I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
Click to expand...
Click to collapse
I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.
UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
Click to expand...
Click to collapse
Same exact thing here. Ive tried calling but they want me to put up another $350 until the recieve the defective device which could be a week. So frustrating.
Grims said:
I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.
Click to expand...
Click to collapse
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?
timfimjim said:
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?
Click to expand...
Click to collapse
It's possible it's an issue with the headphone jack thinking headphones are plugged in when they're not. I've seen it happen before, and even plugging in headphones didn't resolve it until I cleaned the jack. Haven't seen that issue on a brand new device though.
Google has fantastic support, so I'm going to wait it out as long as possible so if I do have to RMA it I'll have a better chance of getting a later hardware revision.
Is the devices still locked and rooted? My still new from factory. When I do a factory reset sound will work for few seconds and give out. I am going to try to root and unlock load a custom rom and see if that fixes the problem.
Mine is stock, unrooted.
It has to be a software issue because when I reboot the sound works again.
I really do not want to RMA, everything else seems fine.
Just rooted unlocked flashed a custom rom. Still no sound...then just now out of nowhere sound works??
emeniit ealdne
Reporting a similar issue on my end. Doublethinking if I ripped out the headphones too roughly but initially thought my right earbud was busted so a coworker opted to let me use his. It was playing YouTube videos on loudspeaker just fine during lunch. OTW back to the office noticed that sound notifications were buggy. Plugged in coworker's headphones to confirm if mine was busted but experienced same outage. Then both earbuds went silent. Thought I had to clean the jack when I got home but I did a restart and they work fine.
I have the same problem with my N5. When I adjust the volume with the rocker, I no longer hear the sound that lets you know it's being changed. It resolves itself after a few minutes, but it concerns me.
Sent from my Nexus 5 using Tapatalk
I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
gdarren said:
I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
Click to expand...
Click to collapse
In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?
kp432 said:
In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?
Click to expand...
Click to collapse
I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.
zmattmanz said:
I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.
Click to expand...
Click to collapse
Ive rebooted multiple times, wiped re-flashed rom, and nothing. The only reason i unlocked/rooted was hopes that a new Rom would fix. Started acted this way fresh from the box. Thinking of flashing the whole .img?
This problem started for me a few days ago, when I got a call and noticed there was no sound from the speaker. After fiddling with my sound settings and rebooting all was working again for a few hours, then the sound stopped again. I had a colume toggle widget installed which I though may have been causing a prob so uninstalled it. This morning, I had no sound from the speaker again. Did a safe mode boot and still no sound. Fiddled with the volume controls, rebooted a couple of more times and still nothing. I rang Google, and while I was on hold, hit the speaker button and the speaker worked fine in-call. Spoke to a Google device "expert" who had not heard of this prob, and suggested I do a factory restore (the good old "Have you tried turning it off and on again?" fix). Just did a factory restore and the speaker is working fine again. So seems like a software issue, I hope Google addresses this soon.
hi guys,
not sure if this is still actual but same thing happened to my missus tonight. she missed the work today cos of this. there is no sound what so ever. for now I haven't have much time to play with it as she was running late. its the latest device bought just few weeks ago and there is latest update on it. its in factory state, untouched, no root as she doesnt want me to touch her phones (not sure why ??? )
anybody else still having same issues these days? anyone can confirm if it is SW or HW issue?
thx
it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm
bhavstech said:
it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm
Click to expand...
Click to collapse
phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do
rikardo1979 said:
phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do
Click to expand...
Click to collapse
If it's completely stock then perform a factory reset from the stock recovery and make sure she hasn't installed any apps that could interfere with sound. Apps like Tasker may be.
- Sent from an IceCold Hammerhead!
Related
Hello!
I've got an strange problem with the audio on my Nexus 5. If I play music without headphones, there's no audio output through the phone speakers. But if I press the Volume-Up-Button the typical sound is played through my phone speakers, and also the ringtone when I'm called is hearable.
If I plug in a headset, every sound is played through the headset, like normally.
I've got the newest CyanogenMod Nightly and I already tried returning to stock, but it doesn't help
It's really frustrating, it suddenly occured, from one day to another.
Looks like my Nexus is always thinking that theres a headset plugged in, even if there isn't. And there's also nothing in the headphone jack.
I've already searched, but hadn't found someone who has a similiar problem, so I thought I ask here, before I contact the Google Support.
Maybe someone of you can help me. Thanks in advance!
Greetings,
Markus
PS: Sorry for my bad english
markus_xx said:
Hello!
I've got an strange problem with the audio on my Nexus 5. If I play music without headphones, there's no audio output through the phone speakers. But if I press the Volume-Up-Button the typical sound is played through my phone speakers, and also the ringtone when I'm called is hearable.
If I plug in a headset, every sound is played through the headset, like normally.
I've got the newest CyanogenMod Nightly and I already tried returning to stock, but it doesn't help
It's really frustrating, it suddenly occured, from one day to another.
Looks like my Nexus is always thinking that theres a headset plugged in, even if there isn't. And there's also nothing in the headphone jack.
I've already searched, but hadn't found someone who has a similiar problem, so I thought I ask here, before I contact the Google Support.
Maybe someone of you can help me. Thanks in advance!
Greetings,
Markus
PS: Sorry for my bad english
Click to expand...
Click to collapse
Have you looked at the media volume level in settings/sounds/volumes? Just to rule it out.
Couple of things.
The phone could think that the headphones are still plugged in. Try plugging it in and pulling out a couple times.
It could be RMA time if you go back to completely stock and this still happens.
gee2012 said:
Have you looked at the media volume level in settings/sounds/volumes? Just to rule it out.
Click to expand...
Click to collapse
of course I already did that
mistahseller said:
Couple of things.
The phone could think that the headphones are still plugged in. Try plugging it in and pulling out a couple times.
It could be RMA time if you go back to completely stock and this still happens.
Click to expand...
Click to collapse
I got that problem since more than a week already and I still use my phone, so I plugged it in and out almost permanently, but thanks.
And yeah, looks like it's RMA time, unfortunately.
markus_xx said:
of course I already did that
Click to expand...
Click to collapse
Then you can do a data factory reset or reflash the factory image and if that doesn`t help yo might contact Google for a RMA (as allready stated above by another user).
gee2012 said:
Then you can do a data factory reset or reflash the factory image and if that doesn`t help yo might contact Google for a RMA (as allready stated above by another user).
Click to expand...
Click to collapse
already did a factory reset and flashed the factory image, like mentioned in my first post.
Hey, OP, did you find a solution to this? My phone just started doing this today as well, and I'd prefer to avoid RMA if possible.
Well, I found out the phone had been dropped in some semi-liquid food. So I opened up the back cover a bit, found some remains and cleaned it up and now it works fine again. Woot! Not sure if that is relevant to anyone else though (or if it really made a difference or was just a coincidence), lol.
In my case, it wasn't something like that. I just contacted Google for a RMA and got a new device very fast.
Some liquid inside the phone
Hey there!
This afternoon my Nexus 5 started to have the same problem you have related. I remove the back cover and I discover that it was full of liquid against the surface. I was running with the phone in my pocket (condensed sweat), so I recommend not to do that.
I have dried it and it seems that doesn't work yet =(
I hope my answer will help anyone with the same problem (at least to know a possible source of the problem).
RE: OnePlus One Speakers not working!
Hello,
It has been almost 4 months since I bought my OnePlus One and for the past month my dual speakers haven't been working. There is no sound output even when people are calling me. I have to plug in an external speaker or headphones to listen to the audio. Other than that, I can hear nothing. I am currently on the new CM13.0-20151220 nightly and I installed it in hope that this is just a software problem and that a new update will fix it but it still hasn't worked. I've factory resetted and re-booted my phone several times. I've tried installing SoundAbout but that didn't work either. Can you guys help me out?
Sounds like a hardware issue since it remained after factory reset. If you are still under warranty raise an RMA on the website
Sent from my A0001 using Tapatalk
harison291 said:
Hello,
It has been almost 4 months since I bought my OnePlus One and for the past month my dual speakers haven't been working. There is no sound output even when people are calling me. I have to plug in an external speaker or headphones to listen to the audio. Other than that, I can hear nothing. I am currently on the new CM13.0-20151220 nightly and I installed it in hope that this is just a software problem and that a new update will fix it but it still hasn't worked. I've factory resetted and re-booted my phone several times. I've tried installing SoundAbout but that didn't work either. Can you guys help me out?
Click to expand...
Click to collapse
Make sure your headphone jack is clean. If that doesn't help, go back to stock, using the recommended recovery to do it. Don't install any apps at all, and test the phone.
If that doesn't do it, then you can see about service because you'd be pretty sure it's hardware.
I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?
Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.
I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..
That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.
Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.
I'll give this a shot. How long has this been working for you?
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
Click to expand...
Click to collapse
Occasionally. Typically a reboot fixes it for me.
magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
Click to expand...
Click to collapse
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
Click to expand...
Click to collapse
I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.
magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
Click to expand...
Click to collapse
I have the exact same issue Are we sure it's a hardware problem?
d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
Click to expand...
Click to collapse
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
Click to expand...
Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:
Hey guys,
So today my Pixel has been acting weird. I was listening to spotify on my phone's speakers and it suddenly got really quiet. Then a few minutes later they acted fine again. Now they wont emit any kind of sound, even the boot noise. But, when I plug in my headphones or bluetooth to my car all the sound works. Any ideas? Im running 7.1.2 rooted with EX and viper. I tried using SoundAbout to force sound through the speakers with no success.
ohioa6driver said:
Hey guys,
So today my Pixel has been acting weird. I was listening to spotify on my phone's speakers and it suddenly got really quiet. Then a few minutes later they acted fine again. Now they wont emit any kind of sound, even the boot noise. But, when I plug in my headphones or bluetooth to my car all the sound works. Any ideas? Im running 7.1.2 rooted with EX and viper. I tried using SoundAbout to force sound through the speakers with no success.
Click to expand...
Click to collapse
try flashing the full stock pixel image and test speakers. (give it a day as it may work for a bit after flashing.)
this may seem like a software issue since it may work after restoring stock for a bit but it probably isnt.
if you still have the issue and its likely you will, contact google or your carrier depending on where you purchased it, to get a replacement. this is a known issue due to poor soldering.
Thanks Exad. Reverted everything to stock, did a factory reset, and nothing. Google is just going to replace it. Thanks for the advice.
I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
squareballz said:
I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
Click to expand...
Click to collapse
Yes and it is quite irritating.
Hi, I have exactly the same problem.
Do you have a case on the phone? Perhaps it's detecting that you are in dock mode? Just throwing some things out there since it does not seem to be widespread.
squareballz said:
I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
Click to expand...
Click to collapse
I thought I was going crazy when I picked up a call it was super loud prior to putting it to my ear lol I have no case nor screen protector so this is a legit bug.
Interesting....just applied March update. I'll see if this remedies it.
bakemcbride21 said:
I thought I was going crazy when I picked up a call it was super loud prior to putting it to my ear lol I have no case nor screen protector so this is a legit bug.
Interesting....just applied March update. I'll see if this remedies it.
Click to expand...
Click to collapse
March update did not fix it. It's getting really annoying
Time for an RMA. This can't be software related since very few are seeing it. Could be hardware so a different unit is in order. Good luck.
Sent from my Pixel 2 using XDA-Developers Legacy app
I'll bet this is happening to more people than we think. Very rarely do I chime in, I'm usually a lurker. But I figure I better say something because this problem has already happened to me twice today. It is really really frustrating. Especially for a device as expensive as this one.
bobby janow said:
Time for an RMA. This can't be software related since very few are seeing it. Could be hardware so a different unit is in order. Good luck.
Sent from my Pixel 2 using XDA-Developers Legacy app
Click to expand...
Click to collapse
RMA time??? Not on Verizon lol I don't use my phone to talk enough to justify getting an unlockable phone on RMA.
I'll deal with the occasional speakerphone pickup for the $50 I paid for the phone (well work paid) and having it unlocked/rooted etc
jascolli said:
I'll bet this is happening to more people than we think. Very rarely do I chime in, I'm usually a lurker. But I figure I better say something because this problem has already happened to me twice today. It is really really frustrating. Especially for a device as expensive as this one.
Click to expand...
Click to collapse
I'll bet it's not. The device has been out 6 months and I see 4 users with the problem out of thousands out there. If you don't want to RMA then there is no reason to complain especially if you paid 50 bucks. That's why they do RMA for instances like this. Manufacturing flaws happen, deal with it or replace the device
'nuff said.
Sent from my Pixel 2 using XDA-Developers Legacy app
Guys, I think I found out what's causing this to happen.
The 3.5 audio adapter.
I did not plug in the adapter for 2 days, and the phone did not default to loudspeaker during phone calls.
But last night I plugged in and listen to music, after unplugging, the phone all go into loudspeaker again when phone calls are made/received. Restart the phone and now it never happened.
Gonna monitor few more days and update here.
OK, it is confirmed after using the audio adapter, the phone will definitely switched to loudspeaker mode during phone calls on default , it happens randomly and i would say 70 percent of the time.
its been the 5th day i did not plug in the audio adapter , all my phone calls are not defaulted to loudspeaker, and worked flawlessly.
Google team if you're seeing this, please make a fix to it!
I've had this issue a few times and I've never used the audio adapter. I did send Google feedback about it through the settings menu a couple of months ago, but I've never heard back from them. It's been a while since I've experienced this issue and for sure it's annoying when it happens. I thought it happened because of a previous phone call loudspeaker state. If you had the loudspeaker on on a previous call then the next call would also have the loudspeaker on when it shouldn't.
miamistevie said:
I've had this issue a few times and I've never used the audio adapter. I did send Google feedback about it through the settings menu a couple of months ago, but I've never heard back from them. It's been a while since I've experienced this issue and for sure it's annoying when it happens. I thought it happened because of a previous phone call loudspeaker state. If you had the loudspeaker on on a previous call then the next call would also have the loudspeaker on when it shouldn't.
Click to expand...
Click to collapse
I still use the loudspeaker during phone calls, but at the next call, the phone does not default to loudspeaker.
I have been having two problems with my Pixel 2:
1) i cannot use a headset all the time for phone calls. I have to reboot the phone first then it's ok. I don't use the phone enough to have determined what has been done beforehand to cause this.
2) Sometimes the phone defaults to speaker phone for a phone call. Rebooting fixed it. I did use the headset the other day and then the past 2 calls were on speaker phone and tapping the speaker button did not change the setting.