Related
I hate to nit-pick and I'm generally happy and relieved that I simply even got a unit, but both my left and right side are now creaky.. even the bottom is starting a bit.
I still have a week left, what should I do? Should I just return the unit and wait it out? Do anything think theres a way to stop the creaking?
Mine does the same, I am going to just accept it as others have this issue as well.
define creak? Mine has some flex in the back but no actual sound accompanying it.
docangle said:
Mine does the same, I am going to just accept it as others have this issue as well.
Click to expand...
Click to collapse
Ya I've read that it's fairly widespread, but does yours creak on 3/4 of the sides? or just the left side?
seshmaru said:
define creak? Mine has some flex in the back but no actual sound accompanying it.
Click to expand...
Click to collapse
definitely with sound. it clicks
Nope none of that.
PS: I've had it for 2 weeks now.
Mine creaks on the 3/4 of the right side. That is if i press it/hold it hard enough. Usually I'm cradling it with both hands or having it attached to the keyboard dock, so it's not that big of a deal for me.
And we wonder how they got this tablet down to $400 Mine creaks on the upper right if I apply a little pressure (like if I hold it with one hand on that side), but it's not like it creaks enough to drive me crazy, or even drive me irritated. You sacrifice build quality for hitting that magic $400 price point, it is what it is.
If there is flex, then there means that there is empty space. If that's the case, why isn't the TF slimmer?!
dfin13 said:
And we wonder how they got this tablet down to $400 Mine creaks on the upper right if I apply a little pressure (like if I hold it with one hand on that side), but it's not like it creaks enough to drive me crazy, or even drive me irritated. You sacrifice build quality for hitting that magic $400 price point, it is what it is.
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Click to collapse
I'm sorry but that's simply false
My European HTC hero back cover creaked from the start and that thing has only seen torment for the past 2 years (7 ft. plus drops multiple times a week, don't ask ;_; ) and it's in full working order, undamaged. Creaky plastic does not signify build quality.
Mine creaks on the right hand side but I generally hold it with my left hand on the back of the unit or rest it on my stomach when in portrait mode, feet up sitting in my La-Z-Boy.
Had mine for 2 weeks and don't have any creaking in any orientation.
I have quite a bit of creaking as well, along with a gap on the left-hand side of the screen. I'll probably swap mine out before my 30 days is up with Amazon, and when stock is more available. I'm hoping that's how it works out, anyways.
seshmaru said:
I'm sorry but that's simply false
My European HTC hero back cover creaked from the start and that thing has only seen torment for the past 2 years (7 ft. plus drops multiple times a week, don't ask ;_; ) and it's in full working order, undamaged. Creaky plastic does not signify build quality.
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Click to collapse
And neither does light bleed, gaps, dust under the screen, or sharp edges, I guess Look I'm fine with some cut corners, it's what you have to expect when something seems to affordable too be true. I'm not saying that the Transformer is going to fall apart in your hands, but creaky build quality is usually a result of cutting corners.
dfin13 said:
And neither does light bleed, gaps, dust under the screen, or sharp edges, I guess Look I'm fine with some cut corners, it's what you have to expect when something seems to affordable too be true. I'm not saying that the Transformer is going to fall apart in your hands, but creaky build quality is usually a result of cutting corners.
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Click to collapse
Not everyone has lightbleed and even the iPad and iPad 2 had lightbleed issues, I doubt those were because of shoddy manufacturing.
Also the sharp edges are part of the design, I can't really relate to anyone complaining about the "sharp"corners since the angular bezel edge design really isn't that bad on your finger tips or hands.
Also my HTC hero has a dust spec under the screen, just because something isn't perfect in design doesn't mean it's shoddy manufacturing or cutting corners in manufacturing, it's just a flawed design.
Not sharp corners, sharp edges -- run your fingers along the back edge of the tablet and you'll see. Look, I don't care much about the build quality, it's satisfactory to me, but some of you are in denial
dfin13 said:
Not sharp corners, sharp edges -- run your fingers along the back edge of the tablet and you'll see. Look, I don't care much about the build quality, it's satisfactory to me, but some of you are in denial
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Click to collapse
Not denial, my point is it's flawed design, not build quality.
Sharp edges on plastic, enough to cut if you were the careless type, are not bad design, it's cutting corners, which is build quality. Exposed plastic like that would normally be dulled so as to not be so sharp, but leaving it raw like that is a cost-cutting move, and is a build-quality issue. So is light bleeding, screen dust, and creaking.
I can't poll every Transformer owner to see if they all have the same build quality issues, but I bet if a good number ran their fingers along the back edge to check for sharpness, applied pressure to the case to hear it creak, or checked for light bleeding, they'd have one, if not all three. Things to be expected during a first run, and definitely expected when you've undercut the competition by so much. My position is if those things bother you, return it. I'm keeping mine.
dfin13 said:
Sharp edges on plastic, enough to cut if you were the careless type, are not bad design, it's cutting corners, which is build quality. Exposed plastic like that would normally be dulled so as to not be so sharp, but leaving it raw like that is a cost-cutting move, and is a build-quality issue. So is light bleeding, screen dust, and creaking.
I can't poll every Transformer owner to see if they all have the same build quality issues, but I bet if a good number ran their fingers along the back edge to check for sharpness, applied pressure to the case to hear it creak, or checked for light bleeding, they'd have one, if not all three. Things to be expected during a first run, and definitely expected when you've undercut the competition by so much. My position is if those things bother you, return it. I'm keeping mine.
Click to expand...
Click to collapse
First off light bleeding is a fault of the LCD manufacturer. LG was at fault for the bad iPad 2 screens. Apple used both LG and Samsung, and only the LG ones had the issue quite regularly.
I don't have any plastic edges on mine. My plastic backing definitely fits inside the aluminum frame. I cannot feel any sharp edges along my back, and I'm trying to be nit picky for the sake of your argument. I have a slight creek in one spot on the right edge, that is the only build quality issue I have of all, and it is slight. My suggestion if you see separation or your plastic back is not inside the frame RMA it to Asus, or return to the store. It could be as simple of a fix of them taking it apart and putting it back together with more care.
I think the point is being missed here. I'm fine with the sharp edge -- hell, mine stays in the Asus case, I don't even feel it. The argument was whether or not build quality was compromised (and that includes parts from companies other than Asus, cost is cost), and I think it was. If you told me I could get a $400 tablet with an IPS screen, and I'd have to deal with a sharp edge and some creaking (I don't notice light bleed and I don't want to look for it because I don't want to notice it! ), I'd jump all over it. No need to get defensive, in the end it's just a piece of consumer electronics.
Hi,
My blue camera ring has lost some of it's blue paint. Underneath it's silver and to be honest I think it would look a lot better in silver.
Any suggestions to what I can use to remove the paint?
Thanks.
Anything you use to remove the paint will run the risk of scratching the camera lens, except maybe your finger nail.
Sent from my HTC One S using XDA Premium
so everything chips then... after the black ceramic chipping, now its the paint on the camera on the grey.... next its going to be the grey anodised paint... etc
maybe they should have left it bare aluminium..
vasp3690 said:
so everything chips then... after the black ceramic chipping, now its the paint on the camera on the grey.... next its going to be the grey anodised paint... etc
maybe they should have left it bare aluminium..
Click to expand...
Click to collapse
I haven't had any chipping, or other issues. I think why it seems common is because of the nature of these forums. People come here looking for answers, and when you have no problems, you don't need answers.
Sent from my HTC One S using XDA Premium
Thumbs up for this.
Reading here shurely lets people think this device is kind of crap and so they won't buy it. Which isn't true at all, as all the others having no problems with the one s don't/can't complain about it.
I had no trouble with my device, after four weeks it still looks like out of the box, everything is working fine, many things even better than expected. Accidentially i scratched across my devices upper edge with my fingernails. Expecting the worst i found only some rests of my fingernail which i could wipe away...
ot on ----
I think about complaing to somebody about the poor quality of my fingernails which I expected to be as sharp as wolverines. Maybe my parents or the guy who created this world or to whomever.
ot off ----
Fredriksen said:
Hi,
My blue camera ring has lost some of it's blue paint. Underneath it's silver and to be honest I think it would look a lot better in silver.
Any suggestions to what I can use to remove the paint?
Thanks.
Click to expand...
Click to collapse
You could try rubbing with a sugar cube.. I've never used that method but I've read it works really well for getting stuff off glass and such. Try looking that up.
Some people just need to learn how to take care of their phone.
Sent from my HTC One S using Xparent Cyan Tapatalk 2
LikeaG2root said:
Some people just need to learn how to take care of their phone.
Sent from my HTC One S using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
Curious how this helps? You need post counts or something?
Things happen, no use worrying about what they "could have" or "should have" done. And it's a bit insulting to the OP for you to insinuate a lesson wasn't learned.
Sent from my HTC One S using XDA Premium
rootrider said:
Thumbs up for this.
Reading here shurely lets people think this device is kind of crap and so they won't buy it. Which isn't true at all, as all the others having no problems with the one s don't/can't complain about it.
I had no trouble with my device, after four weeks it still looks like out of the box, everything is working fine, many things even better than expected. Accidentially i scratched across my devices upper edge with my fingernails. Expecting the worst i found only some rests of my fingernail which i could wipe away...
ot on ----
I think about complaing to somebody about the poor quality of my fingernails which I expected to be as sharp as wolverines. Maybe my parents or the guy who created this world or to whomever.
ot off ----
Click to expand...
Click to collapse
Droidificator said:
I haven't had any chipping, or other issues. I think why it seems common is because of the nature of these forums. People come here looking for answers, and when you have no problems, you don't need answers.
Sent from my HTC One S using XDA Premium
Click to expand...
Click to collapse
This is not actually the case. People who come in to read about problems in these forums, also notice that others have similar problems as they have and THAT is what develops the trend into what are the weaknesses of the phone. All phones will have weaknesses, and realistically everyone who buys one expects it. However we have to set a bar as to what is acceptable and what isnt. I think most of you will agree with me that it is unacceptable with normal everyday use(and i am not a carpenter, a metalurgist, a skyscraper window cleaner, just your average worker that goes to the office),is unacceptable to see scratches, chips, discolorations and things that you should eventually see at least after a year or more of use, especially in a phone that claims that is much more durable with it's either ceramic or anodising methods of development. It is also unacceptable to have a nokia N95 have it's rear plastic painted camera buttom discolor after a year at least chip away and HTC One S to have this done within a month.
Being reasonable, the phone itself, disregarding bugs that can easily be mended with an update, is brilliant. BUT it should deliver as advertised and since it doesnt, that is pure mislead of potential customers, which is a serious fault in advertising.
So back in the topic, discoloration of the rear camera ring color is only going to be saved with a case unfortunately and HTC would only be able to fix it for you, by sending it in for repair for cosmetic damage that you will pay.
I wouldnt try to remove the paint, as aluminium is very soft and even trying to remove it with a sharp object or a blade will make it worse. The best bet would be very high grit sandpaper to get an even surface, after you cover the plastic lens of the camera so as not to scratch that.
vasp3690 said:
This is not actually the case. People who come in to read about problems in these forums, also notice that others have similar problems as they have and THAT is what develops the trend into what are the weaknesses of the phone. All phones will have weaknesses, and realistically everyone who buys one expects it.
Click to expand...
Click to collapse
You're right, in that they see a pattern developing, but what I was pointing out is that typically of the few having the issue, a larger percentage will post about it than of the many not having the issue. It makes it seem larger than it really is.
And yes, I also agree that the MAO coating issue is much larger than should be acceptable. I'm honestly not surprised, though. But this thread was about the camera ring, so I was speaking to that.
Just think about the MAO process. They're "burning" the outer layer of the aluminum (which try as they might isn't going to always be perfectly clean), which just puts a thin coat of carbon dust on it. But they're doing it with such great amounts of energy, the dust is fusing to its self creating a coating, that appears not to be fused to the aluminum body (not surprising) kind of like Teflon in a frying pan (it's held in by the lip of the frying pan and grooves in the pan, it's not attached to the pan in any significant manner). Carbon, especially super thin carbon, is very brittle, so the coating resists scratches like a champ, but impacts not so much. And any tiny little separation or imperfection between the coating and the body will only make it that much less impact resistant.
I don't know how this escaped a highly educated team of engineers over at HTC, but it hasn't escaped me and it's why I gladly snapped up the grey version without complaining the MAO wasn't available in the US.
Sent from my HTC One S using XDA Premium
Droidificator said:
You're right, in that they see a pattern developing, but what I was pointing out is that typically of the few having the issue, a larger percentage will post about it than of the many not having the issue. It makes it seem larger than it really is.
And yes, I also agree that the MAO coating issue is much larger than should be acceptable. I'm honestly not surprised, though. But this thread was about the camera ring, so I was speaking to that.
Just think about the MAO process. They're "burning" the outer layer of the aluminum (which try as they might isn't going to always be perfectly clean), which just puts a thin coat of carbon dust on it. But they're doing it with such great amounts of energy, the dust is fusing to its self creating a coating, that appears not to be fused to the aluminum body (not surprising) kind of like Teflon in a frying pan (it's held in by the lip of the frying pan and grooves in the pan, it's not attached to the pan in any significant manner). Carbon, especially super thin carbon, is very brittle, so the coating resists scratches like a champ, but impacts not so much. And any tiny little separation or imperfection between the coating and the body will only make it that much less impact resistant.
I don't know how this escaped a highly educated team of engineers over at HTC, but it hasn't escaped me and it's why I gladly snapped up the grey version without complaining the MAO wasn't available in the US.
Sent from my HTC One S using XDA Premium
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Click to collapse
i will agree to that. I would assume a thread of one or two people having a problem will easily burn out, while one that has over 75 pages will probably show something more, even if it is similar people reposting.
i too knew that the ceramics tend to respond that way. Ceramic coating is widely used in automotive industry to improve performance in exhaust manifolds keeping the heat inside, but are very prone to chipping which is why they are very careful when assembling them.
I was amazed that this tech. was used on a phone and i trusted HTC with their tests. I was wrong, which is why i didnt go for the grey either,as i didnt like the color+ as an alloy itself being anodised means absolutely nothing when it comes to resistance in scratces. Sure it will not chip, as it doesnt have any coating, but anodising is merely to avoid corrosion, not for any other purposes. So the grey one will scratch easily(and we know that alloy is very soft), and it will loose it's color for it.
So instead of this fancy bodies, i went for a plastic phone!
I should have made this thread long ago but I thought I'd be able to tolerate the problem. At the bottom of my phone between where the screen ends and the metal plate begins there is a small gap that extends the full width of the phone. I'd say about 1/2 to 2/3 mm separation. It's been there since I purchased the phone on October 30th. At the top its completely flush but on the bottom it is wide enough for dirt/dust to become trapped and has become a complete eyesore. Does any one else suffer from this? I hadn't seen anyone mention it.
I have the same issue. Guess I'm gonna have to live with it lol.. Replaced phone twice(not related to this issue) but the gap exists on all devices.
miini said:
I have the same issue. Guess I'm gonna have to live with it lol.. Replaced phone twice(not related to this issue) but the gap exists on all devices.
Click to expand...
Click to collapse
I absolutely love this phone but there are some issues that are clearly starting to stand out that leads me to believe this phone was a rush job.
Just run a very thin strip of clear glue (superglue?) along the seam. Seal it up right.
There is no real good reason not to, actually. Shouldn't affect anything if it's a very small amount.
Or maybe clear silicone would be better since it would be easily removed without residue.
I don't have that gap. However, where the Black-Out section surrounding the Front Facing Cameras meet the 2nd Screen, there's some faint light-bleed ... an obvious gap in materials to the back of the camera.
This reminds me of the Blackberry Tour 9630 with similar gap ... at the end of 9 months the screen looked dirty when it was off. Those old phones were harder to take apart and clean than today's phones, so it's not much of a concern for me as it only takes 10 minutes to do this and when it goes back together it'll be easier to make a permanent fix.
Hi everyone,
The Essential company claims that the phone is very drop and scratch resistant thanks to the premium materials used in the phone, but sadly there are no official Essential drop tests available anywhere which is mainly due to all the problems Essential seems to be having with supplies and rolling out their first manufactured devices. There are also some reports surfacing from the very early adopters of the phone of some scuffs and scratches which never go beyond a mere mention.
I thought I would start this thread where people who have the phone can report about how the phone handles inadvertent drops and scratches and scuffs to the screen and the ceramic back. When posting, please also include a little bit of explanation as to how it happened and if possible a picture of the supposed damages to the phone.
Cheers.
dropped mine twice. 2 nicks in screen, but ceramic and titanium are fine.
This also came out today: https://www.youtube.com/watch?v=H9QxIvm7T90
ack154 said:
This also came out today: https://www.youtube.com/watch?v=H9QxIvm7T90
Click to expand...
Click to collapse
I watched the video. Mous of 7 or better on the ceramic. The finish in the titanium can be damaged but noting like aluminum.
Forget about bending the phone. The phone is pretty tough. A case will protect th cosmetics.
https://www.cnet.com/videos/we-destroyed-the-essential-phone/
Seems like this will be a very durable device.
Ya for what its worth it is way way way better than any aluminum phone would do. This they got right but its the software and camera that hold it back
jerflash said:
Ya for what its worth it is way way way better than any aluminum phone would do. This they got right but its the software and camera that hold it back
Click to expand...
Click to collapse
My only complaint is the camera software.
Other than that, I don't have any issues.
I would like a case, but only for cosmetics.
Know what really does it for me? Stock Android is a bit too stock also. I have gotten really used to how the pixel works and really like it with all it's slight tweaks to stock.
The cameras sensors are still too small to be on the level of the the other flagships too. Not only software. The Google camera does pretty well though
Sent from my Pixel using Tapatalk
jerflash said:
Know what really does it for me? Stock Android is a bit too stock also. I have gotten really used to how the pixel works and really like it with all it's slight tweaks to stock.
The cameras sensors are still too small to be on the level of the the other flagships too. Not only software. The Google camera does pretty well though
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
I use Nova, so Android is never really stock for me.
I use Nova Launcher because I can restore my device layout on any device.
As far as the camera, I'm not that concerned about the quality.
For me it's a case of not having a better camera and just getting the picture is important.
If I really wanted a good photo, I'd use one of my"real" cameras.
tech_head said:
I use Nova, so Android is never really stock for me.
I use Nova Launcher because I can restore my device layout on any device.
As far as the camera, I'm not that concerned about the quality.
For me it's a case of not having a better camera and just getting the picture is important.
If I really wanted a good photo, I'd use one of my"real" cameras.
Click to expand...
Click to collapse
Happy you like it man! It's not for everyone for sure. I thought it was my dream phone but for me... It's just not their yet. The next one maybe and still super happy with what they were able to make!
Sent from my Pixel using Tapatalk
I've dropped this phone in 1 week more than I've dropped my Pixel XL in the past 3 months, just because of how slippery the little bugger is. No damage as a result of dropping it, though.
I do have some very light scratches on the ceramic back, from sliding across my desk or countertop at home, which I was *not* expecting. Both the top, by the mod indentation holes, and at the bottom left, too. I know they aren't from dropping it, as every time it's fallen, it's landed on its side or a corner, never flat on its back.
PhaseBurn said:
I've dropped this phone in 1 week more than I've dropped my Pixel XL in the past 3 months, just because of how slippery the little bugger is. No damage as a result of dropping it, though.
I do have some very light scratches on the ceramic back, from sliding across my desk or countertop at home, which I was *not* expecting. Both the top, by the mod indentation holes, and at the bottom left, too. I know they aren't from dropping it, as every time it's fallen, it's landed on its side or a corner, never flat on its back.
Click to expand...
Click to collapse
Stop being so rich with your diamond crusted desks and counter tops ?
Sent from my Pixel using Tapatalk
jerflash said:
Stop being so rich with your diamond crusted desks and counter tops ?
Click to expand...
Click to collapse
So I actually was checking out these:
https://egrips.com
Was tired of all my phones falling out if my pockets or slipping thru my hands...
jerflash said:
Happy you like it man! It's not for everyone for sure. I thought it was my dream phone but for me... It's just not their yet. The next one maybe and still super happy with what they were able to make!
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
It is definitely not the phone for everyone. Build quality is for everyone.
There are some software shortcomings. I think they can sort those out.
I sold my 6P. SO I have the Essential for the long haul.
I have my replacement phone arriving today. I have gone through 2 glass screen protectors that due to the fit of them (not sticking to the edges) I have a nick in the glass at the top left and the screen is completely shattered on the bottom left, I can see gold metal under it and it has a crack running diagonally from left to right from the bottom left. I know I never dropped this phone from more than 2 feet high. I also have the scratches on the ceramic back near the mods ports. I've only used my 360 a couple of times. I'm definitely getting a case and moving to a plastic wet install screen protector.
I haven't dropped this phone yet, but I have several hairline scratches on the back ceramic. I guess I'm around a lot of minerals or dust particles that are > 8 hardness, which I find interesting.
Also on the glass I notice a patch of hairline scratches. I'm usually real careful about my phones (of course, everyone says this) but I think that's more of Corning's fault this time around. They're really small but knowing they're there bothers me. I wish I could buff them out. I'll be getting a screen protector I guess.
808phoneaddict said:
So I actually was checking out these:
https://egrips.com
Was tired of all my phones falling out if my pockets or slipping thru my hands...
Click to expand...
Click to collapse
Oh wow, those are cool
My back panel got scratched (micro scratches) that's so weird. Got ceramic Xiaomi mi2 and it was perfectly strong....not like this one.
I dropped mine screen facing the floor from about 4 feet. Screen survived, minor scratches. Not a single crack. I didn't expect the screen to survive.
-Nav
I have a step from main floor to foyer. Placed my phone near the edge and my dog pushed it down to tiles. Face down smashed!
2 line of scratches at the bottom bezel.
small dings on top left and bottom left corner display.
Sigh... thought it would survive...
Seems like all the "Reviews" are nothing more then install video's of people saying oh its so amazing. But if you dig deeper you will find issues that a proper review would of find easy. So lets review it.
Little about my self. I am and Engineer in the fiber optics industry. I wonk on the absolute faster detectors available. We use UV optical adhesives every day. So needless to say i know a thing or two on this topic.
The concept is great and when done right the best way to attach a screen protector. But this comes at a cost. Cheap out on anything and it will show. So lets look at this.
-Full cover. errrr not really Notch cut for the camera and sensors. Odd because optical adhesive you can go full over and have zero impact on those.
-9H Hardness. "Shakes head" No..Its not. They need to stop claiming this every company. Its not 9H.
-Beveled edges. This is a must. Ask anyone who has one that is not beveled how easy they chip.
-UV curing light is a good design and has plenty of LED's to cure the adhesive. "5w max" Honestly im not seeing those being close to 1w LED's. If people want i'll take apart the light but no heat sinking as far as i can tell. So im guessing 3v 60ma .5w each total max output 3w. And honestly 3w is fine. Its very thin and easy to cure.
Fixture is great and works very well. No complaints on that. Just watch a few videos and read the instructions and you will do fine. The Fixture is well thought out so hats off to engineers who did that.
The ugly. This is where things get bad. This is where you can see the corners that were cut and boy did they cut them.
-Dust removal sticker. Don't use them. Cheap sticker and will leave residue on the screen. Save your self some time and just put them in the trash.
-Cleaning cloth. Not optical quality. Again put it in the trash it will just put stuff on the display. Cheap fabric not a quality optical cleaning cloth.
-Alcohol wipe...Well the directions say that but the wipes included are Ethanol...Please tell me these are not medical grade. If so then they have some additives. Well again trash it and use some 95% or higher Isopropyl alcohol. Make sure no color or sent has been added. You want as pure as you can get.
-Absorption pads. Now i would love to say trash them. But you need them. Make sure you give them a good rub down to remove all the lose fibers on them. And give the long fibers that hang off after a little trim. You do not want one to get under the screen or at the edge.
-Dimples on the underside of the protector. You don't need these. They do nothing but put 4 contact points to your phones display. The adhesive will flow an even coat.
-The worlds cheapest UV adhesive...Guys its bad...Real bad. Give you an idea. In bulk the quality optical adhesive is expensive. Well you get what you pay for or in Whitestone's case you don't get what you do not pay for. I searched and i found the supplier for there adhesive. How cheap is it? Well its $1 per 30ml. Stuff we use is $30 per oz. or 29.9ml. Yup that explains everything. This is why they can give you so much and still keep that price point. But for this you want less but higher quality. Combine that with tubes that are not 100% air tight and you are begging for problems. Also keep in mine UV Adhesive's have a shelf life and exposure to oxygen age them faster.
Lots of people complain about the delamination. This is from bad UV adhesive. Keep in mind you have a bare glass surface you are attaching to a glass surface with an oleophobic coating. This coating does after the adhesion of the adhesive. So you really need the proper quality adhesive. The adhesive they use never fully cures. If you check out my video in the Deamination topic you can see even after curing then putting 200w of UV on it for an addition 20sec with a proper industrial UV curing station it never fully cures. Multiple kits i have tested they all do this. But its $1 per 30ml so what do you expect.
You will see pictures of the optical property's of the adhesive. It is my opinion that it is not optical grade. Also you will see a picture of the delamination.
Overall this is a 4-10. Held back by the extremely low quality UV adhesive. The most important part is the cheapest. This is why they cut the notch in the protector. Because it would affect the caners where a proper optical adhesive would have zero affect. I'm disappointed. This was hyped so much but no one really looked at it. It's a great concept held back by cut corners. The proper adhesive this would be a 8-10. This method with the proper optical grade adhesive could do a true full cover screen protector then it would be a 10/10. But i do not recommend this. Price is to high for the corners that were cut. The adhesive issue really needs to be addressed because i would take a few other protectors over this.
Message to Whitestone.
I tested Adhesives from 3 kits. Results were all the same. All the kits were ordered at different times as 2 were from Amazon and one was direct from you. I have identified this adhesive not long ago and this is typical for it. However if you want to play we only use the highest quality materials card then you can go ahead and send me a tube of it. It can be in the manufacturers tube or the tubes that come in the kits. I do not want another kit im only interested in testing this adhesive and i will give you one chance to test some prior and send it to me. I will then report my finding's on here and make a note of it here. If you would like to work together on finding a cost effective quality optical adhesive i have contacts with not only the distributes for these but also with the companies that make the highest quality optical grade UV adhesives in the industry. I do not want nothing in return i will work with you for free to fix this product so that future phones can benefit from it and i have the option to easily order a quality kit. I want a 100% coverage protector and working together this can be done. There is potential here and it is with the system developed for the install and that is what makes the product stand out. My work has a building in SoCal. I go out there a few times a year and i am more then willing to come visit your office why i am out there and we can talk.
Now i know i will get the "Mines perfect best ever" post. But those post mean nothing. You have not tested the adhesive. I have. You just have not had any issues with it yet and you may never have them. But i went ahead and i tested this. Same results every time and i know what adhesive they use now.
So, would you say this thing is a pass?
Thanks for the detailed review and focusing on everything, not JUST the adhesive.
I still got mine applied to my phone, and well.. it is there. The time it starts wearing off the edges, maybe I will apply the second spare one just because I already bought it. But yeah, a full, really full screen coverage one with perfect optical properties would be awesome to have!
felloffthetruck said:
So, would you say this thing is a pass?
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I won't advise anyone to buy or not to buy this. Thats for you to decide. I'll answer any questions you have thought. I will say that I will not use this for reasons I posted. I won't buy another one until changes are made at the minimum in there selection of adheasive.
Could you point me in the direction of a good adhesive that you would recommend? (That I can buy online)
irieblue said:
Could you point me in the direction of a good adhesive that you would recommend? (That I can buy online)
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Will post that when I finish testing the samples I have.
bignazpwns said:
-Full cover. errrr not really Notch cut for the camera and sensors. Odd because optical adhesive you can go full over and have zero impact on those.
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Me a bit nitpicking here, but...
Weird, the part of optical physics that I learned back ... long ago.. taught quite clearly that if there are any surfaces with different optical properties on each side, it will have an impact. And I'm pretty sure the adhesives do not match (optically) exactly with either glass it touches (let alone both). Whether those effects will be significant enough to be visible in the photos depends on the whole optical path (and sensor's properties), though.
Since none of the surfaces have proper coatings aimed for optical performance (more for anti fingerprint etc.), and especially the protector glass (the internal material, not the coatings) not designed for optics, I'd expect ever so slightly more lens flaring and similar effects. (If there would be a flash LED for the front camera, it could get really messy, but Note 9 seems to use the whole display for front side "flashing", which reduces the spot brightness near the camera lens compared to a LED flash.)
The adhesive filling the space between the phone's glass and protector's glass does make the effect much lesser than with a protector that sits a tiny bit above with a tiny air gap. So in that sense, with these liquid adhesive type protectors, I'd expect the effects to be indeed mostly ignorable. But not zero, per se.
For the other sensors than camera, the effect can be considered zero, since they are measuring mostly (more or less) spatial averages to begin with. A bit of fuzziness doesn't change their results. Hmm. though I don't know how the iris-camera works.
All that said, I'd still say to choose a protector that covers the lens area(s). A single scratch on the phone's glass over the lens can make a worse effect than a protector does.
Also, (me partially countering the point of having an effect): I have currently a really bad example of a protector myself; a normal cheap protector with a typical dot grid on bottom surface, a normal (non-smooth) adhesive even on the area of the front camera lens, not a perfect fit by shape, etc. That is, I can see the non-smooth stuff between the glass layers (when display is black, and on the sensor spots). Yet, the photos come out ok, so things can obviously be pretty darn crappy and still be ok for the front camera needs. Though, I haven't zoomed in or done comparative tests in more challenging lighting situations. (I will do better tests once other protectors arrive; I need to keep this one on for now, for its main task of protecting.)
Nice review, but the whitestone still beats having nothing on the phone. I did the ghetto "whitestone" on my Note 8 using a generic glass protector and LOCA glue bought on Amazon. Served its purpose and protected my phone when I dropped it on a gravel surface. Phone looked brand new when I replaced the glass with a whitestone version because the ghetto glue method was too time consuming to ensure no bubbles. I have installed 4 more whitestone glass screens on mine and others phone with no issues and would not hesitate to recommend it. The issues you bring up have merit, but do not deter the protective elements of the tempered glass screen. I would like a better glue solution as well. But until then, my whitestone paired with a quality case will have to do. So far it does just fine.
Bullitt3309 said:
Nice review, but the whitestone still beats having nothing on the phone. I did the ghetto "whitestone" on my Note 8 using a generic glass protector and LOCA glue bought on Amazon. Served its purpose and protected my phone when I dropped it on a gravel surface. Phone looked brand new when I replaced the glass with a whitestone version because the ghetto glue method was too time consuming to ensure no bubbles. I have installed 4 more whitestone glass screens on mine and others phone with no issues and would not hesitate to recommend it. The issues you bring up have merit, but do not deter the protective elements of the tempered glass screen. I would like a better glue solution as well. But until then, my whitestone paired with a quality case will have to do. So far it does just fine.
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I can't get the same protection from a $12 protector. So how does it beat those in terms of protection? It offers no more protection then any other on the market. Infact the Zag elite offers more protection for the same price. The thicker gel adheasive offers significantly more impact protection. Much harder to put on and remove air bubbles but in terms of protection this is vastly superior. Where zag went wrong is not telling people how soft the adhesive is so they push down on it as hard as they can to get a bubble out and it cracks. And then they had to gimp it with some unnecessary bezzles that cover a bit of the display
Bottom line is the Dome is $20 over priced. The adhesive is trash and the olophobic coating is the worst I have ever seen. No excuses for this on something that sells it's self as premium. It's not. It's the same quality as the $12 Alibaba's and personally I would get one of those. Warranty is nothing since you could still get one on Alibaba shippped for the price you will pay for the warranty replacement. And it uses the same trash adheasive.
When you buy "Loca" it's trash from bad batches that they sell on places like Amazon or Alibaba or to places like Whitestone at a heavy discount because it's defective. So you are already useing a defective product from the start. These are facts. I tested these and posted those info. It's trash they pay $1 per 30ml of those stuff. And they call it Loca because it's not an optical adheasive. It makes it sound fancy because they can't call it a UV optical adheasive. Because it's not optical. But it's "optical cured" so Loca.
Facts are facts. I proven this adheasive is trash and defective from multiple kits. I'll test any of it. Got any left I'll test that Whitestone can send me some I'll test that because I know it's trash and it's from batches that were not mixed right. Multiple people have committed on this issues that's why I started testing this and looking into it because what they had in the prictures we seen before. Hell I can tell you exactly what is wrong with it. However working with a supplier when we had that issue I signed a NDA as part of them telling us every detail about it. Because we needed to know why it did that, when it started, how to test for it, how it will be fixed etc.
Like I said. If you use it and like it that's great. No problems with it that's even better. Get a case drop it face down. On a hard surface so it only hits the case then protector is unsupported and you will have delamination. I did this as part of the big testing video I'm doing for this. 2 drops it started.
Also I'm willing to work with them. All my test data as well as some samples I'll send to them or take to then when I'm in California. I love there install method and it will be a home run when the corners that we're cut are fixed. They pay $1 per 30ml of adheasive I can get them a bulk order that ends up being $1.75 per 30ml if they buy bulk lots. That's optical grade I'll send them the contract info and the sales rep I know for there. Use that and it's fixed. I tested that adheasive on this also and it works just like it should. I really want them to improve it.
As of right now now on my desk I have 35 different uv optical adheasives and more on the way. One manufacturer is even making a custom adheasive to test for this application. This all started as a simple test it and see what's wrong with it but due to all the people asking it's gotten much bigger. I hope Whitestone reaches out to me and I can get them the test information I have so they can improve the product.
Hi, I have been following your findings and it is an interesting matter for me at least.
Anyway, I wanted to write an update about my using the Gear VR with the default Whitedome / adhesive installation.
Previously I mentioned I got the "bubbles / webbing" permanently at the very bottom part of the protector, on a central area right above the USB connector (about 10mm wide, 1mm tal), after having the Whitedome applied and using the GearVR on the next day. Now it has been a couple of weeks maybe, and the bubbles part is still there (size unchanged apparently).
What I want to add is, something a bit unexpected (for me) happened: I used the Gear VR again yesterday (several days after the Whitedome installation) for around one hour, and and after taking the phone off, there were MORE bubbles / webbing in a different area, almost horizontally oval in shape, around 1.5cm wide by 0.8cm high. It was positioned about 2cm ABOVE the early thin stripe of bubbles, completely separate from it (not a continuation). I was pissed off because THIS was on top of the screen and obstructiong the image, really annoying. As it was late I decided to just go to sleep and deal with it when I had some free time. But to my surprise it was COMPLETELY GONE this morning. The previous thin mark at the bottom remains. But I can see no trace whatsoever of the "new" affected region..
gamekill said:
Hi, I have been following your findings and it is an interesting matter for me at least.
Anyway, I wanted to write an update about my using the Gear VR with the default Whitedome / adhesive installation.
Previously I mentioned I got the "bubbles / webbing" permanently at the very bottom part of the protector, on a central area right above the USB connector (about 10mm wide, 1mm tal), after having the Whitedome applied and using the GearVR on the next day. Now it has been a couple of weeks maybe, and the bubbles part is still there (size unchanged apparently).
What I want to add is, something a bit unexpected (for me) happened: I used the Gear VR again yesterday (several days after the Whitedome installation) for around one hour, and and after taking the phone off, there were MORE bubbles / webbing in a different area, almost horizontally oval in shape, around 1.5cm wide by 0.8cm high. It was positioned about 2cm ABOVE the early thin stripe of bubbles, completely separate from it (not a continuation). I was pissed off because THIS was on top of the screen and obstructiong the image, really annoying. As it was late I decided to just go to sleep and deal with it when I had some free time. But to my surprise it was COMPLETELY GONE this morning. The previous thin mark at the bottom remains. But I can see no trace
whatsoever of the "new" affected region..
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That's delamination from defective uv adheasive. As in my video you can see it cures about 50% and then still leaves some wet uncureable adheasive behind and is in some cases acting as an indexing gel. The delamination is still there you will need a microscope to see but masked by that adheasive that's wet acting as an indexing gel.
I got a gear VR on the way. It's on loan from a user to test it with another adheasive. I'll test this and see how it holds up. Run the phone hot and do multiple install and removals then do a few battery drains why it's in the vr. Glad this is a work phone and not my personal phone.
I actually find the oleophobic coating of the whitestone to be very good.
Sent from my SM-N960U using Tapatalk
harlenm said:
I actually find the oleophobic coating of the whitestone to be very good.
Sent from my SM-N960U using Tapatalk
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Yeah same here.
sefrcoko said:
Yeah same here.
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Then it's more product inconsistency. Friend said his is holding up ok. I know mine had scraches in it after a few hours. And one of them out of the box had a burn in the coating as well as a deep scrach deeper then the olophobic.
Any product recommendation or where we can get the good loca glue?
I personally would be interested in a tube of high quality adhesive if anyone is able to source some. Perhaps the OP would be able to point us to a supplier?
bignazpwns said:
Then it's more product inconsistency. Friend said his is holding up ok. I know mine had scraches in it after a few hours. And one of them out of the box had a burn in the coating as well as a deep scrach deeper then the olophobic.
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Ouch that looks rough. Never had those issues on multiple protectors but inconsistency does happen of course with all products. If they don't provide adequate service or replacement though, well then that's a different issue
sefrcoko said:
Ouch that looks rough. Never had those issues on multiple protectors but inconsistency does happen of course with all products. If they don't provide adequate service or replacement though, well then that's a different issue
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I posted this before. I will say Whitestone sent out a replacement kit for it for free and we're very easy to deal with and gave me very fast responses. So the service is great even though people say it's bad my experience was great. I reached out to them on Facebook and not via website so maybe Facebook is the way to go. And I noted all that when I made that post.
I would do the same for the adhesive but I know they can send out 1,000 kits they will all have this issue because the Adheasive used is from defective batches that had issues with the mixing process. I mean it works...but you will never get a full cure and will have issues under the right conditions and those are relatively common. But some people may never experience this.
But all of them so far have had pretty bad olophobic coating's. One is like it had none at all. One had the coating burned "pic in the previous post" and 2 just meh. Nothing great. But that's fine because I use the leftover ceramic coating I used for my car on my screens since it's better and thicker so I usually get over a year and 1/2 before I see any decrease in preformance. But this Stull is around $400 for a small bottle for a car and after not much is left. But Walmart sells a few kits. One is a great kit and only $12. If people wanna know what kit I'll let you know. Around here only one a almao had this kit in stock. "gerogia" the rest had other brands.
I'm one of the 'lucky' ones who has had no problems whatsoever. Going on three months and still getting compliments on how nice my screen looks. It's like I don't have a screen protector on at all.
I'm completely dissapointed from Whitestone.
I have been using it for weeks and yesterday, (all of a sudden) the tempered glass started to have a small line in the left edge of the phone and it seems like it is kinda lifted.
Unfortunately, the company wont help me, because I didnt bought it from their authorised stores
https://ibb.co/9s7jcV7