messages not being sent - OnePlus 7 Pro Questions & Answers

I've noticed I am getting a lot of message not sent. Just recently started, and it doesn't matter which carrier, happens to people I know on sprint or Verizon. Any ideas?

johnny tsunami said:
I've noticed I am getting a lot of message not sent. Just recently started, and it doesn't matter which carrier, happens to people I know on sprint or Verizon. Any ideas?
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Check you APN setting. You can search for them if unknown to you.
Especially MMSC.

Barsky said:
Check you APN setting. You can search for them if unknown to you.
Especially MMSC.
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Click to collapse
So I can find the apn, but I'm not sure what mmsc is.

Related

Sending text issue

My friend just got a oneplus one and is using it on AT&T. He is receiving texts fine from everyone, but the only issue he has is texting me. I am also on AT&T. He is able to text other people on AT&T but for whatever reason I'm the only one that doesn't get his texts, the only way I get them is if they are an MMS. He switched his APN and I then got them but he lost LTE. Anyone have any ideas how he would be able to text me and keep his LTE? We are baffled.
bova80 said:
My friend just got a oneplus one and is using it on AT&T. He is receiving texts fine from everyone, but the only issue he has is texting me. I am also on AT&T. He is able to text other people on AT&T but for whatever reason I'm the only one that doesn't get his texts, the only way I get them is if they are an MMS. He switched his APN and I then got them but he lost LTE. Anyone have any ideas how he would be able to text me and keep his LTE? We are baffled.
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how many messaging apps have you used to troubleshoot this?
playya said:
how many messaging apps have you used to troubleshoot this?
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he has tried hangouts, the stock one, and another one but I forget the name, and they have all failed. I've even tried changing my service center address on my iphone to see if it changed anything and it did not.
bova80 said:
he has tried hangouts, the stock one, and another one but I forget the name, and they have all failed. I've even tried changing my service center address on my iphone to see if it changed anything and it did not.
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yea sounds like a bad one but if he can reach others and not you have you tried rebooting your phone as well just to troubleshoot. I would say download hangouts on your phone if you need to get in contact with him.
I remember when I had an iPhone 18months back trying to send messages to other iPhone users was a problem as there phone was still trying to send I messages and expecting I messages back. I put my sim back in iPhone and turned I messages off and it then worked

[Q] LTE Doesn't work?

Hey guys, so my N5 can't exactly read my sim card properly. It can recognize that a sim card has been inserted but LTE doesn't work. After playing around for a while, I found that if I set my phone to 2g it works temporarily, but 3g and LTE does nothing at all. This isn't exactly a hardware problem because my sim card can still be read. Is there any way to fix this?
did you have a LTE device before on your provider?
bboysamm said:
Hey guys, so my N5 can't exactly read my sim card properly. It can recognize that a sim card has been inserted but LTE doesn't work. After playing around for a while, I found that if I set my phone to 2g it works temporarily, but 3g and LTE does nothing at all. This isn't exactly a hardware problem because my sim card can still be read. Is there any way to fix this?
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#1 Who is your Carrier?
#2 Is your Subscriber Identity Module capable of LTE?
#3 Are you on a prepaid or post paid service?
Most likely problem; Have you paid your bill recently?
Spectrys said:
#1 Who is your Carrier?
#2 Is your Subscriber Identity Module capable of LTE?
#3 Are you on a prepaid or post paid service?
Most likely problem; Have you paid your bill recently?
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I have the sim card in a s3 right now as I try to figure out this issue, and it's working just fine. Using AT&T right now
bboysamm said:
I have the sim card in a s3 right now as I try to figure out this issue, and it's working just fine. Using AT&T right now
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Is your nexus new or used?
Have you tried resetting it?
Edit: Stupid, Stupid Me, just go check your APN settings.
Settings>More>Mobile Networks>Access Point Names
Check and see if a AT&T one shows up
Spectrys said:
Is your nexus new or used?
Have you tried resetting it?
Edit: Stupid, Stupid Me, just go check your APN settings.
Settings>More>Mobile Networks>Access Point Names
Check and see if a AT&T one shows up
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An AT&T one did show up but it didn't work at all
bboysamm said:
An AT&T one did show up but it didn't work at all
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OK good!
Try these instructions:
http://apn-settings.com/us/att-apn-settings/
I am in Canada and I do not know the settings off by heart so try the above instructions
Spectrys said:
OK good!
Try these instructions:
http://apn-settings.com/us/att-apn-settings/
I am in Canada and I do not know the settings off by heart so try the above instructions
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No luck neither of them worked. I tried restarting the phone too
bboysamm said:
No luck neither of them worked. I tried restarting the phone too
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Click to collapse
OK...
Have you tried factory reset?
Otherwise call at&t and get the specific info
Spectrys said:
OK...
Have you tried factory reset?
Otherwise call at&t and get the specific info
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Yeah, I have. I tried factory reseting to 4.4.4 and to the android L developer preview... No luck
Is it an issue with the APN? I'm still really confused as to what the problem is
bboysamm said:
Yeah, I have. I tried factory reseting to 4.4.4 and to the android L developer preview... No luck
Is it an issue with the APN? I'm still really confused as to what the problem is
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It sounds like the APN is just messed up, if you have another carrier Sim handy, I'd give it a try.
I have been looking for other APN configurations for AT&T for you and all of them look the same.
Spectrys said:
It sounds like the APN is just messed up, if you have another carrier Sim handy, I'd give it a try.
I have been looking for other APN configurations for AT&T for you and all of them look the same.
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Yeah. I tried multiple apns myself.... No luck. Would that thing that's been coming up recently about using that "Nexus 5 Field Test" app to change LTE settings affect my phone at all?
bboysamm said:
Yeah. I tried multiple apns myself.... No luck. Would that thing that's been coming up recently about using that "Nexus 5 Field Test" app to change LTE settings affect my phone at all?
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I have not personally played around with it yet, I have read the posts though. You could give it a shot.
It does tweak some settings, such as LTE mode and things. Your N5 may be in some weird mode. You could check and compare with the posts.

Rooted Verizon S7

Hey Guys and Gals,
I have a Rooted Verizon S7 and for some strange reason i cant send or receive text messages until after i call someone. I have tried restarting and that didnt work. When its doing it it will say waiting for signal for mobile network but yet i can get online and do anything else. once i call someone i will get all the texts that i have gotten all at once
thanks for your assistance
Zstarkey said:
Hey Guys and Gals,
I have a Rooted Verizon S7 and for some strange reason i cant send or receive text messages until after i call someone. I have tried restarting and that didnt work. When its doing it it will say waiting for signal for mobile network but yet i can get online and do anything else. once i call someone i will get all the texts that i have gotten all at once
thanks for your assistance
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What carrier are you using the phone on?
Quickvic30 said:
What carrier are you using the phone on?
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It says it in my post its with verizon
thanks
Zstarkey said:
It says it in my post its with verizon
thanks
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It says Verizon s7 in your post.......Verizon s7's come unlocked for most GSM carriers. Sounds like it could possibly be a network problem, sim card problem, or maybe incorrect APN settings. Could actually be a lot of things really but thats what comes to mind first. If I were you I would start over. Flash Verizon or U firmware and go from there, the U firmware can be found in the ATT s7 section.

New owner. Oneplus6 straight talk tmobile

Just order my OnePlus 6. While I'm pretty familiar with phones, I have never messed with something to this extent with having to mess with apn. So. Going to be running straight talk on TMobile towers. Can anyone give me advice or point me.into the right direction getting this set up? I've searched here, Google, YouTube and can't really find straight forward answers.
Maybe you can straight talk to the customer service for help on this?
bagged00 said:
Just order my OnePlus 6. While I'm pretty familiar with phones, I have never messed with something to this extent with having to mess with apn. So. Going to be running straight talk on TMobile towers. Can anyone give me advice or point me.into the right direction getting this set up? I've searched here, Google, YouTube and can't really find straight forward answers.
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I use straight talk on AT&T towers and all I had to do was change the mvno setting to none. It got the rest of my APN right.
All u have to do is plug in your Sim card and all is good.
RiTCHiE007 said:
Maybe you can straight talk to the customer service for help on this?
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Click to collapse
Ok thanks:good:
tabletalker7 said:
I use straight talk on AT&T towers and all I had to do was change the mvno setting to none. It got the rest of my APN right.
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netgar said:
All u have to do is plug in your Sim card and all is good.
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I was under the impression things were more involved like messing with apn and other settings. Guess I'll see when I get it in.
bagged00 said:
Ok thanks:good:
I was under the impression things were more involved like messing with apn and other settings. Guess I'll see when I get it in.
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My last three phones (Axon 7, Razer phone, OnePlus 6) all read the Sim card and set it up automatically. The OnePlus 6 for some reason adds a value for mvno type, but once I set it back to none everything worked.

Unlocked N20U on Verizon (Text issues)

I'm having a weird issue with my unlocked N20U on verizon. I'm not getting text messages sometimes. Most of the time when I send them they go through, but I do not receive all of them. Does anyone have any ideal what I might can do to fix this?
The few things I've done so far are:
Switched to Samsung's message app over Google's. That seemed to work at first.
I switched to LTE/CDMA in network settings.
I downloaded Google Carrier services which probably does nothing but I did it anyway.
I don't know what else I can do.
Is your phone's date and time correct? Try setting your date and time manually instead of auto.
BlinkThinks said:
Is your phone's date and time correct? Try setting your date and time manually instead of auto.
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Yes, it's correct. I haven't set it to manual yet but I will test it.
I'm going to contact Verizon and see if perhaps a new sim will fix it. I have no idea what could be the issue. I would understand better if it just didn't work at all, but the fact it does work sometimes and not others is strange.
My son was having similar problems until he enabled the RCS under messages. I think he was using Google Messages, but I think it can be done under Samsung's messaging app as well. Hope that helps.
Edit: same scenario, VZW with the unlocked version of the device.
Sent from my SM-N986U1 using Tapatalk
themisterwilson said:
My son was having similar problems until he enabled the RCS under messages. I think he was using Google Messages, but I think it can be done under Samsung's messaging app as well. Hope that helps.
Edit: same scenario, VZW with the unlocked version of the device.
Sent from my SM-N986U1 using Tapatalk
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Thanks, I already have it enabled :/
imucarmen said:
Thanks, I already have it enabled :/
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Was worth a try I guess. He was getting messages from his mother's iPhone but nothing from me until he set that up, and then everything came through at once. Sorry it didn't help in your case.
Sent from my SM-N986U1 using Tapatalk
themisterwilson said:
Was worth a try I guess. He was getting messages from his mother's iPhone but nothing from me until he set that up, and then everything came through at once. Sorry it didn't help in your case.
Sent from my SM-N986U1 using Tapatalk
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I may do a factory reset. If that doesn't work, I'll contact Verizon for a new sim, or see if they have any ideas about what might fix it.
imucarmen said:
I may do a factory reset. If that doesn't work, I'll contact Verizon for a new sim, or see if they have any ideas about what might fix it.
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Good luck!
Sent from my SM-N986U1 using Tapatalk
imucarmen said:
I may do a factory reset. If that doesn't work, I'll contact Verizon for a new sim, or see if they have any ideas about what might fix it.
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Idk if you've resolved it or contacted them yet. Either way if you need the sun I recommend googling 5G verizon sim and clicking the link to the verizon page for it. I contacted a few reps and they told me I couldn't order a new one online but had to go in the store. Store is too far so shipping is easier. I was able to select the 5G sim for the line.
I know if the phone doesn't register with their servers properly, you won't get access to their CDMA bands. Which results in the same issues as if you have like a OP7P on Verizonm you can send but not receive messages. You have to have them provision the line as CDMA-LESS so it sends your SMS over LTE as well, and viola it works. (OP7P doesn't have the proper CDMA radio to access it, but the OP8P does but it still doesn't work unless Verizon sells you the phone). Worth a shot. SMS works on my unlocked N20U on Verizon but my line was previously already set to CDMA-LESS as I came from a OP7P.
bmk007 said:
Idk if you've resolved it or contacted them yet. Either way if you need the sun I recommend googling 5G verizon sim and clicking the link to the verizon page for it. I contacted a few reps and they told me I couldn't order a new one online but had to go in the store. Store is too far so shipping is easier. I was able to select the 5G sim for the line.
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I did a factory reset last night and it seems to be working better today but I still experienced issues. I'm going to get a new sim. Now if I could just get the chat service on Verizon's website to work. I might have to call them because the chat service seems broken.
Do you have a direct link for the 5g sim page? I searched google but didn't see it. I'll keep looking.
[edit] I found the page, but it's broken. It loads and then goes blank. I tried it in 3 different browsers and it does the same thing in all of them. I always have trouble with Verizon's site. It's complete garbage.
http://https://www.verizon.com/support/4g-sim-card-faqs/ That's the link I used and under section 4. I logged into my account and it had me select the line. I have been having issues with Verizon support and account pages for the past month or so as well.
bmk007 said:
http://https://www.verizon.com/support/4g-sim-card-faqs/ That's the link I used and under section 4. I logged into my account and it had me select the line. I have been having issues with Verizon support and account pages for the past month or so as well.
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Yea, that's what I found. When I get to the slect a line part it shows while it's loading but then the whole page goes blank. I've tried 4 different browsers now and the same happens on them all. Verizon needs a new web admin because their site is broken and has been for ages. Crazy that such a large company could have such a broken site. Now I'm going to try the app. If that doesn't work I guess I'll call them tomorrow.
bmk007 said:
http://https://www.verizon.com/support/4g-sim-card-faqs/ That's the link I used and under section 4. I logged into my account and it had me select the line. I have been having issues with Verizon support and account pages for the past month or so as well.
Click to expand...
Click to collapse
This is what happens. It goes from this: https://gyazo.com/66cc63bc7d67af551edb28ae491f7b12
To this: https://gyazo.com/d0e600d9208bb4f26b2eb1881eda4cfd
All 4 browsers do this.
[edit] I was finally able to reach support via the myVerizon app. I have a new sim on the way.

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