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Atrix 2 dying in sleep (freezing)

Hi all
Sometimes, my Atrix 2 will just freeze when the screen is off, and obviously won't come back on until the battery is pulled and reinserted. (draining it at the same time). It seems to have happened the most when airplane mode was turned on.
I'm afraid all this battery pulling will make the cover loose.
Does it happen with anyone of you?
thanks
EDIT: I'm on 2.3.6 stock, non root.

thenext1 said:
Hi all
Sometimes, my Atrix 2 will just freeze when the screen is off, and obviously won't come back on until the battery is pulled and reinserted. (draining it at the same time). It seems to have happened the most when airplane mode was turned on.
I'm afraid all this battery pulling will make the cover loose.
Does it happen with anyone of you?
thanks
EDIT: I'm on 2.3.6 stock, non root.
Click to expand...
Click to collapse
I have never experienced such a problem... So it just freezes while it sleeping? I have one idea but it's kind of stupid, there is an option under display, that says lock in pocket. Try unchecking that, I've had other people tell me that their phone freezes up afterwards...

You might have to do a warranty exchange.
Sent from my MB865 using xda premium

tmease1 said:
You might have to do a warranty exchange.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
I've written "drain" but it's not much of a drain - from 100 to 60% in a whole night. A true drain would be with the phone going from full to empty in a couple hours and getting very hot in the process.
I think the phone locks up for some reason during sleep and the cpu never goes into low power mode. As far as I can remember, this has happened only when it was bedtime, with the phone already put in airplane mode, and never in the long standby hours of the day while I work.
I hope this has something to do with software, and not hardware.
(A warranty replacement is out of question, as I'm not from the US...)
I'll try posting in the motorola forum, too.

100-60 overnight is a bit on the high side for drain if you are not using the phone. I would do a warranty swap.

thenext1 said:
I've written "drain" but it's not much of a drain - from 100 to 60% in a whole night. A true drain would be with the phone going from full to empty in a couple hours and getting very hot in the process.
I think the phone locks up for some reason during sleep and the cpu never goes into low power mode. As far as I can remember, this has happened only when it was bedtime, with the phone already put in airplane mode, and never in the long standby hours of the day while I work.
I hope this has something to do with software, and not hardware.
(A warranty replacement is out of question, as I'm not from the US...)
I'll try posting in the motorola forum, too.
Click to expand...
Click to collapse
It's probably something to do with the CPU govener. Try rooting, install bootstrap, then flashing the deodexed version of 2.3.6 found here. Just be sure to flash as a backup by placing it in \sdcard\clockworkmod\backup\. Select restore in clockwork and it should be there.
See if that gets rid of the problem You don't mid rooting right

Yes I mind rooting! Sorry!
I was just seeking for your experience, to know if you did by chance notice this behaviour/glitch... you keep telling me to do an exchange but it's obvious it's not an option for me, as you can see from the flag under my user name. Otherwise I would have got me a new atrix already. (Because of other minor annoyances)
I once had an acer liquid that started getting nuclear-fusion-hot and discharged in 2 hours each time, without the software taking a hit. Now that was hardware related.
As to my atrix2, I am sure it's not hardware related, because it happens only sometimes and in certain circumstances. One time, I turned it off and back on 5 secs after and it was already frozen. No way, we're not talking of hardware fault here.

Thats major drain overnight! I leave my phone on overnight and generally get about 1% drain per hour.
Sent from my MB865 using XDA App

WTF, either I can't speak my mind, or you don't read my posts!
It's not that I get a 40% drain every night. In fact I got it only once, last night, when I decided to leave the phone in deep coma after I found it unresponsive after just a few minutes it was turned off and in airplane mode (the time of brushing teeth and coming back to bed, FYI). In that circumstance I got the 40% drain, but otherwise i get a normal 5% drain like yours.
This thread is not on the battery drain, but on finding what causes the phone freezing while screen-off.
Thank you.

I have never heard of this happening on the A2.
When the phone freezes up, does it get hot at all? It's possible that your problem is hardware-related, but the only way to be sure of that is to make sure that it's not software-related...
It may possibly be one of the apps that you're using. If you're OK with it, then I highly recommend to begin with a hard reset. I write down all of the apps that I know I will need and then I reinstall them after the reset, then if I realize I need to use an app I don't have I install it.
Another thing to try is flashing the fxz. This will clear every single bit of data on your phone and reinstall stock 2.3.4. Then you can update to 2.3.6 and gradually regain your (necessary) apps as with the hard reset.

Sounds kinda like these reported bugs below:
http://forum.xda-developers.com/showpost.php?p=21817704&postcount=36
and
http://forum.xda-developers.com/showpost.php?p=21819590&postcount=37

thenext1 said:
WTF, either I can't speak my mind, or you don't read my posts!
Click to expand...
Click to collapse
You must not be able to communicate your thoughts very well then cause the post I responded to didn't make any mention of the fact it only happened once. And your first post said it happens "sometimes", meaning more than once. Sorry guy, i'm not a mind reader.
thenext1 said:
I've written "drain" but it's not much of a drain - from 100 to 60% in a whole night.
Click to expand...
Click to collapse
thenext1 said:
This thread is not on the battery drain, but on finding what causes the phone freezing while screen-off.
Click to expand...
Click to collapse
I know what the thread is about, but you chose to share your experience with the battery draining issue not only in the first post but also in the once I quoted above which led me to believe this thread was about that as well so that's what I chose to respond to.
Thanks

kirkgbr said:
Sounds kinda like these reported bugs below:
http://forum.xda-developers.com/showpost.php?p=21817704&postcount=36
and
http://forum.xda-developers.com/showpost.php?p=21819590&postcount=37
Click to expand...
Click to collapse
Yeah, sounds like that. What did you do to overcome it?
Do you use airplane mode at all?

916x10 said:
You must not be able to communicate your thoughts very well then cause the post I responded to didn't make any mention of the fact it only happened once. And your first post said it happens "sometimes", meaning more than once. Sorry guy, i'm not a mind reader.
I know what the thread is about, but you chose to share your experience with the battery draining issue not only in the first post but also in the once I quoted above which led me to believe this thread was about that as well so that's what I chose to respond to.
Thanks
Click to expand...
Click to collapse
I think I made sufficiently clear that the draining was secondary to the freezing issue, and, in turn, that the freezing issue happened only sometimes... which, in my (surely flawed) understanding, is more often not the case than it is.
Anyways no problem man!

thenext1 said:
Yeah, sounds like that. What did you do to overcome it?
Do you use airplane mode at all?
Click to expand...
Click to collapse
Not sure what fixed it. I have done a couple things since then.
1.) Rooted <- not sure how this could fix a problem like this.
2.) Froze several apps with Titanium Backup. <- This one makes the most sense.
I never use airplane mode.

The other user (dk-v1) says that his softkey lights come on while the screen stays black.
I don't remember about the lights, probably one time they turned on, but don't remember right now.
About the black screen, I'm not sure what he means, but mine stays black and with backlight off.

From reading the OP...I would suspect that it could be an app that is trying to sync while in airplane mode. I would try troubleshooting (uninstalling one by one to see if the problem goes away) apps that sync, preferably the ones you installed. But if it still persists do a factory reset and start over. Good luck man!!!

my wife actually started having this problem with her inspire recently. I tracked it down to the no led app she was using. deleted it and everything has been fine since. so your issues could most definitely be app related.

thenext1 said:
I think I made sufficiently clear that the draining was secondary to the freezing issue, and, in turn, that the freezing issue happened only sometimes... which, in my (surely flawed) understanding, is more often not the case than it is.
Anyways no problem man!
Click to expand...
Click to collapse
I never said it was the primary issue......u said this thread wasnt about the draining issue, but since u brought it up in your op and subsequent posts its clear it was an issue so when somebody responds to one of the issues you're having, don't be a douchebag about it by saying "thats not what this thread is about". Trying to insult me by insenuating I don't read before I respond is no way to show appreciation for my attempt at helping you. It seemed you were under the impression that a 40% discharge overnight wasnt a major drain so I shared with you my experience thinking it would put yours into perspective.
But apparently explaining my thought process and posting your own quotes for you to see how/why I'd think what I thought isnt enough to knock you off your high horse so I'm over it, carry on. If you feel the need to respond any further you can pm me, no sense cluttering the thread any further.
Sent from my MB865 using XDA App

Cannot turn on Wifi/bluetooth (Sorta)

Hey guys, kinda run into a problem i have never had with my billions of android phones. Yesterday i ran into a problem when i was coming home from school, My wifi nor bluetooth could turn on, when i hit the button to turn either on, it stays on the "On" switch for a good 5 seconds. my moto x 2013 (4.4.4) was kinda also running hot and the battery drained super fast that day (Also My facebook messenger app used 150mb that day, i only Recived one message without responding :V), i let it sit on charge for maybe an hour and i was able to turn the stuff back on eventually, now today its happened once again and makes my Smart watch useless when there's no Bluetooth :v Any help? i have read that it might be a modem problem and all i would need to do is flash one but im on stock not rooted :v verizon 4.4.4 cant be rooted at this moment.

i think i might have solved it, i saw in another thread that recently they are having the problems as well and i have seemed to maybe fix my problem with what they did, if you have some sort of flashlight app, Delete it and reboot, my bluetooth and wifi was about to be used again, ill report back to see if it happens again.

Trozzul said:
i think i might have solved it, i saw in another thread that recently they are having the problems as well and i have seemed to maybe fix my problem with what they did, if you have some sort of flashlight app, Delete it and reboot, my bluetooth and wifi was about to be used again, ill report back to see if it happens again.
Click to expand...
Click to collapse
in mos cases i've encountered, its some battery or connectivity manager that's the root cause. in other cases, its just a lagging device thing. You can read how to fix an Android phone whose WI-FI or Bluetooth wont turn on for more insigt on the causes of this issue

Hovatek said:
in mos cases i've encountered, its some battery or connectivity manager that's the root cause. in other cases, its just a lagging device thing. You can read how to fix an Android phone whose WI-FI or Bluetooth wont turn on for more insigt on the causes of this issue
Click to expand...
Click to collapse
Yeah at noon today I got the problem again, I'll check your thread

Galaxy S6 Overheating after OTA update

Hi There,
This is the first time i've been so stuck i need to ask for help, so here it goes:-
my wife has a Galaxy S6 (sim free G920F) for around 25 days, Last night it prompted for an OTA update, which we allowed however today, all it is doing is complaining about Overheating and it needs to turn off, when putting it back on charge it says battery temp is too hot after it is left for a bit unplugged you can plug it back in and it will charge, but the error returns. saying it is too hot.
all since the OTA update
it currently on stock 6.0.1
I've tried to clear the cache and do a factory reset. but neither have resolved the problem.
anyone else had this since the update?
Many Thanks
Paul

Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.

blandead said:
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
Click to expand...
Click to collapse
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?

zanthraxuk said:
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
Click to expand...
Click to collapse
Just power off device, then press power+vol up and home button. When you see samsung logo relase just power button. When you enter in recovery just navigate to wipe cache partition and confirm with power key then reboot device. This is good for device after ota update, battery drain problems etc
Sent from my SM-G920F using Tapatalk

What happens when you power the phone off completely and plug in charger?
See if it'll fully charge, this will rule out software / os issue.
Better to find this out first before your left with a dead phone for a couple weeks I've been there.
Sent from my stang5litre Edition 5.0 using XDA Free mobile app

Hi
It happened to my galaxy s7 and my friend's galaxy s6. Both in exact same time (after update)
After update devices start to overheat without a reason during normal usage (Web browsing etc).
And I mean really hot - this kind of temperature that makes me worry about hardware.
The weird thing is that even that I flashed previous ROM (downloaded from sammobile and flashed with odin) the problem still occur. I thought that wiping all data and cache and flashing a ROM should totally remove any change that has been done to device by update, but it seems like I "can't go back" to the state from before the issue.
I searched the whole Internet looking for that issue hoping that some people already started to complain about it and by this - confirming that this is a larger problem related to update. Right now this is the only topic that I found.
Could be that people are still not aware that their recent problems with overheating is not because of some crazy app lagging (that's what my friend first thought was).
In addition when you try to Google the issue you got 102910 tutorials about how to resolve overheating by disabling fast charge or not using phone in the sun... lol.

Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.

DaryllSwer said:
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
Click to expand...
Click to collapse
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.

Yanush7 said:
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
Click to expand...
Click to collapse
Have it checked out at the service centre.

Solved
I had to allow it to turn off and let it cool down. left it 4 hours, turned it back on, (in all honesty, trying to replicate the problem for RMA) and all fine, over heating message disappeared and no problems since really weird.
anyway thanks for all the help guys
Cheers

See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs

DaryllSwer said:
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
Click to expand...
Click to collapse
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.

Yanush7 said:
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
Click to expand...
Click to collapse
How do you know your phone 'overheats'? Does it show any message on the screen saying it is or does it self reboots? If it doesn't, it's not 'overheating', basic logic.
My S6 has 'overheated' only twice, it self rebooted.
Sent from my Samsung Galaxy S6 using XDA Labs

S7 Edge - Another draining battery thread

Hello,
I've tried a lot of things but unfortunately I couldn't fix my problem. My S7 Edge is overheating like hell and it wont deep sleep, actually it never locks the screen automatically after Oreo upgrade.
I remember that before the upgrade I didn't had this problem, now my device is almost dead, battery lasts about 6 hours with forced locked screen.
Flashed at least 4 different roms, 3 kernels and did thousands of wipes (all kinds), tried force dozen, undervolt, underclock, cleared caches, greenify, flashed stock firmewares, disabled bt and wifi, replaced the battery and everything you can imagine.
I will attach the btt logs to better understanding. As you can see it never goes to deep sleep, always awake even with locked screen, the culprit may be the bbd_wake_lock and flip wake lock but I don't know exactly.
Can someone help me? :crying:

https://forum.xda-developers.com/galaxy-s6/help/sm-g920f-constantly-slow-hot-t3691977/page1

Can you try to flash the latest official rom via Odin with full wipe. It might help

kia5566 said:
Can you try to flash the latest official rom via Odin with full wipe. It might help
Click to expand...
Click to collapse
Just flashed the latest official rom.. same thing.

waterdaan said:
https://forum.xda-developers.com/galaxy-s6/help/sm-g920f-constantly-slow-hot-t3691977/page1
Click to expand...
Click to collapse
Thank you!
After reading the topic I started thinking about the hall ic sensor.
After months of testing everything I think I discovered the problem, it could be it.
I remember that the device crashed and cracked the screen glass just after Oreo, that was I thought it was the upgrade.
The phone is still hot and draining battery, but it's because the sensor, once I dial the hardware code and do the hall sensor test it just dimm and locks the screen automaticly.
Is there a way to disable the sensor?
Regards,
Tiago.

Large delays coming out of sleep

I have a very weird issue with my HTC U11 plus:
When the screen is off (the device is asleep, not turned off), pressing the power button or using the fingerprint sensor turns it on, but there is a random delay, between 5 and 20 seconds, where the screen stays blank.
Additionaly, the Edge Sense is absolutely unreliable: there is again a delay of between 5 seconds and 35 seconds.
It has started doing that last week.
I tried factory resetting it today, but I get the same result. I have opened a ticket at HTC, but as it is out of warranty, I don't think they'll be able to help me...
Has anyone ever seen such an issue?

Did you solve this？
I have this problem too and my camera also have delay when i open.
I tried flash the stock RUU,but it's no use.?

No, unfortunately not. HTC support said they could repair it but as it was out of warranty they gave me a quote for several part replacement they might have to do, and it cost the price of a new handset (500 euros for a motherboard replacement) so in the end I went with a new handset

It's so unfortunately.?

I have the exact same issue and from the last weekish or so, and no luck fixing it or finding out what is causing it. Also tried factory reset, safe mode doesn't help. Randomly its ok at times but typically 5 seconds to wake from sleep mode. Ive done no system updates. And yes camera is affected, almost feels like CPU tied up doing something.
running android 9
software 2.20.709.2
kernel 4.4.153
It must be an APP issue causing this, does someone have the issue on a rooted device to see what's using the CPU. Once its out of sleep mode for a bit its all ok and runs normal.
---------- Post added at 02:42 PM ---------- Previous post was at 02:11 PM ----------
Hi edzilla,
Did you try another ROM, or does anyone with the HTC u11+ not have this issue and if so what ROM/stock version are you on?

I believe I was on the latest update when it happened, and that that there wasn't any update before it started happening.

ill try rooting/aftermarket rom later to confirm if its hardware.

i downgraded back to android 8 RUU and the issue is still there. i have not tried non stock rom yet but this seems like a hardware issue with the screen or CPU once its in full sleep mode. is anyone running a decent alternative rom i can try?

Anybody found a solution? Like with a different ROM? Or confirmed it is hardware?
I have the same. Came out of the blue. First it was draining the battery. That has stopped now. But since a couple weeks, huge delay when starting. Up to 25sec.
Thought it was an app. So did a hard reset, wiped everything. But even without any apps installed, still the same delay when starting from standby.
Android 9
software 2.19.401.2
kernel 4.4.153
Is it worth putting a different ROM? Don't want to waste a weekend...
So maybe better directly getting a new phone? Any thoughts?
Thank you!

ForSH-3719 said:
Anybody found a solution? Like with a different ROM? Or confirmed it is hardware?
I have the same. Came out of the blue. First it was draining the battery. That has stopped now. But since a couple weeks, huge delay when starting. Up to 25sec.
Thought it was an app. So did a hard reset, wiped everything. But even without any apps installed, still the same delay when starting from standby.
Android 9
software 2.19.401.2
kernel 4.4.153
Is it worth putting a different ROM? Don't want to waste a weekend...
So maybe better directly getting a new phone? Any thoughts?
Thank you!
Click to expand...
Click to collapse
I couldn't find a good rom to try and never found a fix for the slow wake issues.. still happens in safe mode so not an app. Most likely hardware.. gave to my daughter who can deal with the issue better than me.

jaya21 said:
I couldn't find a good rom to try and never found a fix for the slow wake issues.. still happens in safe mode so not an app. Most likely hardware.. gave to my daughter who can deal with the issue better than me.
Click to expand...
Click to collapse
Then won't spend time - served me well for 3+ years.
Will get a new phone...
Thanks a lot for letting me know.