Hey guys, a problem surfaced today with my Z3 and i was wondering if I could get some help.
So pretty much my screen is black with a dim light on the screen and it is stuck like that. My attempts to fix it have failed (power + vol up/down, taking out sim card and restarting, pressing power button next to sim card). I was just wondering if anyone knows what's happening? It is a stock Z3 not rooted and default 5.1.1. There is also no visible breaks on the phone and the phone itself is still working as I am getting notifications but can not answer them. Thanks for any help!
Same on Z2, but status bar ir shown and still works. Started abouth month ago. I belive it's a software releated.
Related
Hi Guys,
Tried switching SIM cards on my Nexus 5 after getting back from holiday, only to find that the screen now never turns on. I can see the phone listed on windows (not ADB) and it vibrates to power buttons etc. My urgent question is, is there ANY way to recover the data from my phone at all?
This is urgent due to me having to send this thing back to Google by tomorrow for a replacement.
Cheers,
David
Have you tried forcing a reboot by holding down the power button for 10-15 seconds?
And thankfully, it turned out that the phone is working fine apart from the screen, remembered where to tap my PIN code and all is well with the world again. Thank GOODNESS. I know you guys would do your best to help anyway
Just out of interest, has anyone else had this issue before?
I am having a lot of issues with the power button especially today (not sure if water came into it) phone keeps getting stuck after I lock the screen and especially after ending a call (before today so I doubt its water). Is anyone else having this issue on android M?
Close Thread
Edit* Software issue, had to reset the ****ing device and button works fine
Hello
Well, my Xperia Z5 broke. Or at least I thought so. But it was just bent a little bit and everything was doing fine. I was using WhatsApp and stuff. This morning I opened the Camera app and noticed that the Camera at the back wasn't working. So I changed to the front camera which was working. When I tried to switch back to the camera on the back it froze. I could press the powerbutton which usually locks the phone it would turn the screen off. When I turned the screen on again by pressing the powerbutton there still was my ugly face looking at me. So I thought maybe just restart it.
That's what I did and it started the boot animation. Everything looked fine. But as soon as it came to the point where you have to enter your sim code I noticed there must be something wrong. It just shows the blue standard xperia Z5 background whichs animations react to my touches. But there doesnt appear an overlay which says "please enter the sim code" or something like that. just the boring blue background. The fingerprint sensor does vibrate like I unlocked the phone but it doesn't show anything.
I already took out the sim and the sd card and Tried to boot it without them. Still just the blue background
Does anyone knows how to fix this or did I f up my mobile phone entirely?
Many Thanks in advance
[F8332/Locked BL/Official] Screen goes black and doesn't turn on when booting. Tried software repair with Xperia Companion but still the same problem. Phone is working even with black screen because it can still receive calls but no display so you can't answer calls. Tried restarting/power off. After the sony logo and xperia it goes black when android os starts. Tried searching this forum for same condition and I think there is none so I posted this concern of mine. Please help.
Hold UP, and Power button for 30 sec. It turn on on settings it will work on.
Hi there.
I know this is an old post but did you ever find the solution for this? I have a xperia xz1 with the same problem. Display goes black right after sony and xperia logo when android OS starts.
Thanks.
Hello guy, I also received a phone with this same issue, screen goes off/blank after successful boot up, but the phone is still working, just that you can interact with the screen.
After several attempts, (replaced screen, battery. Yet nothing).
So, I pressed the corners of the phone and it came on ( not immediately though).
Then I saw a notification about cover settings.
To cut the story short. This is the cause of the black screen and solution.
Go to settings > Display > Cover Settings> turn off.
Hi , i have working with more than 100 xz2 phones , i got many problems and fix it (google and xda) , so I think I can help you to fix your problem with xz2 asap if u ask me in this post
My exp :
Flash
Unlock
Root
and some small problems...
[deleted]
sinommo said:
Hi , i have working with more than 100 xz2 phones , i got many problems and fix it (google and xda) , so I think I can help you to fix your problem with xz2 asap if u ask me in this post
My exp :
Flash
Unlock
Root
and some small problems...
Click to expand...
Click to collapse
Hello,
My wife's Sony Xperia XZ2 Compact with model number H8324 has an issue with booting or maybe the launcher getting stuck in a loop after getting to the lock screen for a split second.
The phone seems to boot like normal and gets to the lock screen, we are even able to punch in one or two digits of the 4 digit pass code. Then it goes into a loop of the notification bar and back button flickering. From then on the phone is not responding except for the power button which brings up the normal "Turn off, Reboot, and Lockdown" menu. The issue just started out of nowhere yesterday morning and we haven't been able to fix it yet. We haven't done any rooting or custom rom flashing, it's running the official Sony software but it's out of warranty.
Here's a video showing the issue. The video shows the whole boot process but the link takes you to the last part after the logos.
We would love to get some files off it so if there is a way anyone can help us with that we'd prefer it over a hard reset.
Things we've already tried
Turning the phone off and on again
Unlocking the phone in the split second the lock screen works, this is just too short to swipe up and then put in four digits.
Rebooting the phone
Booting while charging
Booting into safe mode (this has the same issue)
Connecting the phone with USB to a pc, the phone is recognized by Windows, but it doesn't share it's filesystem with Windows.
Connecting the ADB to it, alas usb debugging is not yet enabled on the phone
Trying to get into recovery mode, we haven't been able to get into the recovery menu. Googling seems to indicate it might be holding volume up + power button when the phone is off but then it doesn't seem to do anything at all.
We're currently trying to run out the battery of the phone to see if that will resolve the issue on it's own.
If anyone has any idea, we would love to hear it.
mohhom said:
Hello,
My wife's Sony Xperia XZ2 Compact with model number H8324 has an issue with booting or maybe the launcher getting stuck in a loop after getting to the lock screen for a split second.
The phone seems to boot like normal and gets to the lock screen, we are even able to punch in one or two digits of the 4 digit pass code. Then it goes into a loop of the notification bar and back button flickering. From then on the phone is not responding except for the power button which brings up the normal "Turn off, Reboot, and Lockdown" menu. The issue just started out of nowhere yesterday morning and we haven't been able to fix it yet. We haven't done any rooting or custom rom flashing, it's running the official Sony software but it's out of warranty.
Here's a video showing the issue. The video shows the whole boot process but the link takes you to the last part after the logos.
We would love to get some files off it so if there is a way anyone can help us with that we'd prefer it over a hard reset.
Things we've already tried
Turning the phone off and on again
Unlocking the phone in the split second the lock screen works, this is just too short to swipe up and then put in four digits.
Rebooting the phone
Booting while charging
Booting into safe mode (this has the same issue)
Connecting the phone with USB to a pc, the phone is recognized by Windows, but it doesn't share it's filesystem with Windows.
Connecting the ADB to it, alas usb debugging is not yet enabled on the phone
Trying to get into recovery mode, we haven't been able to get into the recovery menu. Googling seems to indicate it might be holding volume up + power button when the phone is off but then it doesn't seem to do anything at all.
We're currently trying to run out the battery of the phone to see if that will resolve the issue on it's own.
If anyone has any idea, we would love to hear it.
Click to expand...
Click to collapse
I think u just need to reinstall rom file with newflasher and stock rom , did u tried it ? with newflasher newest version , u still can keep the personal files and flash stock rom for the phone , then i think this phone will run normal again
If u dont know how to do that , reply comment here , but u should turn off the phone to keep battery well , if u can't turn off the phone , try to press and hold volume up button + power button within 5 sec , phone will vibrate 3 times and totally off
Is there a way to get a stock recovery if somehow the recovery has been deleted?