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Not getting calls or messages???

I've seen a few threads about this but none specific to a non-rooted user. I have the white nexus 5 for sprint 16gb. I swear i can go an hour and not get a single call or message and i find it weird. My lte is on 3rd bar and i can't get on any internet app like facebook or chrome. it says no internet connection. I turn on airplane mode then off and i get a bunch of messages all come in at once and then get voicemails from missed calls. I am not rooted. I don't run google voice. is this a defect on the hardware or software? I upgraded to 4.4.2 and still have the issue. Should i return the phone or just keep it and see if another updates fixes the issue?

have you done a prl/profile update?

yes. I do it every few hours because of the no service thing.

Hopefully it's not this but I started having a similar issue yesterday and now today I have no data at all.
http://forum.xda-developers.com/showthread.php?t=2525583

[Q] Voip calls from Hangouts with idol 3?

I installed hangouts dialer (not something I've previously used) and a message popped up telling me it couldn't work with the version of hangouts installed...as far as I know I have the latest version.....does anyone have voip calls working with hangouts and google voice? I'd like to setup calls but have not previously used this feature.

famewolf said:
I installed hangouts dialer (not something I've previously used) and a message popped up telling me it couldn't work with the version of hangouts installed...as far as I know I have the latest version.....does anyone have voip calls working with hangouts and google voice? I'd like to setup calls but have not previously used this feature.
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Did you actually check if you have the latest version of Hangouts? Pre-installed apps are rarely the current version. Open the Play store, go to Hangouts and check. If Update is an option. If so then hit the update button. Problem solved.
Sent from my 6045I using Tapatalk

I have been using Hangouts - for all my calls actually - domestic and international ( still haven't popped a SIM card yet in the phone ) - and it has been working flawlessly. I am a long time Google Voice user , and hangouts hasn't worked very well in my previous phone, so I am very happy in this department with the new phone.

Shodan5150 said:
Did you actually check if you have the latest version of Hangouts? Pre-installed apps are rarely the current version. Open the Play store, go to Hangouts and check. If Update is an option. If so then hit the update button. Problem solved.
Sent from my 6045I using Tapatalk
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Yeah I set the phone to auto update in google play settings and watched Hangouts and 7 other apps update so I know it's at latest version....now that I know it's working for others I'll recheck everything since it's not an app I've used till now.
I had the phone in airplane mode with wifi enabled. It should still work with that yes?

^^^Technically you don't need to turn off Mobile Data as long as you are connected to Wi-Fi, but yes, it should work as well.
I have been using Google Hangouts since it launched (and VoIP through GrooveIP/Talktaone/Vonage for ~2 years prior). My Hangouts w/ Nexus 4 experience was good overall, but Hangouts on the Idol 3 is amazing. I think most of it has to do with the bump up to LTE coverage leading to crisper calls and less potential for interference/lag.
As for your issue, I received the same prompt until I downloaded an update. You said that you already downloaded the update, so what I would suggest is to try opening the Hangouts Dialer instead of Hangouts to launch the app initially. The two apps are downloaded separately and need to both be launched before they sync capabilities IIRC.
One bone-head move I forgot was that I downloaded Google Voice but didn't launch it to adjust settings for International calls. For my Nexus 4, I had it set to prompt whether to route an international call through Google Voice. That way, even if I made an international call using Carrier Cell towers, it would deduct minutes but I would be charged using the Google Voice's low international rates. I forgot to set it up, and the call cost like $1.20 a minute. Dropped like $80 in an hour when my overall monthly plan costs $30/mo smh.

My experience with Hangouts with the Idol3 has been so much better than the Samsung Exhibit II that I am coming from . I am finally able to get away from GrooveIP ( which was working great though ) . I suspect it has something to do with the processing power that the Idol3 offers - compared to where I am coming from. I am using it on WiFi only.

Has anyones phone started getting very hot when using Hangouts DIaler?
Also, does the reversible feature work when on the phone, Can you flip it and talk into the other side?

Well after multiple attempts I finally got the hangouts dialer to work although the person on the other end complained everything they said "echo'd" and I tried it with both speakerphone and without. To answer your question I just tried dialing a call with the phone upside down and it did fine.

I have tried making domestic as well as international calls using Hangouts - and so far no one has complained about call quality, and I have not noticed any issues from my side either. I am assuming that you were making calls to a phone number, and not a hangouts-to-hangouts call ( because that is what you need the dialer for) . I have used both the supplied ear-buds, as well as without any headset of any kind. I know that without any headsets, there are chances of an echo problem. But I have not heard any complaints in either case.
BTW - No overheating for me.
And I have not tried the speakerphone - to see if there is an echo. Once I get a chance to try that, I will update if I hear any complaints.

Haven't had any heating issues personally. I did have someone mention echoes when on speakermode though. Only tried talking through Speakermode once though

No heat issues here. I, also, had someone mention a slight echo when I used the phone by itself, but that was just once.
However, is there any way to get the 6045I to acknowledge the Hangouts Dialer as the default dialer for phone calls. I thought it would ask me (once I installed it) if I wanted to use it as the default. I even tried setting it with Default App by AndUtil and it doesn't recognize the Hangouts Dialer.

No Incoming SMS or MMS on Verizon

Hey OnePlus fam,
I just thought I would put this out as PSA for anyone on Verizon and having issues with SMS or MMS, as there is little information out there on this for our specific phones.
If you are unable to send or receive any text messages it is most like that the "CDMA-Less" feature needs to be activated.
You can call Verizon and ask them to enable "CDMA-Less" to your account.
Hope this helps

I had to get a new sim card that fixed my problem

Here are also a few links too; the first two are for a 6T but to concept still applies.
https://forums.oneplus.com/threads/no-incoming-sms-or-mms-on-verizon.935610/
https://forums.oneplus.com/threads/verizon-text-messages.937506/
VZW information
https://opendevelopment.verizonwireless.com/faqs?s=LTE

Had the same issue.
Called Verizon and asked them to enable this device as CDMA-less.
Been working perfect since.

Same here. I inserted my Verizon sim in the international version. Data at 50Mbps, Voice, Visual Voicemail and outgoing text messages worked. If it doesn't work for you, make sure you are using slot 1. It may matter. If you have a very old sim, you might need a new one.
I called Verizon and carefully explained that incoming sms was not functional as this was a next generation phone for a world where Verizon turns off their CDMA at the end of 2019 and SMS is routed over LTE. I instructed him to make sure "CDMA-less" was available both in the billing account and the network account. After a bit of digging he found the provisioning settings. Seconds after the phone was provisioned, sms started flooding in the stock message app. Also make sure IMS Basic Visual Voicemail is on your account if VM is giving you trouble. I use VZW Message+ (Verizon Messages) for sms as I can text from a PC also and it will restore previous sms.
By definition the phone uses VOLTE so there is no setting for HD Voice in the phone. That feature is required on your Verizon account but you would have to be switching from an ancient phone not to already have that. I cannot locate any option for Wifi calling and it does not work in airplane mode. I have a google voice number which allows Wifi calling. Interestingly it errors when the phone is in airplane mode but works when cell service is on. It reports "Wifi Call" and appears to use the stock dialer when initiated from the Voice app. Somehow Voice is even more tightly integrated with the stock dialer now than just trapping and routing international calls. This is a bug of sorts as my Moto phone on 8.0 could call in airplane mode with wifi on.
Google Duo appears to be integrated in the dialer but I haven't tried with my wife's Pixel to see if I can switch to Duo while on a regular voice call.
Bootloader unlock was simple: Tap Build # 6x, Developer Options - OEM unlocking, adb reboot recovery, fastboot oem unlock [This erases the phone]
The 7 Pro is an amazing device! Truly the most amazing. I'm really excited. The phone is super super slippery and a drop magnet. It does come with a TPU case.
I'm going to sell my kid's mint 5T and upgrade him too!
BT sucks worse than the Moto phone but I think that is an Android thing as my wife's pixel as issues to with her car. Contacts not syncing and calls not going through while connected to BT. Just have to do work arounds when I have some time.
Hoping video is fixed for the wide camera. They are amazing; but then, I'm coming from a Moto phone which has the worst cameras. Sony knows what they are doing.

Sorry to wake an old thread but did not want to start a new one.
I have verizon and have cdma-less provisioning done already. Have HD voice on the account as well. SMS works fine but I can only send MMS not receive them.
Ive tried moving sim card to other slot, tried reboot, tried factory reset, tried different apps...nothing.
The only time MMS fully works is when I am in safe mode. Anyone have any ideas on what it could be?
Thank you

Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs

larsdennert said:
Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
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Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.

morphius88 said:
Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.
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I had to call Verizon 2 or 3 times for them to get it right

I downloaded a couple other SMS apps and they all work fine. So leads me to believe its just something weird with the stock app and with Mood SMS. I will switch to QKSMS for now and requested assistance from Mood SMS so they could take a look. Thanks all.

I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.

It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol

I think his issue is slightly different as he can recieve sms but not mms and it varies on the app he's using.

larsdennert said:
I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.
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No that I already checked. I still have not figured out why I cannot receive MMS on the stock app or on mood SMS. Mood had not replied to my email. I switched to qksms and have no issues anymore.
So ya if anyone else runs into something like I did, try different SMS apps

Yup, I learned this very quickly when I got the OnePlus 6t. Just getting them to understand that the phone was certified on VZW. Then 4 techs before one knew what to do. I think they now can address quickly even over chat.

shooterlgk said:
It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol
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If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.

cheeto said:
If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.
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I'm not sure

Yeah, there's a lot more to this than enabling CDMA-less. Before about a month ago data/sms/MMS wasn't working on Android 10 based custom roms and MMS still doesn't work unless you use Messages+.

I get both fine I just have issues with them being received after the phone goes idle for a while. My issues are small stupid crap mile messenger not closing with home button all the time and and Gboard sometimes won't type into the field I'm in

SMS Delayed and Calls go Right to Voice Mail

Using the device on T-Mobile. Sometimes I'll just get a voice mail notification - without the phone ever ringing. Tested from a desk phone, and sure enough it goes right to voice mail without ever ringing. If I make a call outbound from the Zenfone 6, it will always work. Then I'm able to receive calls for an unknown amount of time. I can reboot and get calls after the reboot, but they will eventually randomly stop.
SMS also come though delayed by hours. For instance someone sends a SMS my way at 2pm, I'll get it at about 4pm. If I send a SMS out bound, I then instantly get all the inbound ones.
Anyone know if I need to whitelist something in battery optimization? So far the Zenfone isn't really good at being a phone. - great at everything else though.

Check your apn settings I think I had to update the default to whatever BYOD APN settings are for T-mobile see if it helps you

Also had this issue on T-Mobile. If APN settings don't fix it, I'd go to Auto-start Manager in Settings > Battery > PowerMaster and allow your messaging apps to run.
For me, I'd get SMS messages only when my screen was on, and some weren't received from contacts, like it shuts the apps off after not using them.

Same here. I'm about to switch providers because of this. What rom are y'all using? I'm on LineageOS 16. @wreid23 can you post your APN settings?
Tried unoptimizing all the messaging related apps, no effect.

progman32 said:
Same here. I'm about to switch providers because of this. What rom are y'all using? I'm on LineageOS 16. @wreid23 can you post your APN settings?
Tried unoptimizing all the messaging related apps, no effect.
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Im on vanilla with rooted boot img
APN SETTINGS:
https://support.t-mobile.com/docs/DOC-2090

So I found that if I turn off WiFi calls come right through. I don't know what the fix is, but I guess that's my work around.

TopHATTwaffle said:
So I found that if I turn off WiFi calls come right through. I don't know what the fix is, but I guess that's my work around.
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I've found the same to be true for me. Wi-Fi connection prevents calls from coming in. I can dial out just fine.
This is extremely strange since this phone is not even Wi-Fi calling certified and it's not even a feature. This has been my biggest issue with the phone so far because you never know if you miss a really important call.

enkryptik said:
This has been my biggest issue with the phone so far because you never know if you miss a really important call.
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I purchased a OnePlus 7T for this reason. Can't use this device anymore after getting flack at work for missing and oncall issue due to the phone not ringing because I left wifi on.

If you're having the same issues feel free to comment here:
https://zentalk.asus.com/en/discussion/15698/calls-not-received-texts-delayed

Redhawk2000 said:
If you're having the same issues feel free to comment here:
https://zentalk.asus.com/en/discussion/15698/calls-not-received-texts-delayed
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Asus denies the phone could be the problem (despite the phone obviously being the only variable). I replied to that thread anyway, with my experience of similar lost calls on a Moto x4 with Wi-Fi calling enabled. Maybe it'll give some engineer at Asus a push in the right direction...

if any of you are rooted there is an alternative for now to enable volte and vowifi: https://forum.xda-developers.com/rog-phone-2/how-to/guide-enabling-volte-vowifi-v2-t4028073

TopHATTwaffle said:
I purchased a OnePlus 7T for this reason. Can't use this device anymore after getting flack at work for missing and oncall issue due to the phone not ringing because I left wifi on.
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I'm having the issue with T-Mobile 7T Pro, when I got the permanent unlock approval and switched to Mint Mobile sim is when calls went to voice mail, have you found a solution yet? Phone works fine if I use T-Mobile sim, but Mint Mobile sim in the 7T Pro is when the calls go to voice mail and text don't go out, if I put the Mint mobile sim into a Pixel XL all is fine. When I had to quit Mint Mobile becasue of this and go back to T-Mobile on prepaid again, all worked well.

The zenfone 6 is getting volte with the android 11 update so hopefully that fixes this issue
Sent from my ASUS_I01WDX using Tapatalk

Question Verizon unlocked on T-mobile Gmessage No RCS

I have a unlocked verizon branded s22 ultra currently on t-mobile. Everything works fine (5g,lte,calls,text messages) except for RCS. When i enable chat features in google messages it just gets stuck on "Connecting"
I tried a bunch of things like clearing data on carrier services, google messages, disabling RCS through the google messages site, waiting 11 days then trying it again.
Not quite sure what else to do. I might just flash the tmobile firmware to see if that help but wanted to see if anyone has any ideas before i do a clean rom flash.