Unable to fix "Google play services has stopped" - Honor 6, 6 Plus Q&A, Help & Troubleshooting

Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now

jusumgeezer said:
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
Click to expand...
Click to collapse
Try deleting hosts file from system/etc and fixing it with ad away after that.
Sent from my HUAWEI P6-U06 using XDA mobile app

thanks for the reply. just had a look at that file. Need root to delete though, maybe thats something to look at next..

Hey,
Did you manage to get this fixed? I've got the same versions as you and I'm having the same issue, its gradually getting worse. Message has gone from being occasional to once every few seconds. It's driving me nuts. :silly:
I've tried the normal tips suggested for other phones (wipe cache, un-install updates, shout at it).
Currently looking at one of the update files from needrom incase its an issue with 4.4.2. Failing that will try rooting and failing that i guess its a factory reset and fingers crossed unless anyone has a brain wave.

I assumed it was Play Services itself, which you can't delete to roll back (and test) but it seems to be an app, which I'd uninstall if I knew which one.
I saw someone else with a 6+ at an event recently who had the exact same version of Google Play services and he's not had the problem once. I get it all the time.
Honor is aware of it, although it's been a few weeks now.

I just went thru same problem, different device, but i went thru two hours of hell, until i finally figured it out..... Similarly i went thru same problem last week on my rooted Lenovo ideapad... And today i couldn't remember what the f¥¢k i did to fix it! Finally, with the error "unfortunately the process gapps has stopped" every two seconds and constant notification about Google play service needing update.... But damn device freezing cause button needs hit ok.... Finally i went and managed to between error message ; get into settings - application mgr - all - Google play services.... Clear cache data manage data force stop.... Them Playstore wipe cache +data, uninstall update....
Then back to main settings page, accounts - Google - uninstall all accts. Reboot....
Then i tried (soon as booted) to go play but it was stuck on weird error - no service (?? Was on wifi - wtf??) so Google search and said i need update and that took me to Google account set up... Reinstall account and you get the Google accept play messages and backup /restore checkbox.... After that all was good to go.... Yeehaw!! * Yipee!!!
Sure that there is probably a beer way to do it but i was cussing up a storm and ready to smash it into the wall! Thankfully i was patient and figured out a solution

I had the same problem twice, and i solve it by :
Uninstall the update of play service in app manager. (Clear cache mayby)
Reboot.
Let playstore reinstall the update.
That's all.
No need to delete Google acount.
Sent from my H60-L02 using XDA Free mobile app

I experienced same issue on my Honor 6 plus and it drove me mad. 100 times per day the same message popped up in different situations but I could not see any correlation between the appearance of the message and any specific activity on the phone. I only noticed that the message appeared more often when I used any map application like Google Maps or Nokia Here. I tried to fix it with all above mentioned solutions, deactivated most of the Play apps, cleared the app cash of play services and all GApps, cleared the system cash from stock recovery and nothing helped for more than 10 min. Finally I deactivated Google Now (via Google Settings) and suddenly the popping up of this message stopped. No single error message re-appeared since that (48 hours ago). So in my case the issue seems to be solved for now and finally I'm fully happy with the phone.
Sent from my PE-TL10 (unrooted) using XDA Free mobile app

I am also getting this error since I got lollipop update on my honor 4 x and now on Android 6 on same devices.

Related

[Q] Play Store v. 5.1.1 crashes immediately upon opening, HELP!

This issue has just started happening to me over the past 2-3 days, and I cannot figure out a permanent fix for it! Let me start by saying that my OPO is not rooted, and the only updates to the ROM have been the official ones that have been released (I'm currently on CM version 11.0-XNPH44S). Every time I attempt to open the Play Store, it crashes immediately afterward with the "unfortunately google play store has stopped" error. I looked at the error report and it states : [CRASH] com.android.vending threw java.lang.IllegalArguementException as the subject then the first line of the content reads: "java.lang.illegalarguementexception: view android.widget.listview{41ab7730 VFED.VC. .F...... 0,0-1080,1845 #7f0a02dd app:id/play_drawer_list} is not a drawer".
I know nothing about Java, so I have no idea what this means, and there are 18 lines of equally incomprehensible text after that. I've tried clearing the data, cache, etc. from the app with no change. The only thing that works is when I uninstall the updates, taking the Play Store back to v. 4.9.13. However, in almost all cases it auto-updates immediately back to 5.1.1, so I'm still not able to use it. I read somewhere about disabling the background data usage in settings, but then you're not allowed to download anything from the store.
Is anyone else having the same issue, or can you suggest an idea as to how to fix it without my rooting the device and having to back up the nearly 700 apps I have on it? TYSM in advance!
sternrulez said:
This issue has just started happening to me over the past 2-3 days, and I cannot figure out a permanent fix for it! Let me start by saying that my OPO is not rooted, and the only updates to the ROM have been the official ones that have been released (I'm currently on CM version 11.0-XNPH44S). Every time I attempt to open the Play Store, it crashes immediately afterward with the "unfortunately google play store has stopped" error. I looked at the error report and it states : [CRASH] com.android.vending threw java.lang.IllegalArguementException as the subject then the first line of the content reads: "java.lang.illegalarguementexception: view android.widget.listview{41ab7730 VFED.VC. .F...... 0,0-1080,1845 #7f0a02dd app:id/play_drawer_list} is not a drawer".
I know nothing about Java, so I have no idea what this means, and there are 18 lines of equally incomprehensible text after that. I've tried clearing the data, cache, etc. from the app with no change. The only thing that works is when I uninstall the updates, taking the Play Store back to v. 4.9.13. However, in almost all cases it auto-updates immediately back to 5.1.1, so I'm still not able to use it. I read somewhere about disabling the background data usage in settings, but then you're not allowed to download anything from the store.
Is anyone else having the same issue, or can you suggest an idea as to how to fix it without my rooting the device and having to back up the nearly 700 apps I have on it? TYSM in advance!
Click to expand...
Click to collapse
Hallo ,
I have exactly the same problem and fail to solve,If anyone can help I would be grateful !
Same problem here, any fix yet?

Stupidly uninstalled Google Play Services, reinstalling it keeps crashing

Hello everyone,
so this is 100% my fault and I feel stupid for it happening to me....but oh well. It started when I couldn't get into Google Apps anymore. Play store told me I had no network connection, YouTube couldn't get into my account with the same error, even though I was connected to our Wifi and had internet. So classic Google Services issue, and looking up the problem it seemed I had to uninstall Google Play Services and then reinstall them and the problem should be fixed.
Now here is where I went derp and uninstalled the Google Services without looking at it before to know what version I had to install. Okay, no problem, this should be easy to find out. I'm on Android 6 with the recent update we got, CPU is armv7 architecture and the phone is in 480dpi. A quick look at the backup I had from Android 5.1.1 confirmed this, where the last number in the parenthesis was 238. So I downloaded the most recent Google Play services version, 9.0.83, with the 438 number for Android 6, installed it and it keeps crashing. Now I already tried multiple ones, I tried the one for nodpi, I tried the 238 but it all keeps crashing, constantly spamming the "Google Play Services has stopped working" error.
So here I am, at wits end and asking you guys for help. Did I go wrong somewhere along this? What version for the Google Play Services have you guys installed? I completely removed the app each time before installing the new one, removing all leftover data, clearing cache and the dalvik cache but to no avail. Keeps crashing.
1. Backup data trough usb if possible
2. Clean wipe, reinstall rom + gapps = profit
hosseltietjes1990 said:
1. Backup data trough usb if possible
2. Clean wipe, reinstall rom + gapps = profit
Click to expand...
Click to collapse
Seems I'll have to do that, yeah. I had hoped I could do it without wiping....but ****
9.0.83 has problem on my OPO. I rolled back to april version and now it is ok.

(6045Y) Idol 3 - Google Play Services problem

Hello, it's my first post here so be lenient if you might.
My Idol 3 5.5 came back from repair (power button not working) and they replaced motherboard in order to fix it.
Everything seemed fine until I got home, connected to WiFi and tried to use Google Play. I downloaded all updates pending and tried to use WhatsApp. It said my time and date are wrong, I tried to change it few times, nothing helped. I uninstalled WhatsApp and Messenger (since it didn't work too) and tried to reinstall them. Suddenly notification about Google Play Services update popped out so as it said I did. After the update I've been greeted with whole bunch of similar notifications informing me that none of my apps will work and I have to update Google Play Services. That's a shame I already did... Tried cleaning cache and uninstalling updates etc. Nothing helped, still unable to use apps. After a while It has shown that it can't sync with my Google account, then informed me that I need to connect to the internet in order to use Google Play (I obviously was on my WiFi and internet connection was available, switched to mobile data and same occured). I performed factory reset, the phone didn't boot fo 10 minutes showing Alcatel animation so I turned it off. I opened service menu (power + vol up) and performed wipe from there, rebooted, phone started, configured it and same thing happened - no Google Play for me. I did it one more time, carefully logging in Google Account, not rushing anything in order not to screw up. Still nothing. At this moment I'm really frustrated since I can't use my phone and I'd really not want to send it to repair one more time since it lasts 2 weeks to get it back. Any ideas on how to fix it? Web browser worked fine, sms worked, phone calls were fine. Any ideas?
Idol 3 5.5
6045Y
Android 5.0.2
compilation LRX22G
Lucas
Maybe give Mobile Upgrade Q a try? It will flash the latest firmware available for your device and will probably fix any software-related problem
Factory reset and then turn on automatical time syncing. Wish you good luck.
Sent from my unknown using Tapatalk
factory reset...install google play services update and also google framwork updates..then reboot.
if this dont help go to the google play app and clear chache, then reboot.
if this also dont help go to recovery and wipe chache, thne reboot.

Google Play Store Issues - "Download Pending"

Researching online, I have read that this has been a common problem reported for years. After my May Security update, Google Play Store has been acting up. I haven't seen if it does it when downloading new apps, but it constantly gets stuck at "download pending" when updating existing apps. The only workaround I have found is to "clear storage" and wait like 20 minutes for it reset and find updates again. Then it works for a little while (~1 day) and then stuck again. I've also tried removing my Google account from the phone, and then reinstalling it...didn't work. Does anyone know how I can permanently fix Play Store so I don't have to clear storage every day?
mikeynavy1 said:
Researching online, I have read that this has been a common problem reported for years. After my May Security update, Google Play Store has been acting up. I haven't seen if it does it when downloading new apps, but it constantly gets stuck at "download pending" when updating existing apps. The only workaround I have found is to "clear storage" and wait like 20 minutes for it reset and find updates again. Then it works for a little while (~1 day) and then stuck again. I've also tried removing my Google account from the phone, and then reinstalling it...didn't work. Does anyone know how I can permanently fix Play Store so I don't have to clear storage every day?
Click to expand...
Click to collapse
I have had that issue as well as missing .01 MB and just sitting there for hours. I try to update 1 app then reboot the update another. Sometimes it works sometimes it doesn't. This was on my oneplus5t stock rom 9.0 as soon as I installed LineageOS 16 all issues with updating cleared up. just restored back to 100% stock and issues again.

Question Play store crashing when updating apps, anybody else got this?

Hi,
From yesterday when I goto manage apps and device in the app store, go into the app update bit and start any updates Google play crashes.
It still does the updates though.
I've tried updating Google play (it's the latest version). I've cleared cache and data, rebooted and it still continues to do this.
I've never seen this before in years of Android use. Any idea?
Have this going on as well. Wiped storages and seemed OK for a couple minutes, then started doing it again. Looks like this is potentially becoming an issue.
Seems to be fixed now with me not doing anything. I guess some server issue......

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