After numerous attempts of doing numerous things, I finally got my phone back to the following condition:
Unlocked Bootloader
TWRP
NO root
Oreo 8.0 stock ROM (from backup created by TWRP)
Everything works but I have no voicemail capabilities. If I call my voicemail, I get a busy signal. If someone else calls me and I don't answer the phone, it just rings and never goes to voicemail. I have been looking for the Sprint Voicemail APK to no avail. All threads either lead me to Visual Voicemail APK, which no longer works or doing a ##BRAND# dial to Sprint which should reload all native Sprint apps that are not on your phone. After call and reboot, still no voicemail app. I tried to sideload a RUU with ADB but that failed with numerous errors. Using my TWRP backup was the only way I got back to where I am. I don't know why the backup didn't have the voicemail app.
Soooooo... Is there anywhere I can get the Sprint Voicemail APK? I don't want to do anything major to get this working for fear of not being able to get it back to its present state. Worse comes to worse, I'll just do without voicemail.
Thanks in advance,
LJ
Don't quote me but there should be a way to extract it from the ruu but if you copy it to the os it might not work if anything else is missing.
Your other option is to flash back to stock and start over with the ruu in zip format, flashed from external sd.
It seems to me that the app is there but something else isn't right or missing.
I like Google Voice for regular and visual voicemail and everything follows from one phone to another.
Ok. I couldn't sideload a RUU without getting error msgs. I found the correct RUU.EXE and installed it successfully. But I still have no voicemail. How can this be? I thought this would bring my phone completely back to stock.
LJ
dal320driver said:
Ok. I couldn't sideload a RUU without getting error msgs. I found the correct RUU.EXE and installed it successfully. But I still have no voicemail. How can this be? I thought this would bring my phone completely back to stock.
LJ
Click to expand...
Click to collapse
It should have..
Sprint VM
dal320driver said:
After numerous attempts of doing numerous things, I finally got my phone back to the following condition:
Unlocked Bootloader
TWRP
NO root
Oreo 8.0 stock ROM (from backup created by TWRP)
Everything works but I have no voicemail capabilities. If I call my voicemail, I get a busy signal. If someone else calls me and I don't answer the phone, it just rings and never goes to voicemail. I have been looking for the Sprint Voicemail APK to no avail. All threads either lead me to Visual Voicemail APK, which no longer works or doing a ##BRAND# dial to Sprint which should reload all native Sprint apps that are not on your phone. After call and reboot, still no voicemail app. I tried to sideload a RUU with ADB but that failed with numerous errors. Using my TWRP backup was the only way I got back to where I am. I don't know why the backup didn't have the voicemail app.
Soooooo... Is there anywhere I can get the Sprint Voicemail APK? I don't want to do anything major to get this working for fear of not being able to get it back to its present state. Worse comes to worse, I'll just do without voicemail.
Thanks in advance,
LJ
Click to expand...
Click to collapse
I don't know where you might have gotten Sprint VM in the past, but it wasn't included in the stock firmware. Hopefully you have it fixed now, but I would do an profile update first. If that doesn't work try dialing ##72786# and reset your carrier information. That will wipe out the carrier information and reboot where your phone should do the hands free activation.
Well the saga continues. I spent over an hour in the Sprint store with one of their techs. I have to admit I was impressed with his efforts because I don't have the Sprint warranty and the fact the phone has an unlocked bootloader. He tried for over an hour, everything he could think possible, reprovisioning the phone, resetting voicemail, he even swapped out my sim card, to no avail. He said it definitely was a phone problem and everything on Sprint's end was setup correctly and to call HTC. Just got off the phone with HTC a few minutes ago. She asked for my IMEI number, put me on hold, came back and said "Voicemail is a paid service provided by Sprint and they have to set it up it is definitely a Sprint problem". It is beyond me that NOBODY (Sprint or HTC) can tell me where the voicemail app is stored on the phone, how it gets there and who puts it there!!!
RUU
dal320driver said:
Well the saga continues. I spent over an hour in the Sprint store with one of their techs. I have to admit I was impressed with his efforts because I don't have the Sprint warranty and the fact the phone has an unlocked bootloader. He tried for over an hour, everything he could think possible, reprovisioning the phone, resetting voicemail, he even swapped out my sim card, to no avail. He said it definitely was a phone problem and everything on Sprint's end was setup correctly and to call HTC. Just got off the phone with HTC a few minutes ago. She asked for my IMEI number, put me on hold, came back and said "Voicemail is a paid service provided by Sprint and they have to set it up it is definitely a Sprint problem". It is beyond me that NOBODY (Sprint or HTC) can tell me where the voicemail app is stored on the phone, how it gets there and who puts it there!!!
Click to expand...
Click to collapse
Again, VM wasn't included on the Sprint HTC U11 from the factory, so it won't be there. You will get an icon that will let you call your VM (your number) that will allow you to retrieve it from Sprint. That was a change from the HTC 10, where the 10 and older had the Sprint VM app installed.
Also consider using: https://www.youmail.com/home/carriers/sprint/voicemail-android
Have you considered the nuke option of using the RUU to reset your phone back to factory standards?
weidnerj said:
Again, VM wasn't included on the Sprint HTC U11 from the factory, so it won't be there. You will get an icon that will let you call your VM (your number) that will allow you to retrieve it from Sprint. That was a change from the HTC 10, where the 10 and older had the Sprint VM app installed.
Also consider using: https://www.youmail.com/home/carriers/sprint/voicemail-android
Have you considered the nuke option of using the RUU to reset your phone back to factory standards?
Click to expand...
Click to collapse
I already flashed a RUU. I found it odd that some of my apps were still on the phone after the flash. The guy at the Sprint store tried the Youmail route. It has to be able to access my Sprint voicemail account and at this time nothing can access my voicemail. Even after the guy at the Spring store double checked my voicemail account. Think I'll find another RUU and try to flash again. And so the mystery continues......
Think it's time to throw in the towel. I've sideloaded,flashed with TWRP and tried an .exe RUU file no no avail. I even downloaded a different RUU file thinking the one I was using might be corrupt. Still no voicemail. I just don't understand when you take a phone back to stock how voicemail can be missing.
dal320driver said:
Think it's time to throw in the towel. I've sideloaded,flashed with TWRP and tried an .exe RUU file no no avail. I even downloaded a different RUU file thinking the one I was using might be corrupt. Still no voicemail. I just don't understand when you take a phone back to stock how voicemail can be missing.
Click to expand...
Click to collapse
I hate to break it to you, but the Sprint HTC U11 never had a voicemail app. So you can flash RUU's until you are blue in the face and you won't get a voicemail app, because their never was one. You dial 1 in your dialer to access voicemail now. Additionally, their is nothing you could have done to mess up your voicemail, because your voicemail is never on your phone, it is only on Sprints servers. I do not know what app you think you had before, but it was never a voicemail app from HTC or Sprint, because this phone has never had one. Hope this helps
wfrandy said:
I hate to break it to you, but the Sprint HTC U11 never had a voicemail app. So you can flash RUU's until you are blue in the face and you won't get a voicemail app, because their never was one. You dial 1 in your dialer to access voicemail now. Additionally, their is nothing you could have done to mess up your voicemail, because your voicemail is never on your phone, it is only on Sprints servers. I do not know what app you think you had before, but it was never a voicemail app from HTC or Sprint, because this phone has never had one. Hope this helps
Click to expand...
Click to collapse
Well I could have sworn there was a "Voicemail" in my app drawer and when I selected it, it would list all my voicemails. If I selected one, it would play it without calling into my voicemail.
It must have something to do with Sprint recognizing and authorizing my phone to access voicemail. I don't understand how I am able to make and receive calls, access data,etc. but yet not voicemail. If I ever get it fixed, I'll update the thread.
VOICEMAIL ISSUE RESOLVED!!!!!!!!
After the insistence of wfrandy that the U11 has never had a voicemail app, I thought I would call Sprint technical support one more time. She reset my voicemail and it WORKED!! I'm not sure why the first time I called Sprint or after spending more than an hour at a Sprint store with their tech guy they could not do what she did.
YEP, wfrandy, you are correct. The U11 has no voicemail app. And YES, your post helped. Many thanks!!!!
LJ
dal320driver said:
VOICEMAIL ISSUE RESOLVED!!!!!!!!
After the insistence of wfrandy that the U11 has never had a voicemail app, I thought I would call Sprint technical support one more time. She reset my voicemail and it WORKED!! I'm not sure why the first time I called Sprint or after spending more than an hour at a Sprint store with their tech guy they could not do what she did.
YEP, wfrandy, you are correct. The U11 has no voicemail app. And YES, your post helped. Many thanks!!!!
LJ
Click to expand...
Click to collapse
Glad to hear you got it worked out. I know your frustration, I have had Sprint HTC phones since the OG Evo 4g, and every one of them had the voice mail app, until the U11. I pre-ordered it and got it on release day and spent way to many hours looking for the VM app, among others, that are mysteriously absent in this phone.
Related
Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
SMS seems good on my end :/ maybe just an issue in your area?
slowz3r said:
SMS seems good on my end :/ maybe just an issue in your area?
Click to expand...
Click to collapse
Possibly, thanks for checking. I wish there was a way to manually enter a SMS service number in messaging settings like in previous android versions. I was thinking maybe for some reason my SIM card is too old, and suddenly decided to not be recognized properly. Looks like I'll be going to t-mobile tomorrow,
May wanna give them a call. going into a store they wont be able to help you
I've found that the primary merit to taking my phone to T-Mobile when it's messed up is so the guy behind the counter has to go through the list of things you already tried that the phone support agent is required to tell you to try again instead of having to do it myself. At least I can check out some cool phones and accessories while I wait. >.>
slowz3r said:
May wanna give them a call. going into a store they wont be able to help you
Click to expand...
Click to collapse
I spoke to a lovely Tmobile rep. She lead me through troubleshooting, except it was for Froyo, not gingerbread. When I brought this to her attention, and reminded her this was a nexus s, she connected me to samsung , and the call never went through.
Could a 5 year old SIM card magically stop working properly for SMS?
mprziv said:
I spoke to a lovely Tmobile rep. She lead me through troubleshooting, except it was for Froyo, not gingerbread. When I brought this to her attention, and reminded her this was a nexus s, she connected me to samsung , and the call never went through.
Could a 5 year old SIM card magically stop working properly for SMS?
Click to expand...
Click to collapse
honestly tell them you have an extremely old SIM and they will give u a free new one...if it deosnt help. then hell you got a free sim
Yeah. Unfortunately, since the Nexus S isn't supported by T-Mobile, giving you a new SIM card is about all they'll probably do, unless you're lucky and get a rep who's actually tech savvy.
zorak950 said:
Yeah. Unfortunately, since the Nexus S isn't supported by T-Mobile, giving you a new SIM card is about all they'll probably do, unless you're lucky and get a rep who's actually tech savvy.
Click to expand...
Click to collapse
The @Tmobile twitter is way handy and the reps who run that, are actual engineers so send them a tweet
This could be many things... does the Nexus S not have the ability to do the *#*#4636#*#*?
That is the code on every Android phone (save a very few POS) to get into the "engineering" menu. Select "phone" from that menu, then scroll to the bottom and bingo, SMS service center number entry... first hit refresh to see what is shows, if not correct delete, enter in the correct one, then update.
If the phone doesn't have the *#*#4636#*#* menu, not sure... perhaps your SIM doesn't have the SMS service center # saved to it anymore? New SIM would correct that, or putting your sim in an basic phone, then changing the service center # on that phone would put it back on the SIM.
Also, have you tried texting yourself to make sure it isn't a cross carrier issue? I know Verizon, for example, doesn't play very nicely with other carriers (actually all carriers prioritize in network traffic over cross carrier traffic, but Verizon seems to be especially bad in my experiences).
(FYI, I was looking through as I am thinking about getting a Nexus S and saw this thread, and couldn't help but toss in a word or two given I sell cell phones and have to deal with things like this all day).
mprziv said:
Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
Click to expand...
Click to collapse
I have the exact same issue.Stock phone with Mobilicity. I don't know what their service number is.
Went in to T-mobile store today, got a new sim...everything is working properly now.
mprziv said:
Went in to T-mobile store today, got a new sim...everything is working properly now.
Click to expand...
Click to collapse
did you pay for it or was it free?
slowz3r said:
did you pay for it or was it free?
Click to expand...
Click to collapse
Since when has anyone ever charged for SIM cards?
zorak950 said:
Since when has anyone ever charged for SIM cards?
Click to expand...
Click to collapse
Last i checked its like 30 bucks to replace a SIM from tmo.
slowz3r said:
Last i checked its like 30 bucks to replace a SIM from tmo.
Click to expand...
Click to collapse
Huh. I've never known T-Mobile to charge to replace a SIM card that needed replacing, whether due to its being outdated or simply worn out. Maybe I just got lucky.
zorak950 said:
Huh. I've never known T-Mobile to charge to replace a SIM card that needed replacing, whether due to its being outdated or simply worn out. Maybe I just got lucky.
Click to expand...
Click to collapse
last i went was because i needed a replacement sim cuz my phone wouldnt pick up 3g and called a rep and said he put a note on my account so i can run into a store and get a free sim
SMSC Update Error - Solved
I had the same problem - but found a way to solve it without replacing sim.
What you need to do is to insert the sim into an older phone and update message central number from there.
I fixed it using a nokia 3210 - after having tried using an n95 with no success.
While trying to figure out what was wrong i tested with another sim also - and when reading out the SMSC from the *#*#info#*#*-menu i found that the number is stored in some strangely obfuscated way.
Here is how it stores number for two of norways major operators:
Netcom: +4792001000 - shows as 06917429000100
Telenor: +4790002100 - shows as 06917409001200
What the first 4 digits are for, i'm not sure, perhaps a code for '+' but whats interesting is the last 10 digits - they are basically swapped around in pairs of two.
I tried inputting the digits for the other central in this manner, and sure enough - it saved ok!
Hope this help someone
grab another phone and put your SIM card in it
then try to send a SMS
see if that works properly or not.
if that works, then it might be a SNS setting issues
if the SIM card does not send SMS on another phone, then you'll need to swap your SIM card with a new one.
I had the exact same problem just few weeks ago
mprziv said:
Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
Click to expand...
Click to collapse
a one-phone solution from www google com tw/support/forum/p/Google+Mobile/thread?tid=078232a74455bbf0&hl=en
Code:
OK, I managed to fix this. I'll post the answer because this was buried deep and is a pain.
Answer is here:
http://forum.xda-developers.com/archive/index.php/t-926771.html
The relevant text is below. One thing I'd say is that the link is a bit vague on how to do the conversion. You need to put your SMSC number in the page, clear the rest of the info and press convert. You then need to ignore the numbers after 11.
For example, my vodafone +447785016005 goes to 0791447758100650110000910000AA00, which shortens to 079144775810065011. Go to the *#*#4636#*#* menu and put that in SMSC and hit update. Messages now send!!!. Hopefully I can save someone else the grief I've had all day...
"
to update the SMSC in android,
the number first need to be encoded
please use below url to encode the SMSC
http://www.twit88.com/home/utility/sms-pdu-encode-decode
for example, if your SMSC is number is +4531300000,
after encode, it is 0691541303000011
put this in the info page, and it will work.
"
Hello all Xda'ers,
First of all, I am deaf and I was put on a special data plan that is customized for the hard of hearing and deaf subscribers. When I first got my NS4G, I got that voicemail icon as soon as I walked out of Sprint store. I should have went back to talk to the rep but I was late for work.
With that said, since May 8th, I still have that icon and I have been looking for solutions to remove it. I have searched this site as well as other sites for any remedies but with no avail. I do have Google Voice and have had GV set to use my current phone number so the voicemail can be ported over then I disabled GV after 20 minutes and the voicemail icon is STILL THERE!!!
I even tried Youmail and my heart jumped when it said I had one voicemail message and I was like YES! but then it was the youmail voicemail, probably greeting and congratulating me for installing youmail on my phone, because I saw what the message was and deleted it, but nope, VM icon is still there...
I have read somewhere, where you power down the phone, take the battery out for 30 seconds then put it back and power back on and it should be gone. Well, I did that and even waited 5 minutes and as soon as my homescreen came up, bam! voicemail icon appears. I told my Sprint rep that I can't remove it and he said something that struck me as odd. He said the NS4G has a visual voicemail and I should be able to remove it with no problem. I searched everywhere on the phone and couldn't find it. He said he got the same phone, even bought it right after selling me and my wife the phones. I emailed back and haven't heard from him since so...
I really don't want to put a ROM on this phone, probably because I have been putting it off since but other than putting a ROM on my phone, is there a solution to finally get that VM icon off?
Oh, to add, I have had my hearing friend call my voicemail for me, but he said that the automated response was something like, "This is no longer in service, the number you are trying to dial does not exist" or something like that, but he was NOT able to access my voicemail at all.
Sorry if this has been resolved elsewhere, but I had searched everywhere on this forum as well as all over the Internet as you can tell, it took me since May 8th to finally give up and post this on Xda, but why? You all are awesome!
I'm having this problem too ever since we got my wife the mytouch 4g slide. The CSR told me that I needed a new sim card. We put it in my NS and there is the icon.
I'm currently trying to put it back on T-Mobile voicemail service and calling my line from my work cell. It went to my GVoice so far so I guess I need to leave it for longer.
Pyro,
Since you are on Sprint I may have a solution. I also have this happen once in a while. After spending much time on the phone with Sprint here is their solution. Go to a land line phone and call your cell. Let it go to voice mail, give it a couple of minutes. Now on your cell go to your voice mail. You should have the message you left yourself. Listen to it all the way through and only press "7" to delete the message after the system prompts you to. After deleting the message hang up. The voice mail notification should disappear. This is a known Sprint problem, according to Sprint. If this doesn't work, take your phone to a Sprint repair center.
Good luck.
I just re-read your post. If your problem is the same as mine, you may have to have a hearing friend do this. I am not sure what Sprint may have installed on your phone to make it more usable for you.
Alright, a search didn't turn anything up, so I'm going to ask and risk wrath.
I d/l and installed GSLEON3's VVM apk thinking that since I came from an iphone, I might be able to take advantage. So, my questions are: Has anyone checked into VVM for the Inspire? Can I swap my SIM back into the iPhone to get VVM reprovisioned on the line and then use the app I have?
I should probably leave well enough alone, but running a rooted phone indicates that I don't have that kind of sense.
ST3ALTHPSYCH0 said:
Alright, a search didn't turn anything up, so I'm going to ask and risk wrath.
I d/l and installed GSLEON3's VVM apk thinking that since I came from an iphone, I might be able to take advantage. So, my questions are: Has anyone checked into VVM for the Inspire? Can I swap my SIM back into the iPhone to get VVM reprovisioned on the line and then use the app I have?
I should probably leave well enough alone, but running a rooted phone indicates that I don't have that kind of sense.
Click to expand...
Click to collapse
not much of an answer to your question, more of an alternative. I myself came from an iphone and loved the vvm. I was referred by someone here to use google voice and i love it. has a widget and emails me when i get a voicemail with the voicemail translated into text.
Darunion said:
not much of an answer to your question, more of an alternative. I myself came from an iphone and loved the vvm. I was referred by someone here to use google voice and i love it. has a widget and emails me when i get a voicemail with the voicemail translated into text.
Click to expand...
Click to collapse
I forward my number to GV while I'm at the school (no service), I was unaware that I could use GV to handle ALL my voicemail needs.
as far as i know mine has been doing that. actually didnt have the app for about a week and when i reinstalled it i was informed of 2 missed voice mails. havent seen one from att yet.
Darunion said:
as far as i know mine has been doing that. actually didnt have the app for about a week and when i reinstalled it i was informed of 2 missed voice mails. havent seen one from att yet.
Click to expand...
Click to collapse
Huh. Do I just replace the AT&T VM number with my GV # in the call settings, or is there some other voodoo that I need to do?
ST3ALTHPSYCH0 said:
Huh. Do I just replace the AT&T VM number with my GV # in the call settings, or is there some other voodoo that I need to do?
Click to expand...
Click to collapse
in call settings change your voicemail service to google voice. then in voicemail settings change the number to your gvoice number. mine did it all when i installed gvoice.
Well, I set this up, as I had a GV# already. My only complaint is that an incoming call rings nine times before going to voicemail. the problem is that it rings to AT&T (4-5 rings) then still has to fulfill GV's requisite 30 seconds of ringing before being picked up. Anyone know a workaround to that?!
:facepalm: Nevermind. I had it set to ring my Google Chat (so I could use GrooVeIP). Unchecked all forwarding numbers and it now goes straight to the outgoing message.
I used to use Virgin Mobile with a Galaxy S5. It came with a handy visual voicemail app. Figured that since Virgin Mobile uses the Sprint network that Sprint would offer something similar.
Can't find any such app. Looked in the Sprint pre-installed folder and just alphabetically for either Sprint, visual or voicemail. Nothing.
Is my S8+ unique or did it get lost or overridden when using the Google set up a new device based on another device operation? I did notice a few old or inappropriate apps getting installed because they were on my other device.
Sprint does have a visual voicemail app that should come installed with your phone. On my Galaxy S8, it's a bright yellow icon that says Voicemail.
bsoplinger said:
I used to use Virgin Mobile with a Galaxy S5. It came with a handy visual voicemail app. Figured that since Virgin Mobile uses the Sprint network that Sprint would offer something similar.
Can't find any such app. Looked in the Sprint pre-installed folder and just alphabetically for either Sprint, visual or voicemail. Nothing.
Is my S8+ unique or did it get lost or overridden when using the Google set up a new device based on another device operation? I did notice a few old or inappropriate apps getting installed because they were on my other device.
Click to expand...
Click to collapse
Here you go latest version
I used Bk uninstall to disable all the Sprint bloat and Installed Youmail. There is no other app for visual voicemail like it. You can set up individual Answer Messages fot each contact, you block callers, my favorite feature is to have the system tell unwanted callers that my number is disconnected, Or have Spockd Voice tske a message. And best of all is free. I even have it at my home line and the Messages left there go to my email.
My unlocked S8 came with no vvm app. Installing the apk linked above doesn't work (thanks for posting, though), as it appears that it does not integrate with the system. I also have the persistent VM icon after reboot.
2xHorn said:
My unlocked S8 came with no vvm app. Installing the apk linked above doesn't work (thanks for posting, though), as it appears that it does not integrate with the system. I also have the persistent VM icon after reboot.
Click to expand...
Click to collapse
I have the same issue with my unlocked S8, did you ever find a work around? I tried youmail but didnt like that it wasn't generic and used my contact names during the message.
Me and my husband just got unlocked Note 8's. We actually had YouMail before and it wouldn't work for either one of us and I chatted with the YouMail support person and they gave me different numbers to try and mind started working. But my husband still won't work and says something about ocn carrier error and he even tried the same numbers that work for me and they won't work for him on his phone it's weird.
We have Sprint and I have something in my notifications that will not go away that says 4 new voicemails dial *86 his doesn't have that. I just leave it cause I don't want to reset my phone but I'm thinking something backed up from my 7 Edge to make that appear in my notifications and won't go away. But I don't know why the numbers you mail gave me worked on my phone and not his.
What's another good free VM app? Thanks!
I have the Pixel XL 2 and have been trying to get the visual voicemail feature to work ever since I received it in October, but each time I try I get the message "Cant activate visual voicemail. You can still call to check voicemail. TRY AGAIN or CALL VOICEMAIL".
I called T-Mobile and they did everything they could on their end but the feature baked into the phone still wont work. I tried to reset the network and that didn't fix it. I tried to download the T-Mobile Visual Voicemail and it wouldnt work either -- it would open and show all my old voicemails from 2 years ago, but it just wouldn't sync. I spoke with T-Mobile tech support and the guy suggested I put the sim in my old phone to rule out that the Pixel was the problem. I switched the sim from my Pixel and put it in my old Galaxy S7 Edge and the T-Mobile app still didn't work. I would get an error stating "Failed to synchronize voicemails. Please make sure that you have connection to the data network." So I updated everything on the old phone and it still wouldnt work, so I switced the same back in the Pixel. After I switched the sim I deleted and downloaded the T-Mobile Visual Voicemail app again and it finally synced, but I dont want to use the T-Mobile Visual Voicemail app, I want to use the stock version baked into the OS. It still wont work...
Does anyone have the stock Visual Voicemail working on their Pixel XL 2?
This is so frustrating.
Strange - I have a T-Mobile sim in my Pixel 2 and the voicemail works flawlessly. I had a similar setup as you where I came from an old phone that required the T-Mobile visual voicemail app, but now the Google Dialer app has it built in and didn't require any setup to get working. Voicemails appear within 30 seconds after leaving a message.
I'm not sure why this is a problem... Im beginning to think its something on the T-Mobile network or possibly a bad sim card...
One interesting fact is that the baked in VVM somehow switched itself off during all of this and when I switched it back on it still wouldnt work, but thats when the T-Mobile VVM started working... Its the strangest thing... so, disabling the baked in VVM kills the T-Mobile app and enabling it allows the T-Mobile VVM to work. No matter what I do, the Google Dialer app wont kick in.... I need suggestions that dont require a Factory reset. Perhaps the app transfer process when I set up my phone has something to do with the issue... idk
Got it sorted.
Turns out the initial setup of my Pixel caused the issue. I opted to port over all of my apps from my S7 Edge and transferred a few Samsung apps that may have compromised the VVM. Out of frustration/desperation, I did a factory reset and as soon as the phone started up Google Dialer's VVM was working, so I added all my apps back to the phone from Googles most recent backup, which included T-Mobiles VVM and something killed it again. So I did another factory reset and this time I reviewed each and every app to install from the backup and found quite a few Samsung apps, so I omitted them along with T-Mobiles VVM app and now all is well. Im leary on attempting to install the T-Mobile VVM again, but I do miss the VM's being transcribed from voice to text....
Any recommendations on a good app that can convert VM's to text?
The transcription service from T-Mobile costs about $4/mo. So unless you were paying for it, you were only getting the 30 day trial for free. If you use any other app, you'll lose the VVM integration in the phone dialer.
PuffDaddy_d said:
The transcription service from T-Mobile costs about $4/mo. So unless you were paying for it, you were only getting the 30 day trial for free. If you use any other app, you'll lose the VVM integration in the phone dialer.
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Yeah, I recently added the $4/mo service thinking that the reason why VVM didnt work was because I needed to pay... I took it off, so I guess I'll just keep the stock VVM.
Thanks for your input!
Any resolutuion to this?
I also have a Pixel 2 XL with t-mobile. When I bought it I found that the TM VVM app wasn't synching either. Cleared cache, datat deleted reinstalled and nothing would make it work.
While the TM VVM app was installed, the built-in dialer VVM didn't exist. It just wasn't there.
I deleted (tried this twice) and a few hours later the built-in Google Phone app dialer VVM was there. But, it wasn't transcribing, just showing and playing the voice mails. Then, it started transcribing them. Then, a few days later it stopped.
After trying both, I like the TM VVM better. It's bigger, and you can sort them.
But, neither of them are working now.
---------- Post added at 07:00 AM ---------- Previous post was at 06:59 AM ----------
dcrandon said:
Any resolutuion to this?
I also have a Pixel 2 XL with t-mobile. When I bought it I found that the TM VVM app wasn't synching either. Cleared cache, datat deleted reinstalled and nothing would make it work.
While the TM VVM app was installed, the built-in dialer VVM didn't exist. It just wasn't there.
I deleted (tried this twice) and a few hours later the built-in Google Phone app dialer VVM was there. But, it wasn't transcribing, just showing and playing the voice mails. Then, it started transcribing them. Then, a few days later it stopped.
After trying both, I like the TM VVM better. It's bigger, and you can sort them.
But, neither of them are working now.
Click to expand...
Click to collapse
OK, wait a minute...
It appears Google put a setting in to enable transcripiton and it's turned off by default. Lets turn it on and try again.
So, to clarify....
The Google VVM setting doesn't appear unless you delete the T-Mobile VVM app.
Then, it takes a few hours up to a day to show up in the Phone app settings.
Previously it would just transcribe.
After it stopped trascribing it appeared that Google added a setting to enable transcription.
Voicemail transcription
Get transcripts of your voicemail using Google's transcription service. (Learn More).
Then, when I enabled that, another setting appeared
Voicemail transcription analysis
Let Google review your voicemail messages to improve transcription accuracy. Your voicmail messages are stored anonymously. (Learn more)
Lets see how this goes.
The free and easy way to get transcribed VVM is to setup Google voice, then use the dialer codes for TMo to forward your calls to your voice number. Unlimited VMs, and you can check them from any device or PC that GV is installed on. And, free is always good
I had to uninstall the non-native visual voicemail app I downloaded and clear the cache of the phone app to get the option to appear in settings. It kept some of my voicemails too which was unexpected.
My issue seems to come back after every security update... I'm back to square one and it seems that the only resolution is to factory reset my phone and then it starts working again until the next update... ugh!
This is the best Android phone I've ever owned, but the user experience to date has been the most frustrating. The ability to make and receive phone calls as well as voicemails is the backbone of any phone... why the heck is this so difficult!?! I swear I have a defective phone or a faulty sim card, because I cant understand why I don't receive my voicemails!
so...to remind everyone I also have a Pixel 2 XL. I was also having the problem of t-Mobile VVM not synching. I finally got it to work.
First, if you have st-Mobile VVM fon your phone, even if not turned on, it will cause the VVM in Googles built dialer to disappear.
I noticed at the same time that I signed up for the Android P Beta, that a new version of T-Mobiles VVM appeared on Google Play. So, first, give the new version a try. I did that update at the same time I switched to Android P Beta, so I don't 'know which helped.
First, clear the cash and data for the old T-Mobile VMM, then uninstall it.
Also, I have found that certain combo's of plans with T-Mobile are not compatible with VM to text. I found that the newer VMM worked, but the feature you have to pay for to convert to text to read it wasn't compatible with my plan. This was per the T-Mobile CSR's. I could listen to VMM, but not read it.
The built-in Google VMM would transcribe to text, but, it didn't seem as robust. Many times it would say it couldn't transcribe. Also, the T-Mobile VMM has more features...easier to delete, you can sort by date, number, etc. You can delete multiples at one time etc.
So, I like T-Mobile VMM better, but since it can't transcribe to text for me, I went back to Google built in one.
joeyishar said:
I had to uninstall the non-native visual voicemail app I downloaded and clear the cache of the phone app to get the option to appear in settings. It kept some of my voicemails too which was unexpected.
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I switched over from AT&T to T-Mobile and couldn't get VVM to work so I installed the T-Mobile VVM app and then set it up. Once it was setup I did exactly as you described - uninstalled the T-Mobile VVM app then went and cleared cache on the native phone app and finally the VVM setting showed up in the phone app settings. Turned it on and it works perfectly, thanks!
pumm3l said:
I switched over from AT&T to T-Mobile and couldn't get VVM to work so I installed the T-Mobile VVM app and then set it up. Once it was setup I did exactly as you described - uninstalled the T-Mobile VVM app then went and cleared cache on the native phone app and finally the VVM setting showed up in the phone app settings. Turned it on and it works perfectly, thanks!
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Click to collapse
Just tried this and no luck. Any other info is appreciated.
KeeP in mind it can take several days for the choice to show up