Xperia Z5 doesn't show "enter the sim code screen" - Xperia Z5 Q&A, Help & Troubleshooting

Hello
Well, my Xperia Z5 broke. Or at least I thought so. But it was just bent a little bit and everything was doing fine. I was using WhatsApp and stuff. This morning I opened the Camera app and noticed that the Camera at the back wasn't working. So I changed to the front camera which was working. When I tried to switch back to the camera on the back it froze. I could press the powerbutton which usually locks the phone it would turn the screen off. When I turned the screen on again by pressing the powerbutton there still was my ugly face looking at me. So I thought maybe just restart it.
That's what I did and it started the boot animation. Everything looked fine. But as soon as it came to the point where you have to enter your sim code I noticed there must be something wrong. It just shows the blue standard xperia Z5 background whichs animations react to my touches. But there doesnt appear an overlay which says "please enter the sim code" or something like that. just the boring blue background. The fingerprint sensor does vibrate like I unlocked the phone but it doesn't show anything.
I already took out the sim and the sd card and Tried to boot it without them. Still just the blue background
Does anyone knows how to fix this or did I f up my mobile phone entirely?
Many Thanks in advance

Related

[Q]Screen doesn't turn off when locking

Hello everyone.
I have a couple of problem with my xperia Z3. The problem is that when i press the side button to lock the phone, the phone get locked but the screen seems to be still on(and then turn completely off after a few seconds) . I mean that even if the phone is locked it's like i am seeing a completely black image. This doesn't always happens with Android KitKat but with the Lollipop upgrade i made yesterday flashing a generic Baltic firmware, the problem got worse! When it happens the screen stays on even after few seconds and it doesn't turn off and i'm forced to restart the phone to "solve" the problem. If it helps, when the phone locks fine the screen turns off immediatly but when the phone has this problem when i press the lock button i can see for a moment the screen locked, with the clock, the padlock icon, the fast dial icon and the fast camera icon ecc and then the screen turn black(but still on) like "something is slowing/blocking the phone from getting locked"
The second problem that i have is that sometimes when i make a call or recieve one when i put the phone to my ear the screen doesn't turn off and the tousch screen still works making me end the call unintentionally touching the screen with my ear for example. I haven't had this problem yet with Lollipop, but I used to have it with KitKat. Anyway this is the less important problem that i'd like to solve because even if the phone should work proprely by itself i can always accept the call and then lock the screen with the side button "solving" the problem of unintentionally ended calls. But the first problem really bothers me a lot and i'd really like to know how to solve it.
Does anyone have at least one of this two problems and knows how to solve them? Thank you !
I'm sorry for my english and i hope i've explained myself well. I've just restarted the phone so the problem at the moment doesn't persist but the next time it will happend i will make a short video to make you see exactly what happens or if you think that this two problem could be caused by an app just tell me and I will write you a list off the app that i've installed.
**Edit: I'm really sorry, i haven't read that this was the wrong section for questions, could someone move it to the right one? Thanks.
screen doesnt turn off after locked
Hi
After the upgrade, my screen also remains on, still lit after screen is locked. Pls help
I had the same problem. And got it fixed by disable and enable "adaptive brightness" .
elli said:
I had the same problem. And got it fixed by disable and enable "adaptive brightness" .
Click to expand...
Click to collapse
It worked! Thank you so much.

Xperia Z3 blank screen and non responsive

Hey guys, a problem surfaced today with my Z3 and i was wondering if I could get some help.
So pretty much my screen is black with a dim light on the screen and it is stuck like that. My attempts to fix it have failed (power + vol up/down, taking out sim card and restarting, pressing power button next to sim card). I was just wondering if anyone knows what's happening? It is a stock Z3 not rooted and default 5.1.1. There is also no visible breaks on the phone and the phone itself is still working as I am getting notifications but can not answer them. Thanks for any help!
Same on Z2, but status bar ir shown and still works. Started abouth month ago. I belive it's a software releated.

Can't unlock my Phone

Since one month i have the Xperia Z5. It is a great phone. But today its randomly restarts. I thought it was because my phone overheats. After the restart i cant unlock my phone. After i put my screen pattern the screen gets black and im back at the lock screen. Sometimes comes a pop up : Systemui closed unfortunately.
My Xperia Z5 has some apps. No root no bootloader unlocked
I tried with the xperia program. It doesnt fix the issue
Thanks for all help
Got the same issue. After I did the xperia system update...can't figure out how to solve it..
Did you tried to boot in safe mode?
Or open the sim cover there is a button keep pressing it till the phone turn off and try.
Yes i did boot the phone in safe boot same issue
Also the sim cover removed nothing changed
Blacksoni33 said:
Yes i did boot the phone in safe boot same issue
Also the sim cover removed nothing changed
Click to expand...
Click to collapse
Inside the compartment where the sim and SD card sir, there is a small yellow button, push and hold this in using a paperclip or similar, wait until the phone vibrates, then you can power it up again, using the normal power button

Black screen but phone boots, Z3.

Hello All,
Basically what happened is this:
I got phone D6603 with "Vodafone protect" lock on and owner gave me a possible code for phone. I replaced screen and then found that lock requires only numeric pin, not what I was given. So, he then reset pin and deactivated lock, but I still had it on no matter what. So, I tried to flash new firmware into it for same phone and got it done, but now phone screen stays black all the time with only backlight on. Phone seemingly loads something (probably the new phone welcome screen after flash), which I cannot see, but when connected to computer from fastboot or something then all system files are visible.
When I boot phone from off position, it boots to a point where I can use side button to switch on and off the screen but touch does not respond because nowhere it reacts to touch or maybe I do not know where and what to click on screen.
What could be the likely solution? I do not think that phone is bricked, but something is wrong with system as it does not light up the screen properly. I tired flashing 2 times successfully with same result.
Any advice would e appreciated.
Hi, can this thread be deleted because I am getting phone swapped and thread no longer relevant? Thanks.

Unresponsive black screen after booting

[F8332/Locked BL/Official] Screen goes black and doesn't turn on when booting. Tried software repair with Xperia Companion but still the same problem. Phone is working even with black screen because it can still receive calls but no display so you can't answer calls. Tried restarting/power off. After the sony logo and xperia it goes black when android os starts. Tried searching this forum for same condition and I think there is none so I posted this concern of mine. Please help.
Hold UP, and Power button for 30 sec. It turn on on settings it will work on.
Hi there.
I know this is an old post but did you ever find the solution for this? I have a xperia xz1 with the same problem. Display goes black right after sony and xperia logo when android OS starts.
Thanks.
Hello guy, I also received a phone with this same issue, screen goes off/blank after successful boot up, but the phone is still working, just that you can interact with the screen.
After several attempts, (replaced screen, battery. Yet nothing).
So, I pressed the corners of the phone and it came on ( not immediately though).
Then I saw a notification about cover settings.
To cut the story short. This is the cause of the black screen and solution.
Go to settings > Display > Cover Settings> turn off.

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