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Sound stops working until reboot

I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk

epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
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My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.

UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
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I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.

UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
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Same exact thing here. Ive tried calling but they want me to put up another $350 until the recieve the defective device which could be a week. So frustrating.

Grims said:
I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.
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Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?

timfimjim said:
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?
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It's possible it's an issue with the headphone jack thinking headphones are plugged in when they're not. I've seen it happen before, and even plugging in headphones didn't resolve it until I cleaned the jack. Haven't seen that issue on a brand new device though.
Google has fantastic support, so I'm going to wait it out as long as possible so if I do have to RMA it I'll have a better chance of getting a later hardware revision.

Is the devices still locked and rooted? My still new from factory. When I do a factory reset sound will work for few seconds and give out. I am going to try to root and unlock load a custom rom and see if that fixes the problem.

Mine is stock, unrooted.
It has to be a software issue because when I reboot the sound works again.
I really do not want to RMA, everything else seems fine.

Just rooted unlocked flashed a custom rom. Still no sound...then just now out of nowhere sound works??

emeniit ealdne
Reporting a similar issue on my end. Doublethinking if I ripped out the headphones too roughly but initially thought my right earbud was busted so a coworker opted to let me use his. It was playing YouTube videos on loudspeaker just fine during lunch. OTW back to the office noticed that sound notifications were buggy. Plugged in coworker's headphones to confirm if mine was busted but experienced same outage. Then both earbuds went silent. Thought I had to clean the jack when I got home but I did a restart and they work fine.

I have the same problem with my N5. When I adjust the volume with the rocker, I no longer hear the sound that lets you know it's being changed. It resolves itself after a few minutes, but it concerns me.
Sent from my Nexus 5 using Tapatalk

I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse

gdarren said:
I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
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In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?

kp432 said:
In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?
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I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.

zmattmanz said:
I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.
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Ive rebooted multiple times, wiped re-flashed rom, and nothing. The only reason i unlocked/rooted was hopes that a new Rom would fix. Started acted this way fresh from the box. Thinking of flashing the whole .img?

This problem started for me a few days ago, when I got a call and noticed there was no sound from the speaker. After fiddling with my sound settings and rebooting all was working again for a few hours, then the sound stopped again. I had a colume toggle widget installed which I though may have been causing a prob so uninstalled it. This morning, I had no sound from the speaker again. Did a safe mode boot and still no sound. Fiddled with the volume controls, rebooted a couple of more times and still nothing. I rang Google, and while I was on hold, hit the speaker button and the speaker worked fine in-call. Spoke to a Google device "expert" who had not heard of this prob, and suggested I do a factory restore (the good old "Have you tried turning it off and on again?" fix). Just did a factory restore and the speaker is working fine again. So seems like a software issue, I hope Google addresses this soon.

hi guys,
not sure if this is still actual but same thing happened to my missus tonight. she missed the work today cos of this. there is no sound what so ever. for now I haven't have much time to play with it as she was running late. its the latest device bought just few weeks ago and there is latest update on it. its in factory state, untouched, no root as she doesnt want me to touch her phones (not sure why ??? )
anybody else still having same issues these days? anyone can confirm if it is SW or HW issue?
thx

it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm

bhavstech said:
it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm
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phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do

rikardo1979 said:
phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do
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If it's completely stock then perform a factory reset from the stock recovery and make sure she hasn't installed any apps that could interfere with sound. Apps like Tasker may be.
- Sent from an IceCold Hammerhead!

[Q] Microphone doesn't work. Even after exchange

Hi there! I've bought used Nexus 5 recently, and it had issue with microphone and cracked screen. So I ordered replacements on ebay, but when I've changed daughterboard (usb, mic, etc.), the problem remains. Everything work with both daughterboards except for the mic. And yes, i tried it with different ROMs. I can't complain about unfair seller, screen was rather good.
So, my question is: may there be another reason for mic not working, or it is nothing but defective daughterboard? I don't believe in such coincidences.
Can't get another device for test now, so i need for you help.

in-call mic not working
i'm having problems with my mic also after cracking a screen and replacing the screen then I cracked the new one and a few weeks later after I installed android L my in call mic broke my speaker phone will work but not the regular one but I have yet to find any solution I have factory reset and tried multipule roms Maybe a bootloader update I know there was in call problem on the 4.4.1 update due to the bootloader needing updated but I would think my speaker phone would not work if this was the case., I was thinking about putting my stock screen back on and trying to send it back but it was a present from my step dad so it might be a pain. I will let you know if I figure something out , Is yours al mics or just in call? does speaker phone work?

Speaker works. Only in-call mic seemed to be broken.

Same issue, after updating to lollipop my mic stop working

Hi, i have the same problem.
Did you solved it in the meantime?

5.1 speaker and microphone issues

Since upgrading the speaker and microphone keep not working.
I need to reboot a few times and clear cache to get it to work again.
I've missed my alarm 2 days in a row because of the issue.
I'm running elemental x and stock ROM.
Anyone else have this problem? I've read about others having the problem on nexus 4 when upgrading to 5.0

Try a different kernel? Factory reset?
Sent from my SM-T217S using XDA Free mobile app

Switching to Franco's fixed it. Thanks.

tigerdim said:
Switching to Franco's fixed it. Thanks.
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Actually.. Francoo fixed the speaker, but the microphone still isnt working.

The mic issue is actually hardware. I read another thread and pressing the back indeed solves the problem. Thought it was 5.1 causing the issue as it appeared after I upgrading.

If it is hw problem, than why reciever hear me when speaker is on during call? Are there two mics each for "different" way of call? Sounds to me very strange. But might be I am wrong...
Nexus 5 stock unrooted 5.1

Im guessing 2 different mics. The mic also works perfectly for me when on speaker. Pressing the back immediately solves the problem for me when not on speaker. Funny thing is, a few times clearing cache solved the problem, but I now think its just the way I hold the phone when booting to recovery.

Cleaned cache many times but no success. Seems to me that phone uses noise canceling mic instead regular one. Going to send it to repair, despite it looks as sw issue. Let's see

I had issues on my Nexus 5 with the microphone once I upgraded to 5.0
Basically, no one could hear me from the microphone unless I turned off the noise cancellation in the build.prop - but then that generated echo.
Even after a lot of great work by @chdloc, I never really found a manageable solution. In the end I bought a Nexus 6 and was going to use my Nexus 5 as a Go Pro alternative, but unfortunately my missus is using it now and I was hoping to find some kind of fix.

Audio Issue Questions?

I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?

Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.

I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.

Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.

I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..

That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.

Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.

I'll give this a shot. How long has this been working for you?

Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?

chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
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Occasionally. Typically a reboot fixes it for me.

magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
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meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.

CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
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I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.

magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
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I have the exact same issue Are we sure it's a hardware problem?

d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
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If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol

magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
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Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:

After upgrading to Android 10, microphone no longer works for calling

I got my phone on Friday and upgraded it to Andriod 10 this morning, so I didn't have a chance to test if this was also an issue for Android 9. However, when I tried to make a call this afternoon, the other side can no longer hear me, while I can hear the other side just fine.
I tried switching some settings while calling and switching Speaker to be on is enough to get microphone back, then I can switch speaker back to off and use it normally. Rebooting the phone will cause the issue to reappear.
Trying to see if any of you are having the same issue.

I have the exact same issue. The mic works after I toggle the speaker, but another issue happens in subsequent calls... sound no longer comes out of the earpiece, only through the bottom speaker. It's such a bizarre bug.

My microphone works but my headphones don't work (no sound) when plugged into 3.5mm jack. Needed to talk via speakerphone or earpiece.
Seems they didn't fully test their calling on this first patch?
Music via 3.5mm works.

WW_17.1810.1910.68 seems to have fixed my issues.

SonicSamZ said:
WW_17.1810.1910.68 seems to have fixed my issues.
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With the 3.5mm audio call issue only I assume?

Redhawk2000 said:
With the 3.5mm audio call issue only I assume?
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That is correct.

joefu said:
I have the exact same issue. The mic works after I toggle the speaker, but another issue happens in subsequent calls... sound no longer comes out of the earpiece, only through the bottom speaker. It's such a bizarre bug.
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Toggling the speakerphone seems to fix the audio coming out of the bottom speaker. A fix for the fix?

Is there any fix for this issue? I am facing the same problem, the phone speaker and microphone will not work during the call and playing music, but works fine if I toggle to speaker mode. Music is a problem, but works fine with headphone. Very strange.

I am running into same issue on Android 10 with latest updates. Toggling the speakerphone one and off fixes the problem for a while and the it comes back on. Third party VOIPs make calls with no issues.
Looking at Asus official forums - you can see the problem reported on a variety of models and I don't see a resolution anywhere. I got a bad feeling about this...

virtgar said:
I am running into same issue on Android 10 with latest updates. Toggling the speakerphone one and off fixes the problem for a while and the it comes back on. Third party VOIPs make calls with no issues.
Looking at Asus official forums - you can see the problem reported on a variety of models and I don't see a resolution anywhere. I got a bad feeling about this...
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Are you on tmobile? They have noted in the forum that they have noted it with tmobile and are working on a solution.

Redhawk2000 said:
Are you on tmobile? They have noted in the forum that they have noted it with tmobile and are working on a solution.
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Interesting - I'm on Mint Mobile which operates on the T-Mobile network. So maybe this affects me and their solution will address my issue. Thank you.

Having the same microphone problems on T-Mobile as well
Sent from my ASUS_I01WDX using Tapatalk

I fixed it
LolitaPlus said:
I got my phone on Friday and upgraded it to Andriod 10 this morning, so I didn't have a chance to test if this was also an issue for Android 9. However, when I tried to make a call this afternoon, the other side can no longer hear me, while I can hear the other side just fine.
I tried switching some settings while calling and switching Speaker to be on is enough to get microphone back, then I can switch speaker back to off and use it normally. Rebooting the phone will cause the issue to reappear.
Trying to see if any of you are having the same issue.
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I fixed it by uninstalling Google

meinreno said:
I fixed it by uninstalling Google
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By uninstalling what application did you fix it?