Question Tencent ROG 5 slow connectivity - UK? - ASUS ROG Phone 5 / 5s

I received my Tencent ROG 5 the other day (12gb / 256gb varient) and I am having a terrible experience with it in regards to wifi / 4G connectivity
My provider is Sky Mobile (O2) and I am connecting to band 20 towers with full strength. But speeds are very slow, lucky if they peak over 2mbps, sometimes they don't even break 1mbps. Yet if I move the simcard back into my old Xiaomi Mi 10T Lite or even my Galaxy S7 they connect no problem and speeds are 15mbps+
I am also having the same issue on wifi, I have tried it on various routers at various locations with the connection ranging from 20mbps - 300mbps yet the ROG 5 won't peak above 4 - 5mbps at the most. Yet other phones / tablets etc can hit the full speeds fine.
I have upgraded the phone to WW_18.0840.2103.26 just to see if that made any difference but it's not helped. The phone only arrived 4 - 5 days ago but If I can't find some way to resolve these issues looks like I may have to return it.
Hopefully someone can shed some light on my issues, or is anyone else having the same problem?

Make sure you are using slot 1

Neo1607 said:
I received my Tencent ROG 5 the other day (12gb / 256gb varient) and I am having a terrible experience with it in regards to wifi / 4G connectivity
My provider is Sky Mobile (O2) and I am connecting to band 20 towers with full strength. But speeds are very slow, lucky if they peak over 2mbps, sometimes they don't even break 1mbps. Yet if I move the simcard back into my old Xiaomi Mi 10T Lite or even my Galaxy S7 they connect no problem and speeds are 15mbps+
I am also having the same issue on wifi, I have tried it on various routers at various locations with the connection ranging from 20mbps - 300mbps yet the ROG 5 won't peak above 4 - 5mbps at the most. Yet other phones / tablets etc can hit the full speeds fine.
I have upgraded the phone to WW_18.0840.2103.26 just to see if that made any difference but it's not helped. The phone only arrived 4 - 5 days ago but If I can't find some way to resolve these issues looks like I may have to return it.
Hopefully someone can shed some light on my issues, or is anyone else having the same problem?
Click to expand...
Click to collapse
I'm with EE and I get rapid speeds . Try SIM slot 1

Related

Internet speed comparison

Good day everyone,
I ran the fast.com test 10 times (on the same wifi network) on my Honor view 10 and my Google pixel 2XL.
On my pixel I can easily surpass 200Mbps everytime but with my view 10, it never reaches 5Mbps.
Anyone else facing the same issue?
Update: Tried on another Wifi connection and now getting 250Mbps on the pixel and no more than 20 Mbps on the view 10
No.. This is typical internet speeds here as it changes with tower load.
On wifi I've achieved the upper limit of connection speed..30 to 40 mbs
I've not tested on connections over 50mbs.
Sounds to me maybe a confirmation setting not right?
And for those saying the l09 don't get lte service in America...WRONG!

oneplus 7 pro bad/erratic wifi

so on my 7 pro about a week after i bought it wifi became very erratic especially on 2.4 ghz with ping reaching 900ms (local network) and speeds as low as 2mbps 5ghz was mostly ok but ping was still erratic making most online games unplayable and after a factory reset speeds are back to normal but ping in local network is still erratic but not as bad as in 3-200ms and other devices are completely fine and ive tried 2 different routers with the same results im beggaining to worry it might be hardware but its related to some other peoples issues on previous phones but all are ignored by oneplus

Download speeds SUCK! What gives?

Anyone else having an issues with downloading updates for apps over network/cellular connection?
When I do it, it is painfully slow and in a side by side comparison with my Note 10 plus it gets smoked (5G vs 4G). The Note 10+ will have already downloaded the app, installed it and opened it while the A71 5G is still at 10% downloading.
The only way I can get the download speeds to increase is to turn on the WiFi and it definitely speeds up but still not as fast as the 4G on the Note 10+.
I also tried switch my network band from 5G to 4G but still having the same issue.
Am I missing something? Is the joke on me?
**edit**
On the line with T-Mobile support and they have me testing my download/upload speed with Internet Speed Test via Google. So far my results have been pretty consistent:
0.52 Mbps download
0.52 Mbps upload
quick update:
On the phone with Tmo tech support this morning. They're telling me that ALL A71 5G phones are experiencing this. That the ball was dropped on it. They are expecting the firmware update to fix the issue. The rub is if I want to return this phone today is my last day (14 days) or I can wait to see if the firmware update works. Double sucks because I traded in my Note 8 for this because the Tmo promo. T-Mobile tech support is well aware of this issue.
Currently basebands ending in TSV are getting the firmware update. I have TEL and they did not know when that was being pushed out.
If you are wanting to run the same speed test that I was instructed to run, on your A71 5G, go here and follow the instructions:
https://support.google.com/websearc...t&visit_id=637324165013460751-1430605442&rd=1
If it is like mine, you will get vastly different results compared to Speedtest by Ookla: www.speedtest.net
Side note: While talking to Tmo tech support they're also having issues with the Note 4 losing LTE abilities, just in case you know anyone using them still.
rosedog said:
quick update:
On the phone with Tmo tech support this morning. They're telling me that ALL A71 5G phones are experiencing this. That the ball was dropped on it. They are expecting the firmware update to fix the issue. The rub is if I want to return this phone today is my last day (14 days) or I can wait to see if the firmware update works. Double sucks because I traded in my Note 8 for this because the Tmo promo. T-Mobile tech support is well aware of this issue.
Currently basebands ending in TSV are getting the firmware update. I have TEL and they did not know when that was being pushed out.
If you are wanting to run the same speed test that I was instructed to run, on your A71 5G, go here and follow the instructions:
If it is like mine, you will get vastly different results compared to Speedtest by Ookla:
Side note: While talking to Tmo tech support they're also having issues with the Note 4 losing LTE abilities, just in case you know anyone using them still.
Click to expand...
Click to collapse
Hi Rosedog,
thanks for sharing this info. I just received my tmo A71 5G yesterday and while it shows full five bar reception and 5G connections, the data does not work at all for me. Disabling the 5G connection and the phone connects to 4G just fine. Re-enabling 5G and mobile data no longer works again.
I have contacted Tmo customer service and they also had a tech try a bunch of things, update my SIM card, check the tower my phone is pinging, I even factory defaulted my phone to no avail. They have escalated this to one of their "engineers" and I should get a call back on Monday.
Unfortunately, this being a fairly new phone, not much information that I could find but there was a support thread on TMO, I can't share the URL because I don't have any posts on XDA. lol =x
but the thread is titled: Samsung A71 5G Network Issues
rosedog said:
quick update:
On the phone with Tmo tech support this morning. They're telling me that ALL A71 5G phones are experiencing this. That the ball was dropped on it. They are expecting the firmware update to fix the issue. The rub is if I want to return this phone today is my last day (14 days) or I can wait to see if the firmware update works. Double sucks because I traded in my Note 8 for this because the Tmo promo. T-Mobile tech support is well aware of this issue.
Currently basebands ending in TSV are getting the firmware update. I have TEL and they did not know when that was being pushed out.
If you are wanting to run the same speed test that I was instructed to run, on your A71 5G, go here and follow the instructions:
https://support.google.com/websearc...t&visit_id=637324165013460751-1430605442&rd=1
If it is like mine, you will get vastly different results compared to Speedtest by Ookla: www.speedtest.net
Side note: While talking to Tmo tech support they're also having issues with the Note 4 losing LTE abilities, just in case you know anyone using them still.
Click to expand...
Click to collapse
I have the TEL firmware on T-Mobile and I've been getting far better speeds than you on my A71 5G. Right now the tower I'm on is a bit congested, but I ran the speedtest you linked and it showed 5.76 Mbps download / 11.5 Mbps upload. (phone shows a 5G connection)
About a week ago, I was in Washington Square Park in NYC (also on 5G) and was stunned to get 674 Mbps down: https://imgur.com/54xDrOT
jumpah said:
Hi Rosedog,
thanks for sharing this info. I just received my tmo A71 5G yesterday and while it shows full five bar reception and 5G connections, the data does not work at all for me. Disabling the 5G connection and the phone connects to 4G just fine. Re-enabling 5G and mobile data no longer works again.
I have contacted Tmo customer service and they also had a tech try a bunch of things, update my SIM card, check the tower my phone is pinging, I even factory defaulted my phone to no avail. They have escalated this to one of their "engineers" and I should get a call back on Monday.
Unfortunately, this being a fairly new phone, not much information that I could find but there was a support thread on TMO, I can't share the URL because I don't have any posts on XDA. lol =x
but the thread is titled: Samsung A71 5G Network Issues
Click to expand...
Click to collapse
Hello Jumpah,
It sucks simply put. As I said earlier this morning T-Mobile is well aware of this. The rep told me that they cannot believe how the ball was dropped on this phone. They have been getting alot of complaints about it and I went through the same hoops except for the factory reset. We're stuck with a paper weight at the moment. It pisses me off because this was my intro to 5G before I made the jump to the Samsung Note 20 Ultra. I wanted to see the badass speeds when this opened up.
andrewNY said:
I have the TEL firmware on T-Mobile and I've been getting far better speeds than you on my A71 5G. Right now the tower I'm on is a bit congested, but I ran the speedtest you linked and it showed 5.76 Mbps download / 11.5 Mbps upload. (phone shows a 5G connection)
About a week ago, I was in Washington Square Park in NYC (also on 5G) and was stunned to get 674 Mbps down: https://imgur.com/54xDrOT
Click to expand...
Click to collapse
Yeah your download speed on your current test is slower than my Note 10+ but definitely faster than my A71 5G. I would love to get first speed though.
**edit**
 @andrewNY after looking at your picture, that speed test looks like it was run using Ookla . I don't even bother looking at their speeds any longer. If I run their test I get 46.88 Mbps download right now. That is a difference of 9,015%, yours is 11,701%
Im On The latest ATG9 updated baseband so i assume i wont have this issue, my speed down seems fine my up seems a little low though but as long as my down is that fast im cool with it.
P.S.=Mine Was TEL when i got it.
SideNote =my update for ATG9 came in last night at midnight.
Mine has consistently gotten 25Mbps-30Mbps on "5G".
But I assumed TMo was pulling the same smoke and mirrors they usually do and park the 5G symbol on the display even when it isn't technically 5G.
They did the same during the transition from 3G to 4G and then from 4G to LTE.
I'll have to check it against my wife's Note 10.
On Wifi I show speeds off the scale on speedtest.net in excess of 100Mbps.
As this was one of the first 5G phones, and despite all the hype, TMo will still be rolling out 5G infrastructure for at least another 12mo, I wasn't expecting much except in major cities like NYC, LA, ATL, DAL, etc.
---------- Post added at 01:38 PM ---------- Previous post was at 01:31 PM ----------
Just verified using my wife's Note 10 that we both are getting identical speeds on multiple tests.
My A71 5G shows a "5G" connection on the display.
Her Note 10 shows 4G LTE on the display.
TMo's coverage map claims I should have 5G coverage here.
Here in SC speeds have been up to par. 2nd 5g phone. Am getting better speeds on my a71 then my v60..
rosedog said:
@andrewNY after looking at your picture, that speed test looks like it was run using Ookla . I don't even bother looking at their speeds any longer. If I run their test I get 46.88 Mbps download right now. That is a difference of 9,015%, yours is 11,701%
Click to expand...
Click to collapse
The Ookla speed test I posted was run at a different time and location to the Google speed test I quoted, so it can't really be compared there. I actually ran another Ookla test at the same time and got roughly the exact same speeds as what Google was showing me though.
BTW: I got a OTA firmware update today to the latest firmware; maybe check your device and see if T-Mobile made the update available to you, and if it helps.
Mine is T-Mobile-labeled on the box, while my service is with Sprint.
My wife has the same device.
I don't have a strong 5G signal at home, and it usually comes in
between 5Mb/s and 20Mb/s when testing with Ookla.
It fluctuates quite a lot.
The 5G indicator reliably comes and goes, with signal strength indicator
acting accordingly. Simple LTE-only signal is always high, with 5G
coming in at a lower strength while at home.
At my workplace, it's a different show entirely.
I've gotten as fast as 273 Mb/s on a strong 5G signal,
which is over 5-times the rate I pay for on a cable modem at home.
My home and workplace are less than seven miles apart.
4G LTE signals can get me as much as 25 Mb/s at home,
but it, too, fluctuates a lot. Voice calls are a colossal improvement, however,
with audio quality reported as excellent on both ends.
5G is definitely for real, while the implementation is far from being
fully deployed yet. We'll need to give it time before the newer 5G
is deployed across the current infrastructure.
andrewNY said:
The Ookla speed test I posted was run at a different time and location to the Google speed test I quoted, so it can't really be compared there. I actually ran another Ookla test at the same time and got roughly the exact same speeds as what Google was showing me though.
BTW: I got a OTA firmware update today to the latest firmware; maybe check your device and see if T-Mobile made the update available to you, and if it helps.
Click to expand...
Click to collapse
Saw your reply when you made it, just haven't had time to respond. I got the firmware update but that was not the fix, although I did get it fixed.
Last Friday being my last day to turn it in, I went to the store to turn it in. I explained everything to the associate (store manager) and while he was pulling up my account I started playing with the demo A71 (same base band) and it was getting fantastic speeds, mine was still getting 0.5 Mbps. The manager thought that it might be the sim card so he tried his in my phone and the speeds were drastically better. He got me a new sim and inserted it and the speeds were like his moments earlier. Getting the sim card exposed the real problem. It in fact was not the sim card but the service the associate had put my phone onto. Now my Note 10+ did not work
When I got the phone I had asked if there was a way I could have two phones ring at the same time when one phone number is called. I explained that I did not want to be sim swapping all the time from my daily driver (Note 10+) to my play/trial 5G phone (A71 5G). They told me digits could do that and it was only $10 a month. Sounded great to me... Technically it worked, both phones would ring, I could go to websites and it seemed to be as I was told. Unfortunately when the associate sold me the digits line he did not look at what type of account I have. I have an old account that has been grandfathered in (from 2010) and its a TAX EXCLUDED (TE) account vs. the newer kind of TAX INCLUDED (TI). Digits for a TE account gets you data and phone for $10 but NOT high speed data! That is only available for TI accounts and that cost $20/$25 a month. The only way I could get this to work was to do it the old fashion way of adding an additional line but that is $30 a month. So through ineptitude I was sold a plan that was not intended to do the things I was told it could do. We had to call into customer service (611) to see if they could do anything to help fix the issue at hand, like get me the high speed digits line. The system would not allow but what they did do was get me a new line that mimics my main line (all the bells and whistles) for $15 a month for my troubles. I took it and it works. I do not digits any longer but I did enjoy the fact that both devices could ring at the same time.
As for running the speed test, Ookla still gives me higher speeds on paper but only by 10 Mbps now.
What a stupid ordeal that took way too much time to figure out.
rosedog said:
Saw your reply when you made it, just haven't had time to respond. I got the firmware update but that was not the fix, although I did get it fixed.
Last Friday being my last day to turn it in, I went to the store to turn it in. I explained everything to the associate (store manager) and while he was pulling up my account I started playing with the demo A71 (same base band) and it was getting fantastic speeds, mine was still getting 0.5 Mbps. The manager thought that it might be the sim card so he tried his in my phone and the speeds were drastically better. He got me a new sim and inserted it and the speeds were like his moments earlier. Getting the sim card exposed the real problem. It in fact was not the sim card but the service the associate had put my phone onto. Now my Note 10+ did not work
When I got the phone I had asked if there was a way I could have two phones ring at the same time when one phone number is called. I explained that I did not want to be sim swapping all the time from my daily driver (Note 10+) to my play/trial 5G phone (A71 5G). They told me digits could do that and it was only $10 a month. Sounded great to me... Technically it worked, both phones would ring, I could go to websites and it seemed to be as I was told. Unfortunately when the associate sold me the digits line he did not look at what type of account I have. I have an old account that has been grandfathered in (from 2010) and its a TAX EXCLUDED (TE) account vs. the newer kind of TAX INCLUDED (TI). Digits for a TE account gets you data and phone for $10 but NOT high speed data! That is only available for TI accounts and that cost $20/$25 a month. The only way I could get this to work was to do it the old fashion way of adding an additional line but that is $30 a month. So through ineptitude I was sold a plan that was not intended to do the things I was told it could do. We had to call into customer service (611) to see if they could do anything to help fix the issue at hand, like get me the high speed digits line. The system would not allow but what they did do was get me a new line that mimics my main line (all the bells and whistles) for $15 a month for my troubles. I took it and it works. I do not digits any longer but I did enjoy the fact that both devices could ring at the same time.
As for running the speed test, Ookla still gives me higher speeds on paper but only by 10 Mbps now.
What a stupid ordeal that took way too much time to figure out.
Click to expand...
Click to collapse
Wow, that's pretty crazy, but I'm glad you figured it out, and also that there isn't a critical issue with the A71 5G and speeds!
andrewNY said:
Wow, that's pretty crazy, but I'm glad you figured it out, and also that there isn't a critical issue with the A71 5G and speeds!
Click to expand...
Click to collapse
I would say I spent 8+ hours trying to get this fixed between tech support and in store support. Nobody thought to look at the account type before hand.
So I had this issue on At&t, couldn't for the life of me figure out why my cell speeds were so bad. At&t variant defaults apn to ATT ENHANCED.
I decided to use the same Apn for my LG V40 apn: NXTGENPHONE
The speeds are night and day, and 5G still works on NXTGENPHONE
On 5g default apn 47mbps on NXTGEN 255mbps
I tested switching between apns for 4 hours (I was at the beach)
At home default 4mbps and NXTGEN 20mbps.
If your on AT&T try the NXTGENPHONE apn
I can confirm speedtest.net reached download speeds in excess of 175Mbps in Atlanta, GA on 5G with 4-bar signal. That was both indoors, and outside, repeated in multiple locations.
As before, even though TMo's coverage map claims my home is a 5G area, I only get LTE speeds of about 25Mbps there.
SkedAddled said:
Mine is T-Mobile-labeled on the box, while my service is with Sprint.
My wife has the same device.
I don't have a strong 5G signal at home, and it usually comes in
between 5Mb/s and 20Mb/s when testing with Ookla.
It fluctuates quite a lot.
The 5G indicator reliably comes and goes, with signal strength indicator
acting accordingly. Simple LTE-only signal is always high, with 5G
coming in at a lower strength while at home.
At my workplace, it's a different show entirely.
I've gotten as fast as 273 Mb/s on a strong 5G signal,
which is over 5-times the rate I pay for on a cable modem at home.
My home and workplace are less than seven miles apart.
4G LTE signals can get me as much as 25 Mb/s at home,
but it, too, fluctuates a lot. Voice calls are a colossal improvement, however,
with audio quality reported as excellent on both ends.
5G is definitely for real, while the implementation is far from being
fully deployed yet. We'll need to give it time before the newer 5G
is deployed across the current infrastructure.
Click to expand...
Click to collapse
Just adding my experience so far- I've been to several places around my home where i get 5 bars of "5G". Running any speed test on 5G is usually 20 mbits/sec slower than if I configure the network to 4G. It's so consistent that I don't bother to turn on the 5G network, as it will underperform.
steven.rn said:
Just adding my experience so far- I've been to several places around my home where i get 5 bars of "5G". Running any speed test on 5G is usually 20 mbits/sec slower than if I configure the network to 4G. It's so consistent that I don't bother to turn on the 5G network, as it will underperform.
Click to expand...
Click to collapse
I consistently get variable 5G results: At home, not so good. At work: VERY good.
I haven't tried setting to 4G-only yet, as VOLTE seems to be what enables 5G on my device.
Keep in mind also, that signal-strength bars are not neccessarily an indication of 4G or 5G signals.
My experience has shown that indicated signal-strength only applies to voice as on Sprint,
while 4G and 5G data throughput is typically lower-performance.
SkedAddled said:
I consistently get variable 5G results: At home, not so good. At work: VERY good.
I haven't tried setting to 4G-only yet, as VOLTE seems to be what enables 5G on my device.
Keep in mind also, that signal-strength bars are not neccessarily an indication of 4G or 5G signals.
My experience has shown that indicated signal-strength only applies to voice as on Sprint,
while 4G and 5G data throughput is typically lower-performance.
Click to expand...
Click to collapse
Much appreciated comment, bud, that would explain some things.
Still, it seems odd that when I enable 5G, even if the phone is actually getting 4g, it's still slower. Dunno if that's because the phone is still looking for 5g while it's downloading a test in 4G or what.... either way, I didn't really expect 5G to amount to much in Northeast ohio yet.
Cheers!
StevenRN
steven.rn said:
Much appreciated comment, bud, that would explain some things.
Click to expand...
Click to collapse
Yeah, I've found that signal-strength indicator doesn't necessarily represent data-throughout rate,
or what one might expect if it shows a 'full' signal. I've seen tests fluctuate considerably
during the test itself when stationary.
I just did an Ookla speed test from home on 5G.
It wavered from around 6 or 7Mb/s to over 52Mb/s during the short time it took,
rising and falling repeatedly. When I'm at work, the throughput just continues to climb
during the test time until it tops out at whatever it can get: no fluctuation;
it just keeps increasing. It's topped-out at various maximums, but it ALWAYS just climbs to a max.
I had some sound-quality issues on 4G, in not being able to make out clear voice before,
while this new device is excellent, on both ends of a call.
steven.rn said:
Still, it seems odd that when I enable 5G, even if the phone is actually getting 4g, it's still slower. Dunno if that's because the phone is still looking for 5g while it's downloading a test in 4G or what.... either way, I didn't really expect 5G to amount to much in Northeast ohio yet.
Click to expand...
Click to collapse
Probably some bandwidth is being used, like you suspect, leeching some of it
away from your results.
My old HTC EVO 4G LTE went into a major battery drain when reliable data signals
weren't available, and I discovered that Airplane Mode would put a halt to that, lending
some credence to your suspicions. My takeaway has been that if the device is looking for a radio signal
it cannot find, it ramps-up the process, leading to processor use and battery drain, as well as
potential bandwidth usage due to signal-seeking.
As for deployment of 5G, you'd be surprised:
I live much closer to the population center of Grand Rapids, MI, than I do to my workplace
of a semi-rural community of Byron Center. The "Built-up-ness" of the immediate area
around my home has increased tremendously within the 8 or so years I've lived where I am,
while Byron Center remains much the same. Yet Byron Center has received the infrastructure
updates that my more population-centric home base has not, going back to 4G LTE.
There's just no figuring out when/why/how any given provider will roll out updates
to infrastructure, but it shows that some happen within very surprising places.
I have just got off phone with sprint. They refreshed my phone and I am getting better download speeds. They also said there upgrading my tower to 5G should be done in 5 to 7 days. Really don't know what the refreshing does.

Weak phone signal strength

As per title, i'm only getting 2 out of 5 bars for carrier signal. I live in an urban area so cell reception is not an issue. Previous phone had no issues whatsoever.
Note is using an esim, would this affect anything?
Info: Carrier is Optus (Aus)
It shouldn't but perhaps also try a physical sim as a process of elimination.
What's your signal like away from home as it could be a mast issue.
Also try resetting your network connection in settings.
A Samsung Experience Store or Samsung Service Centre can take a look.
BandOfBrothers1 said:
It shouldn't but perhaps also try a physical sim as a process of elimination.
What's your signal like away from home as it could be a mast issue.
Also try resetting your network connection in settings.
A Samsung Experience Store or Samsung Service Centre can take a look.
Click to expand...
Click to collapse
Haven't tried your first 2 suggestions but will do it soon.
Have reset network connection, no change.
No Samsung centre/store where I live unfortunately.
Are you measuring the bars on the status bar as your guide , if so then it's flawed method. Signal strength is measured in -dbm . Use an app like Network signal info lite to compare the actual figures with the past devices.
I had to go to Verizon and get a new sim card after the 5G update no more issues with my signal.
Its a normal thing for Samsung's. They've had weaker signals compared to other phones since the note 9. I have all the note variants and I have 4 lines I use with one plus, sony and note 10+ and n20u, samsung easily has the worst signal.
I've upgraded from note 9 to the note 20 ultra 5g
Noticed the 2 signal bars myself on the note 20
Were as my note 9 was always full bars everywhere I went i would get a good reception esp for the net it never let me down
im on three uk
Over the past few days on my note 20.. Internet has been ****e and slow.
I've tried changing from 5g to 4g still same
Been on phone to three had a replacement sim activated.. still same ...maybe give it a day to settle down..
My dbm are - 112 I'm a rural area near Manchester...
Reading around about these readings that's pretty naff.. have I got this wrong the lower dbm supposed be better than a higher reading?
For those wondering.. settings> about phone>status> sim card status.....
I've 2 more days before I have the 14 days cancel return..
I'm just wondering if the signal bars a myth only being 2
Am I over looking things ?
Other than the signal I have no issues love this phone ..
Any input will be taken on board and appreciated
Thanks for looking and helping
Braggster said:
I've upgraded from note 9 to the note 20 ultra 5g
Noticed the 2 signal bars myself on the note 20
Were as my note 9 was always full bars everywhere I went i would get a good reception esp for the net it never let me down
im on three uk
Over the past few days on my note 20.. Internet has been ****e and slow.
I've tried changing from 5g to 4g still same
Been on phone to three had a replacement sim activated.. still same ...maybe give it a day to settle down..
My dbm are - 112 I'm a rural area near Manchester...
Reading around about these readings that's pretty naff.. have I got this wrong the lower dbm supposed be better than a higher reading?
For those wondering.. settings> about phone>status> sim card status.....
I've 2 more days before I have the 14 days cancel return..
I'm just wondering if the signal bars a myth only being 2
Am I over looking things ?
Other than the signal I have no issues love this phone ..
Any input will be taken on board and appreciated
Thanks for looking and helping
Click to expand...
Click to collapse
My dBm would also hit the lows of -114dbm as well at my place of residence. Both the snapdragon and exynos models I’ve owned. The Oneplus 8 pro showed on average 6dBm gain .
Well it appears my phone is faulty had nothing but issues today and it happened whilst on to my provider three UK..
Onkybhd it 2 weeks tried making me taking it to Samsung.. he'll noo ..I know they'll say nowt wrong with ot as per usual
. Three re sending me a replacement handset tomorrow.. if that's ****e as well.
Looks like I shall have to look else were always had sammy..
Had anyone got any good advice what I should get next best / alternative to a note 20..
I'm.not that familiar with other bands as I've always been faithful with Samsung..
Braggster said:
Well it appears my phone is faulty had nothing but issues today and it happened whilst on to my provider three UK..
Onkybhd it 2 weeks tried making me taking it to Samsung.. he'll noo ..I know they'll say nowt wrong with ot as per usual
. Three re sending me a replacement handset tomorrow.. if that's ****e as well.
Looks like I shall have to look else were always had sammy..
Had anyone got any good advice what I should get next best / alternative to a note 20..
I'm.not that familiar with other bands as I've always been faithful with Samsung..
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Click to collapse
I already mentioned it. Oneplus 8 Pro model IN2023 since you're in the UK, else you'll have network incompatibilities.
Hi all hope we're safe and well
Just a quick update
New phone received yesterday
So far so good Signal working perfect now
Thanks for input limey
Looked at the one plus looks a decent piece of kit
May go down that road after I've finished with this note 2 years time haha
Braggster said:
Hi all hope we're safe and well
Just a quick update
New phone received yesterday
So far so good Signal working perfect now
Thanks for input limey
Looked at the one plus looks a decent piece of kit
May go down that road after I've finished with this note 2 years time haha
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Click to collapse
Glad you found a resolution.
...

Question SLOW LTE SPEEDS

Does anyone else have problems with slow LTE speeds. From my experience ithey are halved from what i get on another phone with the same sim. i have the unlocked 21+ straight from samsung. snapdragon.
does anyone have a possible solution for this problem
clipdawg05 said:
Does anyone else have problems with slow LTE speeds. From my experience ithey are halved from what i get on another phone with the same sim. i have the unlocked 21+ straight from samsung. snapdragon.
does anyone have a possible solution for this problem
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Click to collapse
Hi
Mine is working fine s21+ exynos, test the speed and compare with what the ISP offered you, check here or here
Try a network reset.
I could say I'm also a bit disappointed with the LTE (4G) connectivity. I put the same sim card (TPG Singapore) to my S21+ (Exynos) and my old Huawei P20 Pro and tested. On S21+, the speed is 56Mb down, 4 Mb Up. I thought it's pretty ok, until I try with the old P20 Pro, the result is 75.1 Mb Down, 5Mb Up. Testing with the same sim card, placing the phone on the same spot on my table. At least, it's still better than my wife's OP7T, so I won't make much complaint here.
And reception-wise, While I got a full bar reception strength on the P20 Pro, I only got 3 bar on S21+.
But where the old P20 Pro can't beat S21+ is the Wifi Speed. Connected to same home wifi (Gigabit Wifi with 1Gbps fiber line), P20 Pro yield only 430Mb down and 333Mb up, while S21+ yield 450 Mb down and 530 Mb up.
spiderx_mm said:
I could say I'm also a bit disappointed with the LTE (4G) connectivity. I put the same sim card (TPG Singapore) to my S21+ (Exynos) and my old Huawei P20 Pro and tested. On S21+, the speed is 56Mb down, 4 Mb Up. I thought it's pretty ok, until I try with the old P20 Pro, the result is 75.1 Mb Down, 5Mb Up. Testing with the same sim card, placing the phone on the same spot on my table. At least, it's still better than my wife's OP7T, so I won't make much complaint here.
And reception-wise, While I got a full bar reception strength on the P20 Pro, I only got 3 bar on S21+.
But where the old P20 Pro can't beat S21+ is the Wifi Speed. Connected to same home wifi (Gigabit Wifi with 1Gbps fiber line), P20 Pro yield only 430Mb down and 333Mb up, while S21+ yield 450 Mb down and 530 Mb up.
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Click to collapse
thanks for your inputs. I am getting a new sim to see if that does anything. I tried everything else and nothing works. As for the wifi it is also weaker at least for the 2.4 ghz. 5 ghz is fine. It is ok at home but a lot places I go to do not use 5 ghz routers yet. 2.4 ghz speed on my s21+ is 10mbits while on my pixel 2 and poco x3 is 100. While on the 5ghz spectrum they all get the full speed of about 220 mbits.

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