Verizon VVM not working. - OnePlus 7 Pro Questions & Answers

So I just rooted, flashed TWRP, and Magisk. And in the stock dialer I dont have a VM tab and if I navigate to settings/Voicemail there is no switch to enable it. Any ideas/advice? Thanks.

Konfuzion said:
So I just rooted, flashed TWRP, and Magisk. And in the stock dialer I dont have a VM tab and if I navigate to settings/Voicemail there is no switch to enable it. Any ideas/advice? Thanks.
Click to expand...
Click to collapse
Was VVM working before root?
A Post on Verizon forums said to call customer service and ask to provision the phone as a "CDMA-less" device to get voicemail working.
Other posts claim to get voicemail working by installing the carrier's visual voicemail app and uninstalling it, this is because the voicemail tab in the dialer disappears when a voicemail app is installed and reappears when its uninstalled. Although this is based on T-Mobile, not sure for Verizon.
Try clearing data on the phone app as well.
There's already several threads on visual voicemail not working on XDA, Oneplus forum, T-Mobile, and Verizon.
It seems like a carrier-sided issue and I wish carriers would just fix the systems to work with visual voicemail on unlocked phones and Android in general. There's no reason why we should have to use a clunky app that hasn't been updated in years when the phone supports it as is just fine.
VVM worked great on T-Mobile with my Nexus 5 running Lineage Android 7.0. Now it doesn't work on OnePlus.

Konfuzion said:
So I just rooted, flashed TWRP, and Magisk. And in the stock dialer I dont have a VM tab and if I navigate to settings/Voicemail there is no switch to enable it. Any ideas/advice? Thanks.
Click to expand...
Click to collapse
Open up the settings in the dialer. There's a switch. Doesn't really work though. But you will get the tab

KemikalElite said:
Was VVM working before root?
A Post on Verizon forums said to call customer service and ask to provision the phone as a "CDMA-less" device to get voicemail working.
Other posts claim to get voicemail working by installing the carrier's visual voicemail app and uninstalling it, this is because the voicemail tab in the dialer disappears when a voicemail app is installed and reappears when its uninstalled. Although this is based on T-Mobile, not sure for Verizon.
Try clearing data on the phone app as well.
There's already several threads on visual voicemail not working on XDA, Oneplus forum, T-Mobile, and Verizon.
It seems like a carrier-sided issue and I wish carriers would just fix the systems to work with visual voicemail on unlocked phones and Android in general. There's no reason why we should have to use a clunky app that hasn't been updated in years when the phone supports it as is just fine.
VVM worked great on T-Mobile with my Nexus 5 running Lineage Android 7.0. Now it doesn't work on OnePlus.
Click to expand...
Click to collapse
Isn't working on my 7 Pro but VVM is still working fine 100% of the time on my OP6 Though. So is the 7 Pro blacklisted since they are selling the 7 Pro!? I'm not sure if VVM works on the 6T but if it doesn't that may be the answer, T-Mobile (at least) is blacklisting phones if they have a carrier version of that phone.

I got the 7 Pro the day it was released. I unlocked the bootloader and rooted with Magisk. I am on Verizon and VVM has worked for me since day one.

Verizon vvm works for me I had to clear the storage and cache for the stock dialer and reboot in order to get it working the first time.

Related

Does anyone have a voicemail app?

I used to use Virgin Mobile with a Galaxy S5. It came with a handy visual voicemail app. Figured that since Virgin Mobile uses the Sprint network that Sprint would offer something similar.
Can't find any such app. Looked in the Sprint pre-installed folder and just alphabetically for either Sprint, visual or voicemail. Nothing.
Is my S8+ unique or did it get lost or overridden when using the Google set up a new device based on another device operation? I did notice a few old or inappropriate apps getting installed because they were on my other device.
Sprint does have a visual voicemail app that should come installed with your phone. On my Galaxy S8, it's a bright yellow icon that says Voicemail.
bsoplinger said:
I used to use Virgin Mobile with a Galaxy S5. It came with a handy visual voicemail app. Figured that since Virgin Mobile uses the Sprint network that Sprint would offer something similar.
Can't find any such app. Looked in the Sprint pre-installed folder and just alphabetically for either Sprint, visual or voicemail. Nothing.
Is my S8+ unique or did it get lost or overridden when using the Google set up a new device based on another device operation? I did notice a few old or inappropriate apps getting installed because they were on my other device.
Click to expand...
Click to collapse
Here you go latest version
I used Bk uninstall to disable all the Sprint bloat and Installed Youmail. There is no other app for visual voicemail like it. You can set up individual Answer Messages fot each contact, you block callers, my favorite feature is to have the system tell unwanted callers that my number is disconnected, Or have Spockd Voice tske a message. And best of all is free. I even have it at my home line and the Messages left there go to my email.
My unlocked S8 came with no vvm app. Installing the apk linked above doesn't work (thanks for posting, though), as it appears that it does not integrate with the system. I also have the persistent VM icon after reboot.
2xHorn said:
My unlocked S8 came with no vvm app. Installing the apk linked above doesn't work (thanks for posting, though), as it appears that it does not integrate with the system. I also have the persistent VM icon after reboot.
Click to expand...
Click to collapse
I have the same issue with my unlocked S8, did you ever find a work around? I tried youmail but didnt like that it wasn't generic and used my contact names during the message.
Me and my husband just got unlocked Note 8's. We actually had YouMail before and it wouldn't work for either one of us and I chatted with the YouMail support person and they gave me different numbers to try and mind started working. But my husband still won't work and says something about ocn carrier error and he even tried the same numbers that work for me and they won't work for him on his phone it's weird.
We have Sprint and I have something in my notifications that will not go away that says 4 new voicemails dial *86 his doesn't have that. I just leave it cause I don't want to reset my phone but I'm thinking something backed up from my 7 Edge to make that appear in my notifications and won't go away. But I don't know why the numbers you mail gave me worked on my phone and not his.
What's another good free VM app? Thanks!

Cant Activate Visual Voicemail - T-Mobile

I have the Pixel XL 2 and have been trying to get the visual voicemail feature to work ever since I received it in October, but each time I try I get the message "Cant activate visual voicemail. You can still call to check voicemail. TRY AGAIN or CALL VOICEMAIL".
I called T-Mobile and they did everything they could on their end but the feature baked into the phone still wont work. I tried to reset the network and that didn't fix it. I tried to download the T-Mobile Visual Voicemail and it wouldnt work either -- it would open and show all my old voicemails from 2 years ago, but it just wouldn't sync. I spoke with T-Mobile tech support and the guy suggested I put the sim in my old phone to rule out that the Pixel was the problem. I switched the sim from my Pixel and put it in my old Galaxy S7 Edge and the T-Mobile app still didn't work. I would get an error stating "Failed to synchronize voicemails. Please make sure that you have connection to the data network." So I updated everything on the old phone and it still wouldnt work, so I switced the same back in the Pixel. After I switched the sim I deleted and downloaded the T-Mobile Visual Voicemail app again and it finally synced, but I dont want to use the T-Mobile Visual Voicemail app, I want to use the stock version baked into the OS. It still wont work...
Does anyone have the stock Visual Voicemail working on their Pixel XL 2?
This is so frustrating.
Strange - I have a T-Mobile sim in my Pixel 2 and the voicemail works flawlessly. I had a similar setup as you where I came from an old phone that required the T-Mobile visual voicemail app, but now the Google Dialer app has it built in and didn't require any setup to get working. Voicemails appear within 30 seconds after leaving a message.
I'm not sure why this is a problem... Im beginning to think its something on the T-Mobile network or possibly a bad sim card...
One interesting fact is that the baked in VVM somehow switched itself off during all of this and when I switched it back on it still wouldnt work, but thats when the T-Mobile VVM started working... Its the strangest thing... so, disabling the baked in VVM kills the T-Mobile app and enabling it allows the T-Mobile VVM to work. No matter what I do, the Google Dialer app wont kick in.... I need suggestions that dont require a Factory reset. Perhaps the app transfer process when I set up my phone has something to do with the issue... idk
Got it sorted.
Turns out the initial setup of my Pixel caused the issue. I opted to port over all of my apps from my S7 Edge and transferred a few Samsung apps that may have compromised the VVM. Out of frustration/desperation, I did a factory reset and as soon as the phone started up Google Dialer's VVM was working, so I added all my apps back to the phone from Googles most recent backup, which included T-Mobiles VVM and something killed it again. So I did another factory reset and this time I reviewed each and every app to install from the backup and found quite a few Samsung apps, so I omitted them along with T-Mobiles VVM app and now all is well. Im leary on attempting to install the T-Mobile VVM again, but I do miss the VM's being transcribed from voice to text....
Any recommendations on a good app that can convert VM's to text?
The transcription service from T-Mobile costs about $4/mo. So unless you were paying for it, you were only getting the 30 day trial for free. If you use any other app, you'll lose the VVM integration in the phone dialer.
PuffDaddy_d said:
The transcription service from T-Mobile costs about $4/mo. So unless you were paying for it, you were only getting the 30 day trial for free. If you use any other app, you'll lose the VVM integration in the phone dialer.
Click to expand...
Click to collapse
Yeah, I recently added the $4/mo service thinking that the reason why VVM didnt work was because I needed to pay... I took it off, so I guess I'll just keep the stock VVM.
Thanks for your input!
Any resolutuion to this?
I also have a Pixel 2 XL with t-mobile. When I bought it I found that the TM VVM app wasn't synching either. Cleared cache, datat deleted reinstalled and nothing would make it work.
While the TM VVM app was installed, the built-in dialer VVM didn't exist. It just wasn't there.
I deleted (tried this twice) and a few hours later the built-in Google Phone app dialer VVM was there. But, it wasn't transcribing, just showing and playing the voice mails. Then, it started transcribing them. Then, a few days later it stopped.
After trying both, I like the TM VVM better. It's bigger, and you can sort them.
But, neither of them are working now.
---------- Post added at 07:00 AM ---------- Previous post was at 06:59 AM ----------
dcrandon said:
Any resolutuion to this?
I also have a Pixel 2 XL with t-mobile. When I bought it I found that the TM VVM app wasn't synching either. Cleared cache, datat deleted reinstalled and nothing would make it work.
While the TM VVM app was installed, the built-in dialer VVM didn't exist. It just wasn't there.
I deleted (tried this twice) and a few hours later the built-in Google Phone app dialer VVM was there. But, it wasn't transcribing, just showing and playing the voice mails. Then, it started transcribing them. Then, a few days later it stopped.
After trying both, I like the TM VVM better. It's bigger, and you can sort them.
But, neither of them are working now.
Click to expand...
Click to collapse
OK, wait a minute...
It appears Google put a setting in to enable transcripiton and it's turned off by default. Lets turn it on and try again.
So, to clarify....
The Google VVM setting doesn't appear unless you delete the T-Mobile VVM app.
Then, it takes a few hours up to a day to show up in the Phone app settings.
Previously it would just transcribe.
After it stopped trascribing it appeared that Google added a setting to enable transcription.
Voicemail transcription
Get transcripts of your voicemail using Google's transcription service. (Learn More).
Then, when I enabled that, another setting appeared
Voicemail transcription analysis
Let Google review your voicemail messages to improve transcription accuracy. Your voicmail messages are stored anonymously. (Learn more)
Lets see how this goes.
The free and easy way to get transcribed VVM is to setup Google voice, then use the dialer codes for TMo to forward your calls to your voice number. Unlimited VMs, and you can check them from any device or PC that GV is installed on. And, free is always good
I had to uninstall the non-native visual voicemail app I downloaded and clear the cache of the phone app to get the option to appear in settings. It kept some of my voicemails too which was unexpected.
My issue seems to come back after every security update... I'm back to square one and it seems that the only resolution is to factory reset my phone and then it starts working again until the next update... ugh!
This is the best Android phone I've ever owned, but the user experience to date has been the most frustrating. The ability to make and receive phone calls as well as voicemails is the backbone of any phone... why the heck is this so difficult!?! I swear I have a defective phone or a faulty sim card, because I cant understand why I don't receive my voicemails!
so...to remind everyone I also have a Pixel 2 XL. I was also having the problem of t-Mobile VVM not synching. I finally got it to work.
First, if you have st-Mobile VVM fon your phone, even if not turned on, it will cause the VVM in Googles built dialer to disappear.
I noticed at the same time that I signed up for the Android P Beta, that a new version of T-Mobiles VVM appeared on Google Play. So, first, give the new version a try. I did that update at the same time I switched to Android P Beta, so I don't 'know which helped.
First, clear the cash and data for the old T-Mobile VMM, then uninstall it.
Also, I have found that certain combo's of plans with T-Mobile are not compatible with VM to text. I found that the newer VMM worked, but the feature you have to pay for to convert to text to read it wasn't compatible with my plan. This was per the T-Mobile CSR's. I could listen to VMM, but not read it.
The built-in Google VMM would transcribe to text, but, it didn't seem as robust. Many times it would say it couldn't transcribe. Also, the T-Mobile VMM has more features...easier to delete, you can sort by date, number, etc. You can delete multiples at one time etc.
So, I like T-Mobile VMM better, but since it can't transcribe to text for me, I went back to Google built in one.
joeyishar said:
I had to uninstall the non-native visual voicemail app I downloaded and clear the cache of the phone app to get the option to appear in settings. It kept some of my voicemails too which was unexpected.
Click to expand...
Click to collapse
I switched over from AT&T to T-Mobile and couldn't get VVM to work so I installed the T-Mobile VVM app and then set it up. Once it was setup I did exactly as you described - uninstalled the T-Mobile VVM app then went and cleared cache on the native phone app and finally the VVM setting showed up in the phone app settings. Turned it on and it works perfectly, thanks!
pumm3l said:
I switched over from AT&T to T-Mobile and couldn't get VVM to work so I installed the T-Mobile VVM app and then set it up. Once it was setup I did exactly as you described - uninstalled the T-Mobile VVM app then went and cleared cache on the native phone app and finally the VVM setting showed up in the phone app settings. Turned it on and it works perfectly, thanks!
Click to expand...
Click to collapse
Just tried this and no luck. Any other info is appreciated.
KeeP in mind it can take several days for the choice to show up

Using LineageOS with opengapps pico-- No voicemail notifications? (Sprint carrier)

Using a Sprint G900P S5 with LineageOS, root, and opengapps pico. I can call my voicemail and listen to the messages, but after missing call and getting a voicemail, I get no notification of it at all, besides the missed call.
Sprint doesn't have a visual voicemail app on the play store so that's not an option. I don't care about visual voicemail, but I'll use an app if it gives me notifications of a new voicemail.
boggle_247 said:
Using a Sprint G900P S5 with LineageOS, root, and opengapps pico. I can call my voicemail and listen to the messages, but after missing call and getting a voicemail, I get no notification of it at all, besides the missed call.
Sprint doesn't have a visual voicemail app on the play store so that's not an option. I don't care about visual voicemail, but I'll use an app if it gives me notifications of a new voicemail.
Click to expand...
Click to collapse
Sprint voicemail doesn't work on custom roms. Atleast when I started using rom you couldn't use your voicemail. Sprint does have the option to use google voice lite for free, and that will work just like visual voicemail.
Fear_The_Fluff said:
Sprint does have the option to use google voice lite for free.
Click to expand...
Click to collapse
From Google and the devil
Google Voice Lite
Google Voice Lite isn’t available for new accounts. Learn how to set up a full Google Voice account.
If you already have a Google Voice Lite account, you can continue to use it or upgrade to a full account.
oh-ya i should mention Google Voice full version is also free
WELL.... if you are using a Custom ROM... Do You use Magisk? and at what Level (meaning 15.3 or 16.0 or even a Beta?)
Now, if you are using Magisk, and you happen to be using 15.3 ( Because this Module is not in the Repo for anything later. If you do Have it download, it might work on 16.0, Maybe!?!?! have to try your self)
Anyway, If you have Magisk, and or on Sprint Network, including Virgin, and Boost these 2 modules, are a huge deal.
First, off Sprint VVM > (don't know off hand,) However, someone, HAS made the App, into a Magisk Module. (I have it, and use it) Basically, it gives your Sprint Phone it voice mail back. With notifications....
Second must have... IS Wi-fi Calling. ( At least for me, on Virgin, and no charge for Wi-fi Calling) the Module has changed a bit, the latest is Called VoEnabler ( Now, U do have to make sure that you go through your phones Settings afterwards, and make sure the WI-Fi Calling is "Enabled" (it may not even be in your system before the "Reboot" I know for fact, it will be) So with this one you Get to use WI-Fi to make your calls, which will NOT count against you. Now the other thing it will give you, is VOLTE, but only if thats in your area... Sorry, not in mine, so I cant say much, wish it was. (VOLTE is like a faster 4G network, that dear old Sprint has out there, but not around me , Others have said, it works and works well though for them. )
Hope this helps you all out.

No Voicemail App and I Can't Find an APK (Sprint)

After numerous attempts of doing numerous things, I finally got my phone back to the following condition:
Unlocked Bootloader
TWRP
NO root
Oreo 8.0 stock ROM (from backup created by TWRP)
Everything works but I have no voicemail capabilities. If I call my voicemail, I get a busy signal. If someone else calls me and I don't answer the phone, it just rings and never goes to voicemail. I have been looking for the Sprint Voicemail APK to no avail. All threads either lead me to Visual Voicemail APK, which no longer works or doing a ##BRAND# dial to Sprint which should reload all native Sprint apps that are not on your phone. After call and reboot, still no voicemail app. I tried to sideload a RUU with ADB but that failed with numerous errors. Using my TWRP backup was the only way I got back to where I am. I don't know why the backup didn't have the voicemail app.
Soooooo... Is there anywhere I can get the Sprint Voicemail APK? I don't want to do anything major to get this working for fear of not being able to get it back to its present state. Worse comes to worse, I'll just do without voicemail.
Thanks in advance,
LJ
Don't quote me but there should be a way to extract it from the ruu but if you copy it to the os it might not work if anything else is missing.
Your other option is to flash back to stock and start over with the ruu in zip format, flashed from external sd.
It seems to me that the app is there but something else isn't right or missing.
I like Google Voice for regular and visual voicemail and everything follows from one phone to another.
Ok. I couldn't sideload a RUU without getting error msgs. I found the correct RUU.EXE and installed it successfully. But I still have no voicemail. How can this be? I thought this would bring my phone completely back to stock.
LJ
dal320driver said:
Ok. I couldn't sideload a RUU without getting error msgs. I found the correct RUU.EXE and installed it successfully. But I still have no voicemail. How can this be? I thought this would bring my phone completely back to stock.
LJ
Click to expand...
Click to collapse
It should have..
Sprint VM
dal320driver said:
After numerous attempts of doing numerous things, I finally got my phone back to the following condition:
Unlocked Bootloader
TWRP
NO root
Oreo 8.0 stock ROM (from backup created by TWRP)
Everything works but I have no voicemail capabilities. If I call my voicemail, I get a busy signal. If someone else calls me and I don't answer the phone, it just rings and never goes to voicemail. I have been looking for the Sprint Voicemail APK to no avail. All threads either lead me to Visual Voicemail APK, which no longer works or doing a ##BRAND# dial to Sprint which should reload all native Sprint apps that are not on your phone. After call and reboot, still no voicemail app. I tried to sideload a RUU with ADB but that failed with numerous errors. Using my TWRP backup was the only way I got back to where I am. I don't know why the backup didn't have the voicemail app.
Soooooo... Is there anywhere I can get the Sprint Voicemail APK? I don't want to do anything major to get this working for fear of not being able to get it back to its present state. Worse comes to worse, I'll just do without voicemail.
Thanks in advance,
LJ
Click to expand...
Click to collapse
I don't know where you might have gotten Sprint VM in the past, but it wasn't included in the stock firmware. Hopefully you have it fixed now, but I would do an profile update first. If that doesn't work try dialing ##72786# and reset your carrier information. That will wipe out the carrier information and reboot where your phone should do the hands free activation.
Well the saga continues. I spent over an hour in the Sprint store with one of their techs. I have to admit I was impressed with his efforts because I don't have the Sprint warranty and the fact the phone has an unlocked bootloader. He tried for over an hour, everything he could think possible, reprovisioning the phone, resetting voicemail, he even swapped out my sim card, to no avail. He said it definitely was a phone problem and everything on Sprint's end was setup correctly and to call HTC. Just got off the phone with HTC a few minutes ago. She asked for my IMEI number, put me on hold, came back and said "Voicemail is a paid service provided by Sprint and they have to set it up it is definitely a Sprint problem". It is beyond me that NOBODY (Sprint or HTC) can tell me where the voicemail app is stored on the phone, how it gets there and who puts it there!!!
RUU
dal320driver said:
Well the saga continues. I spent over an hour in the Sprint store with one of their techs. I have to admit I was impressed with his efforts because I don't have the Sprint warranty and the fact the phone has an unlocked bootloader. He tried for over an hour, everything he could think possible, reprovisioning the phone, resetting voicemail, he even swapped out my sim card, to no avail. He said it definitely was a phone problem and everything on Sprint's end was setup correctly and to call HTC. Just got off the phone with HTC a few minutes ago. She asked for my IMEI number, put me on hold, came back and said "Voicemail is a paid service provided by Sprint and they have to set it up it is definitely a Sprint problem". It is beyond me that NOBODY (Sprint or HTC) can tell me where the voicemail app is stored on the phone, how it gets there and who puts it there!!!
Click to expand...
Click to collapse
Again, VM wasn't included on the Sprint HTC U11 from the factory, so it won't be there. You will get an icon that will let you call your VM (your number) that will allow you to retrieve it from Sprint. That was a change from the HTC 10, where the 10 and older had the Sprint VM app installed.
Also consider using: https://www.youmail.com/home/carriers/sprint/voicemail-android
Have you considered the nuke option of using the RUU to reset your phone back to factory standards?
weidnerj said:
Again, VM wasn't included on the Sprint HTC U11 from the factory, so it won't be there. You will get an icon that will let you call your VM (your number) that will allow you to retrieve it from Sprint. That was a change from the HTC 10, where the 10 and older had the Sprint VM app installed.
Also consider using: https://www.youmail.com/home/carriers/sprint/voicemail-android
Have you considered the nuke option of using the RUU to reset your phone back to factory standards?
Click to expand...
Click to collapse
I already flashed a RUU. I found it odd that some of my apps were still on the phone after the flash. The guy at the Sprint store tried the Youmail route. It has to be able to access my Sprint voicemail account and at this time nothing can access my voicemail. Even after the guy at the Spring store double checked my voicemail account. Think I'll find another RUU and try to flash again. And so the mystery continues......
Think it's time to throw in the towel. I've sideloaded,flashed with TWRP and tried an .exe RUU file no no avail. I even downloaded a different RUU file thinking the one I was using might be corrupt. Still no voicemail. I just don't understand when you take a phone back to stock how voicemail can be missing.
dal320driver said:
Think it's time to throw in the towel. I've sideloaded,flashed with TWRP and tried an .exe RUU file no no avail. I even downloaded a different RUU file thinking the one I was using might be corrupt. Still no voicemail. I just don't understand when you take a phone back to stock how voicemail can be missing.
Click to expand...
Click to collapse
I hate to break it to you, but the Sprint HTC U11 never had a voicemail app. So you can flash RUU's until you are blue in the face and you won't get a voicemail app, because their never was one. You dial 1 in your dialer to access voicemail now. Additionally, their is nothing you could have done to mess up your voicemail, because your voicemail is never on your phone, it is only on Sprints servers. I do not know what app you think you had before, but it was never a voicemail app from HTC or Sprint, because this phone has never had one. Hope this helps
wfrandy said:
I hate to break it to you, but the Sprint HTC U11 never had a voicemail app. So you can flash RUU's until you are blue in the face and you won't get a voicemail app, because their never was one. You dial 1 in your dialer to access voicemail now. Additionally, their is nothing you could have done to mess up your voicemail, because your voicemail is never on your phone, it is only on Sprints servers. I do not know what app you think you had before, but it was never a voicemail app from HTC or Sprint, because this phone has never had one. Hope this helps
Click to expand...
Click to collapse
Well I could have sworn there was a "Voicemail" in my app drawer and when I selected it, it would list all my voicemails. If I selected one, it would play it without calling into my voicemail.
It must have something to do with Sprint recognizing and authorizing my phone to access voicemail. I don't understand how I am able to make and receive calls, access data,etc. but yet not voicemail. If I ever get it fixed, I'll update the thread.
VOICEMAIL ISSUE RESOLVED!!!!!!!!
After the insistence of wfrandy that the U11 has never had a voicemail app, I thought I would call Sprint technical support one more time. She reset my voicemail and it WORKED!! I'm not sure why the first time I called Sprint or after spending more than an hour at a Sprint store with their tech guy they could not do what she did.
YEP, wfrandy, you are correct. The U11 has no voicemail app. And YES, your post helped. Many thanks!!!!
LJ
dal320driver said:
VOICEMAIL ISSUE RESOLVED!!!!!!!!
After the insistence of wfrandy that the U11 has never had a voicemail app, I thought I would call Sprint technical support one more time. She reset my voicemail and it WORKED!! I'm not sure why the first time I called Sprint or after spending more than an hour at a Sprint store with their tech guy they could not do what she did.
YEP, wfrandy, you are correct. The U11 has no voicemail app. And YES, your post helped. Many thanks!!!!
LJ
Click to expand...
Click to collapse
Glad to hear you got it worked out. I know your frustration, I have had Sprint HTC phones since the OG Evo 4g, and every one of them had the voice mail app, until the U11. I pre-ordered it and got it on release day and spent way to many hours looking for the VM app, among others, that are mysteriously absent in this phone.

No Incoming SMS or MMS on Verizon

Hey OnePlus fam,
I just thought I would put this out as PSA for anyone on Verizon and having issues with SMS or MMS, as there is little information out there on this for our specific phones.
If you are unable to send or receive any text messages it is most like that the "CDMA-Less" feature needs to be activated.
You can call Verizon and ask them to enable "CDMA-Less" to your account.
Hope this helps
I had to get a new sim card that fixed my problem
Here are also a few links too; the first two are for a 6T but to concept still applies.
https://forums.oneplus.com/threads/no-incoming-sms-or-mms-on-verizon.935610/
https://forums.oneplus.com/threads/verizon-text-messages.937506/
VZW information
https://opendevelopment.verizonwireless.com/faqs?s=LTE
Had the same issue.
Called Verizon and asked them to enable this device as CDMA-less.
Been working perfect since.
Same here. I inserted my Verizon sim in the international version. Data at 50Mbps, Voice, Visual Voicemail and outgoing text messages worked. If it doesn't work for you, make sure you are using slot 1. It may matter. If you have a very old sim, you might need a new one.
I called Verizon and carefully explained that incoming sms was not functional as this was a next generation phone for a world where Verizon turns off their CDMA at the end of 2019 and SMS is routed over LTE. I instructed him to make sure "CDMA-less" was available both in the billing account and the network account. After a bit of digging he found the provisioning settings. Seconds after the phone was provisioned, sms started flooding in the stock message app. Also make sure IMS Basic Visual Voicemail is on your account if VM is giving you trouble. I use VZW Message+ (Verizon Messages) for sms as I can text from a PC also and it will restore previous sms.
By definition the phone uses VOLTE so there is no setting for HD Voice in the phone. That feature is required on your Verizon account but you would have to be switching from an ancient phone not to already have that. I cannot locate any option for Wifi calling and it does not work in airplane mode. I have a google voice number which allows Wifi calling. Interestingly it errors when the phone is in airplane mode but works when cell service is on. It reports "Wifi Call" and appears to use the stock dialer when initiated from the Voice app. Somehow Voice is even more tightly integrated with the stock dialer now than just trapping and routing international calls. This is a bug of sorts as my Moto phone on 8.0 could call in airplane mode with wifi on.
Google Duo appears to be integrated in the dialer but I haven't tried with my wife's Pixel to see if I can switch to Duo while on a regular voice call.
Bootloader unlock was simple: Tap Build # 6x, Developer Options - OEM unlocking, adb reboot recovery, fastboot oem unlock [This erases the phone]
The 7 Pro is an amazing device! Truly the most amazing. I'm really excited. The phone is super super slippery and a drop magnet. It does come with a TPU case.
I'm going to sell my kid's mint 5T and upgrade him too!
BT sucks worse than the Moto phone but I think that is an Android thing as my wife's pixel as issues to with her car. Contacts not syncing and calls not going through while connected to BT. Just have to do work arounds when I have some time.
Hoping video is fixed for the wide camera. They are amazing; but then, I'm coming from a Moto phone which has the worst cameras. Sony knows what they are doing.
Sorry to wake an old thread but did not want to start a new one.
I have verizon and have cdma-less provisioning done already. Have HD voice on the account as well. SMS works fine but I can only send MMS not receive them.
Ive tried moving sim card to other slot, tried reboot, tried factory reset, tried different apps...nothing.
The only time MMS fully works is when I am in safe mode. Anyone have any ideas on what it could be?
Thank you
Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
larsdennert said:
Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
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Click to collapse
Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.
morphius88 said:
Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.
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Click to collapse
I had to call Verizon 2 or 3 times for them to get it right
I downloaded a couple other SMS apps and they all work fine. So leads me to believe its just something weird with the stock app and with Mood SMS. I will switch to QKSMS for now and requested assistance from Mood SMS so they could take a look. Thanks all.
I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.
It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol
I think his issue is slightly different as he can recieve sms but not mms and it varies on the app he's using.
larsdennert said:
I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.
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Click to collapse
No that I already checked. I still have not figured out why I cannot receive MMS on the stock app or on mood SMS. Mood had not replied to my email. I switched to qksms and have no issues anymore.
So ya if anyone else runs into something like I did, try different SMS apps
Yup, I learned this very quickly when I got the OnePlus 6t. Just getting them to understand that the phone was certified on VZW. Then 4 techs before one knew what to do. I think they now can address quickly even over chat.
shooterlgk said:
It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol
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Click to collapse
If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.
cheeto said:
If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.
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Click to collapse
I'm not sure
Yeah, there's a lot more to this than enabling CDMA-less. Before about a month ago data/sms/MMS wasn't working on Android 10 based custom roms and MMS still doesn't work unless you use Messages+.
I get both fine I just have issues with them being received after the phone goes idle for a while. My issues are small stupid crap mile messenger not closing with home button all the time and and Gboard sometimes won't type into the field I'm in

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