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Sim card not detected

Lately out of the blue when I pull my phone out my pocket I see a pop up saying sim card not detected then I have 2 options. Shutdown or reboot. Is this the phone quality built a little out of place or what? I'm sure someone here has seen this message if not all of ya have.
Sent from my Inspire 4G using XDA Premium App

Personally I would go to ATT and see if you can get a new sim...because apparently something is not right with the sim card.
or or or
It could be the ROM you are running, If you are running a Rom...

Running android revolution 5.1.6. Crazy how could it be the rom?
Sent from my Inspire 4G using XDA Premium App

Possibly just a bad installation...
Although it is a reliable ROM they all have glitches, possibly it is the ROM and you should try re flashing it and if the problem is fixed you know it was the ROM, and if it doesnt work Like i said before, your going to have to take a trip to ATT.
It could also be some type of hardware failure in your phone, not sure though.

Have you tried using the SIM in a different phone?
Faulty SIMs aren't unheard of.

Nope just this one. It only pops up every now and then but today it did it twice back to back so now I was like wtf. And decided to ask if anybody else seen this before.
Sent from my Inspire 4G using XDA Premium App

My sister once had a bad 3G SIM card that would only work on EDGE. We were right by an EDGE/3G border, so we could take 3 steps forward and have a working phone in the EDGE zone, or 3 steps back into 3G and have nothing.
My Tilt phone worked fine in both "zones," so I put in her SIM and had no signal in the 3G area, heh.

Oh.. well if the problem is persistant ill just get then to make me another similar
Sent from my Inspire 4G using XDA Premium App

Uh oh...
Same problem for me here as well. Running CM7, was working fine until later in the evening when suddenly the network "died", and after several reboots noticed the little SIM problem icon next to the signal meter. I had the card locked, but went into settings and unlocked it. Now, logically if the phone couldn't read the card then technically I shouldn't have been able to change the PIN, so...
Confused over here. Is there a known fix to this? Or worse - how do I broach the subject with ATT if I have to go in?

nathisme said:
Confused over here. Is there a known fix to this? Or worse - how do I broach the subject with ATT if I have to go in?
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I don't know about the fix about it, but concerning talking with AT&T, I'd recommend calling Warranty exchange first. They'll let you go through some hoops like getting your imei and possibly cleaning out your sim card with a rubber eraser. They'll also run some network tests on your phone to see if there are any "down towers" in your area. In the end, just request for a replacement sim card from them and have them note on your account that you want to get it free. Ask for confirmation if it's in your account, then head for the nearest AT&T corporate store. They'll tell you you'll have to pay $25 to get a replacement sim card or something, but just say that warranty sent you and it's noted on the account: should get you your sim for free, if possible.

I have never had a problem getting a new sim card for free from a corporate store. Just go in and ask for one.

Any new info on switching back and forth between LTE phones and Standard 3G phones?

Given the TBolt has the sim card, it seems it would be a little crazy to switch back and forth (if not impossible). This issue was touched a while ago, but is there an easier way yet? I guess anytime you wanted to switch back to the tBolt you needed to get a new SIM card. Is this still the case? Or can you use the website to switch back and forth between phones.
Reason I am asking is that I would like to use the iPhone during my work day since all of our machines are Apple based... and tBolt any other time. It just doesn't seem possible unless something changed?

I was also wondering how this would work. I have several phones and, until recently when I got my Tbolt, would switch between them quite often. Now with my first 4G phone, I wasn't sure that would work. From your post, it sounds like I could go online and switch from my Bolt to one of my 3g devices as I always have, but going back to the 4g Bolt might be a problem? I don't have 4g in my area, but I really am liking my bolt and don't feel the itch to switch devices yet, but I would like to be able to have the option.

Why not just call VZW and ask ?
That would be the easy way to answer your question.
Sent by my HTC Incredible

jbh00jh said:
Why not just call VZW and ask ?
That would be the easy way to answer your question.
Sent by my HTC Incredible
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They give different answers each time you call! Depends who you talk to.

if it helps, sim cards are sim cards and the one in the tb (though it works in a slightly different way than what would be normal for a sim) is the same as any other sim card. However, if you switch to activating a 3g phone without a sim card, they will deactivate your tb sim card for sure. They may even if you don't, just because they're verizon and are slightly clueless on how sim cards work still.

psufan5 said:
Given the TBolt has the sim card, it seems it would be a little crazy to switch back and forth (if not impossible). This issue was touched a while ago, but is there an easier way yet? I guess anytime you wanted to switch back to the tBolt you needed to get a new SIM card. Is this still the case? Or can you use the website to switch back and forth between phones.
Reason I am asking is that I would like to use the iPhone during my work day since all of our machines are Apple based... and tBolt any other time. It just doesn't seem possible unless something changed?
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Click to collapse
Can you ever switch phones online without calling Verizon. I have never been able to do it other than when setting up maybe a new phone but never switching back to an old one. Good luck though it would be nice to be able to freely switch. I have a DInc and OG Droid just sitting here
Sent from my ADR6400L using XDA Premium App

Switching from 4g to 3g phones you have to call in each time
Sent from my Transformer TF101 using XDA Premium App

I have tried switching from 3g phone to 4g phone and it is a pain. You need to call or go into the store and get a new sim card each time. The minute you place a 3g device on your 4g account the sim card is deactivated.
I switch back and forth now because i talked the store manager into giving me a few sim cards. You can also call every other day and have the customer service send you a new one. They are free but some stores will try to charge you.
Once you have the sim card all you need to do is turn off the 3g phone, place the new sim card in and it should activate itself.

Wow thats pretty sad that its this difficult.

I had tried this once and it brought up a question that I did not have the guts to answer myself. If you went back to 3g for a short while then afterwards reactivated on 4g would you loose the grandfathered unlimited data?
Sent from my HTC ThunderBolt using XDA Premium App

theryanguy said:
I had tried this once and it brought up a question that I did not have the guts to answer myself. If you went back to 3g for a short while then afterwards reactivated on 4g would you loose the grandfathered unlimited data?
Sent from my HTC ThunderBolt using XDA Premium App
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Click to collapse
No since you aren't changing your plan
Sent from my Transformer TF101 using XDA Premium App

Just talked to a VZW rep on the phone, who I'm assuming went to talk to a supervisor or a tech, and she said as long as I keep the sim card in a place where the gold contacts don't get harmed (like in the phone), then I can keep the same sim card between activations, I just have to either call in to switch back to the TB or activate it online.. She talked to someone about this after I asked if I could have a few sent to me, so I'm assuming whomever told her this at least had some knowledge on the situation, but I guess we'll find out when it's time to switch back

joshnichols189 said:
No since you aren't changing your plan
Sent from my Transformer TF101 using XDA Premium App
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Awesome, thanks.
Sent from my HTC ThunderBolt using XDA Premium App

the verizon rep that told you you can keep the sim card between activations is wrong. The sim card for verizon doesnt store any data its just basically a key to there 4g service. They can only be used for one activation and once they are deactivated they are dead. The only way to switch back and forth would be to have a surplus of sim cards. You would still have to call in and have them activate the new sim card before using it.
Ii have done this a few times on my thunderbolt so I know from experience.

Not sure on that having multiple SIM cards is right. I have switched between my DX and Tbolt numerous times and never gotten a new sim card. I do have to call every time when reactivating the bolt though.
Sent from my HTC Thunderbolt using Tapatalk

I can't see how this would work since LTE and gsm cards aren't compatible. If you could do that, you could drop it in most of the decent BlackBerrys and run... But ya can't. Anyone telling you that you can isn't at all familiar with the specs.

What a pain in the butt.
Sent from my GT-P7510 using Tapatalk

just my experience...
Using the My Account web site, I can...
Change between multiple 3G phones, no problems.
Change from 4G/LTE phone to 3G phone, no problems other than... the Web site warns the LTE SIM will be disabled after 90 days of non-use, implying that you could re-use it for up to 90 days, BUT the SIM gets deactivated immediately.
If I try to change from 3G phone to 4G/LTE phone, no problems IF I have a NEW SIM card. If I try to re-use my SIM it fails and I need to call in. When I call in, its hit or miss if they can enter that same SIM back into the System (customer service can't, but tech support has done it) or make me get a new SIM.
I haven't tried switching in about 3 weeks. So I don't know if anything has changed since.
Also, I find it best to complete the equipment change before 11pm eastern, otherwise the device change could get hung up in VZW's switch/system and not complete/clear until the morning.

SIM card/switching from 4G to 3G
psufan5 said:
Given the TBolt has the sim card, it seems it would be a little crazy to switch back and forth (if not impossible). This issue was touched a while ago, but is there an easier way yet? I guess anytime you wanted to switch back to the tBolt you needed to get a new SIM card. Is this still the case? Or can you use the website to switch back and forth between phones.
Reason I am asking is that I would like to use the iPhone during my work day since all of our machines are Apple based... and tBolt any other time. It just doesn't seem possible unless something changed?
Click to expand...
Click to collapse
At this time, it is still necessry to relace the SIM card if changing from a 4G device to a 3G device. So, if you were to change devices each day, you would need a new SIM card each time. Please check out our forums for updates at our website. Go to the website for Verizon Wireless, click Contact Us, then Customer Forums. You can also sign up for email updates from this site.
Thank you and have a good day!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

VZWSupport said:
At this time, it is still necessry to relace the SIM card if changing from a 4G device to a 3G device. So, if you were to change devices each day, you would need a new SIM card each time. Please check out our forums for updates at our website. Go to the website for Verizon Wireless, click Contact Us, then Customer Forums. You can also sign up for email updates from this site.
Thank you and have a good day!
Christina B
VZW Support
Follow us on Twitter @VZWSupport
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verizon actually semi pays attention to xda

Problems

So, I got a SGS2 Skyrocket a few days ago from a guy on craigslist for $400. Great deal, or so I thought. The phone worked well until today, I'm not receiving text messages or phone calls and I cannot send text messages. I first though, "great, I bought a stolen phone and and now it's been disabled." I googled it and it seems that I wouldn't be able to make calls if it had indeed been reported stolen. Any ideas? I restored the device and it didn't help. Thought it was interesting when I went to software update under settings it says "DM initialization is not ready. Check network or sim card." Could I just have a signal problem or something? I have full bars...

Did you get a new 4G LTE sim card for the phone?

No, I didn't. But it was sending texts just fine yesterday and now I'm trying to use the sim on my old phone and it wont send texts either.

Sounds like a sim issue. You might need to head to your ATT store and upgrade your sim card. This should solve your problems. Older sims won't work on the newer 4G phones. I had this issues with my 1st skyrocket and my old sim. It worked for a bit then stopped working, we replaced the old sim with a new one and all was good....

iLiberate said:
So, I got a SGS2 Skyrocket a few days ago from a guy on craigslist for $400. Great deal, or so I thought. The phone worked well until today, I'm not receiving text messages or phone calls and I cannot send text messages. I first though, "great, I bought a stolen phone and and now it's been disabled." I googled it and it seems that I wouldn't be able to make calls if it had indeed been reported stolen. Any ideas? I restored the device and it didn't help. Thought it was interesting when I went to software update under settings it says "DM initialization is not ready. Check network or sim card." Could I just have a signal problem or something? I have full bars...
Click to expand...
Click to collapse
"Guy......Craigslist"..... = problem?
Sent from my SGH-I727R using xda premium

I bought mine off Craig's List and experienced the same thing. Your sim from your Captivate will only work briefly for phone/SMS, but not at all for data.
You MUST get a 4G LTE sim card for the Skyrocket and AT&T will change your data plan "type" (same data and price per month, but different line item on the billing).
5 minutes in AT&T and I was good to go.
Sent from my SAMSUNG-SGH-I727 using Tapatalk

Grut said:
Sounds like a sim issue. You might need to head to your ATT store and upgrade your sim card. This should solve your problems. Older sims won't work on the newer 4G phones. I had this issues with my 1st skyrocket and my old sim. It worked for a bit then stopped working, we replaced the old sim with a new one and all was good....
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Click to collapse
Dont listen to people like this when they tell u older sims will work for a min then stop. Complete and utter bull****. Me and my friend have the skyrocket and he uses and older version sim and has no problems. The new sim only matters cuz it gives u the lte data plan. Its not gonna stop text from going thru. Such misinformation going on. This is y people are so screwed up
Sent from my SAMSUNG-SGH-I727 using xda premium

Justinfedor said:
Dont listen to people like this when they tell u older sims will work for a min then stop. Complete and utter bull****. Me and my friend have the skyrocket and he uses and older version sim and has no problems. The new sim only matters cuz it gives u the lte data plan. Its not gonna stop text from going thru. Such misinformation going on. This is y people are so screwed up
Sent from my SAMSUNG-SGH-I727 using xda premium
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Really? So if your information is correct, and you are all knowing, then why not help him fix the problem.

First off sounds like a SIM issue. Sim is usually the problem when it comes to network connectivity issues. Did you check the litmus sticker for water exposure?
Call ATT and have them check the IMEI #. You should have done that before you bought the phone.
@Justinfedor: That kind of response is not needed. If you can't say what's on your mind kindly please go somewhere else.

When I got my Skyrocket (moving from Captivate) the sales person said directly I would get a new SIM because the 4G LTE needed a new (assumably different) one. I'm sure you just need to get a new SIM which ATT should do no problem.

X10D3 said:
First off sounds like a SIM issue. Sim is usually the problem when it comes to network connectivity issues. Did you check the litmus sticker for water exposure?
Call ATT and have them check the IMEI #. You should have done that before you bought the phone.
@Justinfedor: That kind of response is not needed. If you can't say what's on your mind kindly please go somewhere else.
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Click to collapse
4g lte sims are for data. Like i said my friend doesnt have one in his phone. We dont live in an lte area so hes not getting a new one. U all say people need a new sim for a 4g device. Thats a complete lie. Sims can cause the issue but its not always the answer. Oh and i will go somewhere else cuz you all obvisously think you know everything. No need to be in here with a bunch of low life.
Sent from my SAMSUNG-SGH-I727 using xda premium

Justinfedor said:
4g lte sims are for data. Like i said my friend doesnt have one in his phone. We dont live in an lte area so hes not getting a new one. U all say people need a new sim for a 4g device. Thats a complete lie. Sims can cause the issue but its not always the answer. Oh and i will go somewhere else cuz you all obvisously think you know everything. No need to be in here with a bunch of low life.
Sent from my SAMSUNG-SGH-I727 using xda premium
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WOW! Holy childish over-reaction batman!

Can't you just get a new Sim? Worst case, is that your carrier might charge you something like $10.00......
Sent from my SGH-I727R using xda premium

If that's the way you're going to act, then please leave. I used to work for ATT a while back. What I don't think you get is... You're right and you're wrong. No you don't need a LTE sim. If the sim is bad it can cause connectivity issues, and weird stuff all together. That last statement is what you're completely ignoring.

Justin and X10D3 are correct. I used my sim from my Atrix in my phone since I got it. You'll need to be set up on the LTE plan through att. All that happened is their system doesn't have your account provisioned for LTE and it took a day or so for them to catch it. Login to your account and see if you're on an LTE plan. If not, then call them, but I know my sim is the same one from my Atrix and I've hit LTE areas the whole month in December with no issues. It shouldn't change your rate plan just need it provisioned for your account to register properly with their LTE network.

NO SERvICE?

wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
ok.. so the problem is.... i bought the phone off someone on craigslist. and the phone worked for 5 months. then it finallly locked up. ^^^^ so i called tmobile and they said that the person that i bought the phone off of did not pay for their first month's service so they blocked the phone from tmobile use. so i'm wondering is there anything i can do to make it work for tmobile.... if not. just unlock it and use it for tmobile?

xaznxb0ix said:
wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
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Click to collapse
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium

AndroidBotx said:
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium
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the other phone i was switching over to was a 3g vibrant. And it was working with this SIM a few weeks ago. thats strange

Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA

xtrem88 said:
Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA
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i was using this phone the whole time with a 3g SIM. And i never had a problem until now. it happened randomly

SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?

sduvick said:
SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?
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Click to collapse
yeah. ive used my sim on another phone and it works fine. I tried using my sisters sim card and her husband's and the sidekick still says no service. but on their phone it works fine as well. so its the phone. If i show them the phone wll they say anything though since its rooted.

Go or call tmob they will send a sim free
Sent from my HTC Sensation 4G using xda premium

bump/ was not a SIM issue.

hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?

yogi2010 said:
hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?
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they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.

xaznxb0ix said:
they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.
Click to expand...
Click to collapse
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.

yogi2010 said:
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.
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Click to collapse
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.

xaznxb0ix said:
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.
Click to expand...
Click to collapse
i was thinking the same thing, that the block should be against the SIM, not the phone. i guess i would call Tmobile and try to reason with them, and see if they can let you use the damn thing!
hope you figure something out!

Activating-Deactivating question.

I have Bonnaroo coming up and I don't really want to take this phone (rooted). From dirt and grime to battery length, I need something I can use throughout the day without worrying about it screwing up or powering down as bad as my droid will. I have an old BB curve. Can I deactivate/activate the charge and curve without worries? Any considerations? Does Verizon charge for this? Thanks for the help!

I have no idea what the first half of your post is talking about but you can change to the bb over the website with no fees. To change back you will need a new sim from a Verizon store free of charge.

bwheelies said:
I have no idea what the first half of your post is talking about but you can change to the bb over the website with no fees. To change back you will need a new sim from a Verizon store free of charge.
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Click to collapse
Bonnaroo is a 5-day music and arts festival. That's what I meant about all the dirt and grime.
When I get the new sim, will the guys at Verizon have to install it themselves? My phone is rooted and didn't want that to cause any issues.

tkm20 said:
Bonnaroo is a 5-day music and arts festival. That's what I meant about all the dirt and grime.
When I get the new sim, will the guys at Verizon have to install it themselves? My phone is rooted and didn't want that to cause any issues.
Click to expand...
Click to collapse
As soon as you activate a non-4g phone, the SIM is deactivated. VZW won't have to install it for you, but you will have to show them your phone to get the new SIM if you need one. Also, if you're doing this constantly over a week, they may not be very happy if you're constantly activating/deactivating 4G service on your account.

imnuts said:
As soon as you activate a non-4g phone, the SIM is deactivated. VZW won't have to install it for you, but you will have to show them your phone to get the new SIM if you need one. Also, if you're doing this constantly over a week, they may not be very happy if you're constantly activating/deactivating 4G service on your account.
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Click to collapse
Gotcha. Is a new sim install pretty much plug and play? Yeah, this will be the only time I will be deactivating/activating this phone.

As far as I know, you can call customer service and have them mail you a 4G SIM card for the Charge if you don't want the guy in the store to notice your rooted. You can also just go to the store and ask that he hand you the SIM card. I don't if they would want to look at the phone or if they would be suspicious that you don't want to let them handle it.
Also, be careful about your data plans if you have unlimited. They should be able to get you back to unlimited if you have it, but 4G and 3G plans are different.

I've swapped back and forth between the Charge and my old touch pro 2 before. New sun card was not required. To activate the old phone just dial *227 or *228 (don't remember, it's the roaming/prl update number). When you want to switch back to the Charge just call Verizon on the 611 number or whatever it is. They should be able to reactivate the sim in the charge without you getting another one. Either way it should not cost you anything and worse to worse you can just drop in a VZW store and snag a new sim.
Sent from my SCH-I510 using XDA

storm81456 said:
I've swapped back and forth between the Charge and my old touch pro 2 before. New sun card was not required. To activate the old phone just dial *227 or *228 (don't remember, it's the roaming/prl update number). When you want to switch back to the Charge just call Verizon on the 611 number or whatever it is. They should be able to reactivate the sim in the charge without you getting another one. Either way it should not cost you anything and worse to worse you can just drop in a VZW store and snag a new sim.
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
The current sim will only be active for 24 hours.

bwheelies said:
The current sim will only be active for 24 hours.
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Click to collapse
Yep. You're right. I'm currently on the phone with vzw ordering a new sim. I dread going into the store... I take it setting up the new sim is plug and play?

tkm20 said:
Yep. You're right. I'm currently on the phone with vzw ordering a new sim. I dread going into the store... I take it setting up the new sim is plug and play?
Click to expand...
Click to collapse
Plug. Play.