Slow wifi on N5 - Nexus 5 Q&A, Help & Troubleshooting

After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.

t2002 said:
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
Click to expand...
Click to collapse
I haven't had your issue and I've been speed testing here and there all day.
Have you tried turning off wifi optimization under wifi/options?

I have turned that off now and rebooted. I turned this off the other day without rebooting and there was no difference but will see how this goes.
Thanks.
Sent from my Nexus 5 using Tapatalk

Made no difference. Got reduced speeds again.
Sent from my Nexus 5 using Tapatalk

I had similar problems when my friend connected a Blackberry Z10 to my router, constantly dropping out after about half an hour of connection, so try this:
I found that my at the time SGS2, could only connect in 'g' mode, whereas her BB was connecting in 'n'. I believe this was confusing the crappy B.T. router I have, so I changed the settings of the router to only accept 'g' connections. Problem solved for me.
Worth a try anyway. Especially if the other devices connecting to your router are a bit older and only use a 'g' connection.
Sent from my Nexus 5 using xda app-developers app

There are no drops in WiFi, it just slows. All my other devices are N too.
Sent from my Nexus 5 using Tapatalk

Odd, I don't have this problem. The wifi a runs at full speed even in low signal areas. Maybe it's something to do with the router?
Sent from my Nexus 5 using xda app-developers app

I have this on my home WiFi with both the Nexus 4 and the Nexus 5. Both are connected to 5GHz 802.11n on a dual-band Netgear N600/WNDR3700.
Performing a test just after boot, the speeds reported by Ookla's speed test app are:
Nexus 4: 46Mbps dl / 12Mbps ul
Nexus 5: 82Mbps dl / 12Mbps ul
After some period of time, the results (recalling from memory) change to:
Nexus 4: 2Mbps dl / 11Mbps ul
Nexus 5: 2Mbps dl / 11Mbps ul
If I switch off WiFi and then switch it back on again, each phone will then return to its previous higher speeds.
Never have figured out exactly what triggers the slow-down; my best guess is that it's something to do with the phone going into deep sleep, or perhaps related to power-saving functions on the router.
A Linux-based laptop is connected to the same AP and I don't notice any issue with that. Don't recall the Nexus 7 having any issues either (though that can only connect to the 2.4GHz radio).

I didn't notice this on my N4, but I never checked, and in retrospect I remember having some problems streaming video when you normally would think the connection would be OK. Will give Google a call.
The problem exists on my home router, an access point I also have in the house (different manufacturer) and at work (different again).
Have tried changing to 2.4 GHz only but no luck.
Thanks.
Sent from my Nexus 5 using Tapatalk

People had EXACTLY the same problem when Nexus 10 just came out.
If interested here is the thread http://forum.xda-developers.com/showthread.php?t=2124485
Basically, google had to release a fix to solve this problem.

I'm noticing slow WiFi as well on my Nexus 5, with Netgear APs at home.
Also the 4G is weird - here in the UK, upload remains strong but download is slower than other phones running the same speedtest from the same location and a fair bit slower.
Will hold off judgement for now though.
Got an ASUS router at work so gonna test that.
It will not see the 5GHZ band on my Netgear WNDR4500 at all though - then again neither will my Nexus 7 2013
(My Nexus 4 does see the 5GHZ band SSID however then again probably due to different WiFi chipset or something)

DangerMUK said:
I'm noticing slow WiFi as well on my Nexus 5, with Netgear APs at home.
Also the 4G is weird - here in the UK, upload remains strong but download is slower than other phones running the same speedtest from the same location and a fair bit slower.
Will hold off judgement for now though.
Got an ASUS router at work so gonna test that.
It will not see the 5GHZ band on my Netgear WNDR4500 at all though - then again neither will my Nexus 7 2013
(My Nexus 4 does see the 5GHZ band SSID however then again probably due to different WiFi chipset or something)
Click to expand...
Click to collapse
Yeah been testing 4G on Vodafone today vs an iPhone 5S - getting consistently slower download speeds in the same locations on the same speedtest servers.
Has anyone else tried using the N5 in and around London on a 10mhz 800 band network (so basically Vodafone or O2)
Also is the 5Ghz 20mhz ? I seem to be getting 70mbit download on a 1000mbit connection
5ghz works on an ASUS router but seems to just be completely absent on Netgear routers (sure its a 20/40/Auto/Band setting somewhere)

Having called Google and tried the suggest factory reset, problem persists so will call again and likely try a replacement.

t2002 said:
Having called Google and tried the suggest factory reset, problem persists so will call again and likely try a replacement.
Click to expand...
Click to collapse
I wouldn't bother with RMA.
Same problem was in Nexus 10 when it came out.
http://forum.xda-developers.com/showpost.php?p=47178847&postcount=10
A software update fixed it.

t2002 said:
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
Click to expand...
Click to collapse
i have the same problem. it also affects LTE. both cut down by a third or so after some unknown amount of time.

I don't have access to LTE, so can't comment there. I will be getting a replacement tomorrow and will report back then if it is fixed.
Also keen to see if the battery is any better in the replacement. Reports seem to vary wildly on these forums and in reviews but my finding is that the battery is no better then the N4 battery in any way.
Sent from my Nexus 5 using Tapatalk

Have y'all had Android devices in the past? As in, have y'all had Google accounts to which you've backed up your data (e.g. WiFi credentials) that automatically were transferred over to your new device?
I ask this, because I had to do a factory reset and prevented Google from backing up my data and preventing automatic restore (e.g. I unchecked "Back up my data" and "Automatic restore" before I did a factory reset).
There seems to be an issue where the restored WiFi settings don't sit well with the new device, and you have to manually input your WiFi credentials and have the Nexus 5 configure it from anew. It may also help with slow connection speeds and connection issues in general since I found that after I did this, my connection strength increased (qualitatively; I haven't done quantitative analysis) and the range at which it still connects to WiFi has increased.
Here are some links to the issue that I, personally, have run into, but near the end of the second issue tracker, someone has ADB commands that essentially accomplish the same thing (i.e. wiping all stored WiFi data)
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
Might be something to try before you send it into RMA (since it will take like, 2-3 weeks to get the replacement phone, and even then it sounds like this is a purely software issue).
EDIT: Note, that unchecking the "Backup data" and "Automatic restore" (I think doing the former will automatically grey out the Automatic restore option anyways) means you will have to reinstall all your applications manually one by one. This is probably easier if you just log onto a computer and have Google Play in a browser to download it to your device.
Furthermore, my specific issue didn't lay with slow WiFi speeds, but rather with the inability for the Nexus 5 to automatically reconnect to a WiFi router once it exited and reentered range. It was also unable to manually connect to the router unless I cycled WiFi or Airplane mode (or reboot the phone).

pinksoviet said:
Have y'all had Android devices in the past? As in, have y'all had Google accounts to which you've backed up your data (e.g. WiFi credentials) that automatically were transferred over to your new device?
Click to expand...
Click to collapse
I always choose not to restore my backed up settings to a new device, and so manually create the WiFi connections. Doesn't appear to make any difference in my case.
Sent from my Nexus 5 using Tapatalk

I had a similar question, but I just want to know why I see 72 Mb/s connection in the info, instead of 150 or 300? Asus RT-N66U with Merlin firmware, 802.11n only, 40MHz bandwidth (but also tried 20/40MHz). All computers show 150/270/300 (I know these are just theoretical). My wireless desktop can transfer a file at 10MB/s...the N5 (and a 2012 N7, 2013 N7, GNex, and Nexus S) do about 2MB/s.

I'm having exactly the same issues as t2002 and TheFluffyOne - Just after booting I'll get >10mbps dl but after an hour or two if I run the speedtest app again it will have slowed down to <2mbps. It's horribly frustrating, hopefully it's just a software issue and will be patched soon.

Related

[Q] Improve Nexus S Wifi Range?

Well, I capped out my Tmobile data at 5gb so now I'm going to try and start using my wifi more on my phone.
I was in a coffee shop that my laptop easily latches on to the wifi signal. However, my Nexus S wouldn't latch on to the wifi because the signal was to far away. The router was only about 20 feet away...and again, my laptop had no problems with it.
Is there some kind of software bug that makes the Nexus S wifi to weak? Can this be improved?
I've noticed weaker performance at my home compared to previous devices. It could be down to the hardware (ie antenna) but you could possibly try boosting the power given to the Wifi chip? Like when you install DDWRT on a router you can boost the output power, maybe something similar applies here.
I have a copy of the Android source on my laptop so I will dig around and see if there is anything. Can't guarantee it though, I'm also quite busy.
Sent from my Google Nexus S
dman777 said:
Well, I capped out my Tmobile data at 5gb so now I'm going to try and start using my wifi more on my phone.
I was in a coffee shop that my laptop easily latches on to the wifi signal. However, my Nexus S wouldn't latch on to the wifi because the signal was to far away. The router was only about 20 feet away...and again, my laptop had no problems with it.
Is there some kind of software bug that makes the Nexus S wifi to weak? Can this be improved?
Click to expand...
Click to collapse
Am interested in this too, the wi fi seems painfully weak
Sent from my Nexus S using XDA App

[Q] Extremely Slow Wifi Speeds

Before flaming me about searching the forums, trust me I've searched everywhere. I've tried the *#0011# thing, no change, tried setting a static IP, power saving mode is off, changing the router's channel, factory reset, flashing a new rom, changing the signal from mixed to g only, b only, n only, etc, etc. None of the suggested things have worked for me. Allow me to explain in a little more detail exactly what my problem is. So I just got my GS3 (Razr died and had to get phone without contract renewal) and while connected to my homes 2.4ghz network it goes superrr slow. I'm talking .25 mb/s download and the pages time out, even if I'm right next to the router with a full signal. Now here's where it gets weird... While connected to my 5 ghz band (dual band router) it works fine, getting around 13 mb/s. Now you're probably thinking why not just use the 5 ghz band and forget it? Well because in my room where I am the majority of the time, the 5 ghz band doesn't give off a strong enough signal and I constantly disconnect, and moving the router is unfortunately not an option.
The 2.4 ghz band works find on all of my other devices, iPad, PC, Xbox, PS3, etc. 0 problems whatsoever. I've even tried using my like 10 year old Linksys WRT54G router and it still resulted in the disturbingly slow speeds on the GS3 and find for all other devices. What's the catch? I still have unlimited data (lucky me), but where I live specifically has terrible 3g speeds and no 4g at all. Please help with any suggestions!
If you've wiped, switched roms and so forth with no difference and the other devices work, than I would say it's probably a hardware defect.
Sent from my SCH-I535 using xda app-developers app
I've read of many other people having the exact same problem as me throughout my extensive searching, but none ever came back to update their progress/status on the issue unfortunately.
Unfortunately you might have to buy a network extender in order strengthen your signal. The downside is that some ROMs won't read the extender.

Unusable wifi

I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
simon.n.jonez said:
I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
Click to expand...
Click to collapse
I am struggling with Wifi speeds on mine. I am having to switch to 4g regularly.
I am not too worried yet as I have 8gb data, but eventually i'll be worried as it runs out lol/
The speed tests show a good speed and ping, but it disconnects or slows down/freezes a lot.
I'm waiting on updates.
Thanks for the reply.I get data fine over 4G too.the chappy wifi is annoying as I have wifi everywhere I go...but no 4G signal at home
simon.n.jonez said:
... I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.
Click to expand...
Click to collapse
Confirmed, same experienced here.
Didn't the z1 have this problem
That may depend on the router or its settings. Had the same "freeze" issue when connected to my AVM 7490 router set to use channel 100 for 5GHz. Ever since I changed it to channel 48 no more such problems so far.
My bluetooth is similarly awful, in both range and functionality.
WiFi constantly drops and freezes, always has a weak connection compared to my other devices.
Sony have always cheaped out on wireless chips for any of its hardware products, especially things like playstation products (PS4 wifi is the worst I've ever seen), but I didn't expect it for a £500 smartphone!
Ditto. Great 4G on a 10GB cap.
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Out of various devices it's the only one, and I've had more devices on.
I'll change the chanel, clear dhcp allocations and usual stuff and see if there is any difference
Sent from my D6603 using XDA Free mobile app
Mine seems to have sorted itself out.had excellent wifi at home and up the parents.
Yeah for all their positives sony do pass on some crud wifi chips. Ps4 good example.
Sent from my D6603 using Tapatalk
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
mega_bite said:
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Click to expand...
Click to collapse
Swapped it for another router (I got a random duplicate from my isp, glad I kept it) and the problems gone. Mostly. still drops from time to time. but usable
Jonathan-H said:
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
Click to expand...
Click to collapse
It seems to be random. My mate has a launch day model like me, and his WiFi is excellent to his 6 year old Sky wireless G router.
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
The same thing seems to apply to the Z3. So its a sony thing. My first Z3 the wifi and BT were unusable. 3rd Z3, and wifi is the best I've ever used on a mobile device, and I havent even connected to my AC network yet to try. Bluetooth I've yet to try though.
istrikerx said:
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
Click to expand...
Click to collapse
AVM Fritz!Box here, newest model, got it when I moved because I'm on a business contract, even though I didn't want it. Has a multiuser NAS, SmartHome and whatnot, and one app for everything.
But when on WiFi with my MacBook Pro, ping times sometimes go up to over 250 ms, then back down to the usual 12. I have no idea why, it doesn't happen when connected to it via Ethernet. Bandwidth itself never seemed to be an issue though, and the Z3 performs great with it though.
TL;DR: Trying a different router can make a huge difference.
I was having the same wifi issues...my network was saved, I kept re typing my password thinking maybe I entered it in incorrectly but kept getting the "Authentication Failed" message. I was able to get the phone connected to my home wifi buy simply hitting the "Forget" option...then it automatically read the IP address and accessed the network...smh hopefully this helps for Everybody else....or some at least

Poor Wifi Issues?

Hey gang,
Any Note 5 owners experiencing any wifi connectivity issues? I've found that the connection becomes completely unresponsive if I lose a single bar of wireless signal, and even during regular usage with full signal, the wifi connection will just drop off and reconnect back to the access point. I took a Galaxy Note 2, a Nexus 6, and the Note 5 to one of the spots where 1 bar drops, the Note 2 and Nexus 6 have no issues and still get 120Mbit on Speedtest. The Note 5 just times out until I get the signal back up to full strength.
I've made sure Smart Network Switch is disabled, and I don't see anything to disable any Wifi optimizations so I'm guessing that isn't an option anymore.
Regards,
--Henry
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
dandroid7 said:
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
Click to expand...
Click to collapse
Unfortunately a router reboot does nothing, and I had a feeling it would do nothing since all the other devices are on wireless perfectly fine. Only the Note 5 has issues.
The router isn't a slouch either, it's an Asus RT-N66U so it's not some kind of cheapy wireless router
Bummer...
Yup major issues thought it was just me
Sent from my SM-N920T using XDA Premium 4 mobile app
WiFi issues here with an Asus router as well. My Nexus 6, Note 4, S6, and G3 are fine on 2.4ghz / 5ghz but my Note 5 seems sluggish on either speed and eventually drops out entirely until I cycle the WiFi connection
Sent from my SM-N920T
You would think that with Samsung being the reputable company they are, they would ensure their devices weren't plagued by these issues.
I'm on the fence about returning the note 5, the wifi drops out so much that I'm not going to settle with paying a big chunk of change just to have a faulty device.
Haven't seen any WiFi drops here. I rely on WiFi Calling while at the office and it held stable both Friday and today. Browsing seemed fine too.
I'm having the same issue. The connection doesn't drop, just becomes unresponsive. I have to toggle it to get it back.
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
somewhereslowly said:
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
T-Mobile charges shipping on warranty swaps, which is usually around $6.95.
Sent from my SM-N920T using Tapatalk
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
I am connected at home and office - i do not experience any issues. I have terrible cell reception at my desk which is why I use the WIFI
HankChill said:
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
Click to expand...
Click to collapse
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
My WiFi seems to be working ok... I pay for 100 mbps down and 10 mbps up...
My wifi problems seem to have disappeared for now.
drbveb88 said:
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
Click to expand...
Click to collapse
Oh it's not that it's not fast -- it's extremely fast! The problem is that the wifi constantly drops, even in the same room as the router, the wifi drops connection and then reconnects, interrupting anything that I was currently doing.
Hmmm, that's no good. I haven't had that issue with the note 5. if I did have that issue, I would try to turn airplane mode on, shut down the phone and boot to stock recovery, wipe cache, reboot, turn wifi on and see if that helps - not saying it will, but if it isn't working right to begin with, it isn't going to make it any worse.
Just a thought...
Additionally, I have had that problem periodically ( not with the note 5 cut its only a few days old), though it usually affects multiple devices, not just one device at my house. When it happens, even rebooting the router and modem doesn't always help. There have been a few times that I have called my cable provider and they "re provisioned" the modem while I was on the phone with them. After that, the problem seemed to go away for many months. The issue was actually the cable modem, not my router.
I posted in the generic Note 5 thread on wifi issues. Im having the similar problems maintaining a stable connection on both work and home networks. Home 5ghz N wpa2 psk, work 5ghz N eap-fast/peap, and work hotspot 2.4ghz open. All networks exibit the same behavior, the note has trouble initially connecting, where it try and drops several times. A bit later it will show the popup that it connected to network name. Any queries seem to be extremely slow or time out. I have manually set my DNS servers to googles with no change in behavior. Wireless calling effectively doesn't work while this is going on. Im going to get a replacement phone tomorrow, but this seems more like a software or driver issue. My nexus 6 had no issues connecting to these networks. My note 4 did exibit connection stability problems on my home network, even though the AP is barely 15 feet away. Im heading to my Aptment in texas this weekend, I have ubiquti AC wireless APs set up there, will see if AC connectivity is at least solid.
Asus routers tend to not play nicely with Samsung devices unfortunately, I have an asus router as well and I have had multiple samsung devices that are unable to maintain a stable connection as well. Something that I have done to make it less annoying is turn off wifi power saving mode. If you don't know how open your dialer and dial *#0011# then go to wifi at the top right. Usually helps the issue. Also I only have my samsung devices connect to my 2.4ghz network instead of the 5ghz.

WiFi issues

Hi,
I have some WiFi issues. After a time no data can be send and received over wifi, but I'm still connected. I have to reconnect wifi and after this browsing the net is ok.
I have this on 3 different wifi Hotspots
Anyone also have this issues?
I have it too on LG G4. Anyone know how to fix it?
I have the same problem if i move to fast away (about 15m not out of range).
It could be my dual 2.4GHz/5GHz Network, but I'm too lazy to test it
siedenburg said:
I have the same problem if i move to fast away (about 15m not out of range).
It could be my dual 2.4GHz/5GHz Network, but I'm too lazy to test it
Click to expand...
Click to collapse
I have it on both 2,4 and 5 GHz.
The last hour I can't connect to any SSID. And suddenly it works.
I Hope, that this is a software/firmware issue and they fix it in the next update that hopefully come soon.
Boy, am I glad you are making this thread to report on this issue! I am having the very same problem and it is driving me bonkers!
I am trying to review this device for my YouTube channel and this wifi issue is NOT helping. So far I have tried booting in safe mode, connecting to other wifi networks and reconfiguring my internet to no longer bridge together the 2.4&5 GHz bands.
What I am finding is that safemode has no effect but I can connect to my in-law's network just fine. When I changed my network settings I was able to show that it simply just doesn't want to fetch data from the 5GHz band. It works just fine on the 2.4GHz band but now I am not enjoying my potential wifi speeds. Sony really needs to fix this. The last thing I was going to try was doing a factory reset on the device but I don't think it will matter.
If you have wifi issues, try to change channel, etc- from 13 to 11, or try update wifi firmware.
June update is around the corner, highly likely next week. That one might include fixes also.
But as an established youtuber I would reach out to Sony directly to get confirmation on the issue and potential fix.
Also place to get direct answers would be talk.sonymobile.com
I cant say I've had any issues, but I'll keep an eye out. I've streamed music and radio stations for hours with no issues, and I'm guessing this problem would present itself there.
I can confirm I am also having this issue on more than one wifi connection.
I hope this is a software issue.
I can't explain, but the last 2 days no issues. WiFi works without problems on both 2,4 GHz and 5HGz.
Also the "bug" in battery stats with high WiFi time (more than 300 days!!) is gone.
I also have a wifi problem , but I have two access points linksys ea4500 and wrt1900ac on the first one it works perfectly on the second one stays connected but there is no internet, My issue specifically applies to wifi ac otherwise it works well... similar to my pervious lg g4
Same here. I can confirm that this can happen even on 2.4 or 5ghz wifi networks and that it's not a channel issue because I live in countryside with barely any other wifi networks.
But the problem is so much strange. For example, it will stop to work randomly when transfering data, watching youtube videos or such things but this never happens when using chromecast. I can pause, play, the videos, etc. with no issues. Like if it needed some heavy traffic to start having issues.
schickel said:
I can't explain, but the last 2 days no issues. WiFi works without problems on both 2,4 GHz and 5HGz.
Also the "bug" in battery stats with high WiFi time (more than 300 days!!) is gone.
Click to expand...
Click to collapse
Yup, that bug has mysteriously disappeared
Sent from my ONEPLUS A3000 using Tapatalk
Same issue on my xz premium. Using both 2,4 and 5GHz at home. Having the issue also on all of my 3 WiFis at work.
WiFi is draining out my battery. 60% or more and around 30days of usage (having my device for a week now)
At the same WiFi at home are several devices connected without any issues. Xperia X compact, Z5 compact, ipad, Sony Soundbar. Sometimes my XZ Premium shows me "connected to WiFi without Internet"
This is the worst Xperia experience ever
Hej, I have create a sony mobile post about our issues with xz premium wifi problem, if we post in sony mobile support page there will higher chances to be fixed.
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-issue-xz-premium/m-p/1230685#M1073
marcoplo said:
Hej, I have create a sony mobile post about our issues with xz premium wifi problem, if we post in sony mobile support page there will higher chances to be fixed.
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-issue-xz-premium/m-p/1230685#M1073
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I've also posted the same. And many others also. Let's see what happens
My WiFi says it's been running for 34 days+ but my connection on 2.4 has been good and solid from the start. I have no problem with there being an internet connection. I am fairly certain that the two issues are related in some way and some are having more problems than others.
I haven't had any problems, but then I did a complete reset of the phone a few days after I received it. When in doubt, that might be something you can try.
Turn off Smart cleaner.
That's the cause of WiFi disconnection and battery drain.
I have no wifi issues (2.4 only - no 5 for me) but it says that wifi has been running for 669 days. LOL
I sure hope Sony fixes these silly bugs.

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