Nexus 5 Clean Marshmallow install, Now on Tap not working - Nexus 5 Q&A, Help & Troubleshooting

I installed the official Android 6.0 factory image on my nexus 5 yesterday, letting it erase my phone (because I was having the issue where my phone only showed 12.55gb of space instead of ~26gb), and I can't get now on tap to work. I live in the US, and so my phone is using the English language. Whenever I tap and hold the home button, the little popup that introduces now on tap pops up at the bottom of the screen, but when I click on the get started button, it just closes the popup, and pretends I clicked the not now button. I've even tried going to the google now settings, and manually enabling now on tap, however, the toggle switch just instantly turns back off after I tap on it. This was one of the main reasons I wanted to upgrade to 6.0. Has this happened to anyone else? Does anyone know how to fix it? I would like to avoid wiping the phone and re flashing the image if at all possible. (I can do it if all else fails, I'm just too lazy to have to reinstall all my apps, and get the phone all setup how I like it again)

Perhaps try wiping cache and dalvik cache, as well as fully uninstalling and reinstalling the latest version of Google now.

just tried wiping the cache and reinstalling Google now. Didn't do anything. You think it would do anything if I redownloaded the factory image from google (maybe mine has borked bits), and manually flash everything but the user data part?

If you're willing, it's definitely worth a shot.

I checked the md5 on the archive I downloaded from google, and it matched, so I just manually reflashed the cache and system images... and it did nothing. I guess I may have to see if google releases an update or something that fixes it. I'm also in the process of saving up for the nexus 6p, but that'll take a while, which is why I wanted to get it working on my nexus 5 first.

Yeah so it definitely seems like an issue on their end, we just went through all the basic troubleshooting steps.

May have just found out the issue. Google hates Google apps users. Is there a way to use my regular gmail account for google now, and then use my google apps account for everything else? (email, contacts, play store, etc.)

I'm honestly not sure. You can try adding both accounts and playing around with their settings, for example i know that you can choose the account you want to use in the play store but I'm not sure about other apps like Google now, since I've never had to do this personally.

I figured it out. You can select which account you want to use for each app on your phone. So I just told my phone not to sync anything on my gmail account, and then selected it in the google now app. I hate how Google does this. First it was google+, then inbox (which I tried out, and didn't really like), now its google now on tap. So glad I am using the no longer available free version of google apps. I would never purchase google apps business, since Google has no respect for their apps account users. I hope they will eventually fix this issue, and allow now on tap to be used by gapps users.

Glad you figured it out man.

Related

[Q] Can't download/install any market apps

Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there

phone not receiving sent links/apps

whenever i download an app via android market web store, or send a link from chrome to phone, my phone will NEVER receive it.
it has worked flawlessly before, but seems to have stopped after i rooted.
any way to fix this?
phone: nexus s
Sending links to your phone requires an app called Google Chrome To Phone. You need to start up the app and agree to the terms before it will receive links, so give that a shot, even if you feel you have done that before.
Both sending links and having apps automatically installed rely on a Google Talk connection. You'll want to also check if Talk is connected as well.
- chris
i've used chrome to phone many times before, and have uninstalled/reinstalled on desktop and phone, logged in with another account, and nothing is working! i've also downloaded many apps from android market web store with no issues until recently when i rooted.
and it worked before without me being signed into google talk.
Try to reinstall the market can work in it
You may want to make sure you can log into Talk just to confirm the talk connection is working for things other than push. But if you know that already works...
I think it's time to go back to your Nandroid backup you took before rooting. If you're using a custom ROM, it may also be worth taking a backup and going back to stock to see if that improves the situation.
Then when you try rooting again, just test C2DM every now and then to isolate the step that causes things to stop working properly.
- chris
i had same problem try to reinstall market
lol I have no idea I'd my talk connection is working or not. when i launch talk, there is a little 'x' button beside 'Offline' under my gmail account, and when i sign in, the 'x' button is still there, although i have seemed to sign in. i dont have any contacts in google talk so i cant test if its properly working.
will try redownloading market to see if that works as well, thanks!
ill save unrooting to a last resort i guess :/
update:
ive tried redownloading market, but nothing changed. when i downloaded an app from the android market on the desktop, i didnt receive it on my phone, although the button said 'installed' on my computer.
i've also tried removing my account from the phone, and then downloading an app. the market (on desktop) still said 'installed' when there wasn't any phone linked to the email...
honestly i have no idea how to fix this.

[Q]Remove Google Backup

How to remove the applications you begin to install after each hard reset using Google backup&restore?
I'm not talking about the Contacts or Gmail being pulled in (that's fine),I just don't want the apps & settings
I've tried the various resets (with backup turned off), but nothing gets me back to a blank, clean phone.
Is there a way to remove?
Thanks.
Oddly enough, this never works for me anymore. Contacts and whatnot come back, but applications never self reinstall since about six months ago. I always assumed since I have to agree to the terms and conditions of the market, it won't start running until I've done so. No real idea though, if anything, don't add your Google info in the initial setup. Set up your settings and whatever else you need to do, then add your Google account info in Settings > Accounts. From there, if it starts to redownload everything, just cancel them before they have a chance to finish. You could also try force closing the market. I did that once when it started to download my apps, it got one app through and quit the rest.
I've checked the online market, there's no settings in there. Hope you figure it out.
When you add the Google account, at the very end, there is this option "Keep this phone backed up with my google account". Unselect that option.
Untick "Automatic restore"

(6045Y) Idol 3 - Google Play Services problem

Hello, it's my first post here so be lenient if you might.
My Idol 3 5.5 came back from repair (power button not working) and they replaced motherboard in order to fix it.
Everything seemed fine until I got home, connected to WiFi and tried to use Google Play. I downloaded all updates pending and tried to use WhatsApp. It said my time and date are wrong, I tried to change it few times, nothing helped. I uninstalled WhatsApp and Messenger (since it didn't work too) and tried to reinstall them. Suddenly notification about Google Play Services update popped out so as it said I did. After the update I've been greeted with whole bunch of similar notifications informing me that none of my apps will work and I have to update Google Play Services. That's a shame I already did... Tried cleaning cache and uninstalling updates etc. Nothing helped, still unable to use apps. After a while It has shown that it can't sync with my Google account, then informed me that I need to connect to the internet in order to use Google Play (I obviously was on my WiFi and internet connection was available, switched to mobile data and same occured). I performed factory reset, the phone didn't boot fo 10 minutes showing Alcatel animation so I turned it off. I opened service menu (power + vol up) and performed wipe from there, rebooted, phone started, configured it and same thing happened - no Google Play for me. I did it one more time, carefully logging in Google Account, not rushing anything in order not to screw up. Still nothing. At this moment I'm really frustrated since I can't use my phone and I'd really not want to send it to repair one more time since it lasts 2 weeks to get it back. Any ideas on how to fix it? Web browser worked fine, sms worked, phone calls were fine. Any ideas?
Idol 3 5.5
6045Y
Android 5.0.2
compilation LRX22G
Lucas
Maybe give Mobile Upgrade Q a try? It will flash the latest firmware available for your device and will probably fix any software-related problem
Factory reset and then turn on automatical time syncing. Wish you good luck.
Sent from my unknown using Tapatalk
factory reset...install google play services update and also google framwork updates..then reboot.
if this dont help go to the google play app and clear chache, then reboot.
if this also dont help go to recovery and wipe chache, thne reboot.

HTC U11 Google accounts crash on log in

Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the samera dialog when I pressed the "Clear All" button, but it woul;dn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
ChrisinPerth said:
Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the camera dialog when I pressed the "Clear All" button, but it wouldn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
Click to expand...
Click to collapse
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
ChrisinPerth said:
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
Click to expand...
Click to collapse
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
hammered58 said:
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
Click to expand...
Click to collapse
Thanks bud...while I am capable of going the DIT route, I'm time poor and have already burned a number of hours just getting to the point where I can now at least log in to my Google accounts to re-install apps and such. I will need a camera going forward, but will likely take the easy route that most camera makers prefer and buy a new one...I appreciate you taking your time to reply. Thanks!!

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