Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c
Doppelgarage said:
Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c
Click to expand...
Click to collapse
anyone!? i do feel i need to be prepared to go to my providers store..... If not i will have to go back to stock first.
Doppelgarage said:
anyone!? i do feel i need to be prepared to go to my providers store..... If not i will have to go back to stock first.
Click to expand...
Click to collapse
Who is your service provider? I had the same problem with Telus in Canada and I managed to resolve it.
Go to Settings>Wireless & Network Settings>Mobile Networks>Access Point Names and open whichever one corresponds to your SP. Make sure the first two fields (Name and APN) are filled out. When I bought mine everything was checked except for these. The information you have to enter will vary based on your service provider, but if you give them a call or check another phone which is also with them you should be able to figure out what to put.
Doppelgarage said:
Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c
Click to expand...
Click to collapse
Try a new simcard. That happened to me, one day i noticed all data stopped working, then withink 30 mins my voice was gone too. Luckily my Nexus came with a new sim so i popped that in and called T-Mo and provisioned the new SIM. Works better than ever now. I recommend everyone use a new sim card in the phone because it really does help with the phone.
adewey234 said:
Try a new simcard. That happened to me, one day i noticed all data stopped working, then withink 30 mins my voice was gone too. Luckily my Nexus came with a new sim so i popped that in and called T-Mo and provisioned the new SIM. Works better than ever now. I recommend everyone use a new sim card in the phone because it really does help with the phone.
Click to expand...
Click to collapse
It is rare for a new sim card to be required. if your phone is stock, you are best to call tech support. Repushing the sim is often enough. Besides here, it's $10 for a new sim and $25 to provison it unless waived by tech support our it's a new activation.
Sent from my Nexus S
Related
I've been having a problem lately with my Captivate. At my work there's a complete dead zone where I lose reception completely (the 4 bars are replaced by a circle with a cross through it). However, when I leave work and go back home the reception never comes back - I've waited and waited and waited, but it still stays Xed out.
The phone requires a restart, and after that it picks up reception normally.
has anyone experienced this?
Did you try enabling flight mode, then turning it back off? Same effect as restarting the phone for your signal problem.
But in answer to your question, I've never had that problem. I have had a problem getting my signal back, but I just hold the phone in the open for a bit, and then stick it in my pocket again once I obtain service.
miztaken1312 said:
Did you try enabling flight mode, then turning it back off? Same effect as restarting the phone for your signal problem.
Click to expand...
Click to collapse
I have, and it doesn't work. I have to turn the phone off and back on again.
I have the exact same issue.
I was having the same problem. They changed out the SIM card and have not had the problem sense. If your SIM has been through a few phones my not hurt to get a new one.
Sent from my SAMSUNG-SGH-I897 using XDA App
thedoodle said:
I was having the same problem. They changed out the SIM card and have not had the problem sense. If your SIM has been through a few phones my not hurt to get a new one.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks, I just ordered a new SIM card online. My existing one is 4 years old and scratched up like crazy, that may be it.
On a different note, once I receive my new SIM card does anyone know how to associate it with my plan? The ebay listing for the SIM card said to do it through the following website but I'm not sure which option is correct ("upgrade phone" perhaps?)
https://www.wireless.att.com/activations/
Paladuck said:
Thanks, I just ordered a new SIM card online. My existing one is 4 years old and scratched up like crazy, that may be it.
On a different note, once I receive my new SIM card does anyone know how to associate it with my plan? The ebay listing for the SIM card said to do it through the following website but I'm not sure which option is correct ("upgrade phone" perhaps?)
https://www.wireless.att.com/activations/
Click to expand...
Click to collapse
For simplicities sake and for your own safety, take it into at&t and have them do it. At least you know it will be done correctly.
Sent from my Captivate
att gives u free sim card if goto their main stores
If you get a new sim just call at&t and tell them you need to change the sim number.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
ViniD said:
att gives u free sim card if goto their main stores
Click to expand...
Click to collapse
I've been through many AT&T stores and they always charge me $25 for a new SIM. How'd you get free ones?
miztaken1312 said:
I've been through many AT&T stores and they always charge me $25 for a new SIM. How'd you get free ones?
Click to expand...
Click to collapse
You must be going to private franchises because AT&T charges them for SIMs. If you call 611, they would make a notation to your account that you get a free one and the franchise would get reimbursed by AT&T.
I had to get a new SIM with my phone and it experiences this same issue. Has anybody had any luck with getting rid of the problem?
dennistaylor said:
You must be going to private franchises because AT&T charges them for SIMs. If you call 611, they would make a notation to your account that you get a free one and the franchise would get reimbursed by AT&T.
I had to get a new SIM with my phone and it experiences this same issue. Has anybody had any luck with getting rid of the problem?
Click to expand...
Click to collapse
I don't believe they were private. They are regular at&t stores. But next time I'm definitely calling 611 for my similar problems
Sent from my Captivate
i have the same issue. i got a new sim when i got the phone and i rarely touch the sim. I bought the phone on launch day and have only just started seeing the issue. it seems to me that it started after the OTA patch but it is still happening after i flashed Cognition v2.1.7
Hello, I bought a SIM card from straight talk hoping to use it on my merge because I have seen people online that says I can do that as long as i have my SIM card unlocked. But after I got the card activated and put it in my phone it don't work. I try changing to GSM and using their APN but I have no signal, the mobile network just stays unchecked and I cannot check it. After a few minutes my phone suggests switching over to global mode and i do have mobile signal then but still no connection with anything. I called the straight talk woman and she told me it only works with AT&T or T-Mobile phones but it just don't make any sense to me that you have to have one of those previous carious just to get them as a new carrier? Am I missing something here?
Fixed
deathknight842 said:
Hello, I bought a SIM card from straight talk hoping to use it on my merge because I have seen people online that says I can do that as long as i have my SIM card unlocked. But after I got the card activated and put it in my phone it don't work. I try changing to GSM and using their APN but I have no signal, the mobile network just stays unchecked and I cannot check it. After a few minutes my phone suggests switching over to global mode and i do have mobile signal then but still no connection with anything. I called the straight talk woman and she told me it only works with AT&T or T-Mobile phones but it just don't make any sense to me that you have to have one of those previous carious just to get them as a new carrier? Am I missing something here?
Click to expand...
Click to collapse
Thanks to the helpful people over at 2fastroms and their quick response I found out that you have to have the 1.06.00.0910 verizon radio flashed to your system. You have to install the radio in the boot-loader and not the recovery menu, it took me a minute to figure that one out. Just informing anyone that has the same problem as me because I could not find it anywhere else on the web. Anyway credit to jianC for the help.
I've been using my 3G mobile connection for quite a while now.
Well, WAS using, someday, it suddenly stopped working. I thought it was because I exceeded my 250mb limit but, unfortunately, it wasn't that.
It usually showed up 'H' and had a fairly nice download speed, but now it only shows E and has a tremendously bad download speed.
So, after figuring out it wasn't my plan having its limit exceeded, I decided to try somethings to fix it. At the time I was using the most recent CM11 nightly.
I did a wipe and installed the latest snapshot. Didn't work.
I tried configuring the APN, exactly like my parent's Moto G, and had no luck.
And then now, as a last resort, did a COMPLETE wipe(including internal storage), and flashed the latest Android L ROM available.
Nothing worked, at all, actually.
I've also tried inserting my SIM card to my mother's Lumia 720. It worked as it should. Showed up 'H'. Her functioning SIM card also didn't work on my cellphone.
I'm getting desperate.
I live in Brazil, and my mobile operator is "Oi"
call your operator. you are getting edge, "E". thats very slow data speeds! also, look in tbe main settings, mobile networks. what is it set for.. lte, 3G, or 2G?
simms22 said:
call your operator. you are getting edge, "E". thats very slow data speeds! also, look in tbe main settings, mobile networks. what is it set for.. lte, 3G, or 2G?
Click to expand...
Click to collapse
As I said, the SIM card works properly on another cellphone, and other SIM cards don't work on mine. The network is set for 4G.
The problem is on the cellphone, that's for sure. I ran out of ideas so I decided to post here.
otaviomad said:
As I said, the SIM card works properly on another cellphone, and other SIM cards don't work on mine. The network is set for 4G.
The problem is on the cellphone, that's for sure. I ran out of ideas so I decided to post here.
Click to expand...
Click to collapse
try this.. dial *#*#4636#*#*, then press phone info, then change the lte/gsm to wcdma preferred. this will prefer 3G(not lte). btw, have you tried calling your operator? it can just be how they have you set up in their system now.
simms22 said:
try this.. dial *#*#4636#*#*, then press phone info, then change the lte/gsm to wcdma preferred. this will prefer 3G(not lte). btw, have you tried calling your operator? it can just be how they have you set up in their system now.
Click to expand...
Click to collapse
I did call my operator, but they told me to try the SIM card on another phone to see if it works and it worked. They didn't have anything to do.
Also, I've tried configuring that, still shows E. If I choose "Only WCDMA", my network goes unavailable.
otaviomad said:
I did call my operator, but they told me to try the SIM card on another phone to see if it works and it worked. They didn't have anything to do.
Click to expand...
Click to collapse
did you try the *#*#4636#*#*?
if its fine with the other sim card, then its not your phone. you might need a new sim card.
simms22 said:
did you try the *#*#4636#*#*?
if its fine with the other sim card, then its not your phone. you might need a new sim card.
Click to expand...
Click to collapse
I tried the SIM card on ANOTHER phone, the one I'm using on my phone, on another one. It worked.
otaviomad said:
I tried the SIM card on ANOTHER phone, the one I'm using on my phone, on another one. It worked.
Click to expand...
Click to collapse
dont know what to tell you, honestly. you tried another sim card in your phone, and it works. you tried your sim card in another phone, and it works. but your sim card doesnt work properly in your phone.. it should be working in your phone as well then, unless you do not have a 3G signal around you. personally, id just ask them for a new sim card, just in case.
simms22 said:
dont know what to tell you, honestly. you tried another sim card in your phone, and it works. you tried your sim card in another phone, and it works. but your sim card doesnt work properly in your phone.. it should be working in your phone as well then, unless you do not have a 3G signal around you. personally, id just ask them for a new sim card, just in case.
Click to expand...
Click to collapse
No no, I tried another SIM card on my phone and it didn't work. It's all about the phone, not the sim card.
otaviomad said:
No no, I tried another SIM card on my phone and it didn't work. It's all about the phone, not the sim card.
Click to expand...
Click to collapse
oh, ok. the sim reader could have broken(somehow). thats actually a fairly common issue. can you get an exchange? where did you buy yours?
simms22 said:
oh, ok. the sim reader could have broken(somehow). thats actually a fairly common issue. can you get an exchange? where did you buy yours?
Click to expand...
Click to collapse
I bought it from the internet. I don't think I can get an exchange.
UPDATE:
I've figured out the problem. It's the signal. When the H signal isn't strong enough, it goes to E. I was on another place on my city today and there H was working, and exactly when I got back, the signal started being EDGE.
Now, I've tried flashing another radio. I just downloaded the ZIP and flashed. Note that I am on Android L. It still has the same problem. Now I ask, how may I fix this?
I will be traveling to Europe on Friday and purchased a Global Unlimited Sim that has unlimited data and texting for a month.
https://www.mobal.com/global-unlimited-sim/
I wanted to test the sim card out here in the US with my Galaxy S6 to make sure I'm all set. I popped the card in and it gave me a message that 'This is not a Sim for Verizon Wireless'. Texting seems to work fine, I don't want to test calling since the would be a charge. Data however doesn't seem to work at all.
I have a call in to Mobal and am hoping to hear back (but haven't yet) . Does anyone happen to know if the reason data won't work is because I'm in the US? I wasn't sure if Verizon locks this in the US. This should work fine in Europe I assume right? (It is an international T-Mobile Sim card)
If anyone knows anymore and could let me know I'd greatly appreciate it!
-J
APN settings ?
rbeavers said:
APN settings ?
Click to expand...
Click to collapse
Are there certain apn settings I need to try? I see either an 'H' or an 'E' so it looks like it's finding data, but won't connect. Verizon is now telling me that since it's a tmobile sim, even if I'm out of the country it won't work (including data) is this true and can anyone help me out with this?? I leave Friday and really am trying to get this working.
Anyone know anything I can try??
-J
I stumbled on this link and it looks like its working!
http://apn-settings.com/t-mobile-apn-settings-step-by-step-configuration/
nbaj2k said:
I stumbled on this link and it looks like its working!
http://apn-settings.com/t-mobile-apn-settings-step-by-step-configuration/
Click to expand...
Click to collapse
I can confirm that this works. I switched back to T-Mobile about 6 months ago and have used my G920V in The Netherlands, UK, and Germany.
Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
karunamuni said:
Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
Click to expand...
Click to collapse
These are the vzw apn settings. Anything not in the screen shot is either nothing or not set
karunamuni said:
Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
Click to expand...
Click to collapse
Anything not in the screen shots are either "nothing" or "not set"
Still Stumped
BladeRunner said:
Anything not in the screen shots are either "nothing" or "not set"
Click to expand...
Click to collapse
Thanks for the APN settings. Everything looks correct on my phone. Any other suggestions?
karunamuni said:
Thanks for the APN settings. Everything looks correct on my phone. Any other suggestions?
Click to expand...
Click to collapse
what preferred network type is it set to? Global? LTE/CDMA only or something else?
I'm assuming you're running the full stock rom. A factory reset would almost certainly clear it up for you. I know it sucks to set up your phone again but I'll bet it works.