I get connected (no internet access) from time to time when I automatically connect to my school's network. It connects automatically and works in some buildings and doesn't in others. Turning wifi off and on fixes the issue. However, it is annoying to keep doing this. I had this issue on EMUI 4.1 and 5.0 (through charles and dload) so I don't think it's the version of android. Is anyone else having the same issue? Could it be the school network's issue? Thanks.
Have you tried using a different internet browser?
DarkGuyver said:
Have you tried using a different internet browser?
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Click to collapse
Sorry for the late reply. It's the WiFi in general. Apps that require Internet don't connect either. I did a factory reset and that didn't fix anything.
I have similar problem. When I first got my phone it was on firmware B160 without any problem. I updated to Nougat using firmware finder and the problem started to surface. I rolled back to B160 using their rollback tool, which then got updated to B162. It's much more stable than Nougat but not as good as the original firmware that I was on. Each time I had done factory reset after the update to make sure I am not in some dirty state. (L04 variant)
I have similar problem sometimes on my honor 8, it shows up excellent internet connectivity but failed to lunch apps like facebook or youtube etc(says no internet connection) while other hand samsung A8 run just fine with same wifi network at same time. I have done factory reset but nothing miracle happen still same problem. Frustrating....
If it's been on both 4.1 and 5 its either a hardware issue or the school network is bad
jkccl9 said:
If it's been on both 4.1 and 5 its either a hardware issue or the school network is bad
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WiFi worked fine in the school network with my previous phone so it's not that.
user_57439 said:
WiFi worked fine in the school network with my previous phone so it's not that.
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Click to collapse
if the wifi works fine when you connect it to different wifi's then its the school network not much you can do. ps you wrote you have the problem from 4.1 to 5 in your OP.....
jkccl9 said:
if the wifi works fine when you connect it to different wifi's then its the school network not much you can do. ps you wrote you have the problem from 4.1 to 5 in your OP.....
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I mean the school network worked with my old moto phone. It doesn't work all the time with my honor 8. It connects but doesn't have internet access.
user_57439 said:
I mean the school network worked with my old moto phone. It doesn't work all the time with my honor 8. It connects but doesn't have internet access.
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Yes but if it can't connect even when you update to emui 5 then it will be the network.
wifi connection without Internet sounds like a dns issue. Any wrong advanced settings?
msnxda said:
wifi connection without Internet sounds like a dns issue. Any wrong advanced settings?
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I leave it as default. I have to sign in with my university credentials. It connects with Internet most the time except in certain buildings.
i have the same problem
i have the same problem :crying::crying::crying::crying::crying::crying:
user_57439 said:
I get connected (no internet access) from time to time when I automatically connect to my school's network. It connects automatically and works in some buildings and doesn't in others. Turning wifi off and on fixes the issue. However, it is annoying to keep doing this. I had this issue on EMUI 4.1 and 5.0 (through charles and dload) so I don't think it's the version of android. Is anyone else having the same issue? Could it be the school network's issue? Thanks.
Click to expand...
Click to collapse
I have the exact same issue with mine that I just got about a month ago. It is at my work, which is a college. It worked just fine on all of my old phones.
anna.e.morris said:
I have the exact same issue with mine that I just got about a month ago. It is at my work, which is a college. It worked just fine on all of my old phones.
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You tried restarting both phone and router?
sniperlife:D said:
You tried restarting both phone and router?
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I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
anna.e.morris said:
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
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Click to collapse
Then the problem is with the router itself. On my experience, some routers will let you connect but will not give you an internet connection.
anna.e.morris said:
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
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Definitely the issue is from the router
There was this point where my laptop can connect to the router but can't connect to the internet. After a few days it got fixed automagically.
Have you checked to see if your internet connection is active? If it isn't then you would need to contact your ISP for more assistance with this issue.
Related
I'm experiencing a bug on my Nexus 5, when I first unboxed my device and setup this problem arise for the first time, problem is Nex 5 is connected to my home wifi network but no internet connection/data transmission !! at that time I tinkered a little bit like forget network and reconnected it then it was fixed, after that this problem rarely appear. Then comes the real problem yesterday I rooted my phone then it wont connect to internet same as before connection is accepted and have full strength signal but not connecting to internet, I've tried rebooting, forgetting and connecting, troubleshooted PC etc but nothing seems to fix the problem !! I double checked my network like I connected my tab with wifi and it's working perfectly fine.
Is this a common/known bug with Nexus 5 ? Or it's just me ? (h/w issue)
Any known fix other than I mentioned ?
Does rooting caused this problem appear more frequently ?
Any response will be highly appreciated.
Thank you
Try connecting to a different network, it may be a compatibility issue. Also try rebooting your router/wireless. If that doesn't work then try restoring factory image.
If none of those options fix it then there could be a problem with your Nexus 5's hardware
Fallon9111 said:
Try connecting to a different network, it may be a compatibility issue. Also try rebooting your router/wireless. If that doesn't work then try restoring factory image.
If none of those options fix it then there could be a problem with your Nexus 5's hardware
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Click to collapse
I'm now flashing factory images, if that doesn't work I'll do a replacement.
I have this issue too, with different WiFi routers.
(Full stock Nexus 5)
Out of intetrest what countries are you connecting in. When I had a Desire HD I had trouble connecting to Turkish routers. Different frequencies? Have you ever connected to your router with an actual connection?
Have yu tried disabling wifi optimzation?
Sent from my Nexus 5 using xda app-developers app
I did tried with each and every option toggled with but still no way.
Sometimes out of nothing it gets ok then goes bad again.
I'm from India and using Teracom router. Funny thing is my tab here working just fine with my home wifi network, I'll try with another wifi network tomorrow.
albertpaulp said:
I'm experiencing a bug on my Nexus 5, when I first unboxed my device and setup this problem arise for the first time, problem is Nex 5 is connected to my home wifi network but no internet connection/data transmission !! at that time I tinkered a little bit like forget network and reconnected it then it was fixed, after that this problem rarely appear. Then comes the real problem yesterday I rooted my phone then it wont connect to internet same as before connection is accepted and have full strength signal but not connecting to internet, I've tried rebooting, forgetting and connecting, troubleshooted PC etc but nothing seems to fix the problem !! I double checked my network like I connected my tab with wifi and it's working perfectly fine.
Is this a common/known bug with Nexus 5 ? Or it's just me ? (h/w issue)
Any known fix other than I mentioned ?
Does rooting caused this problem appear more frequently ?
Any response will be highly appreciated.
Thank you
Click to expand...
Click to collapse
5GHZ or 2.4?
Sent from my Nexus 7
PhilipTD said:
5GHZ or 2.4?
Sent from my Nexus 7
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Click to collapse
2.4 Ghz on my home router.
albertpaulp said:
2.4 Ghz on my home router.
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Click to collapse
Merely rooting the device would have no effect on the Wifi connection. Did you also install a custom rom or kernel?
Sent from my Nexus 7
PhilipTD said:
Merely rooting the device would have no effect on the Wifi connection. Did you also install a custom rom or kernel?
Sent from my Nexus 7
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Click to collapse
Nope I was on stock kernal/rom. It's just wifi problem is now more frequent.
albertpaulp said:
Nope I was on stock kernal/rom. It's just wifi problem is now more frequent.
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Yeah, so it's a wifi thing. Did you try changing the channel on the router? You can use inSSider to find the best one.
Sent from my Nexus 7
PhilipTD said:
Yeah, so it's a wifi thing. Did you try changing the channel on the router? You can use inSSider to find the best one.
Sent from my Nexus 7
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Click to collapse
Thanks a lot, I'm now working on that.
Two seconds earlier it was 4 bars
I forget it and rescan and sometimes the rescan doesn't even find it
I haven't been able to connect since my router restarted itself the other day
Anybody experienced similar/have a fix?
Kitsuii said:
Two seconds earlier it was 4 bars
I forget it and rescan and sometimes the rescan doesn't even find it
I haven't been able to connect since my router restarted itself the other day
Anybody experienced similar/have a fix?
Click to expand...
Click to collapse
Range?
Difference in elevation?
What router?
What firmware on the router?
Aerowinder said:
Range?
Difference in elevation?
What router?
What firmware on the router?
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90cm
none
virgin superhub (netgear) - not sure the specific make
no idea what firmware
Kitsuii said:
90cm
none
virgin superhub (netgear) - not sure the specific make
no idea what firmware
Click to expand...
Click to collapse
You need to test with another device. Because it's either the phone or the router. If other wifi devices are doing the same thing, replace the router.
Could someone please explain why my network is red? Anytime it is like this it won't let me on the network. Doesn't matter what network I'm on and is done this on both my Nexus 5's I've had. I thought that it was something to do with the fact that I rooted the first one but this one is completely stock.
Someone help please!
it turns orange(red) when you are not connected to google. you can try to put it in airplane mode then back.
-_- why God why?
It doesn't allow me to connect to anything!
automaddux said:
It doesn't allow me to connect to anything!
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Click to collapse
your whole data signal is probably no good at the moment, thats why googles servers cant be connected. have you tried setting it into airplane mode than back? how about have you tried rebooting?
Reboots and turning data of and on does not fix it.
simms22 said:
your whole data signal is probably no good at the moment, thats why googles servers cant be connected. have you tried setting it into airplane mode than back? how about have you tried rebooting?
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Click to collapse
Your mobile data will go red when you have a bad connection to the internet.
And the same goes for your WiFi.
I have a Telus WiFi router and it quite literally is the cheapest POS I have come across in all my networking experience (1 month XD). Whenever the router stopped responding/ stop transmitting an internet signal my bands would go red. I had to reset my router to get it to work, then I bought a new one.
So the question is, have you reset your router?
Easiest way: Pull the plug, wait 10 seconds and plug back in, wait up to one minute then reconnect to the WiFi network.
Spectrys said:
Your mobile data will go red when you have a bad connection to the internet.
And the same goes for your WiFi.
I have a Telus WiFi router and it quite literally is the cheapest POS I have come across in all my networking experience (1 month XD). Whenever the router stopped responding/ stop transmitting an internet signal my bands would go red. I had to reset my router to get it to work, then I bought a new one.
So the question is, have you reset your router?
Easiest way: Pull the plug, wait 10 seconds and plug back in, wait up to one minute then reconnect to the WiFi network.
Click to expand...
Click to collapse
I would say that could be the problem but it's not just my router, almost all wifi networks I connect to has the same effect. I'm at a loss. Maybe all the networks I connect to need to be reset but some (like my school network) I can't do that.
So you have had 2 N5 and both have given you the same problem? @automaddux
Spectrys said:
So you have had 2 N5 and both have given you the same problem? @automaddux
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Click to collapse
Yup.
Maybe it is the Wifi network but it's weird that it happens with every network I connect to. What I've noticed after looking carefully that when I go to the Google settings and sync my data it'll eventually connect.
I wish there was a permanent solution.
automaddux said:
I wish there was a permanent solution.
Click to expand...
Click to collapse
Have you tried factory reset?
automaddux said:
Yup.
Maybe it is the Wifi network but it's weird that it happens with every network I connect to. What I've noticed after looking carefully that when I go to the Google settings and sync my data it'll eventually connect.
Click to expand...
Click to collapse
The other thing to do is ask some friends/ co students if they have the same problem.
Chances of your 2 phones being Duds is far less likely than all the routers needing to be reset. XD
Routers should be restarted now and then.
I bought a nexus 5 to replace my galaxy s4 which died a couple of days ago.
My home router is a Netgear D6300 and everything (pc, tv and phones such as iphone, samsung and nokia can connect just fine).
My nexus 5 was delivered today and i spent the last 5 hours to get it working with my wifi but NOTHING worked (and, i'm not joking, i got to the point of almost throwing it out of the window).
I tried enabling SSID broadcasting, changing "security options", changing channels, disabling 5ghz network, i also enabled the guest network with no protection but nothing worked.
The only thing i noticed was the when using particular channels (5-6-7) the phone would say "connecting" for a few seconds but then it would go back to "saved,protected with wpa/wpa2".
I also changed some wifi settings on my phone (i disabled wifi optimization and i forced the phone to use the 2.4 ghz network only)
Sometimes it stays on "saved....." and doesn't even seem to try to connect.
After a while i tried creating an hotspot with an iphone 5s and my nexus connected in a second and everything was working.
So the problem should be in my router settings but i already tried everything (and besides everything else but the nexus works just fine).
I'm really desperate because i use this phone for work and i need to get this working asap.
I also managed to update to android 4.4.4 using my mobile network but i can't update to lolipop because it would use all my remaining 3g network data.
Btw i did some heavy modding on my galaxy s4 so i'm not a newbie to android.
I'm also willing to pay for support but to be honest i'm really disappointed that such and "acclaimed" phone has problems connecting to a wifi network that works with basically everything.
Sorry if I missed it in the post, but did you reboot the router.
rootSU said:
Sorry if I missed it in the post, but did you reboot the router.
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Click to collapse
Yes but it didn't help.
I've had 4 N5's in my possession over the past year or so, and not a single one had any issues connecting to any WiFi network, including Netgear routers. Your problem is either specific to your particular device or your router and not with the N5 in general. I assure you, the N5 deserves all the praise (and criticisms) that it has received.ave you tried a different router? I know you used it with your iPhone's hotspot but I mean an actual router? Also, have you tried resetting your router to defaults?
Are you using MAC filtering on the router?
_MetalHead_ said:
I've had 4 N5's in my possession over the past year or so, and not a single one had any issues connecting to any WiFi network, including Netgear routers. Your problem is either specific to your particular device or your router and not with the N5 in general. I assure you, the N5 deserves all the praise (and criticisms) that it has received.ave you tried a different router? I know you used it with your iPhone's hotspot but I mean an actual router? Also, have you tried resetting your router to defaults?
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Click to collapse
I just tried a dlink router on my home network and everything works!!!!!
But i want to understand why my D6300 doesn't work with the nexus (its configured the same way as the dlink).
Any suggestions???
In the meantime i'll reset the D6300.
stevemw said:
Are you using MAC filtering on the router?
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Click to collapse
Nope, i've disabled it.
And btw i read on some forums of people using my netgear with the nexus 5 and everything was working just fine.
riki66 said:
Nope, i've disabled it.
And btw i read on some forums of people using my netgear with the nexus 5 and everything was working just fine.
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Click to collapse
If your router is handing out DHCP addresses it may have run out of addresses if you have many wireless devices connecting infrequently. But I would thing a reboot would have cleared that up.
Updated today on customised UK. Having major issues with WiFi, it connects to router fine but drops out really often.
Anyone else having problems?
Hi,I was update to this.34 and WiFi works ok,but i had the always on location icon bug,many People too i seen,still waiting for a fix...
In on Open UK, 34 wifi is fine for me.. i did a factory reset after install though
It's strange, it only seems to be an issue on my home wifi, works fine on other networks. No one else is having problems. And it definitely started happening after I updated the firmware.
It gets stuck on the up arrow next to the wifi symbol and just stops working. I've tried changing channels in the router but no joy.
Anyone technical with any ideas? I'll try a factory reset as a last resort but just wondering if there's anything else I an do...
Cheers
I'm having the same problem. Updated 2 days ago and the WiFi keeps dropping.
si1233 said:
I'm having the same problem. Updated 2 days ago and the WiFi keeps dropping.
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Click to collapse
Who's your ISP? I'm with Virgin, got a Super Hub 2.
welshlad said:
Who's your ISP? I'm with Virgin, got a Super Hub 2.
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Click to collapse
I'm with plusnet, the problem is only with my home router. I tried changing the WiFi channels but no luck.
si1233 said:
I'm with plusnet, the problem is only with my home router. I tried changing the WiFi channels but no luck.
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Click to collapse
You are not the only one. I clear cashe of Google Play and now everything is OK. If that don't help try reseting settings of your phone. This is Google problem (it is still there on Android 8.1.0) so wait for fix either from Sony or Google.
It's definitely only an issue with this firmware for me. I've now reverted to the previous version, it was driving me mad!!
si1233 said:
I'm having the same problem. Updated 2 days ago and the WiFi keeps dropping.
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Click to collapse
Has the latest update fixed it for you?
Having the same problem since January/February update... So annoying...
SUPERSLEDZ said:
Having the same problem since January/February update... So annoying...
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Click to collapse
Is it just on your home network too?
I've found if I disable security on the network it works fine, though obviously not a good solution
Not only home network. It happens at work as well and most likely other ones...
I had a problem like this ages ago when I first got my xzp. I found it to be an issue with the newer versions of dual band routers that combine the 2/5ghz bands into one access point. By disabling this feature and connecting separately I solved the issue.
Home wifi has different ap names for 2/5ghz networks so that's not the issue.