Started two days ago and booted me right out of Google Play. I didn't worry because I thought this is a WiFi error or google service might be affected.
After a couple of hours I started searching for a solution. There is no connection error, two wifi networks working.
First was to clear the cache on Google apps and services. I did that, reboot and nothing happened.
Second one was to remove the account and to add it back. I removed it, cleared cache, reboot. I was silly to test this, and now the phone is without any account - cannot add it back. cannot backup or restore.
Third one was speaking about some Google apps beeing disabled - I was encouraged that yes, indeed some Google app was disabled (Google Play Music). So I enabled it, I cleared cache, reboot and still nothing.
There was some old ideas that second-factor authentication might prevent connecting - I tested anyway, this is not the case here. Not connecting.
Any other idea or test? I am thinking of Factory reset.
Related
Hi guys,
I've searched for this problem all over, but can't find anything about it.
I have had this problem for some time now, and occurs again and again.
Gmail, Drive and sometimes calendar get stuck while syncing on my device. Doesn't matter if I'm on data or WiFi. With Google Drive it often happens after I've updated a Google Sheet. Even though I don't exit the document before it says that it is saved, it somehow keeps on syncing in the background. I just found out when I got home from work after a 20 min drive, and when I went into settings and Google, the wheel next to Drive was spinning. The phone had been awake all the way home. The only way to stop it temporarily is by disabling and enabling sync for that specific app or generally.
I have absolutely no clue, what could cause these situations. I have tried clearing data and cache for those apps, but it hasn't helped.
Anyone had this happen as well?
Cheers
cawith said:
Hi guys,
I've searched for this problem all over, but can't find anything about it.
I have had this problem for some time now, and occurs again and again.
Gmail, Drive and sometimes calendar get stuck while syncing on my device. Doesn't matter if I'm on data or WiFi. With Google Drive it often happens after I've updated a Google Sheet. Even though I don't exit the document before it says that it is saved, it somehow keeps on syncing in the background. I just found out when I got home from work after a 20 min drive, and when I went into settings and Google, the wheel next to Drive was spinning. The phone had been awake all the way home. The only way to stop it temporarily is by disabling and enabling sync for that specific app or generally.
I have absolutely no clue, what could cause these situations. I have tried clearing data and cache for those apps, but it hasn't helped.
Anyone had this happen as well?
Cheers
Click to expand...
Click to collapse
Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?
bestmvno.com said:
Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?
Click to expand...
Click to collapse
Haven't tried removing the google account, but tried the other things you suggested.
Yesterday I also cleared dalvik cache. Will see if that makes any difference before removing the google account.
I don't think that my phone has dropped the data connection at any time, at least it doesn't look like it. Why would that have an impact? Wouldn't it just continue syncing when the connection was reestablished?
cawith said:
Haven't tried removing the google account, but tried the other things you suggested.
Yesterday I also cleared dalvik cache. Will see if that makes any difference before removing the google account.
I don't think that my phone has dropped the data connection at any time, at least it doesn't look like it. Why would that have an impact? Wouldn't it just continue syncing when the connection was reestablished?
Click to expand...
Click to collapse
If you do drop data connection I BELIEVE the offending apps will keep trying to reconnect and resync thus holding wakelocks. You can check and see if you dropped data by looking at the battery stats built into the os. Where it says mobile network data, if you see red, it means you lost signal. I doubt this is your problem, but it is something that can sometimes cause a problem. I'm willing to bet clearing data for the offending apps AND removing your google account, restarting and adding back will fix the problem. Quite sometime ago, back in the gingerbread days, I used to have a similar problem. With gmail, sometimes I would try and send a message, and it would just get "stuck" and never send and drain the battery, where in hours it would go from full charge to 0. This is why I believe you may have some bad files and they just won't sync on the phone and or they are creating a conflict somehow with what's on google's servers
bestmvno.com said:
If you do drop data connection I BELIEVE the offending apps will keep trying to reconnect and resync thus holding wakelocks. You can check and see if you dropped data by looking at the battery stats built into the os. Where it says mobile network data, if you see red, it means you lost signal. I doubt this is your problem, but it is something that can sometimes cause a problem. I'm willing to bet clearing data for the offending apps AND removing your google account, restarting and adding back will fix the problem. Quite sometime ago, back in the gingerbread days, I used to have a similar problem. With gmail, sometimes I would try and send a message, and it would just get "stuck" and never send and drain the battery, where in hours it would go from full charge to 0. This is why I believe you may have some bad files and they just won't sync on the phone and or they are creating a conflict somehow with what's on google's servers
Click to expand...
Click to collapse
In that case, I'm sure that my connection wasn't dropped. Well at least not for more than a second, because the last time the wake lock occurred, I was actively using my phone to browse the web after the wake lock started but before I realized it was there...
I will let you know, if this keeps it from happening :fingers-crossed:
bestmvno.com said:
Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?
Click to expand...
Click to collapse
Clearing dalvik cache didn't help. Gmail just tried syncing for almost 2 hours with no success.
How will removing the Google account and clearing data for Google Play Services and Google System Frameworks influence my phone? Will it reset my home screen or do anything else?
cawith said:
Clearing dalvik cache didn't help. Gmail just tried syncing for almost 2 hours with no success.
How will removing the Google account and clearing data for Google Play Services and Google System Frameworks influence my phone? Will it reset my home screen or do anything else?
Click to expand...
Click to collapse
Also clear data for gmail and all the google apps you are having issue with.
Google play services and Google system frameworks also contain some information about your account, and you want to completely wipe any remnants of your account from your system, so that's why I say remove your google account and also delete data for these apps. Your homescreen, widgets etc will not be touched. Your apps will all still be there.
bestmvno.com said:
Also clear data for gmail and all the google apps you are having issue with.
Google play services and Google system frameworks also contain some information about your account, and you want to completely wipe any remnants of your account from your system, so that's why I say remove your google account and also delete data for these apps. Your homescreen, widgets etc will not be touched. Your apps will all still be there.
Click to expand...
Click to collapse
Okay, thanks. I hope it works :good:
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
vaindil said:
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
Click to expand...
Click to collapse
Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
Primokorn said:
Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
Click to expand...
Click to collapse
I've now tried all of these steps--cleared data/cache for Store, Services, framework, Youtube, uninstalled/reinstalled YouTube, still didn't work. Removed Gmail account, rebooted, re-added Gmail account, still nothing.
I don't know if this is related, but as of several days ago (after this original problem started) my Google account no longer auto-syncs anything. I have to manually sync everything from the Accounts section of Settings. I use the Gmail app; very frustrating to not get updates.
If the problem persists whenever 5.1.1 gets pushed out I'm planning to do a 100% clean reset of the phone, but I'd like to avoid that if possible.
So yesterday my snapchat stopped working, one thing led to another and i performed a factory reset on my rooted phone. Now i can't even use google play store, when i open it, its just a blank screen. My accounts are not syncing. I installed freedom, as well as lucky patcher. I messed around with the hosts file but i recovered the original one using lucky patcher, after adding the hash in the second line made no difference.
I am desperate to make snapchat work and need my play store back. I have tried EVERY method listed online, the cache clearing force stopping, reinstalling.
I can't even use the google search bar. I can use chrome for google though. And my Gmail is refreshing normally on my phone.
I am very certain that if i dont find a fix i'll be hurling the phone away and breaking it in frustration.
What do i do? I don't think another factory reset will help me here.
EDIT: Sometimes it gets synced, but it still doesn't lead to my google play store working. It is always a blank screen, so is the case for the google search bar. I can't log in snapchat because the server isn't responding/reachable.
Hello, it's my first post here so be lenient if you might.
My Idol 3 5.5 came back from repair (power button not working) and they replaced motherboard in order to fix it.
Everything seemed fine until I got home, connected to WiFi and tried to use Google Play. I downloaded all updates pending and tried to use WhatsApp. It said my time and date are wrong, I tried to change it few times, nothing helped. I uninstalled WhatsApp and Messenger (since it didn't work too) and tried to reinstall them. Suddenly notification about Google Play Services update popped out so as it said I did. After the update I've been greeted with whole bunch of similar notifications informing me that none of my apps will work and I have to update Google Play Services. That's a shame I already did... Tried cleaning cache and uninstalling updates etc. Nothing helped, still unable to use apps. After a while It has shown that it can't sync with my Google account, then informed me that I need to connect to the internet in order to use Google Play (I obviously was on my WiFi and internet connection was available, switched to mobile data and same occured). I performed factory reset, the phone didn't boot fo 10 minutes showing Alcatel animation so I turned it off. I opened service menu (power + vol up) and performed wipe from there, rebooted, phone started, configured it and same thing happened - no Google Play for me. I did it one more time, carefully logging in Google Account, not rushing anything in order not to screw up. Still nothing. At this moment I'm really frustrated since I can't use my phone and I'd really not want to send it to repair one more time since it lasts 2 weeks to get it back. Any ideas on how to fix it? Web browser worked fine, sms worked, phone calls were fine. Any ideas?
Idol 3 5.5
6045Y
Android 5.0.2
compilation LRX22G
Lucas
Maybe give Mobile Upgrade Q a try? It will flash the latest firmware available for your device and will probably fix any software-related problem
Factory reset and then turn on automatical time syncing. Wish you good luck.
Sent from my unknown using Tapatalk
factory reset...install google play services update and also google framwork updates..then reboot.
if this dont help go to the google play app and clear chache, then reboot.
if this also dont help go to recovery and wipe chache, thne reboot.
Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the samera dialog when I pressed the "Clear All" button, but it woul;dn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
ChrisinPerth said:
Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the camera dialog when I pressed the "Clear All" button, but it wouldn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
Click to expand...
Click to collapse
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
ChrisinPerth said:
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
Click to expand...
Click to collapse
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
hammered58 said:
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
Click to expand...
Click to collapse
Thanks bud...while I am capable of going the DIT route, I'm time poor and have already burned a number of hours just getting to the point where I can now at least log in to my Google accounts to re-install apps and such. I will need a camera going forward, but will likely take the easy route that most camera makers prefer and buy a new one...I appreciate you taking your time to reply. Thanks!!