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Hi all,
Wonder if any of you have bad reception with WiFi? I have an extended range router that allows me to get full bars on wifi even at the far reaches of my yard (about 300 feet) when i had the Atrix and the Inspire. Now with the infuse, as soon as I leave the indoors and step outside my signal bars drop to 2 or 3 and gets worse very quickly as I walk away from the house. Is this a bad radio, bad phone or am I just asking to much?
Thanks
The radio is kind of craptastic
Sent from my SAMSUNG-SGH-I997 using XDA App
im like 30 feet away from my router and i have just the little dot most of the time...
Yep mines suck too.. I thought i was the only one that noticed that noticed
Sent from my SAMSUNG-SGH-I997 using XDA App
Yes its weak. I'm only 5 feet away from my wireless n router and it flucuates between 4 and 5. sometimes it feels like touching the sides of the phone degrade the signal. I'm on my 3rd infuse and it has the same issue but this one seems to having better reception. again im only 5 feet from my router and non of my other wifi devices haves less then 5 bars. also testing the infuse at att vs other phones the infuse always had less bars for wifi.
Hopefully a radio update will help with this in the future. It's virtually the same hardware that's in many phones. The antenna array shape or location may have something to do with it, though. I'm guessing it's in the "chin" somewhere.
EDIT:
What a coincidence! I just got the update pushed to my phone from AT&T, and the new baseband FIXED my poor wifi reception.
Thanks AT&T / Samsung / Engineers!
tankmorph said:
Hopefully a radio update will help with this in the future. It's virtually the same hardware that's in many phones. The antenna array shape or location may have something to do with it, though. I'm guessing it's in the "chin" somewhere.
EDIT:
What a coincidence! I just got the update pushed to my phone from AT&T, and the new baseband FIXED my poor wifi reception.
Thanks AT&T / Samsung / Engineers!
Click to expand...
Click to collapse
I have two Infuse 4G units with same wifi problem. no wifi signal where I can watch youtube with blackberry curve and iphone 3 . talked to ATT tech support. no newer version of baseband. talked to samsung tech support and tried soft reset and hard reset. no improvements. should I just return them or try to fix the problem?
I get a wifi signal in all 3 stories of my house.
Get wifi analyzer from the market and see what channel is strongest for your router/phone. Switch the router to that channel (it'll probably have the least amount of competing signals), and reconnect.
apallohadas said:
I get a wifi signal in all 3 stories of my house.
Get wifi analyzer from the market and see what channel is strongest for your router/phone. Switch the router to that channel (it'll probably have the least amount of competing signals), and reconnect.
Click to expand...
Click to collapse
+1
& bars usually dont mean much i usually have 65mbps connection no matter what the bars say
My wifie provides good reception. Sometimes I lose connection to my wifie even though she is sending strong signals...but usually after dinner out, maybe some flowers, I can reconnect.
I have no problems with my wifie.
andrawer said:
My wifie provides good reception. Sometimes I lose connection to my wifie even though she is sending strong signals...but usually after dinner out, maybe some flowers, I can reconnect.
I have no problems with my wifie.
Click to expand...
Click to collapse
Depnds on the day
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
andrawer said:
My wifie provides good reception. Sometimes I lose connection to my wifie even though she is sending strong signals...but usually after dinner out, maybe some flowers, I can reconnect.
I have no problems with my wifie.
Click to expand...
Click to collapse
Thats funny
Mine is pretty shotty as well. Granted, even if I have 1 "bar" my speed is fine, I can't get a signal about 40 feet outside my house (about 100 feet total from my router).. My Inspire couldn't get signal there, either, but even being side by side with my wifes iphone 4 she gets 3 bars of signal from that same spot. Maybe it's an Android issue? It's not a big deal, as I'm in a "4G" area and speeds are good enough, but I just thought i'd share that I have the same issue.
Still the best phone i've ever owned, as a whole.
Did you try what I recommended in This post?
apallohadas said:
I get a wifi signal in all 3 stories of my house.
Get wifi analyzer from the market and see what channel is strongest for your router/phone. Switch the router to that channel (it'll probably have the least amount of competing signals), and reconnect.
Click to expand...
Click to collapse
How do you change the channels on your router?
bignate78 said:
How do you change the channels on your router?
Click to expand...
Click to collapse
If you tell me the model of your router I can give you specific details, but the short version is that you go into the setup page for your router (where you set your security settings and all that), and probably under the wireless page you should see settings for channel, country, etc. For my old netgear router the default was 6 I believe.
Before I changed channels, I used the wifi analysis tool and saw that there were 4 other wireless networks on that same channel. Changing to another channel helped quite a bit.
Mine is really crappy too. I would say pathetic and non usable most of the time.
I go to the local airport and to any restaurant that has free wifi and my blackberry get a full signal while this Infuse does not see anything. At home is only goes about 35 feet away from the router. Me telling hotspots to change their channel is noit a viable option. I wish I knew this before buying this phone.
I see this post (see below) and wonder if there is a ROM with this fix already in it. I am running CatyRom but I have tried all the other roms like CYM, Miui and so forth and the poor signal is the same.
EDIT:
What a coincidence! I just got the update pushed to my phone from AT&T, and the new baseband FIXED my poor wifi reception.
Thanks AT&T / Samsung / Engineers!
Last edited by tankmorph; 3rd June 2011 at 07:37 AM.
not an android issue, its phone specific but there may be many phones with the same shortcomming. wifi reception was way better on the captivate (I wish I still had that thing). but the infuse doesn't cause me any problems.
switching channels at home can't hurt. most routers are on channel 6 by default so it probably has many competing signals. not too much you can do if you are out and about though.
Hello there,
i know that this topic has been already debated several times but I couldn't find any solution to it.
I'm running MIUI 1.8.19, android version 2.3.5, kernel version 2.6.35.7-g3cc95e3, baseband I9023XXKB3.
Wifi signal is extremely weak, few meters away from any router and the connection becomes extremely unstable making the wifi experience a total nightmare.
I've been previously tried NSCollab and also different baseband configuration files but nothing seems to get things better.
For what is worth (even though the wifi is bad anywhere and with any router) my router is a Linksys WRT150N running on DD-WRT.
The Nexus S wifi thing seems to be a little bit controversial. Some users seem having no problem with it, some other experience the same problems i do.
Question #1: is that a hardware, software or both kind of problem?
question #2 : is there any workaround that would allow me at least to comfortably browse the internet from my bedroom (5-6 mts away from my router) without getting disconnected every other 30 sec?
Thank you in advance,
D.
You kept a phone that can't hold a wifi connection over a distance of 5m? I'd have returned it on day 1.
It's normal that the distance of WIFI on smartphones is less than say a laptop or pc, but 5m is definitly not normal.
Verify w/ other wifi networks, same problem = return it. If not, bad luck, might be the combination of your phone + the router not working properly.
You can try changing radios to see of that improves your situation, for some it did.
Yes, it is normal having a weaker wi-fi but my blackberry has no problem at all. it is the nexus and it seems to be quite a widespread problem around the globe.
Well i was abroad on business and couldnt return it. Just looking for clues....
I know that netarchy's kernel uses updated wifi drivers, you can try flashing that and see if it does anything.
Sent from my Nexus S using xda premium
Hi there,
i tried several kernels: netarchy, matrix and also installed MIUI and also tried the MIUI Brainmaster ROM. Same result: in my bedroom the wifi signal score a miserable -85/90 db. Is there any kernel out there optimized for wifi? I mean, it seems that the wifi weakness on the nexus S is a common problem.
Thank you in advance.
It sounds as though you have a hardware problem or a router problem. I have to go to a room in the other side of my house to get -90 db and even then it doesn't disconnect. I have to get about 200 feet away before it disconnects.
Sent from my Nexus S using XDA App
Also it might have something to do with interference on whatever channel you are connecting on but I don't really know enough about wireless networking to help you troubleshoot that.
Sent from my Nexus S using XDA App
What i'm wondering is wheter Samsung uses different wifi chipset on the same phone cause i'm not the only one complaining about it. just google "nexus s weak wifi" and you'll see hundreds of people with the same problem.
still wondering if there's a software solution to it.
caravaggio971 said:
What i'm wondering is wheter Samsung uses different wifi chipset on the same phone cause i'm not the only one complaining about it. just google "nexus s weak wifi" and you'll see hundreds of people with the same problem.
still wondering if there's a software solution to it.
Click to expand...
Click to collapse
It has been documented that the Nexus S uses an under powered wifi chip. The chip uses less power but with that comes a weaker signal.
mine seems to be weaker than average...
Yours does seem weaker than normal, but no nexus s has decent wifi range.
What I have done is purchase 2 old linksys wrt54gl routers, have them both loaded up with DD-WRT and then link them (bridged mode or WDS if you prefer) and situate the routers in either end of my house. I have a decent sized 3 bed detached house, with a 70ft garden, I can now get a reliable wifi connection near the end of my garden on my nexus, where as previously I couldnt get to the back door
Might be an old thread, but I just traded my trusty HD2 for a Nexus S and god I hate the WIFI reception on this thing.
I am on stock 2.3.4 Rooted with KD1 radio and 2.6.35.14(Pete's) kernel. Tried just about anything out there, and nothing worked out.
Being a Pure Google experience phone, I was expecting a lot more happening for this phone, but it seems that my 2009 released HD2 was way better for all it had to offer.
Subscribing to this thread!
WIFI is fine for me, same as with HTC Desire, and stronger than iPhone 3G...
Its terrible on my Sprint Nexus.
Where I have an Ipod touch and a LG Optimus, they get an 'excellent' connection anywhere in the house. The Nexus drops the connection all the time, shows a 'poor' 5Mbps connection.
Will swapping the phone do any good?
OK.
I bought my Nexus S yesterday and I was soooo disappointed because of its poor wifi reception... But...
I am a network Administrator and a few minutes ago i just couldn't beleive that about 10 meters away from our Cisco Antennas i had about 89db signal so i started playing... and guess what i now have 55dbs at the same spot! What i found out is that Nexus S doesn't work well with High Frequencies so I disabled channels 8-13 and my AP had to work on the low channels and BAM! everything works fine now (My phone is in stock FW)
I hope I helped
Gorbi_gr said:
OK.
I bought my Nexus S yesterday and I was soooo disappointed because of its poor wifi reception... But...
I am a network Administrator and a few minutes ago i just couldn't beleive that about 10 meters away from our Cisco Antennas i had about 89db signal so i started playing... and guess what i now have 55dbs at the same spot! What i found out is that Nexus S doesn't work well with High Frequencies so I disabled channels 8-13 and my AP had to work on the low channels and BAM! everything works fine now (My phone is in stock FW)
I hope I helped
Click to expand...
Click to collapse
Awesome tip! Thank you so much
I found this channel number which it uses to make no difference to the wifi performance.
I tried channels 1,6,11, no difference.
The phone just has poor wifi.
As a note, usually I don't use the low channel '1', as this gets interference from microwaves more than the upper channels.
just bought a Nexus and and experiencing heavy wifi issues.
I tried changing AP channel but doesn't fix.
Testing signal strenght with a LG Optimus one for comparison:
1- LG: -72db. stable
2- Nexus S: -85db web pages loading fails quite often.
Tomorrow my NS will return to the store. Bye Bye
Anyone else have an issue with a weak wifi signal? i have to be in the same room for it to connect. I can be anywhere in the house with my laptop and tabet.
Same for mine. My Infuse is about a week old to me and is unrooted and stock. The WiFi is very week and won't connect 30 feet away from the router. All of my other phones show weakness, but they will connect.
What kind of router do u have?
Sent from my SAMSUNG-SGH-I997 using xda premium
I have issues with some routers but not others...my cheap belkin works better than the linksys someone gave me
Have you downloaded wifi analyzer?
Sent from my GT-I9000 using XDA App
I have a linksys
mine does it too. i could be right next to my iPhone that is connected to the same thing and it'll have full coverage but the infuse has nothing.
I got the phone last week and notice the same thing. I also noticed it has the iPhone deathgrip issue on wifi. I can cover the back up with my hand and watch it drop a bar on wifi. Give it some breathing room and bar comes back. My biggest gripe is it sometimes doesn't want to get back on wifi if you get out of range.
Ni WiFi issue here, I have Buffalo and DLink routers, I get strong and consistent signal with both. I have my router in 2.4Ghz 802.11N (no GN or BGN)
Ugh thank gawd I haven't noticed those issues yet, other then last week it wouldn't connect at all was just stuck on obtaining connection so I just rebooted the phone and it connected fine, from outside in the middle of the street to test it.
The wifi on the Atrix though is a beast because when I went to Chumash Casino and Resort we had to rely on wifi (it's in the hills and no network at all) and the Atrix connected 8/10 tries vs my Infuse 3/10 to the casino sh*tty free wifi... And the Atrix picked up other Wifi spots (adhoc) etc... sigh only thing that blows about the Infuse!
Yup my infuse hates wifi, wish it wasn't true but it is
.......infuse.....Infused....infusion.........
Another user posted this link. I think it could possibly explain some of the issues I've been having. I have issues at work especially where we have multiple access points. If I forget the network and reconnect it links right up. The good news is I don't really see a reduction or improvement in browsing with a dot or full bar. At least not the feel, I haven't measured with a tool.
http://www.net.princeton.edu/android/android-11236-partial-workaround.html
Bugs in the software and firmware, what could go wrong?
i noticed a big drop in wi-fi strength after changing my rom from stock to infused 2.1
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
t2002 said:
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
Click to expand...
Click to collapse
I haven't had your issue and I've been speed testing here and there all day.
Have you tried turning off wifi optimization under wifi/options?
I have turned that off now and rebooted. I turned this off the other day without rebooting and there was no difference but will see how this goes.
Thanks.
Sent from my Nexus 5 using Tapatalk
Made no difference. Got reduced speeds again.
Sent from my Nexus 5 using Tapatalk
I had similar problems when my friend connected a Blackberry Z10 to my router, constantly dropping out after about half an hour of connection, so try this:
I found that my at the time SGS2, could only connect in 'g' mode, whereas her BB was connecting in 'n'. I believe this was confusing the crappy B.T. router I have, so I changed the settings of the router to only accept 'g' connections. Problem solved for me.
Worth a try anyway. Especially if the other devices connecting to your router are a bit older and only use a 'g' connection.
Sent from my Nexus 5 using xda app-developers app
There are no drops in WiFi, it just slows. All my other devices are N too.
Sent from my Nexus 5 using Tapatalk
Odd, I don't have this problem. The wifi a runs at full speed even in low signal areas. Maybe it's something to do with the router?
Sent from my Nexus 5 using xda app-developers app
I have this on my home WiFi with both the Nexus 4 and the Nexus 5. Both are connected to 5GHz 802.11n on a dual-band Netgear N600/WNDR3700.
Performing a test just after boot, the speeds reported by Ookla's speed test app are:
Nexus 4: 46Mbps dl / 12Mbps ul
Nexus 5: 82Mbps dl / 12Mbps ul
After some period of time, the results (recalling from memory) change to:
Nexus 4: 2Mbps dl / 11Mbps ul
Nexus 5: 2Mbps dl / 11Mbps ul
If I switch off WiFi and then switch it back on again, each phone will then return to its previous higher speeds.
Never have figured out exactly what triggers the slow-down; my best guess is that it's something to do with the phone going into deep sleep, or perhaps related to power-saving functions on the router.
A Linux-based laptop is connected to the same AP and I don't notice any issue with that. Don't recall the Nexus 7 having any issues either (though that can only connect to the 2.4GHz radio).
I didn't notice this on my N4, but I never checked, and in retrospect I remember having some problems streaming video when you normally would think the connection would be OK. Will give Google a call.
The problem exists on my home router, an access point I also have in the house (different manufacturer) and at work (different again).
Have tried changing to 2.4 GHz only but no luck.
Thanks.
Sent from my Nexus 5 using Tapatalk
People had EXACTLY the same problem when Nexus 10 just came out.
If interested here is the thread http://forum.xda-developers.com/showthread.php?t=2124485
Basically, google had to release a fix to solve this problem.
I'm noticing slow WiFi as well on my Nexus 5, with Netgear APs at home.
Also the 4G is weird - here in the UK, upload remains strong but download is slower than other phones running the same speedtest from the same location and a fair bit slower.
Will hold off judgement for now though.
Got an ASUS router at work so gonna test that.
It will not see the 5GHZ band on my Netgear WNDR4500 at all though - then again neither will my Nexus 7 2013
(My Nexus 4 does see the 5GHZ band SSID however then again probably due to different WiFi chipset or something)
DangerMUK said:
I'm noticing slow WiFi as well on my Nexus 5, with Netgear APs at home.
Also the 4G is weird - here in the UK, upload remains strong but download is slower than other phones running the same speedtest from the same location and a fair bit slower.
Will hold off judgement for now though.
Got an ASUS router at work so gonna test that.
It will not see the 5GHZ band on my Netgear WNDR4500 at all though - then again neither will my Nexus 7 2013
(My Nexus 4 does see the 5GHZ band SSID however then again probably due to different WiFi chipset or something)
Click to expand...
Click to collapse
Yeah been testing 4G on Vodafone today vs an iPhone 5S - getting consistently slower download speeds in the same locations on the same speedtest servers.
Has anyone else tried using the N5 in and around London on a 10mhz 800 band network (so basically Vodafone or O2)
Also is the 5Ghz 20mhz ? I seem to be getting 70mbit download on a 1000mbit connection
5ghz works on an ASUS router but seems to just be completely absent on Netgear routers (sure its a 20/40/Auto/Band setting somewhere)
Having called Google and tried the suggest factory reset, problem persists so will call again and likely try a replacement.
t2002 said:
Having called Google and tried the suggest factory reset, problem persists so will call again and likely try a replacement.
Click to expand...
Click to collapse
I wouldn't bother with RMA.
Same problem was in Nexus 10 when it came out.
http://forum.xda-developers.com/showpost.php?p=47178847&postcount=10
A software update fixed it.
t2002 said:
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
Click to expand...
Click to collapse
i have the same problem. it also affects LTE. both cut down by a third or so after some unknown amount of time.
I don't have access to LTE, so can't comment there. I will be getting a replacement tomorrow and will report back then if it is fixed.
Also keen to see if the battery is any better in the replacement. Reports seem to vary wildly on these forums and in reviews but my finding is that the battery is no better then the N4 battery in any way.
Sent from my Nexus 5 using Tapatalk
Have y'all had Android devices in the past? As in, have y'all had Google accounts to which you've backed up your data (e.g. WiFi credentials) that automatically were transferred over to your new device?
I ask this, because I had to do a factory reset and prevented Google from backing up my data and preventing automatic restore (e.g. I unchecked "Back up my data" and "Automatic restore" before I did a factory reset).
There seems to be an issue where the restored WiFi settings don't sit well with the new device, and you have to manually input your WiFi credentials and have the Nexus 5 configure it from anew. It may also help with slow connection speeds and connection issues in general since I found that after I did this, my connection strength increased (qualitatively; I haven't done quantitative analysis) and the range at which it still connects to WiFi has increased.
Here are some links to the issue that I, personally, have run into, but near the end of the second issue tracker, someone has ADB commands that essentially accomplish the same thing (i.e. wiping all stored WiFi data)
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
Might be something to try before you send it into RMA (since it will take like, 2-3 weeks to get the replacement phone, and even then it sounds like this is a purely software issue).
EDIT: Note, that unchecking the "Backup data" and "Automatic restore" (I think doing the former will automatically grey out the Automatic restore option anyways) means you will have to reinstall all your applications manually one by one. This is probably easier if you just log onto a computer and have Google Play in a browser to download it to your device.
Furthermore, my specific issue didn't lay with slow WiFi speeds, but rather with the inability for the Nexus 5 to automatically reconnect to a WiFi router once it exited and reentered range. It was also unable to manually connect to the router unless I cycled WiFi or Airplane mode (or reboot the phone).
pinksoviet said:
Have y'all had Android devices in the past? As in, have y'all had Google accounts to which you've backed up your data (e.g. WiFi credentials) that automatically were transferred over to your new device?
Click to expand...
Click to collapse
I always choose not to restore my backed up settings to a new device, and so manually create the WiFi connections. Doesn't appear to make any difference in my case.
Sent from my Nexus 5 using Tapatalk
I had a similar question, but I just want to know why I see 72 Mb/s connection in the info, instead of 150 or 300? Asus RT-N66U with Merlin firmware, 802.11n only, 40MHz bandwidth (but also tried 20/40MHz). All computers show 150/270/300 (I know these are just theoretical). My wireless desktop can transfer a file at 10MB/s...the N5 (and a 2012 N7, 2013 N7, GNex, and Nexus S) do about 2MB/s.
I'm having exactly the same issues as t2002 and TheFluffyOne - Just after booting I'll get >10mbps dl but after an hour or two if I run the speedtest app again it will have slowed down to <2mbps. It's horribly frustrating, hopefully it's just a software issue and will be patched soon.
Hey gang,
Any Note 5 owners experiencing any wifi connectivity issues? I've found that the connection becomes completely unresponsive if I lose a single bar of wireless signal, and even during regular usage with full signal, the wifi connection will just drop off and reconnect back to the access point. I took a Galaxy Note 2, a Nexus 6, and the Note 5 to one of the spots where 1 bar drops, the Note 2 and Nexus 6 have no issues and still get 120Mbit on Speedtest. The Note 5 just times out until I get the signal back up to full strength.
I've made sure Smart Network Switch is disabled, and I don't see anything to disable any Wifi optimizations so I'm guessing that isn't an option anymore.
Regards,
--Henry
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
dandroid7 said:
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
Click to expand...
Click to collapse
Unfortunately a router reboot does nothing, and I had a feeling it would do nothing since all the other devices are on wireless perfectly fine. Only the Note 5 has issues.
The router isn't a slouch either, it's an Asus RT-N66U so it's not some kind of cheapy wireless router
Bummer...
Yup major issues thought it was just me
Sent from my SM-N920T using XDA Premium 4 mobile app
WiFi issues here with an Asus router as well. My Nexus 6, Note 4, S6, and G3 are fine on 2.4ghz / 5ghz but my Note 5 seems sluggish on either speed and eventually drops out entirely until I cycle the WiFi connection
Sent from my SM-N920T
You would think that with Samsung being the reputable company they are, they would ensure their devices weren't plagued by these issues.
I'm on the fence about returning the note 5, the wifi drops out so much that I'm not going to settle with paying a big chunk of change just to have a faulty device.
Haven't seen any WiFi drops here. I rely on WiFi Calling while at the office and it held stable both Friday and today. Browsing seemed fine too.
I'm having the same issue. The connection doesn't drop, just becomes unresponsive. I have to toggle it to get it back.
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
somewhereslowly said:
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
T-Mobile charges shipping on warranty swaps, which is usually around $6.95.
Sent from my SM-N920T using Tapatalk
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
I am connected at home and office - i do not experience any issues. I have terrible cell reception at my desk which is why I use the WIFI
HankChill said:
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
Click to expand...
Click to collapse
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
My WiFi seems to be working ok... I pay for 100 mbps down and 10 mbps up...
My wifi problems seem to have disappeared for now.
drbveb88 said:
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
Click to expand...
Click to collapse
Oh it's not that it's not fast -- it's extremely fast! The problem is that the wifi constantly drops, even in the same room as the router, the wifi drops connection and then reconnects, interrupting anything that I was currently doing.
Hmmm, that's no good. I haven't had that issue with the note 5. if I did have that issue, I would try to turn airplane mode on, shut down the phone and boot to stock recovery, wipe cache, reboot, turn wifi on and see if that helps - not saying it will, but if it isn't working right to begin with, it isn't going to make it any worse.
Just a thought...
Additionally, I have had that problem periodically ( not with the note 5 cut its only a few days old), though it usually affects multiple devices, not just one device at my house. When it happens, even rebooting the router and modem doesn't always help. There have been a few times that I have called my cable provider and they "re provisioned" the modem while I was on the phone with them. After that, the problem seemed to go away for many months. The issue was actually the cable modem, not my router.
I posted in the generic Note 5 thread on wifi issues. Im having the similar problems maintaining a stable connection on both work and home networks. Home 5ghz N wpa2 psk, work 5ghz N eap-fast/peap, and work hotspot 2.4ghz open. All networks exibit the same behavior, the note has trouble initially connecting, where it try and drops several times. A bit later it will show the popup that it connected to network name. Any queries seem to be extremely slow or time out. I have manually set my DNS servers to googles with no change in behavior. Wireless calling effectively doesn't work while this is going on. Im going to get a replacement phone tomorrow, but this seems more like a software or driver issue. My nexus 6 had no issues connecting to these networks. My note 4 did exibit connection stability problems on my home network, even though the AP is barely 15 feet away. Im heading to my Aptment in texas this weekend, I have ubiquti AC wireless APs set up there, will see if AC connectivity is at least solid.
Asus routers tend to not play nicely with Samsung devices unfortunately, I have an asus router as well and I have had multiple samsung devices that are unable to maintain a stable connection as well. Something that I have done to make it less annoying is turn off wifi power saving mode. If you don't know how open your dialer and dial *#0011# then go to wifi at the top right. Usually helps the issue. Also I only have my samsung devices connect to my 2.4ghz network instead of the 5ghz.