Related
hi everyone!
ok so last night I flashed franco kernel on my phone and I went to bed setting an alarm for 8. in the morning I woke up but not at 8, because my alarm didn't go off. why? because my phone was off. it got so unbelievably hot that you literally couldn't hold it for more than 3 seconds without seriously burning yourself. there's also the Google bumper case on it, that's how got it got. I have no idea how, or why it got so hot, but it did. the only thing I can think of is franco kernel, and how the vibrator frequency is set so high. but when I checked my battery graph app it showed no results from 3 to 8:40, or about 2 hours after I plugged my phone in and went to bed. by the time the phone finally turned on, the battery was at 40 percent, and I noticed that all my Wi-Fi access points got deleted, as well as my wallpapers on the launcher (the ones I set, not the built in ones). I didn't really think anything of this, until now when I went to use Google maps, and the location was off by a lot and there's a huge 5km wide blue circle around my location. I thought it was a maps problem and cleared data with no luck. I tried other location apps like transit with the exact same problem, so now I'm thinking... did the insane temperatures melt something? did it destroy my Wi-Fi location thing? why did it get so hot? like I've never had this problem before until I flashed franco kernel so I'm assuming it's a problem with that. anything I could do to fix my phone? thanks!
It's possible but I'm pretty sure the phone would shut off before damage happened (and that feature is in an area where the kernel can't touch).
This may or may not help but disable the Google Plus app.
For some reason it started glitching out and was continuously using 100% CPU even though I never used the app. Disabling it let my battery last more than an hour and stopped the heat issues.
Mine gets randomly hot.Try to restore a backup and see what happens. IF that doesn't work you might need to restore a factory Image. Can you use adb/fastboot?
mgear2 said:
It's possible but I'm pretty sure the phone would shut off before damage happened (and that feature is in an area where the kernel can't touch).
This may or may not help but disable the Google Plus app.
For some reason it started glitching out and was continuously using 100% CPU even though I never used the app. Disabling it let my battery last more than an hour and stopped the heat issues.
Click to expand...
Click to collapse
if it did then why was it blazing hot in the morning after 5 hours when it turned off? :/ and i was thinking of that, google plus shows up in the battery graph even though i never used it, but i use auto backup so wouldnt it stop working if i disable it?
habitformer said:
Mine gets randomly hot.Try to restore a backup and see what happens. IF that doesn't work you might need to restore a factory Image. Can you use adb/fastboot?
Click to expand...
Click to collapse
i dont have any backups and i restored a factory image, i restored the system, boot, radio, and cache, but its still broken... could it be possible that something bad happened to the hardware? because its looking more and more likely :/
NuckFuggets said:
i dont have any backups and i restored a factory image, i restored the system, boot, radio, and cache, but its still broken... could it be possible that something bad happened to the hardware? because its looking more and more likely :/
Click to expand...
Click to collapse
If you did all of that then it is possible there was some damage to parts inside the phone and RMA would be necessary. Although I imagine Google or LG would wonder how this happened
mistahseller said:
If you did all of that then it is possible there was some damage to parts inside the phone and RMA would be necessary. Although I imagine Google or LG would wonder how this happened
Click to expand...
Click to collapse
damn this will be my second rma.. but I'll just say that I plugged my phone in before i went to bed, set an alarm, and woke up to a blazing hot phone. that's not too far away from the truth
NuckFuggets said:
damn this will be my second rma.. but I'll just say that I plugged my phone in before i went to bed, set an alarm, and woke up to a blazing hot phone. that's not too far away from the truth
Click to expand...
Click to collapse
Do you use the original cable and charger to charge? Have you checked BetterBatteryStatts to see if an app is active when its not supposed to, i personaly think is unusal app activity that keeps the phone busy. Just flash the stock rom in fastboot and see if it improves or happens again.
gee2012 said:
Do you use the original cable and charger to charge? Have you checked BetterBatteryStatts to see if an app is active when its not supposed to, i personaly think is unusal app activity that keeps the phone busy. Just flash the stock rom in fastboot and see if it improves or happens again.
Click to expand...
Click to collapse
yeah I did, but no I haven't, it would be pointless because the phone turned off so the app wouldn't be to say what app went crazy. but yeah I flashed stock system and boot image with no luck, although the phone didn't overheat this morning lol
NuckFuggets said:
yeah I did, but no I haven't, it would be pointless because the phone turned off so the app wouldn't be to say what app went crazy. but yeah I flashed stock system and boot image with no luck, although the phone didn't overheat this morning lol
Click to expand...
Click to collapse
If it we`re me i`d factory reset and after that reflash the stock rom, there is an app/widget or setting that is borking you device.
gee2012 said:
If it we`re me i`d factory reset and after that reflash the stock rom, there is an app/widget or setting that is borking you device.
Click to expand...
Click to collapse
I was thinking of doing a reset, but I don't think it will work, I wiped dalvik and cache a number of times, and nothing worked. like nothing location related works anymore, so i don't think that a reset will do anything :/
NuckFuggets said:
I was thinking of doing a reset, but I don't think it will work, I wiped dalvik and cache a number of times, and nothing worked. like nothing location related works anymore, so i don't think that a reset will do anything :/
Click to expand...
Click to collapse
What went wrong when flashing the stock rom, i hope not a flash failure for remote device (or somethig like that)! Cause that would mean the internal memory got corrupted and is no longer available, repair or RMA.
gee2012 said:
What went wrong when flashing the stock rom, i hope not a flash failure for remote device (or somethig like that)!
Click to expand...
Click to collapse
I don't think anything went wrong with flashing the rom, I think that a component in the phone is just messed up cuz anything I did didn't help with the location thing :/
NuckFuggets said:
I don't think anything went wrong with flashing the rom, I think that a component in the phone is just messed up cuz anything I did didn't help with the location thing :/
Click to expand...
Click to collapse
That does have no effect on flashing a stock rom, look here for how to flash a stock rom (real easy) http://forum.xda-developers.com/showthread.php?t=2513701.
gee2012 said:
That does have no effect on flashing a stock rom, look here for how to flash a stock rom (real easy) http://forum.xda-developers.com/showthread.php?t=2513701.
Click to expand...
Click to collapse
I did all that though, but minus the factory reset. still nothing :/
NuckFuggets said:
I did all that though, but minus the factory reset. still nothing :/
Click to expand...
Click to collapse
Then you have to send it in for repair. Maybe its hardware related.
Leaving your phone plugged in the power outlet overnight might be the cause, and I don't know how well franco kernel is optimized for such scenarios too. The auto shutdown prevented further damage to your phone.
ej8989 said:
Leaving your phone plugged in the power outlet overnight might be the cause, and I don't know how well franco kernel is optimized for such scenarios too. The auto shutdown prevented further damage to your phone.
Click to expand...
Click to collapse
I always do that, and never had a problem before :/ so Idk what happened
gee2012 said:
Then you have to send it in for repair. Maybe its hardware related.
Click to expand...
Click to collapse
yeah I guess. I'll call Google today and see what happens
If the phone shut down in the middle of the night and was still blazing hot in the morning even though the phone was off then that points at a charging issue that has overheated the battery. No custom kernel should be able to override the charging circuitry so I'd definitely say it's a hardware fault.
The overheated battery has probably damaged some of the antennae in your phone.
If I were you I would flash full stock and RMA your phone.
Sent from my Nexus 5 using xda app-developers app
I've read that overheating can damage battery or hardware..So Google will know better what's wrong with your phone.
Alex240188 said:
If the phone shut down in the middle of the night and was still blazing hot in the morning even though the phone was off then that points at a charging issue that has overheated the battery. No custom kernel should be able to override the charging circuitry so I'd definitely say it's a hardware fault.
The overheated battery has probably damaged some of the antennae in your phone.
If I were you I would flash full stock and RMA your phone.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I guess so. but then how come this all happened the night I flashed franco kernel? I've always used the same charger with no problems, it's only that night that everything went wrong.
I guess I'll have to rma it then, since this will be my second time I should be pretty good at it haha
Dear all,
I am writing this post to hopefully get some help or directions regarding my issue, because I have already spent hours and hours looking on the internet trying fixes on my phone without anything working for me so far.. So I am getting a bit hopeless....
I recently got a Samsung Galaxy S6 (SM-920I model), and since the beginning i have been shocked by how CRAPPY the battery life was. To give you some ideas, my phone loses around 3-5% of battery per hour when idling and screen off, meaning I am not doing anything at all with my phone. Overnight, I lose about 15-20% battery with my phone on airplane mode, power saving, or whatever else you want, when it is not doing anything at all..
I know that my problem is a deep sleep problem, quite easy to identify i guess, so I have spent a lot of time reading and trying to fix it by myself but so far nothing worked.
To give you some background, after unpacking the phone I quickly upgraded Android from 5.0 to 5.1.1, so I cannot tell how it was working at 5.0. It is only after that I saw that a lot of people have issues on 5.1, but it is strange because just before having my S6, I was having a OnePlus One on 5.1 and I didn't have such battery problems and everything worked fine except turning off the "keep awake" setting option for GooglePlayServices.
What I can say though, is that since I upgraded I never had so much difficulties trying to fix a problem on any Android phone than before. Basically, since day 1, my phone never went a single time into deep sleep mode.
So far, to fix this, I tried all the following:
- Reflash the stock firmware (Samsung 5.1.1) --> many times, with full Cache/davik wipe and factory resets
- Root my phone using UniKernel
- Install custom ROM (I am running XtreStoLite version 2.2) + all kinds of wipe/factory reset
- Flash different kernel that are shipped with the ROM (there are 5 different ones if I remember)
- Use my phone with only stock apps (to see if the problem comes from one of my apps)
- Cold reboots
- The "DeepSleepFix" using the Android terminal as described here: http://zidroid.com/fix-battery-drain-and-deep-sleep-issue-on-galaxy-s6-and-s6-edge/
- And desperately, try to use my phone normally for now
Overall, I would say that my battery would last roughly 15 -20h in total with normal usage, not even heavy, which quite sucks..
I can show the no deep sleep issue to you with some screenshots (cf. below) , I have tried many applications to try to find the root cause such as:
- WLD
- 3C CPU
- BetterBatteryStats
- GSAM
etc.
I am monitoring my phone closely for the past 1-2 weeks and so far I have never seen it being in deep sleep at all (at least more than 0.2 seconds in total..). Also, when I check on the default Battery menu of Android, after a full day I would usually see "Android OS" on top and using 20-30% of the battery at least.
The problem seems to boil down to a process called "LHD" in the kernel wakelock. This is keeping my phone awake 100% of the time, whether I am using the phone or if I am not. However, even with this info I tried to search online and I cannot find anything about "LHD", so I am really stuck right now.. Do anybody knows what it is and why it is a problem for me?
If any of you have a solution or can give me some guidelines to help me fix this issue, I would really appreciate any help. If you need more information from me also let me know.
Thank you for taking the time to read me,
Best regards.
I have G920I too and solved my problem using deepsleepfix and taking out the GSM CHIP e put into phone again. Looks ridiculous and no sense, but worked for me...
OBS.: In BetterBatteryStats my kernel wakelock was GPSD.
Hope this will help you
I have G920I too and solved my problem using deepsleepfix and taking out the GSM CHIP e put into phone again. Looks ridiculous and no sense, but worked for me...
OBS.: In BetterBatteryStats my kernel wakelock was GPSD.
Hope this will help you
thiagomed said:
I have G920I too and solved my problem using deepsleepfix and taking out the GSM CHIP e put into phone again. Looks ridiculous and no sense, but worked for me...
OBS.: In BetterBatteryStats my kernel wakelock was GPSD.
Hope this will help you
Click to expand...
Click to collapse
Hi, thanks for your reply.
You mean you took out the GSM chip and flashed the phone using the DeepSleepFIx.zip file, and it worked? I already tried the deepsleepfix and it didn't work for me, but I didn't remove the GSM chip.
I can try that.. even though it is strange.
I just flashed the deepsleep and then took out GSM chip
Ok thanks thiagomed.
I tried what you did.. I flashed the DeepSleepFix.zip without my SIM in the phone, it changed nothing.
I also removed it and put it back later on after flashing again just to try. The problem is still there.
I really don't know what to do anymore.. Thanks for your help tough.
ImPain said:
Ok thanks thiagomed.
I tried what you did.. I flashed the DeepSleepFix.zip without my SIM in the phone, it changed nothing.
I also removed it and put it back later on after flashing again just to try. The problem is still there.
I really don't know what to do anymore.. Thanks for your help tough.
Click to expand...
Click to collapse
Have you tried a factory reset and not installing any of your apps? Maybe it's an app keeping the phone awake?
LNJ said:
Have you tried a factory reset and not installing any of your apps? Maybe it's an app keeping the phone awake?
Click to expand...
Click to collapse
As specified in my post, yes.... even when I was running the stock Android 5.1.1 with no other apps than the ones comming with the fresh OS installed, I already experienced this issue.
The problem is the process LHD in Android Kernel that is running all the time, phone on or off, and draining my battery.
I cannot find any information on this process and how to fix my issue...
Can this issue of never going into deep sleep at all (I mean I am always at 0s...) be a reason for going to Samsung support and ask for a replacement ? I find other people having no problem with their S6 and mine I tried so many things and nothing fixes my deepsleep issue... Getting sick of this phone.
ImPain said:
Can this issue of never going into deep sleep at all (I mean I am always at 0s...) be a reason for going to Samsung support and ask for a replacement ? I find other people having no problem with their S6 and mine I tried so many things and nothing fixes my deepsleep issue... Getting sick of this phone.
Click to expand...
Click to collapse
You could fix this? I have the same problem .... Thanks
superchizo said:
You could fix this? I have the same problem .... Thanks
Click to expand...
Click to collapse
Yes, after some time and a lot of trouble. I tried everything on the software side and nothing could fix it (flash, re flash, clear cache, reinstall other ROM, apply deep sleep patch fix, etc.). Nothing WORKED.
So it had to be a hardware issue.
I went to see Samsung and I had to argue with them several times showing them screenshots of my phone never sleeping over time, because they were not believing me and trying to say that this is normal..
They changed my battery first, and the problem was still there.
I went back later on to show them again, then they finally changed the whole motherboard of the phone (which includes the CPU as well) and since then everything is working as intended. My phone is now in deep sleep about 70-90% of the time depending on my usage.
To convince them to change my CPU, I had to show them stats of the same phone (S6) from one of my friends which shows the amount of deep sleep he has during the day, compared to mine which was zero. So that they cannot bull**** me it was the "normal behavior" .
Basically I did their troubleshooting job.. but thankfully in the end they manage to change the motherboard and fix this super annoying issue. Because having a phone that drains all the battery in 7h when you do nothing is really annoying.
LHD is smart feature - smart alert located in advanced features
Hi There,
This is the first time i've been so stuck i need to ask for help, so here it goes:-
my wife has a Galaxy S6 (sim free G920F) for around 25 days, Last night it prompted for an OTA update, which we allowed however today, all it is doing is complaining about Overheating and it needs to turn off, when putting it back on charge it says battery temp is too hot after it is left for a bit unplugged you can plug it back in and it will charge, but the error returns. saying it is too hot.
all since the OTA update
it currently on stock 6.0.1
I've tried to clear the cache and do a factory reset. but neither have resolved the problem.
anyone else had this since the update?
Many Thanks
Paul
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
blandead said:
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
Click to expand...
Click to collapse
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
zanthraxuk said:
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
Click to expand...
Click to collapse
Just power off device, then press power+vol up and home button. When you see samsung logo relase just power button. When you enter in recovery just navigate to wipe cache partition and confirm with power key then reboot device. This is good for device after ota update, battery drain problems etc
Sent from my SM-G920F using Tapatalk
What happens when you power the phone off completely and plug in charger?
See if it'll fully charge, this will rule out software / os issue.
Better to find this out first before your left with a dead phone for a couple weeks I've been there.
Sent from my stang5litre Edition 5.0 using XDA Free mobile app
Hi
It happened to my galaxy s7 and my friend's galaxy s6. Both in exact same time (after update)
After update devices start to overheat without a reason during normal usage (Web browsing etc).
And I mean really hot - this kind of temperature that makes me worry about hardware.
The weird thing is that even that I flashed previous ROM (downloaded from sammobile and flashed with odin) the problem still occur. I thought that wiping all data and cache and flashing a ROM should totally remove any change that has been done to device by update, but it seems like I "can't go back" to the state from before the issue.
I searched the whole Internet looking for that issue hoping that some people already started to complain about it and by this - confirming that this is a larger problem related to update. Right now this is the only topic that I found.
Could be that people are still not aware that their recent problems with overheating is not because of some crazy app lagging (that's what my friend first thought was).
In addition when you try to Google the issue you got 102910 tutorials about how to resolve overheating by disabling fast charge or not using phone in the sun... lol.
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
DaryllSwer said:
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
Click to expand...
Click to collapse
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
Yanush7 said:
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
Click to expand...
Click to collapse
Have it checked out at the service centre.
Solved
I had to allow it to turn off and let it cool down. left it 4 hours, turned it back on, (in all honesty, trying to replicate the problem for RMA) and all fine, over heating message disappeared and no problems since really weird.
anyway thanks for all the help guys
Cheers
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
DaryllSwer said:
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
Click to expand...
Click to collapse
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
Yanush7 said:
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
Click to expand...
Click to collapse
How do you know your phone 'overheats'? Does it show any message on the screen saying it is or does it self reboots? If it doesn't, it's not 'overheating', basic logic.
My S6 has 'overheated' only twice, it self rebooted.
Sent from my Samsung Galaxy S6 using XDA Labs
This is for a better understanding of where we are standing now. 9.5.7 was rather a significant hotfix, but did they deliver?
What benefits have you noticed from 9.5.7 OTA and what you think needs work still.
I already noticed pictures are more accurate on low light whlie also more popping and saturated in normal mode,
Also after receiving a phone call, the loudness and clarity could be told from 5 feet away without using loud speaker.
I wasn't really experiencing most of the other issues, so, what was fixed for you?
Ghost touches are fixed! As far as the camera goes... i haven't compared it yet, but people say its much much better. Ambient display was a bit buggy for me on 9.5.5. Sometimes it works, and other times it didn't, but after the update i am yet to see it not working. I really appreciate this update and hope for more improvements in the future.
Edit: Btw first time using a OnePlus device and im loving it so far. Only issue for me is lack of sd card slot when it has 2 sim slots.
Ambient display is fixed and camera has improved hugely, especially night mode... Huge improvement
Much better overall...
They claim to have improved touch response. Maybe better now with tempered glass protector.
Still difficult to pull down status bar while in a call.
Full screen games still got issues with getting statusbar visible.
A little more overnight drain... 5%... might take a few days to settle in again or something... don't know
whatthekj said:
Still difficult to pull down status bar while in a call.
Click to expand...
Click to collapse
I didn't know about that issue, it would be good for you to submit it it in OP forums. Meanwhile, Only if if you have rooted you can fix that by installing Renovate ICE magisk module and enable Statusbar peek in Rice Tweaks
GUGUITOMTG4 said:
I didn't know about that issue, it would be good for you to submit it it in OP forums. Meanwhile, Only if if you have rooted you can fix that by installing Renovate ICE magisk module and enable Statusbar peek in Rice Tweaks
Click to expand...
Click to collapse
Yeah I posted it on the OP forums the first week the phone started shipping out and I am using the RICE. Thankfully they offer a work around.
Ambient display still broken for Nova Launcher and I'm sure for others as well, when unlocking it goes to black screen and only nav bar. Which as been reported by others. When ambient display disabled everything works fine.
Takes about 5 seconds to take a nightscape picture, I can´t hold my hands steady for that long, so using regular mode for night photos which actually works surprisingly well. Still would like to have the option though.
*808*# to calibrate promixity sensor doesn't work. Unable to open the sensor calibration. And the old pocket mode isn't in settings anymore.
Conclusion is that while being carried in my pocket screen goes on very often.
Anyone else?
Warp charged is borked for me since 9.5.7, it changes between warp, normal and no charging about every 5 seconds, my old 5 cable does the same but funnily enough warp charge pops up with it, and my 5 dash charger works fine. And once the phone is about 90% the issue goes away completely. Also a factory reset didn't fix it and I know for sure I didn't have it on 9.5.5 because my phone vibrates every time it switches back to warp charge (which happens a lot and repeatedly as well as the animation on the lock screen) and its never done that before. (here is my post on the OP forums for any that want more info: https://forums.oneplus.com/threads/op-7-pro-warp-charging-not-working-anymore.1051041/)
I didn't see the ghost touch issue on 9.5.5, but right after booting into 9.5.7 I saw ghost touches
I have disabled NFC now and have not seen it since
mattboxer said:
Warp charged is borked for me since 9.5.7, it changes between warp, normal and no charging about every 5 seconds, my old 5 cable does the same but funnily enough warp charge pops up with it, and my 5 dash charger works fine. And once the phone is about 90% the issue goes away completely. Also a factory reset didn't fix it and I know for sure I didn't have it on 9.5.5 because my phone vibrates every time it switches back to warp charge (which happens a lot and repeatedly as well as the animation on the lock screen) and its never done that before. (here is my post on the OP forums for any that want more info: https://forums.oneplus.com/threads/op-7-pro-warp-charging-not-working-anymore.1051041/)
Click to expand...
Click to collapse
Try charging while the phone is off, let the battery drain low, plug it for 1.5 hour. If it goes up to 100% in that time, then its not a hardware malfunction but an OS bug
nickname_marco said:
*808*# to calibrate promixity sensor doesn't work. Unable to open the sensor calibration. And the old pocket mode isn't in settings anymore.
Conclusion is that while being carried in my pocket screen goes on very often.
Anyone else?
Click to expand...
Click to collapse
did you debloat you OS? I did using tomato debloater, and with it some some of the calibration/ engineering mode went away as they where part of the apps to be removed. if reflashing your OS wont solve it for you, you might have a broken sensor
GUGUITOMTG4 said:
did you debloat you OS? I did using tomato debloater, and with it some some of the calibration/ engineering mode went away as they where part of the apps to be removed. if reflashing your OS wont solve it for you, you might have a broken sensor
Click to expand...
Click to collapse
No, that's not what I wrote. Engineering mode app opens, but the calibration section doesn't work. It was working before. Someone else confirmed it to me in another thread.
GUGUITOMTG4 said:
Try charging while the phone is off, let the battery drain low, plug it for 1.5 hour. If it goes up to 100% in that time, then its not a hardware malfunction but an OS bug
Click to expand...
Click to collapse
I'll give that a try tonight and see what happens
I do not take many pictures I am glad to read though the camera may have improvements.
Noticed no changes so far.
I have a very weird issue with my HTC U11 plus:
When the screen is off (the device is asleep, not turned off), pressing the power button or using the fingerprint sensor turns it on, but there is a random delay, between 5 and 20 seconds, where the screen stays blank.
Additionaly, the Edge Sense is absolutely unreliable: there is again a delay of between 5 seconds and 35 seconds.
It has started doing that last week.
I tried factory resetting it today, but I get the same result. I have opened a ticket at HTC, but as it is out of warranty, I don't think they'll be able to help me...
Has anyone ever seen such an issue?
Did you solve this？
I have this problem too and my camera also have delay when i open.
I tried flash the stock RUU,but it's no use.?
No, unfortunately not. HTC support said they could repair it but as it was out of warranty they gave me a quote for several part replacement they might have to do, and it cost the price of a new handset (500 euros for a motherboard replacement) so in the end I went with a new handset
It's so unfortunately.?
I have the exact same issue and from the last weekish or so, and no luck fixing it or finding out what is causing it. Also tried factory reset, safe mode doesn't help. Randomly its ok at times but typically 5 seconds to wake from sleep mode. Ive done no system updates. And yes camera is affected, almost feels like CPU tied up doing something.
running android 9
software 2.20.709.2
kernel 4.4.153
It must be an APP issue causing this, does someone have the issue on a rooted device to see what's using the CPU. Once its out of sleep mode for a bit its all ok and runs normal.
---------- Post added at 02:42 PM ---------- Previous post was at 02:11 PM ----------
Hi edzilla,
Did you try another ROM, or does anyone with the HTC u11+ not have this issue and if so what ROM/stock version are you on?
I believe I was on the latest update when it happened, and that that there wasn't any update before it started happening.
ill try rooting/aftermarket rom later to confirm if its hardware.
i downgraded back to android 8 RUU and the issue is still there. i have not tried non stock rom yet but this seems like a hardware issue with the screen or CPU once its in full sleep mode. is anyone running a decent alternative rom i can try?
Anybody found a solution? Like with a different ROM? Or confirmed it is hardware?
I have the same. Came out of the blue. First it was draining the battery. That has stopped now. But since a couple weeks, huge delay when starting. Up to 25sec.
Thought it was an app. So did a hard reset, wiped everything. But even without any apps installed, still the same delay when starting from standby.
Android 9
software 2.19.401.2
kernel 4.4.153
Is it worth putting a different ROM? Don't want to waste a weekend...
So maybe better directly getting a new phone? Any thoughts?
Thank you!
ForSH-3719 said:
Anybody found a solution? Like with a different ROM? Or confirmed it is hardware?
I have the same. Came out of the blue. First it was draining the battery. That has stopped now. But since a couple weeks, huge delay when starting. Up to 25sec.
Thought it was an app. So did a hard reset, wiped everything. But even without any apps installed, still the same delay when starting from standby.
Android 9
software 2.19.401.2
kernel 4.4.153
Is it worth putting a different ROM? Don't want to waste a weekend...
So maybe better directly getting a new phone? Any thoughts?
Thank you!
Click to expand...
Click to collapse
I couldn't find a good rom to try and never found a fix for the slow wake issues.. still happens in safe mode so not an app. Most likely hardware.. gave to my daughter who can deal with the issue better than me.
jaya21 said:
I couldn't find a good rom to try and never found a fix for the slow wake issues.. still happens in safe mode so not an app. Most likely hardware.. gave to my daughter who can deal with the issue better than me.
Click to expand...
Click to collapse
Then won't spend time - served me well for 3+ years.
Will get a new phone...
Thanks a lot for letting me know.