic usage.
Its nore more accurate than I ever remember.
Having lived with this for almost 2 years it looks like a combo of hardware and software. IE the software driver doesn't work fast enough to recognise the fingerprint and will occasionally miss a beat. I re-program after updating firmware updates and depending on how big the update is/ Security based and find I have to wipe fingerprints and PIN/Password too, for the fingerprint sensor to be re-discovered and then use the pre-setup program app which I have to use slowly 2 seconds between detections otherwise the app fails to detect the sensor and stops working again so I have to reboot the phone to re-detect and start programming the next fingerprint.
This handset has a bad fingerprint driver/app for the latest Android me thinks.

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