[Q] No service on new Nexus 5, but data works - Nexus 5 Q&A, Help & Troubleshooting

Hi,
Just bought a brand new Nexus 5 from a person wanting to keep his iPhone.
Everything is working fine, except it says "No service" (sometimes with one bar, sometimes with all four). Data is working fine though, but neither SMS/MMS or phonecalls works. Sometimes, when i reset/reboot i doesn't say "No Service", but after one single phonecall it reverts back to "No Service" and only data works again.
Iv'e tried resetting with the firmware on the phone from the start, tried flashing both kot49h and krt16m, tried getting a new sim (which works fine in my old Nexus 3), tried different radio-settings but nothing works for me.
Any thought of, what I can do? (before I ship it off to repair, which would cost quite a lot)
Thanks, in advance!

KristianK said:
Hi,
Just bought a brand new Nexus 5 from a person wanting to keep his iPhone.
Everything is working fine, except it says "No service" (sometimes with one bar, sometimes with all four). Data is working fine though, but neither SMS/MMS or phonecalls works. Sometimes, when i reset/reboot i doesn't say "No Service", but after one single phonecall it reverts back to "No Service" and only data works again.
Iv'e tried resetting with the firmware on the phone from the start, tried flashing both kot49h and krt16m, tried getting a new sim (which works fine in my old Nexus 3), tried different radio-settings but nothing works for me.
Any thought of, what I can do? (before I ship it off to repair, which would cost quite a lot)
Thanks, in advance!
Click to expand...
Click to collapse
Does the phone even show an imei number?
Sent from my Nexus 5 using Tapatalk

justinisloco said:
Does the phone even show an imei number?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes it does

KristianK said:
Yes it does
Click to expand...
Click to collapse
What's your service provider?
Sent from my Nexus 5 using Tapatalk

justinisloco said:
What's your service provider?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
A European one called Telia, or TeliaSonara, depending on your country. I live in Denmark, and here it's called Telia.

KristianK said:
A European one called Telia, or TeliaSonara, depending on your country. I live in Denmark, and here it's called Telia.
Click to expand...
Click to collapse
Have you tried Settings >More>Mobile Networks>Network Operators and play around with those?
Sent from my Nexus 5 using Tapatalk

justinisloco said:
Have you tried Settings >More>Mobile Networks>Network Operators and play around with those?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah, that doesn't work either. Sometimes it can't even find any operators :/

More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.

SteveMurphy said:
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
Click to expand...
Click to collapse
Iv'e checked and double-checked all of the APN-settings. They should be allright. Also, the sim is active (and it works fine in my Nexus 3)

Don't want to look offensive, but are you on wifi?

Dansker her også
The problem you have, i faced that when my old phone got stolen. So less then a week ago my old phone got stolen (got it back, but bought a nexus 5 now :3) i called the insurance company and police to report it stolen, and i got it IMEI locked with the help of the police. And when that happends you wont be able to call or text from it, but your data will work for tracking it.
So my guess is that its a stolen phone and the original owner reported it stolen to the police, and now its IMEI locked.
Try and call the police and give them the IMEI number, and tell them what you told us and ask if its locked.
Great day to you!

GR0S said:
Don't want to look offensive, but are you on wifi?
Click to expand...
Click to collapse
No I'm not ^^
@Zestia , I'll try that, although the websites with blacklist-lookup that I've tried the IMEI with, didn't say that it's stolen.

Did you check to see if your phone is blacklisted for being lost/stolen?
SteveMurphy said:
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
Click to expand...
Click to collapse
Phone Calls dont use apn settings... Even with no apn settings you are able to make calls.. Well at least in Canada... Not sure about other country but i think it would be the same...
Sent from my Nexus5 using Tapatalk

gd6noob said:
Did you check to see if your phone is blacklisted for being lost/stolen?
Click to expand...
Click to collapse
I'll get a response later today (hopefully)
EDIT: I was :/

Related

[Q] Cant make calls

Hi, i'm from brazil, i bought the cell in Ebay locked, i rooted and unlocked, after about 3 hours it has stopped working, cant make call, internet, nothing..i already tried install ZEUS rom, but still not working, back to stock and nothing, when i try make call appear "Network not available" and emergency call "Out of service area", so anyone can help me?
ps: sorry my english
anyone can help please
during those 3 hours
did it make phone call ??
Did you try a battery pull?
Sim pull?
New sim?
Umm.. did you cally Sammy? Remember.. they <3 you.. lol...
Good luck.
are the apns set?
during those 3 hours
did it make phone call ??
Click to expand...
Click to collapse
yes, and sms too
are the apns set?
Click to expand...
Click to collapse
when i click in "mobile networks" appears: Insert Sim Card (Insert SIM card to access network services), but sim card is inside
pajezaum said:
yes, and sms too
when i click in "mobile networks" appears: Insert Sim Card (Insert SIM card to access network services), but sim card is inside
Click to expand...
Click to collapse
New sim..
Sent from my A500 using Tapatalk
is this possible a burnt sim? it happen on my brothers iphone 4s . it burnted 2 sims in 1 week
Sent from my SAMSUNG-SGH-I997 using XDA App
Optimus-Prime said:
are the apns set?
Click to expand...
Click to collapse
the APN are not needed for calls. just to surf the Internet
Correct me if I'm wrong.
what you say. I think the SIM is burned. try a new and tell us how it goes
Sometimes the server of my operator falls and I can not make calls or messages.for about 5 minutes. or up to 6 hours
I would try a total reset first GTG's Ultimate Unbrick http://forum.xda-developers.com/showthread.php?t=1116251
If you're interested I can host that file. If that is OK with the Author that is
Hi Pajezaum
I'm from Brazil São Paulo as well and bought my Infuse August last year.
Mine I bought it unlocked, to prevent this kind of problem, .
Anyway, I'm using Claro and it's working perfect, stock factory ROM.
I suggest you test another sim card, even try from another mobile provider.
Infuse is Quad-band, so maybe it's not a frequency problem.
Any problem, contact me.
is this possible a burnt sim? it happen on my brothers iphone 4s . it burnted 2 sims in 1 week
Click to expand...
Click to collapse
the APN are not needed for calls. just to surf the Internet
Correct me if I'm wrong.
what you say. I think the SIM is burned. try a new and tell us how it goes
Sometimes the server of my operator falls and I can not make calls or messages.for about 5 minutes. or up to 6 hours
Click to expand...
Click to collapse
The sim is OK, because works on other cell, i tried 2 different operators sim, and internet not work, only wifi.
I would try a total reset first GTG's Ultimate Unbrick http://forum.xda-developers.com/show....php?t=1116251
If you're interested I can host that file. If that is OK with the Author that is
Click to expand...
Click to collapse
Rally1969, when i installed ZEUS rom and saw the problem stayed, i use GTG's Ultimate Unbrick and still not working after stock rom installed
any possibility of the IMEI is blocked?
markbyck, i sent a message for you.
if you are blocked by imei then you should be able to get incomming calls, but when every you try making an outgoing call you signal will jump to no service, ( i bought a stolen phone before ) F**KING craiglist
guys, i installed DarkyRom and show 'Sim card PUK-Locked' any idea?
puk blocked means you need a new sim card
Sent from my SAMSUNG-SGH-I997 using XDA App

Getting Cell Service with NO SIM! And some other guys number ! Help

I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
tekkski said:
I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
Click to expand...
Click to collapse
It sounds like you didnt flash the proper stock image. I would start with that and report back.
http://forum.xda-developers.com/showthread.php?t=1755386
tekkski said:
I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
Click to expand...
Click to collapse
I thought the I575 was an old slide phone. So A. your in the wrong section of the forum since this is Verizon's S3 or B. you mentioned the wrong device number? I saw phones before working and running on networks without sim-cards but that was years ago. If it is an S3, you sure it's a Verizon device? Also since you see 3g....can you browse around in the browser or make a phone call?
ctsr
galchristian said:
I thought the I575 was an old slide phone. So A. your in the wrong section of the forum since this is Verizon's S3 or B. you mentioned the wrong device number? I saw phones before working and running on networks without sim-cards but that was years ago. If it is an S3, you sure it's a Verizon device? Also since you see 3g....can you browse around in the browser or make a phone call?
Click to expand...
Click to collapse
Yes, it's a galaxy s3 16gb in white. It looks like currently I was using the tar66 using ODIN. I'm reverting back to the bone stock one now. As far as the models go isn't the SCH-I575 the Verizon version of the S3?
I'm waiting on the stock unrooted rom to take through ODIN and will report back. Thank you for taking the time to try and help.
Ohh, yes the internet works and when I make phone calls with or with out my sim in it makes calls successfully but the other guys number shows up. What the heck did this guy do to the phone!
Our model is the SCH-i535
Dont thank/like/rep my posts or ill report you.
DROID3R said:
Our model is the SCH-i535
Dont thank/like/rep my posts or ill report you.
Click to expand...
Click to collapse
You are obviously absolutley correct. I'm frantically trying to figure this out. I have flashed the stock rom and don't have super user anymore. The problem persists with the guys number.
Could he have flashed a custom kernel and modem or does reverting back using the stock rom cover all that ?
tekkski said:
You are obviously absolutley correct. I'm frantically trying to figure this out. I have flashed the stock rom and don't have super user anymore. The problem persists with the guys number.
Could he have flashed a custom kernel and modem or does reverting back using the stock rom cover all that ?
Click to expand...
Click to collapse
The one i linked covers all that and completely erases all data on the phone. Did you insert your sim after the stock flash?
toy028 said:
The one i linked covers all that and completely erases all data on the phone. Did you insert your sim after the stock flash?
Click to expand...
Click to collapse
I just double checked and I had the I535VRLAG1 version, yours is the I535VRALF2 in the link you posted trying this now. The crazy thing is that it even says that the sim is activated with MY number! but the calls are still comming from him. I even tried wiping the device and clearing the cache. I also tried to JUST flash the modem with VRLG1.modem.tar.md5 and nothing :\. Waiting on the file from your link to download and will try that.
Is it possible that this is being caused by something on Verizon's end? The phone ( with out the SIM ) is registered to him somehow? I know this is not normal but because his GF worked for Verizon could they have done something funky?
Yeah its definitely possible its from something she did to the phone but most likely nothing from Verizon's end. Does the IMEI number under status match the IMEI number under the battery?
toy028 said:
Yeah its definitely possible its from something she did to the phone but most likely nothing from Verizon's end. Does the IMEI number under status match the IMEI number under the battery?
Click to expand...
Click to collapse
Yes IMEI is the same in the OS as behind the battery.
The curious thing is that on the same screen in the OS where you find the IMEI there is also a field called Network and it says " Unknown"
It also has things like:
Eri v : 5
Mobile network type : EvDo-rev.a:8
The thing I keep coming back to is how is it possible for this phone to make calls\ have data with out a sim?
Starting to really think I got cheated
Cheated? Sounds like you have free Verizon service.
Roll with it. If you really want a bill you can have mine...
Sent from my SGH-I535 using Tapatalk 2
tekkski said:
Yes IMEI is the same in the OS as behind the battery.
The curious thing is that on the same screen in the OS where you find the IMEI there is also a field called Network and it says " Unknown"
It also has things like:
Eri v : 5
Mobile network type : EvDo-rev.a:8
The thing I keep coming back to is how is it possible for this phone to make calls\ have data with out a sim?
Starting to really think I got cheated
Click to expand...
Click to collapse
Very strange that's for sure. Try re-provisioning the device *2767*3855#
toy028 said:
Very strange that's for sure. Try re-provisioning the device *2767*3855#
Click to expand...
Click to collapse
Just did and the same thing happened. I went to the Verizon store and the guy there had no idea and got me in touch with tech support from the store. They were dumbfounded and flat out said that what is happening is impossible. "It's impossible to make\receive phone calls with out a sim unless they are emergency" I harped on the fact that I am making phone calls as one of their other customers and that this is a big deal. In the end since I had the insurance and extended warranty they will ship me a new phone.
tekkski said:
Just did and the same thing happened. I went to the Verizon store and the guy there had no idea and got me in touch with tech support from the store. They were dumbfounded and flat out said that what is happening is impossible. "It's impossible to make\receive phone calls with out a sim unless they are emergency" I harped on the fact that I am making phone calls as one of their other customers and that this is a big deal. In the end since I had the insurance and extended warranty they will ship me a new phone.
Click to expand...
Click to collapse
Wow... you gave away free service
Dont thank/like/rep my posts or ill report you.
Yeah i agree. Screw it. Just forward your number to the new one until everyone gets used to the new number. Free service equals win baby win
Sent from my SCH-I535 using xda app-developers app

[Q] Network connection cuts out - Not registered on network

I have read a few threads about this issue, but none of them seem to be the same exact problem..
Right now I am running ParanoidAndroid 2.15 with InstigatorX 6.3.6 kernel.
When I first noticed the problem I was on PA 2.13/IX 6.3.6 I believe and I was using the UCLF6 modem.
My network connection was fine until one day I noticed that I had 0 connectivity and when I tried to make a phone call it said I wasn't registered on the network.
Sooo the issue..
My network connection constantly shows that I am not connected to the ATT network, sometimes the network is out for a good 5 minutes or so before it connects to it again. When it does connect to the network it usually shows up as connected to the Edge network..once in a while it will show 3g; I used to have full bars of 4g/hspa.
After a few minutes go by, the network connection cuts off and I am again once disconnected from the network.
From the time I had no problem with my connection to when it started disconnecting from the network I have no idea what happened.
Yes, I do flash ROMs a lot, but this seemed to happen over night. (I had not messed with my ROM for a good while and then BAM my network blows 'all of a sudden')
Things I have tried..
I have tried different roms, different modems, I have tried the whole airplane mode deal, tried pulling the batter, I have reverted back to stock using Odin and the stock ROM file. My IMEI number shows up correctly, my settings are default as far as allowing data connections ect.
I am not sure if there is anything I can do besides call up the warranty department and try and get a new phone, but I wanted to ask here before I did that.. I've already returned my phone like 2 or 3 times since February lol.
Try getting a new SIM card from AT&T. There is a $10 fee for it, but I had a similar problem and this fixed it for me. My phone would lose service and say "No SIM card inserted" then I would hit restart and everything would work except phone calls. I had to remove the SIM for a few minutes and put it back in in order to make or receive calls.
Sent from my SGH-I727 using xda app-developers app
Not sure if this will help or not, but in the past I have had AT&T "re-initialize" my phone on their end and it has fixed some connectivity issues.
Good luck!
Well dang, I was wishing and a praying I'd come back to some good news lol. Oh well
mtu_husky said:
Not sure if this will help or not, but in the past I have had AT&T "re-initialize" my phone on their end and it has fixed some connectivity issues.
Good luck!
Click to expand...
Click to collapse
happened to me today. att rep told me i need ti turn gps on all the time bulls***!
Sent from my SAMSUNG-SGH-I727 using xda premium
Backup and odin back to stock I727UCLF6 and see if the problem goes away. If yes then its possible you need to look for the AT&T LTE APN settings.
askpcguy said:
Backup and odin back to stock I727UCLF6 and see if the problem goes away. If yes then its possible you need to look for the AT&T LTE APN settings.
Click to expand...
Click to collapse
I've tried using Odin to stock ICS and also GB, but the problem still occurs =\
Did you unlock it?
Hey,
Did you unlock the phone? I have a similar issue, having had tried many different modems kernels and ROMs including the stock ones. It turns out that if the phone is unlocked then it will lose connectivity to lte and 3g. I get edge sometimes and one bar max but I cannot make a call out ever.
Unlocked it as I was travelling in the states and now Roger's says I voided my warranty by unlocking it. Tried a different sim card but I am only able to text right now, no calls. The only silver lining is the big three are starting to lower their prices a bit to compete with new competitors.Then again they make budget brands like koodo and public mobile to directly compete with the new entrants so unless the crtc steps in looks like we'll always get gouged.
canadianclub said:
Hey,
Did you unlock the phone? I have a similar issue, having had tried many different modems kernels and ROMs including the stock ones. It turns out that if the phone is unlocked then it will lose connectivity to lte and 3g. I get edge sometimes and one bar max but I cannot make a call out ever.
Unlocked it as I was travelling in the states and now Roger's says I voided my warranty by unlocking it. Tried a different sim card but I am only able to text right now, no calls. The only silver lining is the big three are starting to lower their prices a bit to compete with new competitors.Then again they make budget brands like koodo and public mobile to directly compete with the new entrants so unless the crtc steps in looks like we'll always get gouged.
Click to expand...
Click to collapse
Unlock it as in use it with a different carrier right? No I havent done that, just rooted it.
I've never had any problems with my connection until this JB rom I had on it =\
But have you verified the imei shown in settings > status is the same as what is on the sticker under the battery?
Sent from my SGH-I727 using xda premium
askpcguy said:
But have you verified the imei shown in settings > status is the same as what is on the sticker under the battery?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Yes, they are the same :crying:
Are you able to rule out the sim card as the problem?
Sent from my SGH-I727 using xda premium
askpcguy said:
Are you able to rule out the sim card as the problem?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
I'm not 100%, but I don't have any warnings about my SIM card or anything
Same boat
I'm having the same issue with my Galaxy Note 717r on Canadian carriers Rogers and Telus
I keep getting the Error 'Not registered on Network'
On Rogers, if I select GSM only, it will register on the Network and connect with EDGE speeds
It has been Carrier unlocked at some point but it was working that way for a while. You can check by using this service code: *#7465625#
Tried multiple SIM cards that work with other phones.
Verified that the IMEI number matches what is on the sticker *#06# Rogers told me if I can make calls on the GSM network than the IMEI isn't blocked. Don't know if that's true but it makes sense.
Went back to stock everything (Modem, CSC, ROM) then I upgraded to ICS OTA.
Enable SIM lock, Disabled SIM lock.
How do you know that carrier unlocking blocks you on the 3G/LTE networks? Can the carrier be relocked?
I've got another 717r coming to me. I think I'll try backing up the EFS folder and restoring it on this phone just to verify it's not corrupt or a blocked IMEI.
pot srarnewi
tweebs said:
I'm having the same issue with my Galaxy Note 717r on Canadian carriers Rogers and Telus
I keep getting the Error 'Not registered on Network'
How do you know that carrier unlocking blocks you on the 3G/LTE networks? Can the carrier be relocked?
Click to expand...
Click to collapse
I'm not sure about that one.
But what ROM do you use? It seems like this only happens with people who have JB ROMs..it looks like..
I just called ATT , they did some kind of wireless number reset, nothing happened.
They are going to send me a new SIM card which I can test and see if that fixes the problem, but I'm not going to hold my breath though.
I just called ATT , they did some kind of wireless number reset, nothing happened.
They are going to send me a new SIM card which I can test and see if that fixes the problem, but I'm not going to hold my breath though.
Click to expand...
Click to collapse
I am having the same issue. Did you receive the SIM card and did it fix it?
Try going to retail at&t store and show them. Get you a new device.
Sent from my SGH-I727 using xda premium

[Q] abroad - infuse can call only emergency - IMEI ok

I bought an infuse 4G in 2011 in USA then, the same year, I brought it with me in Italy, I unlocked it and it worked since then both in USA and in Europe. I deeply love this phone.
A month ago I accidentally broke some pins of the SIMM socket and then I thought to start using the infuse as a guinea pig to play with android and customized roms.
After many issues and trials and many "return to stock processes", I finally managed to have a working CM9 installed on it. It worked so well that I decided to repair the SIMM socket to use it again. I brought it to the repairing shop and I've got it back a few days ago.
Unfortunately, both with the american and italian SIMM cards I can only call the emergency number (911). Basically it can not register to any network. (btw I'm currently in Italy)
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
I also called my provider to see if my IMEI number is blocked for some reasons but they have confirmed no bad records.
I tried returning to fix things following several guides like:
UCLB3_Unbrick_1.1
Odin_UCKE3_v2
No Voice or Data service after install of CM9 - ##72786#
Recover EFS
but I don't see any way out. The problem is still there and it doesn't change, doesn't matter what I do or what ROM is installed.
Unfortunately, I'm kind of lost here because, apparently, everything works and I don't have any error notification (or simply I don't know where to look at to make some debugging)
Do you have any idea, suggestion?
Thank you!
wwr said:
I bought an infuse 4G in 2011 in USA then, the same year, I brought it with me in Italy, I unlocked it and it worked since then both in USA and in Europe. I deeply love this phone.
A month ago I accidentally broke some pins of the SIMM socket and then I thought to start using the infuse as a guinea pig to play with android and customized roms.
After many issues and trials and many "return to stock processes", I finally managed to have a working CM9 installed on it. It worked so well that I decided to repair the SIMM socket to use it again. I brought it to the repairing shop and I've got it back a few days ago.
Unfortunately, both with the american and italian SIMM cards I can only call the emergency number (911). Basically it can not register to any network. (btw I'm currently in Italy)
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
I also called my provider to see if my IMEI number is blocked for some reasons but they have confirmed no bad records.
I tried returning to fix things following several guides like:
UCLB3_Unbrick_1.1
Odin_UCKE3_v2
No Voice or Data service after install of CM9 - ##72786#
Recover EFS
but I don't see any way out. The problem is still there and it doesn't change, doesn't matter what I do or what ROM is installed.
Unfortunately, I'm kind of lost here because, apparently, everything works and I don't have any error notification (or simply I don't know where to look at to make some debugging)
Do you have any idea, suggestion?
Thank you!
Click to expand...
Click to collapse
My only thought would be did they really fix the pins? Seems one of them still isn't making contact. Return it to stock then return it to the shop where you got it fixed and say you are still having problems.
joel.maxuel said:
My only thought would be did they really fix the pins? Seems one of them still isn't making contact. Return it to stock then return it to the shop where you got it fixed and say you are still having problems.
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Click to collapse
i second this but if the shop that you send it to was in the US then its gonna be a while till you get it back but if they end up not being able too then i would suggest buying a new infuse since its about $80-100 on amazon which you would be able to unlock yourself then start from there but yea go to that shop and if they say its fixed try the sim in front of them to make sure it is fixed because returning to stock fixes most if not all issues
wwr said:
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
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Click to collapse
I should add that 911 will work whether a SIM card is in or not, valid or not, working or not. Emergency Call is a safety feature that doesn't discriminate (will connect to any network available). This is why telco's ding you with a 911 fee every month rather than charging you for using it when you really need to.
Thank you all for the suggestions
joel.maxuel said:
I should add that 911 will work whether a SIM card is in or not, valid or not, working or not.
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ha! that I didn't know and it changes EVERYTHING!! I thought that being able to call 911 mean I had no problem with the SIMM socket. After whatever you've told me I do believe that most likely the problem sits in the SIMM socket.
One question though: let's say that it wasn't welded well, is it then possible that I can see the SIMM number in the settings panel but it's still not working?
wwr said:
One question though: let's say that it wasn't welded well, is it then possible that I can see the SIMM number in the settings panel but it's still not working?
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Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
Sent from my MyTouch 4G Slide using XDA Free mobile app
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
In fact it does say "no service" but I can assure that I can see the SIMM telephone number and I can even launch some of the SIMM card tools (none of them really work though) without having any kind of error notification.
I'll bring the phone to the shop and we'll see. I'll keep you posted
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Click to collapse
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
Sent from my MyTouch 4G Slide using XDA Free mobile app
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i think he means in the phones number with the company...via settings>about phone>status
6th_Hokage said:
i think he means in the phones number with the company...via settings>about phone>status
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Click to collapse
Forgot about that listing. Think I know why. Just went to that page, and I get an "Unknown" for that value (and my phone portion is working fine).
So that's mixed information, but a pin not making contact still covers that issue. But what it could be is that Access Point Names or Network Operators is out of whack (these things can apparently stay the same between flashes - or at least restored backups - for some reason).
To get to these two options, go to settings, the equivalent of More... under Wireless & Networks (sorry, I'm not on stock at the moment), and select Mobile Networks.
6th_Hokage said:
i think he means in the phones number with the company...via settings>about phone>status
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precisely
wwr said:
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
In fact it does say "no service" but I can assure that I can see the SIMM telephone number and I can even launch some of the SIMM card tools (none of them really work though) without having any kind of error notification.
I'll bring the phone to the shop and we'll see. I'll keep you posted
Click to expand...
Click to collapse
So I just have got back my phone from the repairing shop and ... it works!!
So I confirm that there was an issue in the welding of the SIMM socket. So this means that it's possible to see / access SIMM information if one of the pins is not connected.
Unfortunately the guy wasn't capable to tell me much about what they did exactly (don't ask, too long to explain ) so I don't know exactly what was causing the issue but I'm pretty sure it was one unwelded PIN.
It's also definitely true that you can call 911 even if the SIMM is not working properly or is not well connected to the device.
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Click to collapse
wwr said:
So I just have got back my phone from the repairing shop and ... it works!!
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Click to collapse
Glad you got it sorted out.

No service,network unavailable!

Since last night my nexus 5 disconnected from my carrier (Vodafone RO) and it doesn't let me to register back,keeps saying that it is unavailable?
Any ideas cause anything i tried didn't work(flashed factory image,different radios,changed APN)
Any ideas?
@CataHd
Did you pay all the invoices? Did you try with other SIM?
zagorteney said:
@CataHd
Did you pay all the invoices? Did you try with other SIM?
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Click to collapse
I'm on free sim... and i will try with an other sim to see if it works!
just try emergency call to know if phone radio is working ...
It could be the network. Try going somewhere else where another tower is.
Sent from my Nexus 5 using XDA Free mobile app
Same thing happened recently with my friends Nexus 5. I know it's not the SIM because we I tried my working SIM (from my Nexus 5 - we're both on T-Mobile) and didn't work either. I flashed radios, custom rom, stock rom, wiped, you name it... Is this likely a hardware problem? Just stopped working out of the blue one night..
After all it was not phone related it was carrier related and they had to give me a noter sim to get it working...
Lol user error

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