Brand New Nexus 5 Doesn't Connect To Home Wi-Fi [URGENT] - Nexus 5 Q&A, Help & Troubleshooting

I bought a nexus 5 to replace my galaxy s4 which died a couple of days ago.
My home router is a Netgear D6300 and everything (pc, tv and phones such as iphone, samsung and nokia can connect just fine).
My nexus 5 was delivered today and i spent the last 5 hours to get it working with my wifi but NOTHING worked (and, i'm not joking, i got to the point of almost throwing it out of the window).
I tried enabling SSID broadcasting, changing "security options", changing channels, disabling 5ghz network, i also enabled the guest network with no protection but nothing worked.
The only thing i noticed was the when using particular channels (5-6-7) the phone would say "connecting" for a few seconds but then it would go back to "saved,protected with wpa/wpa2".
I also changed some wifi settings on my phone (i disabled wifi optimization and i forced the phone to use the 2.4 ghz network only)
Sometimes it stays on "saved....." and doesn't even seem to try to connect.
After a while i tried creating an hotspot with an iphone 5s and my nexus connected in a second and everything was working.
So the problem should be in my router settings but i already tried everything (and besides everything else but the nexus works just fine).
I'm really desperate because i use this phone for work and i need to get this working asap.
I also managed to update to android 4.4.4 using my mobile network but i can't update to lolipop because it would use all my remaining 3g network data.
Btw i did some heavy modding on my galaxy s4 so i'm not a newbie to android.
I'm also willing to pay for support but to be honest i'm really disappointed that such and "acclaimed" phone has problems connecting to a wifi network that works with basically everything.

Sorry if I missed it in the post, but did you reboot the router.

rootSU said:
Sorry if I missed it in the post, but did you reboot the router.
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Click to collapse
Yes but it didn't help.

I've had 4 N5's in my possession over the past year or so, and not a single one had any issues connecting to any WiFi network, including Netgear routers. Your problem is either specific to your particular device or your router and not with the N5 in general. I assure you, the N5 deserves all the praise (and criticisms) that it has received.ave you tried a different router? I know you used it with your iPhone's hotspot but I mean an actual router? Also, have you tried resetting your router to defaults?

Are you using MAC filtering on the router?

_MetalHead_ said:
I've had 4 N5's in my possession over the past year or so, and not a single one had any issues connecting to any WiFi network, including Netgear routers. Your problem is either specific to your particular device or your router and not with the N5 in general. I assure you, the N5 deserves all the praise (and criticisms) that it has received.ave you tried a different router? I know you used it with your iPhone's hotspot but I mean an actual router? Also, have you tried resetting your router to defaults?
Click to expand...
Click to collapse
I just tried a dlink router on my home network and everything works!!!!!
But i want to understand why my D6300 doesn't work with the nexus (its configured the same way as the dlink).
Any suggestions???
In the meantime i'll reset the D6300.

stevemw said:
Are you using MAC filtering on the router?
Click to expand...
Click to collapse
Nope, i've disabled it.
And btw i read on some forums of people using my netgear with the nexus 5 and everything was working just fine.

riki66 said:
Nope, i've disabled it.
And btw i read on some forums of people using my netgear with the nexus 5 and everything was working just fine.
Click to expand...
Click to collapse
If your router is handing out DHCP addresses it may have run out of addresses if you have many wireless devices connecting infrequently. But I would thing a reboot would have cleared that up.

Related

Connect phone wifi hotspot to Linksys wrt router - Issues

I have my Linksys wrt54gs flashed with ddwrt and it allows me to put the routers wifi into various modes such as client mode and repeater.
Basically I want to have my router connect to my Nexus S (or Panache) wifi hotspot, thereby allowing the devices connected to my router by cable to access the internet.
I had this working for months, then one day the PC on my LAN reported it had no internet access and I haven't been able to get it working again reliably since. The router and phone hotspot will connect, but the phone never seems to want to issue the router an IP, so no internety goodness.
Now the phone not wanting to issue the router an IP problem was there from the beginning. I initially solved it by setting up a static wan ip, gateway, and DNS on the routers wan configuration page. This worked well for months, until suddenly it didn't.
Now I've fiddled with it quite a bit and can sometimes get it working on one phone or the other, but it's never really consistent. It might work now, but if I go out and come back l (or try to switch between phones) getting it to work again can be a real hassle.
Anyone have anything like this setup and working reliably? Enquiring minds want to know.
Sent from my Nexus S using XDA App
Nevermind, just bricked my router flashing a different firmware. Sweet.
Anyone wanna suggest a comperable replacement?
Sent from my Nexus S using XDA App
Haadkoe said:
Nevermind, just bricked my router flashing a different firmware. Sweet.
Anyone wanna suggest a comperable replacement?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
did you ever get this working?

Home WiFi Issue

My phone keeps dropping wifi and then reconnecting on my home WiFi network... I have heard there has been issues and that the network has to be configured the proper way... Does anyone know the exact settings that it should be configured? Thanks for the help!!!
Sent from my SCH-I535 using xda app-developers app
I don't know of a specific configuration which solves all issues and Verizon told me that Samsung was planning a "second" update in October timeframe the addressed WiFi connection issues when I called in July about this.
That said, my WiFi connections have been far more solid since then for no apparent reason, so perhaps there was temporary interference at the time - I did adjust my router to use the (2.4GHz b/g/n) frequency up to 130Mbps for the channel (6) used by my Galaxy S III, instead of the (5GHz a/n) frequency that is configured for up to 300Mbps, but am not sure if that made a difference.
- ooofest
ooofest said:
I don't know of a specific configuration which solves all issues and Verizon told me that Samsung was planning a "second" update in October timeframe the addressed WiFi connection issues when I called in July about this.
That said, my WiFi connections have been far more solid since then for no apparent reason, so perhaps there was temporary interference at the time - I did adjust my router to use the (2.4GHz b/g/n) frequency up to 130Mbps for the channel (6) used by my Galaxy S III, instead of the (5GHz a/n) frequency that is configured for up to 300Mbps, but am not sure if that made a difference.
- ooofest
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Click to collapse
Thanks! Its weird because my wifi at work connects just fine but at home it goes in and out every 30 seconds to a minute...It must be the router configuration...im gonna try and mess with the settings when i get home
It's a problem with your home router or main modem. Verify that the ip on your router and modem match, if not sync them. That's the most common problem. Also, reset your main modem, have your provider ping and update it. This happens to me time to time, mainly with netgear products.
As mentioned above, use the 2x not the 5x band if you have a dual band router.
Also, some cable Internet connections can get fuzzy if they are using old co-ax wires in your house.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
annoyingduck said:
It's a problem with your home router or main modem. Verify that the ip on your router and modem match, if not sync them. That's the most common problem. Also, reset your main modem, have your provider ping and update it. This happens to me time to time, mainly with netgear products.
As mentioned above, use the 2x not the 5x band if you have a dual band router.
Also, some cable Internet connections can get fuzzy if they are using old co-ax wires in your house.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
Click to expand...
Click to collapse
I'll definitely try this when I get home... My laptop, ipad, and mac book connect perfectly so it must be the settings... I'll update everything and report back... Thanks guys!
Sent from my SCH-I535 using xda app-developers app
pschatz12 said:
My phone keeps dropping wifi and then reconnecting on my home WiFi network... I have heard there has been issues and that the network has to be configured the proper way... Does anyone know the exact settings that it should be configured? Thanks for the help!!!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
You know I was having the same issue. After owning the s3 for 5 days now, after the 3rd day I started to experience wifi issues. I would be connected to my wifi but no Internet connection af all. So I messed with the channels on my Netgear dual band router. I switched channels from 1 back to 6. Still nothing. Finally I reset my main modem(att) and also reset my router back to factory settings and still nothing. My wifi has been working fine with no hicups until I got the s3 and my wife has the rezound with no problems what so ever. Until yesterday, what I did notice was my whole Internet connection went down. Now I don't know if it's att or me. Well, it's back up right now but what I did do was call Verizon and they had me take out the sim card and reboot the phone while they did some things on there end. After they came back from hold I rebooted my phone and since then I have had not 1 wifi drop at all. They told me if I have anymore problems, that I go to the nearest Verizon store and get a new sim card. But I really don't know how that would help out at all since the wifi is built into the phone. Those techs are funny. But ever since that rebooted and removing the sim and also having Verizon do some things on there end. It's been perfect and no drops at all.
Ohh and also I did do the *#0011# wifi sleep mode trick to off. Didn't work for me also. But what was weird when I did that trick my phones screen wouldn't go to sleep. It would stay on until I hit the power button to make it go to sleep.
Sent from my Samsung Galaxy S3

Wifi bug - connects to network, but not internet

I'm experiencing a bug on my Nexus 5, when I first unboxed my device and setup this problem arise for the first time, problem is Nex 5 is connected to my home wifi network but no internet connection/data transmission !! at that time I tinkered a little bit like forget network and reconnected it then it was fixed, after that this problem rarely appear. Then comes the real problem yesterday I rooted my phone then it wont connect to internet same as before connection is accepted and have full strength signal but not connecting to internet, I've tried rebooting, forgetting and connecting, troubleshooted PC etc but nothing seems to fix the problem !! I double checked my network like I connected my tab with wifi and it's working perfectly fine.
Is this a common/known bug with Nexus 5 ? Or it's just me ? (h/w issue)
Any known fix other than I mentioned ?
Does rooting caused this problem appear more frequently ?
Any response will be highly appreciated.
Thank you
Try connecting to a different network, it may be a compatibility issue. Also try rebooting your router/wireless. If that doesn't work then try restoring factory image.
If none of those options fix it then there could be a problem with your Nexus 5's hardware
Fallon9111 said:
Try connecting to a different network, it may be a compatibility issue. Also try rebooting your router/wireless. If that doesn't work then try restoring factory image.
If none of those options fix it then there could be a problem with your Nexus 5's hardware
Click to expand...
Click to collapse
I'm now flashing factory images, if that doesn't work I'll do a replacement.
I have this issue too, with different WiFi routers.
(Full stock Nexus 5)
Out of intetrest what countries are you connecting in. When I had a Desire HD I had trouble connecting to Turkish routers. Different frequencies? Have you ever connected to your router with an actual connection?
Have yu tried disabling wifi optimzation?
Sent from my Nexus 5 using xda app-developers app
I did tried with each and every option toggled with but still no way.
Sometimes out of nothing it gets ok then goes bad again.
I'm from India and using Teracom router. Funny thing is my tab here working just fine with my home wifi network, I'll try with another wifi network tomorrow.
albertpaulp said:
I'm experiencing a bug on my Nexus 5, when I first unboxed my device and setup this problem arise for the first time, problem is Nex 5 is connected to my home wifi network but no internet connection/data transmission !! at that time I tinkered a little bit like forget network and reconnected it then it was fixed, after that this problem rarely appear. Then comes the real problem yesterday I rooted my phone then it wont connect to internet same as before connection is accepted and have full strength signal but not connecting to internet, I've tried rebooting, forgetting and connecting, troubleshooted PC etc but nothing seems to fix the problem !! I double checked my network like I connected my tab with wifi and it's working perfectly fine.
Is this a common/known bug with Nexus 5 ? Or it's just me ? (h/w issue)
Any known fix other than I mentioned ?
Does rooting caused this problem appear more frequently ?
Any response will be highly appreciated.
Thank you
Click to expand...
Click to collapse
5GHZ or 2.4?
Sent from my Nexus 7
PhilipTD said:
5GHZ or 2.4?
Sent from my Nexus 7
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Click to collapse
2.4 Ghz on my home router.
albertpaulp said:
2.4 Ghz on my home router.
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Click to collapse
Merely rooting the device would have no effect on the Wifi connection. Did you also install a custom rom or kernel?
Sent from my Nexus 7
PhilipTD said:
Merely rooting the device would have no effect on the Wifi connection. Did you also install a custom rom or kernel?
Sent from my Nexus 7
Click to expand...
Click to collapse
Nope I was on stock kernal/rom. It's just wifi problem is now more frequent.
albertpaulp said:
Nope I was on stock kernal/rom. It's just wifi problem is now more frequent.
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Click to collapse
Yeah, so it's a wifi thing. Did you try changing the channel on the router? You can use inSSider to find the best one.
Sent from my Nexus 7
PhilipTD said:
Yeah, so it's a wifi thing. Did you try changing the channel on the router? You can use inSSider to find the best one.
Sent from my Nexus 7
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Click to collapse
Thanks a lot, I'm now working on that.

Wifi connected, but no internet access

I get connected (no internet access) from time to time when I automatically connect to my school's network. It connects automatically and works in some buildings and doesn't in others. Turning wifi off and on fixes the issue. However, it is annoying to keep doing this. I had this issue on EMUI 4.1 and 5.0 (through charles and dload) so I don't think it's the version of android. Is anyone else having the same issue? Could it be the school network's issue? Thanks.
Have you tried using a different internet browser?
DarkGuyver said:
Have you tried using a different internet browser?
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Click to collapse
Sorry for the late reply. It's the WiFi in general. Apps that require Internet don't connect either. I did a factory reset and that didn't fix anything.
I have similar problem. When I first got my phone it was on firmware B160 without any problem. I updated to Nougat using firmware finder and the problem started to surface. I rolled back to B160 using their rollback tool, which then got updated to B162. It's much more stable than Nougat but not as good as the original firmware that I was on. Each time I had done factory reset after the update to make sure I am not in some dirty state. (L04 variant)
I have similar problem sometimes on my honor 8, it shows up excellent internet connectivity but failed to lunch apps like facebook or youtube etc(says no internet connection) while other hand samsung A8 run just fine with same wifi network at same time. I have done factory reset but nothing miracle happen still same problem. Frustrating....
If it's been on both 4.1 and 5 its either a hardware issue or the school network is bad
jkccl9 said:
If it's been on both 4.1 and 5 its either a hardware issue or the school network is bad
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Click to collapse
WiFi worked fine in the school network with my previous phone so it's not that.
user_57439 said:
WiFi worked fine in the school network with my previous phone so it's not that.
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Click to collapse
if the wifi works fine when you connect it to different wifi's then its the school network not much you can do. ps you wrote you have the problem from 4.1 to 5 in your OP.....
jkccl9 said:
if the wifi works fine when you connect it to different wifi's then its the school network not much you can do. ps you wrote you have the problem from 4.1 to 5 in your OP.....
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Click to collapse
I mean the school network worked with my old moto phone. It doesn't work all the time with my honor 8. It connects but doesn't have internet access.
user_57439 said:
I mean the school network worked with my old moto phone. It doesn't work all the time with my honor 8. It connects but doesn't have internet access.
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Click to collapse
Yes but if it can't connect even when you update to emui 5 then it will be the network.
wifi connection without Internet sounds like a dns issue. Any wrong advanced settings?
msnxda said:
wifi connection without Internet sounds like a dns issue. Any wrong advanced settings?
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Click to collapse
I leave it as default. I have to sign in with my university credentials. It connects with Internet most the time except in certain buildings.
i have the same problem
i have the same problem :crying::crying::crying::crying::crying::crying:
user_57439 said:
I get connected (no internet access) from time to time when I automatically connect to my school's network. It connects automatically and works in some buildings and doesn't in others. Turning wifi off and on fixes the issue. However, it is annoying to keep doing this. I had this issue on EMUI 4.1 and 5.0 (through charles and dload) so I don't think it's the version of android. Is anyone else having the same issue? Could it be the school network's issue? Thanks.
Click to expand...
Click to collapse
I have the exact same issue with mine that I just got about a month ago. It is at my work, which is a college. It worked just fine on all of my old phones.
anna.e.morris said:
I have the exact same issue with mine that I just got about a month ago. It is at my work, which is a college. It worked just fine on all of my old phones.
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Click to collapse
You tried restarting both phone and router?
sniperlife:D said:
You tried restarting both phone and router?
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Click to collapse
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
anna.e.morris said:
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
Click to expand...
Click to collapse
Then the problem is with the router itself. On my experience, some routers will let you connect but will not give you an internet connection.
anna.e.morris said:
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
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Click to collapse
Definitely the issue is from the router
There was this point where my laptop can connect to the router but can't connect to the internet. After a few days it got fixed automagically.
Have you checked to see if your internet connection is active? If it isn't then you would need to contact your ISP for more assistance with this issue.

WiFi 5 Ghz issues

I've noticed whenever I connect to a 5Ghz network, it's complete garbage. At my house, when I connect to 2.4 Ghz I get a consistent speed of around 75mbps, when I switch to 5 Ghz, I can't get more than 20 consistent. Sometimes it works super quick for a second, and then anything I try to do, web surfing, videos, downloading apps etc.... just suddenly stop as if I have no connection and never start again.
No issues here with 5ghz - can only suggest resetting router and phone, otherwise perhaps you have a faulty handset.
Also no problems here. I find the range off the antennas great.
Did several speedtests and no drop outs.
Just got mine and AC 5ghz works great. Getting 235/23 mbs on my home internet.
I have the same issue. Inconsistent connection and slow speeds on 5ghz, only way to fix is a router restart, but then if i turn off WiFi and re-enable, the problem returns. Possible IP issue?
When I received the phone 2.4ghz was fine (110/110) but 5ghz was not (550/3).
I had to go to setting > WiFi > Advanced (in the "..." menu near the gear on the upper right corner) and uncheck Wi-Fi optimization.
Then I got 550/250mbps
Not sure if it's relevant to your problem, but you could try that.
Good point. Seem to remember something similar on the 10 too. Thanks!
You're welcome Hope it will solve your issue.
Unfortunately, that didn't work. Got a replacement handset yesterday, just to be sure that it wasn't the phone, same problem happens?!
I use a Linksys router, if the op is still on the thread, what about you? Have no issues on other 5ghz networks. Well, the other 2 that I've connected to.
andybg40 said:
Unfortunately, that didn't work. Got a replacement handset yesterday, just to be sure that it wasn't the phone, same problem happens?!
I use a Linksys router, if the op is still on the thread, what about you? Have no issues on other 5ghz networks. Well, the other 2 that I've connected to.
Click to expand...
Click to collapse
I think I remember a bug with some Android phones on 5Ghz if IPv6 broadcasting was enabled in the router. Are you using this? Tried disabling it?
wnp_79 said:
I think I remember a bug with some Android phones on 5Ghz if IPv6 broadcasting was enabled in the router. Are you using this? Tried disabling it?
Click to expand...
Click to collapse
Thanks, i'll give that a try. I've never had this issue with any other phone, it's very odd and actually frustrating. While I can fix it at home, I wont be able to modify router settings when out and about, so if I struggle to get WiFi on the move, i'll be paying a fortune for data, which may force me to return the phone.
Just tested mine with Virgin Media router and WiFi optimisation turned on. Maxed out at 220Mbps
andybg40 said:
Unfortunately, that didn't work. Got a replacement handset yesterday, just to be sure that it wasn't the phone, same problem happens?!
I use a Linksys router, if the op is still on the thread, what about you? Have no issues on other 5ghz networks. Well, the other 2 that I've connected to.
Click to expand...
Click to collapse
I'm noticing issues on a Linksys router as well. My wife's old M8 had an issue that would go away when Bluetooth was turned off.
I messed with settings tonight and it seems more stable. I just made 2.4 and 5 on SSID, and changed all band settings to Auto.
*Shrugs
Sent from my HTC U11 using XDA-Developers Legacy app
If its happening on other connected devices on your wireless network either 2.4 or 5Ghz try changing Router channels.
I've seen this happen on 2.4Ghz. Turns out since I lived in a pretty Wifi congested area the channel my router kept picking as "The best" was actually 6 and all the routers default to that channel. Literally that frequency was so bugged down my internet went from hitting 60-80Mbps down to Kbps. Wifi Analyzer showed all 12 channels were pretty full. I switched to 5Ghz only and immediately saw a difference, but the few channels I do have on my router are getting congested nowadays too.
Nowadays whenever my phones Wifi speeds hit the floor I do speedtest on other wifi devices and Ethernet speeds. If theres a significant difference I quickly use Wifi Analyzer to see if its time to switch channels.
when i got my htc u11 unlocked i had problems with the wifi not connecting at all or if it did it would disconnect. i found that there was a software update so i downloaded it on my mobile data. once installed everything started working correctly. mine will connect at 866mhz to my dlink-879 ACN router
The ivp6 thing or whatever is what I did when I got the m9, it wouldn't connect to my wifi at first and it was 5ghz
Sildran said:
When I received the phone 2.4ghz was fine (110/110) but 5ghz was not (550/3).
I had to go to setting > WiFi > Advanced (in the "..." menu near the gear on the upper right corner) and uncheck Wi-Fi optimization.
Then I got 550/250mbps
Not sure if it's relevant to your problem, but you could try that.
Click to expand...
Click to collapse
I forgot about that option. Had issues with my 10 when it came out a d that fixed it, so far it's working on my 11.
Still having issues with this. Tried above suggestions, not specified a channel, currently set to auto. My M9 and 10 have no issues holding a fast connection. Getting a bored of it now, as trying to stream Le Mans and it constantly cuts signal.
andybg40 said:
Still having issues with this. Tried above suggestions, not specified a channel, currently set to auto. My M9 and 10 have no issues holding a fast connection. Getting a bored of it now, as trying to stream Le Mans and it constantly cuts signal.
Click to expand...
Click to collapse
Yea my problems still exist as well. Were you the one with a Linksys router?
Sent from my HTC U11 using XDA-Developers Legacy app
riggsandroid said:
Yea my problems still exist as well. Were you the one with a Linksys router?
Sent from my HTC U11 using XDA-Developers Legacy app
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Click to collapse
Yep, using Linksys.

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