My Sony Xperia Z3 screen is not working anymore after used it underwater. It is pitch black and the water damage indicator is pink from white, it means that the phone is broken because of water damage but the phone is still working, whenever message me or pm me from fb messenger, the phone is responding. Also when I press the shutter button, it will vibrate and you will hear the sound of the camera app.
How can I access the files on my pc or how can I reformat the phone, the screen lock is on and I can't unlock it?
Hi community!
Today I took my (rooted)Z3 to the pool to do some pictures and videos. Before I put it in the water, I tested the pressure sensor in the air with *#*#SERVICE#"#" and the pressure increased and sinked after a short time while the flaps are closed. Then I tested it in the water and it worked too. I took the phone in the water for ~2 minutes and then out for ~1.5 minutes (to watch the photos) about 5 times. I noticed that the touchscreen didn't react good and took it out. The front and back camera got water steam inside. Then on the lockscreen the brightness increased and decreased a lot (flickering), I tried to shut it down, but it didn't react. It shut itself down after 5 minutes.
After some hours with cleaning out the water inside with sucking and blowing with a hair dryer :
By holding on the power button, the phone vibrates once, then 3 times and does nothing. It vibrates 3 times every minute.
If I put it in the charger/pc, it vibrates 3 times, the LED Red, then green lights up and goes out. This repeats always.
Holding volume up/down;power button, the pc sees it, but the phone cancels the connection instantly. This repeats too.... which means I can't access to the filesystem to do a factory reset/removing root...
Can you guys help or is there a chance, that sony's support can help? I fear that they won't take it back and leave me sit with a 500 swiss franc brick
========================= Solved =========================
My rooted, waterdamaged phone got replaced with a completely new one, which means i got the TA Partition intact. Sony probably couldn't access anything on the Z3 because the Screen was completely gone (Not showing anything and not reacting to touch), USB-Debugging off and it had a Lockscreen lock.
The same happened to my device, had the odd vibrating issue also, luckily I was insured on my device.
Ok guys, after heating the water out of my phone, it starts normally with sound, but without screen, so I cant unlock my Z3. How can I now get my files out of it?
Can you view your files when
Connecting to the pc? Or you can use adb pull method
Sent from my ST25i using XDA Free mobile app
When i plug it in the pc, it recognizes the device, but i can't see the files because it has a lockscreen lock. I didn't try the ADB Method, is there a topic here?
Vanta-Chan said:
When i plug it in the pc, it recognizes the device, but i can't see the files because it has a lockscreen lock. I didn't try the ADB Method, is there a topic here?
Click to expand...
Click to collapse
Yes as long as u have the android debugging mode on.you should be able to access the files. I will link the guide http://forum.xda-developers.com/showthread.php?t=2266638
Sent from my GT-S7272 using XDA Free mobile app
No it's off...
Hmm it is tough then. Is there no display or can touch without seeing anything? The last method i can see is too flash system and data only from fastboot. That way the lockscreen can be removed and the files in sdcard can be viewed in the computer. And how come your z3 is rooted with usb debugging off. Always keep it to avoid these
Sent from my GT-S7272 using XDA Free mobile app
There's no display and it doesn't react to touching, but sound works fine. Are there instructions for your suggestion?
View this tutorial http://www.gizmobolt.com/2015/04/09...z3-23-1-a-0-690-ftf-using-flashtool-manually/
Sent from my GT-S7272 using XDA Free mobile app
Got it replaced :/ Thanks anyway!
just connect your bluetooth mouse with usb otg cable and use the mouse instaed of the touchscreen... if the display is totally gone then its not possible to backup data from internal storage.
OP, did you get it replaced under warranty despite the root and water damage?
santoshcoolhere said:
just connect your bluetooth mouse with usb otg cable and use the mouse instaed of the touchscreen... if the display is totally gone then its not possible to backup data from internal storage.
Click to expand...
Click to collapse
The display was completely gone, i couldn't see anything on it and because of that i couldn't unlock the lockscreen.
MarkMRL said:
OP, did you get it replaced under warranty despite the root and water damage?
Click to expand...
Click to collapse
Yeah, probably because they couldn't access anything on it.
Hello
Well, my Xperia Z5 broke. Or at least I thought so. But it was just bent a little bit and everything was doing fine. I was using WhatsApp and stuff. This morning I opened the Camera app and noticed that the Camera at the back wasn't working. So I changed to the front camera which was working. When I tried to switch back to the camera on the back it froze. I could press the powerbutton which usually locks the phone it would turn the screen off. When I turned the screen on again by pressing the powerbutton there still was my ugly face looking at me. So I thought maybe just restart it.
That's what I did and it started the boot animation. Everything looked fine. But as soon as it came to the point where you have to enter your sim code I noticed there must be something wrong. It just shows the blue standard xperia Z5 background whichs animations react to my touches. But there doesnt appear an overlay which says "please enter the sim code" or something like that. just the boring blue background. The fingerprint sensor does vibrate like I unlocked the phone but it doesn't show anything.
I already took out the sim and the sd card and Tried to boot it without them. Still just the blue background
Does anyone knows how to fix this or did I f up my mobile phone entirely?
Many Thanks in advance
Purchased brand new Sony z5 ( E-6633) dual SIM , which was brought back from Dubai by a friend who works out there. Gave it to the mrs for christmas 2017. Great phone worked fine until a week ago when I checked to see if there were any updates available. There were at least 2 possibly 3 that the phone down loaded. These brought the phone up to date with what was available from Sony. I'm afraid I'm not sure of the version but 7.0 rings a bell.
I noticed that when touching the fingerprint scanner the phone said that the hardware was not available also there was no reception dispite standing within spitting distance of mobile phone antenna. I decided to press the power button and reset the phone in the hope to reset everything, no chance, this is where it all went down hill. The phone no longer turns on.
I have tried:
Power button.
Volume up and power button.
Volume down and power button.
Charging phone ( it was at 50% when trouble hit)
With the above button presses the red led was blinking when on charge.
Tried Xperia companion.
Then I tried short press and long press(120 sec) of the off button under SIM card cover. No joy, but what has changed now is no flashing red led when the charger is plugged in.
Also when connecting to a pc the computer does not acknowledge anything being plugged in ie mass storage device detected etc.
Can anyone explain what has happened. And options to fix it.
The phone is not rooted.
I am keen to retreave the photos and contacts etc.
Ideas so far are:
Send back to friend in Dubai which is quite involved, will probably lose photos.
Send to forensic lab to retreave photos etc. Will this damage the phone? Haven't made enquiry yet.
Go to local repair shop to flash/ repair operating system but believe this will erase photos if it works at all
Or
Ask you guys for a solution.
Hope I've given you enough info if there is anything else you need let me know.
Ps the phone had a 2gb sd card in it which was full and phone memory was at around 80 % full.
Regards Curry Monster.
Hi,
My customer brought me a phone after a water damage. He claimed that the phone has been working fine for a few days after being dropped into the water untill it has discharged. Now when connected to the charger it just normally shows battery percentage level and is charging fine, but if try to turn it on it just shows Samsung Logo, vibrate twice, again vibrate twice and turns off.
What I have done:
- i've fully dissasembled the phone and clean everything with isopropyl alcohol (99%) (most of the water damage was on the bottom panel with usb charging and LCD connector, mainboard and batterry looked untouched)
- i've put both boards for an hour onto the 100 Celsius board
- after another 24 hours i've reassembled the phone and the problem remained
- I've replaced usb charging board and cabel between it and main board with working ones (still the same)
- I've reflashed stock ROM for SM-A515F Poland (without CSC)
- wiped cache
Nothing worked. Moreover, when I tried to enter Safe Mode the screen went "static"? It just looked like analog TV when you have no signal. Every restart ended up with this "static screen". However when i enter the recovery or download mode it looked sometimes fine. After another Stock ROM flash "static screen" has no longer showed up, but the device still "turns off" after Samsung logo and 2x2 vibrates.
Right now I'm not really sure if it is software or a hardware issue. Had anyone dealt with something like this? Any advice is welcome
I haven't tried factory reset yet, because the customer has many important photos on the device (with no backup :/)
Have a good day!
P.S. Tomorrow i will replace LCD to check if it's faulty. If don't I'll be looking a way to retrieve photos from this bricked phone. It's locked with Google Account and PIN, has not enabled debugging or anything else. Is it possible to somehow restore photos from this phone? Some way to install CWM without unlocking BL (to prevent data wiping)? Then from CWM i should be able to fire up ADB and pull personal data? Has someone any idea if it is possible?
Hi again,
I was so happy that i've fixed this smartphone for my customer that i've forgot i've wrote here
Finally I was able to fix the phone. Even the screen looked fine in the download/recovery modes it turned out that it's faulty. With new screen phone is starting fine and everything works correctly. Here's the link where i show the old screen and new one and how the phone responds: