oneplus 7 pro bad/erratic wifi - OnePlus 7 Pro Questions & Answers

so on my 7 pro about a week after i bought it wifi became very erratic especially on 2.4 ghz with ping reaching 900ms (local network) and speeds as low as 2mbps 5ghz was mostly ok but ping was still erratic making most online games unplayable and after a factory reset speeds are back to normal but ping in local network is still erratic but not as bad as in 3-200ms and other devices are completely fine and ive tried 2 different routers with the same results im beggaining to worry it might be hardware but its related to some other peoples issues on previous phones but all are ignored by oneplus

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[Q] Extremely Slow Wifi Speeds

Before flaming me about searching the forums, trust me I've searched everywhere. I've tried the *#0011# thing, no change, tried setting a static IP, power saving mode is off, changing the router's channel, factory reset, flashing a new rom, changing the signal from mixed to g only, b only, n only, etc, etc. None of the suggested things have worked for me. Allow me to explain in a little more detail exactly what my problem is. So I just got my GS3 (Razr died and had to get phone without contract renewal) and while connected to my homes 2.4ghz network it goes superrr slow. I'm talking .25 mb/s download and the pages time out, even if I'm right next to the router with a full signal. Now here's where it gets weird... While connected to my 5 ghz band (dual band router) it works fine, getting around 13 mb/s. Now you're probably thinking why not just use the 5 ghz band and forget it? Well because in my room where I am the majority of the time, the 5 ghz band doesn't give off a strong enough signal and I constantly disconnect, and moving the router is unfortunately not an option.
The 2.4 ghz band works find on all of my other devices, iPad, PC, Xbox, PS3, etc. 0 problems whatsoever. I've even tried using my like 10 year old Linksys WRT54G router and it still resulted in the disturbingly slow speeds on the GS3 and find for all other devices. What's the catch? I still have unlimited data (lucky me), but where I live specifically has terrible 3g speeds and no 4g at all. Please help with any suggestions!
If you've wiped, switched roms and so forth with no difference and the other devices work, than I would say it's probably a hardware defect.
Sent from my SCH-I535 using xda app-developers app
I've read of many other people having the exact same problem as me throughout my extensive searching, but none ever came back to update their progress/status on the issue unfortunately.
Unfortunately you might have to buy a network extender in order strengthen your signal. The downside is that some ROMs won't read the extender.

Slow wifi on N5

After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
t2002 said:
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
Click to expand...
Click to collapse
I haven't had your issue and I've been speed testing here and there all day.
Have you tried turning off wifi optimization under wifi/options?
I have turned that off now and rebooted. I turned this off the other day without rebooting and there was no difference but will see how this goes.
Thanks.
Sent from my Nexus 5 using Tapatalk
Made no difference. Got reduced speeds again.
Sent from my Nexus 5 using Tapatalk
I had similar problems when my friend connected a Blackberry Z10 to my router, constantly dropping out after about half an hour of connection, so try this:
I found that my at the time SGS2, could only connect in 'g' mode, whereas her BB was connecting in 'n'. I believe this was confusing the crappy B.T. router I have, so I changed the settings of the router to only accept 'g' connections. Problem solved for me.
Worth a try anyway. Especially if the other devices connecting to your router are a bit older and only use a 'g' connection.
Sent from my Nexus 5 using xda app-developers app
There are no drops in WiFi, it just slows. All my other devices are N too.
Sent from my Nexus 5 using Tapatalk
Odd, I don't have this problem. The wifi a runs at full speed even in low signal areas. Maybe it's something to do with the router?
Sent from my Nexus 5 using xda app-developers app
I have this on my home WiFi with both the Nexus 4 and the Nexus 5. Both are connected to 5GHz 802.11n on a dual-band Netgear N600/WNDR3700.
Performing a test just after boot, the speeds reported by Ookla's speed test app are:
Nexus 4: 46Mbps dl / 12Mbps ul
Nexus 5: 82Mbps dl / 12Mbps ul
After some period of time, the results (recalling from memory) change to:
Nexus 4: 2Mbps dl / 11Mbps ul
Nexus 5: 2Mbps dl / 11Mbps ul
If I switch off WiFi and then switch it back on again, each phone will then return to its previous higher speeds.
Never have figured out exactly what triggers the slow-down; my best guess is that it's something to do with the phone going into deep sleep, or perhaps related to power-saving functions on the router.
A Linux-based laptop is connected to the same AP and I don't notice any issue with that. Don't recall the Nexus 7 having any issues either (though that can only connect to the 2.4GHz radio).
I didn't notice this on my N4, but I never checked, and in retrospect I remember having some problems streaming video when you normally would think the connection would be OK. Will give Google a call.
The problem exists on my home router, an access point I also have in the house (different manufacturer) and at work (different again).
Have tried changing to 2.4 GHz only but no luck.
Thanks.
Sent from my Nexus 5 using Tapatalk
People had EXACTLY the same problem when Nexus 10 just came out.
If interested here is the thread http://forum.xda-developers.com/showthread.php?t=2124485
Basically, google had to release a fix to solve this problem.
I'm noticing slow WiFi as well on my Nexus 5, with Netgear APs at home.
Also the 4G is weird - here in the UK, upload remains strong but download is slower than other phones running the same speedtest from the same location and a fair bit slower.
Will hold off judgement for now though.
Got an ASUS router at work so gonna test that.
It will not see the 5GHZ band on my Netgear WNDR4500 at all though - then again neither will my Nexus 7 2013
(My Nexus 4 does see the 5GHZ band SSID however then again probably due to different WiFi chipset or something)
DangerMUK said:
I'm noticing slow WiFi as well on my Nexus 5, with Netgear APs at home.
Also the 4G is weird - here in the UK, upload remains strong but download is slower than other phones running the same speedtest from the same location and a fair bit slower.
Will hold off judgement for now though.
Got an ASUS router at work so gonna test that.
It will not see the 5GHZ band on my Netgear WNDR4500 at all though - then again neither will my Nexus 7 2013
(My Nexus 4 does see the 5GHZ band SSID however then again probably due to different WiFi chipset or something)
Click to expand...
Click to collapse
Yeah been testing 4G on Vodafone today vs an iPhone 5S - getting consistently slower download speeds in the same locations on the same speedtest servers.
Has anyone else tried using the N5 in and around London on a 10mhz 800 band network (so basically Vodafone or O2)
Also is the 5Ghz 20mhz ? I seem to be getting 70mbit download on a 1000mbit connection
5ghz works on an ASUS router but seems to just be completely absent on Netgear routers (sure its a 20/40/Auto/Band setting somewhere)
Having called Google and tried the suggest factory reset, problem persists so will call again and likely try a replacement.
t2002 said:
Having called Google and tried the suggest factory reset, problem persists so will call again and likely try a replacement.
Click to expand...
Click to collapse
I wouldn't bother with RMA.
Same problem was in Nexus 10 when it came out.
http://forum.xda-developers.com/showpost.php?p=47178847&postcount=10
A software update fixed it.
t2002 said:
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
Click to expand...
Click to collapse
i have the same problem. it also affects LTE. both cut down by a third or so after some unknown amount of time.
I don't have access to LTE, so can't comment there. I will be getting a replacement tomorrow and will report back then if it is fixed.
Also keen to see if the battery is any better in the replacement. Reports seem to vary wildly on these forums and in reviews but my finding is that the battery is no better then the N4 battery in any way.
Sent from my Nexus 5 using Tapatalk
Have y'all had Android devices in the past? As in, have y'all had Google accounts to which you've backed up your data (e.g. WiFi credentials) that automatically were transferred over to your new device?
I ask this, because I had to do a factory reset and prevented Google from backing up my data and preventing automatic restore (e.g. I unchecked "Back up my data" and "Automatic restore" before I did a factory reset).
There seems to be an issue where the restored WiFi settings don't sit well with the new device, and you have to manually input your WiFi credentials and have the Nexus 5 configure it from anew. It may also help with slow connection speeds and connection issues in general since I found that after I did this, my connection strength increased (qualitatively; I haven't done quantitative analysis) and the range at which it still connects to WiFi has increased.
Here are some links to the issue that I, personally, have run into, but near the end of the second issue tracker, someone has ADB commands that essentially accomplish the same thing (i.e. wiping all stored WiFi data)
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
Might be something to try before you send it into RMA (since it will take like, 2-3 weeks to get the replacement phone, and even then it sounds like this is a purely software issue).
EDIT: Note, that unchecking the "Backup data" and "Automatic restore" (I think doing the former will automatically grey out the Automatic restore option anyways) means you will have to reinstall all your applications manually one by one. This is probably easier if you just log onto a computer and have Google Play in a browser to download it to your device.
Furthermore, my specific issue didn't lay with slow WiFi speeds, but rather with the inability for the Nexus 5 to automatically reconnect to a WiFi router once it exited and reentered range. It was also unable to manually connect to the router unless I cycled WiFi or Airplane mode (or reboot the phone).
pinksoviet said:
Have y'all had Android devices in the past? As in, have y'all had Google accounts to which you've backed up your data (e.g. WiFi credentials) that automatically were transferred over to your new device?
Click to expand...
Click to collapse
I always choose not to restore my backed up settings to a new device, and so manually create the WiFi connections. Doesn't appear to make any difference in my case.
Sent from my Nexus 5 using Tapatalk
I had a similar question, but I just want to know why I see 72 Mb/s connection in the info, instead of 150 or 300? Asus RT-N66U with Merlin firmware, 802.11n only, 40MHz bandwidth (but also tried 20/40MHz). All computers show 150/270/300 (I know these are just theoretical). My wireless desktop can transfer a file at 10MB/s...the N5 (and a 2012 N7, 2013 N7, GNex, and Nexus S) do about 2MB/s.
I'm having exactly the same issues as t2002 and TheFluffyOne - Just after booting I'll get >10mbps dl but after an hour or two if I run the speedtest app again it will have slowed down to <2mbps. It's horribly frustrating, hopefully it's just a software issue and will be patched soon.

Unusable wifi

I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
simon.n.jonez said:
I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
Click to expand...
Click to collapse
I am struggling with Wifi speeds on mine. I am having to switch to 4g regularly.
I am not too worried yet as I have 8gb data, but eventually i'll be worried as it runs out lol/
The speed tests show a good speed and ping, but it disconnects or slows down/freezes a lot.
I'm waiting on updates.
Thanks for the reply.I get data fine over 4G too.the chappy wifi is annoying as I have wifi everywhere I go...but no 4G signal at home
simon.n.jonez said:
... I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.
Click to expand...
Click to collapse
Confirmed, same experienced here.
Didn't the z1 have this problem
That may depend on the router or its settings. Had the same "freeze" issue when connected to my AVM 7490 router set to use channel 100 for 5GHz. Ever since I changed it to channel 48 no more such problems so far.
My bluetooth is similarly awful, in both range and functionality.
WiFi constantly drops and freezes, always has a weak connection compared to my other devices.
Sony have always cheaped out on wireless chips for any of its hardware products, especially things like playstation products (PS4 wifi is the worst I've ever seen), but I didn't expect it for a £500 smartphone!
Ditto. Great 4G on a 10GB cap.
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Out of various devices it's the only one, and I've had more devices on.
I'll change the chanel, clear dhcp allocations and usual stuff and see if there is any difference
Sent from my D6603 using XDA Free mobile app
Mine seems to have sorted itself out.had excellent wifi at home and up the parents.
Yeah for all their positives sony do pass on some crud wifi chips. Ps4 good example.
Sent from my D6603 using Tapatalk
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
mega_bite said:
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Click to expand...
Click to collapse
Swapped it for another router (I got a random duplicate from my isp, glad I kept it) and the problems gone. Mostly. still drops from time to time. but usable
Jonathan-H said:
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
Click to expand...
Click to collapse
It seems to be random. My mate has a launch day model like me, and his WiFi is excellent to his 6 year old Sky wireless G router.
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
The same thing seems to apply to the Z3. So its a sony thing. My first Z3 the wifi and BT were unusable. 3rd Z3, and wifi is the best I've ever used on a mobile device, and I havent even connected to my AC network yet to try. Bluetooth I've yet to try though.
istrikerx said:
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
Click to expand...
Click to collapse
AVM Fritz!Box here, newest model, got it when I moved because I'm on a business contract, even though I didn't want it. Has a multiuser NAS, SmartHome and whatnot, and one app for everything.
But when on WiFi with my MacBook Pro, ping times sometimes go up to over 250 ms, then back down to the usual 12. I have no idea why, it doesn't happen when connected to it via Ethernet. Bandwidth itself never seemed to be an issue though, and the Z3 performs great with it though.
TL;DR: Trying a different router can make a huge difference.
I was having the same wifi issues...my network was saved, I kept re typing my password thinking maybe I entered it in incorrectly but kept getting the "Authentication Failed" message. I was able to get the phone connected to my home wifi buy simply hitting the "Forget" option...then it automatically read the IP address and accessed the network...smh hopefully this helps for Everybody else....or some at least

Really slow and spotty wifi?

Will I get OTA updates if I don't put a SIM in? I'm on C432B126 right now and I think the seller that installed it for me messed it up, I'm not getting supercharge or fast charge with the included charger just normal charging and wifi has been really slow and spotty, I've tried everything to fix the wifi issues but it's still the same, can someone shed some light on this, thanks.
gtrm said:
Will I get OTA updates if I don't put a SIM in? I'm on C432B126 right now and I think the seller that installed it for me messed it up, I'm not getting supercharge or fast charge with the included charger just normal charging and wifi has been really slow and spotty, I've tried everything to fix the wifi issues but it's still the same, can someone shed some light on this, thanks.
Click to expand...
Click to collapse
I am assuming you are using 5ghz wifi. Some phones have issues with high channel >48 5ghz wifi (my lg v20, mi max and the mate9). If you use 2.4ghz only the wifi will improve. However, if you want to use 5ghz goto your router wifi channel settings and set to either channel 36 or 48. Just note the lower channels have poorer wall penetration compared to channel 150+. If you got a large house consider a solution like Google wifi. If you are still getting very poor wifi, then you may have a faulty phone (dislodged antennae maybe).
To get supercharging you will need to use the original charger + CABLE.
Try using the ampere app to see how fast your phone is charging. Anything over 2 amps I would say it is good enough unless you are in a hurry.
azukayx said:
I am assuming you are using 5ghz wifi. Some phones have issues with high channel >48 5ghz wifi (my lg v20, mi max and the mate9). If you use 2.4ghz only the wifi will improve. However, if you want to use 5ghz goto your router wifi channel settings and set to either channel 36 or 48. Just note the lower channels have poorer wall penetration compared to channel 150+. If you got a large house consider a solution like If you are still getting very poor wifi, then you may have a faulty phone (dislodged antennae maybe).
To get supercharging you will need to use the original charger + CABLE.
Try using the ampere app to see how fast your phone is charging. Anything over 2 amps I would say it is good enough unless you are in a hurry.
Click to expand...
Click to collapse
I tried both 2.4ghz and 5ghz with no luck and I only get normal charging speeds with the included charger+cable, no fast charge or supercharge, charging to full takes nearly 3 hours.
gtrm said:
I tried both 2.4ghz and 5ghz with no luck and I only get normal charging speeds with the included charger+cable, no fast charge or supercharge, charging to full takes nearly 3 hours.
Click to expand...
Click to collapse
Then take to a service centre, probably a faulty charging port/electronics and dislodged wifi antennae.
The WiFi on the Mate 9 is the best I've ever used.
I'm sitting in my car outside the house to send this, and I've never been able to do that with any other phone.
Have to disagree about 5G channels. The higher frequencies are absorbed more by building materials. That's why 5G generally covers less than 2G. If anyone finds the top channels are better than the lower ones it will be due to antenna variations in the router or the handset.
RR-99 said:
The WiFi on the Mate 9 is the best I've ever used.
I'm sitting in my car outside the house to send this, and I've never been able to do that with any other phone.
Have to disagree about 5G channels. The higher frequencies are absorbed more by building materials. That's why 5G generally covers less than 2G. If anyone finds the top channels are better than the lower ones it will be due to antenna variations in the router or the handset.
Click to expand...
Click to collapse
I've heard Huawei phones in general have great signal as well, perhaps I just got a bad unit. I'm sending mine back for an exchange since it'd really be an excellent phone without these two issues.
I had been thinking of adding a WiFi extender to provide coverage when I'm working in the garage. I don't need to now - the Mate 9 works fine in there.
Having a similar problem and I'm thinking it's an incompatibility issue with my Asus N55U. Every other device in the house connects at full 300mbit over 5ghz and 150mbit at 2.4ghz to my modem but my Mate 9 maxed out at 72mbit over 2.4ghz and 150mbit over 5ghz.
The big problem is the 5ghz wifi drops to 7mbit within a few seconds, doesn't matter where in the house I am, yet it always says excellent signal. 2.4ghz stays at 72mbit but my internet is 100mbit fibre so it's still not ideal.
I've tried different 5ghz channels (right now on 40), tried N-only, 20 and 40mhz, changing wifi names, changing security type and factory resetting the phone. Nothing has worked, I get an intermittent 50KB/s to 400KB/s from the phone at 5ghz, yet I connect my laptop to the 5ghz, get a solid 300mbit and download at 11MB/s with the same distance to the router.
Going to purchase a new router and hopefully this will resolve the issue otherwise I'll be sending the phone back.
I had the same problem (about wifi) I did lots of test with my mate 9 , 2 p9lite and my ipod 5g just my mate 9 had low results sometimes half download and upload than the other devices and always a really high ping 3 or 4 times more than the other devices. I wrote to amazon and also to huawei for describe this problem and they decided to replace it so I will receive the new one tomorrow. Them said nobody report this issue about a software error so they think this is an hardware factory problem. Hope you can solve it asap like me
zuuus said:
I've tried different 5ghz channels (right now on 40), tried N-only
Click to expand...
Click to collapse
I assume you're running DD-WRT? Try channel 36 and NA-Mixed.
Sent from my MHA-L29 using XDA Labs
Did the new router fix your problem?
zuuus said:
Having a similar problem and I'm thinking it's an incompatibility issue with my Asus N55U. Every other device in the house connects at full 300mbit over 5ghz and 150mbit at 2.4ghz to my modem but my Mate 9 maxed out at 72mbit over 2.4ghz and 150mbit over 5ghz.
The big problem is the 5ghz wifi drops to 7mbit within a few seconds, doesn't matter where in the house I am, yet it always says excellent signal. 2.4ghz stays at 72mbit but my internet is 100mbit fibre so it's still not ideal.
I've tried different 5ghz channels (right now on 40), tried N-only, 20 and 40mhz, changing wifi names, changing security type and factory resetting the phone. Nothing has worked, I get an intermittent 50KB/s to 400KB/s from the phone at 5ghz, yet I connect my laptop to the 5ghz, get a solid 300mbit and download at 11MB/s with the same distance to the router.
Going to purchase a new router and hopefully this will resolve the issue otherwise I'll be sending the phone back.
Click to expand...
Click to collapse
I am having the same symptoms that you are on my Mate 9. Did you buy a new router, and did it make any difference in the wifi performance of the Mate 9? If so, could you please share which router you are using? Thanks.
---------- Post added at 04:46 AM ---------- Previous post was at 04:34 AM ----------
olomarco said:
I had the same problem (about wifi) I did lots of test with my mate 9 , 2 p9lite and my ipod 5g just my mate 9 had low results sometimes half download and upload than the other devices and always a really high ping 3 or 4 times more than the other devices. I wrote to amazon and also to huawei for describe this problem and they decided to replace it so I will receive the new one tomorrow. Them said nobody report this issue about a software error so they think this is an hardware factory problem. Hope you can solve it asap like me
Click to expand...
Click to collapse
Hi just wondering if your replacement mate 9 was any different as far as Wi-Fi goes compared to the one you posted the problems about. I have 2 mate 9's with similar symptoms (10 times higher ping and 3-4 times slower transfer speeds compared to laptops and other Wireless A/C phones), so just trying to figure out whether they are all going to have this problem or if I happen to have defective units that would be fixed by replacement.
I am having the same symptoms that you are on my Mate 9. Did you buy a new router, and did it make any difference in the wifi performance of the Mate 9? If so, could you please share which router you are using? Thanks.
Click to expand...
Click to collapse
I ended up buying a Linksys WRT1900ACS router, the Mate 9 now connects at 433Mbit to that even though my other devices connect at near 900Mbit. Still, my internet connection is only 100Mbit so 433Mbit is fine, and certainly better than 7Mbit.
But in case you were wondering the Oreo update didn't fix the issue, so I'm guessing it's a hardware issue. Haven't really bothered investigating it further after getting the new router.

Question Tencent ROG 5 slow connectivity - UK?

I received my Tencent ROG 5 the other day (12gb / 256gb varient) and I am having a terrible experience with it in regards to wifi / 4G connectivity
My provider is Sky Mobile (O2) and I am connecting to band 20 towers with full strength. But speeds are very slow, lucky if they peak over 2mbps, sometimes they don't even break 1mbps. Yet if I move the simcard back into my old Xiaomi Mi 10T Lite or even my Galaxy S7 they connect no problem and speeds are 15mbps+
I am also having the same issue on wifi, I have tried it on various routers at various locations with the connection ranging from 20mbps - 300mbps yet the ROG 5 won't peak above 4 - 5mbps at the most. Yet other phones / tablets etc can hit the full speeds fine.
I have upgraded the phone to WW_18.0840.2103.26 just to see if that made any difference but it's not helped. The phone only arrived 4 - 5 days ago but If I can't find some way to resolve these issues looks like I may have to return it.
Hopefully someone can shed some light on my issues, or is anyone else having the same problem?
Make sure you are using slot 1
Neo1607 said:
I received my Tencent ROG 5 the other day (12gb / 256gb varient) and I am having a terrible experience with it in regards to wifi / 4G connectivity
My provider is Sky Mobile (O2) and I am connecting to band 20 towers with full strength. But speeds are very slow, lucky if they peak over 2mbps, sometimes they don't even break 1mbps. Yet if I move the simcard back into my old Xiaomi Mi 10T Lite or even my Galaxy S7 they connect no problem and speeds are 15mbps+
I am also having the same issue on wifi, I have tried it on various routers at various locations with the connection ranging from 20mbps - 300mbps yet the ROG 5 won't peak above 4 - 5mbps at the most. Yet other phones / tablets etc can hit the full speeds fine.
I have upgraded the phone to WW_18.0840.2103.26 just to see if that made any difference but it's not helped. The phone only arrived 4 - 5 days ago but If I can't find some way to resolve these issues looks like I may have to return it.
Hopefully someone can shed some light on my issues, or is anyone else having the same problem?
Click to expand...
Click to collapse
I'm with EE and I get rapid speeds . Try SIM slot 1

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