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[Q] Unlocked Captivate in China, not getting data...

Forgive the noob questions, but having some minor problems, and was wondering what I needed to do...
I recently moved to china. I took my captivate with me. Since I pretty much bought out the remainder of my contract, I proceeded to unlock my phone. I have a Chinese sim card that now works with my Captivate.... for phone calls. My data is not working, even though my sim card has a data plan. Any ideas on how I can fix this. As far as I can tell, its a problem with the phone that its not picking up the data. Thanks in advance for any help

djhubberts said:
Forgive the noob questions, but having some minor problems, and was wondering what I needed to do...
I recently moved to china. I took my captivate with me. Since I pretty much bought out the remainder of my contract, I proceeded to unlock my phone. I have a Chinese sim card that now works with my Captivate.... for phone calls. My data is not working, even though my sim card has a data plan. Any ideas on how I can fix this. As far as I can tell, its a problem with the phone that its not picking up the data. Thanks in advance for any help
Click to expand...
Click to collapse
if you are using china unicom, call them, they will tell you to setup apn as 3gnet. if you are using china mobile, i cant help you. since mine worked during Christmas, but then stopped get data after one day. any way just call them, they both have english service. good luck.

and you willl see china unicom version of captivate as i9088 if I am right(might be i9008).

pobinghun said:
if you are using china unicom, call them, they will tell you to setup apn as 3gnet. if you are using china mobile, i cant help you. since mine worked during Christmas, but then stopped get data after one day. any way just call them, they both have english service. good luck.
Click to expand...
Click to collapse
Yes, you need manually setup APN and also may have to enable data roaming. At least that's how I got mine work last Dec. when I was there. The difficult part is to find out which APN to use. IIRC, For China Mobile, you should use CMNet as APN. CMWap will work as well but only gives you a subset of features (WAP vs full internet).

no dataconnection. what could it be? Help!

Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c

Doppelgarage said:
Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c
Click to expand...
Click to collapse
anyone!? i do feel i need to be prepared to go to my providers store..... If not i will have to go back to stock first.

Doppelgarage said:
anyone!? i do feel i need to be prepared to go to my providers store..... If not i will have to go back to stock first.
Click to expand...
Click to collapse
Who is your service provider? I had the same problem with Telus in Canada and I managed to resolve it.

Go to Settings>Wireless & Network Settings>Mobile Networks>Access Point Names and open whichever one corresponds to your SP. Make sure the first two fields (Name and APN) are filled out. When I bought mine everything was checked except for these. The information you have to enter will vary based on your service provider, but if you give them a call or check another phone which is also with them you should be able to figure out what to put.

Doppelgarage said:
Maybe somebody here knows an answer.
my phone:
Nexus S
CM7
KB3
i cant get any gprs (dataconnection) with my simcard. apn settings are ok
if i use my old simcard of a different provider everything works fine
could the simcard be broken? any ideas? what else could be the problem?
thx c
Click to expand...
Click to collapse
Try a new simcard. That happened to me, one day i noticed all data stopped working, then withink 30 mins my voice was gone too. Luckily my Nexus came with a new sim so i popped that in and called T-Mo and provisioned the new SIM. Works better than ever now. I recommend everyone use a new sim card in the phone because it really does help with the phone.

adewey234 said:
Try a new simcard. That happened to me, one day i noticed all data stopped working, then withink 30 mins my voice was gone too. Luckily my Nexus came with a new sim so i popped that in and called T-Mo and provisioned the new SIM. Works better than ever now. I recommend everyone use a new sim card in the phone because it really does help with the phone.
Click to expand...
Click to collapse
It is rare for a new sim card to be required. if your phone is stock, you are best to call tech support. Repushing the sim is often enough. Besides here, it's $10 for a new sim and $25 to provison it unless waived by tech support our it's a new activation.
Sent from my Nexus S

Anyone in canada get a hold of one of these yet?

Im just curious if it has the same MMS and tethering issues the lumia 920 did with telus/koodo

I have one but don't use Telus...use Bell

shollywood said:
I have one but don't use Telus...use Bell
Click to expand...
Click to collapse
and the data works?

ABSOLUTELY!! You have to manually add the APN but get LTE on phone no problem.
QUOTE=slight22;44417125]and the data works?[/QUOTE]

Access Point?
shollywood said:
ABSOLUTELY!! You have to manually add the APN but get LTE on phone no problem.
QUOTE=slight22;44417125]and the data works?
Click to expand...
Click to collapse
[/QUOTE]
Did you need to use Access Point to get tethering working?
Also, where did you get the phone?

Did you need to use Access Point to get tethering working?
Also, where did you get the phone?[/QUOTE]
You just turn on internet sharing to tether. Got phone at Microsoft Store (kiosk).

shollywood said:
Did you need to use Access Point to get tethering working?
Also, where did you get the phone?
Click to expand...
Click to collapse
You just turn on internet sharing to tether. Got phone at Microsoft Store (kiosk).[/QUOTE]
Incredible! What did it take to get it unlocked as a Canadian?

tomcahill said:
You just turn on internet sharing to tether. Got phone at Microsoft Store (kiosk).
Click to expand...
Click to collapse
Incredible! What did it take to get it unlocked as a Canadian?[/QUOTE]
a phone call to AT&T and about 6 minutes of my time.

shollywood said:
Incredible! What did it take to get it unlocked as a Canadian?
Click to expand...
Click to collapse
a phone call to AT&T and about 6 minutes of my time.[/QUOTE]
Do/did you have an AT&T account already? I'm going to be in the US next week and I would like to buy one from a MS store, call AT&T and get it unlocked, but I have heard you need to be an existing AT&T customer and I am not.

tomcahill said:
a phone call to AT&T and about 6 minutes of my time.
Click to expand...
Click to collapse
Do/did you have an AT&T account already? I'm going to be in the US next week and I would like to buy one from a MS store, call AT&T and get it unlocked, but I have heard you need to be an existing AT&T customer and I am not.[/QUOTE]
no never had AT&T account. Don't believe what you've heard.

iadlhh tically
shollywood said:
Do/did you have an AT&T account already? I'm going to be in the US next week and I would like to buy one from a MS store, call AT&T and get it unlocked, but I have heard you need to be an existing AT&T customer and I am not.
Click to expand...
Click to collapse
no never had AT&T account. Don't believe what you've heard.[/QUOTE]
Thanks--do you think tethering would work on a rogers account with this phone? I am currently in the US ( ) but coming back to Canada next year and should still be using the phone if i buy it...just want to make sure that the phone will work 100% up there and that ATT didn't block some real features. Also travelling to UK next month and was going to buy version there, but super expensive. Thanks!

So easy!!
whatup12 said:
no never had AT&T account. Don't believe what you've heard.
Click to expand...
Click to collapse
Thanks--do you think tethering would work on a rogers account with this phone? I am currently in the US ( ) but coming back to Canada next year and should still be using the phone if i buy it...just want to make sure that the phone will work 100% up there and that ATT didn't block some real features. Also travelling to UK next month and was going to buy version there, but super expensive. Thanks![/QUOTE]
I bought mine last week at a Microsoft store. Called AT&T and just as previously reported, got it unlocked with no issues. They took about 5 minutes to verify it wasn't stolen and then provided me with the code.
Now I am back in Canada, running on the Bell network, the phone works 100%. MMS, Internet Sharing, Data, etc.... It automatically selected Bell in access point when I put my Bell sim card in. (I use straight talk when in the US).
Very happy with the phone!

tomcahill said:
Thanks--do you think tethering would work on a rogers account with this phone? I am currently in the US ( ) but coming back to Canada next year and should still be using the phone if i buy it...just want to make sure that the phone will work 100% up there and that ATT didn't block some real features. Also travelling to UK next month and was going to buy version there, but super expensive. Thanks!
Click to expand...
Click to collapse
I bought mine last week at a Microsoft store. Called AT&T and just as previously reported, got it unlocked with no issues. They took about 5 minutes to verify it wasn't stolen and then provided me with the code.
Now I am back in Canada, running on the Bell network, the phone works 100%. MMS, Internet Sharing, Data, etc.... It automatically selected Bell in access point when I put my Bell sim card in. (I use straight talk when in the US).
Very happy with the phone![/QUOTE]
Good to hear it all went well. One piece of advice, be very careful when swapping SIM cards. Mine is in for repairs already as the SIM slot seems a little flimsy and it stopped reading ANY SIM card altogether!

shollywood said:
I bought mine last week at a Microsoft store. Called AT&T and just as previously reported, got it unlocked with no issues. They took about 5 minutes to verify it wasn't stolen and then provided me with the code.
Now I am back in Canada, running on the Bell network, the phone works 100%. MMS, Internet Sharing, Data, etc.... It automatically selected Bell in access point when I put my Bell sim card in. (I use straight talk when in the US).
Very happy with the phone!
Click to expand...
Click to collapse
Good to hear it all went well. One piece of advice, be very careful when swapping SIM cards. Mine is in for repairs already as the SIM slot seems a little flimsy and it stopped reading ANY SIM card altogether![/QUOTE]
Do you guys know anything about using this device with Fido?

T-Mobile LTE problem in Canada (Solved)

Hey, thought id ask here. I have s8+ from Freedom Mobile (canada). I unlocked the phone and decided to go with Tmobile. Phone works fine in US but as soon as i went back to Canada DATA doesnt work. Ive had 3g few times but 99% of time its not working. 5 days in Canada already. I did what Tmobile recommenced. didnt help.
After I do a hard reset on the phone i have 3G (which works pretty quick) but it took 20 min for signal to disappear and i havent had it since. Phone calls work absolutely fine, its the data thats a problem. Yes i still have an account with freedom and phone does work fine on LTE there.
Any thoughts???
Im thinking may be I should push a tmobile firmware. May be that will fix it. I think i have tried everything else already.

Own31 said:
Hey, thought id ask here. I have s8+ from Freedom Mobile (canada). I unlocked the phone and decided to go with Tmobile. Phone works fine in US but as soon as i went back to Canada DATA doesnt work. Ive had 3g few times but 99% of time its not working. 5 days in Canada already. I did what Tmobile recommenced. didnt help.
After I do a hard reset on the phone i have 3G (which works pretty quick) but it took 20 min for signal to disappear and i havent had it since. Phone calls work absolutely fine, its the data thats a problem. Yes i still have an account with freedom and phone does work fine on LTE there.
Any thoughts???
Im thinking may be I should push a tmobile firmware. May be that will fix it. I think i have tried everything else already.
Click to expand...
Click to collapse
What Canadian carrier are you connecting to? Try a different one if possible. I have connected to Rogers (LTE) and Telus 3g if I remember correctly.

sabresfan said:
What Canadian carrier are you connecting to? Try a different one if possible. I have connected to Rogers (LTE) and Telus 3g if I remember correctly.
Click to expand...
Click to collapse
That's what mobile asked me to do. On its own the phone mostly chooses Telus.
I may be able to connect to bell not Rogers. Although phone does connect at times to both bell and Rogers on its own.
Whether I connect or phone does it on its own I still have no interest connection.

Own31 said:
That's what mobile asked me to do. On its own the phone mostly chooses Telus.
I may be able to connect to bell not Rogers. Although phone does connect at times to both bell and Rogers on its own.
Whether I connect or phone does it on its own I still have no interest connection.
Click to expand...
Click to collapse
Possibly check your apn and see if it's correct. I had similar issues on my old note 2 like this. Good luck

sabresfan said:
Possibly check your apn and see if it's correct. I had similar issues on my old note 2 like this. Good luck
Click to expand...
Click to collapse
Thanks for the help. I tried putting an apn for telus since that is the network which the phone is connected right now but nothing happened.
Will search more for a solution

Own31 said:
Thanks for the help. I tried putting an apn for telus since that is the network which the phone is connected right now but nothing happened.
Will search more for a solution
Click to expand...
Click to collapse
Did you enable Data Roaming in Settings?
Do you use T-Mo SIM card? If so, you need to use T-Mo apn.

sabresfan said:
Possibly check your apn and see if it's correct. I had similar issues on my old note 2 like this. Good luck
Click to expand...
Click to collapse
Danny Noman said:
Did you enable Data Roaming in Settings?
Do you use T-Mo SIM card? If so, you need to use T-Mo apn.
Click to expand...
Click to collapse
Yep you both are right. Solved it a few days ago. When Sabresfan mentioned it i was trying to get Apn for telus as thats the network S8 connected to in Canada. Then went on youtube and some guy had Apn video for tmobile. I put that in and everything works fine so far. Now even have LTE. Next week will go to states to test see if everything fine with the phone over there.

Can i use sprint v50 on tmobile?

Thinking of buying a sprint v50. Will unlocked sprint version work on tmobile?

intruda119 said:
Thinking of buying a sprint v50. Will unlocked sprint version work on tmobile?
Click to expand...
Click to collapse
I suggest you to go for the Korean model if it's not working. Just make sure to check lte bands for compatibility.

Inerent said:
I suggest you to go for the Korean model if it's not working. Just make sure to check lte bands for compatibility.
Click to expand...
Click to collapse
Have a chance to get a good deal on a unlocked sprint version.

Then go for it. But be sure to be Sim unlocked and lte bands accepted. The Korean sells for 800$ on eBay. Also can be flashed with European firmware and supports secondary screen. Imo has better quality also software aside. Noticed with LG G7... If you got better deal then go for it.

Are you sure it's unlocked and if so, how was it unlocked? I have a Sprint model and I'm having to wait ‘til my 50 service days are up to get Sprint to unlock it. I've contacted some pretty good unlocking services and hearing the same thing from all; As of now only Sprint can unlock it.
As we all know Sprint 5G service area (like all others) is very small but they're still charging everyone who activates this phone on their service for a 5G service plan regardless of whether they have 5G service in your area or not. I got a great deal on a 3rd party phone but it was locked which I knew going in. As soon as it's unlocked, I'm going to try GFI. BTW, it's a great phone.

Inerent said:
Then go for it. But be sure to be Sim unlocked and lte bands accepted. The Korean sells for 800$ on eBay. Also can be flashed with European firmware and supports secondary screen. Imo has better quality also software aside. Noticed with LG G7... If you got better deal then go for it.
Click to expand...
Click to collapse
Sadly lg value goes down extremely fast. I personally wouldnt spend anywhere close to retail with lg phones.
hooutoo said:
Are you sure it's unlocked and if so, how was it unlocked? I have a Sprint model and I'm having to wait ‘til my 50 service days are up to get Sprint to unlock it. I've contacted some pretty good unlocking services and hearing the same thing from all; As of now only Sprint can unlock it.
As we all know Sprint 5G service area (like all others) is very small but they're still charging everyone who activates this phone on their service for a 5G service plan regardless of whether they have 5G service in your area or not. I got a great deal on a 3rd party phone but it was locked which I knew going in. As soon as it's unlocked, I'm going to try GFI. BTW, it's a great phone.
Click to expand...
Click to collapse
Wont be sure until I put my sim card in but it owner says sim unlocked. No interest in 5g anytime soon. If possible will disable/limit to lte.

One thing's for sure.... LG phones drop like a rock! I couldn't wait but I’m thinking in two months this phone's (sprint model) probably going to be selling for $400. Imo the only thing holding the price up for now is there just aren't very many out in the wild. Kind of strange really, since according to the Ifixit breakdown, it has the same Qualcomm 5G X50 modem as both the Galaxy S10 5G phone and the new Note 5G. Otherwise the specs are very similar. I guess it’s all perceived value.

Just in from Sprint tech support;
Hello,
Letting you know your LG V450PM BLK XCVR SGL on line 954-xxx-xxxx
cannot be unlocked because it hasn't been active for more than 50 days.
Go to sprint.com/chat or call *2 for help.
Sincerely,
Shaun K.
Sprint

t-mobile
hooutoo said:
Just in from Sprint tech support;
Hello,
Letting you know your LG V450PM BLK XCVR SGL on line 954-xxx-xxxx
cannot be unlocked because it hasn't been active for more than 50 days.
Go to sprint.com/chat or call *2 for help.
Sincerely,
Shaun K.
Sprint
Click to expand...
Click to collapse
so has anyone activated on t-mobile?

bobn27613 said:
so has anyone activated on t-mobile?
Click to expand...
Click to collapse
My 50 days on Sprint are up in about a week. I'm moving back to Google Fi as soon as I unlock. Of course, Fi uses both Tmob & Sprint networks so I'm fairly sure is will work on one or the other.

bobn27613 said:
so has anyone activated on t-mobile?
Click to expand...
Click to collapse
Im active on metropcs by tmobile.
Everything working fine but i keep getting an activate now popup that is really really annoying
LM-V450PM

Yeah, LG phones drop like a rock.
Some vendor on eBay was selling the Korean V50 with dual screen for $529......yeah.
https://www.ebay.com/itm/LG-V50-Thi...972866&hash=item1f015f8485:g:k9wAAOSw4kZdX2mi
I am just waiting for these to drop even more if that. Doubt the 5G works in other markets.

were you able to use wifi calling ? were you able to eliminate the 'activate' message. Thanks

Finally Sim unlocked and ported over to Simple Mobile, a Tmob Mvno. It was relatively painless and took less than an hour for the actual port. No reason to be on Sprint right now if you don't have 5G service in your area. I was on the phone with Sprint yesterday for at least an hour and a half and gave them every chance to do something about my bill. I asked them point blank why anyone would pay for 5G service when it's not even in their area? Their response was just lame. I'm guessing it will be at least one if not two years before 5G is working in a wide spread fashion in a lot of cities in the US.
Now, as for the service on Tmob's network, it's only been about a hour since I switched but have made couple of phone calls and run a couple of speed tests. Phone call quality seems same same and speed test speeds seemed the same as if I were on Tmob., 15 down and about 7-10 on the upload. Now the freaking really good news. Simple mobile is running a special for 3GBs data and unlimited talk, unlimited text. at $25 per month. If you do auto pay after taxes it's $22 and change.

are all t mobile bands available? Does it work with t mobile 5G?

As of right now, there seems to be a problem with the APN record on the sprint model. Sprint, the scumbag company that it is, has locked the APN. They'll unlock the phone to except other sim cards, no problem. But when your new provider tries to register your phone on their network it doesn't fully complete the process. In other words, part of the process is that a new APN record is pushed down to the phone identifying the new MMS DNS server for that network. I use Simple Mobile which is a MVNO of Tmob but Sprint has locked the APN on my V50. I;m still able to get data but can't send/receive pictures via text messages.
So be ware.

en11gma said:
Im active on metropcs by tmobile.
Everything working fine but i keep getting an activate now popup that is really really annoying
LM-V450PM
Click to expand...
Click to collapse
does wifi calling work? how are updates handled . thank you

We have a pair of sprint unlocked V50 and just got an update over the metropcs service.
In the service menu it says voice over wifi is provisioned but in the settings network voice over wifi is off and the switch wont stay to on position when i toggle to on.
I still see my cellular connection in the notification area disappear then reappear.
Is this normal behavior or is it trying to activate in background? Maybe it checking for 5G?
I think it using more batt then usual possibly

Now....... finally, some good news and this took a bit of doing. To start off with I originally tried an old Fi sim card I had to port out of Sprint after those scumbags unlocked my V50. I kept getting a T077 error during the Google Fi activation process and Fi support just kept telling me that the V50 wasn't a supported device and they couldn’t help. I told them I thought it was a bad sim card so they suggest I pick up a new one at Best Buy. So, after a trip down to Best Buy I found out that they rarely have Fi cards in stock so I picked up a Simple Mobile (tmob mvno) sim for a buck and the port/activation sort of worked in that I successfully ported my number from Sprint and I was able to make calls and get data but couldn't receive/send pictures (MMS) in text. So, I said screw it and order another Fi Sim card thru the Google site and waited a week. I got it yesterday late and tried it this morning and crap it didn't work with the same activation error, T077. I have been scouring the internet for days for any info the error code and somewhere along the way I remember seeing something about taking the mvno card out and then putting the Fi card in and trying to activate without rebooting the phone. Now remember this is really all about not being able to edit the APN record with the correct DNS info so you can receive MMS picture by text. Anyway, after slipping in the FI sim card to my V50 the activation process suddenly squeaked on thru and low and behold I'm now running on Google Fi with MMS working and APN record is correctly updated the Fi info. I think the reason it worked was that the activation process thought I was a Tmob customer. When it asked me for account info to port my existing number to GFI the dialog screen show things like.... Enter your T-Mobile account number and asked what was the name on my T-Mobile account. But for whatever reason it worked and now I'm finally free of Sprint.
It worked for me but your mileage may very.

hooutoo said:
Now....... finally, some good news and this took a bit of doing. To start off with I originally tried an old Fi sim card I had to port out of Sprint after those scumbags unlocked my V50. I kept getting a T077 error during the Google Fi activation process and Fi support just kept telling me that the V50 wasn't a supported device and they couldn’t help. I told them I thought it was a bad sim card so they suggest I pick up a new one at Best Buy. So, after a trip down to Best Buy I found out that they rarely have Fi cards in stock so I picked up a Simple Mobile (tmob mvno) sim for a buck and the port/activation sort of worked in that I successfully ported my number from Sprint and I was able to make calls and get data but couldn't receive/send pictures (MMS) in text. So, I said screw it and order another Fi Sim card thru the Google site and waited a week. I got it yesterday late and tried it this morning and crap it didn't work with the same activation error, T077. I have been scouring the internet for days for any info the error code and somewhere along the way I remember seeing something about taking the mvno card out and then putting the Fi card in and trying to activate without rebooting the phone. Now remember this is really all about not being able to edit the APN record with the correct DNS info so you can receive MMS picture by text. Anyway, after slipping in the FI sim card to my V50 the activation process suddenly squeaked on thru and low and behold I'm now running on Google Fi with MMS working and APN record is correctly updated the Fi info. I think the reason it worked was that the activation process thought I was a Tmob customer. When it asked me for account info to port my existing number to GFI the dialog screen show things like.... Enter your T-Mobile account number and asked what was the name on my T-Mobile account. But for whatever reason it worked and now I'm finally free of Sprint.
It worked for me but your mileage may very.
Click to expand...
Click to collapse
What sms app do you use? Lg or Google? Cuz with Google messaging I have fully enabled RCS. Sending pics and videos over data and wifi. Why bother with mms when RCS technology is way better?