Black Screen after Samsung Logo, retrieve photos without ADB, unlocked BL - Samsung Galaxy A51 Questions & Answers

Hi,
My customer brought me a phone after a water damage. He claimed that the phone has been working fine for a few days after being dropped into the water untill it has discharged. Now when connected to the charger it just normally shows battery percentage level and is charging fine, but if try to turn it on it just shows Samsung Logo, vibrate twice, again vibrate twice and turns off.
What I have done:
- i've fully dissasembled the phone and clean everything with isopropyl alcohol (99%) (most of the water damage was on the bottom panel with usb charging and LCD connector, mainboard and batterry looked untouched)
- i've put both boards for an hour onto the 100 Celsius board
- after another 24 hours i've reassembled the phone and the problem remained
- I've replaced usb charging board and cabel between it and main board with working ones (still the same)
- I've reflashed stock ROM for SM-A515F Poland (without CSC)
- wiped cache
Nothing worked. Moreover, when I tried to enter Safe Mode the screen went "static"? It just looked like analog TV when you have no signal. Every restart ended up with this "static screen". However when i enter the recovery or download mode it looked sometimes fine. After another Stock ROM flash "static screen" has no longer showed up, but the device still "turns off" after Samsung logo and 2x2 vibrates.
Right now I'm not really sure if it is software or a hardware issue. Had anyone dealt with something like this? Any advice is welcome
I haven't tried factory reset yet, because the customer has many important photos on the device (with no backup :/)
Have a good day!
P.S. Tomorrow i will replace LCD to check if it's faulty. If don't I'll be looking a way to retrieve photos from this bricked phone. It's locked with Google Account and PIN, has not enabled debugging or anything else. Is it possible to somehow restore photos from this phone? Some way to install CWM without unlocking BL (to prevent data wiping)? Then from CWM i should be able to fire up ADB and pull personal data? Has someone any idea if it is possible?

Hi again,
I was so happy that i've fixed this smartphone for my customer that i've forgot i've wrote here
Finally I was able to fix the phone. Even the screen looked fine in the download/recovery modes it turned out that it's faulty. With new screen phone is starting fine and everything works correctly. Here's the link where i show the old screen and new one and how the phone responds:

Related

Replaced screen, not booting

Hey guys,
just replaced my screen by myself and it isn't working. It boots and the screen lights up for a few seconds but thats it. So it seems like I ****ed up somewhere. :/
Now I've got some questions for you guys.
1. What could cause this error? Since it's already not working I don't mind taking it apart some more and trying to fix it.
2. Do you think if I send it to the support from OnePlus they will take a look at it?
3. The whole reason I did this was to get my data back. Is there any way to access the data on the phone without the touchscreen? I encrypted it using CynogenMod. USB-Debugging is enabled.
Thank you so much guys, I'd really appreciate some help. This **** is really tearing me down since it was a lot of work.
I did this on my own phone but Idk about OPO. If you use the power+voldown method to boot into recovery (yes ik nothing on screen) then connect a usb and see what happens
If you power it on, wait 5 mins then call it and if the phone rings you should be able to rule out the display and speakers and storage, obvs if the display is still not on at this point it is probably the display.
you can also adb from recovery and or fastboot so you should be able to see it in there if it is still working (make sure you change the phone for a decent amount of hours before you do any of these) If the display is dead its likely its been on for the last day and dead
Sorry for the late answer, really appreciate your help!
So if I connect the phone to the PC (tried it in recovery and in normal mode) windows detects the phone under "Devices" but sadly if I type in "adb devices" in cmd it doesn't detect the device.
But still, windows is detecting the phone so it seems to still function. I booted into recovery and I could use the touscreen and the lower buttons. I couldn't see anything but it was vibrating whenever I was using the touscreen. So it seems like only the display part is broken.
Can't call the phone since it's fully encrypted so I need to type in a password before booting anything (recovery, normal mode, ...)
I'll try to contact the vendor of the display and see what he has to say.
If anyone got any more tips I'd appreciate them. I'm a pretty big noob so I even appreciate "common sense" tips.
I know this may be a "common sense" thing to say, but double check your connections. Sometimes the connectors aren't made properly and a pin could be covered so you can try connecting and disconnecting several times to see if it clears up.
Since the touch screen was registering and vibrating, then it could be the backlight that's broken. Try holding a flashlight at an angle and see if you can make out anything on screen. If it's the backlight, then you can probably back up your data in case your phone does end up breaking.
reconnected everything multiple times and also tried the flashlight trick. sadly with both no luck
but something good:
adb recognizes my phone in "recovery"
bad news: no commands work, most likely because the phone is encrypted. if I enter a command nothing happens, it looks like its loading forever.
any ideas?
Hey!
I also had the same problem after I replaced OPO's screen about one year ago. The replacement screen was from ebay.
I could see the Cyanogen logo but after a few seconds the screen became black. Booting into recovery mode worked well.
On the video also ROM boots well but the screen stays black.
https://www.youtube.com/watch?v=VcWDCJIkPKQ
Eventually, the screen was defective and I returned it and bought new one.

S7 Turned off, never restarted again...

so a customer brought me an samsung S7 (SM-G930F) and he had factory resetted it thru recovery and then got it to FRP Lock and couldnt get it open. well we were supposed to go thu the thing via sms message. before we did that, i wanted to factory reset it to begin with. well, i turned it off (it was on set language page) and it turned off, normally showed the logo and vibrated at the end. then i was gonna boot into recovery. pressed the combination and nothing. tried to boot normally and again, nothing. tried like everything. every combination, on ac, on pc, multiple times. no led or any kind of response. then i put it in the ac for overnight (8h+) and nothing... its like completedly bricked. friend in samsung store did something, he put a cable on it and told me hes blocking the battery and display etc, took the cable away and still nothing... he couldnt figure it out... i tried smart switch but i cant go to download so doesnt work. is there anything to do ? do we really need to take it to RMA ? No root or any kind of modifications. it was bought in around relase.
small crack on the left bottom on the recents button (button works tho)
i heard he go thru recent software update but it worked after until now.
i did what i do normally, usually all devices boot in to logo or more but this... just brick. nothing.
ok well we got the receipt and went to samsung store, they said it would go in warranty repair, but because of the small crack in there, they want to replace the screen before they can take it... so i need to pay 200 for new screen so that they can take battery out and put it back in... yippee... i would do that easily exept it would lose warranty...
If your warranty is void until you replace the screen anyway, just remove the back and reconnect the battery yourself
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Galaxy S7 Frozen, stuck in Recovery Mode. Strange Android warning screens?

Hey everyone, I'll start by saying I'm new to these forums, so go easy...
I've had an S7 (Verizon SM-G930V) for probably 3 years, recently it randomly glitched/locked up (screen had strange color bars through what I was looking at) phone restarted and then was stuck in a boot loop. It's never been wet or dropped hard and is in really good shape. I shut it off and attempted to re-start with the same results... Got a new S20+ so I at least have a device, but I'm determined to get the lost month on the old S7 back since I had a backup from early Feb.
I tried a new battery since that was mentioned, didn't change anything, however in messing with trying to get the phone to boot have discovered a few strange message screens and behavior...
1. Phone will eventually stop responding to key presses, have to pull battery connector, wait, then it will re-boot, but every time the blue 'Recovery Mode...' is displayed. If I touch nothing, it will boot and start 'installing updates' but eventually lock and restart. At one point it made it as far as the Verizon screen, then died.
2. I can get the phone to to into the recovery menu and it will respond to commands. I've tried restart normally, boot to safe mode, and shut down phone normally, all of which result in the same restart and recovery mode message and then the lock during the update.
3. I have successfully made it to the download mode screen a few times, but don't have the knowledge of what needs to be done there and which files I would need to upload to it to make that work. (phone was totally stock rom) It had recently updated to the latest version available from Verizon which I think was 8.0?
4. Now I have found a new error screen which I have not seen before... The little Android guy has X's in his eyes and a large yellow sign with ! in it says 'No Command' and then the phone restarts? It also during that finally responded to being plugged in via USB charging, however normally it shows no signs of charging other than being warm and actually charging the battery (verified with a meter)
5. When the phone is on, it gets warm quite quickly (it's still split open and the tin covers are warm, but not hot)
Hopefully someone can help out. I wouldn't say there's anything too critical on there, but there are some pics I'd really like to have back :crying:
Thanks everyone!
bigblkyj said:
Hey everyone, I'll start by saying I'm new to these forums, so go easy...
I've had an S7 (Verizon SM-G930V) for probably 3 years, recently it randomly glitched/locked up (screen had strange color bars through what I was looking at) phone restarted and then was stuck in a boot loop. It's never been wet or dropped hard and is in really good shape. I shut it off and attempted to re-start with the same results... Got a new S20+ so I at least have a device, but I'm determined to get the lost month on the old S7 back since I had a backup from early Feb.
I tried a new battery since that was mentioned, didn't change anything, however in messing with trying to get the phone to boot have discovered a few strange message screens and behavior...
1. Phone will eventually stop responding to key presses, have to pull battery connector, wait, then it will re-boot, but every time the blue 'Recovery Mode...' is displayed. If I touch nothing, it will boot and start 'installing updates' but eventually lock and restart. At one point it made it as far as the Verizon screen, then died.
2. I can get the phone to to into the recovery menu and it will respond to commands. I've tried restart normally, boot to safe mode, and shut down phone normally, all of which result in the same restart and recovery mode message and then the lock during the update.
3. I have successfully made it to the download mode screen a few times, but don't have the knowledge of what needs to be done there and which files I would need to upload to it to make that work. (phone was totally stock rom) It had recently updated to the latest version available from Verizon which I think was 8.0?
4. Now I have found a new error screen which I have not seen before... The little Android guy has X's in his eyes and a large yellow sign with ! in it says 'No Command' and then the phone restarts? It also during that finally responded to being plugged in via USB charging, however normally it shows no signs of charging other than being warm and actually charging the battery (verified with a meter)
5. When the phone is on, it gets warm quite quickly (it's still split open and the tin covers are warm, but not hot)
Hopefully someone can help out. I wouldn't say there's anything too critical on there, but there are some pics I'd really like to have back :crying:
Thanks everyone!
Click to expand...
Click to collapse
If what you've described is correct, all of the solutions involve flashing the stock firmware which will of course wipe the device.
Were your photos not stored in a folder on the SD card?
There is a chance you can recover the device using Samsung Kies with the emergency recover option but if you've encountered the "no command" screen it's not looking good.
Unfortunately I did have an SD card installed, but I normally kept my camera pics on the phone's memory, since I have had an SD card fail as well and lost everything on there.
So this took an unexpected turn yesterday pretty much right after posting this... I've been messing with the phone, unplugging the battery each time, and have managed to get into different menus which kept making me think that something still had to be working if I could do that. Well, after leaving the No Command message on the screen it magically booted into the Recovery menu with (finally) the option to wipe the cache partition, which I did and rebooted normally. Believe it or not, it booted normally and into the OS like nothing ever happened?!
I instantly plugged it into my PC and ran Smart Switch which started taking a backup! About 25% though the device restarted again and was really warm to the touch on the RF covers inside. Bummer...
So I figured heat was now the issue for some reason... I waited for it to cool and then reinstalled the SD card and figured, if I could get it to boot long enough, the SD card is a quicker transfer and I'd just use ES File Explorer to try and do a photo dump to the SD card and see how far it would get. It actually made it all the way through and gave me enough time to grab some other stuff before getting hot and restarting again.
I believe the overheating is being caused by my opening of the device though... Currently I have the antennas removed and the speaker so that I'm able to quickly access the battery connector (which BTW seems to be the trick here to this working) But inadvertently, without the larger wireless charging coil in place, it relieved the pressure on the motherboard and broke the thermal paste connection between the chipset and the copper heatsink (I didn't tear it down further to check, but I can hear the 'sticking and peeling' when you press down on it).
I think what I'm going to do is apply pressure with a chip clip or something similar (non conductive) and see if I can grab a backup again before it restarts. After the cache wipe the phone seems to understand that it's plugged in and charging now which is a new thing as well...
Sorry for the long winded posts, but if this at all helps even one person with the same situation as I have, maybe that'll be worth getting lost in here

Screen went blank out of nowhere (it is not broken or damaged).

I was using my phone like any other day and just like that the screen went blank. The phone itself is functioning as it should, notification LED blinks properly, vibration is working and when rebooting, the whole REDMI and MIUI animation shows up (with the screen fully functioning) but once the boot ends, PUFF, gone blank again. Fastboot also shows the bunny messing with the android, so it is not a faulty screen but some glitch with the ROM (stock fully updated) I guess.
Any insights on this particular issue without the need of wiping it clean?
PS: the MI suite says it is not compatible with the phone... so I'm super anxious about losing all my data.
PPS: since the screen isn't working I can't change from CHARGE ONLY to USB FILE TRANSFER, is there a way?
I have dropped the phone once, and the screen wasn't working.
Luckily I changed the battery before, so it was easy to open the back of the phone.
After the drop, the screen connector got disconnected somehow.
So after connecting it, it still working fine.
Check the connection if you can, and the new screen is only $20.
Not a hardware issue I think. He cried his system UI (user interface). Try factory resetting in stock recovery.

Only splash screen even in Android

So, first I thought my brother's A51 was water damaged because it was wet a little bit and charging was being interrupted. I left the phone turned off for the night and wanted to look at it again the next morning. The problem is that the screen or something else stopped working.
The screen works fine in Download mode, Recovery mode, or at splash screen with phone's model name, the problem begins when it's booting to Android. It's still stuck at the splash screen. no boot animation, no lock screen visible, just a model name. It's not bricked, because I can still unlock the phone (didn't have a password) and I can hear the unlock sound or charging sound (it started working again).
I tried factory reset through recovery - didn't help, flashing fresh firmware from Frija - didn't help. The only thing that changed is now the splash screen brightness goes down a bit and I noticed that until I am touching the screen so the phone can't lock itself it doesn't turn off the splash screen, but when I press the lock button it turns off the screen and I can't turn it back on, but the phone still works because I can hear charging sounds and it shows up in Device manager.
I also opened it because I wanted to see if there's any water damage, but I didn't see any water marks or burnt components. I cleaned the charging board with alcohol and let it dry but that didn't help.
I'm worried that there's something wrong with the motherboard or the charging board because it has a screen connector.
I can also see that some people here have similar issues:
Unbrick A51 - Stuck on samsung logo
Hi, My phone is stuck on A51 logo for days now it charges - I can enter download mode easily - I can sometimes enter recovery mode some other times it doesn't let me I tried flashing different stock ROMs of android 10, 11 for the phone with...
forum.xda-developers.com
black screen after splash and unable to factory reset, possibly frp?
Apologies for formatting, typing up on my phone during my break at work. To be more specific, I have a samsung a51 that recently had a black screen of death with no known cause. The samsung splash screen as well as the recovery menus alll work...
forum.xda-developers.com
I should also add that I don't have access to settings so I can't unlock OEM and flash custom recovery / ROM. I also cannot downgrade to Android 10 (duh)
I have exactly the same behaviour here.
I ordered a "defect" A51 on Ebay which was not working. I opened it an saw a water damage at the USB-C charging board. Since there was a lot of oxydated parts I ordered a replacement for this board.
After cleaning an replacing the charging board I have the same issue as szerbi. I see the charging screen (while powered off), I can enter download mode and transfering stock firmware using Odin, I can enter recovery mode. While all these states the display works well and I cannot see any damages like a broken display.
I even got it working correctly after several Odin firmware update and recovery mode / factory reset attempts and I could install some apps and set up my google account. I was very happy. But after some hours again: no screen while Android is running.
Now, when Android is running I hear the charging and the screen shot (pressing volume-down + power buttons) sounds and the phone will be visible as a storage device while connecting to a PC.
Conclusion: The display is black while Android is running. Since it was shortly active I assume either a loose contact on one of the flex cable connetions or a water damage at the displays flex board. Unfortunately latter cannot be checked without dividing the display from the display frame. I assume this is an irreversible process.

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