I have the XT1955-4 (hardware version is PVT1 if that means anything to anyone) and live in the UK but I'm having trouble getting WiFi calling on EE. Both Motorola and EE have told me it should work, but I don't get any indicator that it's enabled and when I try to call a number I get an error telling me to connect to a wireless network, even though I am connected to one and have no issues with Internet connectivity.
I spoke to somebody from EE but he was completely stumped. His best guess was that it's because I'm in the process of transferring my number across via PAC but he admitted he was pretty much guessing.
Does anybody have any idea what's going on?
drguildo said:
I have the XT1955-4 (hardware version is PVT1 if that means anything to anyone) and live in the UK but I'm having trouble getting WiFi calling on EE. Both Motorola and EE have told me it should work, but I don't get any indicator that it's enabled and when I try to call a number I get an error telling me to connect to a wireless network, even though I am connected to one and have no issues with Internet connectivity.
I spoke to somebody from EE but he was completely stumped. His best guess was that it's because I'm in the process of transferring my number across via PAC but he admitted he was pretty much guessing.
Does anybody have any idea what's going on?
Click to expand...
Click to collapse
It is the wifi network issues than phone problem.
The TCP port 500/4500 got blocked on your WiFi network.
Sent from my LG-LS997 using Tapatalk
cgigate said:
It is the wifi network issues than phone problem.
The TCP port 500/4500 got blocked on your WiFi network.
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
I don't have any ports blocked.
drguildo said:
I don't have any ports blocked.
Click to expand...
Click to collapse
It does seem to be a router issue, though as I can use WiFi calling when connected to other routers.
drguildo said:
It does seem to be a router issue, though as I can use WiFi calling when connected to other routers.
Click to expand...
Click to collapse
It looks the router issue. (Port 500/4500 traffic traversal issue)
Check the router VPN settings allow VPN/ipsec.,
Or simple reboot the router to clear VPN connection to fix the problem
Sent from my moto g(7) supra using Tapatalk
cgigate said:
It looks the router issue. (Port 500/4500 traffic traversal issue)
Check the router VPN settings allow VPN/ipsec.,
Or simple reboot the router to clear VPN connection to fix the problem
Sent from my moto g(7) supra using Tapatalk
Click to expand...
Click to collapse
You're in the right ballpark. It turned out it was because IPsec was enabled in the application-level gateway settings of my Billion 8800NL R2. After disabling it and rebooting I now have WiFi calling.
Thanks for your help.
Related
I just got my Sensation today, unboxed it, but it won't do anything over the internet over wi-fi. I have connected it to my wi-fi router and it says it is connected with 4 bars of signal, but whenever I try to go to a webpage it brings up the Android fault screen saying "Webpage not available", it seems to do the same thing when connected through my pc (having said that, I am less sure my settings are correct for that to work).
I have moved from a Motorola Milestone, which works perfectly on the same network.
Does anyone have any ideas what I am doing wrong?
Cheers,
Dave
triviadave said:
I just got my Sensation today, unboxed it, but it won't do anything over the internet over wi-fi. I have connected it to my wi-fi router and it says it is connected with 4 bars of signal, but whenever I try to go to a webpage it brings up the Android fault screen saying "Webpage not available", it seems to do the same thing when connected through my pc (having said that, I am less sure my settings are correct for that to work).
I have moved from a Motorola Milestone, which works perfectly on the same network.
Does anyone have any ideas what I am doing wrong?
Cheers,
Dave
Click to expand...
Click to collapse
the only thing i can personally think is try making sure your router has all the latest drivers.....better yet...try to connect to a different wifi spot to eliminate phone or router. if, with a different known working router it doesn't work, then get worried.
I'm having similar problems. With my Vodafone sim everything works fine, but with my T-Mobile sim (which I want to use until my number is ported), I get 4 bars of HSDPA signal but no data connection and the wi-fi doesn't work.
bjones4 said:
I'm having similar problems. With my Vodafone sim everything works fine, but with my T-Mobile sim (which I want to use until my number is ported), I get 4 bars of HSDPA signal but no data connection and the wi-fi doesn't work.
Click to expand...
Click to collapse
Thanks, glad I'm not the only one. I've just tried it with my T-Mobile sim, and that has the same problems. Will probably try calling vodafone tomorrow or going in store, I hold out more hope of finding someone helpful online though. My experience of store staff is not 100% positive for technical stuff.
WiFi is good on mine although I don't get a 3g signal at all at home. T mobile sim doesn't connect to internet either but hopefully that should be because the internet settings should be changed for t mobile. I'm hoping that any issue we have can be sorted with a new radio.
agent.m said:
WiFi is good on mine although I don't get a 3g signal at all at home. T mobile sim doesn't connect to internet either but hopefully that should be because the internet settings should be changed for t mobile. I'm hoping that any issue we have can be sorted with a new radio.
Click to expand...
Click to collapse
You'll probably need to add new APN settings for t-mobile, as the Vodafone Sensation only has the vodafone APN.
lol that what i meant. but vodafone should have a better signal that t-mobile its struggling to keep 1 bar. hope this not one of those antenna bugs that my old tytn 2 had
I've not yet tried WiFi but my mobile data is now working fine on T-Mobile with the following APN settings;
Name: TMobile GPRS
APN: general.t-mobile.uk
Username: user
Password: pass
Enter that via the APN option in settings under wireless networks.
Sent from my HTC Sensation Z710e using XDA Premium App
It looks like it is a problem with my router / network. I have managed to get wireless working on a different wireless network, so I think I need to play with my router to see if I can get that to work.
Thanks for all the help guys.
I have my Linksys wrt54gs flashed with ddwrt and it allows me to put the routers wifi into various modes such as client mode and repeater.
Basically I want to have my router connect to my Nexus S (or Panache) wifi hotspot, thereby allowing the devices connected to my router by cable to access the internet.
I had this working for months, then one day the PC on my LAN reported it had no internet access and I haven't been able to get it working again reliably since. The router and phone hotspot will connect, but the phone never seems to want to issue the router an IP, so no internety goodness.
Now the phone not wanting to issue the router an IP problem was there from the beginning. I initially solved it by setting up a static wan ip, gateway, and DNS on the routers wan configuration page. This worked well for months, until suddenly it didn't.
Now I've fiddled with it quite a bit and can sometimes get it working on one phone or the other, but it's never really consistent. It might work now, but if I go out and come back l (or try to switch between phones) getting it to work again can be a real hassle.
Anyone have anything like this setup and working reliably? Enquiring minds want to know.
Sent from my Nexus S using XDA App
Nevermind, just bricked my router flashing a different firmware. Sweet.
Anyone wanna suggest a comperable replacement?
Sent from my Nexus S using XDA App
Haadkoe said:
Nevermind, just bricked my router flashing a different firmware. Sweet.
Anyone wanna suggest a comperable replacement?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
did you ever get this working?
I am using the stock ROM and currently roaming overseas right now and cannot connect to WiFi calling no matter how many networks I try to access. It attempts to connect and then goes from blue to red and says "REG09 "Missing911 Address..." TMO is useless in their effort to resolve this, my 911 address is in my profile, and the same problem is happening on my friend's TMO Galaxy SII.
Anyone have any solutions?
You need to register you physical address with Tmobile. This is required for 911 emergency response calling.
Then try flushing your cache and see if it resets.
My 911 address IS registered and always has been!
f10a said:
My 911 address IS registered and always has been!
Click to expand...
Click to collapse
You have correct sim card? The one come with phone will works. Or call customer care.
Sent from my HTC VLE_U using Tapatalk 2
Yes I have the correct sim card. WiFi calling was working at my house but as soon as I left town I get the 911 address error.
f10a said:
Yes I have the correct sim card. WiFi calling was working at my house but as soon as I left town I get the 911 address error.
Click to expand...
Click to collapse
Are you oversea? Chance are it won't work. Only in the states.
Sent from my HTC VLE_U using Tapatalk 2
f10a said:
I am using the stock ROM and currently roaming overseas right now and cannot connect to WiFi calling no matter how many networks I try to access. It attempts to connect and then goes from blue to red and says "REG09 "Missing911 Address..." TMO is useless in their effort to resolve this, my 911 address is in my profile, and the same problem is happening on my friend's TMO Galaxy SII.
Anyone have any solutions?
Click to expand...
Click to collapse
I get the same issue using the WiFi at work. I have the address set up and everything but I think it has something to do with the network settings and maybe a certain port being closed or some sort of network restrictions. I think I liked the old WiFi calling app better because it didn't have the requirements this integrated WiFi calling does and it worked on a lot more WiFi networks for me wish that fixed that.
Sent from my HTC VLE_U using xda premium
TMO advertises WiFi Calling to be used when roaming to avoid roaming charges, so doubt that is an issue. As for the network, I have tried many networks in several European countries to no avail - including friend's networks that have no potential port blocking like some hotels do for example.
I get connected (no internet access) from time to time when I automatically connect to my school's network. It connects automatically and works in some buildings and doesn't in others. Turning wifi off and on fixes the issue. However, it is annoying to keep doing this. I had this issue on EMUI 4.1 and 5.0 (through charles and dload) so I don't think it's the version of android. Is anyone else having the same issue? Could it be the school network's issue? Thanks.
Have you tried using a different internet browser?
DarkGuyver said:
Have you tried using a different internet browser?
Click to expand...
Click to collapse
Sorry for the late reply. It's the WiFi in general. Apps that require Internet don't connect either. I did a factory reset and that didn't fix anything.
I have similar problem. When I first got my phone it was on firmware B160 without any problem. I updated to Nougat using firmware finder and the problem started to surface. I rolled back to B160 using their rollback tool, which then got updated to B162. It's much more stable than Nougat but not as good as the original firmware that I was on. Each time I had done factory reset after the update to make sure I am not in some dirty state. (L04 variant)
I have similar problem sometimes on my honor 8, it shows up excellent internet connectivity but failed to lunch apps like facebook or youtube etc(says no internet connection) while other hand samsung A8 run just fine with same wifi network at same time. I have done factory reset but nothing miracle happen still same problem. Frustrating....
If it's been on both 4.1 and 5 its either a hardware issue or the school network is bad
jkccl9 said:
If it's been on both 4.1 and 5 its either a hardware issue or the school network is bad
Click to expand...
Click to collapse
WiFi worked fine in the school network with my previous phone so it's not that.
user_57439 said:
WiFi worked fine in the school network with my previous phone so it's not that.
Click to expand...
Click to collapse
if the wifi works fine when you connect it to different wifi's then its the school network not much you can do. ps you wrote you have the problem from 4.1 to 5 in your OP.....
jkccl9 said:
if the wifi works fine when you connect it to different wifi's then its the school network not much you can do. ps you wrote you have the problem from 4.1 to 5 in your OP.....
Click to expand...
Click to collapse
I mean the school network worked with my old moto phone. It doesn't work all the time with my honor 8. It connects but doesn't have internet access.
user_57439 said:
I mean the school network worked with my old moto phone. It doesn't work all the time with my honor 8. It connects but doesn't have internet access.
Click to expand...
Click to collapse
Yes but if it can't connect even when you update to emui 5 then it will be the network.
wifi connection without Internet sounds like a dns issue. Any wrong advanced settings?
msnxda said:
wifi connection without Internet sounds like a dns issue. Any wrong advanced settings?
Click to expand...
Click to collapse
I leave it as default. I have to sign in with my university credentials. It connects with Internet most the time except in certain buildings.
i have the same problem
i have the same problem :crying::crying::crying::crying::crying::crying:
user_57439 said:
I get connected (no internet access) from time to time when I automatically connect to my school's network. It connects automatically and works in some buildings and doesn't in others. Turning wifi off and on fixes the issue. However, it is annoying to keep doing this. I had this issue on EMUI 4.1 and 5.0 (through charles and dload) so I don't think it's the version of android. Is anyone else having the same issue? Could it be the school network's issue? Thanks.
Click to expand...
Click to collapse
I have the exact same issue with mine that I just got about a month ago. It is at my work, which is a college. It worked just fine on all of my old phones.
anna.e.morris said:
I have the exact same issue with mine that I just got about a month ago. It is at my work, which is a college. It worked just fine on all of my old phones.
Click to expand...
Click to collapse
You tried restarting both phone and router?
sniperlife:D said:
You tried restarting both phone and router?
Click to expand...
Click to collapse
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
anna.e.morris said:
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
Click to expand...
Click to collapse
Then the problem is with the router itself. On my experience, some routers will let you connect but will not give you an internet connection.
anna.e.morris said:
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
Click to expand...
Click to collapse
Definitely the issue is from the router
There was this point where my laptop can connect to the router but can't connect to the internet. After a few days it got fixed automagically.
Have you checked to see if your internet connection is active? If it isn't then you would need to contact your ISP for more assistance with this issue.
Hello there!
I have moto g7 power for about 5 months. After 2-3 months I realized that wifi disconnects sometimes, sometimes just reconnects without reason, loading videos on youtube are pain (and not only on youtube!). I was listening music on youtube and I see that wifi disconnected and didnt show any networks so I had to restart the phone.
Do you have any solutions to resolve this "global" problem with this mobile? Does the root + custom rom resolve the issue? Phone is really cool but this wifi is pain.
Thanks!
Ziuško said:
Hello there!
I have moto g7 power for about 5 months. After 2-3 months I realized that wifi disconnects sometimes, sometimes just reconnects without reason, loading videos on youtube are pain (and not only on youtube!). I was listening music on youtube and I see that wifi disconnected and didnt show any networks so I had to restart the phone.
Do you have any solutions to resolve this "global" problem with this mobile? Does the root + custom rom resolve the issue? Phone is really cool but this wifi is pain.
Thanks!
Click to expand...
Click to collapse
Most likely it is your rougher try to turn it off and back on and at least restart ur phone once a day or reconfuger or move roughter
Ziuško said:
Hello there!
I have moto g7 power for about 5 months. After 2-3 months I realized that wifi disconnects sometimes, sometimes just reconnects without reason, loading videos on youtube are pain (and not only on youtube!). I was listening music on youtube and I see that wifi disconnected and didnt show any networks so I had to restart the phone.
Do you have any solutions to resolve this "global" problem with this mobile? Does the root + custom rom resolve the issue? Phone is really cool but this wifi is pain.
Thanks!
Click to expand...
Click to collapse
Your 2.4ghz Wi-Fi gets interference, Change your AP Wi-Fi channel or use 5G Wi-Fi to resolve your problem.
Sent from my LG-LS997 using Tapatalk
cgigate said:
Your 2.4ghz Wi-Fi gets interference, Change your AP Wi-Fi channel or use 5G Wi-Fi to resolve your problem.
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
I tried almost everything I could but nothing worked. Lots of people have the same connectivity issues like me.
Ziuško said:
I tried almost everything I could but nothing worked. Lots of people have the same connectivity issues like me.
Click to expand...
Click to collapse
Strange could be ur roughter try resetting it to factory or I could be loosing signal to your roughter or ur internet pervider having problems that's affecting ur riughter
Ziuško said:
I tried almost everything I could but nothing worked. Lots of people have the same connectivity issues like me.
Click to expand...
Click to collapse
I have 5 moto G7 power phones don't have any Wi-Fi problem.
Certainly, it is your problem not others problem.
Sent from my moto g(7) supra using Tapatalk
cgigate said:
Your 2.4ghz Wi-Fi gets interference, Change your AP Wi-Fi channel or use 5G Wi-Fi to resolve your problem.
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
cgigate said:
I have 5 moto G7 power phones don't have any Wi-Fi problem.
Certainly, it is your problem not others problem.
Sent from my moto g(7) supra using Tapatalk
Click to expand...
Click to collapse
I would send external link to one post on Lenovo support about this problem but I can't because of low rank. There are many people with same problems like me. Simply said, I tried everything I found that could help but nothing worked. So seems like its time to go for reclaim. The issue can be in logic board too. Well I will see.
Ziuško said:
I would send external link to one post on Lenovo support about this problem but I can't because of low rank. There are many people with same problems like me. Simply said, I tried everything I found that could help but nothing worked. So seems like its time to go for reclaim. The issue can be in logic board too. Well I will see.
Click to expand...
Click to collapse
I knew what you were talking, it was actually a known Bluetooth inference 2.4Ghz Wi-Fi problem, that was two protocols conflicts. Some phone software enabled coexistence mode, some phone doesn't.
When you use 5G Wi-Fi, there wouldn't have any problem, or turn on enabled "coexistence mode" on your Wi-Fi router ( ddwrt or openwrt based router) if you have to use 2.4Ghz Wi-Fi.
Sent from my LG-LS997 using Tapatalk
cgigate said:
I knew what you were talking, it was actually a known Bluetooth inference 2.4Ghz Wi-Fi problem, that was two protocols conflicts. Some phone software enabled coexistence mode, some phone doesn't.
When you use 5G Wi-Fi, there wouldn't have any problem, or turn on enabled "coexistence mode" on your Wi-Fi router ( ddwrt or openwrt based router) if you have to use 2.4Ghz Wi-Fi.
Click to expand...
Click to collapse
I have no ishues at all in on 2.4 WiFi even blue touth on no problems
roadkill42 said:
I have no ishues at all in on 2.4 WiFi even blue Ruth on no ishue
Click to expand...
Click to collapse
That is good!
Sent from my LG-LS997 using Tapatalk
The interference comes from other routers running 2.4 using same channels. If your in a house, it shouldn't be a problem. In apartments, you might have to try different channels to avoid issues.
Sent from my moto g(7) power using Tapatalk
roadkill42 said:
I have no ishues at all in on 2.4 WiFi even blue Ruth on no ishue
Click to expand...
Click to collapse
English?
What is "blue Ruth" ? What is "ishue" ?
I have Roth IRA , if it has some connections or better signal!
LOL, stay safe!
Sent from my moto g(7) power using Tapatalk
cgigate said:
English?
What is "blue Ruth" ? What is "ishue" ?
I have Roth IRA , if it has some connections or better signal!
LOL, stay safe!
Click to expand...
Click to collapse
Cauled auto correct think about it lol I fixed it
cgigate said:
I knew what you were talking, it was actually a known Bluetooth inference 2.4Ghz Wi-Fi problem, that was two protocols conflicts. Some phone software enabled coexistence mode, some phone doesn't.
When you use 5G Wi-Fi, there wouldn't have any problem, or turn on enabled "coexistence mode" on your Wi-Fi router ( ddwrt or openwrt based router) if you have to use 2.4Ghz Wi-Fi.
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
This Moto G7 Power has only 2.4 ghz wifi. I dont think that it can connect to the 5ghz wifi.
Do you think that using custom ROM such as lineageOS would fix this issue?
Ziuško said:
This Moto G7 Power has only 2.4 ghz wifi. I dont think that it can connect to the 5ghz wifi.
Do you think that using custom ROM such as lineageOS would fix this issue?
Click to expand...
Click to collapse
I'm able to come to both I'm in us xt1955-5
Ziuško said:
This Moto G7 Power has only 2.4 ghz wifi. I dont think that it can connect to the 5ghz wifi.
Do you think that using custom ROM such as lineageOS would fix this issue?
Click to expand...
Click to collapse
You must have a bad Moto g7 power.
Mine one all has both 5Ghz and 2.4Ghz Wi-Fi
Sent from my moto g(7) power using Tapatalk
cgigate said:
You must have a bad Moto g7 power.
Mine one all has both 5Ghz and 2.4Ghz Wi-Fi
Sent from my moto g(7) power using Tapatalk
Click to expand...
Click to collapse
Sadly I'm from Europe so mine G7 power has only 2,4ghz. Look here: https://www.phonemore.com/specs/motorola/moto-g7-power/xt1955-4/
Im very dissapointed..
Ziuško said:
Sadly I'm from Europe so mine G7 power has only 2,4ghz. Look here: https://www.phonemore.com/specs/motorola/moto-g7-power/xt1955-4/
Im very dissapointed..
Click to expand...
Click to collapse
Yes, that is very disappointed without 5G Wi-Fi.
2.4Ghz wifi is just not much useable in high density area.
Or if you have access the Wi-Fi AP/router, change the 2.4Ghz Wi-Fi frequency away Wi-Fi channel 6 ( best to use channel 1 or 13 ) , enable "Bluetooth coexistence mode", to avoid interference
Sent from my moto g(7) power using Tapatalk