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Hi guys. I have browsed the forum but haven't noticed any post complaining about screen problems (beside one about yellowish screen temperature).
I was bloody excited hearing my package was delivered only to get hugely disappointed by 3 hot pixels on its screen. Two blue and one bright red almost in the centre of the screen.
Does anybody else found this problem? Or it's just me being unlucky?
Do you have any experience with google regarding to replacements? Is it stress less process or I will have to be prepared for lots of stress?
If you had device replaced was the new unit fault free?
Sorry but I am former Samsung customer (8 Galaxy note8 replaced due to dead pixels) I almost gave up hope for dead/hot pixels free displays
Andrew_j said:
Hi guys. I have browsed the forum but haven't noticed any post complaining about screen problems (beside one about yellowish screen temperature).
I was bloody excited hearing my package was delivered only to get hugely disappointed by 3 hot pixels on its screen. Two blue and one bright red almost in the centre of the screen.
Does anybody else found this problem? Or it's just me being unlucky?
Do you have any experience with google regarding to replacements? Is it stress less process or I will have to be prepared for lots of stress?
If you had device replaced was the new unit fault free?
Sorry but I am former Samsung customer (8 Galaxy note8 replaced due to dead pixels) I almost gave up hope for dead/hot pixels free displays
Click to expand...
Click to collapse
I've got 7 dead pixels on my Nexus 5. Going to phone them in a little, I'll keep you updated.
Be patient. I have spent almost 15 min listening to classic music on hold. They have asked for evidences -so I have sent them photos and still waiting for their decision.
Will keep you posted.
I was on the phone less than 10 minutes. Exchange an email with a couple pics attached, showing the defect on my device. Then, 30 minutes later, had another reply with all the information needed to receive a replacement. And keep the current device until the replacement arrives. For me, great service. Defect is like a leak under the front camera. Where it should be all black, there is a little hole that leaks light from the display. Odd.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I have no dead pixels but yellowish screen temp on low brightness. But this will settle with time, it is the glue that needs to dry out. It was the same with my n4.
One dead pixel
I have one dead pixel, almost in the center of the screen. However, at this resolution it's hard to notice, I think I'll keep it, I don't want to wait for an replacement.
Crooke356 said:
I was on the phone less than 10 minutes. Exchange an email with a couple pics attached, showing the defect on my device. Then, 30 minutes later, had another reply with all the information needed to receive a replacement. And keep the current device until the replacement arrives. For me, great service. Defect is like a leak under the front camera. Where it should be all black, there is a little hole that leaks light from the display. Odd.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Shoot why it takes them sooooo long in my case? Still nothing. I have received e-mail from them. Replied with some photos and still no reply it's been already 4 hours and you had it all sorted well below 1 hour mark
Just got off the phone with Google. I got a "high call volume" warning but was only on hold for 7 minutes. My guy was very helpful and said they'll send out a replacement which *should* be with my by the end of the week. I keep my current Nexus 5 until then & send it back in packaging the new one comes in. Just waiting on a confirmation email now that this is what's happening.
Edit: Email received & replacement ordered. Fairly painless process so far! (touch wood)
I have one tiny green stuck pixel just under the status bar. It's only visible on dark backgrounds with high brightness so it doesn't bother me.
Sent from my Nexus 5 using xda app-developers app
Vertron said:
I have one tiny green stuck pixel just under the status bar. It's only visible on dark backgrounds with high brightness so it doesn't bother me.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
Yeah, but still, you didn't pay for something faulty. I would act if I was any of you guys.
I must have gotten lucky, no dead pixels.
Sent from my Nexus 5 using XDA Premium 4 mobile app
How do I check for dead pixel?
motoxxxx said:
How do I check for dead pixel?
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https://play.google.com/store/apps/details?id=net.ujacha.deadpixel&hl=ro
abaaaabbbb63 said:
Yeah, but still, you didn't pay for something faulty. I would act if I was any of you guys.
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Click to collapse
On previous experiences all replacement handsets I've had have always been worse. If it doesn't bother me I'm not going to risk getting one with a fault that does bother me.
Sent from my Nexus 5 using xda app-developers app
9 dead/hot pixels here, mostly in the corners of the screen. Called Google and was told to restore my device (I was on it at the time). They told me they'd email me the instructions and for me to call them back. I had already restored from Bootloader and I don't think my guy understood the difference between software issues and hardware.
Anyhow, new one is on the way, hopefully this one doesn't have any issues because I really like the phone.
abaaaabbbb63 said:
Yeah, but still, you didn't pay for something faulty. I would act if I was any of you guys.
Click to expand...
Click to collapse
Its not faulty, Google are only changing them out of goodwill, all companies have dead/stuck pixel polices and the higher the resolution the more dead/stuck pixels are allowable before the panel is deemed faulty.
I tend to disagree with you. Yes companies have their policies regarding to dead pixels and how they will treat the claims but do not forget about customers rights. For me dead or faulty pixel on the screen is not acceptable and if I feel unhappy I can (within 15 days) return purchased device. Of course if will do it this would be lose/lose situation as I will not have new shiny phone nor google my money. Thus they are happy to replace it (as long as it is as new and they will be able to put new stickers on it and sell it again - maybe next customer will not be as picky as me). So it is not really about "good will" as Google is not a non-profit organisation it's well calculated. On the other hand I would not expect such "good will" to replace the device after 15 days tho. But who knows maybe I am wrong
stefan0x53 said:
I have one dead pixel, almost in the center of the screen. However, at this resolution it's hard to notice, I think I'll keep it, I don't want to wait for an replacement.
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I took it back to the store and I have just received a replacement, it's perfect. Nice improvements on the OS also.
stefan0x53 said:
I get it back to the store and I have just received an replacement, it's perfect. Nice improvements on the OS also.
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You received a replacement from a Sprint store?? Or from the play store (if so, that is quick!!)
and what improvements on the OS? (same OS version, isn't it?)
jj14 said:
You received a replacement from a Sprint store??
and what improvements on the OS? (same OS version, isn't it?)
Click to expand...
Click to collapse
I have brought it from a local store here in Romania.
I'm referring to the 4.4 OS improvements.
Hi
I got my phone on the early release date and it's been great until this morning when my camera has started to play up. The image quality has gone all blury and won't focus unless it's about 2 inches from the screen ? Anyone else had this and any help ?
If you tap the top of the phone when trying to take a photo does it do anything? Maybe the auto focus is faulty?
The camera module is broken.
This problem are very common, either on s7, s7 Edge. It do happens to other branded smartphone as well.
The only way of fixing this is by sending in to warranty for camera replacement. should be done within an hours.
Samsung promises and hold responsibility for providing complete warranty. Any imperfection after warranty process, User have the rights to further issues the problem.
Example scratches during warranty process.
This is very sad.
I have same problem. Im hoping the problem goes away.
Happen to another S model phone before. The camera broke.
The guy had to send it back in to samsung for repairs.
But if you got it from a carrier then you should be able to exchange it with them.
This is a failure of the ois mechanism. Replacement is the only route.
Sent from my SM-T810 using Tapatalk
No problem here so far and I to have had the phone early
Maybe it's a feature to take pictures of unreleased devices. Mr Blurrycam.
I had this turned phone off and on then was ok again happened a few times mind thinking software issue
I'm creating this thread to spread awareness, Xiaomi is using really low quality panels for the RMN5P, I got the phone and on day ONE, using official MIUI, my screen got the google keyboard G logo and the on-screen keys burned-in or persisting in the screen like in the attachment, that's the G logo in GBoard, I have to admit I'm very disappointed by Xiaomi on this one, if you have the same issue I encourage you to share it on this thread, and to also let Xiaomi know about this on the miui forums, thank you.
Edit: I got my device replaced and the new one does it as well 2 broken devices total
Don't have this problem, using it for 3 days since tuesday.
don't have this problem with almost one month usage
Limetak said:
Don't have this problem, using it for 3 days since tuesday.
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Click to collapse
kenjixx said:
don't have this problem with almost one month usage
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Click to collapse
Thank you for your input guys but obviously not everyone is going to get bad panels, the issue is that Xiaomi is selling some phones with completely unacceptable panels and they have to become aware of it, I can't believe I got a brand new phone and images are retained on the screen from day one, and I'm not the only one, it has also been mentioned here: https://forum.xda-developers.com/redmi-note-5-pro/help/3-days-usage-burn-t3793599
I don't have this issue. I've turned on display for 30 minutes on full brightness at the home screen only. And don't have image retention. I have Tianma TD4310 panel. I'm also checking cause I'm still on warranty.
It would help people to contribute to this problem if someone would post how users can find out which panel they have. I´ve heard the Aida64 app could do it, but I don´t see the panel manufacturer listed anywhere....
This usually happens on tianma displays
heres a little neat trick to avoid this
Turn on Reading mode and set the calibration to 1/4 so that it wouldnt be too yellow, tadah no more retention
^ It's a known fact.
You can either do what he said or you can use a custom rom (wait for one with kcal), go to display settings, color calibration and from 100% go to 95% to all the colors. You will have slightly lower brightness but no color retention.
Kusie said:
It would help people to contribute to this problem if someone would post how users can find out which panel they have. I´ve heard the Aida64 app could do it, but I don´t see the panel manufacturer listed anywhere....
Click to expand...
Click to collapse
Use the xiaomi phone dialer app
*#*#6484#*#*
Tap on Software version.
Got this to and very badly
My whole frikking lockscreen is burned into my.panel i can see my notifications and time when i use a dark Grey background
Haha what the f***, I just got my phone replaced, the new one had instant image retention as well, hahaha, im gonna lose my mind with this device, [email protected] THE REDMI NOTE 5 PRO, WORST PURCHASE OF MY LIFE
Gerard Lardizabal said:
This usually happens on tianma displays
heres a little neat trick to avoid this
Turn on Reading mode and set the calibration to 1/4 so that it wouldnt be too yellow, tadah no more retention
Click to expand...
Click to collapse
True
Have the same problem with Mi A1 [Tianma Panel]
Service center rejected my claim that it is software issue (They downgraded OS to Nougat - Their solution)
Its there even with Nougat, have to get display panel replaced before warranty expires
Very very true
No one should buy this crap. barely 2 months of usage and the screen burn in is severe, image retention everywhere I'm very pissed at xiaomi for doing this.
Also got tianma td4310 panel but luckily no burn in after 2 weeks as I don't have mi service centers in my country
I have same problem... Help plz
This also happened to me using a Redmi 5 Plus. Yours is whyred, right?
How can I check which panel I have?
continua.mente said:
How can I check which panel I have?
Click to expand...
Click to collapse
Type *#*#6484#*#* in the Xiaomi dialer
Ive got tianma. No image retention.
It does have crappy motion clarity tho. Albeit still much better than redmi note 4.
I had the same problem, I send back my note 5 and bought a Oneplus 6. In 60 min i had already ghosting.
To bad, nice phone but a ghosting is not done for me.
Panel was a tianma td4310.
U can test it by yourself, set it for like 15 min on 1 app and focus on some thing I went back to Twitter night view and I saw some details of the previous app on it.
A shame, the tiamma panels on the note 4 had the same problem aswell.
Maybe I wait for the Mi 8 and trade my oneplus in. But the notch is to big to display notification icons....
Hello guys, I need some advice on purchasing Oneplus Nord. My apologies if I violate any community guidelines.
I own an oneplus 6 and its display got damaged. I own it since its launch and I am a heavy user and it has seen its fair share of wear and tear. I also have old moto g5s plus running custom rooms which I only use for android app development.
The new Oneplus Nord does look compelling for the price but in the market, I see realme phones with snapdragon 855 chipsets. I do rely on custom ROMs once the manufacturers update window passes but I am not a die-hard Rom hopper.
Please suggest me if it is a good idea to purchase the OnePlus Nord to use it for the next 2 to 3 years with stock OS and then use it for development purpose with a custom ROM.
OR should I just replace the Oneplus 6 screen and call it a day??
PS: I have never experience 90Hz screen refresh rate.
Thank you
How much would the screen repair cost you? I personally wouldn´t do it if it´s ~100$.
Is your OP6 still usable? Then why not use it for develpment and get a Nord. You can always mirror/stream the OP6 display onto your PC if it´s too damaged and use it that way.
i have a OP5 with display issue as well.. the original touch screen went unresponsive three months ago.. display was fine though.. i checked OP repair and they charged HK$23xx (around US$300) for replacing the touch screen, the motherboard and the battery, so basically everything except the frame.. i chose to replace with a 3rd party touch screen for HK$700 (around US$90).. it worked for 3 months and then the touch screen did not respond again.. now i understand why OP repair quoted to replace the motherboard as well as i think its not just the display part but also fault in the main component..
now im using this OP5 exactly as @Saiger mentioned, connecting it to PC via USB cable and control it from the PC..
had considered OP7 and OP8 but their prices are beyond my acceptable range.. kept an eye on Nord and now its finally announced.. the spec seems good (not top grade but good for my usage) and price is okay.. so i shall definitely get it in Aug when its available..
just wanna share my experience for your reference..
iamelton said:
i have a OP5 with display issue as well.. the original touch screen went unresponsive three months ago.. display was fine though.. i checked OP repair and they charged HK$23xx (around US$300) for replacing the touch screen, the motherboard and the battery, so basically everything except the frame.. i chose to replace with a 3rd party touch screen for HK$700 (around US$90).. it worked for 3 months and then the touch screen did not respond again.. now i understand why OP repair quoted to replace the motherboard as well as i think its not just the display part but also fault in the main component..
now im using this OP5 exactly as @Saiger mentioned, connecting it to PC via USB cable and control it from the PC..
had considered OP7 and OP8 but their prices are beyond my acceptable range.. kept an eye on Nord and now its finally announced.. the spec seems good (not top grade but good for my usage) and price is okay.. so i shall definitely get it in Aug when its available..
just wanna share my experience for your reference..
Click to expand...
Click to collapse
Yes, that is my fear also. I had a Micromax(Indian Phone Company) phone with dead display and after replacement, the touch went crazy. So I am afraid to repair my Oneplus 6.
Thankfully I will be giving interviews for some jobs soon. And in India OP will launch a 6/64 GB variant. Depending on my job I'll make the decision.
Thanks for replying.
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
nairprasad07 said:
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
Click to expand...
Click to collapse
Software bug, Please change refresh rate to standard (60hz) and check if it's gone.
Did that but still the same
It seems like it happen to quite a number of users around the same time.
See the comments in this video
Can we do our part and go to comment and tag @Samsung Electronics on their social media pages like Facebook, Twitter, to let them aware about this issue?
Or can collect our voice through this petition https://www.ipetitions.com/petition/samsung-s22-uitra-screen-problem-around-may-2023
nairprasad07 said:
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
Click to expand...
Click to collapse
That is a hardware issue and not a OneUI issue. You need to send it in for repairs, or take to your local phone repair shop to get the display replaced.
gernerttl said:
That is a hardware issue and not a OneUI issue. You need to send it in for repairs, or take to your local phone repair shop to get the display replaced.
Click to expand...
Click to collapse
Its happening after the update. Before the update my phone was just fine. I don't have the warranty now. And I'm broke.
Have you tried force stopping OneUI, then clearing data? Also, just to make sure it is not OneUI, try another launcher, like Microsoft Launcher (which is free), or the free version of Nova Launcher. The last thing, would be to a factory reset. If it is software related, then doing a factory reset should solve the problem.
Risfat said:
Its happening after the update. Before the update my phone was just fine. I don't have the warranty now. And I'm broke.
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How do you don't have warranty allready? It's not 2 years ?
burnin said:
How do you don't have warranty allready? It's not 2 years ?
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Click to collapse
Not all countries have the same warranty laws.
Bro even I had the same issue and I just had 1 week time for my warranty to expire. When I showed to CC, they took my device for screen replacement. One thing to note here is even if there is small dent then it seems we have to pay, even though it was like that for a long time and not related to this.