Sony Xperia Z5 display not working after submerged in water - Xperia Z5 Q&A, Help & Troubleshooting

Hi, I need some help with my Xperia Z5 single sim phone. I used my Xperia for under water photography. It was working fine for sometime but later it started behaving abnormal. It gave me message to insert headphones and random screen touch and apps opening and closing. Looking at such behavior I stopped inserting the phone in water. It restarted 1/2 times and later on I switched off the phone. When I removed the sim tray I observed that there were water droplets on the sim and memory card. I dried the phone by keeping it under bulb light, all the water vapor under the back and front camera disappeared. When I turned on the phone the display didn't turn on but I was able to feel the phone vibrating when I touched the finger print sensor, was able to hear charging sounds and the camera worked flash light turned on when the camera button was pressed. When I connect the phone to computer the phone is detected but i cant backup any data as the phone was pin+finger print protected. I tried to repair the phone through Sony Companion but nothing worked. I even tried using vysor Chrome extension to mirror my phone to my computer but the app failed to detect the phone.
Is there a possible way to recover the data by somehow unlocking the device?
Is there a way to repair the phone through flashing or need to show the device to Sony Mobile service center?
Would appreciate if any help provided.
Thanks in advance...

jayeshhalarnkar said:
Hi, I need some help with my Xperia Z5 single sim phone. I used my Xperia for under water photography. It was working fine for sometime but later it started behaving abnormal. It gave me message to insert headphones and random screen touch and apps opening and closing. Looking at such behavior I stopped inserting the phone in water. It restarted 1/2 times and later on I switched off the phone. When I removed the sim tray I observed that there were water droplets on the sim and memory card. I dried the phone by keeping it under bulb light, all the water vapor under the back and front camera disappeared. When I turned on the phone the display didn't turn on but I was able to feel the phone vibrating when I touched the finger print sensor, was able to hear charging sounds and the camera worked flash light turned on when the camera button was pressed. When I connect the phone to computer the phone is detected but i cant backup any data as the phone was pin+finger print protected. I tried to repair the phone through Sony Companion but nothing worked. I even tried using vysor Chrome extension to mirror my phone to my computer but the app failed to detect the phone.
Is there a possible way to recover the data by somehow unlocking the device?
Is there a way to repair the phone through flashing or need to show the device to Sony Mobile service center?
Would appreciate if any help provided.
Thanks in advance...
Click to expand...
Click to collapse
Waterproofing has long been a key selling point of the Xperia line, and the Z5 has the highest possible IP68 rating for water and dust resistance. That means it's been tested by being immersed in fresh water for 30 minutes in depths of up to 1.5 metres.
However, the language used on Sony's website has changed: "The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater," the new policy says.

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My Sony Xperia Z3 screen is broken

My Sony Xperia Z3 screen is not working anymore after used it underwater. It is pitch black and the water damage indicator is pink from white, it means that the phone is broken because of water damage but the phone is still working, whenever message me or pm me from fb messenger, the phone is responding. Also when I press the shutter button, it will vibrate and you will hear the sound of the camera app.
How can I access the files on my pc or how can I reformat the phone, the screen lock is on and I can't unlock it?

Rooted Z3 is waterdamaged... (Solved)

Hi community!
Today I took my (rooted)Z3 to the pool to do some pictures and videos. Before I put it in the water, I tested the pressure sensor in the air with *#*#SERVICE#"#" and the pressure increased and sinked after a short time while the flaps are closed. Then I tested it in the water and it worked too. I took the phone in the water for ~2 minutes and then out for ~1.5 minutes (to watch the photos) about 5 times. I noticed that the touchscreen didn't react good and took it out. The front and back camera got water steam inside. Then on the lockscreen the brightness increased and decreased a lot (flickering), I tried to shut it down, but it didn't react. It shut itself down after 5 minutes.
After some hours with cleaning out the water inside with sucking and blowing with a hair dryer :
By holding on the power button, the phone vibrates once, then 3 times and does nothing. It vibrates 3 times every minute.
If I put it in the charger/pc, it vibrates 3 times, the LED Red, then green lights up and goes out. This repeats always.
Holding volume up/down;power button, the pc sees it, but the phone cancels the connection instantly. This repeats too.... which means I can't access to the filesystem to do a factory reset/removing root...
Can you guys help or is there a chance, that sony's support can help? I fear that they won't take it back and leave me sit with a 500 swiss franc brick
========================= Solved =========================
My rooted, waterdamaged phone got replaced with a completely new one, which means i got the TA Partition intact. Sony probably couldn't access anything on the Z3 because the Screen was completely gone (Not showing anything and not reacting to touch), USB-Debugging off and it had a Lockscreen lock.
The same happened to my device, had the odd vibrating issue also, luckily I was insured on my device.
Ok guys, after heating the water out of my phone, it starts normally with sound, but without screen, so I cant unlock my Z3. How can I now get my files out of it?
Can you view your files when
Connecting to the pc? Or you can use adb pull method
Sent from my ST25i using XDA Free mobile app
When i plug it in the pc, it recognizes the device, but i can't see the files because it has a lockscreen lock. I didn't try the ADB Method, is there a topic here?
Vanta-Chan said:
When i plug it in the pc, it recognizes the device, but i can't see the files because it has a lockscreen lock. I didn't try the ADB Method, is there a topic here?
Click to expand...
Click to collapse
Yes as long as u have the android debugging mode on.you should be able to access the files. I will link the guide http://forum.xda-developers.com/showthread.php?t=2266638
Sent from my GT-S7272 using XDA Free mobile app
No it's off...
Hmm it is tough then. Is there no display or can touch without seeing anything? The last method i can see is too flash system and data only from fastboot. That way the lockscreen can be removed and the files in sdcard can be viewed in the computer. And how come your z3 is rooted with usb debugging off. Always keep it to avoid these
Sent from my GT-S7272 using XDA Free mobile app
There's no display and it doesn't react to touching, but sound works fine. Are there instructions for your suggestion?
View this tutorial http://www.gizmobolt.com/2015/04/09...z3-23-1-a-0-690-ftf-using-flashtool-manually/
Sent from my GT-S7272 using XDA Free mobile app
Got it replaced :/ Thanks anyway!
just connect your bluetooth mouse with usb otg cable and use the mouse instaed of the touchscreen... if the display is totally gone then its not possible to backup data from internal storage.
OP, did you get it replaced under warranty despite the root and water damage?
santoshcoolhere said:
just connect your bluetooth mouse with usb otg cable and use the mouse instaed of the touchscreen... if the display is totally gone then its not possible to backup data from internal storage.
Click to expand...
Click to collapse
The display was completely gone, i couldn't see anything on it and because of that i couldn't unlock the lockscreen.
MarkMRL said:
OP, did you get it replaced under warranty despite the root and water damage?
Click to expand...
Click to collapse
Yeah, probably because they couldn't access anything on it.

Xperia Z5 doesn't show "enter the sim code screen"

Hello
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That's what I did and it started the boot animation. Everything looked fine. But as soon as it came to the point where you have to enter your sim code I noticed there must be something wrong. It just shows the blue standard xperia Z5 background whichs animations react to my touches. But there doesnt appear an overlay which says "please enter the sim code" or something like that. just the boring blue background. The fingerprint sensor does vibrate like I unlocked the phone but it doesn't show anything.
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Sony z5 update. Now phone does not turn on.

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Volume up and power button.
Volume down and power button.
Charging phone ( it was at 50% when trouble hit)
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Tried Xperia companion.
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The phone is not rooted.
I am keen to retreave the photos and contacts etc.
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Send back to friend in Dubai which is quite involved, will probably lose photos.
Send to forensic lab to retreave photos etc. Will this damage the phone? Haven't made enquiry yet.
Go to local repair shop to flash/ repair operating system but believe this will erase photos if it works at all
Or
Ask you guys for a solution.
Hope I've given you enough info if there is anything else you need let me know.
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Regards Curry Monster.

Black Screen after Samsung Logo, retrieve photos without ADB, unlocked BL

Hi,
My customer brought me a phone after a water damage. He claimed that the phone has been working fine for a few days after being dropped into the water untill it has discharged. Now when connected to the charger it just normally shows battery percentage level and is charging fine, but if try to turn it on it just shows Samsung Logo, vibrate twice, again vibrate twice and turns off.
What I have done:
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Have a good day!
P.S. Tomorrow i will replace LCD to check if it's faulty. If don't I'll be looking a way to retrieve photos from this bricked phone. It's locked with Google Account and PIN, has not enabled debugging or anything else. Is it possible to somehow restore photos from this phone? Some way to install CWM without unlocking BL (to prevent data wiping)? Then from CWM i should be able to fire up ADB and pull personal data? Has someone any idea if it is possible?
Hi again,
I was so happy that i've fixed this smartphone for my customer that i've forgot i've wrote here
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