(6045Y) Idol 3 - Google Play Services problem - Onetouch Idol 3 Q&A, Help & Troubleshooting

Hello, it's my first post here so be lenient if you might.
My Idol 3 5.5 came back from repair (power button not working) and they replaced motherboard in order to fix it.
Everything seemed fine until I got home, connected to WiFi and tried to use Google Play. I downloaded all updates pending and tried to use WhatsApp. It said my time and date are wrong, I tried to change it few times, nothing helped. I uninstalled WhatsApp and Messenger (since it didn't work too) and tried to reinstall them. Suddenly notification about Google Play Services update popped out so as it said I did. After the update I've been greeted with whole bunch of similar notifications informing me that none of my apps will work and I have to update Google Play Services. That's a shame I already did... Tried cleaning cache and uninstalling updates etc. Nothing helped, still unable to use apps. After a while It has shown that it can't sync with my Google account, then informed me that I need to connect to the internet in order to use Google Play (I obviously was on my WiFi and internet connection was available, switched to mobile data and same occured). I performed factory reset, the phone didn't boot fo 10 minutes showing Alcatel animation so I turned it off. I opened service menu (power + vol up) and performed wipe from there, rebooted, phone started, configured it and same thing happened - no Google Play for me. I did it one more time, carefully logging in Google Account, not rushing anything in order not to screw up. Still nothing. At this moment I'm really frustrated since I can't use my phone and I'd really not want to send it to repair one more time since it lasts 2 weeks to get it back. Any ideas on how to fix it? Web browser worked fine, sms worked, phone calls were fine. Any ideas?
Idol 3 5.5
6045Y
Android 5.0.2
compilation LRX22G
Lucas

Maybe give Mobile Upgrade Q a try? It will flash the latest firmware available for your device and will probably fix any software-related problem

Factory reset and then turn on automatical time syncing. Wish you good luck.
Sent from my unknown using Tapatalk

factory reset...install google play services update and also google framwork updates..then reboot.
if this dont help go to the google play app and clear chache, then reboot.
if this also dont help go to recovery and wipe chache, thne reboot.

Related

Unable to fix "Google play services has stopped"

Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
jusumgeezer said:
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
Click to expand...
Click to collapse
Try deleting hosts file from system/etc and fixing it with ad away after that.
Sent from my HUAWEI P6-U06 using XDA mobile app
thanks for the reply. just had a look at that file. Need root to delete though, maybe thats something to look at next..
Hey,
Did you manage to get this fixed? I've got the same versions as you and I'm having the same issue, its gradually getting worse. Message has gone from being occasional to once every few seconds. It's driving me nuts. :silly:
I've tried the normal tips suggested for other phones (wipe cache, un-install updates, shout at it).
Currently looking at one of the update files from needrom incase its an issue with 4.4.2. Failing that will try rooting and failing that i guess its a factory reset and fingers crossed unless anyone has a brain wave.
I assumed it was Play Services itself, which you can't delete to roll back (and test) but it seems to be an app, which I'd uninstall if I knew which one.
I saw someone else with a 6+ at an event recently who had the exact same version of Google Play services and he's not had the problem once. I get it all the time.
Honor is aware of it, although it's been a few weeks now.
I just went thru same problem, different device, but i went thru two hours of hell, until i finally figured it out..... Similarly i went thru same problem last week on my rooted Lenovo ideapad... And today i couldn't remember what the f¥¢k i did to fix it! Finally, with the error "unfortunately the process gapps has stopped" every two seconds and constant notification about Google play service needing update.... But damn device freezing cause button needs hit ok.... Finally i went and managed to between error message ; get into settings - application mgr - all - Google play services.... Clear cache data manage data force stop.... Them Playstore wipe cache +data, uninstall update....
Then back to main settings page, accounts - Google - uninstall all accts. Reboot....
Then i tried (soon as booted) to go play but it was stuck on weird error - no service (?? Was on wifi - wtf??) so Google search and said i need update and that took me to Google account set up... Reinstall account and you get the Google accept play messages and backup /restore checkbox.... After that all was good to go.... Yeehaw!! * Yipee!!!
Sure that there is probably a beer way to do it but i was cussing up a storm and ready to smash it into the wall! Thankfully i was patient and figured out a solution
I had the same problem twice, and i solve it by :
Uninstall the update of play service in app manager. (Clear cache mayby)
Reboot.
Let playstore reinstall the update.
That's all.
No need to delete Google acount.
Sent from my H60-L02 using XDA Free mobile app
I experienced same issue on my Honor 6 plus and it drove me mad. 100 times per day the same message popped up in different situations but I could not see any correlation between the appearance of the message and any specific activity on the phone. I only noticed that the message appeared more often when I used any map application like Google Maps or Nokia Here. I tried to fix it with all above mentioned solutions, deactivated most of the Play apps, cleared the app cash of play services and all GApps, cleared the system cash from stock recovery and nothing helped for more than 10 min. Finally I deactivated Google Now (via Google Settings) and suddenly the popping up of this message stopped. No single error message re-appeared since that (48 hours ago). So in my case the issue seems to be solved for now and finally I'm fully happy with the phone.
Sent from my PE-TL10 (unrooted) using XDA Free mobile app
I am also getting this error since I got lollipop update on my honor 4 x and now on Android 6 on same devices.

Nexus 5 Clean Marshmallow install, Now on Tap not working

I installed the official Android 6.0 factory image on my nexus 5 yesterday, letting it erase my phone (because I was having the issue where my phone only showed 12.55gb of space instead of ~26gb), and I can't get now on tap to work. I live in the US, and so my phone is using the English language. Whenever I tap and hold the home button, the little popup that introduces now on tap pops up at the bottom of the screen, but when I click on the get started button, it just closes the popup, and pretends I clicked the not now button. I've even tried going to the google now settings, and manually enabling now on tap, however, the toggle switch just instantly turns back off after I tap on it. This was one of the main reasons I wanted to upgrade to 6.0. Has this happened to anyone else? Does anyone know how to fix it? I would like to avoid wiping the phone and re flashing the image if at all possible. (I can do it if all else fails, I'm just too lazy to have to reinstall all my apps, and get the phone all setup how I like it again)
Perhaps try wiping cache and dalvik cache, as well as fully uninstalling and reinstalling the latest version of Google now.
just tried wiping the cache and reinstalling Google now. Didn't do anything. You think it would do anything if I redownloaded the factory image from google (maybe mine has borked bits), and manually flash everything but the user data part?
If you're willing, it's definitely worth a shot.
I checked the md5 on the archive I downloaded from google, and it matched, so I just manually reflashed the cache and system images... and it did nothing. I guess I may have to see if google releases an update or something that fixes it. I'm also in the process of saving up for the nexus 6p, but that'll take a while, which is why I wanted to get it working on my nexus 5 first.
Yeah so it definitely seems like an issue on their end, we just went through all the basic troubleshooting steps.
May have just found out the issue. Google hates Google apps users. Is there a way to use my regular gmail account for google now, and then use my google apps account for everything else? (email, contacts, play store, etc.)
I'm honestly not sure. You can try adding both accounts and playing around with their settings, for example i know that you can choose the account you want to use in the play store but I'm not sure about other apps like Google now, since I've never had to do this personally.
I figured it out. You can select which account you want to use for each app on your phone. So I just told my phone not to sync anything on my gmail account, and then selected it in the google now app. I hate how Google does this. First it was google+, then inbox (which I tried out, and didn't really like), now its google now on tap. So glad I am using the no longer available free version of google apps. I would never purchase google apps business, since Google has no respect for their apps account users. I hope they will eventually fix this issue, and allow now on tap to be used by gapps users.
Glad you figured it out man.

Couldn't sign in - there was a problem communicating with Google servers

Started two days ago and booted me right out of Google Play. I didn't worry because I thought this is a WiFi error or google service might be affected.
After a couple of hours I started searching for a solution. There is no connection error, two wifi networks working.
First was to clear the cache on Google apps and services. I did that, reboot and nothing happened.
Second one was to remove the account and to add it back. I removed it, cleared cache, reboot. I was silly to test this, and now the phone is without any account - cannot add it back. cannot backup or restore.
Third one was speaking about some Google apps beeing disabled - I was encouraged that yes, indeed some Google app was disabled (Google Play Music). So I enabled it, I cleared cache, reboot and still nothing.
There was some old ideas that second-factor authentication might prevent connecting - I tested anyway, this is not the case here. Not connecting.
Any other idea or test? I am thinking of Factory reset.

HTC U11 Google accounts crash on log in

Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the samera dialog when I pressed the "Clear All" button, but it woul;dn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
ChrisinPerth said:
Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the camera dialog when I pressed the "Clear All" button, but it wouldn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
Click to expand...
Click to collapse
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
ChrisinPerth said:
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
Click to expand...
Click to collapse
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
hammered58 said:
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
Click to expand...
Click to collapse
Thanks bud...while I am capable of going the DIT route, I'm time poor and have already burned a number of hours just getting to the point where I can now at least log in to my Google accounts to re-install apps and such. I will need a camera going forward, but will likely take the easy route that most camera makers prefer and buy a new one...I appreciate you taking your time to reply. Thanks!!

Question P7Pro loosing Features after some time?

Sup folks,
so something very annoying is happening on my Pixel 7 Pro.
I first noticed it yesterday when i couldnt get any ,,Press Yes to Sign in,, Prompts on my Pixel 7 anymore.
I then reinstalled the whole phone and everything worked as before.
To explain ,,working as before,,:
- Google One Backup has its grpahical backup with the Loading bar etc
- I can get Sign In Prompts
So this worked up until about 4-2 Hours ago.
I reset cache and Data on Google, Playstore and Google Play Services with Airplane Mode and restarted my Device because i had them on the Zygisk List.
Now its the same as before. I cant get any SignIns and my Google One wont backup and or will just show its bareones UI when pressing backup and even refusing to backup at all.
Oh yeah and going into Settings and Google then pressing on Devices to get the Devicelist just unlimited Loads me.
Im also not able to link my Chromebook at all.
EDIT:
I wanna metion that it now after like waiting some time, did a full backup.
It also showed me the prompt of signin but said it was ,,smth smth expired,, and linked me to my Devices.
The phone shows up all fine in Find my Device too!
But still no Sign In Prompt and chromebook working.... NOR the device tab
Anyone else or just me?
Seems like the Module from @Displax caused this.
Once removed Chromebook worked like a charm.
But it takes some time to break, which is weird.

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