Hello,
Received my Note10+ yesterday, so far love the device.
I just noticed today (this morning) on bright sun / light a gap of couple of millimeters on top of the screen.
Looks like screen is not going to the edge on top side only, is this normal?
Image / full size:
https://screens.urimage.link/20190830_074945.jpg
Please see image for better view / understanding.
Thanks
that gap is for the sensors and speaker
Thank you very much for your time and responding to this thread.
I am a little bit confused, isnt the speaker at the bottom?
I had Samsung S10+ until yesterday, and i do not remember seeing gap like this (its not the same phone, but, probably similar design / i might be wrong though).
Thank you
The gap in the middle 2 arrows are the cut out for the front speaker the other gaps are where the screen meets the frame sometime there bigger on different phones its hut and miss
But if it bothers you exchange it for one that fits a bit better
Thank you very much for responding.
I think i have 15 days to replace / return the phone (i will re-check), but, if its kinda normal, and possible on any other phone, even replacement, i do not think its wise to do it.
Once i put case on, i do not even think it will be that visible (hardly visible now as well if not on bright light).
Biggest concern if this would affect IP68 in anyway
Thanks
s-f-r-j said:
Thank you very much for responding.
I think i have 15 days to replace / return the phone (i will re-check), but, if its kinda normal, and possible on any other phone, even replacement, i do not think its wise to do it.
Once i put case on, i do not even think it will be that visible (hardly visible now as well if not on bright light).
Biggest concern if this would affect IP68 in anyway
Thanks
Click to expand...
Click to collapse
I think there is a way you can test the ip rating without obviously putting it in water
Back when I had the xperia phones you could squeeze the device and check the pressure didn't rise and stay risen to indicate its water tight
Thank you again for your time.
I decided to test that gap by pouring water on it for about 20-30 seconds, no issues at all.
I will not bother with this, will just enjoy the phone.
Thanks again.
The picture link is not working. From my understanding the only small gap should be in the center where the top speaker hole is. But the left and right side of the top speaker till the corner should not have any gap. I am having the same issue. I'm going to check to see if other models are like that.
Same, should not be there.
In the end i decided to return the phone.
Upon closer inspections took some photos and judging by other demo units on display. They all have that white line gap. Some are more noticable than others. But same line can be seen. I compared 3 different phones from different stores. They all exist. It's seems like that white line looks like maybe it's the adhesive glue. The middle does not have it where the ear speaker cutout is, where the ear speaker hole ends on both side left and right white line is visible because of the extra gap on both sides and it appears that the line stops before the corner on each side of the glass on the top. It's maybe nitpicking buts it's really annoying. I checked on the S10 it's not present on that model and none I see on the Note 9 too. I checked. And since it's like white color can be visible inside the small gap line on the top where the glass meets up with the metal frame.
I actually just discovered that I can get a piece of paper down between the top of the screen and the frame on my Note 10 +!!!??? All along the top of the glass - from the top left corner to the right?
Is this what you are talking about? And will the phone still be waterproof? (There could still be a rubber membrane that prevents water from entering the insides of the phone...)
Related
I have had my Surface RT for a few months now and I can honestly say that the build quality of Surface RT is just solid - it feels like a slab of titanium or something. It doesn't get dents, it gives dents..to walls, tables etc.
Not that I think it is a problem, especially when compared to the competition, but I am not sure the precision of the build quite matches this great solidity. I am looking to do a little comparison so I am going to list all the little tiny misfits I could find on my Surface because I am wondering if these are common or just random.
1. The kickstand is not perfectly flush with the device when closed. And it sticks out a tiny bit more on the power connector side of the Surface.
2. The thin metal plate on the back above the kickstand doesn't seem to be flush with the case near the 3.5mm audio jack. Also, at the same side it seems a bit dent inwards on the corner where it meets the plastic strip (see attached photo).
3. The screen glass seems to go just a little bit deeper into the device right below the capacitive Windows button. It's mostly flush everywhere else.
4. The whole device seems a bit bent like a boomerang. I tried putting a ruler on the screen lengthways, and the middle of the screen didn't reach the ruler.
All of these things listed are barely noticeable.
Also, though the finish seems really tough, I think it might be a bit weaker near one of the corners where some grey metal spots started appearing.
I am not having any issues with the touch cover though you can easily tell it's been used just by looking at the bending place and the rubbery corners.
Despite all this I am confident that this is by far the most stunning piece of hardware I have ever seen, especially bearing in mind it's price.
I just got my second replacement. First one had a light leak in the middle of the screen. The second one that I just returned because of dead pixels was the worst in build quality, probably just a bad batch or unit. It had all the symptoms you describe above. In addition the volume rocker was asymmetric and (-) all the way down with almost no response to a press. All three had/have the thin metal plate at the camera not entirely flush with the rest towards the audio jack. This new unit I have is otherwise perfect. the kickstand is perfectly even, the buttons are all symmetric in response. Most importantly the screen on this is perfect, no dead pixels or light leaks (only the ones at the edge which are only visible in the dark). Very happy with this one.
If you live close to an MS store I'd take it in and ask nicely if the problems you see warrant a replacement. I did and had no issues with exchange.
cheers
Does any one have problem with build quality?
When I push screen(glass) on left side near edges it's moving down and up, like it's not properly bonded. Also right bottom corner of screen is not in same level as edges, so it's kinda sharp when you go with finger over it.
I am not sure, should I go and change device or its like that on every device
Maybe you should get a replacement I haven't noticed that on mine.
I haven't noticed that but I did notice that when I was putting on a screen protector last night and looking under a light, you can see what looks like hairline scratches or marks on the glass. It's only when you hold the phone at certain angles that you can see them.
Mine has a tiny piece of trash or dirt under the screen, very small but annoying
I should have made this thread long ago but I thought I'd be able to tolerate the problem. At the bottom of my phone between where the screen ends and the metal plate begins there is a small gap that extends the full width of the phone. I'd say about 1/2 to 2/3 mm separation. It's been there since I purchased the phone on October 30th. At the top its completely flush but on the bottom it is wide enough for dirt/dust to become trapped and has become a complete eyesore. Does any one else suffer from this? I hadn't seen anyone mention it.
I have the same issue. Guess I'm gonna have to live with it lol.. Replaced phone twice(not related to this issue) but the gap exists on all devices.
miini said:
I have the same issue. Guess I'm gonna have to live with it lol.. Replaced phone twice(not related to this issue) but the gap exists on all devices.
Click to expand...
Click to collapse
I absolutely love this phone but there are some issues that are clearly starting to stand out that leads me to believe this phone was a rush job.
Just run a very thin strip of clear glue (superglue?) along the seam. Seal it up right.
There is no real good reason not to, actually. Shouldn't affect anything if it's a very small amount.
Or maybe clear silicone would be better since it would be easily removed without residue.
I don't have that gap. However, where the Black-Out section surrounding the Front Facing Cameras meet the 2nd Screen, there's some faint light-bleed ... an obvious gap in materials to the back of the camera.
This reminds me of the Blackberry Tour 9630 with similar gap ... at the end of 9 months the screen looked dirty when it was off. Those old phones were harder to take apart and clean than today's phones, so it's not much of a concern for me as it only takes 10 minutes to do this and when it goes back together it'll be easier to make a permanent fix.
Hi Guys,
I have a Samsung Galaxy S7 Edge Gold which I purchased while I was traveling from the Uae.
The phone had an issue with the home button and I had to eventually send it back to get it repaired.
The service center in the UAE replaced the entire screen and front panel of the phone and now everything works fine.
But i noticed the other day that there is a gap in the screen and metal frame of the phone on the left side.
And through this gap i can see the connector of the volume button.
The gap is larger on the left side and very minimum on the right side.
Through this gap light leaks and its very annoying.
I can easily slide a piece of paper through the gap but I cannot slide a thick business card.
I am extremely concerned about two things:
1) Water getting in through the gaps
2)The light leaking making my screen and device faulty.
I can see the light leak during the day when the screen is maxed at brightness although it is more visible in a darker environment and also the LED notification light bleeds just a bit from the top gap between the screen and frame.
I was wondering if this was normal?
I pray to god that it is as my warranty expires in 2months and I have no one to send my phone back with or otherwise I need to spend 300$ for a repair.
I have attached pictures... Do let me know what you think.
Thanks
salvator101 said:
Hi Guys,
I have a Samsung Galaxy S7 Edge Gold which I purchased while I was traveling from the Uae.
The phone had an issue with the home button and I had to eventually send it back to get it repaired.
The service center in the UAE replaced the entire screen and front panel of the phone and now everything works fine.
But i noticed the other day that there is a gap in the screen and metal frame of the phone on the left side.
And through this gap i can see the connector of the volume button.
The gap is larger on the left side and very minimum on the right side.
Through this gap light leaks and its very annoying.
I can easily slide a piece of paper through the gap but I cannot slide a thick business card.
I am extremely concerned about two things:
1) Water getting in through the gaps
2)The light leaking making my screen and device faulty.
I can see the light leak during the day when the screen is maxed at brightness although it is more visible in a darker environment and also the LED notification light bleeds just a bit from the top gap between the screen and frame.
I was wondering if this was normal?
I pray to god that it is as my warranty expires in 2months and I have no one to send my phone back with or otherwise I need to spend 300$ for a repair.
I have attached pictures... Do let me know what you think.
Thanks
Click to expand...
Click to collapse
Water resistance is definitely gone, so don't get it wet. I did the exact same thing with an old iPhone I had and when they sent it back that hadn't fitted the screen in properly. Do you have a local shop, you could ask them to pop it back in for you?
Light leaking through edge will not damage your screen. If you mean moisture fettering inside your phone his could become an issue over time, depending on the environment you expose it to.
You can buy screen replacement tool kits (no actual screen) on ebay for a few dollars, you could do it yourself if your warranty is not valid in new country, it's probably just some component (seal probably) not properly seated that is stopping the case closing properly
In my device, dust and all kinds of other dirt are getting stuck in the small gaps where the aluminium casing and the screen glass meet in the top. You can only see the debris when looking closely and in good lighting, but it is there, and keeps building up over time. I can only remove it with a sheet of paper, since that's the only thing that's thin enough to fit in the gap.
Not really a big deal, but I think it's a hardware fault on my unit, do any of you have this problem? Look closely at the gap above your earpiece grill, is there any debris in there? There's no dirt or debris in the bottom gap below the screen for me, but there is quite a lot in the top one. Not getting a perfect build quality like a device of this price range should get, my screen is pretty heavily green-tinted (sliding the green slider in display settings to 0% is just enough to fix it) and the gaps are collecting debris.
Yup exactly the same here, both top and bottom of the screen but the top is a lot worse (probably because thats the bit that gets pressed against your ear). Not impressed with that, it poor design to have gaps like that. It may not notice as much on the lighter coloured versions but i can plainly see it on my black one without even needing to look very hard.