Microphone does not work when on speakerphone - Google Pixel Questions & Answers

I just started using my Pixel a couple days ago. I updated it to Android 7.1.1 immediately after finishing setup.
Everything seemed to work fine and I made a call on speakerphone but the other party couldn't hear me at all. When I switched back to normal call (earpiece) they could hear me immediately.
The mic does work on other usages like video recording, saying OK, Google, etc.
I tried booting into Safe Mode but the other call party still couldn't hear me. Should I try factory reset? Does anyone has this problem? This is an opposite problem to this thread, his/her mic does work only on speakerphone but not anywhere else. Thanks!

Mine has no issues. Are you covering the mic?
Sent from my Pixel using XDA-Developers mobile app

bwheelies said:
Mine has no issues. Are you covering the mic?
Sent from my Pixel using XDA-Developers mobile app
Click to expand...
Click to collapse
No I'm not covering the mic.
There seems to be several issues regarding the microphone on Pixel phones reporting on Pixel User Community
This is kinda stupid problem as a phone at this price couldn't do its basic functionality!

Mine does that to on latest u update. Now my microphone doesn't work at all. No Google now, no speaker, and regular talk. So now I just have a texting a machine until I can pay for insurance phone. ?
Sent from my Pixel using Tapatalk

manuski said:
Mine does that to on latest u update. Now my microphone doesn't work at all. No Google now, no speaker, and regular talk. So now I just have a texting a machine until I can pay for insurance phone. ?
Click to expand...
Click to collapse
Pay? It's under a year for sure that you've owned it - have a Google replace it for free!

I've had similar sort of issues since the NOF26V update. Haven't quite pinpointed when and how to trigger it but on numerous occasions I would go to place a call (normal call through earpiece):
- person picks up, however they cannot hear me, as if the microphone is not working.
- I cannot hear anything out of the earpiece no matter what volume.
- Switch to speakerphone, same again not hearing any audio for a approx 3-4 seconds, then a short choppy bit of audio which then cuts out. A few seconds of silence again and then a short choppy bit of audio again.
- Either party hangs up.
- OK Google does not respond.
- Manually activate OK Google by holding down middle button.
- Start to speak but no audio is recognised as if the microphone is muted.
- Try to re-train OK Google, same again, no audio is heard/recognised when I speak "OK Google"
- Go to YouTube and play audio, speaker audio works.
- Restart phone, and all is OK again until sometime later (again haven't been able to pinpoint when/how) this occurs again.
- Restarting phone only way to fix.
Anyone else having similar symptoms?
---------- Post added at 09:24 AM ---------- Previous post was at 09:20 AM ----------
Just had another random issue, plugged headphones into headphone jack to listen to music, headphones not recognised as being plugged in, audio coming out of speaker. Clear all running apps, restart spotify, same thing audio coming out of speaker not headphones. Try in other apps such as YouTube, podcast player, same issue. Keep audio playing and remove headphones and plug them in again, no effect, audio still playing out of speaker during unplug/plug in - as if not recognised. Restart phone, all is OK.
Is this somehow related to the above call audio issues?

Im having same issue and i bought phone from a guy on craigslist.it was brand new .dont know what to do now

My wife's Pixel has a problem where the mic & speakers stop working. We also noticed that when the phone is rebooted, the boot animation never shows the "dancing dots", it stays on the Google logo screen for awhile, then the Android unlock screen appears.
Bought the device from the Play Store. Google agreed at once that it's a hardware issue. Replacement phone will be here Monday.

bgaccord said:
Im having same issue and i bought phone from a guy on craigslist.it was brand new .dont know what to do now
Click to expand...
Click to collapse
just 6 days ago I had the same problem. i contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Sent from my Pixel using XDA-Developers Legacy app

After installing the last OTA update (march 2017) my speakers and microphones are not working anymore. My headphone jack doesn't recognize headphones. And i bought it from ebay too and cant contact my seller.
---------- Post added at 11:25 PM ---------- Previous post was at 11:24 PM ----------
ryuben2k said:
just 6 days ago I had the same problem. i contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Click to expand...
Click to collapse
Did you try flashing a factory image with your pc to see if that solves the problem?

I too am having this problem after march update. I wonder if it is related to this http://www.greenbot.com/article/3179145/android/google-responds-to-pixel-microphone-issues-with-official-replacement-program.html

ryuben2k said:
just 6 days ago I had the same problem. I contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
When my 5x boot looped I was in the same issue as you. A contacted Google a second time and they didn't even care that I bought it off eBay and just sent me a replacement. I think it depends on what rep you get. I would just try again.

Jaggar345 said:
When my 5x boot looped I was in the same issue as you. A contacted Google a second time and they didn't even care that I bought it off eBay and just sent me a replacement. I think it depends on what rep you get. I would just try again.
Click to expand...
Click to collapse
i contacted Google support and they process me a replacement.

Have you found a fix?
dTheory1 said:
I've had similar sort of issues since the NOF26V update. Haven't quite pinpointed when and how to trigger it but on numerous occasions I would go to place a call (normal call through earpiece):
- person picks up, however they cannot hear me, as if the microphone is not working.
- I cannot hear anything out of the earpiece no matter what volume.
- Switch to speakerphone, same again not hearing any audio for a approx 3-4 seconds, then a short choppy bit of audio which then cuts out. A few seconds of silence again and then a short choppy bit of audio again.
- Either party hangs up.
- OK Google does not respond.
- Manually activate OK Google by holding down middle button.
- Start to speak but no audio is recognised as if the microphone is muted.
- Try to re-train OK Google, same again, no audio is heard/recognised when I speak "OK Google"
- Go to YouTube and play audio, speaker audio works.
- Restart phone, and all is OK again until sometime later (again haven't been able to pinpoint when/how) this occurs again.
- Restarting phone only way to fix.
Anyone else having similar symptoms?
---------- Post added at 09:24 AM ---------- Previous post was at 09:20 AM ----------
Just had another random issue, plugged headphones into headphone jack to listen to music, headphones not recognised as being plugged in, audio coming out of speaker. Clear all running apps, restart spotify, same thing audio coming out of speaker not headphones. Try in other apps such as YouTube, podcast player, same issue. Keep audio playing and remove headphones and plug them in again, no effect, audio still playing out of speaker during unplug/plug in - as if not recognised. Restart phone, all is OK.
Is this somehow related to the above call audio issues?
Click to expand...
Click to collapse
My pixel's mic and earpiece also stop working and only fix is restart. And stop working after a while, and restart is only fix. Weird! I can't talk over call :'(

I have the same issues on my Pixel. But they appeared after updating to 8.1. and I came from the 8.1 Beta.
I downgraded back to Android 8.0 and have no issues so far. Have not yet tried to update again.

Related

Zune bug in Mango

So, here's a small bug I found with my Arrive. Not sure if it affects other Arrives or even 7 Pro's. Here's how you'd replicate it:
1. Connect something to the 3.5mm headphone jack.
2. Play some music.
3. Slide the phone open or closed. Music stops.
Anyone else having this issue?
EDIT: This started happening after the official Mango update. Never happened on the RTM.
Yup, same thing here...and the bug with launching Bing was never fixed either, where it will drop all sound processing and give it a flat sound.
Also a couple of the official HTC apps now claim they aren't for this phone when they worked on it on all prior builds, including NoDo.
Why do we now have less official apps available for this phone with Mango?
I'm beginning to feel like we got the short end of the stick with Mango.
bug sucks
I am seeing hte same thing. Whats sucks is I was running 7720 already and was not having this problem. I plugged in phone and the update was straight up available (had to force my 2 nodo phones) and now I am paying for it........
Offical Release info below - I forgot to get it before.
Operating system: 7.10.7720.68
FW: 2305.13.40301.651
HW: 0002
Radio soft: 1.53.00.08.30_23.16w.05.06u
Radio hard: 2.0.3.0
Bootloader: 4.3.230513.1(130787)
Chip-SOC: 2.3.0.5.13
Apparently for these problems, we're at the mercy of Microsoft, because HTC has no fixes in the pipeline.
Would be interesting to see if the Quantum (the only other sliding WP7 phone, not counting the Surround) suffers the same bug.
yes, I have also noticed the same bug. Hope that it can be fixed, as it is quite annoying.
Hey, everyone. I own a TMOUS HD7 and experienced similar issues. Somehow, I believe it's related to the screensaver timing out. After I turned off screensaver, my music plays with no problem. When I turn screensaver on, I hear it stutter a little when switching songs before it finally freezes.
Try it out and see what happens. Share the wealth!
Yes!
I too am having this issue. I have been able to recreate it with 3 different pairs of headphones AND my stereo adapter in the truck.
I took the Arrive in to the Sprint store last night to see if there was something with the jack. This was after I posted in their forums AND contacted HTC. HTC wasn't able to recreate the problem. Neither was the Sprint tech, though he really was trying desperately to. He even brought the phone out to me with the headphones he was using and, sure enough, no problem.
Given that I was pointed to this thread, I will now include it with my open ticket with HTC to see what they can come up with.
I'll let you know what I find out!!!
I don't know if its the same issue, however:
Listening on headphones, under lock screen. Things work fine for a random amount of time then, it would stop, always at the end of a track. I cannot comment on the relevance but there was always an email (or more than 1) showing on the lock screen when pressing the power button. On some occasions the phone would freeze up completely, had to press and hold the power, to turn off.
Sent from my 7 Pro T7576 using XDA Windows Phone 7 App
I have sent HTC all the information I have on my issue and they suggest you all send them info too so they can get more documentation on it. They'll need your phone Serial Number as well as the type of headphone(s) you are using and having the problem with.
Techygeek82 said:
I have sent HTC all the information I have on my issue and they suggest you all send them info too so they can get more documentation on it. They'll need your phone Serial Number as well as the type of headphone(s) you are using and having the problem with.
Click to expand...
Click to collapse
As with me (I would have replied on the Sprint forums, but meh, it's a bit tedious), this happened with my Sony component stereo, my AKG K271 mkII's, Koss PortaPro, and Sony car stereo.
I don't think ALL Arrives are suffering from this problem, but it seems a significant number are.
Xodium said:
As with me (I would have replied on the Sprint forums, but meh, it's a bit tedious), this happened with my Sony component stereo, my AKG K271 mkII's, Koss PortaPro, and Sony car stereo.
I don't think ALL Arrives are suffering from this problem, but it seems a significant number are.
Click to expand...
Click to collapse
I'll probably go post over there though just in case. That way if others read it they get the same info.
Funny thing is, my Arrive was replaced about two weeks ago because the speaker failed on it.
HTC Escallation department called me back and we discussed it a bit. Has anyone tried this with a pair of headphones that have a microphone to see if the problem is recreated by that?
They are going to get the ticket over to their R&D team to work with Microsoft on this.
More to develop...
Yeah, I've got Nokia BH-905i with microphone. Using HTC 7 Pro with Mango. Exactly the same issue. When using A2DP - no problems at all.
Not confirmed hints: no freeze when charging, no freeze when playing MP3, freezes when playing WMA (even WMA Lossless) only.
HTC Arrive running official Mango. Under lock screen if I slide the phone open it pauses the music.
Also when I go into Bing/Search the music pauses and then gets flat. I am doing this with just a basic pair of headsets. I'll try my wifes HTC Arrive when I get home and also try a pair of headsest with a microphone to see if it still happens.
---------- Post added at 03:17 PM ---------- Previous post was at 03:10 PM ----------
Hell even with no headsest in the jack and on the Start screen if I slide the arrive open the music pauses.
I also have the headphone Bug...annoying! Lets hope HTC can get Microsoft to fix it...
---------- Post added at 11:54 PM ---------- Previous post was at 11:14 PM ----------
Works with shipped HTC Earphones for me. Or maybe it was this procedure
connect to charger - connect headphones - play Music - disconnect from charger
Same here on my Arrive. Forced the updated (because Zune kept telling me I was "up to date" for the past week) and I have the same annoying problem, I thought it was just me.
nope youre not Original HTC Headphones are working But mine just were broken today... -.- headphones dont have a long life cycle if I use them D:
Quick note:
This affects every app that pipes audio through the 3.5mm headphone jack, not just Zune. It happened on Pandora, and last.fm.

Nexus 5 Audio Leak from Speaker with Headphones connected?

Hey guys, I know the title sounds weird but has anyone gotten the problem of Audio coming out of both headphones and speaker randomly while listen to music or watching a video?
I have a 32GB nexus 5 and I was watching a video and all of a sudden the volume went down and I could hear from my headphones and speaker as well. Just wondering if it's just my device or someone else is also having this problem.
If so, you think it's a software issue or hardware? Cause if it is, I'm gonna get it returned or exchanged asap.
Bump. Anyone has this problem?
Fulbring said:
Hey guys, I know the title sounds weird but has anyone gotten the problem of Audio coming out of both headphones and speaker randomly while listen to music or watching a video?
I have a 32GB nexus 5 and I was watching a video and all of a sudden the volume went down and I could hear from my headphones and speaker as well. Just wondering if it's just my device or someone else is also having this problem.
If so, you think it's a software issue or hardware? Cause if it is, I'm gonna get it returned or exchanged asap.
Click to expand...
Click to collapse
I accidentally thanked you. Lmao. Anyways, make sure your headphones are pushed in all the way. They may be in only partially.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Lool. Thanks for the thanks.
Trust me I did that. When i watch YouTube sometimes and put it landscape the audio starts coming out from the speaker while headphones are plugged in. I reboot the phone then everything goes fine but sometimes it comes back again. This was the second time so I am worried whether it's a hardware issue of software. I feel it's software.
Fulbring said:
Lool. Thanks for the thanks.
Trust me I did that. When i watch YouTube sometimes and put it landscape the audio starts coming out from the speaker while headphones are plugged in. I reboot the phone then everything goes fine but sometimes it comes back again. This was the second time so I am worried whether it's a hardware issue of software. I feel it's software.
Click to expand...
Click to collapse
Just to echo: I had the same problem whilst listening on poweramp on my headphones, I declined a call by sending a text and all of a sudden I have audio coming out of headphones and speakers. Very embarassing on the tube!
I have restarted the phone and all seems to be good, but Google need to fix this.
I got the Mobile on the day before yesterday, and yesterday only I first connected the headphone, and I experienced similar issue. While playing music through PowerAmp, all of a sudden the volume on the headset gone low, and I heard its coming through speaker also. I pushed the jack all the way in, but the problem persist all the day long. when I put the jack in, it starts playing on the headphone only, and randomly it starts leaking. while playing through headphone whenever I press the power button, it starts leaking, whenever I go to the eq screen on the poweramp it starts leaking. along with that it starts leaking randomly. Today after seeing this post I rebooted and till then I have not experienced it again. Please let me know, did u RMA it? or the problem solved?
If anyone else has a opinion or a suggestion please respond.
On a side note, my speaker volume is terribly low, I didn't know there was a shutter sound exist, until I read from the forum today.
Bump
Sent from hell through N5. Oh, yes, it works here too
Same deal
Fulbring said:
Hey guys, I know the title sounds weird but has anyone gotten the problem of Audio coming out of both headphones and speaker randomly while listen to music or watching a video?
I have a 32GB nexus 5 and I was watching a video and all of a sudden the volume went down and I could hear from my headphones and speaker as well. Just wondering if it's just my device or someone else is also having this problem.
If so, you think it's a software issue or hardware? Cause if it is, I'm gonna get it returned or exchanged asap.
Click to expand...
Click to collapse
Just wanted to chime in say say I too am experiencing this problem while using poweramp in landscape mode..lol . I just plug and unplug the cord and seems to be fine but annoying
mrgman421 said:
Just wanted to chime in say say I too am experiencing this problem while using poweramp in landscape mode..lol . I just plug and unplug the cord and seems to be fine but annoying
Click to expand...
Click to collapse
Yeah it's with poweramp. I contacted google and they said try a new pair of headphones but I ain't buying a new pair my current ones are working fine and after using a custom ROM with Cyanogenmod I haven't experienced it again.
Sent from my Nexus 5 using XDA Premium 4 mobile app
If anyone is having this issue please confirm if you're using PowerAmp or not.
Similar problem
Fulbring said:
Hey guys, I know the title sounds weird but has anyone gotten the problem of Audio coming out of both headphones and speaker randomly while listen to music or watching a video?
I have a 32GB nexus 5 and I was watching a video and all of a sudden the volume went down and I could hear from my headphones and speaker as well. Just wondering if it's just my device or someone else is also having this problem.
If so, you think it's a software issue or hardware? Cause if it is, I'm gonna get it returned or exchanged asap.
Click to expand...
Click to collapse
I have a similar problem with my nexus 7, after buying a new audio jack/ micro USB port assembly. About two days ago the audio just stopped coming out of my headphones and instead plays from the speakers and I have know idea whats going on, if it is the assembly then I've wasted $70.
Bump Galaxy Tab A SM-T550
Same here.. Android 4.4.2. with PowerAmp.
When I'm listening "poweramp" I put to charge the audio leaks from the speaker
Just had that happen on LineageOS 14.1 (based on Android 7.1.2) OnePlus 2
While watching a YouTube video.
After doing some tests I found that it was happening when a notification was received during playback. The notification sound was coming through the phone and after that the media sound was also coming from the phone.

Audio Issue Questions?

I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?
Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.
I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..
That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.
Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.
I'll give this a shot. How long has this been working for you?
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
Click to expand...
Click to collapse
Occasionally. Typically a reboot fixes it for me.
magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
Click to expand...
Click to collapse
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
Click to expand...
Click to collapse
I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.
magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
Click to expand...
Click to collapse
I have the exact same issue Are we sure it's a hardware problem?
d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
Click to expand...
Click to collapse
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
Click to expand...
Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:

Pixel 2 phone calls default to Loudspeaker

I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
squareballz said:
I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
Click to expand...
Click to collapse
Yes and it is quite irritating.
Hi, I have exactly the same problem.
Do you have a case on the phone? Perhaps it's detecting that you are in dock mode? Just throwing some things out there since it does not seem to be widespread.
squareballz said:
I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
Click to expand...
Click to collapse
I thought I was going crazy when I picked up a call it was super loud prior to putting it to my ear lol I have no case nor screen protector so this is a legit bug.
Interesting....just applied March update. I'll see if this remedies it.
bakemcbride21 said:
I thought I was going crazy when I picked up a call it was super loud prior to putting it to my ear lol I have no case nor screen protector so this is a legit bug.
Interesting....just applied March update. I'll see if this remedies it.
Click to expand...
Click to collapse
March update did not fix it. It's getting really annoying
Time for an RMA. This can't be software related since very few are seeing it. Could be hardware so a different unit is in order. Good luck.
Sent from my Pixel 2 using XDA-Developers Legacy app
I'll bet this is happening to more people than we think. Very rarely do I chime in, I'm usually a lurker. But I figure I better say something because this problem has already happened to me twice today. It is really really frustrating. Especially for a device as expensive as this one.
bobby janow said:
Time for an RMA. This can't be software related since very few are seeing it. Could be hardware so a different unit is in order. Good luck.
Sent from my Pixel 2 using XDA-Developers Legacy app
Click to expand...
Click to collapse
RMA time??? Not on Verizon lol I don't use my phone to talk enough to justify getting an unlockable phone on RMA.
I'll deal with the occasional speakerphone pickup for the $50 I paid for the phone (well work paid) and having it unlocked/rooted etc
jascolli said:
I'll bet this is happening to more people than we think. Very rarely do I chime in, I'm usually a lurker. But I figure I better say something because this problem has already happened to me twice today. It is really really frustrating. Especially for a device as expensive as this one.
Click to expand...
Click to collapse
I'll bet it's not. The device has been out 6 months and I see 4 users with the problem out of thousands out there. If you don't want to RMA then there is no reason to complain especially if you paid 50 bucks. That's why they do RMA for instances like this. Manufacturing flaws happen, deal with it or replace the device
'nuff said.
Sent from my Pixel 2 using XDA-Developers Legacy app
Guys, I think I found out what's causing this to happen.
The 3.5 audio adapter.
I did not plug in the adapter for 2 days, and the phone did not default to loudspeaker during phone calls.
But last night I plugged in and listen to music, after unplugging, the phone all go into loudspeaker again when phone calls are made/received. Restart the phone and now it never happened.
Gonna monitor few more days and update here.
OK, it is confirmed after using the audio adapter, the phone will definitely switched to loudspeaker mode during phone calls on default , it happens randomly and i would say 70 percent of the time.
its been the 5th day i did not plug in the audio adapter , all my phone calls are not defaulted to loudspeaker, and worked flawlessly.
Google team if you're seeing this, please make a fix to it!
I've had this issue a few times and I've never used the audio adapter. I did send Google feedback about it through the settings menu a couple of months ago, but I've never heard back from them. It's been a while since I've experienced this issue and for sure it's annoying when it happens. I thought it happened because of a previous phone call loudspeaker state. If you had the loudspeaker on on a previous call then the next call would also have the loudspeaker on when it shouldn't.
miamistevie said:
I've had this issue a few times and I've never used the audio adapter. I did send Google feedback about it through the settings menu a couple of months ago, but I've never heard back from them. It's been a while since I've experienced this issue and for sure it's annoying when it happens. I thought it happened because of a previous phone call loudspeaker state. If you had the loudspeaker on on a previous call then the next call would also have the loudspeaker on when it shouldn't.
Click to expand...
Click to collapse
I still use the loudspeaker during phone calls, but at the next call, the phone does not default to loudspeaker.
I have been having two problems with my Pixel 2:
1) i cannot use a headset all the time for phone calls. I have to reboot the phone first then it's ok. I don't use the phone enough to have determined what has been done beforehand to cause this.
2) Sometimes the phone defaults to speaker phone for a phone call. Rebooting fixed it. I did use the headset the other day and then the past 2 calls were on speaker phone and tapping the speaker button did not change the setting.

No notification sound, ringing or alarms

So, anyone else suffering from the weird sound bug? In essence, there is no notification sounds, ringing or alarms coming through, phone is not on silent and no active DnD mode. And normal media playback is as expected, speakers work fine as well, it's just alarms, ringing and notifications. It gets weirder tho, because if headphones are plugged in sounds can be heard but not when unplugged. Android 10, latest patch too and I'm really confused at this point so any ideas are appreciated. TNX
Hi I have the exact same problem, it occurred after installing the December patch, I tried to do more reset but the problem persists, I contacted google assistance and they told me they will let me know, were you able to solve this problem?
The only option is to wait for another update to correct the problem? Or possibly downgrade to android 9? With android 10 all the problems started including the whistle in the video recording
I opened a problem report on the google issue tracker. Sorry For my bad english.
Pixel 3a
Android 10
December patch
Please star it and comment if you have this issue. Thanks a lot.
issuetracker.google.com /issues/ 146012752
Mine started doing this today. The funny thing is I used a bluetooth for my ear at work and switched to BT in the car when I left work. No ringing comes from the phone, but through BT I now hear the individual ringtones that I have set over car speakers BT and ear BT. It never did that before. Makes me think that using BT somehow caused it. Very odd. I went to Sprint store and let them poke around with it. Two employees had no luck. They stated that they had never seen this problem.
------------------------------
UPDATE. I was directed by Google to either mail it back (7-10 day turnaround-sure!) or take it to UBREAKIFIX like they did to "soopervoo." It was repaired yesterday in about 3 hours! They even offered a loaner phone for the time, but I declined. All is good in my Pixel 3a world again. Oddly, the phone continues to try to update playMusic every so often to the Nov update which is already on my phone.
CoolKitty said:
So, anyone else suffering from the weird sound bug? In essence, there is no notification sounds, ringing or alarms coming through, phone is not on silent and no active DnD mode. And normal media playback is as expected, speakers work fine as well, it's just alarms, ringing and notifications. It gets weirder tho, because if headphones are plugged in sounds can be heard but not when unplugged. Android 10, latest patch too and I'm really confused at this point so any ideas are appreciated. TNX
Click to expand...
Click to collapse
Did you ever have any luck getting your sound fixed on your Pixel 3A?
9878 said:
Mine started doing this today. The funny thing is I used a bluetooth for my ear at work and switched to BT in the car when I left work. No ringing comes from the phone, but through BT I now hear the individual ringtones that I have set over car speakers BT and ear BT. It never did that before. Makes me think that using BT somehow caused it. Very odd. I went to Sprint store and let them poke around with it. Two employees had no luck. They stated that they had never seen this problem.
Click to expand...
Click to collapse
Hello and happy new year! Unfortunately I have not found any solution, I wait for the next update, if it does not solve the problem I will ask for the replacement of the mobile phone. My suspicion is that the December update breaks the lower speaker.
I have similar issue like this for past 3 months, what ever ringtone I set, by default Google duo notification is ringing. But i can hear custom ringtone on whatsapp call.
I have a similar problem with a different phone brand. I tracked the issue to be related to enabling the automatic DND option which tents to not properly go away after it turns off. Sad that is the same on the pixel which I'm looking at buying...
This bug just started for my mom's Verizon Pixel 3a this week. It was working in early Dec 2019, but something recently broke. The call ringer sounds do not work, but YouTube audio does.
I did a full system reset where it temporarily fixed the sound, however, during the app updates, it reverted back to no sound.
Chatting with Google support wasn't useful. They just sent the standard bug report email.
If anyone has any suggestions, please advise.
Update
Called Google support and they redirected me to UBreakiFix to inspect and repair.
Took a few hours, but they replaced the speakers.
Looks like I had a bad unit but seems to be fixed now.
soopervoo said:
This bug just started for my mom's Verizon Pixel 3a this week. It was working in early Dec 2019, but something recently broke. The call ringer sounds do not work, but YouTube audio does.
I did a full system reset where it temporarily fixed the sound, however, during the app updates, it reverted back to no sound.
Chatting with Google support wasn't useful. They just sent the standard bug report email.
If anyone has any suggestions, please advise.
Click to expand...
Click to collapse
Hi everyone! Phone replaced by Google, problem solved! Faulty unit.
Hi All,
same problem with my daughter Pixel 3a, only vibrates , but no ringer at all
i buyed the phone from amazon
on december, this problem started a week ago
so it is hardware related ?
i think im out of warranty
how much does google honor a warranty ?
maxolini said:
Hi All,
same problem with my daughter Pixel 3a, only vibrates , but no ringer at all
i buyed the phone from amazon
on december, this problem started a week ago
so it is hardware related ?
i think im out of warranty
how much does google honor a warranty ?
Click to expand...
Click to collapse
One year.
9878 said:
One year.
Click to expand...
Click to collapse
Cool
im good!!
bought november last year
maxolini said:
Cool
im good!!
bought november last year
Click to expand...
Click to collapse
FYI, mine was a hardware (speaker) problem.
this 3a I have can play YouTube audio on the earspeaker, so I think that's normal, the ringer uses the bottom speaker right? next to the charging USB3 port, if I do a complete factory reset, that will not fix it?
maxolini said:
this 3a I have can play YouTube audio on the earspeaker, so I think that's normal, the ringer uses the bottom speaker right? next to the charging USB3 port, if I do a complete factory reset, that will not fix it?
Click to expand...
Click to collapse
Two factory resets did not work for mine. Mine was acting the same, bottom speaker was crackly, intermittent, and then went out completely.
9878 said:
Two factory resets did not work for mine. Mine was acting the same, bottom speaker was crackly, intermittent, and then went out completely.
Click to expand...
Click to collapse
I am here to pig pile onto the issue. Running the January patch and never getting OTA notifications (running Magisk), I finally sideloaded Feb and then March updates last week. Just a few days later, I was talking on speakerphone and it got all crackly for a few seconds and then quit. That's the last I heard of it. Safe mode, two resets and even a full factory flash didn't fix it.
Just went through diagnostics with Google support and the verdict is the same...take it to ubreakifix under warranty. At least the phone is still useable, unlike the first gen Pixel microphone.
Here is one more confirmation that there is definitely a problem with the Pixel 3a's bottom speaker. Mine cut in and out a couple of times and then died completely. My phone was four months old at the time, purchased directly from Google, and has always lived in an Otterbox Defender case and had never been dropped.
I contacted Google and they said I could send it in for replacement. And I said, "Hey - wait a minute! I bought my phone from Google so I'm supposed to get an advanced replacement!" So he wanted my IMEI and confirmed that, yes, I had that option. But I was concerned that both the agent and website confirmed that I would receive either a new or (most likely) refurbished device.
The Google warranty website said that I had the option of having the phone replaced by Google or going to a local ubreakifix shop, of which there are several in my area. I called them up and the guy I spoke to said it was a common problem on the Pixel 3a! And they had the part in stock.
Since my phone was in perfect condition, other than the speaker, I chose the ubreakifix option instead of having Google send me a, probably used, replacement. I dropped it off, went to get something to eat, and while I was eating, I was messaged that my phone was ready for pickup. I took a look at the paperwork for the repair and the repair cost to Google listed was about $80. I asked the gentleman how much the exact same repair would cost for a Pixel 3a that was not under warranty and he said $140! Damn! I priced the speaker part if bought directly from China on Aliexpress and it was less than $10 from most vendors.
A search of the Google support forums shows that many Pixel 3a owners have had their speakers fail. It's a problem that can't be missed because your phone never rings!
If it fails again under warranty, I will have the speaker replaced. If it fails again after the warranty period, I will order a replacement speaker from China and do my own replacement.

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