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Signal Bars But No Connection

Hey folks, i've been looking forward to getting on this phone for awhile now, and I'm glad we have the kind of community we do. I'll get to my problem right away and then give the background.
I will often have two or three signal bars, but be unable to send texts, make calls, or use data. When this happens, the signal bars and the 4g icon are white, not blue.
I had a windows phone 7 prior to this and had the same trouble, and managed to get them to send me this phone as a warranty replacement. When I continued to have trouble, I got a new Sim card too. I am still having trouble.
Many of my friends live in the area and use at&t and have no trouble, including one friend with an atrix2. Any thoughts, folks?
Sent from my MB865 using Tapatalk 2

Silas0220 said:
Hey folks, i've been looking forward to getting on this phone for awhile now, and I'm glad we have the kind of community we do. I'll get to my problem right away and then give the background.
I will often have two or three signal bars, but be unable to send texts, make calls, or use data. When this happens, the signal bars and the 4g icon are white, not blue.
I had a windows phone 7 prior to this and had the same trouble, and managed to get them to send me this phone as a warranty replacement. When I continued to have trouble, I got a new Sim card too. I am still having trouble.
Many of my friends live in the area and use at&t and have no trouble, including one friend with an atrix2. Any thoughts, folks?
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
I think u have the data 4g off
Sent from my MB865 using xda premium

The white signal bars indicate that the device is not synced to Google's servers, when blue they are synced.
Make sure the "enable data" box is ticked in: settings>battery and data manager>data delivery
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Also, make sure the "data saver" box is left unticked in settings.
Sent from my MB865 using xda's premium carrier pigeon service

Thanks guys, data is definitely enabled and data saver definitely is not. This is an intermittent problem, I often have a perfectly fine connection. And I often do not, lol.
Sent from my MB865 using Tapatalk 2

Silas0220 said:
Hey folks, i've been looking forward to getting on this phone for awhile now, and I'm glad we have the kind of community we do. I'll get to my problem right away and then give the background.
I will often have two or three signal bars, but be unable to send texts, make calls, or use data. When this happens, the signal bars and the 4g icon are white, not blue.
I had a windows phone 7 prior to this and had the same trouble, and managed to get them to send me this phone as a warranty replacement. When I continued to have trouble, I got a new Sim card too. I am still having trouble.
Many of my friends live in the area and use at&t and have no trouble, including one friend with an atrix2. Any thoughts, folks?
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
i recently had a similar issue. after factory resets and fxz, still had the problem. so after a good hour of useless att tech support they decided it wasnt on their end, that it was a hardware issue, and shipped me out another phone.

How long ago was the SIM card replaced? Even if it was rather recent, that's a possibility still. SIMs do go bad, they do have a lifespan, and can still be the cause. You might try getting a new one, that's faster (obviously) than waiting on a warrantied phone replacement. I've had mine changed three or four times over the course of a year, but I also swap SIMs and that degrades the contact points of the card. AT&T is pretty darn good about being willing to give you a new SIM.
Sent from my MB865 using xda's premium carrier pigeon service

Apex_Strider said:
How long ago was the SIM card replaced? Even if it was rather recent, that's a possibility still. SIMs do go bad, they do have a lifespan, and can still be the cause. You might try getting a new one, that's faster (obviously) than waiting on a warrantied phone replacement. I've had mine changed three or four times over the course of a year, but I also swap SIMs and that degrades the contact points of the card. AT&T is pretty darn good about being willing to give you a new SIM.
Sent from my MB865 using xda's premium carrier pigeon service
Click to expand...
Click to collapse
I'm pretty sure they'll toss you the first 3 free, then its $20 every time you need one after that for the life of the 2 year contract.
---------- Post added at 03:54 AM ---------- Previous post was at 03:51 AM ----------
Apex_Strider said:
How long ago was the SIM card replaced? Even if it was rather recent, that's a possibility still. SIMs do go bad, they do have a lifespan, and can still be the cause. You might try getting a new one, that's faster (obviously) than waiting on a warrantied phone replacement. I've had mine changed three or four times over the course of a year, but I also swap SIMs and that degrades the contact points of the card. AT&T is pretty darn good about being willing to give you a new SIM.
Sent from my MB865 using xda's premium carrier pigeon service
Click to expand...
Click to collapse
I remember part of my problem was the Sims SMSC #, but I got that from att with ease

Its a long shot, but I've seen it often. Have them check to make sure you are set to correct market in att's system.
Sent from my MB865 using xda app-developers app

The SIM card change was only a few days ago. I'm almost certain it can't be hardware related. I mean, this issue has gone on through two completely different phones (Focus Flash and Atrix 2) from two different manufacturers (Samsung and Moto) with two different operating systems (Windows Phone 7 and Android). Not to mention the new SIM card.
Heck, the only things left that are the same are my phone number and my AT&T Address Book. I think...

Silas0220 said:
The SIM card change was only a few days ago. I'm almost certain it can't be hardware related. I mean, this issue has gone on through two completely different phones (Focus Flash and Atrix 2) from two different manufacturers (Samsung and Moto) with two different operating systems (Windows Phone 7 and Android). Not to mention the new SIM card.
Heck, the only things left that are the same are my phone number and my AT&T Address Book. I think...
Click to expand...
Click to collapse
Have you considered moving somewhere close enough to an AT&T cell tower where you could throw a rock at it and hit it? :silly:

That sounds like an excellent idea! I'll work on that .

Moto X Pure Edition working with Verizon Straight Talk

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Sadly, LTE is throttled to 5mbps :/ the AT&T sim would've been a much better choice considering HSPA+ alone is faster.
Sent from my XT1575 using XDA Free mobile app

does the data work when using the phone (voice and data)?

I have att straight talk also and I do agree with att ST I get anywhere from 15mb -20 but I happen to work in a dead zone and I work 12 hour days ...lonely days lol and Verizon ST I get full bars so the trade off is good and still watch YouTube in HD
Sent from my XT1575 using Tapatalk

How did you activate the device? I know a few workarounds, but when I try to activate on straight talk it forces the use of the at&t compatible sim card? The only way I know to use the Verizon towers are by giving ST an actual Verizon phone's IMEI, or by taking an already active sim from another Straight Talk - Verizon phone.
Sent from my Moto X Pure Edition using Tapatalk

Well I tried on the web sight but it kept giving me the run around not letting me activate it, so I called ST and they helped me out and was up and running in about 10 minutes , oh I also bought a Verizon Straight Talk Sim for it
Sent from my XT1575 using Tapatalk

chispas117 said:
Well I tried on the web sight but it kept giving me the run around not letting me activate it, so I called ST and they helped me out and was up and running in about 10 minutes , oh I also bought a Verizon Straight Talk Sim for it
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Does the straight talk variant also give you the 5gb of data for 45 a month?
Sent from my XT1575 using XDA Free mobile app

Yes it does !
Sent from my XT1575 using Tapatalk

chispas117 said:
View attachment 3493553View attachment 3493554
Sent from my XT1575 using Tapatalk
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Click to collapse
Sorry to revive this old thread, but I have a question regarding ST/Verizon SIM activation.
When I enter my IMEI on StraightTalk's website, it shows it is compatible with the Verizon CMDA network, however the registration/activation process fails. I called ST, and they asked for my IMEI and are now telling me this device will not work with the Verizon network. Website still says it will work.
What process did you go through to get yours active using the ST/Verizon SIM card? The online process asks for my ZIP and IMEI, then SIM card number, then tells me the SIM is invalid. It never asks for the Network Access Code. Where is this used? Thanks for any input anybody can provide. I am currently using the phone with ST/AT&T but the signal in my area is terrible, Verizon is much better here.

I got it figured out. After numerous Straight Talk reps telling me the X Pure is not CDMA compatible, I decided to try activating using the IMEI of the device rather than the ST/VZW SIM card number. This worked like a charm. Still insert the SIM, everything is working as it should, voice, data (LTE).

quakeaz said:
I got it figured out. After numerous Straight Talk reps telling me the X Pure is not CDMA compatible, I decided to try activating using the IMEI of the device rather than the ST/VZW SIM card number. This worked like a charm. Still insert the SIM, everything is working as it should, voice, data (LTE).
Click to expand...
Click to collapse
Yea total wireless same thing luckily I have 3 Verizon phones and gave them another imei number and they activated and I just Sim swapped and it works fine
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Is there way to activate/see VoLTE ?

Hello everyone,
As mentionned in the title, is there a way to see or activate VoLTE.
Like on Samsung you've got the VoLTE logo in the notification tray.
I already contacted my carrer and they said "it's enable on the network side"

Daimon-xda said:
Hello everyone,
As mentionned in the title, is there a way to see or activate VoLTE.
Like on Samsung you've got the VoLTE logo in the notification tray.
I already contacted my carrer and they said "it's enable on the network side"
Click to expand...
Click to collapse
Is there any settings in the Dialer? Normally the Dialer settings offer control over certain Voice Network settings. If I remember right VoLTE should be an option

Daimon-xda said:
Hello everyone,
As mentionned in the title, is there a way to see or activate VoLTE.
Like on Samsung you've got the VoLTE logo in the notification tray.
I already contacted my carrer and they said "it's enable on the network side"
Click to expand...
Click to collapse
Hi. You can view this option under "call".
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x1tymez said:
Hi. You can view this option under "call".
Click to expand...
Click to collapse
I don't have all this options on the settings of the dialer. Which carrier have you got ?
Sent from my HTC U12+ using XDA Labs

Daimon-xda said:
I don't have all this options on the settings of the dialer. Which carrier have you got ?
Sent from my HTC U12+ using XDA Labs
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Click to collapse
TMobile USA. Verizon don't have this option.
Sent from my HTC U12+ using Tapatalk

Check settings - Advanced Calling -
Verizon HTC 10

The HTC U12+ will not show this setting if you're on the Verizon network since VoLTE is in Verizon's exclusive advanced calling setting. Since this phone does not have Verizon software you will not see it. This is why so many people have trouble activating it properly.

I think it's worth that I imagined.
In France we have 4 carrier. One don't have volte at all (Free) the second one seems U11 compatible but not U12+ for the moment (SFR), the third one you have to buy a Samsung or an iPhone from them to get volte (Bouygues Telecom) and the fourth one you have to buy a Samsung or an iPhone as well (orange) ?
So it really depends of the choice of the carrier to support a phone or not
Sent from my HTC U12+ using XDA Labs

These phones do not support CDMA, they only support LTE on Verizon. If your on Verizon and you can make/receive calls, those calls are using VoLTE.
I spent 2 hours in the Verizon store while they figured this out, you have to have advanced calling provisioned on the line to make/receive calls with these phones because all calls use that feature.

The sim card must have HD calling activated on it before you can use it on the sprint network. The sim card from my M8 did not have HD calling activated on it and would not work when first inserted in my U11 the U12 is the same. I had to insert the sim in my wife's S9 and let the verizon tech activate HD calling through her phone the reinsert it in the U11 to get my Verizon HD calling to work.

Daimon-xda said:
Hello everyone,
As mentionned in the title, is there a way to see or activate VoLTE.
Like on Samsung you've got the VoLTE logo in the notification tray.
I already contacted my carrer and they said "it's enable on the network side"
Click to expand...
Click to collapse
check my thread I did activate volte and wifi calling on my non branded htc u12+

Daimon-xda said:
I think it's worth that I imagined.
In France we have 4 carrier. One don't have volte at all (Free) the second one seems U11 compatible but not U12+ for the moment (SFR), the third one you have to buy a Samsung or an iPhone from them to get volte (Bouygues Telecom) and the fourth one you have to buy a Samsung or an iPhone as well (orange)
So it really depends of the choice of the carrier to support a phone or not
Sent from my HTC U12+ using XDA Labs
Click to expand...
Click to collapse
you can manually activate wifi calling and volte

can you tell me how please i have an unlock htc 12+
marcinkoko009 said:
you can manually activate wifi calling and volte
Click to expand...
Click to collapse
can you tell me how please i have an unlock htc 12+

larrymtz said:
can you tell me how please i have an unlock htc 12+
Click to expand...
Click to collapse
If your carrier supports volte and wifi calling and your phone is supported by the carrier, you can enable it in the telephone app inside the settings.
Sent from my HTC U12+ using XDA Labs

larrymtz said:
can you tell me how please i have an unlock htc 12+
Click to expand...
Click to collapse
Check my thread all in there
https://forum.xda-developers.com/u1...ling-volte-t3867267/post78850900#post78850900

Dual Sim

Ordered my 7 Pro this morning. Going to use it to replace my P3XL. How does the Dual Sim work? I currently carry two phones, both Verizon, one for Work and one Personal. Can I put both Verizon SIMs in this phone? Can they both work at the same time or is it one or the other?
Mahalo if anyone knows.

Yes, they will both work simultaneously. I also use a personal and a work sim in my OP6.
You will need to chose your standard in oos for sms, phone and data. But you can always be called at both sims.
Within the caller app you can, again, also decide which sim to use to make an outgoing call.
Within the quick toggles you will be able to change the sim for data on th fly.
Due to the build-in clone function in oos, you can even run 2 times Whatsapp for each phone number separately.
So overall it's super convenient. I would never go back to two phones.

If u ordered from T-Mobile US it will be single sim only
Wysłane z mojego E6653 przy użyciu Tapatalka

If I order OnePlus from their website, would I be able to to use TMobile + Verizon at the same time?
I'm sick of TMobile digits line, it never works right...

muzhik said:
If I order OnePlus from their website, would I be able to to use TMobile + Verizon at the same time?
Click to expand...
Click to collapse
Yes, but of course, Verizon will only get LTE, no 2G/3G so if you are in the few remaining Verizon areas without reliable LTE you won't get service.

_Dennis_ said:
Yes, but of course, Verizon will only get LTE, no 2G/3G so if you are in the few remaining Verizon areas without reliable LTE you won't get service.
Click to expand...
Click to collapse
I need talk and text only, no data for secondary line - which would be better for this setup Verizon or AT&T (TMobile will be primary line, voice/txt/data/)

muzhik said:
I need talk and text only, no data for secondary line - which would be better for this setup Verizon or AT&T (TMobile will be primary line, voice/txt/data/)
Click to expand...
Click to collapse
Depends, From my understanding Verizon will run talk/text on the LTE network now, AT&T you will get 2G/3G/LTE. Depends on what service has better signal in your area.

Cheapest would be a talk text only plan from us mobile probably
Sent from my XT1710-02 using Tapatalk

Which model has the dual sim, there is no mention of dual sim or standby in the specs here?
https://www.oneplus.com/7pro?from=head#/specs
Never mind, yeah it has daul sim, listed in basic parameters.

Droid_Nut said:
Which model has the dual sim, there is no mention of dual sim or standby in the specs here?
https://www.oneplus.com/7pro?from=head#/specs
Never mind, yeah it has daul sim, listed in basic parameters.
Click to expand...
Click to collapse
Only the TM variant has a single sim

theaxis01 said:
Only the TM variant has a single sim
Click to expand...
Click to collapse
Until you flash the international ROM over it

Exathi said:
Until you flash the international ROM over it
Click to expand...
Click to collapse
Does the TMO tray hold 2 Sims?

theaxis01 said:
Does the TMO tray hold 2 Sims?
Click to expand...
Click to collapse
I read some that when they flashed the international version there was a hidden. Second tray

No hidden tray. On the dual sim tray a sim card can be placed on both sides of the tray. You have to purchase a dual sim tray.
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dual sim advise
Hi Guys,
I have ordered my OP7 pro and waiting to receive it. I have question for those who have tried it already. How does TMobile and Verizon works together? are you able to setup separate visual voice mail account?
Also, when you are on one call on lets say Tmobile sim, and if someone tries to call you on Verizon line, does call go to voicemail directly or you get call notification as call waiting?
I would appreciate your advice on this matter
thank you
Juxto2010 said:
No hidden tray. On the dual sim tray a sim card can be placed on both sides of the tray. You have to purchase a dual sim tray.
Click to expand...
Click to collapse

drsanket said:
Hi Guys,
I have ordered my OP7 pro and waiting to receive it. I have question for those who have tried it already. How does TMobile and Verizon works together? are you able to setup separate visual voice mail account?
Also, when you are on one call on lets say Tmobile sim, and if someone tries to call you on Verizon line, does call go to voicemail directly or you get call notification as call waiting?
I would appreciate your advice on this matter
thank you
Click to expand...
Click to collapse
I have TMobile (sim1) and then Verizon prepaid talk and text (sim2)
When I'm on the phone with either line, and someone calls my other line, it goes to VM after few rings.
I couldn't get visual voicemail setup on either line, but it doesn't bother me, since whenever someone leaves VM I get notification and then just call it in. I like my phablet with less clutter hence why I've moved from note9 to opo7
Hope this helps...

help!
Thanks for your help! any one here has any suggestions on if there is anyway to setup call waiting on second line while you are on call from first line? this may be deal breaker for me. any help will be appreciated.
thank you
muzhik said:
I have TMobile (sim1) and then Verizon prepaid talk and text (sim2)
When I'm on the phone with either line, and someone calls my other line, it goes to VM after few rings.
I couldn't get visual voicemail setup on either line, but it doesn't bother me, since whenever someone leaves VM I get notification and then just call it in. I like my phablet with less clutter hence why I've moved from note9 to opo7
Hope this helps...
Click to expand...
Click to collapse

Any suggestions??
drsanket said:
Thanks for your help! any one here has any suggestions on if there is anyway to setup call waiting on second line while you are on call from first line? this may be deal breaker for me. any help will be appreciated.
thank you
Click to expand...
Click to collapse

Is is the dual sim card tree, separate as an 4g modules?
I mean can I with 2 simcard getting 4g
Verstuurd vanaf mijn LYA-L29 met Tapatalk

The UK EE-branded 7 Pro 5G is SINGLE SIM

unlocked US version doesn't get 5G on ATT

I discovered this and checked at ATT store. Quite a few people complained they done have 5G on unlocked. Anyone managed to get it?

I do know there is an app called Samsung band selection... You can use that and try to force the phone to lock on to the 5g bands

I am using the unlocked note 20 ultra on ATT and I get 5g. I did call ATT and gave them my IMEI number.
Sent from my SM-N986U1 using Tapatalk

ekerbuddyeker said:
I discovered this and checked at ATT store. Quite a few people complained they done have 5G on unlocked. Anyone managed to get it?
Click to expand...
Click to collapse
Any chance you need a new SIM card to get 5G? T-Mobile didn't require new SIM cards, but Sprint did.

GDHAMTON7 said:
I do know there is an app called Samsung band selection... You can use that and try to force the phone to lock on to the 5g bands
Click to expand...
Click to collapse
In play store?

ekerbuddyeker said:
In play store?
Click to expand...
Click to collapse
Yes
Sent from my SM-N986U1 using Tapatalk

There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Sent from my SM-N986U using Tapatalk
View attachment 5088637

butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Click to expand...
Click to collapse
Yes this was my experience

butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Sent from my SM-N986U using Tapatalk
View attachment 5088637
Click to expand...
Click to collapse
Curious on what speeds you are getting. I'm currently not in a 5g zone...
Sent from my SM-N986U1 using Tapatalk

butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Sent from my SM-N986U using Tapatalk
View attachment 5088637
Click to expand...
Click to collapse
What were your APN settings?

Here you go
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The last 2 on the second pic need to be there. Before At&t provisioned properly, I was unable to add or change APN. Once they did I could add a 2nd APN and it would actually save.
Sent from my SM-N986U using Tapatalk

GDHAMTON7 said:
Curious on what speeds you are getting. I'm currently not in a 5g zone...
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Click to expand...
Click to collapse
This what I got.View attachment 5088835
Sent from my SM-N986U using Tapatalk

is there a phone number for ATT I can call? I used the setting on a friends att phone and he has 5G all the time. It didn't work for me. I switched to the 5G service last week but still don't get 5G.

butchieboy said:
This what I got.View attachment 5088835
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
That seems way slower than the sh!t they were advertising.. I get about that speed on Verizon without 5G activated..

Yeah its kinda spotty in my city
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T-mobile 5G really isn't any faster than 4GLTE. But I still leave 5G turned on, because I need all the Geez I can get.

rifleman56 said:
is there a phone number for ATT I can call? I used the setting on a friends att phone and he has 5G all the time. It didn't work for me. I switched to the 5G service last week but still don't get 5G.
Click to expand...
Click to collapse
Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
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---------- Post added at 03:05 AM ---------- Previous post was at 03:05 AM ----------
Mr. Orange 645 said:
T-mobile 5G really isn't any faster than 4GLTE. But I still leave 5G turned on, because I need all the Geez I can get.
Click to expand...
Click to collapse
[emoji1787][emoji23]
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butchieboy said:
Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
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Thanks, I'll call

butchieboy said:
Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
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Which is complete bullsh!t, because it's basically false advertisement. I've attached their plan selection screen, with relevant areas highlighted.
I'm no stranger to their crap data speeds. On my Note 9 I never got download speeds faster than around 1.8 MB, no matter where i was or what signal I had. I've called several times asking if i am being throttled, reset network status, reprovisioned SIMs, nothing helps.
Fast forward to getting my N20U. New 5G phone, new SIM. Same crap speeds. In fact, half the time my upload is faster than download.
Now, I was on the unlimited starter plan (which again says it has 5G), when i asked about the rep in the store they told me i had to go to elite to get 5G. Why, they all say 5G??? The sales rep can't give me a better answer than 'That's just what i'm told.'
So, I think, well maybe they prioritize data based on your plan. If that's the case, updating from starter to extra should at least improve my speeds, right? Nope. Same, capped at around 1.8
I call Tier 2 tech support and they lady was telling me what towers i was connected to, where i was supposed to get 5G, the difference between 5G, 5GE, and 5G+. It's all crap. She said she was sending a ticket to the next level of support and i should get a text in a few days. That was a week ago, nothing.
My phone only came with the NXTGENPHONE apn. I added and switched to the ENHANCEDPHONE apn several days ago, and the speeds are slightly better (sometimes I get 2.5) Poggers...I guess.
I've tried Cellmapper, Band selector apps, nothing helps (although in fairness I may not be using those correctly). But if it takes someone like me (who constantly roots / flashes) to go through all this to get 5G, then ATT is worse off than i thought.
I'll switch to Elite for few days to see what happens, unless any others have any advice to offer.