[Q] Google sync wakelocks occurring often! - Nexus 5 Q&A, Help & Troubleshooting

Hi guys,
I've searched for this problem all over, but can't find anything about it.
I have had this problem for some time now, and occurs again and again.
Gmail, Drive and sometimes calendar get stuck while syncing on my device. Doesn't matter if I'm on data or WiFi. With Google Drive it often happens after I've updated a Google Sheet. Even though I don't exit the document before it says that it is saved, it somehow keeps on syncing in the background. I just found out when I got home from work after a 20 min drive, and when I went into settings and Google, the wheel next to Drive was spinning. The phone had been awake all the way home. The only way to stop it temporarily is by disabling and enabling sync for that specific app or generally.
I have absolutely no clue, what could cause these situations. I have tried clearing data and cache for those apps, but it hasn't helped.
Anyone had this happen as well?
Cheers

cawith said:
Hi guys,
I've searched for this problem all over, but can't find anything about it.
I have had this problem for some time now, and occurs again and again.
Gmail, Drive and sometimes calendar get stuck while syncing on my device. Doesn't matter if I'm on data or WiFi. With Google Drive it often happens after I've updated a Google Sheet. Even though I don't exit the document before it says that it is saved, it somehow keeps on syncing in the background. I just found out when I got home from work after a 20 min drive, and when I went into settings and Google, the wheel next to Drive was spinning. The phone had been awake all the way home. The only way to stop it temporarily is by disabling and enabling sync for that specific app or generally.
I have absolutely no clue, what could cause these situations. I have tried clearing data and cache for those apps, but it hasn't helped.
Anyone had this happen as well?
Cheers
Click to expand...
Click to collapse
Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?

bestmvno.com said:
Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?
Click to expand...
Click to collapse
Haven't tried removing the google account, but tried the other things you suggested.
Yesterday I also cleared dalvik cache. Will see if that makes any difference before removing the google account.
I don't think that my phone has dropped the data connection at any time, at least it doesn't look like it. Why would that have an impact? Wouldn't it just continue syncing when the connection was reestablished?

cawith said:
Haven't tried removing the google account, but tried the other things you suggested.
Yesterday I also cleared dalvik cache. Will see if that makes any difference before removing the google account.
I don't think that my phone has dropped the data connection at any time, at least it doesn't look like it. Why would that have an impact? Wouldn't it just continue syncing when the connection was reestablished?
Click to expand...
Click to collapse
If you do drop data connection I BELIEVE the offending apps will keep trying to reconnect and resync thus holding wakelocks. You can check and see if you dropped data by looking at the battery stats built into the os. Where it says mobile network data, if you see red, it means you lost signal. I doubt this is your problem, but it is something that can sometimes cause a problem. I'm willing to bet clearing data for the offending apps AND removing your google account, restarting and adding back will fix the problem. Quite sometime ago, back in the gingerbread days, I used to have a similar problem. With gmail, sometimes I would try and send a message, and it would just get "stuck" and never send and drain the battery, where in hours it would go from full charge to 0. This is why I believe you may have some bad files and they just won't sync on the phone and or they are creating a conflict somehow with what's on google's servers

bestmvno.com said:
If you do drop data connection I BELIEVE the offending apps will keep trying to reconnect and resync thus holding wakelocks. You can check and see if you dropped data by looking at the battery stats built into the os. Where it says mobile network data, if you see red, it means you lost signal. I doubt this is your problem, but it is something that can sometimes cause a problem. I'm willing to bet clearing data for the offending apps AND removing your google account, restarting and adding back will fix the problem. Quite sometime ago, back in the gingerbread days, I used to have a similar problem. With gmail, sometimes I would try and send a message, and it would just get "stuck" and never send and drain the battery, where in hours it would go from full charge to 0. This is why I believe you may have some bad files and they just won't sync on the phone and or they are creating a conflict somehow with what's on google's servers
Click to expand...
Click to collapse
In that case, I'm sure that my connection wasn't dropped. Well at least not for more than a second, because the last time the wake lock occurred, I was actively using my phone to browse the web after the wake lock started but before I realized it was there...
I will let you know, if this keeps it from happening :fingers-crossed:

bestmvno.com said:
Have you tried removing your google accounts? Followed by clearing data for all the troubling apps, clearing data for google play services, and google system frameworks? I would suggest you do all those things, restart your phone, and add your google accounts back. You are not by any chance dropping data connections are you?
Click to expand...
Click to collapse
Clearing dalvik cache didn't help. Gmail just tried syncing for almost 2 hours with no success.
How will removing the Google account and clearing data for Google Play Services and Google System Frameworks influence my phone? Will it reset my home screen or do anything else?

cawith said:
Clearing dalvik cache didn't help. Gmail just tried syncing for almost 2 hours with no success.
How will removing the Google account and clearing data for Google Play Services and Google System Frameworks influence my phone? Will it reset my home screen or do anything else?
Click to expand...
Click to collapse
Also clear data for gmail and all the google apps you are having issue with.
Google play services and Google system frameworks also contain some information about your account, and you want to completely wipe any remnants of your account from your system, so that's why I say remove your google account and also delete data for these apps. Your homescreen, widgets etc will not be touched. Your apps will all still be there.

bestmvno.com said:
Also clear data for gmail and all the google apps you are having issue with.
Google play services and Google system frameworks also contain some information about your account, and you want to completely wipe any remnants of your account from your system, so that's why I say remove your google account and also delete data for these apps. Your homescreen, widgets etc will not be touched. Your apps will all still be there.
Click to expand...
Click to collapse
Okay, thanks. I hope it works :good:

Related

Google services

Guys,
Anyone else having this issue, ever few days I get this error
The Application Google Services Framework (process com.google.precess.gapps) has stopped unexpectedly. Please try again
And I have to clear data on Google services app
uefcommad said:
Guys,
Anyone else having this issue, ever few days I get this error
The Application Google Services Framework (process com.google.precess.gapps) has stopped unexpectedly. Please try again
And I have to clear data on Google services app
Click to expand...
Click to collapse
I just went through this on my Thunderbolt.
It's usually an issue with corrupted contact or calendar.
To fix it you have to turn off syncing automatic. Then manually try syncing one by one all the Google services. When you get to the one that causes the force close, turn syncing off. Go to settings... applications... clear data and cache for the offending app, then clear data and cache for Google services framework... force stop them if they're running. Reboot your phone. Try syncing again.
That worked for me.
Sent from my SCH-I510 using Tapatalk
distortedloop said:
I just went through this on my Thunderbolt.
It's usually an issue with corrupted contact or calendar.
To fix it you have to turn off syncing automatic. Then manually try syncing one by one all the Google services. When you get to the one that causes the force close, turn syncing off. Go to settings... applications... clear data and cache for the offending app, then clear data and cache for Google services framework... force stop them if they're running. Reboot your phone. Try syncing again.
That worked for me.
Sent from my SCH-I510 using Tapatalk
Click to expand...
Click to collapse
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
uefcommad said:
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
Click to expand...
Click to collapse
That's not reassuring - I had this problem earlier this week. It's the reason I was jumping back and forth between ROMs and bricking my phone in the process. Hahaha. No matter what I did the crashes would persist.
Anyways, my resolution was to do a factory reset since /data was the only partition that never got wiped when switching ROMs. I haven't had any issues since. I restored all my apps with data with TiBu. I left all the system settings alone and input my settings manually.
But, when I did notice these issues start occurring it was only after I got a random soft reboot. My phone was just sitting on the counter when I heard the bootup sound.
distortedloop said:
It's usually an issue with corrupted contact or calendar.
Click to expand...
Click to collapse
Funny you mention this, because I noticed one of my contacts disappeared when I switched to this phone. Turns out two of my contacts somehow automagically merged together. It was still like that after I wiped /data, but I fixed it manually.
To the OP, it's something worth looking into. If it matters, the two contacts were my dad and bro. It's the same last name and the first names start with the same letter, but in no way are they similar.
uefcommad said:
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
Click to expand...
Click to collapse
Something is corrupting your calendar or contacts.
Do you know which is the culprit?
It's tedious, but if you do, go through each contact or calendar entry that syncs and find the offending one.
You didn't make it initially clear that you'd also turned off syncing and cleared the data in something beyond google services. If you skipped that, all you're doing is trying to repush the bad data on your phone back to the server, which pukes at the attempt and crashes your phone's services.
binglejellsx2 said:
Funny you mention this, because I noticed one of my contacts disappeared when I switched to this phone. Turns out two of my contacts somehow automagically merged together. It was still like that after I wiped /data, but I fixed it manually.
To the OP, it's something worth looking into. If it matters, the two contacts were my dad and bro. It's the same last name and the first names start with the same letter, but in no way are they similar.
Click to expand...
Click to collapse
If you're coming from an HTC sense phone, I think the problem might be related to how it tries to link contacts. Every time I put a new install or rom on my Thunderbolt, the first thing the HTC sense stuff wants to do is link all my google contacts to the phone contacts. What's odd about that is the contacts on the phone come from Google in the first place, so what's the linking needed for?
Another thing I forgot to mention, the phone would crash doing basically anything with calls/SMS, and none of my services were synching properly. Only when I received a call or SMS would my GVoice SMS and GMail update.
distortedloop said:
If you're coming from an HTC sense phone, I think the problem might be related to how it tries to link contacts. Every time I put a new install or rom on my Thunderbolt, the first thing the HTC sense stuff wants to do is link all my google contacts to the phone contacts. What's odd about that is the contacts on the phone come from Google in the first place, so what's the linking needed for?
Click to expand...
Click to collapse
I agree, it is an odd scenario. Even more odd, I was coming from pure Android with my Moto Droid on CM7. I never had a phone with an overlay nor did I link multiple Google contacts together, and I hadn't encountered this problem before when switching between ROMs on that or my NOOKcolor. This is actually the first Android device I've had where the contacts could be saved on the phone, but I still prefer to sync everything to the cloud.
I'm just glad my phone is running smooth again and hope the same for the OP.

[Q] Gmail push email no longer working

I may have stopped "google framwork services" last week, but I do not think this is related.
Basically, my gmail app no longer gets push notifications or syncs automatically.
I have android 5.0.1. nexus 5 and the latest gmail app versions. I have checked all settings in the app, and made sure that all my sync settings are enabled. I can see that the last sync of gmail was over 30 minutes ago, yet I've sent emails to my gmail account since then and they appear on the web version.
The app won;t show new emails until I manually refresh within the app.
Please help. I googled a bit and saw that some people with a similar issue dod a "factory reset" to solve. that seems a bit extreme. Is there any other way around this.
I've done all the usual things, cleared data in gmail app and forced stop and restarted phone.
I even removed my google account and readded it. nothing worked.
mcgon1979 said:
I may have stopped "google framwork services" last week, but I do not think this is related.
Basically, my gmail app no longer gets push notifications or syncs automatically.
I have android 5.0.1. nexus 5 and the latest gmail app versions. I have checked all settings in the app, and made sure that all my sync settings are enabled. I can see that the last sync of gmail was over 30 minutes ago, yet I've sent emails to my gmail account since then and they appear on the web version.
The app won;t show new emails until I manually refresh within the app.
Please help. I googled a bit and saw that some people with a similar issue dod a "factory reset" to solve. that seems a bit extreme. Is there any other way around this.
I've done all the usual things, cleared data in gmail app and forced stop and restarted phone.
I even removed my google account and readded it. nothing worked.
Click to expand...
Click to collapse
If you cleared data of Google Services Framework, it resets your GCM push id. Apps usually request this id the first time they are opened, and will usually re-request it every few weeks/months. Clear data of gmail and Play Services, then remove and re-add your Google Account.
thank you Elluel.
I'll try that now. (I've also just tried a wipe of the system cache form the recovery menu, this didn't help.
That seems to have MUCH improved things. Mails are coming in within a minute now, whereas before it would not sync for hours even with all settings set to ON.
Thanks... I'll see how it goes.
Elluel said:
If you cleared data of Google Services Framework, it resets your GCM push id. Apps usually request this id the first time they are opened, and will usually re-request it every few weeks/months. Clear data of gmail and Play Services, then remove and re-add your Google Account.
Click to expand...
Click to collapse
I did this same thing and couldn't get it figured out this worked right away!

Gmail not Syncing

So, we have 2 ATT GS5 phones that have been updated to Lollipop since the software was released. On May 7th, my wife's phone just stopped syncing Gmail. Funny thing is, it syncs all the other google services under accounts (Calendar, Contacts etc...) When you look at Gmail under accounts, where all the google services are, the Sync arrows never go away on the Gmail section. Also, since I cleared all app data, when you go into Gmail for the first time, it just stays at the pulling down email screen.
-I tried clearing Gmail app cache and data buttons, no good.
-Tried the uninstall updates button, rebooted, re-installed updates, no good.
-Rebooting phone and removing batter, no good.
-Tried clearing off all her pictures/videos to make more space (now have 5GB free), no good.
What else is there?
open the setting
~Nismo said:
So, we have 2 ATT GS5 phones that have been updated to Lollipop since the software was released. On May 7th, my wife's phone just stopped syncing Gmail. Funny thing is, it syncs all the other google services under accounts (Calendar, Contacts etc...) When you look at Gmail under accounts, where all the google services are, the Sync arrows never go away on the Gmail section. Also, since I cleared all app data, when you go into Gmail for the first time, it just stays at the pulling down email screen.
-I tried clearing Gmail app cache and data buttons, no good.
-Tried the uninstall updates button, rebooted, re-installed updates, no good.
-Rebooting phone and removing batter, no good.
-Tried clearing off all her pictures/videos to make more space (now have 5GB free), no good.
What else is there?
Click to expand...
Click to collapse
there are nothing to do gmail your gmail app. go to setting. search for accounts and sync setting there you can check or open the Background Data also you can check in Auto Sync. also you may find their your gmail accounts so you sync them manually.
if there are issue still occur reply ASAP and Resolve your issues in some Deeper way?. thanks for asking anyway =).

Couldn't sign in - there was a problem communicating with Google servers

Started two days ago and booted me right out of Google Play. I didn't worry because I thought this is a WiFi error or google service might be affected.
After a couple of hours I started searching for a solution. There is no connection error, two wifi networks working.
First was to clear the cache on Google apps and services. I did that, reboot and nothing happened.
Second one was to remove the account and to add it back. I removed it, cleared cache, reboot. I was silly to test this, and now the phone is without any account - cannot add it back. cannot backup or restore.
Third one was speaking about some Google apps beeing disabled - I was encouraged that yes, indeed some Google app was disabled (Google Play Music). So I enabled it, I cleared cache, reboot and still nothing.
There was some old ideas that second-factor authentication might prevent connecting - I tested anyway, this is not the case here. Not connecting.
Any other idea or test? I am thinking of Factory reset.

HTC U11 Google accounts crash on log in

Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the samera dialog when I pressed the "Clear All" button, but it woul;dn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
ChrisinPerth said:
Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the camera dialog when I pressed the "Clear All" button, but it wouldn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
Click to expand...
Click to collapse
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
ChrisinPerth said:
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
Click to expand...
Click to collapse
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
hammered58 said:
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
Click to expand...
Click to collapse
Thanks bud...while I am capable of going the DIT route, I'm time poor and have already burned a number of hours just getting to the point where I can now at least log in to my Google accounts to re-install apps and such. I will need a camera going forward, but will likely take the easy route that most camera makers prefer and buy a new one...I appreciate you taking your time to reply. Thanks!!

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