[Q] LTE Doesn't work? - Nexus 5 Q&A, Help & Troubleshooting

Hey guys, so my N5 can't exactly read my sim card properly. It can recognize that a sim card has been inserted but LTE doesn't work. After playing around for a while, I found that if I set my phone to 2g it works temporarily, but 3g and LTE does nothing at all. This isn't exactly a hardware problem because my sim card can still be read. Is there any way to fix this?

did you have a LTE device before on your provider?

bboysamm said:
Hey guys, so my N5 can't exactly read my sim card properly. It can recognize that a sim card has been inserted but LTE doesn't work. After playing around for a while, I found that if I set my phone to 2g it works temporarily, but 3g and LTE does nothing at all. This isn't exactly a hardware problem because my sim card can still be read. Is there any way to fix this?
Click to expand...
Click to collapse
#1 Who is your Carrier?
#2 Is your Subscriber Identity Module capable of LTE?
#3 Are you on a prepaid or post paid service?
Most likely problem; Have you paid your bill recently?

Spectrys said:
#1 Who is your Carrier?
#2 Is your Subscriber Identity Module capable of LTE?
#3 Are you on a prepaid or post paid service?
Most likely problem; Have you paid your bill recently?
Click to expand...
Click to collapse
I have the sim card in a s3 right now as I try to figure out this issue, and it's working just fine. Using AT&T right now

bboysamm said:
I have the sim card in a s3 right now as I try to figure out this issue, and it's working just fine. Using AT&T right now
Click to expand...
Click to collapse
Is your nexus new or used?
Have you tried resetting it?
Edit: Stupid, Stupid Me, just go check your APN settings.
Settings>More>Mobile Networks>Access Point Names
Check and see if a AT&T one shows up

Spectrys said:
Is your nexus new or used?
Have you tried resetting it?
Edit: Stupid, Stupid Me, just go check your APN settings.
Settings>More>Mobile Networks>Access Point Names
Check and see if a AT&T one shows up
Click to expand...
Click to collapse
An AT&T one did show up but it didn't work at all

bboysamm said:
An AT&T one did show up but it didn't work at all
Click to expand...
Click to collapse
OK good!
Try these instructions:
http://apn-settings.com/us/att-apn-settings/
I am in Canada and I do not know the settings off by heart so try the above instructions

Spectrys said:
OK good!
Try these instructions:
http://apn-settings.com/us/att-apn-settings/
I am in Canada and I do not know the settings off by heart so try the above instructions
Click to expand...
Click to collapse
No luck neither of them worked. I tried restarting the phone too

bboysamm said:
No luck neither of them worked. I tried restarting the phone too
Click to expand...
Click to collapse
OK...
Have you tried factory reset?
Otherwise call at&t and get the specific info

Spectrys said:
OK...
Have you tried factory reset?
Otherwise call at&t and get the specific info
Click to expand...
Click to collapse
Yeah, I have. I tried factory reseting to 4.4.4 and to the android L developer preview... No luck
Is it an issue with the APN? I'm still really confused as to what the problem is

bboysamm said:
Yeah, I have. I tried factory reseting to 4.4.4 and to the android L developer preview... No luck
Is it an issue with the APN? I'm still really confused as to what the problem is
Click to expand...
Click to collapse
It sounds like the APN is just messed up, if you have another carrier Sim handy, I'd give it a try.
I have been looking for other APN configurations for AT&T for you and all of them look the same.

Spectrys said:
It sounds like the APN is just messed up, if you have another carrier Sim handy, I'd give it a try.
I have been looking for other APN configurations for AT&T for you and all of them look the same.
Click to expand...
Click to collapse
Yeah. I tried multiple apns myself.... No luck. Would that thing that's been coming up recently about using that "Nexus 5 Field Test" app to change LTE settings affect my phone at all?

bboysamm said:
Yeah. I tried multiple apns myself.... No luck. Would that thing that's been coming up recently about using that "Nexus 5 Field Test" app to change LTE settings affect my phone at all?
Click to expand...
Click to collapse
I have not personally played around with it yet, I have read the posts though. You could give it a shot.
It does tweak some settings, such as LTE mode and things. Your N5 may be in some weird mode. You could check and compare with the posts.

Related

I Cant Make Calls After Installing ROM - HELP

i rooted and s-off my htc inspire 4g. i got tmobile. i installed the virtuous unity rom also. but after i inserted my sim card, i cant make any calls. why is this?
What do you show for APNs. You could try to reset them.
cableguychad said:
What do you show for APNs. You could try to reset them.
Click to expand...
Click to collapse
hi, cableguychad.. 'mobile networks' in Wireless & Networks is greyed out. i cant access it to access apn. what do i do?
I would try reflashing rom with your sim card inserted. I sets apns on first boot of the phone.
cableguychad said:
I would try reflashing rom with your sim card inserted. I sets apns on first boot of the phone.
Click to expand...
Click to collapse
that sounds very logical. i had installed virtuous unity without my sim card in the phone. but nowi am in the process now of installed android revolution.. and i will have my sim card in the phone as i flash the new rom.. thanks cableguychad.. i appreciate the help man.
cableguychad said:
I would try reflashing rom with your sim card inserted. I sets apns on first boot of the phone.
Click to expand...
Click to collapse
cableguychad, i reflashed the phone with the sim card in it. but that didnt solve my problem. i still can t make calls. what must i do now?
trapzz said:
cableguychad, i reflashed the phone with the sim card in it. but that didnt solve my problem. i still can t make calls. what must i do now?
Click to expand...
Click to collapse
Your APN isn't set to pick up T-Mobile signal so you will have to edit the APN
Sent from my Inspire 4G using XDA Premium App
XAviierG said:
Your APN isn't set to pick up T-Mobile signal so you will have to edit the APN
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
hi, cableguychad.. heres an update.. i checked in mobile settings to automatically search for my network. it found tmobile. then when i try to make a call, the call drops after 2 secs of calling. on my 3rd attempt of making a call, now when i dial a number, it doesnt even dial. whats going on?
trapzz said:
hi, cableguychad.. what settings do i use to edit the APN to use tmobile?
Click to expand...
Click to collapse
http://tinyurl.com/3nbz5gy
Try searching, I typed "T-mobile apn" into google and found answers in seconds, far easier than waiting for someone to reply with the answer here.
HAHA, Pirateghost beat me to it.
Jake33108 said:
Try searching, I typed "T-mobile apn" into google and found answers in seconds, far easier than waiting for someone to reply with the answer here.
HAHA, Pirateghost beat me to it.
Click to expand...
Click to collapse
hi jake.. i looked for APN settings in goolge. but i applied them and still i'm not able to make calls. i dont get it. i installed 3 different custom roms. and i get the same issue.
just to let you know, i'm using an htc inspire 4g. i'm on tmobile. i rooted and s-off the phone and its supposed to be unlocked. but i'm not able to make calls. what do i do?
trapzz said:
hi jake.. i looked for APN settings in goolge. but i applied them and still i'm not able to make calls. i dont get it. i installed 3 different custom roms. and i get the same issue.
just to let you know, i'm using an htc inspire 4g. i'm on tmobile. i rooted and s-off the phone and its supposed to be unlocked. but i'm not able to make calls. what do i do?
Click to expand...
Click to collapse
How did you root? Are you sure you're sim unlocked and carrier unlocked? APN should have nothing to do with making calls; APNs are for data connections.
Gene Poole said:
How did you root? Are you sure you're sim unlocked and carrier unlocked? APN should have nothing to do with making calls; APNs are for data connections.
Click to expand...
Click to collapse
hi, gene poole.. i used the HTC Inspire/DHD Hack Kit found here:
http://forum.xda-developers.com/showthread.php?t=952352
if APNs is for data, then why the hell did the other forum members on this thread give me idiotic advice on settings APNs knowing i cant make calls?
anyway gene ppoole, i cant make calls. sometimes the tmobile logo appears on the top left corner.. then it disappears. and i made a call that lasted only 15 secs. then i wasnt able to make another call. this is strange. what must i do?
Could we get some background on all this? Where did you get the phone (it's an AT&T phone and you're T-Mobile--why)? Was it damaged, or damaged and repaired? Was it used? Was it obtained from a friend? Craigslist?
I ask because it sounds like there's some problem with the phone's hardware to me. It may be something as simple as a loose connection (if the phone was disassembled for repaires, i.e.). It might be worse. Is it warrantied?
Gene Poole said:
Could we get some background on all this? Where did you get the phone (it's an AT&T phone and you're T-Mobile--why)? Was it damaged, or damaged and repaired? Was it used? Was it obtained from a friend? Craigslist?
I ask because it sounds like there's some problem with the phone's hardware to me. It may be something as simple as a loose connection (if the phone was disassembled for repaires, i.e.). It might be worse. Is it warrantied?
Click to expand...
Click to collapse
hi gene poole. i got the phone through craigslist. the guy who sold it to me said it was brand new. and it doesnt have any scratches on it whatsoever. everything looks perfect.
as far as warranty, i'm not sure. this is something i can check. but again, the phone looks brand new. i got it with the box and manuals and everything included.
i did flash it 3 times on 3 different roms. and it still gives me the same issue. do you think i should take it in for repairs? if so, where can i get the stock rom so it doesnt look like i broke the warranty?
or maybe i should re-root it and s-off again? maybe this will solve it?
How did you go about rooting it? It might not have gotten sim unlocked and/or carrier unlocked.
Gene Poole said:
How did you go about rooting it? It might not have gotten sim unlocked and/or carrier unlocked.
Click to expand...
Click to collapse
hi gene poole.. or, it might not have gotten the sim unlocked properly since the tmobile signal comes and goes sporadically. i made a call that lasted 10 secs before the call dropped. and when i try to call, the call drops immediately. most of the time i cant make calls. and the tmobiile logo appears then disappears from the upper left hand corner.
i rooted it using HTC Inspire/DHD Hack Kit V12.3. the link is below.
http://forum.xda-developers.com/showthread.php?t=952352
i think i should unlock it with another tool. can you provide me with a tool that will unlock and re-root the phone? i really need to solve this issue.. thank you gene poole..
trapzz said:
hi gene poole.. or, it might not have gotten the sim unlocked properly since the tmobile signal comes and goes sporadically. i made a call that lasted 10 secs before the call dropped. and when i try to call, the call drops immediately. most of the time i cant make calls. and the tmobiile logo appears then disappears from the upper left hand corner.
i rooted it using HTC Inspire/DHD Hack Kit V12.3. the link is below.
http://forum.xda-developers.com/showthread.php?t=952352
i think i should unlock it with another tool. can you provide me with a tool that will unlock and re-root the phone? i really need to solve this issue.. thank you gene poole..
Click to expand...
Click to collapse
This has proven to be the preferred method of rooting/unlocking. I agree with gene poole that it sounds like either the unlocking step of the root process wasn't done completely or at all. I suggest returning to stock (http://forum.xda-developers.com/showthread.php?t=1208507) and trying again.
I'm still leaning toward a hardware issue. Do you have a friend with an AT&T SIM that could let you borrow it to see if it does wonky stuff with a native SIM?
Gene Poole said:
I'm still leaning toward a hardware issue. Do you have a friend with an AT&T SIM that could let you borrow it to see if it does wonky stuff with a native SIM?
Click to expand...
Click to collapse
Is it possible that he had a bad flash of a radio somewhere along the line that would cause it? OP - did you try flashing any radios after rooting?

[Q] Help! Sim Mod won't Work In The US??

Hi there,
I've a sim mod rooted MPQ and it work just fine back in China with a carrier named United Comm(WCDMA), but now I'm here in RiverSide CA and my phone won't roaming. Even if I removed the sim card, there are still signal sign and I'm not able to switch the mobile network mode to WCDMA and it ask me to activate the phone each time I turn it on. I think it's locked. I want to use a T-MOBILE sim card. Is there any thing I can do?
electricbug said:
Hi there,
I've a sim mod rooted MPQ and it work just fine back in China with a carrier named United Comm(WCDMA), but now I'm here in RiverSide CA and my phone won't roaming. Even if I removed the sim card, there are still signal sign and I'm not able to switch the mobile network mode to WCDMA and it ask me to activate the phone each time I turn it on. I think it's locked. I want to use a T-MOBILE sim card. Is there any thing I can do?
Click to expand...
Click to collapse
It keeps connecting to Sprint from the sounds of it... if you remove the SIM and it still connects to signal.
I thought there was some software modifications necessary for it to work in the US?
Did you bother reading any threads? There's several that are about this exact topic.
http://forum.xda-developers.com/showthread.php?t=2147459
arrrghhh said:
It keeps connecting to Sprint from the sounds of it... if you remove the SIM and it still connects to signal.
I thought there was some software modifications necessary for it to work in the US?
Did you bother reading any threads? There's several that are about this exact topic.
http://forum.xda-developers.com/showthread.php?t=2147459
Click to expand...
Click to collapse
I've read this post but it I didn't seem to find a way out, United Comm should be carried by AT&T here in the US, so that could be a problem why it's not working, and thank you for ur caring, it's always u who reply my question first
electricbug said:
I've read this post but it I didn't seem to find a way out, United Comm should be carried by AT&T here in the US, so that could be a problem why it's not working, and thank you for ur caring, it's always u who reply my question first
Click to expand...
Click to collapse
Well I guess I would answer that question first... can you try the SIM in another device? Does the SIM work?
Now the other issue - re-read that thread, there is some good info on frequencies if you missed it... perhaps the Q does not support the frequencies you require?
Good luck.
arrrghhh said:
Well I guess I would answer that question first... can you try the SIM in another device? Does the SIM work?
Now the other issue - re-read that thread, there is some good info on frequencies if you missed it... perhaps the Q does not support the frequencies you require?
Good luck.
Click to expand...
Click to collapse
well, I tried it on a galaxy S III, it works just fine and the displayed carrier is AT&T, I'll try the radio comm method but I'm not sure that it's the right way to fix it, dose it means that only GSM connection but not WCDMA can be unlocked?
electricbug said:
well, I tried it on a galaxy S III, it works just fine and the displayed carrier is AT&T, I'll try the radio comm method but I'm not sure that it's the right way to fix it, dose it means that only GSM connection but not WCDMA can be unlocked?
Click to expand...
Click to collapse
I used my Q on Sprint, so I don't know.
Again, there is some information about frequencies in that thread. The hardware specs are listed there, perhaps you are running into limitations with the frequency required.
Have you edited NV item? Photon Q is locked for US GSM cariers.
Look here for info.
http://forum.xda-developers.com/showthread.php?t=2166542
i bought my phone on ebay (with sim-mod). someone was selling it from the us because he had problems like u. so i only paid 110€ for modded phone. was looking like new + unlocked bootloader status code 1 and unreleased test-rom with apps from sprint, google and motorola
but back to your problem go to the dialer type *#*#4636#*#*
then a menu will open. click on the first tap iam not sure but i think the name is phone information. in the window that popup scroll down.
there is a dropdown-menu. maybe that can help you. try diffrent things. i think cdma is the right?
if that doesnt help. u can change the baseband by pressing preference in the navigationBar if u are still in the phone information menu.
maybe a reboot is needed to let the changes work. but if u rebooted check first if the options u take are still set. sometimes they reset by rebooting
huhu1312 said:
i bought my phone on ebay (with sim-mod). someone was selling it from the us because he had problems like u. so i only paid 110€ for modded phone. was looking like new + unlocked bootloader status code 1 and unreleased test-rom with apps from sprint, google and motorola
but back to your problem go to the dialer type *#*#4636#*#*
then a menu will open. click on the first tap iam not sure but i think the name is phone information. in the window that popup scroll down.
there is a dropdown-menu. maybe that can help you. try diffrent things. i think cdma is the right?
if that doesnt help. u can change the baseband by pressing preference in the navigationBar if u are still in the phone information menu.
maybe a reboot is needed to let the changes work. but if u rebooted check first if the options u take are still set. sometimes they reset by rebooting
Click to expand...
Click to collapse
What kind of test-rom did you have in your phone? Could you post screenshot from About phone?

[Q] No service on new Nexus 5, but data works

Hi,
Just bought a brand new Nexus 5 from a person wanting to keep his iPhone.
Everything is working fine, except it says "No service" (sometimes with one bar, sometimes with all four). Data is working fine though, but neither SMS/MMS or phonecalls works. Sometimes, when i reset/reboot i doesn't say "No Service", but after one single phonecall it reverts back to "No Service" and only data works again.
Iv'e tried resetting with the firmware on the phone from the start, tried flashing both kot49h and krt16m, tried getting a new sim (which works fine in my old Nexus 3), tried different radio-settings but nothing works for me.
Any thought of, what I can do? (before I ship it off to repair, which would cost quite a lot)
Thanks, in advance!
KristianK said:
Hi,
Just bought a brand new Nexus 5 from a person wanting to keep his iPhone.
Everything is working fine, except it says "No service" (sometimes with one bar, sometimes with all four). Data is working fine though, but neither SMS/MMS or phonecalls works. Sometimes, when i reset/reboot i doesn't say "No Service", but after one single phonecall it reverts back to "No Service" and only data works again.
Iv'e tried resetting with the firmware on the phone from the start, tried flashing both kot49h and krt16m, tried getting a new sim (which works fine in my old Nexus 3), tried different radio-settings but nothing works for me.
Any thought of, what I can do? (before I ship it off to repair, which would cost quite a lot)
Thanks, in advance!
Click to expand...
Click to collapse
Does the phone even show an imei number?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
Does the phone even show an imei number?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes it does
KristianK said:
Yes it does
Click to expand...
Click to collapse
What's your service provider?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
What's your service provider?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
A European one called Telia, or TeliaSonara, depending on your country. I live in Denmark, and here it's called Telia.
KristianK said:
A European one called Telia, or TeliaSonara, depending on your country. I live in Denmark, and here it's called Telia.
Click to expand...
Click to collapse
Have you tried Settings >More>Mobile Networks>Network Operators and play around with those?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
Have you tried Settings >More>Mobile Networks>Network Operators and play around with those?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah, that doesn't work either. Sometimes it can't even find any operators :/
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
SteveMurphy said:
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
Click to expand...
Click to collapse
Iv'e checked and double-checked all of the APN-settings. They should be allright. Also, the sim is active (and it works fine in my Nexus 3)
Don't want to look offensive, but are you on wifi?
Dansker her også
The problem you have, i faced that when my old phone got stolen. So less then a week ago my old phone got stolen (got it back, but bought a nexus 5 now :3) i called the insurance company and police to report it stolen, and i got it IMEI locked with the help of the police. And when that happends you wont be able to call or text from it, but your data will work for tracking it.
So my guess is that its a stolen phone and the original owner reported it stolen to the police, and now its IMEI locked.
Try and call the police and give them the IMEI number, and tell them what you told us and ask if its locked.
Great day to you!
GR0S said:
Don't want to look offensive, but are you on wifi?
Click to expand...
Click to collapse
No I'm not ^^
@Zestia , I'll try that, although the websites with blacklist-lookup that I've tried the IMEI with, didn't say that it's stolen.
Did you check to see if your phone is blacklisted for being lost/stolen?
SteveMurphy said:
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
Click to expand...
Click to collapse
Phone Calls dont use apn settings... Even with no apn settings you are able to make calls.. Well at least in Canada... Not sure about other country but i think it would be the same...
Sent from my Nexus5 using Tapatalk
gd6noob said:
Did you check to see if your phone is blacklisted for being lost/stolen?
Click to expand...
Click to collapse
I'll get a response later today (hopefully)
EDIT: I was :/

4g LTE broken on verizon m8 after travel

Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
karunamuni said:
Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
Click to expand...
Click to collapse
These are the vzw apn settings. Anything not in the screen shot is either nothing or not set
karunamuni said:
Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
Click to expand...
Click to collapse
Anything not in the screen shots are either "nothing" or "not set"
Still Stumped
BladeRunner said:
Anything not in the screen shots are either "nothing" or "not set"
Click to expand...
Click to collapse
Thanks for the APN settings. Everything looks correct on my phone. Any other suggestions?
karunamuni said:
Thanks for the APN settings. Everything looks correct on my phone. Any other suggestions?
Click to expand...
Click to collapse
what preferred network type is it set to? Global? LTE/CDMA only or something else?
I'm assuming you're running the full stock rom. A factory reset would almost certainly clear it up for you. I know it sucks to set up your phone again but I'll bet it works.

T-Mobile LTE problem in Canada (Solved)

Hey, thought id ask here. I have s8+ from Freedom Mobile (canada). I unlocked the phone and decided to go with Tmobile. Phone works fine in US but as soon as i went back to Canada DATA doesnt work. Ive had 3g few times but 99% of time its not working. 5 days in Canada already. I did what Tmobile recommenced. didnt help.
After I do a hard reset on the phone i have 3G (which works pretty quick) but it took 20 min for signal to disappear and i havent had it since. Phone calls work absolutely fine, its the data thats a problem. Yes i still have an account with freedom and phone does work fine on LTE there.
Any thoughts???
Im thinking may be I should push a tmobile firmware. May be that will fix it. I think i have tried everything else already.
Own31 said:
Hey, thought id ask here. I have s8+ from Freedom Mobile (canada). I unlocked the phone and decided to go with Tmobile. Phone works fine in US but as soon as i went back to Canada DATA doesnt work. Ive had 3g few times but 99% of time its not working. 5 days in Canada already. I did what Tmobile recommenced. didnt help.
After I do a hard reset on the phone i have 3G (which works pretty quick) but it took 20 min for signal to disappear and i havent had it since. Phone calls work absolutely fine, its the data thats a problem. Yes i still have an account with freedom and phone does work fine on LTE there.
Any thoughts???
Im thinking may be I should push a tmobile firmware. May be that will fix it. I think i have tried everything else already.
Click to expand...
Click to collapse
What Canadian carrier are you connecting to? Try a different one if possible. I have connected to Rogers (LTE) and Telus 3g if I remember correctly.
sabresfan said:
What Canadian carrier are you connecting to? Try a different one if possible. I have connected to Rogers (LTE) and Telus 3g if I remember correctly.
Click to expand...
Click to collapse
That's what mobile asked me to do. On its own the phone mostly chooses Telus.
I may be able to connect to bell not Rogers. Although phone does connect at times to both bell and Rogers on its own.
Whether I connect or phone does it on its own I still have no interest connection.
Own31 said:
That's what mobile asked me to do. On its own the phone mostly chooses Telus.
I may be able to connect to bell not Rogers. Although phone does connect at times to both bell and Rogers on its own.
Whether I connect or phone does it on its own I still have no interest connection.
Click to expand...
Click to collapse
Possibly check your apn and see if it's correct. I had similar issues on my old note 2 like this. Good luck
sabresfan said:
Possibly check your apn and see if it's correct. I had similar issues on my old note 2 like this. Good luck
Click to expand...
Click to collapse
Thanks for the help. I tried putting an apn for telus since that is the network which the phone is connected right now but nothing happened.
Will search more for a solution
Own31 said:
Thanks for the help. I tried putting an apn for telus since that is the network which the phone is connected right now but nothing happened.
Will search more for a solution
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Did you enable Data Roaming in Settings?
Do you use T-Mo SIM card? If so, you need to use T-Mo apn.
sabresfan said:
Possibly check your apn and see if it's correct. I had similar issues on my old note 2 like this. Good luck
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Danny Noman said:
Did you enable Data Roaming in Settings?
Do you use T-Mo SIM card? If so, you need to use T-Mo apn.
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Yep you both are right. Solved it a few days ago. When Sabresfan mentioned it i was trying to get Apn for telus as thats the network S8 connected to in Canada. Then went on youtube and some guy had Apn video for tmobile. I put that in and everything works fine so far. Now even have LTE. Next week will go to states to test see if everything fine with the phone over there.

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