Since last night my nexus 5 disconnected from my carrier (Vodafone RO) and it doesn't let me to register back,keeps saying that it is unavailable?
Any ideas cause anything i tried didn't work(flashed factory image,different radios,changed APN)
Any ideas?
@CataHd
Did you pay all the invoices? Did you try with other SIM?
zagorteney said:
@CataHd
Did you pay all the invoices? Did you try with other SIM?
Click to expand...
Click to collapse
I'm on free sim... and i will try with an other sim to see if it works!
just try emergency call to know if phone radio is working ...
It could be the network. Try going somewhere else where another tower is.
Sent from my Nexus 5 using XDA Free mobile app
Same thing happened recently with my friends Nexus 5. I know it's not the SIM because we I tried my working SIM (from my Nexus 5 - we're both on T-Mobile) and didn't work either. I flashed radios, custom rom, stock rom, wiped, you name it... Is this likely a hardware problem? Just stopped working out of the blue one night..
After all it was not phone related it was carrier related and they had to give me a noter sim to get it working...
Lol user error
Related
Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c
Doppelgarage said:
Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c
Click to expand...
Click to collapse
anyone!? i do feel i need to be prepared to go to my providers store..... If not i will have to go back to stock first.
Doppelgarage said:
anyone!? i do feel i need to be prepared to go to my providers store..... If not i will have to go back to stock first.
Click to expand...
Click to collapse
Who is your service provider? I had the same problem with Telus in Canada and I managed to resolve it.
Go to Settings>Wireless & Network Settings>Mobile Networks>Access Point Names and open whichever one corresponds to your SP. Make sure the first two fields (Name and APN) are filled out. When I bought mine everything was checked except for these. The information you have to enter will vary based on your service provider, but if you give them a call or check another phone which is also with them you should be able to figure out what to put.
Doppelgarage said:
Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c
Click to expand...
Click to collapse
Try a new simcard. That happened to me, one day i noticed all data stopped working, then withink 30 mins my voice was gone too. Luckily my Nexus came with a new sim so i popped that in and called T-Mo and provisioned the new SIM. Works better than ever now. I recommend everyone use a new sim card in the phone because it really does help with the phone.
adewey234 said:
Try a new simcard. That happened to me, one day i noticed all data stopped working, then withink 30 mins my voice was gone too. Luckily my Nexus came with a new sim so i popped that in and called T-Mo and provisioned the new SIM. Works better than ever now. I recommend everyone use a new sim card in the phone because it really does help with the phone.
Click to expand...
Click to collapse
It is rare for a new sim card to be required. if your phone is stock, you are best to call tech support. Repushing the sim is often enough. Besides here, it's $10 for a new sim and $25 to provison it unless waived by tech support our it's a new activation.
Sent from my Nexus S
Hi, i'm from brazil, i bought the cell in Ebay locked, i rooted and unlocked, after about 3 hours it has stopped working, cant make call, internet, nothing..i already tried install ZEUS rom, but still not working, back to stock and nothing, when i try make call appear "Network not available" and emergency call "Out of service area", so anyone can help me?
ps: sorry my english
anyone can help please
during those 3 hours
did it make phone call ??
Did you try a battery pull?
Sim pull?
New sim?
Umm.. did you cally Sammy? Remember.. they <3 you.. lol...
Good luck.
are the apns set?
during those 3 hours
did it make phone call ??
Click to expand...
Click to collapse
yes, and sms too
are the apns set?
Click to expand...
Click to collapse
when i click in "mobile networks" appears: Insert Sim Card (Insert SIM card to access network services), but sim card is inside
pajezaum said:
yes, and sms too
when i click in "mobile networks" appears: Insert Sim Card (Insert SIM card to access network services), but sim card is inside
Click to expand...
Click to collapse
New sim..
Sent from my A500 using Tapatalk
is this possible a burnt sim？ it happen on my brothers iphone 4s . it burnted 2 sims in 1 week
Sent from my SAMSUNG-SGH-I997 using XDA App
Optimus-Prime said:
are the apns set?
Click to expand...
Click to collapse
the APN are not needed for calls. just to surf the Internet
Correct me if I'm wrong.
what you say. I think the SIM is burned. try a new and tell us how it goes
Sometimes the server of my operator falls and I can not make calls or messages.for about 5 minutes. or up to 6 hours
I would try a total reset first GTG's Ultimate Unbrick http://forum.xda-developers.com/showthread.php?t=1116251
If you're interested I can host that file. If that is OK with the Author that is
Hi Pajezaum
I'm from Brazil São Paulo as well and bought my Infuse August last year.
Mine I bought it unlocked, to prevent this kind of problem, .
Anyway, I'm using Claro and it's working perfect, stock factory ROM.
I suggest you test another sim card, even try from another mobile provider.
Infuse is Quad-band, so maybe it's not a frequency problem.
Any problem, contact me.
is this possible a burnt sim？ it happen on my brothers iphone 4s . it burnted 2 sims in 1 week
Click to expand...
Click to collapse
the APN are not needed for calls. just to surf the Internet
Correct me if I'm wrong.
what you say. I think the SIM is burned. try a new and tell us how it goes
Sometimes the server of my operator falls and I can not make calls or messages.for about 5 minutes. or up to 6 hours
Click to expand...
Click to collapse
The sim is OK, because works on other cell, i tried 2 different operators sim, and internet not work, only wifi.
I would try a total reset first GTG's Ultimate Unbrick http://forum.xda-developers.com/show....php?t=1116251
If you're interested I can host that file. If that is OK with the Author that is
Click to expand...
Click to collapse
Rally1969, when i installed ZEUS rom and saw the problem stayed, i use GTG's Ultimate Unbrick and still not working after stock rom installed
any possibility of the IMEI is blocked?
markbyck, i sent a message for you.
if you are blocked by imei then you should be able to get incomming calls, but when every you try making an outgoing call you signal will jump to no service, ( i bought a stolen phone before ) F**KING craiglist
guys, i installed DarkyRom and show 'Sim card PUK-Locked' any idea?
puk blocked means you need a new sim card
Sent from my SAMSUNG-SGH-I997 using XDA App
I have read a few threads about this issue, but none of them seem to be the same exact problem..
Right now I am running ParanoidAndroid 2.15 with InstigatorX 6.3.6 kernel.
When I first noticed the problem I was on PA 2.13/IX 6.3.6 I believe and I was using the UCLF6 modem.
My network connection was fine until one day I noticed that I had 0 connectivity and when I tried to make a phone call it said I wasn't registered on the network.
Sooo the issue..
My network connection constantly shows that I am not connected to the ATT network, sometimes the network is out for a good 5 minutes or so before it connects to it again. When it does connect to the network it usually shows up as connected to the Edge network..once in a while it will show 3g; I used to have full bars of 4g/hspa.
After a few minutes go by, the network connection cuts off and I am again once disconnected from the network.
From the time I had no problem with my connection to when it started disconnecting from the network I have no idea what happened.
Yes, I do flash ROMs a lot, but this seemed to happen over night. (I had not messed with my ROM for a good while and then BAM my network blows 'all of a sudden')
Things I have tried..
I have tried different roms, different modems, I have tried the whole airplane mode deal, tried pulling the batter, I have reverted back to stock using Odin and the stock ROM file. My IMEI number shows up correctly, my settings are default as far as allowing data connections ect.
I am not sure if there is anything I can do besides call up the warranty department and try and get a new phone, but I wanted to ask here before I did that.. I've already returned my phone like 2 or 3 times since February lol.
Try getting a new SIM card from AT&T. There is a $10 fee for it, but I had a similar problem and this fixed it for me. My phone would lose service and say "No SIM card inserted" then I would hit restart and everything would work except phone calls. I had to remove the SIM for a few minutes and put it back in in order to make or receive calls.
Sent from my SGH-I727 using xda app-developers app
Not sure if this will help or not, but in the past I have had AT&T "re-initialize" my phone on their end and it has fixed some connectivity issues.
Good luck!
Well dang, I was wishing and a praying I'd come back to some good news lol. Oh well
mtu_husky said:
Not sure if this will help or not, but in the past I have had AT&T "re-initialize" my phone on their end and it has fixed some connectivity issues.
Good luck!
Click to expand...
Click to collapse
happened to me today. att rep told me i need ti turn gps on all the time bulls***!
Sent from my SAMSUNG-SGH-I727 using xda premium
Backup and odin back to stock I727UCLF6 and see if the problem goes away. If yes then its possible you need to look for the AT&T LTE APN settings.
askpcguy said:
Backup and odin back to stock I727UCLF6 and see if the problem goes away. If yes then its possible you need to look for the AT&T LTE APN settings.
Click to expand...
Click to collapse
I've tried using Odin to stock ICS and also GB, but the problem still occurs =\
Did you unlock it?
Hey,
Did you unlock the phone? I have a similar issue, having had tried many different modems kernels and ROMs including the stock ones. It turns out that if the phone is unlocked then it will lose connectivity to lte and 3g. I get edge sometimes and one bar max but I cannot make a call out ever.
Unlocked it as I was travelling in the states and now Roger's says I voided my warranty by unlocking it. Tried a different sim card but I am only able to text right now, no calls. The only silver lining is the big three are starting to lower their prices a bit to compete with new competitors.Then again they make budget brands like koodo and public mobile to directly compete with the new entrants so unless the crtc steps in looks like we'll always get gouged.
canadianclub said:
Hey,
Did you unlock the phone? I have a similar issue, having had tried many different modems kernels and ROMs including the stock ones. It turns out that if the phone is unlocked then it will lose connectivity to lte and 3g. I get edge sometimes and one bar max but I cannot make a call out ever.
Unlocked it as I was travelling in the states and now Roger's says I voided my warranty by unlocking it. Tried a different sim card but I am only able to text right now, no calls. The only silver lining is the big three are starting to lower their prices a bit to compete with new competitors.Then again they make budget brands like koodo and public mobile to directly compete with the new entrants so unless the crtc steps in looks like we'll always get gouged.
Click to expand...
Click to collapse
Unlock it as in use it with a different carrier right? No I havent done that, just rooted it.
I've never had any problems with my connection until this JB rom I had on it =\
But have you verified the imei shown in settings > status is the same as what is on the sticker under the battery?
Sent from my SGH-I727 using xda premium
askpcguy said:
But have you verified the imei shown in settings > status is the same as what is on the sticker under the battery?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Yes, they are the same :crying:
Are you able to rule out the sim card as the problem?
Sent from my SGH-I727 using xda premium
askpcguy said:
Are you able to rule out the sim card as the problem?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
I'm not 100%, but I don't have any warnings about my SIM card or anything
Same boat
I'm having the same issue with my Galaxy Note 717r on Canadian carriers Rogers and Telus
I keep getting the Error 'Not registered on Network'
On Rogers, if I select GSM only, it will register on the Network and connect with EDGE speeds
It has been Carrier unlocked at some point but it was working that way for a while. You can check by using this service code: *#7465625#
Tried multiple SIM cards that work with other phones.
Verified that the IMEI number matches what is on the sticker *#06# Rogers told me if I can make calls on the GSM network than the IMEI isn't blocked. Don't know if that's true but it makes sense.
Went back to stock everything (Modem, CSC, ROM) then I upgraded to ICS OTA.
Enable SIM lock, Disabled SIM lock.
How do you know that carrier unlocking blocks you on the 3G/LTE networks? Can the carrier be relocked?
I've got another 717r coming to me. I think I'll try backing up the EFS folder and restoring it on this phone just to verify it's not corrupt or a blocked IMEI.
pot srarnewi
tweebs said:
I'm having the same issue with my Galaxy Note 717r on Canadian carriers Rogers and Telus
I keep getting the Error 'Not registered on Network'
How do you know that carrier unlocking blocks you on the 3G/LTE networks? Can the carrier be relocked?
Click to expand...
Click to collapse
I'm not sure about that one.
But what ROM do you use? It seems like this only happens with people who have JB ROMs..it looks like..
I just called ATT , they did some kind of wireless number reset, nothing happened.
They are going to send me a new SIM card which I can test and see if that fixes the problem, but I'm not going to hold my breath though.
I just called ATT , they did some kind of wireless number reset, nothing happened.
They are going to send me a new SIM card which I can test and see if that fixes the problem, but I'm not going to hold my breath though.
Click to expand...
Click to collapse
I am having the same issue. Did you receive the SIM card and did it fix it?
Try going to retail at&t store and show them. Get you a new device.
Sent from my SGH-I727 using xda premium
Hi,
Just bought a brand new Nexus 5 from a person wanting to keep his iPhone.
Everything is working fine, except it says "No service" (sometimes with one bar, sometimes with all four). Data is working fine though, but neither SMS/MMS or phonecalls works. Sometimes, when i reset/reboot i doesn't say "No Service", but after one single phonecall it reverts back to "No Service" and only data works again.
Iv'e tried resetting with the firmware on the phone from the start, tried flashing both kot49h and krt16m, tried getting a new sim (which works fine in my old Nexus 3), tried different radio-settings but nothing works for me.
Any thought of, what I can do? (before I ship it off to repair, which would cost quite a lot)
Thanks, in advance!
KristianK said:
Hi,
Just bought a brand new Nexus 5 from a person wanting to keep his iPhone.
Everything is working fine, except it says "No service" (sometimes with one bar, sometimes with all four). Data is working fine though, but neither SMS/MMS or phonecalls works. Sometimes, when i reset/reboot i doesn't say "No Service", but after one single phonecall it reverts back to "No Service" and only data works again.
Iv'e tried resetting with the firmware on the phone from the start, tried flashing both kot49h and krt16m, tried getting a new sim (which works fine in my old Nexus 3), tried different radio-settings but nothing works for me.
Any thought of, what I can do? (before I ship it off to repair, which would cost quite a lot)
Thanks, in advance!
Click to expand...
Click to collapse
Does the phone even show an imei number?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
Does the phone even show an imei number?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes it does
KristianK said:
Yes it does
Click to expand...
Click to collapse
What's your service provider?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
What's your service provider?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
A European one called Telia, or TeliaSonara, depending on your country. I live in Denmark, and here it's called Telia.
KristianK said:
A European one called Telia, or TeliaSonara, depending on your country. I live in Denmark, and here it's called Telia.
Click to expand...
Click to collapse
Have you tried Settings >More>Mobile Networks>Network Operators and play around with those?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
Have you tried Settings >More>Mobile Networks>Network Operators and play around with those?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah, that doesn't work either. Sometimes it can't even find any operators :/
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
SteveMurphy said:
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
Click to expand...
Click to collapse
Iv'e checked and double-checked all of the APN-settings. They should be allright. Also, the sim is active (and it works fine in my Nexus 3)
Don't want to look offensive, but are you on wifi?
Dansker her også
The problem you have, i faced that when my old phone got stolen. So less then a week ago my old phone got stolen (got it back, but bought a nexus 5 now :3) i called the insurance company and police to report it stolen, and i got it IMEI locked with the help of the police. And when that happends you wont be able to call or text from it, but your data will work for tracking it.
So my guess is that its a stolen phone and the original owner reported it stolen to the police, and now its IMEI locked.
Try and call the police and give them the IMEI number, and tell them what you told us and ask if its locked.
Great day to you!
GR0S said:
Don't want to look offensive, but are you on wifi?
Click to expand...
Click to collapse
No I'm not ^^
@Zestia , I'll try that, although the websites with blacklist-lookup that I've tried the IMEI with, didn't say that it's stolen.
Did you check to see if your phone is blacklisted for being lost/stolen?
SteveMurphy said:
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
Click to expand...
Click to collapse
Phone Calls dont use apn settings... Even with no apn settings you are able to make calls.. Well at least in Canada... Not sure about other country but i think it would be the same...
Sent from my Nexus5 using Tapatalk
gd6noob said:
Did you check to see if your phone is blacklisted for being lost/stolen?
Click to expand...
Click to collapse
I'll get a response later today (hopefully)
EDIT: I was :/
Woke up this morning and grabbed phone and notice a strange icon between my WiFi and battery icons. No signal, first tried toggling airplane mode, didn't help. Next step was to reboot, didn't help. Next I booted into TWRP and wiped caches, only difference here was I saw the android is optimizing apps 1 of 30 or what ever. Booted back up and still shows no Sim. I have also pulled and reinserted the Sim a few times.
Running Android M stock rooted on Sprint.
Attached a screen shot from in carrier settings. Still shows my imei and basebands so I'm assuming the efs is ok
Sent from my Nexus 5 using XDA Free mobile app
Wow nothing. Of all the XDA threads I been part of never seen anything like here
Sent from my Nexus 5 using XDA Free mobile app
Same here, the only difference is that I just flashed a custom ROM for the first time on my nexus 5 and found about this issue. I tried DU and CM 12.1 and all of them have this issue. With CM i got data after while with a NO SIM CARD error but it was very slow and only where LTE was available. I went back to stock and data is working again.
Try the sim card in another phone and try someone else's sim card in yours.
dkconor said:
Try the sim card in another phone and try someone else's sim card in yours.
Click to expand...
Click to collapse
Sim works in other phones and whatever Sim I put in nexus isn't detected at all. I've tried T-Mobile and a at&t sim. I have had service reappear twice since this post. And only after shutting down the phone and letting it sit 45 mins to a hour.
Sent from my Nexus 5 using XDA Free mobile app
This sounds like a hardware issue affecting the SIM card reader. Perhaps try to factory reset or back to Android Lollipop if you like.
dkconor said:
This sounds like a hardware issue affecting the SIM card reader. Perhaps try to factory reset or back to Android Lollipop if you like.
Click to expand...
Click to collapse
Tried the factory reset, no good downloading a KK and LP ROM now
Sent from my Nexus 5 using XDA Free mobile app