Hello!
My mom has a J3 which was dropped in the water on Friday, soaked right after and left in rice for 3 days. It charges, display is okay, everything is okay. Today, my mom told me about an issue she has when calling someone. It doesn't call, and shows underneath 'unregistered in the network'. A few hours later, she told me about this and told her to call me again; and it worked. She could call anyone. (right after we got the phone out of the rice and left it to charge, I reinstalled Whatsapp and didn't receive the SMS with the code, so I requested a phone call which she received) She went to the local repair shop and the guy there told her that it's a motherboard issue. Is that true? She doesn't want to replace it, as it's too expensive.
Edit: I talked a bit more to my mom and understood the problem better. I edited the issue, it's not 'inexistent number', but 'unregistered in the network'. I was thinking that maybe it's the SIM card that is faulty, but something makes me believe that it's the motherboard, too.
Thank you!
anzym said:
Hello!
My mom has a J3 which was dropped in the water on Friday, soaked right after and left in rice for 3 days. It charges, display is okay, everything is okay. Today, my mom told me about an issue she has when calling someone. It doesn't call, and shows underneath 'unregistered in the network'. A few hours later, she told me about this and told her to call me again; and it worked. She could call anyone. (right after we got the phone out of the rice and left it to charge, I reinstalled Whatsapp and didn't receive the SMS with the code, so I requested a phone call which she received) She went to the local repair shop and the guy there told her that it's a motherboard issue. Is that true? She doesn't want to replace it, as it's too expensive.
Edit: I talked a bit more to my mom and understood the problem better. I edited the issue, it's not 'inexistent number', but 'unregistered in the network'. I was thinking that maybe it's the SIM card that is faulty, but something makes me believe that it's the motherboard, too.
Thank you!
Click to expand...
Click to collapse
Have you tried manually connecting to the network.
Also 3 days is probably not enough to dry out completely.
Take all the cards out. Leave the holders out. Put it somewhere warm for a few more days.
Thank you for the reply!
I did try swapping the SIM card with mine, and I still can't connect to the network. I've just been to my local carrier's shop and they told me it's a motherboard issue, most likely.
anzym said:
Thank you for the reply!
I did try swapping the SIM card with mine, and I still can't connect to the network. I've just been to my local carrier's shop and they told me it's a motherboard issue, most likely.
Click to expand...
Click to collapse
Motherboard issue? Yep maybe, buts all they know to say as practically covers everything.
Just recently they told a member on here it was gonna cost 160 euros to replace the motherboard.
A day later we had it up and running, nothing to do with the motherboard.
If you're any good at stripping things down give the mother board a good clean, particularly where the chips are as water ingress even when it's dried can cause all sorts of issues around the pins.
Use a pcb cleaning solvent.
ashyx said:
Motherboard issue? Yep maybe, buts all they know to say as practically covers everything.
Just recently they told a member on here it was gonna cost 160 euros to replace the motherboard.
A day later we had it up and running, nothing to do with the motherboard.
If you're any good at stripping things down give the mother board a good clean, particularly where the chips are as water ingress even when it's dried can cause all sorts of issues around the pins.
Use a pcb cleaning solvent.
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Click to collapse
I don't think I have the equipment necessary to disassemble it, unfortunately but I will try, thank you!
Rice is Conductive
I commonly am handed a phone from a friend that had gotten wet and was put in a bag of rice. Every time I open up these phones I find rice dust and particles everywhere especially around power connections. I think people are unaware that rice is a conductive material. For this reason I don't like the rice method. Removing the battery asap and using a solvent (after diiassembly) then drying it with a blow-drier seems best so far.
Related
Hi All, I've down a fair bit of web searching but haven't found a reason as to why this would be happening. So here goes:
Basically, I bought the Asus P525 when it was about 9 months old, and after about 4 months it decided to flash this up on my screen - Invalid or Missing Sim Card. It seemed to fix itself, however, and I had another week of using it. Then, it did it again, and fixed itself again shortly after, but it wasn't long before it was dong it so often that the phone became unusable. It would flash that up, and usually stay that way, it would become a rarer thing for it to fix itself. So, back to my crappy old nokia with half working buttons I went, telling myself I should ring an Asus repair center and talk to them about it. Anyway, a couple of months later I got around to ringing them, they told me they'd probably have to replace the mainboard, and it could cost me more to do that than to get a replacement phone. Not very impressed as I was, I decided to boot the phone back up, and amazingly it worked again, and gave me another week of usage before packing it in. Now it's stopped working, so I tried different roms and different firmware, to see if that would fix it... nope.
So here I am. Anybody experienced this? Any idea what I can do? I don't have heaps of bucks to throw around on phones, I really like this phone except for this obvious problem, so would like to keep using it. But I don't think the future looks bright for it
Any help is extremely appreciated.
Thanks
Matt
Seems I've asked the impossible...? Anybody have any ideas? I'm going out of my brain trying to work this one out...
Matt
It seems noone in this part of the forum likes to answer questions I'm afraid.
As to your problem, it's likely a hardware fault and theres a loose connection betweeb SIM and phone somewhere.
You could try cleaning the contacts with an electrical contact cleaner solution sprayed on a cotton bud and wipe the pins that sit on the SIM.
Maybe you could also try using a needle underneath the pins and gently pull them up so that they make better contact with the SIM (maybe some are bent).
Bear in mind, I have no experience with this device and the sensible option would be to take it to a repair shop for service.
Hope that helps.
yeah I know what you mean
Thanks for the suggestions. I have tried to bend the pins up but that didn't work. I haven't tried cleaning the contacts... sadly though I think that may not be the issue. I'll definitely give that a go, I'll try just about anything, because obviously if I can't get it to work it will just sit in my girlfriend's car so she can use the maps and camera on it. Seems such a sad waste really...
thanks again for your help
Matt
I just powered it up, and it's working again. God knows for how long though... could it be a battery or cpu issue?
I recently had my screen fixed, and now my phone is horrible! It has no G-Sensor calibration at all, no vibration, the camera is just a black screen, and it randomly loses signal and says "No sim card, please insert"! (Not to mention the case is all bent. This guy was HORRIBLE)
I had a new SIM put in, and it's still doing it! If you guys have any idea on how to fix this, or my other issues, please help me out! Thanks.
(I've flashed ROM's/Radio's/Kernals so many times.. it does nothing. Running CM7 156 nightly atm though..)
Get a refund
Sent from my Inspire 4G using XDA Premium App
ThEiiNoCeNT said:
Get a refund
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
The thing is, the guy had me sign a "warranty" for only 10 days. It's been about 15 now, and I won't be able to go to the store until Monday.. so I don't know if he'll just be like "It's not my problem", or what. Could result to force ?
He works at an AT&T store and does repairs on the side, btw.
(Payed $200 to this kid, I didn't want to try fixing it myself and mess it up more, so I had him do it. I could of done a better job..)
You should have posted a question in the Q an A section if you should trust this guy...200 is wayyy too much and he even made you sign something. He is a scammer that knows how to do his job well. also it is not like you can go to the store and be like, "he fu**ed up my screen, i want a replacment."
Considering he opened up the phone I believe that voids the warranty and you will not even be able to contact HTC for a replacement...
:/ So.. what should I do? Go in there monday and talk to him? I can sure try saying that (Or like, "fix my phone, it wasn't like this before, or take your screen back and give me a refund..")
If you had a 10 day warranty you should have returned the phone back to him within 10 days. Why wait 15? I believe ATT/HTC would have fixed it cheaper than $200. Your warranty will be void now with ATT/HTC. So now you can either pay HTC to fix it, pay a real phone repair service, or buy another phone.
To attempt to fix the no sim put a piece of tape on the back of the sim card. It has been noted that the sim slot may be loose on some phones and not enough pressure is exerted for a good connection with the contacts.
He probably just forgot to tighten a screw or two. He'll probably fix it for you if you go back and mention it to him nicely, assuming he's a decent human at all.
Agoattamer said:
If you had a 10 day warranty you should have returned the phone back to him within 10 days. Why wait 15? I believe ATT/HTC would have fixed it cheaper than $200. Your warranty will be void now with ATT/HTC. So now you can either pay HTC to fix it, pay a real phone repair service, or buy another phone.
To attempt to fix the no sim put a piece of tape on the back of the sim card. It has been noted that the sim slot may be loose on some phones and not enough pressure is exerted for a good connection with the contacts.
Click to expand...
Click to collapse
The warranty was just if the screen were to crack again and such, (as he explained it), because the phone had no problems whenever I gave it to him. It was perfectly fine, I just didn't like the cracked screen.
Upon purchase, he told me the camera didn't work (black screen) because of a 'software issue', and to just flash the kernel and it would fix it. I never got around to doing that for those ~15 days, and didn't use the phone at all. I then got time, and rooted/flashed everything and it didn't fix the camera, and I noticed all these problems when I started to use it.
Gene Poole said:
He probably just forgot to tighten a screw or two. He'll probably fix it for you if you go back and mention it to him nicely, assuming he's a decent human at all.
Click to expand...
Click to collapse
Thanks
i sent my infuse into samsung because i couldnt get a cell signal, and they sent it back to me saying ther was liquid damage / corrosion at the connector from the micro usb to the motherboard, and that it was unrepairable. to my knowledge, its never gotten wet . theyve voided my warranty. so what can i do? can i send it in somewhere else? possible to fix it myself?
mykrowsy said:
i sent my infuse into samsung because i couldnt get a cell signal, and they sent it back to me saying ther was liquid damage / corrosion at the connector from the micro usb to the motherboard, and that it was unrepairable. to my knowledge, its never gotten wet . theyve voided my warranty. so what can i do? can i send it in somewhere else? possible to fix it myself?
Click to expand...
Click to collapse
You could probably buy a parts only infuse or an infuses motherboard from ebay...but it may cost around $200...however what they said sounds like bs to me. as far as i know the micro usb has nothing to do with cellular signal.
Can your phone connect to a pc? If it can than there is no corrosion. Also have you looked into apn settings? Sometimes people have to change the apn settings to get cellular signal.
If it can connect to the pc i would try odin and see if that helps at all...if i had money i would gladly buy it off you...but sadly im 17 without a job and only have $9
Sent from my SAMSUNG-SGH-I997 using XDA
I can sync to my PC to swap files back and forth, but not to flash. They say the baseband is missing, or not readable, due to corrosion at a connector on the motherboard. Everything else works okay, and once in awhile, I will get signal, only after switching wifi on and then off again ... sometimes. There's a little red sticker on the inside, with a corner nicked off... and I'm pretty sure it wasn't that way to begin with. I think it may have been one of those moisture sensing stickers...? But if it was there before, I don't think it was red. Anyways, they said I could send it back in to have it reevaluated, but that they'll probably come to the same conclusion as last time. Especially if that is a moisture sensing sticker... I bought this phone outright, from a Guy who had Att service on it originally, and I currently have att service. Is it worth trying to send it into Att 's warranty department?
Sent from my SAMSUNG-SGH-I897 using XDA
Anyone else having issues with the mSd card slot?
Plug a card into mine and it makes a sound and works, knock the device or touch the card and it makes the unplugged sound and disappears..
Looking into the port the pins look like they are at a bit of an angle and the plastic slot moved a bit, a few of the screws weren't exactly tight so I gave them a quick tweak, the slot itself doesnt move anymore but the problem persists..
I've raised it with MS support and they are doing an advanced replacement but didnt know if anyone else had seen, had or heard of this before, I'd put it down to a build quality issue tbh..
Just hope they dont say its not covered as some of the screws have a bit of silver showing where I tweaked them, didnt take it to bits or anything depends how anal they are I guess...
Nope no issues.
I have seen a few people show images of obvious user damage they claim as magically appearing that Microsoft did returns on. You should be fine.
Had that same issue on mine; if I held the card in with my fingernail it would work fine, but as soon as I let go it would come out just enough that it would disconnect. Microsoft exchanged it no problem. My only issue was the support rep told me to send back all accessories, yet they only shipped me a lone Surface, with no charger! When I asked another support rep about it, they said that the accessories ship separately, which means I received my Surface overnight, but had to wait a week for the charger.
Yes, I had this issue on my previous surface. I got an exchange on it, as it randomly stopped booting a few weeks ago, and I haven't noticed it on my current one.
As long as I'm not the only one then, I did try a few different cards so knew it wasnt that, its not like I use the card much atm but its nice to have the extra space seeing as I dont have a bloody drop box app yet
Guy I live chated too at Surface support said just send the Surface back without any of the accessories, then rang me a few hours later as there was a problem on the system and then went through it on the phone, if only Samsung support were as good with this Slate 7 I have :/
Anyways replacement should be in the building shortly, it left the local UPS depot just before 6am, not sure how much use I'll get out of it tho as the charger is sat at home and I didnt even think about it until I saw the post above...
New device 50% power, that'll do, installing updates now, d'oh, battery will probably be dead by the time its done, it sbeen going for an hour and is installing 4 of 18...
Replacement sd card is a much better fit, doesn't wiggle in the slot at all and doesn't disconnect when you touch it..
However I might have a different problem now... :\
bump... anyway to fix this without an exchange? going back to school tomorrow and the closest MSoft store is 2 hours away (Tucson --> Scottsdale). The MSD is def loose and it constantly is disconnecting. pain in the ass when trying to listen to music.
my current solution is I stuck a tiny folded sheet of paper in between the msd and the tablet to try and hold it in place. so far so good, but its only been a few min...
eeisner said:
bump... anyway to fix this without an exchange? going back to school tomorrow and the closest MSoft store is 2 hours away (Tucson --> Scottsdale). The MSD is def loose and it constantly is disconnecting. pain in the ass when trying to listen to music.
my current solution is I stuck a tiny folded sheet of paper in between the msd and the tablet to try and hold it in place. so far so good, but its only been a few min...
Click to expand...
Click to collapse
I did mine on an advanced exchange so wasn't an issue for me, meant putting a holding charge on my card tho, not sure if that's an option..
Well I have been a owner of a LG Nexus 5 for the past (almost) 2 years now, in fact I am coming to the end of my contract very soon and will be able to either goto another company or get a new phone.
Anyways, sometime ago I experienced a problem with my microphone and external speakers not working, or at at least some of the time... After a bit of research online I found out my problem was related to a connection inside the phone that connected the bottom assembly to the main board at the top of the phone. It required me to remove the back panel and a few screws to remove the plastic cover, but the poster suggested putting some tape on top of that connection to hold it down more firmly to the socket it connected too. So I did this. I put some black tap (electrical tape cut to fit.) on top and then assembled the phone again. Viola, It worked!
Well, a short time after I decided that I wanted to update my phone from stock kitkat (4.4.4). Always been curious about custom ROMs and gave Cyanogenmod a try. Not only that I got bold and tried the nightly releases of the new marshmellow update. After some time I started experiencing things not working, like the camera, and a lot of freezing, hang ups and random reboots (not so much the reboots as the constant freezing). Often I couldn't get anything on the screen or the phone to respond from a locked state and when I did, often the phone would lag so much, that doing anything would take a long time and proved to be impossible.
I started thinking it was the nightly releases as the source of my problem and just kind of shrugged it off and figured "they will eventually fix the problem". I kept this thinking for quite some time. But it occurred too me one day that something else was causing the issue I was facing for the simple fact that the lag started showing up in the recovery mode (also custom) and a lot of times would continue to show up after I rebooted my phone. Hence, would rule out any 'software' issues I was facing.
I began to think that my problem was hardware. Maybe it was just time for a new phone. But still months away from the end of my contract, this meant I would have to pay off the 'problematic' phone first before getting a new one. I really didn't like that idea. So while looking into this problem, in a last ditch effort, I opened my phone again. Dunno why but I also decided to get rid of the tap on the connection I tried to fix before... I popped off the connection there and had a look at it. It didn't seem damaged in any way nor did the socket. Strange as it was I put that connect back in the socket and put the cover plate back on making sure not to torque the screws and assembled everything back up....
Now the mic and ext speakers work just fine and the phone is working like I just opened the box and took it out for the first time. And I have not once seen any problems... I understand what's happening here... still just wanted to share that for it was definitely weird or what?
https://drive.google.com/open?id=0B0pUNVcVRCJ7MThMc0NHLUNkSEU
Sorry about the link, only way I can upload an image.
Just so there is no confusion... an image of the effected area, inside the phone. The arrow points to the connector and more importantly the area of the connector that seems damaged. If I press lightly where the arrow is pointing on this image, the assemable at the bottom (speaker/mic) will work, indicating a loose connection. Although after visual inspection, I cannot see any damage to connector or the socket. I suppose the only way to really "fix" the issue is to order a new part. As stated previously, already tried tape on the socket to help hold it down, but that seem to cause just as many issues with the phone performance. Any other suggestions?
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Does anyone else have issues with there ext. speaker and mic not working?
An update on the phone;
back to square one. My ext speaker and mic will not work. And that socket has something to do with the LCD connection on the screen as it will black out if just the right area on the back of the phone is pressed. Only way to revive the phone is to long-press the power button for a reboot. Then will come up fine but speaker and mic still do not work.
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Click to expand...
Click to collapse
Wow, that sounds pretty low level tactics of LG... just shameful really, but not hard to believe these days...
Quite honestly, I am just going to replace the phone. Think I got a pretty good run out of it and think its pretty well time for an upgrade. Anyway, for the reason I got the phone, it wont matter the speaker and mic don't work. Just going to use it for development and it will be a good test device.
Oh an this post is related to this thread so I thought I would link it for it may help someone else facing similar problems....
https://forum.cyanogenmod.org/topic/125227-nightly-cm13-releases-make-my-nexus-5-very-slow/
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
audit13 said:
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
Click to expand...
Click to collapse
Good idea, except the iphone is the most popular phone around here ... find it pretty hard to find one, been looking. But thanks.
I have seen quite a few busted n5 phones in Toronto. I have managed to get working phones with a smashed screen for as little as $30 which is rare for Toronto. Average I pay is $40 to $50. For this price, I either use the phone for parts in several phones or I get third part screen from Aliexpress for around $40 CAD.
I just want to update this as well...
I am fairly certain (now thinking about causes) its not really a design flaw, but more so because I frequently sat on my phone when it was in my back pocket...
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Click to expand...
Click to collapse
It was not me but I had that same experience. Replaced with a cheap oem and it didn't charge after that.
I found out why. The charger usb socket was not connected to anything ! Unbelievable! It lacked the black plastic backing for that part of the cable to connect to.