Related
So yesterday I went out to dinner, grabbed my trusty TP2 and put it in my pocket (uncracked), reached out location and pulled it out (cracked). I know there was no impact between the two locations as I simply sat in a car the whole way.
Anyone else have something similar? Glad I have insurance, that's for sure.
Is it possible you had the screen facing out in your pocket? What I mean by that is when I keep mine in my pocket I make sure the screen is against my leg and not facing forward.. Either way, good thing indeed that you have insurance..
it is, but its a coat pocket. I Just couldn't believe it happened as I've had a touch screen phone for the last...3 or 4 years without issue.
if you have made fun of someone that has a case on there hip that is why it happend to you if not then its bad luck.
do you really believe that crack could appear after no physical impact?
I've seen crazier things happen. My one thought was that its quite cold here right now. Either way, I definitely didn't have any impact that I felt, which shouldn't be enough to crack a screen like this did. I just expect more out of HTC I guess.
A screen protector like invisible shield would help i have it on mine...only thing i hear is that when used in ur pocket it can pick up a lot of lint but so far mine hasn't had that problem. any little bit of dust i see on it i just rub it off
I've got ghost armor, when they get back in stock and i claim my insurance i'm going to start using a slip in case.
football0552 said:
So yesterday I went out to dinner, grabbed my trusty TP2 and put it in my pocket (uncracked), reached out location and pulled it out (cracked). I know there was no impact between the two locations as I simply sat in a car the whole way.
Anyone else have something similar? Glad I have insurance, that's for sure.
Click to expand...
Click to collapse
Yep. A couple of days ago I got into a car, the TP2 in my pocket (which was hanging...unzipped jacket) closed the door and crack! Lovely cracks spread across the screen of my beloved and not even 30-day-old TP2.
I should have known better, The same thing happened to one of my Moguls earlier this year. The weird thing is, the TP2 still works perfectly. I tried to get a return authorization, but Sprint referred me Assurion, which means $100 deductible. The only good thing about it is that the TP2 is so new, they don't have any refurbs to send out, so I'm getting a new one, with one year warranty. From now on, cases only... no pockets!
Not sure what happened in your case,
A: My assurion deductable was $39... I could have sworn it was $89.
B: I need to find a good stiff slide in vertical case that I can just slide the phone into and out of in my pocket.
C: Assurion says they'll get my phone to me Tuesday (i.e. out Monday).... either they're full of cow chips or they purchased a stock just in case since Verizon is apparently trickling in shipments.
what was the temperature outside ?
if it was decently cold, and your phone was cold as well, cold things always crack easier, especially with a screen this big. smaller the screen, harder it is to break.
haha, well it was cold for this time of year. nothing terrible. about 20 degrees F. I know the size matters, I just couldn't believe it cracked so easily so I was really just fishing to see if its a possible problem. My replacement will be here today and i've been trying to find a good STIFF slide in vertical case I can just keep in my pocket.
I live in Canada and on occasion it gets down to -25 degress c here (-13F)
and I have left many cellphones out in the cold, with no ill effects (although screen response can slow down dramatically while it's cold)
the only thing that would crack it is a dramatic change in temp. over a short period of time, like 80 to -5 and I don't even know about that.
a screen skin is NOT going to prevent cracking, only scratches, the LCD glass is on the inside of the device and a think film doesn't add anything to stability.
my guess is it got flexed are banged in the wrong spot. possibly a few days earlier which weakened it and then lightly banged again when you put it in your pocket...
of course a defect in the internal glass is possible, when you get in to mass production of a product there are bound to be some defects.
mine on the other hand has traveled 10 feet across from say 4 feet up and hit pavement with no more than a 1mmx3mm indent on a corner.
it's in general a well build device (but boy was I sick when that first happened)
My advice, if your insurance costs money.. bring it in with a little story.
"I was sitting at a table and typing away I closed the keyboard, and I couldn't believe it a crack appeared across the screen"
As long as it is a solid crack across the screen with no obvious point of impact, I am pretty sure you will get away with it.. even with out insurance.
Football, Telus here in Canada has a thin hard plastic case for 15 canadian.
it will even prevent your screen from getting scratched. and makes that annoyingly placed "power"/screen blank button harder to push. I am pretty sure all the cdma devices are the same, but I don't know 100% I ordered a verison screen protector, and it fits. but the tolerances aren't as high for that
I had the same thing happen to me just a week ago. Slid it into my pocket and not even three minutes later, pulled it out to use the phone and had fresh cracks spreading across the screen. The phone did not come into contact with anything... Still a mystery to me as to how it happened!!
BTW... If you were looking at the phone in the upright position, the screen cracking started from the left middle of the screen and made it's way across to the bottom right corner. Just wondering if anyone else has had the same pattern.
twasnow said:
I live in Canada and on occasion it gets down to -25 degress c here (-13F)
and I have left many cellphones out in the cold, with no ill effects (although screen response can slow down dramatically while it's cold)
the only thing that would crack it is a dramatic change in temp. over a short period of time, like 80 to -5 and I don't even know about that.
a screen skin is NOT going to prevent cracking, only scratches, the LCD glass is on the inside of the device and a think film doesn't add anything to stability.
my guess is it got flexed are banged in the wrong spot. possibly a few days earlier which weakened it and then lightly banged again when you put it in your pocket...
of course a defect in the internal glass is possible, when you get in to mass production of a product there are bound to be some defects.
mine on the other hand has traveled 10 feet across from say 4 feet up and hit pavement with no more than a 1mmx3mm indent on a corner.
it's in general a well build device (but boy was I sick when that first happened)
My advice, if your insurance costs money.. bring it in with a little story.
"I was sitting at a table and typing away I closed the keyboard, and I couldn't believe it a crack appeared across the screen"
As long as it is a solid crack across the screen with no obvious point of impact, I am pretty sure you will get away with it.. even with out insurance.
Click to expand...
Click to collapse
To keep it short, I know, I know, I know, and I know. lol. (Just for an interesting note, being in South Dakota for College I've had it around that cold without a windchill... walking to class and having your eyelashes freeze in a block sucks.)
I was more or less just trying to come up with the most plausible excuse even though I was sure (99.999%) it wasn't the cold. It just completely blew me away that I pulled it out and there was cracks across the screen because at the point I hadn't even dropped the phone and as previously mentioned I wasn't leaning or really touching anything while riding in the car.
Also, generally its not actually glass that's on resistive touchscreen's as far as I know. I wasn't trying to insinuate that the screen skin would help stability at all (actually stiffness... don't get my started about this I've been dealing with stiffness matrices WAY to much lately in class).
I agree in general it seems quite well built, and agree if my case is isolated but I was wanting to make sure it was. A point of note is that the crack originated on the far right side and propogated in a couple of lines across the screen. Really my guess is that the method they use to connect the "glass" (a plastic..?) produces some residual stresses around the edges of the material.
Finally, where do you get the case you have? I really just want a slip case as I mentioned that is pretty stiff so that anything that may possible break the screen gets spread out over the area of the case. I am trying to stay away from a snap on hard case as I find them bulky, get your device dirty, and really don't protect what I want to protect.
Thanks for your input.
wbchristmas said:
I had the same thing happen to me just a week ago. Slid it into my pocket and not even three minutes later, pulled it out to use the phone and had fresh cracks spreading across the screen. The phone did not come into contact with anything... Still a mystery to me as to how it happened!!
BTW... If you were looking at the phone in the upright position, the screen cracking started from the left middle of the screen and made it's way across to the bottom right corner. Just wondering if anyone else has had the same pattern.
Click to expand...
Click to collapse
mine cracked middle right and propagated in a crack more or less horizontally across the device and another at about a 45 degree angle towards the bottom of the screen. The instances sound similar just reversed.
The reason your screen cracked was most likely it pressed up against the seatbelt buckle. I have had this happen a couple of times. When driving now I ALWAYS take my phone out of my pocket or remove the case from my belt. As I said, a couple times I left it there and when I buckled up, the buckle of the seatbelt was pressed against my right hip. A little bit of pressure, like from stopping the car, is enough to crack the glass.
So word to the wise, do NOT leave your phone in your pocket or on your belt when you get into a car. Or if you do, put it on the side of your body that is facing away from the seat belt buckle.
docgiggs said:
The reason your screen cracked was most likely it pressed up against the seatbelt buckle. I have had this happen a couple of times. When driving now I ALWAYS take my phone out of my pocket or remove the case from my belt. As I said, a couple times I left it there and when I buckled up, the buckle of the seatbelt was pressed against my right hip. A little bit of pressure, like from stopping the car, is enough to crack the glass.
So word to the wise, do NOT leave your phone in your pocket or on your belt when you get into a car. Or if you do, put it on the side of your body that is facing away from the seat belt buckle.
Click to expand...
Click to collapse
Haha, I already do this. Actually, I was in the passenger seat and the phone was in the right pocket of my fleece jacket. I'm just the jacked it what damned me because normally when I put it in my pants I have the screen facing my leg.
Is this something that asurion will cover?
I hate to nit-pick and I'm generally happy and relieved that I simply even got a unit, but both my left and right side are now creaky.. even the bottom is starting a bit.
I still have a week left, what should I do? Should I just return the unit and wait it out? Do anything think theres a way to stop the creaking?
Mine does the same, I am going to just accept it as others have this issue as well.
define creak? Mine has some flex in the back but no actual sound accompanying it.
docangle said:
Mine does the same, I am going to just accept it as others have this issue as well.
Click to expand...
Click to collapse
Ya I've read that it's fairly widespread, but does yours creak on 3/4 of the sides? or just the left side?
seshmaru said:
define creak? Mine has some flex in the back but no actual sound accompanying it.
Click to expand...
Click to collapse
definitely with sound. it clicks
Nope none of that.
PS: I've had it for 2 weeks now.
Mine creaks on the 3/4 of the right side. That is if i press it/hold it hard enough. Usually I'm cradling it with both hands or having it attached to the keyboard dock, so it's not that big of a deal for me.
And we wonder how they got this tablet down to $400 Mine creaks on the upper right if I apply a little pressure (like if I hold it with one hand on that side), but it's not like it creaks enough to drive me crazy, or even drive me irritated. You sacrifice build quality for hitting that magic $400 price point, it is what it is.
If there is flex, then there means that there is empty space. If that's the case, why isn't the TF slimmer?!
dfin13 said:
And we wonder how they got this tablet down to $400 Mine creaks on the upper right if I apply a little pressure (like if I hold it with one hand on that side), but it's not like it creaks enough to drive me crazy, or even drive me irritated. You sacrifice build quality for hitting that magic $400 price point, it is what it is.
Click to expand...
Click to collapse
I'm sorry but that's simply false
My European HTC hero back cover creaked from the start and that thing has only seen torment for the past 2 years (7 ft. plus drops multiple times a week, don't ask ;_; ) and it's in full working order, undamaged. Creaky plastic does not signify build quality.
Mine creaks on the right hand side but I generally hold it with my left hand on the back of the unit or rest it on my stomach when in portrait mode, feet up sitting in my La-Z-Boy.
Had mine for 2 weeks and don't have any creaking in any orientation.
I have quite a bit of creaking as well, along with a gap on the left-hand side of the screen. I'll probably swap mine out before my 30 days is up with Amazon, and when stock is more available. I'm hoping that's how it works out, anyways.
seshmaru said:
I'm sorry but that's simply false
My European HTC hero back cover creaked from the start and that thing has only seen torment for the past 2 years (7 ft. plus drops multiple times a week, don't ask ;_; ) and it's in full working order, undamaged. Creaky plastic does not signify build quality.
Click to expand...
Click to collapse
And neither does light bleed, gaps, dust under the screen, or sharp edges, I guess Look I'm fine with some cut corners, it's what you have to expect when something seems to affordable too be true. I'm not saying that the Transformer is going to fall apart in your hands, but creaky build quality is usually a result of cutting corners.
dfin13 said:
And neither does light bleed, gaps, dust under the screen, or sharp edges, I guess Look I'm fine with some cut corners, it's what you have to expect when something seems to affordable too be true. I'm not saying that the Transformer is going to fall apart in your hands, but creaky build quality is usually a result of cutting corners.
Click to expand...
Click to collapse
Not everyone has lightbleed and even the iPad and iPad 2 had lightbleed issues, I doubt those were because of shoddy manufacturing.
Also the sharp edges are part of the design, I can't really relate to anyone complaining about the "sharp"corners since the angular bezel edge design really isn't that bad on your finger tips or hands.
Also my HTC hero has a dust spec under the screen, just because something isn't perfect in design doesn't mean it's shoddy manufacturing or cutting corners in manufacturing, it's just a flawed design.
Not sharp corners, sharp edges -- run your fingers along the back edge of the tablet and you'll see. Look, I don't care much about the build quality, it's satisfactory to me, but some of you are in denial
dfin13 said:
Not sharp corners, sharp edges -- run your fingers along the back edge of the tablet and you'll see. Look, I don't care much about the build quality, it's satisfactory to me, but some of you are in denial
Click to expand...
Click to collapse
Not denial, my point is it's flawed design, not build quality.
Sharp edges on plastic, enough to cut if you were the careless type, are not bad design, it's cutting corners, which is build quality. Exposed plastic like that would normally be dulled so as to not be so sharp, but leaving it raw like that is a cost-cutting move, and is a build-quality issue. So is light bleeding, screen dust, and creaking.
I can't poll every Transformer owner to see if they all have the same build quality issues, but I bet if a good number ran their fingers along the back edge to check for sharpness, applied pressure to the case to hear it creak, or checked for light bleeding, they'd have one, if not all three. Things to be expected during a first run, and definitely expected when you've undercut the competition by so much. My position is if those things bother you, return it. I'm keeping mine.
dfin13 said:
Sharp edges on plastic, enough to cut if you were the careless type, are not bad design, it's cutting corners, which is build quality. Exposed plastic like that would normally be dulled so as to not be so sharp, but leaving it raw like that is a cost-cutting move, and is a build-quality issue. So is light bleeding, screen dust, and creaking.
I can't poll every Transformer owner to see if they all have the same build quality issues, but I bet if a good number ran their fingers along the back edge to check for sharpness, applied pressure to the case to hear it creak, or checked for light bleeding, they'd have one, if not all three. Things to be expected during a first run, and definitely expected when you've undercut the competition by so much. My position is if those things bother you, return it. I'm keeping mine.
Click to expand...
Click to collapse
First off light bleeding is a fault of the LCD manufacturer. LG was at fault for the bad iPad 2 screens. Apple used both LG and Samsung, and only the LG ones had the issue quite regularly.
I don't have any plastic edges on mine. My plastic backing definitely fits inside the aluminum frame. I cannot feel any sharp edges along my back, and I'm trying to be nit picky for the sake of your argument. I have a slight creek in one spot on the right edge, that is the only build quality issue I have of all, and it is slight. My suggestion if you see separation or your plastic back is not inside the frame RMA it to Asus, or return to the store. It could be as simple of a fix of them taking it apart and putting it back together with more care.
I think the point is being missed here. I'm fine with the sharp edge -- hell, mine stays in the Asus case, I don't even feel it. The argument was whether or not build quality was compromised (and that includes parts from companies other than Asus, cost is cost), and I think it was. If you told me I could get a $400 tablet with an IPS screen, and I'd have to deal with a sharp edge and some creaking (I don't notice light bleed and I don't want to look for it because I don't want to notice it! ), I'd jump all over it. No need to get defensive, in the end it's just a piece of consumer electronics.
My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?
Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App
Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.
okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.
can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?
I just noticed this on mine this morning , will steal a new cover soon
****ttttt let me check mine lol
...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!
Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
Click to expand...
Click to collapse
I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't
I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096
Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.
MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement
...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!
I have the very same problem too. VERY annoying
well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.
Somehow I managed to chip a "divot" out of the body of my s7 (the regular one, not the galaxy edge). It's a roughly circular divot about 1cm in diameter, located at the 1:00 position above the front camera, on the very edge of the body where it rounds over to the front screen and just narrowly missing the front screen itself. I'm not noticing any problems so far. So, probably annoying but not fatal.
A picture would be good if you can take it, but odds are if it works now, you'll be fine.
Cinco5 said:
A picture would be good if you can take it, but odds are if it works now, you'll be fine.
Click to expand...
Click to collapse
Here you go. You can see just how small the hole really is, but I don't want cracks to propagate from the edges. I wonder if there's something I can fill in the divot with. I've done some googling but people are mostly concerned about scratches.
I wouldn't worry too much about that -- it hit the aluminum and doesn't seem to have caused a separation in the seam.
Typically mars like that are considered normal wear and tear, and shouldn't affect your warranty. I've traded in/warrantied phones with marks like that all the way around the edges.
Did you post this on reddit asking what you could fill in that "diviot" with by anychance?!
Fill it with Aluminium filler and primer used for Alloy rims. I have done that on Galaxy S6. If you do it with patience, will not be very visible.
Sent from my SM-G930F using Tapatalk
Hello,
Received my Note10+ yesterday, so far love the device.
I just noticed today (this morning) on bright sun / light a gap of couple of millimeters on top of the screen.
Looks like screen is not going to the edge on top side only, is this normal?
Image / full size:
https://screens.urimage.link/20190830_074945.jpg
Please see image for better view / understanding.
Thanks
that gap is for the sensors and speaker
Thank you very much for your time and responding to this thread.
I am a little bit confused, isnt the speaker at the bottom?
I had Samsung S10+ until yesterday, and i do not remember seeing gap like this (its not the same phone, but, probably similar design / i might be wrong though).
Thank you
The gap in the middle 2 arrows are the cut out for the front speaker the other gaps are where the screen meets the frame sometime there bigger on different phones its hut and miss
But if it bothers you exchange it for one that fits a bit better
Thank you very much for responding.
I think i have 15 days to replace / return the phone (i will re-check), but, if its kinda normal, and possible on any other phone, even replacement, i do not think its wise to do it.
Once i put case on, i do not even think it will be that visible (hardly visible now as well if not on bright light).
Biggest concern if this would affect IP68 in anyway
Thanks
s-f-r-j said:
Thank you very much for responding.
I think i have 15 days to replace / return the phone (i will re-check), but, if its kinda normal, and possible on any other phone, even replacement, i do not think its wise to do it.
Once i put case on, i do not even think it will be that visible (hardly visible now as well if not on bright light).
Biggest concern if this would affect IP68 in anyway
Thanks
Click to expand...
Click to collapse
I think there is a way you can test the ip rating without obviously putting it in water
Back when I had the xperia phones you could squeeze the device and check the pressure didn't rise and stay risen to indicate its water tight
Thank you again for your time.
I decided to test that gap by pouring water on it for about 20-30 seconds, no issues at all.
I will not bother with this, will just enjoy the phone.
Thanks again.
The picture link is not working. From my understanding the only small gap should be in the center where the top speaker hole is. But the left and right side of the top speaker till the corner should not have any gap. I am having the same issue. I'm going to check to see if other models are like that.
Same, should not be there.
In the end i decided to return the phone.
Upon closer inspections took some photos and judging by other demo units on display. They all have that white line gap. Some are more noticable than others. But same line can be seen. I compared 3 different phones from different stores. They all exist. It's seems like that white line looks like maybe it's the adhesive glue. The middle does not have it where the ear speaker cutout is, where the ear speaker hole ends on both side left and right white line is visible because of the extra gap on both sides and it appears that the line stops before the corner on each side of the glass on the top. It's maybe nitpicking buts it's really annoying. I checked on the S10 it's not present on that model and none I see on the Note 9 too. I checked. And since it's like white color can be visible inside the small gap line on the top where the glass meets up with the metal frame.
I actually just discovered that I can get a piece of paper down between the top of the screen and the frame on my Note 10 +!!!??? All along the top of the glass - from the top left corner to the right?
Is this what you are talking about? And will the phone still be waterproof? (There could still be a rubber membrane that prevents water from entering the insides of the phone...)