My Sony Xperia Z3 screen is not working anymore after used it underwater. It is pitch black and the water damage indicator is pink from white, it means that the phone is broken because of water damage but the phone is still working, whenever message me or pm me from fb messenger, the phone is responding. Also when I press the shutter button, it will vibrate and you will hear the sound of the camera app.
How can I access the files on my pc or how can I reformat the phone, the screen lock is on and I can't unlock it?
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Hi, I have an Xperia Z3, touch, sounds, and the backlight are all working but the screen is black, I have reset it, reconnected the LCD and battery connectors, but the screen remains black, not even the Sony boot screens show but the phone is working as normal, I have read about others with this same problem, some even started working randomly but there is no solution, has anyone solved this issue? Thanks
Anyone?
Surely someone knows about this issue?
This thread can be closed
Hello
Well, my Xperia Z5 broke. Or at least I thought so. But it was just bent a little bit and everything was doing fine. I was using WhatsApp and stuff. This morning I opened the Camera app and noticed that the Camera at the back wasn't working. So I changed to the front camera which was working. When I tried to switch back to the camera on the back it froze. I could press the powerbutton which usually locks the phone it would turn the screen off. When I turned the screen on again by pressing the powerbutton there still was my ugly face looking at me. So I thought maybe just restart it.
That's what I did and it started the boot animation. Everything looked fine. But as soon as it came to the point where you have to enter your sim code I noticed there must be something wrong. It just shows the blue standard xperia Z5 background whichs animations react to my touches. But there doesnt appear an overlay which says "please enter the sim code" or something like that. just the boring blue background. The fingerprint sensor does vibrate like I unlocked the phone but it doesn't show anything.
I already took out the sim and the sd card and Tried to boot it without them. Still just the blue background
Does anyone knows how to fix this or did I f up my mobile phone entirely?
Many Thanks in advance
Hi,
When we made a call or receive, the screen goes black while we take to our ears.
But, my phone is still black after taking away from ears while in conversation. I have to swipe the sensor area to have a visible screen.
Do i have to replace the sensor or just have to adjust the sensor ?
Hi if you have an EU version the light and proxymity sensor was directly on board...hard to replace...solution for you and others are changing back glue because if you pres top of back glass near the camera the sensors are working....back cover glue wont stick and thats the issue or if somebody replace the lcd there are another issue because the board is too far from front glas and the sensors are not working good...there is a solution uv filter sticker on glas..
Hello,
It is a problem for all Xperia Z# lineup.
The proximity sensor tends to be too far from the glass after some time.
If you have root and Xposed, you can install Sensor Disabler and then mockup the value of the first proximity sensor to 5cm and the second to 0cm. This way, the screen will not go black when calling (it will after a short time but won't be blocked by the sensor so you can re-light it by pressing start button or volume buttons).
If you don't have root :
- go to settings => accessibility and tick "end call with start button" (or something like this)
- Or use headphones !
If you are stuck on black screen, your can force with your fingers on the top right corner of the Xperia Z5 (where the sensor is) to make it work shortly. Or you can press start button + volume up button to reboot.
I hope this will help you !
Alex
lol my xperia z5 had exact problem and gues what happend with my mothers z5 LFMAO same sensor OMG what the hell is wrong with Sony...also i always got white dots on the screen after more then a year of usage...no wonder i dont buy Sony phones anymore...my last one was XZ and this one also had bright dots on screen but this time its red color and it can be seen on black background...also xperias overheats very fast and then works slowly after and so on...i can clearly say that after xperia z2 every Sony phone is rubbish and made with poor quality PERIOD
Same problem since I have my Z5. It happens only sometimes and when I clean the sensor (also only with my finger during a phone call) it works again.
Maybe its because of some application which use proximity sensor. Did u install any notification or screen wake app ?
asgz said:
Maybe its because of some application which use proximity sensor. Did u install any notification or screen wake app ?
Click to expand...
Click to collapse
we can asure u that it is a hardware problem.i for example had a two xperias z5 took it to waranty and they fixed the sensor...the other z5 sensor broke 1 week before waranty but my brother couldnt find documents and we didnt send to reapir then...so it is definetly not a software issue....2x xperia z5 2x same issue LOL
Its a sensor problem, the sensor is weak.
arunkumarunicorn said:
Hi,
When we made a call or receive, the screen goes black while we take to our ears.
But, my phone is still black after taking away from ears while in conversation. I have to swipe the sensor area to have a visible screen.
Do i have to replace the sensor or just have to adjust the sensor ?
Click to expand...
Click to collapse
Check your tempered glass.. The tempered glass must have an opening on the proximity sensor location.
It doesn't have a tempered glass...
This app fixes that issue (root only) :
https://play.google.com/store/apps/details?id=com.vrognaas.proximityfix
alex061 said:
Hello,
It is a problem for all Xperia Z# lineup.
The proximity sensor tends to be too far from the glass after some time.
If you have root and Xposed, you can install Sensor Disabler and then mockup the value of the first proximity sensor to 5cm and the second to 0cm. This way, the screen will not go black when calling (it will after a short time but won't be blocked by the sensor so you can re-light it by pressing start button or volume buttons).
If you don't have root :
- go to settings => accessibility and tick "end call with start button" (or something like this)
- Or use headphones !
If you are stuck on black screen, your can force with your fingers on the top right corner of the Xperia Z5 (where the sensor is) to make it work shortly. Or you can press start button + volume up button to reboot.
I hope this will help you !
Alex
Click to expand...
Click to collapse
Xposed module works. Thanks..
Edit: This xposed module or any other app is not exact solution.
I've solved my problem with removing to screen protector.
There 're dirt accumulation when use to screen protector.
[F8332/Locked BL/Official] Screen goes black and doesn't turn on when booting. Tried software repair with Xperia Companion but still the same problem. Phone is working even with black screen because it can still receive calls but no display so you can't answer calls. Tried restarting/power off. After the sony logo and xperia it goes black when android os starts. Tried searching this forum for same condition and I think there is none so I posted this concern of mine. Please help.
Hold UP, and Power button for 30 sec. It turn on on settings it will work on.
Hi there.
I know this is an old post but did you ever find the solution for this? I have a xperia xz1 with the same problem. Display goes black right after sony and xperia logo when android OS starts.
Thanks.
Hello guy, I also received a phone with this same issue, screen goes off/blank after successful boot up, but the phone is still working, just that you can interact with the screen.
After several attempts, (replaced screen, battery. Yet nothing).
So, I pressed the corners of the phone and it came on ( not immediately though).
Then I saw a notification about cover settings.
To cut the story short. This is the cause of the black screen and solution.
Go to settings > Display > Cover Settings> turn off.
Hi, I need some help with my Xperia Z5 single sim phone. I used my Xperia for under water photography. It was working fine for sometime but later it started behaving abnormal. It gave me message to insert headphones and random screen touch and apps opening and closing. Looking at such behavior I stopped inserting the phone in water. It restarted 1/2 times and later on I switched off the phone. When I removed the sim tray I observed that there were water droplets on the sim and memory card. I dried the phone by keeping it under bulb light, all the water vapor under the back and front camera disappeared. When I turned on the phone the display didn't turn on but I was able to feel the phone vibrating when I touched the finger print sensor, was able to hear charging sounds and the camera worked flash light turned on when the camera button was pressed. When I connect the phone to computer the phone is detected but i cant backup any data as the phone was pin+finger print protected. I tried to repair the phone through Sony Companion but nothing worked. I even tried using vysor Chrome extension to mirror my phone to my computer but the app failed to detect the phone.
Is there a possible way to recover the data by somehow unlocking the device?
Is there a way to repair the phone through flashing or need to show the device to Sony Mobile service center?
Would appreciate if any help provided.
Thanks in advance...
jayeshhalarnkar said:
Hi, I need some help with my Xperia Z5 single sim phone. I used my Xperia for under water photography. It was working fine for sometime but later it started behaving abnormal. It gave me message to insert headphones and random screen touch and apps opening and closing. Looking at such behavior I stopped inserting the phone in water. It restarted 1/2 times and later on I switched off the phone. When I removed the sim tray I observed that there were water droplets on the sim and memory card. I dried the phone by keeping it under bulb light, all the water vapor under the back and front camera disappeared. When I turned on the phone the display didn't turn on but I was able to feel the phone vibrating when I touched the finger print sensor, was able to hear charging sounds and the camera worked flash light turned on when the camera button was pressed. When I connect the phone to computer the phone is detected but i cant backup any data as the phone was pin+finger print protected. I tried to repair the phone through Sony Companion but nothing worked. I even tried using vysor Chrome extension to mirror my phone to my computer but the app failed to detect the phone.
Is there a possible way to recover the data by somehow unlocking the device?
Is there a way to repair the phone through flashing or need to show the device to Sony Mobile service center?
Would appreciate if any help provided.
Thanks in advance...
Click to expand...
Click to collapse
Waterproofing has long been a key selling point of the Xperia line, and the Z5 has the highest possible IP68 rating for water and dust resistance. That means it's been tested by being immersed in fresh water for 30 minutes in depths of up to 1.5 metres.
However, the language used on Sony's website has changed: "The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater," the new policy says.