Unusable wifi - Xperia Z3 Q&A, Help & Troubleshooting

I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution

simon.n.jonez said:
I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
Click to expand...
Click to collapse
I am struggling with Wifi speeds on mine. I am having to switch to 4g regularly.
I am not too worried yet as I have 8gb data, but eventually i'll be worried as it runs out lol/
The speed tests show a good speed and ping, but it disconnects or slows down/freezes a lot.
I'm waiting on updates.

Thanks for the reply.I get data fine over 4G too.the chappy wifi is annoying as I have wifi everywhere I go...but no 4G signal at home

simon.n.jonez said:
... I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.
Click to expand...
Click to collapse
Confirmed, same experienced here.

Didn't the z1 have this problem

That may depend on the router or its settings. Had the same "freeze" issue when connected to my AVM 7490 router set to use channel 100 for 5GHz. Ever since I changed it to channel 48 no more such problems so far.

My bluetooth is similarly awful, in both range and functionality.
WiFi constantly drops and freezes, always has a weak connection compared to my other devices.
Sony have always cheaped out on wireless chips for any of its hardware products, especially things like playstation products (PS4 wifi is the worst I've ever seen), but I didn't expect it for a £500 smartphone!

Ditto. Great 4G on a 10GB cap.
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Out of various devices it's the only one, and I've had more devices on.
I'll change the chanel, clear dhcp allocations and usual stuff and see if there is any difference
Sent from my D6603 using XDA Free mobile app

Mine seems to have sorted itself out.had excellent wifi at home and up the parents.

Yeah for all their positives sony do pass on some crud wifi chips. Ps4 good example.
Sent from my D6603 using Tapatalk

I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.

mega_bite said:
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Click to expand...
Click to collapse
Swapped it for another router (I got a random duplicate from my isp, glad I kept it) and the problems gone. Mostly. still drops from time to time. but usable

Jonathan-H said:
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
Click to expand...
Click to collapse
It seems to be random. My mate has a launch day model like me, and his WiFi is excellent to his 6 year old Sky wireless G router.
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
The same thing seems to apply to the Z3. So its a sony thing. My first Z3 the wifi and BT were unusable. 3rd Z3, and wifi is the best I've ever used on a mobile device, and I havent even connected to my AC network yet to try. Bluetooth I've yet to try though.

istrikerx said:
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
Click to expand...
Click to collapse
AVM Fritz!Box here, newest model, got it when I moved because I'm on a business contract, even though I didn't want it. Has a multiuser NAS, SmartHome and whatnot, and one app for everything.
But when on WiFi with my MacBook Pro, ping times sometimes go up to over 250 ms, then back down to the usual 12. I have no idea why, it doesn't happen when connected to it via Ethernet. Bandwidth itself never seemed to be an issue though, and the Z3 performs great with it though.
TL;DR: Trying a different router can make a huge difference.

I was having the same wifi issues...my network was saved, I kept re typing my password thinking maybe I entered it in incorrectly but kept getting the "Authentication Failed" message. I was able to get the phone connected to my home wifi buy simply hitting the "Forget" option...then it automatically read the IP address and accessed the network...smh hopefully this helps for Everybody else....or some at least

Related

Wifi SLower than should be..

I have a linksys wifi N router at home and my laptop connects at around 144mbps, however my phone only connects at around 72mbps..
Also my laptop always sits on my coffee table which is about 15' from my router (through one wall) and has excellent signal. But my phone usually only has good signal in the same spot. It only usually lights up like two of the wifi indicators.
Does everyone else have this issue? Are the wifi chips just not strong in the phone or what?
My laptop is currently saying that it is recieving at 54mbps, my mesmerize is showing the same speed. Although my laptop is stating that I have excellent strength, and my phone is showing fair strength. I think the wifi is only so-so in this phone, I rooted last night and just got wifi tethering going. With the phone broadcasting a hostspot next to the laptop it only gave a fair signal strength. I'm not sure if the strength of a wifi hotspot has anything to do with the recieving end of the signal though.
elijahblake said:
I have a linksys wifi N router at home and my laptop connects at around 150mbps, however my phone only connects at around 75mbps..
Also my laptop always sits on my coffee table which is about 15' from my router (through one wall) and has excellent signal. But my phone usually only has good signal in the same spot. It only usually lights up like two of the wifi indicators.
Does everyone else have this issue? Are the wifi chips just not strong in the phone or what?
Click to expand...
Click to collapse
I've had this issue with both my droid and my blackberry (when I used my blackberry). I think that the wifi capabilities in phones are not as good as they are in computers.
but the reason I'm asking this is this phone is supposed to have wifi N radio in it.. Older phones only had G antennas which are only capable of 54mbps.. wifi N is theoretically capable of up to 300mbps, I've never seen anything actually connect at that speed, but it would seem that my phone which is brand new should atleast connect at the same speed as a 2 year old wifi N laptop???
imyp said:
My laptop is currently saying that it is recieving at 54mbps, my mesmerize is showing the same speed. Although my laptop is stating that I have excellent strength, and my phone is showing fair strength. I think the wifi is only so-so in this phone, I rooted last night and just got wifi tethering going. With the phone broadcasting a hostspot next to the laptop it only gave a fair signal strength. I'm not sure if the strength of a wifi hotspot has anything to do with the recieving end of the signal though.
Click to expand...
Click to collapse
If your router is only G that's the max speed you will get?
Wifi is a pain in general to troubleshoot, as there could be many, many reasons why it is slow or not working at all.
General questions to be asked are:
Do you have security enabled wifi?
What kind of encryption are you using?
How many devices are connected to the network? (Wired or wireless)
Is the router set to send a wireless N signal? (most routers have that optioned, but not always running as most devices are not wireless N compatible)
I've had my phone connected at several wifi's (I travel a lot for work and am in hotels all the time) and my connection speed varies. At home I have great connection and speed test to 5megs a second download (wireless N--it connects) currently at a hotel in Colorado, 1480kbps download (wireless G)
I still stick by my thoughts as far as the wifi on the phones will never be as good as the wifi in a computer, be it a laptop or a desktop. Phones just don't have the battery power to hold a super strong/fast wifi signal.
I have wifi speed problems also but my first gen ipod touch does not seem to have issues
Sent from my SCH-I500 using XDA App
skitzo_inc said:
Wifi is a pain in general to troubleshoot, as there could be many, many reasons why it is slow or not working at all.
General questions to be asked are:
Do you have security enabled wifi?
What kind of encryption are you using?
How many devices are connected to the network? (Wired or wireless)
Is the router set to send a wireless N signal? (most routers have that optioned, but not always running as most devices are not wireless N compatible)
I've had my phone connected at several wifi's (I travel a lot for work and am in hotels all the time) and my connection speed varies. At home I have great connection and speed test to 5megs a second download (wireless N--it connects) currently at a hotel in Colorado, 1480kbps download (wireless G)
I still stick by my thoughts as far as the wifi on the phones will never be as good as the wifi in a computer, be it a laptop or a desktop. Phones just don't have the battery power to hold a super strong/fast wifi signal.
Click to expand...
Click to collapse
yes, the router is set to wifi N or actually it's set to all!!! I have security enabled..
There's only two devices running wifi (laptop/cell phone)
I get fast download speeds like 5000kbps down/2500kbps up when using the speedtest.net app..
But when I go to wifi settings and click on my router once it's connected whether I have Good (usually) or excellent it's only connected to my router at 72Mbps.. I have a static IP set for it..
I guess mobile phone wifi chips just aren't up to par with laptop chips
msird said:
I have wifi speed problems also but my first gen ipod touch does not seem to have issues
Sent from my SCH-I500 using XDA App
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Click to collapse
My little brothers touch has the same issues with speed.
elijahblake said:
yes, the router is set to wifi N or actually it's set to all!!! I have security enabled..
There's only two devices running wifi (laptop/cell phone)
I get fast download speeds like 5000kbps down/2500kbps up when using the speedtest.net app..
But when I go to wifi settings and click on my router once it's connected but whether I have Good (usually) or excellent it's only connected to my router at 72Mbps.. I have a static IP set for it..
I guess mobile phone wifi chips just aren't up to par with laptop chips
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Click to collapse
Those are my sentiments exactly. Even with it not being as fast, it's plenty fast for everything I need it to do, but 3g is fast enough for me generally. I only connect to wireless when I'm not in good cell service.

[Q] Nexus S extremely poor wifi

Hello there,
i know that this topic has been already debated several times but I couldn't find any solution to it.
I'm running MIUI 1.8.19, android version 2.3.5, kernel version 2.6.35.7-g3cc95e3, baseband I9023XXKB3.
Wifi signal is extremely weak, few meters away from any router and the connection becomes extremely unstable making the wifi experience a total nightmare.
I've been previously tried NSCollab and also different baseband configuration files but nothing seems to get things better.
For what is worth (even though the wifi is bad anywhere and with any router) my router is a Linksys WRT150N running on DD-WRT.
The Nexus S wifi thing seems to be a little bit controversial. Some users seem having no problem with it, some other experience the same problems i do.
Question #1: is that a hardware, software or both kind of problem?
question #2 : is there any workaround that would allow me at least to comfortably browse the internet from my bedroom (5-6 mts away from my router) without getting disconnected every other 30 sec?
Thank you in advance,
D.
You kept a phone that can't hold a wifi connection over a distance of 5m? I'd have returned it on day 1.
It's normal that the distance of WIFI on smartphones is less than say a laptop or pc, but 5m is definitly not normal.
Verify w/ other wifi networks, same problem = return it. If not, bad luck, might be the combination of your phone + the router not working properly.
You can try changing radios to see of that improves your situation, for some it did.
Yes, it is normal having a weaker wi-fi but my blackberry has no problem at all. it is the nexus and it seems to be quite a widespread problem around the globe.
Well i was abroad on business and couldnt return it. Just looking for clues....
I know that netarchy's kernel uses updated wifi drivers, you can try flashing that and see if it does anything.
Sent from my Nexus S using xda premium
Hi there,
i tried several kernels: netarchy, matrix and also installed MIUI and also tried the MIUI Brainmaster ROM. Same result: in my bedroom the wifi signal score a miserable -85/90 db. Is there any kernel out there optimized for wifi? I mean, it seems that the wifi weakness on the nexus S is a common problem.
Thank you in advance.
It sounds as though you have a hardware problem or a router problem. I have to go to a room in the other side of my house to get -90 db and even then it doesn't disconnect. I have to get about 200 feet away before it disconnects.
Sent from my Nexus S using XDA App
Also it might have something to do with interference on whatever channel you are connecting on but I don't really know enough about wireless networking to help you troubleshoot that.
Sent from my Nexus S using XDA App
What i'm wondering is wheter Samsung uses different wifi chipset on the same phone cause i'm not the only one complaining about it. just google "nexus s weak wifi" and you'll see hundreds of people with the same problem.
still wondering if there's a software solution to it.
caravaggio971 said:
What i'm wondering is wheter Samsung uses different wifi chipset on the same phone cause i'm not the only one complaining about it. just google "nexus s weak wifi" and you'll see hundreds of people with the same problem.
still wondering if there's a software solution to it.
Click to expand...
Click to collapse
It has been documented that the Nexus S uses an under powered wifi chip. The chip uses less power but with that comes a weaker signal.
mine seems to be weaker than average...
Yours does seem weaker than normal, but no nexus s has decent wifi range.
What I have done is purchase 2 old linksys wrt54gl routers, have them both loaded up with DD-WRT and then link them (bridged mode or WDS if you prefer) and situate the routers in either end of my house. I have a decent sized 3 bed detached house, with a 70ft garden, I can now get a reliable wifi connection near the end of my garden on my nexus, where as previously I couldnt get to the back door
Might be an old thread, but I just traded my trusty HD2 for a Nexus S and god I hate the WIFI reception on this thing.
I am on stock 2.3.4 Rooted with KD1 radio and 2.6.35.14(Pete's) kernel. Tried just about anything out there, and nothing worked out.
Being a Pure Google experience phone, I was expecting a lot more happening for this phone, but it seems that my 2009 released HD2 was way better for all it had to offer.
Subscribing to this thread!
WIFI is fine for me, same as with HTC Desire, and stronger than iPhone 3G...
Its terrible on my Sprint Nexus.
Where I have an Ipod touch and a LG Optimus, they get an 'excellent' connection anywhere in the house. The Nexus drops the connection all the time, shows a 'poor' 5Mbps connection.
Will swapping the phone do any good?
OK.
I bought my Nexus S yesterday and I was soooo disappointed because of its poor wifi reception... But...
I am a network Administrator and a few minutes ago i just couldn't beleive that about 10 meters away from our Cisco Antennas i had about 89db signal so i started playing... and guess what i now have 55dbs at the same spot! What i found out is that Nexus S doesn't work well with High Frequencies so I disabled channels 8-13 and my AP had to work on the low channels and BAM! everything works fine now (My phone is in stock FW)
I hope I helped
Gorbi_gr said:
OK.
I bought my Nexus S yesterday and I was soooo disappointed because of its poor wifi reception... But...
I am a network Administrator and a few minutes ago i just couldn't beleive that about 10 meters away from our Cisco Antennas i had about 89db signal so i started playing... and guess what i now have 55dbs at the same spot! What i found out is that Nexus S doesn't work well with High Frequencies so I disabled channels 8-13 and my AP had to work on the low channels and BAM! everything works fine now (My phone is in stock FW)
I hope I helped
Click to expand...
Click to collapse
Awesome tip! Thank you so much
I found this channel number which it uses to make no difference to the wifi performance.
I tried channels 1,6,11, no difference.
The phone just has poor wifi.
As a note, usually I don't use the low channel '1', as this gets interference from microwaves more than the upper channels.
just bought a Nexus and and experiencing heavy wifi issues.
I tried changing AP channel but doesn't fix.
Testing signal strenght with a LG Optimus one for comparison:
1- LG: -72db. stable
2- Nexus S: -85db web pages loading fails quite often.
Tomorrow my NS will return to the store. Bye Bye

[Q] Issues/Questions

Overall I am loving this phone. I have never had an Android phone this fast. I can't find a hint of lag on this thing.
I am, sadly, having a couple of other issues and want to get other peoples thoughts on things before I do anything "Drastic".
1) I heard somewhere they boosted the sound by 25%? If I have mine at full... I am hearing static and popping... like it is too much for the speakers. This is when I get a text/ringtone, or when I am playing a game (Robot Unicorn Attack for instance... don't judge).
2) Wifi.... I am getting weird "lag" when I am on wifi. Websites take longer to connect to and load... same with apps and the Playstore. Speed test I am only able to pull down 15MB/s. Low ping... but it takes forever (6-10 seconds) to connect to start the test. Have tried three different routers, same results (Netgear,an E3200, and a D-Link). Everything looks normal under settings. Full strength (in the room of the router... gets worse when I am downstairs). I unchecked the Wifi Optimization. Also it is doing this on 5 and 2.4 GHz.
3) GPS Lag - It seems to be taking longer than normal. I am going on a trip this weekend, and I will really get to test this then... but wanted to know if this is normal for an HTC device now a days (last one I owned was the Thunderbolt.... shivers, and GPS was always wonky).
Any help appreciated. Thanks!
1 - In my experience so far, the speakers are definitely louder, but I haven't found any distortion besides audio files that I artificially increased the volume on for previous devices.
2 - I haven't seen any WiFi lag yet. But I'm on vacation currently and the internet here is only 12mbps, instead of my 65mbps at home.
3 - The Engadget review noted some wonky GPS issues.
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Sent from the all new HTC One M8
NotATreoFan said:
1 - In my experience so far, the speakers are definitely louder, but I haven't found any distortion besides audio files that I artificially increased the volume on for previous devices.
2 - I haven't seen any WiFi lag yet. But I'm on vacation currently and the internet here is only 12mbps, instead of my 65mbps at home.
3 - The Engadget review noted some wonky GPS issues.
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Sent from the all new HTC One M8
Click to expand...
Click to collapse
If you could... when loading up a web page or something... see if it is taking longer than normal to connect to a web page initially. Mine is acting like there is no internet... then all the sudden it loads up fine.
I am also noticing MMS is taking longer than normal to send (I had an S4 before this and it didnt take half as long... maybe it was compressing it more?)
I have just had radio issues in the past with HTC devices and want to nip them before it is too late.
meteron said:
If you could... when loading up a web page or something... see if it is taking longer than normal to connect to a web page initially. Mine is acting like there is no internet... then all the sudden it loads up fine.
I am also noticing MMS is taking longer than normal to send (I had an S4 before this and it didnt take half as long... maybe it was compressing it more?)
I have just had radio issues in the past with HTC devices and want to nip them before it is too late.
Click to expand...
Click to collapse
I've been browsing a good bit on WiFi and LTE in the past 2 days. Haven't noticed any lag prior to pages starting to load, at which point I just blame the slow internet here.
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Sent from the all new HTC One M8
Sadly I am still having this issue. Now that the phone has been out a week, anyone noticed anything?
I am not having issues connecting to the Wifi, I am just having issues connecting to the internet once connected to the Wifi. I have now tried this on 5 different home routers and several public Wifi areas and all the same results: going to a webpage has a delay anywhere up to 15 seconds before the page starts to load, and apps have issues connecting as well (Instagram will tell me unable to refresh, and Facebook will tell me I have no network connection). I have tried everything: Renamed the Device to HTC One, tried switching to 2.4 and 5 Ghz band, Unchecked WiFi Optimization... nothing is fixing this "lag".
Speaker issues - Still hearing a popping and crackling of the speakers, and I am seeing others are having the issue as well.
GPS - Went on my trip, I think I was getting the typical "Chicago GPS" lag before, as I would normally get a lock on with my GPS in 3 seconds or less while out in the middle of no where this past weekend.
I personally do not want to go through 15 phones trying to find one that has working WiFi, as it seems the One series has been having issues with WiFi since 4.3. Anyone have any suggestions?
Just browsing the forums for a WiFi issue my M8 has, to hopefully find a fix. This is what I have, not sure if it fits your symptoms as well:
Speedtest on network and bluetooth 11.39Mbps down / 3.85Mbps up
on network no bluetooth 13.98Mbps down / 3.98Mbps up
Speedtest on WiFi and bluetooth 2.53Mbps down / 5.53Mbps up
on WiFi no bluetooth 20.79Mbps down / 6.67Mbps up
Basically, if I keep my BT off, my speeds are fine and inline with what I expect to get, but if it's on it's at a crawl. Seems like WiFi and BT don't want to work in tandem. I haven't found much information on my issue yet, but I'm hoping to before I either do a a full reset or warranty replacement.
blutenchi said:
Just browsing the forums for a WiFi issue my M8 has, to hopefully find a fix. This is what I have, not sure if it fits your symptoms as well:
Speedtest on network and bluetooth 11.39Mbps down / 3.85Mbps up
on network no bluetooth 13.98Mbps down / 3.98Mbps up
Speedtest on WiFi and bluetooth 2.53Mbps down / 5.53Mbps up
on WiFi no bluetooth 20.79Mbps down / 6.67Mbps up
Basically, if I keep my BT off, my speeds are fine and inline with what I expect to get, but if it's on it's at a crawl. Seems like WiFi and BT don't want to work in tandem. I haven't found much information on my issue yet, but I'm hoping to before I either do a a full reset or warranty replacement.
Click to expand...
Click to collapse
No problems here with simultaneous bluetooth and WiFi. I am using a 5GHz router.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

Poor Wifi Issues?

Hey gang,
Any Note 5 owners experiencing any wifi connectivity issues? I've found that the connection becomes completely unresponsive if I lose a single bar of wireless signal, and even during regular usage with full signal, the wifi connection will just drop off and reconnect back to the access point. I took a Galaxy Note 2, a Nexus 6, and the Note 5 to one of the spots where 1 bar drops, the Note 2 and Nexus 6 have no issues and still get 120Mbit on Speedtest. The Note 5 just times out until I get the signal back up to full strength.
I've made sure Smart Network Switch is disabled, and I don't see anything to disable any Wifi optimizations so I'm guessing that isn't an option anymore.
Regards,
--Henry
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
dandroid7 said:
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
Click to expand...
Click to collapse
Unfortunately a router reboot does nothing, and I had a feeling it would do nothing since all the other devices are on wireless perfectly fine. Only the Note 5 has issues.
The router isn't a slouch either, it's an Asus RT-N66U so it's not some kind of cheapy wireless router
Bummer...
Yup major issues thought it was just me
Sent from my SM-N920T using XDA Premium 4 mobile app
WiFi issues here with an Asus router as well. My Nexus 6, Note 4, S6, and G3 are fine on 2.4ghz / 5ghz but my Note 5 seems sluggish on either speed and eventually drops out entirely until I cycle the WiFi connection
Sent from my SM-N920T
You would think that with Samsung being the reputable company they are, they would ensure their devices weren't plagued by these issues.
I'm on the fence about returning the note 5, the wifi drops out so much that I'm not going to settle with paying a big chunk of change just to have a faulty device.
Haven't seen any WiFi drops here. I rely on WiFi Calling while at the office and it held stable both Friday and today. Browsing seemed fine too.
I'm having the same issue. The connection doesn't drop, just becomes unresponsive. I have to toggle it to get it back.
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
somewhereslowly said:
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
T-Mobile charges shipping on warranty swaps, which is usually around $6.95.
Sent from my SM-N920T using Tapatalk
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
I am connected at home and office - i do not experience any issues. I have terrible cell reception at my desk which is why I use the WIFI
HankChill said:
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
Click to expand...
Click to collapse
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
My WiFi seems to be working ok... I pay for 100 mbps down and 10 mbps up...
My wifi problems seem to have disappeared for now.
drbveb88 said:
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
Click to expand...
Click to collapse
Oh it's not that it's not fast -- it's extremely fast! The problem is that the wifi constantly drops, even in the same room as the router, the wifi drops connection and then reconnects, interrupting anything that I was currently doing.
Hmmm, that's no good. I haven't had that issue with the note 5. if I did have that issue, I would try to turn airplane mode on, shut down the phone and boot to stock recovery, wipe cache, reboot, turn wifi on and see if that helps - not saying it will, but if it isn't working right to begin with, it isn't going to make it any worse.
Just a thought...
Additionally, I have had that problem periodically ( not with the note 5 cut its only a few days old), though it usually affects multiple devices, not just one device at my house. When it happens, even rebooting the router and modem doesn't always help. There have been a few times that I have called my cable provider and they "re provisioned" the modem while I was on the phone with them. After that, the problem seemed to go away for many months. The issue was actually the cable modem, not my router.
I posted in the generic Note 5 thread on wifi issues. Im having the similar problems maintaining a stable connection on both work and home networks. Home 5ghz N wpa2 psk, work 5ghz N eap-fast/peap, and work hotspot 2.4ghz open. All networks exibit the same behavior, the note has trouble initially connecting, where it try and drops several times. A bit later it will show the popup that it connected to network name. Any queries seem to be extremely slow or time out. I have manually set my DNS servers to googles with no change in behavior. Wireless calling effectively doesn't work while this is going on. Im going to get a replacement phone tomorrow, but this seems more like a software or driver issue. My nexus 6 had no issues connecting to these networks. My note 4 did exibit connection stability problems on my home network, even though the AP is barely 15 feet away. Im heading to my Aptment in texas this weekend, I have ubiquti AC wireless APs set up there, will see if AC connectivity is at least solid.
Asus routers tend to not play nicely with Samsung devices unfortunately, I have an asus router as well and I have had multiple samsung devices that are unable to maintain a stable connection as well. Something that I have done to make it less annoying is turn off wifi power saving mode. If you don't know how open your dialer and dial *#0011# then go to wifi at the top right. Usually helps the issue. Also I only have my samsung devices connect to my 2.4ghz network instead of the 5ghz.

WiFi issues

Hi,
I have some WiFi issues. After a time no data can be send and received over wifi, but I'm still connected. I have to reconnect wifi and after this browsing the net is ok.
I have this on 3 different wifi Hotspots
Anyone also have this issues?
I have it too on LG G4. Anyone know how to fix it?
I have the same problem if i move to fast away (about 15m not out of range).
It could be my dual 2.4GHz/5GHz Network, but I'm too lazy to test it
siedenburg said:
I have the same problem if i move to fast away (about 15m not out of range).
It could be my dual 2.4GHz/5GHz Network, but I'm too lazy to test it
Click to expand...
Click to collapse
I have it on both 2,4 and 5 GHz.
The last hour I can't connect to any SSID. And suddenly it works.
I Hope, that this is a software/firmware issue and they fix it in the next update that hopefully come soon.
Boy, am I glad you are making this thread to report on this issue! I am having the very same problem and it is driving me bonkers!
I am trying to review this device for my YouTube channel and this wifi issue is NOT helping. So far I have tried booting in safe mode, connecting to other wifi networks and reconfiguring my internet to no longer bridge together the 2.4&5 GHz bands.
What I am finding is that safemode has no effect but I can connect to my in-law's network just fine. When I changed my network settings I was able to show that it simply just doesn't want to fetch data from the 5GHz band. It works just fine on the 2.4GHz band but now I am not enjoying my potential wifi speeds. Sony really needs to fix this. The last thing I was going to try was doing a factory reset on the device but I don't think it will matter.
If you have wifi issues, try to change channel, etc- from 13 to 11, or try update wifi firmware.
June update is around the corner, highly likely next week. That one might include fixes also.
But as an established youtuber I would reach out to Sony directly to get confirmation on the issue and potential fix.
Also place to get direct answers would be talk.sonymobile.com
I cant say I've had any issues, but I'll keep an eye out. I've streamed music and radio stations for hours with no issues, and I'm guessing this problem would present itself there.
I can confirm I am also having this issue on more than one wifi connection.
I hope this is a software issue.
I can't explain, but the last 2 days no issues. WiFi works without problems on both 2,4 GHz and 5HGz.
Also the "bug" in battery stats with high WiFi time (more than 300 days!!) is gone.
I also have a wifi problem , but I have two access points linksys ea4500 and wrt1900ac on the first one it works perfectly on the second one stays connected but there is no internet, My issue specifically applies to wifi ac otherwise it works well... similar to my pervious lg g4
Same here. I can confirm that this can happen even on 2.4 or 5ghz wifi networks and that it's not a channel issue because I live in countryside with barely any other wifi networks.
But the problem is so much strange. For example, it will stop to work randomly when transfering data, watching youtube videos or such things but this never happens when using chromecast. I can pause, play, the videos, etc. with no issues. Like if it needed some heavy traffic to start having issues.
schickel said:
I can't explain, but the last 2 days no issues. WiFi works without problems on both 2,4 GHz and 5HGz.
Also the "bug" in battery stats with high WiFi time (more than 300 days!!) is gone.
Click to expand...
Click to collapse
Yup, that bug has mysteriously disappeared
Sent from my ONEPLUS A3000 using Tapatalk
Same issue on my xz premium. Using both 2,4 and 5GHz at home. Having the issue also on all of my 3 WiFis at work.
WiFi is draining out my battery. 60% or more and around 30days of usage (having my device for a week now)
At the same WiFi at home are several devices connected without any issues. Xperia X compact, Z5 compact, ipad, Sony Soundbar. Sometimes my XZ Premium shows me "connected to WiFi without Internet"
This is the worst Xperia experience ever
Hej, I have create a sony mobile post about our issues with xz premium wifi problem, if we post in sony mobile support page there will higher chances to be fixed.
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-issue-xz-premium/m-p/1230685#M1073
marcoplo said:
Hej, I have create a sony mobile post about our issues with xz premium wifi problem, if we post in sony mobile support page there will higher chances to be fixed.
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-issue-xz-premium/m-p/1230685#M1073
Click to expand...
Click to collapse
I've also posted the same. And many others also. Let's see what happens
My WiFi says it's been running for 34 days+ but my connection on 2.4 has been good and solid from the start. I have no problem with there being an internet connection. I am fairly certain that the two issues are related in some way and some are having more problems than others.
I haven't had any problems, but then I did a complete reset of the phone a few days after I received it. When in doubt, that might be something you can try.
Turn off Smart cleaner.
That's the cause of WiFi disconnection and battery drain.
I have no wifi issues (2.4 only - no 5 for me) but it says that wifi has been running for 669 days. LOL
I sure hope Sony fixes these silly bugs.

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