Mic too low during Bluetooth calls - Onetouch Idol 3 Q&A, Help & Troubleshooting

I'm having an issue with my Idol 3 5.5". It functions normally when in handset or speaker mode I can hear the other party and they can hear me, but when I connect to my car's Bluetooth people tell me they can't hear me or it sounds like the mic is far away and under water. I did not have this problem with my last phone so I do not believe the issue is with my car (it's a Grom unit) I have only had this phone for a couple weeks and have had the issue from the beginning.
I'm running 6.0.1 stock ROM build 7VAB-UEB0
So far I have tried:
turning off and on Bluetooth on my phone during or right before calls
unpairing and repairing my car
I am charging an old Bluetooth earpiece to try that today and make sure it isn't an issue with my car.
Anyone else have this issue and were you able to solve it?

Me too, dont know what to do

Same problem here, http://forum.xda-developers.com/showthread.php?p=69084028

ciclolars said:
Same problem here, http://forum.xda-developers.com/showthread.php?p=69084028
Click to expand...
Click to collapse
Not the same issue. That thread is talking about poor/low microphone when recording video. This thread is about poor microphone quality through bluetooth, which does not use the phone's microphone.
I'm still trying to determine what the issue is. I tried using an old bluetooth headset and the test call was fine so I will try it tomorrow while driving to confirm. It might be that the Idol doesn't like certain bt devices.

Related

Interference with bluetooth voice calls

I always use my bluetooth headset when talking to family and friends(due to the length of time, hate holding phone). Since, I switched from my nexus one people have griped about the interference/noise they hear when I'm on my bluetooth headset. It is not my BT headset as I've tried a few(motorola S305, and two smaller bluetooth earpieces), all of which exhibit the noise. I was wondering if anyone else has had this problem ?
Running the Galaxy S I9000 ROM rooted.
Everyone complains about hearing me whenever I try to use a headset. Seems like the stack sucks or the radio is terrible.
Got the same problem. My bluetooth calls are loud and clear on my side, but everyone on the other side complains about static noice and I sound very distant.
I tried the original ATT rom (stock unrooted) and the most current 2.1 that is available for download. No difference.
Any ideas what to try to remedy this?
I haven't noticed anything like this on my Motorola S9-HD headset.
I have noticed sometimes it will cut the music every once in a while, whereas my iPhone never did.
konawayne said:
I always use my bluetooth headset when talking to family and friends(due to the length of time, hate holding phone). Since, I switched from my nexus one people have griped about the interference/noise they hear when I'm on my bluetooth headset. It is not my BT headset as I've tried a few(motorola S305, and two smaller bluetooth earpieces), all of which exhibit the noise. I was wondering if anyone else has had this problem ?
Running the Galaxy S I9000 ROM rooted.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I897 using XDA App
This is a known issue with the I9000 ROM... Bluetooth doesn't work well for some...
I'm running the stock rom... is that the I9000 rom?
None of my friends have mentioned such a problem when i've called them, although I've only made bluetooth calls a couple of times (including on the bus and at home).
Using after-market Nokia BH-503s.
I'm definately seeing the same problem on the stock rom. Not as bad as athe I9000 ROM but still bad enough for them to complain. Seems like it's made worse by the different roms/kernels we've been flashing but there's definately a problem.
wpb2 said:
I haven't noticed anything like this on my Motorola S9-HD headset.
I have noticed sometimes it will cut the music every once in a while, whereas my iPhone never did.
Click to expand...
Click to collapse
I'm seeing similar symptoms, except my music cuts out every 30 seconds or so. My setup is a Kensington iPhone adapter connected through aux input in my car with an Anycom FIPO on the iPhone adapter (it converts the iPhone/iPod adapter into a bluetooth receiver). I then stream from my Captivate to the adapter and it works fine except that it cuts out every 30 seconds. Did you ever figure out how to fix it?
UPDATE: Just wanted to add that I figured out what was causing my problem: having Wifi turned on. Once I turned it off, my bluetooth streaming worked beautifully, with no hiccups.
Still have a problem with this. Stopped using my BT headset completely... sucks having this thing stuck to my head for calls.
I have encountered several problems:
Party can not hear me at all; though I can hear fine.
Party hears tinny sound to my voice.
Headset disconnects while playing music.
Using a Motorokr S9-HD. Works fine with Samsung A-737.
I too have the static problem. This phone sounds wonderful on my end, but everyone complains that that can't hear me! This is so far the only complaint I have.... I hope someone will have a fix, or come up with something.
I have this problem too !

Problem with microphone. Help please.

I have problem with microphone. I don't know what can happen, yesterday I talk normally to today, when I speaking I hear myself voice in my phone, so if any person call to me he can't hear me what I talking.
But I discover that when I put on my headphones in minijack and when I talking microphone working o,O. So at this moment I only can calling with my headphones .
Whats going on ??
hey i'm having the similar problem and the one who talk to me cannot hear any voice from me. i just found the problem appears yesterday. Anyone here can help us,please,i don't wanna flash the rom once more to check whether it is related to the hardware damage or not
It not fault a ROM, becuase I instaled ROM again and problem are not solved .
In my opinion problem is in slot to headphones, I think connector did disconnect and microphone not working because when I put headphones mikrophone working...

[Q] Nexus 5 Bluetooth and wired headset problems

Hello,
Pardon if this has been answered already, I simply did not find my exact question answered.
I am using my unmodified Nexus 5 (not even rooted), with the latest KitKat (v.4.4.2 build KOT49H) with quite a few wired and wireless headsets and people always complain they cannot hear me. Eventually I got my hands on an old Samsung Galaxy S2 and tried my best bluetooth headset with it: Imagine my surprise, I could hear myself quite clearly even when I was talking really really softly, barely above a whisper. My headset is excellent. My phone is not.
My questions revolve around what to do about it.
Nothing in KitKat allows me to adjust the bluetooth microphone gain, nor does it let me use an equalizer on my microphone. I can adjust the volume of the headset, but this does not do anything to the microphone gain.
So...
Question 1: am I the only person with this problem?
Question 2: what do you people do about it?
Question 3: are there any mods / custom ROMs out there that attempt to fix this problem? Google does not appear to be interested in doing so.
Thanks in advance!
*bump*
Any ideas? I have tried re-pairing my bluetooth headset - no go. I have tried flashing custom ROMs and kernels - no go again. It seems to be a problem with the phone, but I have no idea how to fix it. And Google searches always return other people having this problem. Noone with solutions, though.
Using a wired headset results in even worse results, if that were at all possible.
Has anyone tried to replace the bluetooth stack or driver with something that works?
Thanks!
*bump*
Yesterday I spent quite a few hours tinkering with my phone. I tried every last radio out there for the Nexus 5 and none had any effect on bluetooth microphone levels. Then I tried a few AOSP ROMs: CM11 and Omni. They turned out to be so closely related I might as well have just tried one. None had any effect on bluetooth microphone. Heck if CM11 doesn't do it, there really are no alternatives out there! I tried the FauxAudio tweak, even paid $2 to Faux, which successfully managed to do nothing: app didn't was written badly. Finally, I tried a bunch of volume boost tweaks. That worked, actually. That is, it boosted the wrong volume. Finally, in a moment of true and utter desperation, I opened an ADB shell and edited that mixer file by hand. I then discovered that microphone gain on bluetooth is not controlled there.
I tried all my wired headsets again: Etymotic HF3's microphone produces such an atrocious sound, if I am to rely on it I need to seriously consider becoming a mime. Then there were my Bose QC15 headphones with a remote cable for Android by some off-brand company: that was terrible, the cable is useless. Heck, not even mime lessons can help me there.
Eventually I chanced upon an old microphone cable for my QC15 headphones. Just microphone, no remote. Surprisingly, this one is loud and clear! That after being anything but loud or clear on my old cell phone. Interesting. Unfortunately, it's been out of production for a few years. My working theory is that Bose realized putting a decent microphone on expensive headphones gives people real value, makes them spend money, and that way lies madness. We can't have that, can we. So when that cable starts cutting, so does my use of this cell phone.
I am screwed.
In any case, I will stop bumping my own thread, you guys obviously don't know a solution or there would have been a lively conversation right now. And I am pretty sure there is a moderator or two frowning right now, possibly getting ready to throw an encyclopedia at me. My only hope is that Google is going to do something about that pesky Broadcom driver that doesn't work sometime before the mass exodus to the iPhone. And before my precious microphone cable stops working, or I will be leading the way for that exodus. It's a phone, damnit, if it doesn't work like one it's no good.
Hmmm.... it should be possible to wire a good lavalier mike on a cell phone cable... maybe I can get an op-amp from an old tape recorder to get decent amplification... When attaching a 9V battery on my headphone cable begins to look appealing, we really have a problem.
Yes, if nobody reply you is because no one can help u.
But for what it's worth, i had an Xperia Play for 2 years. Using an Motorola Bluetooth Headset H350 while driving and a MW600 Sony Ericsson Stereo Bluetooth Headset, both never had a problem.
Now from 2013 Christmas both headsets with my new N5: still never a problem and not noticing any low volume or mic. Sorry
same issue
Dany XP said:
Yes, if nobody reply you is because no one can help u.
But for what it's worth, i had an Xperia Play for 2 years. Using an Motorola Bluetooth Headset H350 while driving and a MW600 Sony Ericsson Stereo Bluetooth Headset, both never had a problem.
Now from 2013 Christmas both headsets with my new N5: still never a problem and not noticing any low volume or mic. Sorry
Click to expand...
Click to collapse
hi,
i am having the same issue with my Nexus 5 in combination with my Logitech H800 Wireless headset (people can`t hear me).
Anybody who did find a solution for this?
Thx
pitchdown said:
hi,
i am having the same issue with my Nexus 5 in combination with my Logitech H800 Wireless headset (people can`t hear me).
Anybody who did find a solution for this?
Thx
Click to expand...
Click to collapse
No solution. I tried everything, everything I could think of. I got FauxAudio to work eventually and that did nothing for Bluetooth performance (and it said it wouldn't, but I was desperate).
I returned a lot of high end bluetooth headsets over this issue. Eventually I came upon the Plantronics Voyager Legend. I would like to tell you this really expensive headset works fine, but no - microphone gain is still low, though this time around people can hear me okay. Not great, just okay. I am using that now. It's not perfect, it's far from perfect, but finally usable. Sort of. If I speak loudly.
For what it is worth, the ElementalX kernel improves Bluetooth stability on the N5 quite a bit. Microphone gain is still low, though. Another thing that sometimes helps a little is turning off the multimedia profile on the headset, though why THAT would make a difference is beyond me.
All we can do is wait, watch the Samsung Galaxy S5 get released and wonder if we should switch.
kangelov said:
No solution. I tried everything, everything I could think of. I got FauxAudio to work eventually and that did nothing for Bluetooth performance (and it said it wouldn't, but I was desperate).
I returned a lot of high end bluetooth headsets over this issue. Eventually I came upon the Plantronics Voyager Legend. I would like to tell you this really expensive headset works fine, but no - microphone gain is still low, though this time around people can hear me okay. Not great, just okay. I am using that now. It's not perfect, it's far from perfect, but finally usable. Sort of. If I speak loudly.
For what it is worth, the ElementalX kernel improves Bluetooth stability on the N5 quite a bit. Microphone gain is still low, though. Another thing that sometimes helps a little is turning off the multimedia profile on the headset, though why THAT would make a difference is beyond me.
All we can do is wait, watch the Samsung Galaxy S5 get released and wonder if we should switch.
Click to expand...
Click to collapse
Somebody advised me to download the app "persist"
This is free from the playstore.
Can you try this and let me know this is working for you?
Thx
pitchdown said:
Somebody advised me to download the app "persist"
This is free from the playstore.
Can you try this and let me know this is working for you?
Thx
Click to expand...
Click to collapse
This app controls the bluetooth volume, not the bluetooth gain. The bluetooth volume was never a problem.
kangelov said:
This app controls the bluetooth volume, not the bluetooth gain. The bluetooth volume was never a problem.
Click to expand...
Click to collapse
Ok,
i am having the problem with my Logitech H800 headset with the nexus 5.
So this is a android kitkiat 4.4 issue?
Or is this problem only on several Nexus 5-devices?
pitchdown said:
Ok,
i am having the problem with my Logitech H800 headset with the nexus 5.
So this is a android kitkiat 4.4 issue?
Or is this problem only on several Nexus 5-devices?
Click to expand...
Click to collapse
My guess is either the bluetooth baseband or the bluetooth kernel driver used in the N5 is flaky. This is why I think so:
Problem does not exist on my old Samsung Galaxy S2, including when it runs the same nightly of CM11, nor does it exist on my computer or my desk phone. All the headsets I've owned performed admirably there, so the headsets are not directly the cause. From what I've seen no ROM and no kernel out there seem to be making a difference as far as Bluetooth gain is concerned, the problem is persistently there and the same. Best I could tell it's just the N5 with a problem and it's just for the phone profile. I've tried the Bose headset (the worst performer headset with the N5 of the lot) on a colleague's N5 and his phone was just as bad with it as mine. I am not sure if it's a small batch of N5s having a problem, I don't own lots and lots of N5 phones to try on, but I doubt it: with anything digital things are usually all-or-nothing and the N5 has an off-the-shelf Bluetooth chip, which is not unique to the N5. My guess is it's the entire model, but having only tried on 2 N5 phones, this is no more than a guess.
From what I saw online, the entire Nexus line has poor Bluetooth performance, not just the 5, and Google changed the Bluetooth stack with KitKat besides possibly introducing more problems. If you have a non-Nexus phone, the manufacturer most certainly replaced the Bluetooth driver and radio with one of their own, so problem goes away, but the Nexus line does not enjoy such attention.
An interesting thing to try would be for someone to put the LG G2 Bluetooth driver on a N5 kernel and try it out. I don't have the time or the expertise to do that, but there are plenty of people who do. Assuming the G2 does not have problems with bluetooth gain, if the problem still persists it will tell us if it's the N5 baseband or hardware doing it, and noone can help us there if that's the case.
I have this problem too, using my Nexus5 with iphone headsets. Peoples told me in skype and hangouts, that they hear me bad...
Shiver2005 said:
I have this problem too, using my Nexus5 with iphone headsets. Peoples told me in skype and hangouts, that they hear me bad...
Click to expand...
Click to collapse
That's a different problem. The wired headset problem is easily solvable with FauxAudio and a supported kernel.
This maybe realted to the changes Google made to the core Bluetooth stack as of Android 4.3+ I know they made adjustments for the BLE [low poer Bluetooth devices like pedometers and other senor type crap]. It is BEYOND me as to why Google keeps adding functionality ot the core Bluetooth stack when it is GLARINGLY OBVIOUS they have real problems with Bluetooth as a whole. WHY NOT fix the core issues so Bluetooth is much better at the basics before trying to add functionality or more complex?
I know they complained it would cost a bit for a different newer Bluetooth license but I mean in my personal experience with many different phones Bluetooth is SUPER flaky even at it's best in Android, and does not even work the same way across devices [I have used 3 different Jabra speakerphones on my bosses Galaxy 3 recently and they all worked to varying degrees even though they all use the same version of Bluetooth protocol], but my T989 [Galaxy 2 T-mobile], my parents G2s My bosses older Bionic, My fathers new Droid X, etc. all have random problems. You can usually find one device that works well with a certain phone/ROM, but that can change between ROM versions and devices so it is like you need to go and buy 1 of everything every time there is an update and go crazy finding the ONE that works [and as noted on page 1 with the gentleman using the same Platronics Voyager Platinum as I have it is a super expensive very nice device that worked BEAUTIFULLY in ICS, but now in 4.1 + you can not get more than 1 or 2 words across the mic unless you are YELLING at it like a crazy person on the SAME device].
So all that to say I think it is prolly related to changes Android made in 4.3+ flipped the Bluetooth operability on it's head.
Mic Volume OK with KitKat 4.4.4 and cheap "HB-800" headset
there've been no posts for a while so maybe the problem has gone away with the KitKat updates.
But anyway:-
I have a Nexus 5 and recently bought a cheap generic stereo earbud headset with mic from eBay .... $14.82 Ozzie including delivery to Western Australia.
I've actually asked the other party whether they can hear me (specifically "am I loud enough?") because I read this thread and have been assured that it's all good.
In fact it's a pity the sound quality at MY end isn't better, but that's probably the low quality ear buds rather than electronics / firmware reasons.
Of course, ymmv.
Here's the ebay item title in case anyone wants to look it up or I can pm the item number if it helps.
"Headphones Earphones with MIC 1st Stereo Bluetooth Hands-Free Wireless HV/HB-800"
No, the problem is still there. Reason there are no posts is that no one has a solution. Nothing has changed since March. I am somewhat controlling it with CM11 running on the ElementalX kernel. Without this kernel Bluetooth performance is unbearable. With it it is barely adequate.
It's funny that a cheap headset would work okay while multiple top-of-the-line everything-but-the-kitchen-sink models like the Plantronics Voyager Pro would still be having problems.
I was seriously considering getting the OnePlus One, the Nexus 6 and even the iPhone 6 hoping the issue would finally be fixed. It's ridiculous that a phone commonly accepted as the measuring stick of the Android world would be having problems with simple tasks like driving a bluetooth headset. *very disappointed*
Me too. Two days with my new N5 and when I use my Sony SBH20 people hear me bad... With my N4 no problem. Its annoying! Ive to speak with headset because Ive problems with my left arm and legs, I only have the right to hold the phone, I cant do anyhing more and when I walk I need that arm to hold my cane.
I dont see a real solution, I will have to return the N5

[Q] In-call mic & speaker dead on stock device, can only make calls with Bluetooth

[Q] In-call mic & speaker dead on stock device, can only make calls with Bluetooth
Anyone else encountered this problem? It's NOT a volume issue, it's an 'in-call speaker and mic not working at all' issue. About two months ago my phone calls completely cut out all in-call sound, UNLESS I use a Bluetooth headset, in which case I can talk and hear just fine. When it first went out, I was able to use the mic and in-call speaker as long as I put it in speakerphone mode, but after a few weeks, that cut out, too. It will answer the call...I just can't communicate without BT engaged. Factory reset and other known "try this first" solutions have been dead-ends.
The OTA to KitKat didn't change or help anything in regard to this problem, and the same problem persists in the same fashion. I am currently still stock...after modding my M7 on TMO repeatedly, when I switched to Verizon and got an M8, I resolved to stick with stock and try to appreciate getting the OTAs before the other carriers. All well and good--until your in-call sounds bugs out and renders your device useless as a phone unless you put your BT earpiece in first.
I'm curious if this is a widely known problem, as I couldn't find evidence of it being common, but wasn't sure if I was just looking in the wrong place or using the wrong search terms. If so, is there a decent fix, or did VZ just sell me a lemon? If there's not a decent solution, would Factory Reset, unlock, and flashing TWRP and a good aftermarket ROM, say CM, cause this problem to be fixed?
Just figured I'd ask the hive before I dig into it myself and end up pissing away the rest of my weekend on it. Cheers and thanks!

After upgrading to Android 10, microphone no longer works for calling

I got my phone on Friday and upgraded it to Andriod 10 this morning, so I didn't have a chance to test if this was also an issue for Android 9. However, when I tried to make a call this afternoon, the other side can no longer hear me, while I can hear the other side just fine.
I tried switching some settings while calling and switching Speaker to be on is enough to get microphone back, then I can switch speaker back to off and use it normally. Rebooting the phone will cause the issue to reappear.
Trying to see if any of you are having the same issue.
I have the exact same issue. The mic works after I toggle the speaker, but another issue happens in subsequent calls... sound no longer comes out of the earpiece, only through the bottom speaker. It's such a bizarre bug.
My microphone works but my headphones don't work (no sound) when plugged into 3.5mm jack. Needed to talk via speakerphone or earpiece.
Seems they didn't fully test their calling on this first patch?
Music via 3.5mm works.
WW_17.1810.1910.68 seems to have fixed my issues.
SonicSamZ said:
WW_17.1810.1910.68 seems to have fixed my issues.
Click to expand...
Click to collapse
With the 3.5mm audio call issue only I assume?
Redhawk2000 said:
With the 3.5mm audio call issue only I assume?
Click to expand...
Click to collapse
That is correct.
joefu said:
I have the exact same issue. The mic works after I toggle the speaker, but another issue happens in subsequent calls... sound no longer comes out of the earpiece, only through the bottom speaker. It's such a bizarre bug.
Click to expand...
Click to collapse
Toggling the speakerphone seems to fix the audio coming out of the bottom speaker. A fix for the fix?
Is there any fix for this issue? I am facing the same problem, the phone speaker and microphone will not work during the call and playing music, but works fine if I toggle to speaker mode. Music is a problem, but works fine with headphone. Very strange.
I am running into same issue on Android 10 with latest updates. Toggling the speakerphone one and off fixes the problem for a while and the it comes back on. Third party VOIPs make calls with no issues.
Looking at Asus official forums - you can see the problem reported on a variety of models and I don't see a resolution anywhere. I got a bad feeling about this...
virtgar said:
I am running into same issue on Android 10 with latest updates. Toggling the speakerphone one and off fixes the problem for a while and the it comes back on. Third party VOIPs make calls with no issues.
Looking at Asus official forums - you can see the problem reported on a variety of models and I don't see a resolution anywhere. I got a bad feeling about this...
Click to expand...
Click to collapse
Are you on tmobile? They have noted in the forum that they have noted it with tmobile and are working on a solution.
Redhawk2000 said:
Are you on tmobile? They have noted in the forum that they have noted it with tmobile and are working on a solution.
Click to expand...
Click to collapse
Interesting - I'm on Mint Mobile which operates on the T-Mobile network. So maybe this affects me and their solution will address my issue. Thank you.
Having the same microphone problems on T-Mobile as well
Sent from my ASUS_I01WDX using Tapatalk
I fixed it
LolitaPlus said:
I got my phone on Friday and upgraded it to Andriod 10 this morning, so I didn't have a chance to test if this was also an issue for Android 9. However, when I tried to make a call this afternoon, the other side can no longer hear me, while I can hear the other side just fine.
I tried switching some settings while calling and switching Speaker to be on is enough to get microphone back, then I can switch speaker back to off and use it normally. Rebooting the phone will cause the issue to reappear.
Trying to see if any of you are having the same issue.
Click to expand...
Click to collapse
I fixed it by uninstalling Google
meinreno said:
I fixed it by uninstalling Google
Click to expand...
Click to collapse
By uninstalling what application did you fix it?

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