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Sound stops working until reboot

I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk

epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
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Click to collapse
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.

UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
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I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.

UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
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Same exact thing here. Ive tried calling but they want me to put up another $350 until the recieve the defective device which could be a week. So frustrating.

Grims said:
I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.
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Click to collapse
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?

timfimjim said:
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?
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Click to collapse
It's possible it's an issue with the headphone jack thinking headphones are plugged in when they're not. I've seen it happen before, and even plugging in headphones didn't resolve it until I cleaned the jack. Haven't seen that issue on a brand new device though.
Google has fantastic support, so I'm going to wait it out as long as possible so if I do have to RMA it I'll have a better chance of getting a later hardware revision.

Is the devices still locked and rooted? My still new from factory. When I do a factory reset sound will work for few seconds and give out. I am going to try to root and unlock load a custom rom and see if that fixes the problem.

Mine is stock, unrooted.
It has to be a software issue because when I reboot the sound works again.
I really do not want to RMA, everything else seems fine.

Just rooted unlocked flashed a custom rom. Still no sound...then just now out of nowhere sound works??

emeniit ealdne
Reporting a similar issue on my end. Doublethinking if I ripped out the headphones too roughly but initially thought my right earbud was busted so a coworker opted to let me use his. It was playing YouTube videos on loudspeaker just fine during lunch. OTW back to the office noticed that sound notifications were buggy. Plugged in coworker's headphones to confirm if mine was busted but experienced same outage. Then both earbuds went silent. Thought I had to clean the jack when I got home but I did a restart and they work fine.

I have the same problem with my N5. When I adjust the volume with the rocker, I no longer hear the sound that lets you know it's being changed. It resolves itself after a few minutes, but it concerns me.
Sent from my Nexus 5 using Tapatalk

I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse

gdarren said:
I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
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In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?

kp432 said:
In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?
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Click to collapse
I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.

zmattmanz said:
I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.
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Click to collapse
Ive rebooted multiple times, wiped re-flashed rom, and nothing. The only reason i unlocked/rooted was hopes that a new Rom would fix. Started acted this way fresh from the box. Thinking of flashing the whole .img?

This problem started for me a few days ago, when I got a call and noticed there was no sound from the speaker. After fiddling with my sound settings and rebooting all was working again for a few hours, then the sound stopped again. I had a colume toggle widget installed which I though may have been causing a prob so uninstalled it. This morning, I had no sound from the speaker again. Did a safe mode boot and still no sound. Fiddled with the volume controls, rebooted a couple of more times and still nothing. I rang Google, and while I was on hold, hit the speaker button and the speaker worked fine in-call. Spoke to a Google device "expert" who had not heard of this prob, and suggested I do a factory restore (the good old "Have you tried turning it off and on again?" fix). Just did a factory restore and the speaker is working fine again. So seems like a software issue, I hope Google addresses this soon.

hi guys,
not sure if this is still actual but same thing happened to my missus tonight. she missed the work today cos of this. there is no sound what so ever. for now I haven't have much time to play with it as she was running late. its the latest device bought just few weeks ago and there is latest update on it. its in factory state, untouched, no root as she doesnt want me to touch her phones (not sure why ??? )
anybody else still having same issues these days? anyone can confirm if it is SW or HW issue?
thx

it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm

bhavstech said:
it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm
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phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do

rikardo1979 said:
phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do
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Click to collapse
If it's completely stock then perform a factory reset from the stock recovery and make sure she hasn't installed any apps that could interfere with sound. Apps like Tasker may be.
- Sent from an IceCold Hammerhead!

[Q] [LOLLIPOP] Phone calls broken with headphones only. Internal mic broken.

Hello,
Im running Lollipop stock if I make a phone call with my headphones with no mic plugged in, the other side tells me that they can't hear me . As soon as I unplug the headphone, sound is normal again. Its like as if the internal microphone on the phone is shut off. If I use the speakerphone on the phone without headphones then its fine. This was never a problem when using the latest Kitkat. This just started since I have upgraded to Lollipop on my Nexus 5. Is there a fix to return the behaviour as it was in Kitkat? Thanks.

raiden said:
Hello,
Im running Lollipop stock if I make a phone call with my headphones with no mic plugged in, the other side tells me that they can't hear me . As soon as I unplug the headphone, sound is normal again. Its like as if the internal microphone on the phone is shut off. If I use the speakerphone on the phone without headphones then its fine. This was never a problem when using the latest Kitkat. This just started since I have upgraded to Lollipop on my Nexus 5. Is there a fix to return the behaviour as it was in Kitkat? Thanks.
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Same here, and it's very annoying, but i don't think the mic is disabled because if i shout right into the microphone the person on the other side can hear me, but very feebly.
Sometimes, if i reboot the phone, it will work with no problem but i can't reboot every time i receive a call.

I'm also seeing this problem. I haven't checked if yelling works! It was fine on KitKat. I updated using the OTA and don't have root or any modifications.
Is it possible to report this to Google?

bdtouchpro said:
I'm also seeing this problem. I haven't checked if yelling works! It was fine on KitKat. I updated using the OTA and don't have root or any modifications.
Is it possible to report this to Google?
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Click to collapse
I think so, on Android bug tracker maybe. Too bad there is no right way to reproduce the issue every time.

I have the same issue withe 5.0 every time I am using my phone (N5 stock) with normal headphones.
I have also raised an issue in the Android issue tracker (Issue 80251 if you want to add updates to it)
Sadly I am a new user and I cannot post direct links yet

Same problem
I have the same issue. Person on the other end cannot hear me when I have headphones plugged in. It was fine before the update to lollipop.
Using a nexus 5

+1
My nexus 5 has the same issue. Hope this is fixed soon.

+1. I used to have a cool hands free in the car. Now I have to pick up the Phone. Not cool.

Anyone who tried 5.0.1 can tell if it has been fixed?

I am also having this issue since i upgraded to lollipop, I've tried rolling back to 4.4.4 and the microphone still doesn't. I even bought a new microphone usb port cable off ebay and replaced it with no luck

I have this problem now too..
All of a sudden I have this problem too. It's really weird. Mic doesn't work for voice typing or video recording. But if I start a phone call and turn speakerphone on, the mic does work for videos and voice typing! So its obviously a software bug (not a hardware problem).
I called Google Nexus support and they couldn't help me. So they sent me over to LG who also couldn't help. Is there any fix for this yet (besides factory reset!?)..

I just figured out how to fix the problem!! I made a youtube video to more easily demonstrate how to fix it. (It's an easy fix!) https://www.youtube.com/watch?v=_dPQKopQq9k (scroll to 1:46 to go straight to the fix).

Just worked OK on Android 5.1 on Nexus 5. So it looks like the software is now fixed.

Android 5.1 here, fresh install. I have this problem too, so it's not fixed in the firmware.

5.1 speaker and microphone issues

Since upgrading the speaker and microphone keep not working.
I need to reboot a few times and clear cache to get it to work again.
I've missed my alarm 2 days in a row because of the issue.
I'm running elemental x and stock ROM.
Anyone else have this problem? I've read about others having the problem on nexus 4 when upgrading to 5.0

Try a different kernel? Factory reset?
Sent from my SM-T217S using XDA Free mobile app

Switching to Franco's fixed it. Thanks.

tigerdim said:
Switching to Franco's fixed it. Thanks.
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Actually.. Francoo fixed the speaker, but the microphone still isnt working.

The mic issue is actually hardware. I read another thread and pressing the back indeed solves the problem. Thought it was 5.1 causing the issue as it appeared after I upgrading.

If it is hw problem, than why reciever hear me when speaker is on during call? Are there two mics each for "different" way of call? Sounds to me very strange. But might be I am wrong...
Nexus 5 stock unrooted 5.1

Im guessing 2 different mics. The mic also works perfectly for me when on speaker. Pressing the back immediately solves the problem for me when not on speaker. Funny thing is, a few times clearing cache solved the problem, but I now think its just the way I hold the phone when booting to recovery.

Cleaned cache many times but no success. Seems to me that phone uses noise canceling mic instead regular one. Going to send it to repair, despite it looks as sw issue. Let's see

I had issues on my Nexus 5 with the microphone once I upgraded to 5.0
Basically, no one could hear me from the microphone unless I turned off the noise cancellation in the build.prop - but then that generated echo.
Even after a lot of great work by @chdloc, I never really found a manageable solution. In the end I bought a Nexus 6 and was going to use my Nexus 5 as a Go Pro alternative, but unfortunately my missus is using it now and I was hoping to find some kind of fix.

Mic too low during Bluetooth calls

I'm having an issue with my Idol 3 5.5". It functions normally when in handset or speaker mode I can hear the other party and they can hear me, but when I connect to my car's Bluetooth people tell me they can't hear me or it sounds like the mic is far away and under water. I did not have this problem with my last phone so I do not believe the issue is with my car (it's a Grom unit) I have only had this phone for a couple weeks and have had the issue from the beginning.
I'm running 6.0.1 stock ROM build 7VAB-UEB0
So far I have tried:
turning off and on Bluetooth on my phone during or right before calls
unpairing and repairing my car
I am charging an old Bluetooth earpiece to try that today and make sure it isn't an issue with my car.
Anyone else have this issue and were you able to solve it?

Me too, dont know what to do

Same problem here, http://forum.xda-developers.com/showthread.php?p=69084028

ciclolars said:
Same problem here, http://forum.xda-developers.com/showthread.php?p=69084028
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Click to collapse
Not the same issue. That thread is talking about poor/low microphone when recording video. This thread is about poor microphone quality through bluetooth, which does not use the phone's microphone.
I'm still trying to determine what the issue is. I tried using an old bluetooth headset and the test call was fine so I will try it tomorrow while driving to confirm. It might be that the Idol doesn't like certain bt devices.

Microphone does not work when on speakerphone

I just started using my Pixel a couple days ago. I updated it to Android 7.1.1 immediately after finishing setup.
Everything seemed to work fine and I made a call on speakerphone but the other party couldn't hear me at all. When I switched back to normal call (earpiece) they could hear me immediately.
The mic does work on other usages like video recording, saying OK, Google, etc.
I tried booting into Safe Mode but the other call party still couldn't hear me. Should I try factory reset? Does anyone has this problem? This is an opposite problem to this thread, his/her mic does work only on speakerphone but not anywhere else. Thanks!

Mine has no issues. Are you covering the mic?
Sent from my Pixel using XDA-Developers mobile app

bwheelies said:
Mine has no issues. Are you covering the mic?
Sent from my Pixel using XDA-Developers mobile app
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Click to collapse
No I'm not covering the mic.
There seems to be several issues regarding the microphone on Pixel phones reporting on Pixel User Community
This is kinda stupid problem as a phone at this price couldn't do its basic functionality!

Mine does that to on latest u update. Now my microphone doesn't work at all. No Google now, no speaker, and regular talk. So now I just have a texting a machine until I can pay for insurance phone. ?
Sent from my Pixel using Tapatalk

manuski said:
Mine does that to on latest u update. Now my microphone doesn't work at all. No Google now, no speaker, and regular talk. So now I just have a texting a machine until I can pay for insurance phone. ?
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Click to collapse
Pay? It's under a year for sure that you've owned it - have a Google replace it for free!

I've had similar sort of issues since the NOF26V update. Haven't quite pinpointed when and how to trigger it but on numerous occasions I would go to place a call (normal call through earpiece):
- person picks up, however they cannot hear me, as if the microphone is not working.
- I cannot hear anything out of the earpiece no matter what volume.
- Switch to speakerphone, same again not hearing any audio for a approx 3-4 seconds, then a short choppy bit of audio which then cuts out. A few seconds of silence again and then a short choppy bit of audio again.
- Either party hangs up.
- OK Google does not respond.
- Manually activate OK Google by holding down middle button.
- Start to speak but no audio is recognised as if the microphone is muted.
- Try to re-train OK Google, same again, no audio is heard/recognised when I speak "OK Google"
- Go to YouTube and play audio, speaker audio works.
- Restart phone, and all is OK again until sometime later (again haven't been able to pinpoint when/how) this occurs again.
- Restarting phone only way to fix.
Anyone else having similar symptoms?
---------- Post added at 09:24 AM ---------- Previous post was at 09:20 AM ----------
Just had another random issue, plugged headphones into headphone jack to listen to music, headphones not recognised as being plugged in, audio coming out of speaker. Clear all running apps, restart spotify, same thing audio coming out of speaker not headphones. Try in other apps such as YouTube, podcast player, same issue. Keep audio playing and remove headphones and plug them in again, no effect, audio still playing out of speaker during unplug/plug in - as if not recognised. Restart phone, all is OK.
Is this somehow related to the above call audio issues?

Im having same issue and i bought phone from a guy on craigslist.it was brand new .dont know what to do now

My wife's Pixel has a problem where the mic & speakers stop working. We also noticed that when the phone is rebooted, the boot animation never shows the "dancing dots", it stays on the Google logo screen for awhile, then the Android unlock screen appears.
Bought the device from the Play Store. Google agreed at once that it's a hardware issue. Replacement phone will be here Monday.

bgaccord said:
Im having same issue and i bought phone from a guy on craigslist.it was brand new .dont know what to do now
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just 6 days ago I had the same problem. i contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Sent from my Pixel using XDA-Developers Legacy app

After installing the last OTA update (march 2017) my speakers and microphones are not working anymore. My headphone jack doesn't recognize headphones. And i bought it from ebay too and cant contact my seller.
---------- Post added at 11:25 PM ---------- Previous post was at 11:24 PM ----------
ryuben2k said:
just 6 days ago I had the same problem. i contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Click to expand...
Click to collapse
Did you try flashing a factory image with your pc to see if that solves the problem?

I too am having this problem after march update. I wonder if it is related to this http://www.greenbot.com/article/3179145/android/google-responds-to-pixel-microphone-issues-with-official-replacement-program.html

ryuben2k said:
just 6 days ago I had the same problem. I contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
When my 5x boot looped I was in the same issue as you. A contacted Google a second time and they didn't even care that I bought it off eBay and just sent me a replacement. I think it depends on what rep you get. I would just try again.

Jaggar345 said:
When my 5x boot looped I was in the same issue as you. A contacted Google a second time and they didn't even care that I bought it off eBay and just sent me a replacement. I think it depends on what rep you get. I would just try again.
Click to expand...
Click to collapse
i contacted Google support and they process me a replacement.

Have you found a fix?
dTheory1 said:
I've had similar sort of issues since the NOF26V update. Haven't quite pinpointed when and how to trigger it but on numerous occasions I would go to place a call (normal call through earpiece):
- person picks up, however they cannot hear me, as if the microphone is not working.
- I cannot hear anything out of the earpiece no matter what volume.
- Switch to speakerphone, same again not hearing any audio for a approx 3-4 seconds, then a short choppy bit of audio which then cuts out. A few seconds of silence again and then a short choppy bit of audio again.
- Either party hangs up.
- OK Google does not respond.
- Manually activate OK Google by holding down middle button.
- Start to speak but no audio is recognised as if the microphone is muted.
- Try to re-train OK Google, same again, no audio is heard/recognised when I speak "OK Google"
- Go to YouTube and play audio, speaker audio works.
- Restart phone, and all is OK again until sometime later (again haven't been able to pinpoint when/how) this occurs again.
- Restarting phone only way to fix.
Anyone else having similar symptoms?
---------- Post added at 09:24 AM ---------- Previous post was at 09:20 AM ----------
Just had another random issue, plugged headphones into headphone jack to listen to music, headphones not recognised as being plugged in, audio coming out of speaker. Clear all running apps, restart spotify, same thing audio coming out of speaker not headphones. Try in other apps such as YouTube, podcast player, same issue. Keep audio playing and remove headphones and plug them in again, no effect, audio still playing out of speaker during unplug/plug in - as if not recognised. Restart phone, all is OK.
Is this somehow related to the above call audio issues?
Click to expand...
Click to collapse
My pixel's mic and earpiece also stop working and only fix is restart. And stop working after a while, and restart is only fix. Weird! I can't talk over call :'(

I have the same issues on my Pixel. But they appeared after updating to 8.1. and I came from the 8.1 Beta.
I downgraded back to Android 8.0 and have no issues so far. Have not yet tried to update again.