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No phone audio after rooting and new ROM

So I rooted my Skyrocket last week and I screwed something up and since than I've had problems with the audio on the phone part. So I'm running Odin and even after double and triple checking I managed to screw it up by not having Auto Reboot checked. In a panic (and after waiting a long time) I unplugged the phone and powered it down. I booted into Recovery and did a wipe and installed CM 10.1.2 and I swear it worked fine for a week but all of a sudden I started having this weird issue with the phone audio. I'll call a number up and I won't be able to hear anything but I can put it on Speaker and it comes through fine or if I use my Bluetooth Headset it works fine.
I reloaded CM 10.1.2 and still nothing. I tried a nightly, I tried 10.1, I tried Beanstalk, and I now I'm back to stock and no luck on the phone audio. I have no idea what to do. I've tried Google searching and I'm coming up with a bunch of things but not what I'm looking for. I've even found some people having similar problems but they got no answer as well and I'm waiting to hear back from them (I found at least three people reporting the problem over on Cyanogenmod's Skyrocket Forum). I found some reference to it possibly being a Kernel problem. Thoughts?? I'll do some reading up on that tonight.
As a last resort I'm looking into buying a used Skyrocket to replace this one because I'm still 6 or 7 months till I'm eligible for an upgrade. HELP!

Edit, sounds like a hardware problem.
Have you tried to odin back to stock?

jd1639 said:
Edit, sounds like a hardware problem.
Have you tried to odin back to stock?
Click to expand...
Click to collapse
Well I wondered about the hardware problem myself but it was working fine before I flashed everything and was working fine for a while afterwards. But I do have an issue with hardware. A few months ago I ran over the tip of my headphones at work with my chair and broke it off. Without thinking about it I put the tip back and reinserted it back on the phone again. I immediately realized what I had done and when I pulled the headphone jack out the tip remained inside the phone. I'm pretty sure it's caused some odd issues with my phone when trying to play audio using the speaker as sometimes it would play and other times I would hear anything unless I played it through Bluetooth. I took the phone apart thinking I could get to the tip that's inserted in there but it really can't be reached.
With the new phone audio problem I didn't think it was related because it was working fine before and for a little while afterwards. Plus I've seen other people post on the Cyanogenmod Forum about having the same problem so I'm not sure.
So no thoughts on it being a Kernel issue or some other software problem?

jd1639 said:
Edit, sounds like a hardware problem.
Have you tried to odin back to stock?
Click to expand...
Click to collapse
Oh and yes I've tried back to stock with no luck.

dfwjose said:
Oh and yes I've tried back to stock with no luck.
Click to expand...
Click to collapse
Seems like you have your answer then. If the problem persists regardless of which ROM or kernel you're using then logically it would seem that it can't really be software related, right?
Brought to you but time and relative dimensions in space.

dfwjose said:
Well I wondered about the hardware problem myself but it was working fine before I flashed everything and was working fine for a while afterwards. But I do have an issue with hardware. A few months ago I ran over the tip of my headphones at work with my chair and broke it off. Without thinking about it I put the tip back and reinserted it back on the phone again. I immediately realized what I had done and when I pulled the headphone jack out the tip remained inside the phone. I'm pretty sure it's caused some odd issues with my phone when trying to play audio using the speaker as sometimes it would play and other times I would hear anything unless I played it through Bluetooth. I took the phone apart thinking I could get to the tip that's inserted in there but it really can't be reached.
With the new phone audio problem I didn't think it was related because it was working fine before and for a little while afterwards. Plus I've seen other people post on the Cyanogenmod Forum about having the same problem so I'm not sure.
So no thoughts on it being a Kernel issue or some other software problem?
Click to expand...
Click to collapse
You have to get the piece out dude. It's making contact intermittently and killing the audio.
Sent from my HTC One using Tapatalk 4

And just like that I'm up and running again and my phone works. I had given up and was having problems with a CM nightly so I did another wipe and loaded a stockish AT&T ROM that I've installed before and no my phone is working fine. I'm going to leave this thing alone until I pick up a spare phone!!
xcrazydx said:
You have to get the piece out dude. It's making contact intermittently and killing the audio.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I'm sure it is and that's why I took the phone apart to see if I could get to it. I tried all kinds of things to get that tip out before tearing the phone down and I had no luck. I should have taken some pictures but I've tried tweezers (everything I had was to big or to weak to pull it out) and even glue before resorting to taking the phone apart. Unfortunately with the design it's enclosed all the way around with no way to really get to it. I even thought about replacing it but that piece looks to be soldered on.
In the end, I might just send it back to Samsung and see if they will fix it. Not sure if it's worth it but I never got serious about it because I didn't have a spare smart phone other than my work iPhone.

I shouldn't have spoken so soon. Rebooted the phone and it's locking up now. I give up. I can't find anything that will work. I either have sound with a phone that locks up or have to live with Speakerphone/Bluetooth and be able to reboot.

Sound stops working until reboot

I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk

epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.

UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
Click to expand...
Click to collapse
I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.

UberGoat said:
My main loud speaker stopped working yesterday (1 day after receiving the phone) and I just contacted Google for an RMA and replacement. I tried rebooting and toggling settings and even a factory reset but the speaker just does not work at all.
Click to expand...
Click to collapse
Same exact thing here. Ive tried calling but they want me to put up another $350 until the recieve the defective device which could be a week. So frustrating.

Grims said:
I don't think my issue is with the speaker, because even the headset speaker doesn't work when the sound cuts out. It seems like it must be a software issue.
Click to expand...
Click to collapse
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?

timfimjim said:
Yeah I have exactly the same issue as you. Was playing music on my phone through headphones. Took headphones out when I arrived at where I was walking. When I put my headphones back in to listen to music again, the screen said it was playing but nothing came out. I took out headphones and didn't get any sound out the speaker. I rebooted and all was fine again.... Is this a software bug or hardware? Should I try get a replacement for my phone?
Click to expand...
Click to collapse
It's possible it's an issue with the headphone jack thinking headphones are plugged in when they're not. I've seen it happen before, and even plugging in headphones didn't resolve it until I cleaned the jack. Haven't seen that issue on a brand new device though.
Google has fantastic support, so I'm going to wait it out as long as possible so if I do have to RMA it I'll have a better chance of getting a later hardware revision.

Is the devices still locked and rooted? My still new from factory. When I do a factory reset sound will work for few seconds and give out. I am going to try to root and unlock load a custom rom and see if that fixes the problem.

Mine is stock, unrooted.
It has to be a software issue because when I reboot the sound works again.
I really do not want to RMA, everything else seems fine.

Just rooted unlocked flashed a custom rom. Still no sound...then just now out of nowhere sound works??

emeniit ealdne
Reporting a similar issue on my end. Doublethinking if I ripped out the headphones too roughly but initially thought my right earbud was busted so a coworker opted to let me use his. It was playing YouTube videos on loudspeaker just fine during lunch. OTW back to the office noticed that sound notifications were buggy. Plugged in coworker's headphones to confirm if mine was busted but experienced same outage. Then both earbuds went silent. Thought I had to clean the jack when I got home but I did a restart and they work fine.

I have the same problem with my N5. When I adjust the volume with the rocker, I no longer hear the sound that lets you know it's being changed. It resolves itself after a few minutes, but it concerns me.
Sent from my Nexus 5 using Tapatalk

I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
epg0 said:
I woke up today to my alarm vibrating and with no sound. I checked volume levels and everything looked good.
I tried to play audio in a few apps and nothing worked.
I rebooted and everything was good.
A little worried I'm going to miss my alarm if this happens intermittently
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse

gdarren said:
I have the same issue. Restarting put it right. Last night I used headphones, and it's possible that this is what causes the sound to stop working, since I can't remember hearing any notifications after that.
Click to expand...
Click to collapse
In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?

kp432 said:
In my case it is the headphones. Everything works fine until the headphones are pulled out. Now sound is not working again, hoping it will fix itself like it did yesterday. 2nd time this has happened. Reboot does not fix my problem. How did yall clean the headphone jack safely?
Click to expand...
Click to collapse
I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.

zmattmanz said:
I just posted about this issue -- a reboot does fix the issue. I also had it partially working with just the left earbud working. Once again, a reboot fixed.
Click to expand...
Click to collapse
Ive rebooted multiple times, wiped re-flashed rom, and nothing. The only reason i unlocked/rooted was hopes that a new Rom would fix. Started acted this way fresh from the box. Thinking of flashing the whole .img?

This problem started for me a few days ago, when I got a call and noticed there was no sound from the speaker. After fiddling with my sound settings and rebooting all was working again for a few hours, then the sound stopped again. I had a colume toggle widget installed which I though may have been causing a prob so uninstalled it. This morning, I had no sound from the speaker again. Did a safe mode boot and still no sound. Fiddled with the volume controls, rebooted a couple of more times and still nothing. I rang Google, and while I was on hold, hit the speaker button and the speaker worked fine in-call. Spoke to a Google device "expert" who had not heard of this prob, and suggested I do a factory restore (the good old "Have you tried turning it off and on again?" fix). Just did a factory restore and the speaker is working fine again. So seems like a software issue, I hope Google addresses this soon.

hi guys,
not sure if this is still actual but same thing happened to my missus tonight. she missed the work today cos of this. there is no sound what so ever. for now I haven't have much time to play with it as she was running late. its the latest device bought just few weeks ago and there is latest update on it. its in factory state, untouched, no root as she doesnt want me to touch her phones (not sure why ??? )
anybody else still having same issues these days? anyone can confirm if it is SW or HW issue?
thx

it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm

bhavstech said:
it seems a software issue though i never faced it try flashing the factory imange after a clean wipe or switch to cm
Click to expand...
Click to collapse
phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do

rikardo1979 said:
phone is in factory condition as I mentioned I haven't touch it as I'm not allowed only thing what was done is the OTA update from new.thats all.
will see tonight when she come back from work. in worst I will RMA what I dont really want to do
Click to expand...
Click to collapse
If it's completely stock then perform a factory reset from the stock recovery and make sure she hasn't installed any apps that could interfere with sound. Apps like Tasker may be.
- Sent from an IceCold Hammerhead!

Audio Issue Questions?

I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?

Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.

I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.

Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.

I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..

That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.

Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.

I'll give this a shot. How long has this been working for you?

Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?

chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
Click to expand...
Click to collapse
Occasionally. Typically a reboot fixes it for me.

magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
Click to expand...
Click to collapse
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.

CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
Click to expand...
Click to collapse
I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.

magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
Click to expand...
Click to collapse
I have the exact same issue Are we sure it's a hardware problem?

d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
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Click to collapse
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol

magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
Click to expand...
Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:

Microphone and speaker no longer working

I have run into the dreaded headphone jack problem. The phone won't play audio through the speakers and doesn't use the microphone because it thinks that headphones are connected. I've tried resetting it to factory settings and it didn't fix anything which is why I think it's not a software problem.
After some Googling I found that I'm not the only one to have this problem and that Google is replacing the units with this hardware fault. Unfortunately I didn't buy the phone via play store so I can't return it directly to google.
I'd like to try and fix it myself. If anyone knows where I could buy a headphone jack for the 5" pixel I'd be very grateful. Before I buy the replacement part I was thinking of removing the headphone jack and trying to start the phone like without it. My reasoning is that the phone would then default to playing the sound through speakers and I would be sure that it's a headphone jack problem. Would that work at all or the phone won't even start?
I need your advice and opinions, thanks

Please keep us updated as I'm facing the same issue:/

Alaadragonfire said:
Please keep us updated as I'm facing the same issue:/
Click to expand...
Click to collapse
I ordered a replacement headphone jack and as soon as it arrives, within the next 2 weeks I hope, I'll replace it and see if that gets it fixed.
A couple of more details:
-problems started about 3 days after updating to Oreo
-at the beginning the volume would first turn itself gradually down to zero and I had to fight it with the volume up (I would always lose eventually xD)
-there was usually a loud pop heard through the headphones after that 'battle' and then the audio and mic would completely cut off
-restarting the phone would enable the audio and mic again but the problems returned as soon as I plugged in the headphones again (tried with several different headphones)
-factory reset didn't fix it and after a couple of days of problems I'm now stuck with no audio at all and no mic input
-my phone can't recognize the headphones anymore

I have the exact struggle, restart will work for a while and then problem return, when I contacted google they offered a replacement but since I'm not in Canada at the moment, they will not be able to process my replacement request, but google representative told me that I can try and replace the mic with the charging port(as it all comes together) and it should fix the issue, but I also think that it might be the headphones jack, also this happened after I tried Android O beta.

FooFighter312 said:
I ordered a replacement headphone jack and as soon as it arrives, within the next 2 weeks I hope, I'll replace it and see if that gets it fixed.
A couple of more details:
-problems started about 3 days after updating to Oreo
-at the beginning the volume would first turn itself gradually down to zero and I had to fight it with the volume up (I would always lose eventually xD)
-there was usually a loud pop heard through the headphones after that 'battle' and then the audio and mic would completely cut off
-restarting the phone would enable the audio and mic again but the problems returned as soon as I plugged in the headphones again (tried with several different headphones)
-factory reset didn't fix it and after a couple of days of problems I'm now stuck with no audio at all and no mic input
-my phone can't recognize the headphones anymore
Click to expand...
Click to collapse
please update the progress, i'm having the same problem. I hope it get fixed after you replace the headphone jack

malstroms said:
please update the progress, i'm having the same problem. I hope it get fixed after you replace the headphone jack
Click to expand...
Click to collapse
I'm still waiting on the part to arrive. I'm expecting it within the next two weeks. I'll try to document the replacement with photos and/or video so others can do it if it turns out successful

Okay guys, here's the update with some good news and some bad news.
The replacement headphone jack arrived yesterday and the good news is that I replaced it and it seems to have fixed the problem! Yay!
But the bad news is that in the process I damaged the LCD screen so now I'm waiting on a replacement LCD. I guess I should've expected that because the screen and LCD itself are extremely sensitive and the damage is not even visible, but it's simply not working anymore.
So how do I know it actually works? Well since the phone used to be paired to my PC via bluetooth, whenever I turn on my PC a notification sounds on my phone if I want to pair or not.
Minor bad news - I tried to record the whole process as a tutorial for anyone who'll try to fix this themselves but my camera's battery died halfway and I lost everything I recorded.
Here are the 2 teardown videos I used for guidance: First and Second. I highly recommend you watch them entirely before attempting anything.
I got the headphone jack on eBay from here. It is totally overpriced but it's the only place I was able to find it.
I'm getting my replacement LCD and adhesive for it from Replace Base

FooFighter312 said:
Okay guys, here's the update with some good news and some bad news.
The replacement headphone jack arrived yesterday and the good news is that I replaced it and it seems to have fixed the problem! Yay!
But the bad news is that in the process I damaged the LCD screen so now I'm waiting on a replacement LCD. I guess I should've expected that because the screen and LCD itself are extremely sensitive and the damage is not even visible, but it's simply not working anymore.
So how do I know it actually works? Well since the phone used to be paired to my PC via bluetooth, whenever I turn on my PC a notification sounds on my phone if I want to pair or not.
Minor bad news - I tried to record the whole process as a tutorial for anyone who'll try to fix this themselves but my camera's battery died halfway and I lost everything I recorded.
Here are the 2 teardown videos I used for guidance: First and Second. I highly recommend you watch them entirely before attempting anything.
I got the headphone jack on eBay from here. It is totally overpriced but it's the only place I was able to find it.
I'm getting my replacement LCD and adhesive for it from Replace Base
Click to expand...
Click to collapse
Thanks for the updated! Are you sure problem is fixed by changing the headphone jack ? It's not temporary fixed like before ? BTW the link for eBay headphone jack is already sold out

Alaadragonfire said:
Thanks for the updated! Are you sure problem is fixed by changing the headphone jack ? It's not temporary fixed like before ? BTW the link for eBay headphone jack is already sold out
Click to expand...
Click to collapse
Well I'll know for sure as soon as I replace the LCD. I'm hoping it will arrive during the next week and then I'll update this thread again

Alaadragonfire said:
I have the exact struggle, restart will work for a while and then problem return, when I contacted google they offered a replacement but since I'm not in Canada at the moment, they will not be able to process my replacement request, but google representative told me that I can try and replace the mic with the charging port(as it all comes together) and it should fix the issue, but I also think that it might be the headphones jack, also this happened after I tried Android O beta.
Click to expand...
Click to collapse
I definitely recommend others try to get Google to replace it. I got mine from Swappa second hand and they still respected the warranty. Much easier and cheaper than replacing it yourself.

wow its nice to hear that it work, but some say that its the charging port board that has a problem(the location of the microphone). should i buy headphone jack replacement or charging port board?
yesterday i put i my pixel into freezer for 2 hour(i tried this because it help my previous phone which is nexus 5x come back to life for a while haha) and rebooted to safe mode and tried to record and microphone work, rebooted to normal and until now it still work, but im hoping that your replace method would be a permanent fix and i will do that too.
please update this thread again as soon as you replace your lcd
thank you

Another update. I got the replacement screen today but the problem hasn't been fixed. Well, partly it has been. The speaker now finally works when nothing is plugged in but the phone can't recognize any headphones. So, like Mattish13, if you can get it replaced by Google do so. Fixing things on my own is my hobby and was logical since I couldn't get mine replaced by Google, but this fix is not worth your time or money, trust me. I'm guessing the next thing to get replaced would be the daughterboard, maybe that would fix the problem finally, but in my opinion it's not worth it.
Ironic how so many problems with the headphone jack appeared for so many people and at the same time Google decided to ditch the jack for Pixel 2 :laugh:
Edit: just to be clear, since I already invested in a new screen and new jack, I will drop in another 25$ for the new daughterboard. If that doesn't fix it, nothing can

malstroms said:
wow its nice to hear that it work, but some say that its the charging port board that has a problem(the location of the microphone). should i buy headphone jack replacement or charging port board?
yesterday i put i my pixel into freezer for 2 hour(i tried this because it help my previous phone which is nexus 5x come back to life for a while haha) and rebooted to safe mode and tried to record and microphone work, rebooted to normal and until now it still work, but im hoping that your replace method would be a permanent fix and i will do that too.
please update this thread again as soon as you replace your lcd
thank you
Click to expand...
Click to collapse
As strange as it sounds the freezer trick works! I think the issue appears when the phone heats or it's heat related

FooFighter312 said:
Another update. I got the replacement screen today but the problem hasn't been fixed. Well, partly it has been. The speaker now finally works when nothing is plugged in but the phone can't recognize any headphones. So, like Mattish13, if you can get it replaced by Google do so. Fixing things on my own is my hobby and was logical since I couldn't get mine replaced by Google, but this fix is not worth your time or money, trust me. I'm guessing the next thing to get replaced would be the daughterboard, maybe that would fix the problem finally, but in my opinion it's not worth it.
Ironic how so many problems with the headphone jack appeared for so many people and at the same time Google decided to ditch the jack for Pixel 2 :laugh:
Edit: just to be clear, since I already invested in a new screen and new jack, I will drop in another 25$ for the new daughterboard. If that doesn't fix it, nothing can
Click to expand...
Click to collapse
Any updates ?

Alaadragonfire said:
Any updates ?
Click to expand...
Click to collapse
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.

FooFighter312 said:
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.
Click to expand...
Click to collapse
Thanks for the update, interesting... Maybe the daughterboard is faulty as well, but didn't Google response was that there is a crack line in the audio codec, as far as I know the audio codec is on the motherboard, I guess this problem won't be fixed after all, it is really annoying!! I wanted to get another pixel maybe XL this time, I found some offers with used ones, but now I am really afraid to buy one and this problem appears with the second phone.

Yes, found that response but unfortunately changing the motherboard is not possible because I couldn't find any place that sells them and I guess it's the same as getting a new phone in the end ?
I ended up getting a pixel XL but Google said this problem appears on devices manufacturered before March 2017,so I made sure when I was buying that I got a device manufactured after that and I did. So far so good ?

FooFighter312 said:
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.
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I had this problem and Google said pixel has warranty till 2019 and sent me a new one... However they sent me the wrong color and I have no choice in the manner

knowitall72 said:
I had this problem and Google said pixel has warranty till 2019 and sent me a new one... However they sent me the wrong color and I have no choice in the manner
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Do you mean your phone had warranty till 2019 or all pixel devices, because when I contacted Google the guy on the phone told me my phone has warranty till Jan 2018, which sucks in my case as I'm at the moment outside of Canada and won't be returning till summer 2018

Alaadragonfire said:
Do you mean your phone had warranty till 2019 or all pixel devices, because when I contacted Google the guy on the phone told me my phone has warranty till Jan 2018, which sucks in my case as I'm at the moment outside of Canada and won't be returning till summer 2018
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I believe all pixel devices because I bought mine just after they came out in Australia... Phone screen broke and when I replaced it I had these problems... Told Google it was a hassle contacting my australian provider and would cost alot and they said it had warranty until '19 and that they would replace it here in the states free of charge... It may have been only till '18 but my first pixel was faulty as well and I had it exchanged out there n straya so maybe that's why it is until 2019

Can't hear at call and No Sound at earphone jack

I have got a Pixel at relatively cheap price recently. Everything works perfectly except the there are problem at earpiece and earphone jack. I can't hear anything from the earpiece when using the build-in phone app or any other phone application. I originally think of hardware problem. But the strange thing is, if I play record message in whatsapp, I can hear the recording from the earpiece! I have tried some hardware testing app download from google play, some app crush when testing the earpiece while some could play sound with the earpiece. Another issue is there is no sound at the earphone jack. However, when I use the hardware testing, the earphone jack actually work! I have tried to contact google but since I am at a country without google playstore, they can offer no assistance. And they say they did not receive any similar report. Google just ask me to find some local workshop to fix it since I don't the warranty anyway. But if it is a problem with the motherboard, I don't think local workshop can fix without changing a new one. I have try some some of the custom Rom and kernel, but nothing works.
Does anyone have the same issue and got a solution to it?Or Maybe it is a hardware problem? I hear some people it is a manufacturing flaw on the motherboard.
Thanks.

I have the very same problem, again. My old Pixel got that bug and now my replacement as well. Makes me think, that it is Android Pie related.

Have you ever tried safe mode or done factory reset? I have encountered same issue, and got fixed by a local guy. please check my previous thread for more detailed info.

bush911 said:
Have you ever tried safe mode or done factory reset? I have encountered same issue, and got fixed by a local guy. please check my previous thread for more detailed info.
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I have tried safe mode and done factory reset but still not working. Where did you find the guy and how he fix it?
I am currently using a Bluetooth headphone and it works alright.

The guy is in China.
After the earphone was fixed and last almost half a year, I got a new issue. I was traveling in Dubai, suddenly the phone became very hot and can not turn on screen. I had to long press the power key to turn it off.
After that, I never powered the phone on
Finally, I found another guy and got the phone fixed.
So, Damn google. I will never buy a pixel phone until it launches months later
jacky0407 said:
I have tried safe mode and done factory reset but still not working. Where did you find the guy and how he fix it?
I am currently using a Bluetooth headphone and it works alright.
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bush911 said:
The guy is in China.
After the earphone was fixed and last almost half a year, I got a new issue. I was traveling in Dubai, suddenly the phone became very hot and can not turn on screen. I had to long press the power key to turn it off.
After that, I never powered the phone on
Finally, I found another guy and got the phone fixed.
So, Damn google. I will never buy a pixel phone until it launches months later
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Did you find the guy on taobao? Or can you leave his contact to me? I am travelling China next month. Maybe I can find him to fix my phone.

Yes on Taobao, the guy lives in Shenzhen. Will PM you details when I log in PC
jacky0407 said:
Did you find the guy on taobao? Or can you leave his contact to me? I am travelling China next month. Maybe I can find him to fix my phone.
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