This is for a better understanding of where we are standing now. 9.5.7 was rather a significant hotfix, but did they deliver?
What benefits have you noticed from 9.5.7 OTA and what you think needs work still.
I already noticed pictures are more accurate on low light whlie also more popping and saturated in normal mode,
Also after receiving a phone call, the loudness and clarity could be told from 5 feet away without using loud speaker.
I wasn't really experiencing most of the other issues, so, what was fixed for you?
Ghost touches are fixed! As far as the camera goes... i haven't compared it yet, but people say its much much better. Ambient display was a bit buggy for me on 9.5.5. Sometimes it works, and other times it didn't, but after the update i am yet to see it not working. I really appreciate this update and hope for more improvements in the future.
Edit: Btw first time using a OnePlus device and im loving it so far. Only issue for me is lack of sd card slot when it has 2 sim slots.
Ambient display is fixed and camera has improved hugely, especially night mode... Huge improvement
Much better overall...
They claim to have improved touch response. Maybe better now with tempered glass protector.
Still difficult to pull down status bar while in a call.
Full screen games still got issues with getting statusbar visible.
A little more overnight drain... 5%... might take a few days to settle in again or something... don't know
whatthekj said:
Still difficult to pull down status bar while in a call.
Click to expand...
Click to collapse
I didn't know about that issue, it would be good for you to submit it it in OP forums. Meanwhile, Only if if you have rooted you can fix that by installing Renovate ICE magisk module and enable Statusbar peek in Rice Tweaks
GUGUITOMTG4 said:
I didn't know about that issue, it would be good for you to submit it it in OP forums. Meanwhile, Only if if you have rooted you can fix that by installing Renovate ICE magisk module and enable Statusbar peek in Rice Tweaks
Click to expand...
Click to collapse
Yeah I posted it on the OP forums the first week the phone started shipping out and I am using the RICE. Thankfully they offer a work around.
Ambient display still broken for Nova Launcher and I'm sure for others as well, when unlocking it goes to black screen and only nav bar. Which as been reported by others. When ambient display disabled everything works fine.
Takes about 5 seconds to take a nightscape picture, I can´t hold my hands steady for that long, so using regular mode for night photos which actually works surprisingly well. Still would like to have the option though.
*808*# to calibrate promixity sensor doesn't work. Unable to open the sensor calibration. And the old pocket mode isn't in settings anymore.
Conclusion is that while being carried in my pocket screen goes on very often.
Anyone else?
Warp charged is borked for me since 9.5.7, it changes between warp, normal and no charging about every 5 seconds, my old 5 cable does the same but funnily enough warp charge pops up with it, and my 5 dash charger works fine. And once the phone is about 90% the issue goes away completely. Also a factory reset didn't fix it and I know for sure I didn't have it on 9.5.5 because my phone vibrates every time it switches back to warp charge (which happens a lot and repeatedly as well as the animation on the lock screen) and its never done that before. (here is my post on the OP forums for any that want more info: https://forums.oneplus.com/threads/op-7-pro-warp-charging-not-working-anymore.1051041/)
I didn't see the ghost touch issue on 9.5.5, but right after booting into 9.5.7 I saw ghost touches
I have disabled NFC now and have not seen it since
mattboxer said:
Warp charged is borked for me since 9.5.7, it changes between warp, normal and no charging about every 5 seconds, my old 5 cable does the same but funnily enough warp charge pops up with it, and my 5 dash charger works fine. And once the phone is about 90% the issue goes away completely. Also a factory reset didn't fix it and I know for sure I didn't have it on 9.5.5 because my phone vibrates every time it switches back to warp charge (which happens a lot and repeatedly as well as the animation on the lock screen) and its never done that before. (here is my post on the OP forums for any that want more info: https://forums.oneplus.com/threads/op-7-pro-warp-charging-not-working-anymore.1051041/)
Click to expand...
Click to collapse
Try charging while the phone is off, let the battery drain low, plug it for 1.5 hour. If it goes up to 100% in that time, then its not a hardware malfunction but an OS bug
nickname_marco said:
*808*# to calibrate promixity sensor doesn't work. Unable to open the sensor calibration. And the old pocket mode isn't in settings anymore.
Conclusion is that while being carried in my pocket screen goes on very often.
Anyone else?
Click to expand...
Click to collapse
did you debloat you OS? I did using tomato debloater, and with it some some of the calibration/ engineering mode went away as they where part of the apps to be removed. if reflashing your OS wont solve it for you, you might have a broken sensor
GUGUITOMTG4 said:
did you debloat you OS? I did using tomato debloater, and with it some some of the calibration/ engineering mode went away as they where part of the apps to be removed. if reflashing your OS wont solve it for you, you might have a broken sensor
Click to expand...
Click to collapse
No, that's not what I wrote. Engineering mode app opens, but the calibration section doesn't work. It was working before. Someone else confirmed it to me in another thread.
GUGUITOMTG4 said:
Try charging while the phone is off, let the battery drain low, plug it for 1.5 hour. If it goes up to 100% in that time, then its not a hardware malfunction but an OS bug
Click to expand...
Click to collapse
I'll give that a try tonight and see what happens
I do not take many pictures I am glad to read though the camera may have improvements.
Noticed no changes so far.
Related
Hi,
I have a Galaxy Note Pro 12.2 and the battery gets really hot and then the screen starts flickering and eventually goes out. I was wondering if anyone else has had or heard of this issue?
Thank you, Snow
While doing what sort of activity at what brightness level? There is s flickering issue that isn't necessarily related to heat which is why I'm asking. .
Sent from my SM-P900 using Tapatalk
These things are rated save to use up to 80ºC, so unless it reaches near-melting temperatures, something else is probably wrong.
There are a couple of threads on screen flickering issues. Primarily concentrated issue on the WiFi and AT&T models.
It has also become a bit of a trend for people to say 'It gets really scalding hot', whilst it turns out to only be around 40ºC. That is not hot. That's normal for a device with a powerhouse CPU and no fans.
Use CPU-Z to get the actual battery temp. 25-45C is perfectly normal, 50-60C in heavy usage is also normal (Games, for instance).
This primarily happens when playing games or watching video's on it. It seems like the processor/battery gets hot and then all of a sudden the screen starts going crazy.
Enable developer options and disable hardware overlays within there. It has been said that this should fix the flickering in video playback.
Be aware that when you reboot the tablet you will have to disable hardware overlays again.
If you're rooted and have TWRP, clearing cache and dalvic will resolve the flickering for a period of time (days) without having to dive into developer options.
Snowleopard1900 said:
Hi,
I have a Galaxy Note Pro 12.2 and the battery gets really hot and then the screen starts flickering and eventually goes out. I was wondering if anyone else has had or heard of this issue?
Thank you, Snow
Click to expand...
Click to collapse
Hi , i was having the same problem and now the device is unable to turn on at all , please help me because there are no samsung service center near to me. :crying:
IbrahimGla said:
Hi , i was having the same problem and now the device is unable to turn on at all , please help me because there are no samsung service center near to me. :crying:
Click to expand...
Click to collapse
Hi IbrahimGla,
Once the hardware overlay issue was mentioned, I looked for instructions on how to turn hardware overlays off on the Galaxy tab (Which where hard to find). Here are the instructions and so far, it looks like it is working for me:
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
To fix flickering in video:
Enable developer options in settings (go to about device and tap Build Number 7+ times).
In developer options, under hardware-accelerated rendering, check "turn off hardware overlays". You can also check "force GPU rendering", but I've found the former is all that's necessary.
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Hi Snowleopard,
Snowleopard1900 said:
Hi IbrahimGla,
Once the hardware overlay issue was mentioned, I looked for instructions on how to turn hardware overlays off on the Galaxy tab (Which where hard to find). Here are the instructions and so far, it looks like it is working for me:
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
To fix flickering in video:
Enable developer options in settings (go to about device and tap Build Number 7+ times).
In developer options, under hardware-accelerated rendering, check "turn off hardware overlays". You can also check "force GPU rendering", but I've found the former is all that's necessary.
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Click to expand...
Click to collapse
Thanks for your reply , i did what u have mentioned in the begening of my problem and no thing has changed , now after a month from the first time where my screen starts flickring the device is not turning on it is like a device with no battery it just show me the battery charging when it's off.
do you advise me to buy a new battery and replace my note pro battery??
Thank you & sorry for my bad english
I am having a similar problem with my Note Pro. It ussualy starts when the battery is down to 60%. The screen starts flickering and then I get a message saying the SD card is corrupt or not formatted. Sometimes it locks up as well. Sometimes when I plug the charger in to tells me "charging is suspended due to high battery temp.". The device is warm but not extreamly hot. If I turn the device off and let it charge, once the battery charge comes up to 70% I can turn it back on and everything works fine. As long as I keep it charged to over 60 - 70% I never have a problem. I tried several different SD cards but that doesn't seem to be the problem.
I have contacted Samsung but the only response I have gotten from them is "have you done a factory reset?".
Not sure what to try next. Anyone have any suggestions?
Sent from my SAMSUNG-SGH-I467 using Tapatalk
Sorry I missed this, I am not on here very often, I am back because the Note 7 is coming out. I have never replaced the battery on mine, so I am not sure. Apparently replacing the battery has worked for some people. I ended up sending the Note Pro to Samsung 2 times under warranty and the problem was not fixed.
Finally I called their support back a 3rd time near the end of the warranty period and said: Listen, I have send this *** to your repair department 2 times already. I want one that actually works sent back to me. They sent me a Note Pro in an un-marked (maybe a re-furb box?) with some sort of bar code sticker on the back of it.
Since then, this different Note Pro has worked for the most part, but every so often it has minor issues with it getting hot and the battery loosing charge, but it is not as bad as the one I bought. I really think Samsung dropped the ball on that tablet and they are lucky I just got a Tab E.
Definitely not my experience with the Note Pro. Mine has been rock solid for 2 years now, I still rack up a minimum of 2 hours of screen on time per day 7 days a week, and quite often more than that.
Just an FYI that there has been threads posted about screen flickering and battery issues that document issues with the battery connection and how to resolve them (involves opening the back and resoldering the battery terminal). Definitely something that you'd think Samsung would do but doesn't always do it . .
My tablet had the same screen flickering and getting hot problem. I solved the issue by soldering the battery connector in the motherboard. If you look at post #10 of this thread you will see a very good photo posted by Beut of the tiny black connector that seems to be failing. Other users report that the white battery connector also causes problems. In my case it was the black one, I soldered it a month ago and the problem was resolved.
Looks like the AOD is no longer shifting every few minutes to avoid burn in. I've been watching for the past 30 mins and have not seen a change- anyone else?
it's possible they just increased the length of time between shifts.. When I lock and unlock- sometimes the position changes, but not when I leave the phone locked.
mdsenn said:
Looks like the AOD is no longer shifting every few minutes to avoid burn in. I've been watching for the past 30 mins and have not seen a change- anyone else?
it's possible they just increased the length of time between shifts.. When I lock and unlock- sometimes the position changes, but not when I leave the phone locked.
Click to expand...
Click to collapse
I can confirm this. I also notice they've changed the hue of the font to a cooler white entirely, possibly to compensate for a static position.
Each time i tried to update it say update failed after the installation android screen after reboot. Anyone have that problem?
Sent from my SM-G930T using XDA-Developers mobile app
I wonder if the lack of switching positions is intentional to help with battery consumption
Sent from my SM-G930T using XDA-Developers mobile app
I am experiencing this same behavior on both mine and my wife's Galaxy S7's since the update. I got online with T-Mobile support and the guy had no clue. After a detailed explanation of what was going on, he wanted to know if I needed to turn AOD back on. I explained it again and he got with someone higher up and then emailed me instructions on how to do a master reset on my phone. I don't think the the customer support people know anything about this and I don't know who to contact to find out if it's going to damage the screen.
The update totally broke AOD. Not only does it not move anymore....it rarely ever gets bright...even in well lit environments. Something is definitely wrong.
Just make sure to log an official complaint with Tmo. Hopefully it gets fixed soon, as AOD had to be shut off. I don't want to risk any screen burn...and half the time, I can't even see it now anyway.
laureanop said:
I wonder if the lack of switching positions is intentional to help with battery consumption
Click to expand...
Click to collapse
If it is intended to, it isn't helping any. Same 1% per hour as before (as opposed to AOD turned off), measured by Battery Monitor Widget overnight.
Well, on the bright side, that's the 1% per hour I'm not going to be losing any more (at least until they fix it).
UPDATE: on the bright side, I can confirm that it's always picking a new location when you turn the display on and off again (or when the phone does it on its own for whatever reason). It might be just a few pixels off the previous one, but it's new.
I was able to remove the update on my s7 using package disabler pro. Back to how it used to work at the moment.
That update was driving me bonkers lol
Didn't see this posted here yet, but forgive me if I missed it.
Trying to find out if anyone has seen or heard of any acknowledgement from Google regarding this. My new Pixel 3 (Verizon; non XL) since day 1 has had an annoying issue with the screen flashing when ambient screen engages. I have my settings with alwayson set to off, and new notifications set to on. If the screen is asleep and I get a text or any notification, the ambient screen wakes and will initially make the entire screen flash white very quickly.
I do not get a flash of the screen in any other scenario when the phones on, it only seems to be when the screens totally asleep and the ambient screen wakes. I can unlock the phone or hit the power button to fully wake the phone to my home screen with no flashing. Its not every single time, but its very often. I do notice sometimes when it doesn't flash the whole screen, the time or text on the ambient display will be at full brightness when it first wakes for a split second and then will go to the dim text Im used to seeing.
Replaced the phone through Verizon. Got another brand new one with the same exact problem. This one even flashes on reboot occasionally just before the white "Google" screen pops up. Google had me send them a bug report this time and are supposed to be having their dev team look at it.
WHY.
Mine did it once
Sent from my Pixel 3 using Tapatalk
I've also now noticed mine will flash in Instagram when I "like" something lol. Just the picture flashes within the app itself in that case, not the whole screen. Such a weird thing, that may have something to do with the app on the new pixel? I don't even know anymore.
I just saw the white flash. It was only for a few ms but it looked like a full brightness white flash on the whole screen. I had just set my phone down and I think the AOD was coming on.
Weird.
Yeah I have a feeling this is happening on way more devices than we're reading about. I hope it's addressed. Sometimes my notification audio cuts out real quick too. Hoping it's just all memory related.
I have this weird kind of screen flickering on my device as soon as I use the fingerprint area to turn the phone on. It is very faint and fast but its like static lines for half a second when the screen comes on??
Archangel said:
I have this weird kind of screen flickering on my device as soon as I use the fingerprint area to turn the phone on. It is very faint and fast but its like static lines for half a second when the screen comes on??
Click to expand...
Click to collapse
Strange, I haven't had any issues like that using the fingerprint reader or just hitting the power button. Mine are all directly related to ambient screen waking.
My Pixel 3 is doing the same thing when I unlock it. Flashes like taking a selfie... I have even looked for the selfie to no avail.
It does not do this regularly, very random.
edster00 said:
My Pixel 3 is doing the same thing when I unlock it. Flashes like taking a selfie... I have even looked for the selfie to no avail.
It does not do this regularly, very random.
Click to expand...
Click to collapse
Same here. Sometimes when I tap the screen to wake it up, it flashes. Just did it a minute ago before I wrote this.
Sent from my Pixel 3 using Tapatalk
I just charged the Pixel face down; during the charge I picked it up to check the progress and I got the screen flash ~2X out of 10.
edster00 said:
I just charged the Pixel face down; during the charge I picked it up to check the progress and I got the screen flash ~2X out of 10.
Click to expand...
Click to collapse
Report it to Google. I feel like it's something they're aware of (I hope) but support certainly isn't saying so if they are.
I saw a post on Android Police about bug trackers and read in some of the comments that people were having problem with screen flashing. Some of them said it was related to the always on display. Mine was flashing like white static lines. But it was only for half a second when you turn on the screen and it didnt happen every time, it was random. I turned off the AOD and it never happened again. Kinda sucks cause I like AOD. But that tells me it is a software problems and not hardware.
I turned off AOD too, for 1 day; the next day I turned AOD back on. I have not had a screen flash since (a few days now).
edster00 said:
I turned off AOD too, for 1 day; the next day I turned AOD back on. I have not had a screen flash since (a few days now).
Click to expand...
Click to collapse
Try rebooting. I bet it's still happening you just may not be noticing. I've had my AOD off for a while and as soon as I turn the new notifications option it comes back. Not every time but still often.
I'm having the same issue, doesn't happen all the time but I can reproduce it usually by unlocking the device, locking it then when ambient display comes on, unlock it and the screen flashes/flickers. I've only managed to do it with ambient screen set to always on.
I've RMA'd this morning so I'll report back when the new phone comes.
I hope you RMA's for other reasons too because it is likely that you will get a phone with the same flickering problem. I think it is a software issue esp since it goes away after we turn off AOD.
steslatt said:
I'm having the same issue, doesn't happen all the time but I can reproduce it usually by unlocking the device, locking it then when ambient display comes on, unlock it and the screen flashes/flickers. I've only managed to do it with ambient screen set to always on.
I've RMA'd this morning so I'll report back when the new phone comes.
Click to expand...
Click to collapse
Archangel said:
I hope you RMA's for other reasons too because it is likely that you will get a phone with the same flickering problem. I think it is a software issue esp since it goes away after we turn off AOD.
Click to expand...
Click to collapse
I just find it strange that people are having the flicker in different scenarios, like mine is only when ambient is set to always on but other people are having the issue when it's set to double tap etc. Anyway I guess I'll see when the new phone comes.
Sent from my Pixel 3 using Tapatalk
Yeah let us know please once you get the new phone. It seems like it is hit or miss with people so you might get lucky and avoid it.
steslatt said:
I just find it strange that people are having the flicker in different scenarios, like mine is only when ambient is set to always on but other people are having the issue when it's set to double tap etc. Anyway I guess I'll see when the new phone comes.
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
Quick update. My new phone arrived this morning and I've managed to get the screen to flash once so far where as my old one would do it 8 times out of 10. I feel like this is a poor display hardware problem rather than software.
I believe or rather am hoping that because it only happens when you turn on AOD that it is a software issue and not a hardware one. The only way something will be done is enough people complain on a bug tracker.
steslatt said:
Quick update. My new phone arrived this morning and I've managed to get the screen to flash once so far where as my old one would do it 8 times out of 10. I feel like this is a poor display hardware problem rather than software.
Click to expand...
Click to collapse
So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs annoying me, one, when turned off if I insert the USB cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
My phone restart at least 2-3 times per day, every day, since the day i got it.
i'ts not even the same thing i do when it restart. sometime i just open my phone and it restart.
I have spoken with my provider, and they won't do anything until they see it restart when i'm at their shop... but you know, i can't stand in their shop all day long!
i don't think it's the same problem as you, but some of P30 really have a restart issue!
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Been using almost 2 weeks on 124. So far no reboots and just ran antutu stress test successfully.
No issues in that regard to my UK purchased device. It's been solid as a rock so far with amazing battery life also.
Maybe there is a lot of p30 with this kind of issue. Let's see how will go the new p30 that huawei will send to me as a replacement.
No problems on my end, except for a blue tint on the recents window. Using a third party launcher. Removing/ disabling Huawei Launcher gives you an older (and in my opinion uglier but better) recents screen back without that issue. Everything works fine so far but they really need to tone down their bloatware. That's the main reason why i dislike Samsung and Huawei.
only one light flashes. only the right thing works for you, how is it?
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
ErriK89 said:
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Click to expand...
Click to collapse
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
SaulQc said:
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
Click to expand...
Click to collapse
Let us know if it works after replace.. I'm worried that there is a sw incompatibility with something I installed and that nothing change when I will have the new p30. It can happen that one phone have issue, but I already heard 4 case with the same issue!
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
I sent my p30 to huawei assistance and they returned back my device with issue not solved. Phone still freeze sporadically.
Hello everyone, i have a strange bug om my p30, i bought my phone a week ago and i'm sure video recording was fine at the beginning, then i applied .124 update and now when i try to record videos it just stop after 1 second, no matter what resolution or format i choose, it happens with back and front camera. I already wipe cache and data of the camera app, but no luck. Videos works fine with other camera apps like open camera etc.. . I spent a week for fine tuning my new phone , so i don't want to reset all. Someone have any other suggestion? Thanks
ianford10 said:
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
Click to expand...
Click to collapse
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
vonotny said:
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
Click to expand...
Click to collapse
Thank you that makes sense now
Talking to Huawei support at the moment to fix the blue tint (and maybe also WhatsApp notification/ bad video playback performance) issue. They told me they'll reach out to me today.
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
I have the same problem with my P30 switching back on when charging - I've only been able to overcome this by inserting the charging cable first, then powering off. Not sure about your other problem as my display brightness is always set to auto.
russy_avramov said:
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
Click to expand...
Click to collapse
Seems like they fixed the flashing bug with the latest update (.153)
I'm still waiting for it (.153), but as I try to find some logic in it's behavior I guess they tried to make it kind of notification light, but it seems to be unsuccessful.
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Power it down completely then plug in the charger.
If nothing shows on the screen it sounds like you lost some significant hardware... maybe just a connector.
toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
Same happened to my SM-N9860 unit when I woke up today. I about to unlock and the display suddenly went black screen. Did everything but no luck. I am also sure it's the display that's f***d up. The phone is still working - I can still access it in Dex and Link to Windows. This is my second Samsung phone with f**d up display for unknown reason. This is crap Samsung. Not expecting for this from an expensive flagship smartphone. I swear this is the last.
toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
tribalfs said:
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
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Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
blackhawk said:
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
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Yeah. Very disappointing.
I can't believe it but my screen unexpectedly revives itself after a day.
tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
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Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
blackhawk said:
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
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Agree. But I am happy that it's working fine now and I hope it will not recur.
tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
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hi im facing exact same thing in my N986 B Galaxy Note 20 Ultra. I had 10 percent battery left. i had put phone on charge and saw after 20 minutes and tghe screen was black.
Now its blackscreen can connect with tv via hdmi dex mode
but phone restarts after 10 minutes.
the touch seems fine as mouse function works phone is on but no display
can you tell exactly what you did when your phone revieved after one day
did u keep it on. charge all tiime tried reset or removed charging
or nothing and tried after 1 day
Edit After 24 hours of tapping slappingrebooting installing stock firmware. my display came back alive.
last thing was i was using phone in dex mode and trying to open close camera app rapidly by direct touch on screen. i dont know what worked but it saved my 300 dollars of screen replacement
I have exactly the same issue.
I was typing on whatsapp when suddenly screen get black. It was on friday morning. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
One day earlier I had an issue with the new magisk update. I freeze magisk manager wich was force closing but later, I managed to reinstall with dex and was working fine. Not sure if it's related.
I already flashed fresh stock Android R rom, wich I thought would solve any issues related to magisk or any other software issue.
24h after flash stock rom and keep force rebooting and taping, and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking, is it normal? I took off S-pen and microsd tray to see if it was the cause, but the noise still persists). No damage, water, or anything else. Only 2 months of use.
Display is still dead.
I'm draining battery now with some apps that also vibrate phone, to see what happens when full drained.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Any tips are welcome.
Thanks in advance.
Hope I have that lucky as well.
It happened to me again today. Surprisingly, a strong knock at center of the screen revived it again.
tribalfs said:
It happened to me again today. Surprisingly, a strong knock at center of the screen revives it again.
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Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
blackhawk said:
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
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Yes, obviously. Samsung already replacing displays of those who are having this issue.
tribalfs said:
Yes, obviously. Samsung already replacing displays of those who are having this issue.
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Not good if there's a recall... crap QC is getting to be a bad Samsung habit.
Those of you with BSOD issues: Did you have intermittent wifi connectivity issues as well? My N20U had the 'connected to wifi AP but no internet' for the last month. Then today after unplugging the OEM charger, checking charge level, never picking the phone up from the desk, and returning to it 30 minutes later the BSOD had hit. No amount of hard restarts or waiting fixed it and it had to get shipped back. Just wondering if there is any correlation between the wifi issue and the screen going out, and if people should start sending their note in ASAP if the wifi problem occurs before the screen goes?
hello
i had the same problem (didn't have any Wifi issues before)
and after the screen went black for 2 day , it came back and worked for a few hours.. then went off again and Never came back
i tried everything, resets , cables , connecting to Dex or Hdmi , updating.. but Never worked
i went to Samsung and they said screen must be replaced ( will pay for it as i am out of warranty)
can you tell me what have you done or if anything worked for you?
My screen went black after a screen replacement. Only the front glass was broken not the digitizer or actual screen. From what I can tell it's not just the screen that's dead, it's the digitizer too. The S-Pen board underneath it all isn't even registering. When I plug it in the computer doesn't see it so Dex won't connect and there is no signal for HDMI to work. Had the USB port replaced just to be sure it wasn't a bad port.
It's like some one took the graphics card out of a computer and took the touch screen monitor. The phone still gets signal. It connected to my smart Fossil watch and I could answer calls and texts.
But the phone is 9 months old. And from what I've heard from parts distributors it's not the screen that's the issue. So now I have a new motherboard. Now I have to figure out how to program it....