Hi guys, I recently bought this cell phone and I did not realize that it came in safe mode of the android (the seller did not tell me the reason. I suspect that the seller violated the guarantee) and since I am inexperienced you made it from the factory, in doing so the phone gave me the message of no command, so I thought ah , I'm going to flash the stock in the Odin, followed the steps and stayed at 95%, then accidentally moved the USB cable and now I have this message "An error has occurred while updating the device software. Use the emergency recovery function in the Smart Switch PC software" is there any solution?
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Hello,
It goes like I bought a second hand Samsung Galaxy S6 Edge+. Only the phone came, nothing else (no box or anything). The guy who sold me was travelling to some other country. After using it for few days, I realized it had a pin entered in it but not enabled! I tried to soft reset device but again, it asked for pin which I didn't know so I hard reset the device. However, it asked me to login using the same account & password it had before (of that guy's) which I didn't knew. I googled and came to know about this Factory Reset Protection by Google. This is when I decided to flash a rom onto the device (which I have never done in my entire life). I managed to get one according to my phone's model (SM-G928C) and it failed to flash using Odin, so now I am stuck at the "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC Software."
I downloaded smart switch but it asks for S/N number, which also I don't have since S6 Edge+ doesnt have remoable battery and I don't have the box either. I'm totally freaking out. Is my device gone forever? or can i find my serial number to enter in the recovery box??? PLEASE HELP THANKS GUYS!
Hi everyone, first of all i wanted to thank you for clicking on this thread and im getting straight to the point;
I have recently rooted my phone with no issues and after this i had decided to install a S6 edge twrp recovery onto my device and i did so and i immediately have got a soft brick well i think it is a soft brick however it could be a hard brick as i am not pro at this, so i read some articles on here and decided to connect my phone to odin and install stock firmware and it had failed so now my phone can still go into download mode however it is not recognised by odin or any other Samsung programs such as smart switch and kies. I have tried 2 different USB cables all the ports on my laptop and no luck. I think it is the right time to mention that i also have the phone bricked on the light blue screen with the message ''An error occurred while updating the device software. Use the emergency recovery function in Smart Switch PC software'' It means a lot to me as this is my only smart phone and i really need it for my education and i would really, really be thankful if someone is willing to help me as i simply need this phone as cannot afford to buy a new one, thank you in advance Maciek.
maciek.zawadzki said:
Hi everyone, first of all i wanted to thank you for clicking on this thread and im getting straight to the point;
I have recently rooted my phone with no issues and after this i had decided to install a S6 edge twrp recovery onto my device and i did so and i immediately have got a soft brick well i think it is a soft brick however it could be a hard brick as i am not pro at this, so i read some articles on here and decided to connect my phone to odin and install stock firmware and it had failed so now my phone can still go into download mode however it is not recognised by odin or any other Samsung programs such as smart switch and kies. I have tried 2 different USB cables all the ports on my laptop and no luck. I think it is the right time to mention that i also have the phone bricked on the light blue screen with the message ''An error occurred while updating the device software. Use the emergency recovery function in Smart Switch PC software'' It means a lot to me as this is my only smart phone and i really need it for my education and i would really, really be thankful if someone is willing to help me as i simply need this phone as cannot afford to buy a new one, thank you in advance Maciek.
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Click to collapse
Greetings and welcome to assist. In the smart switch software on your pc there is an emergency firmware recovery option that should repair your phone. As long as you have download mode the phone is usually recoverable so don't worry. If you put your phone in download mode and follow the on screen instructions from emergency firmware recovery you should be fine
Good Luck
Sawdoctor
So my aunt came to me with a Samsung J3[6] android phone. She wanted me to bypass the block that says (this device has been reset recently, you must log in using an email you have used recently on this device)
I thought no problem. I was just going to flash it and restore stock J3 rom onto it, however I made a rookie mistake and I put the J3 V rom on instead while not paying attention. The phone boots and the buttons work so it is not bricked but now when ever I boot the phone the "setup wizard" continuously crashes. I need help fixing this and getting it working again ASAP because she neglected to tell me that she ALREADY SOLD the damn thing.
EDIT: I should also mention I have tried re-flashing it but now when in download mode I get "security check failed: pit" error
I have a little problem and I do not know how to solve
I have a samsung galaxy s6 edge plus sm-g928g, a few days ago I became a root user and today trying to install a rom I jump blue screen of "And error has occurred while updating the device software"
Whatever you do, that screen appears, followed by a tutorial installing an earlier version of the current smart switch (because the current one does not let me) and I jump that "smart switch does not support initialization" investigate and apparently I can not put the software with smart switch because my knox counter is not 0 since the device was rooted
Also try odin, but when I put the device to not be in download mode does not catch the odin (since I get that screen shot of "And error has occurred while updating the device software"
I'm too lost and desperate with the subject and I have no budget to buy another cell phone
Hi! 2 or 3 days ago my phone wanted to upgrade himself on night, but i forgot to put him in charger, so his update wasn;t successfull so got bricked. The problem is another. I wanted to unbrick him with a new fresh Firmware downloaded , but got something. I used Odin for him, I put the software in his place , and pressed Start. Was ok but at boot.mpn (or how was called ) , the Odin blocked there and the phone wasn;t showing anything. Only Downloading , but no line of loading the firmware. It failed, ofcourse, and I tried again. But this process i've done ruined the boot system and now is Showing me "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software", but the Download mode was doing good. I accepted the idea that the original firmware on this phone wouldn't be back , so I tried again the Odin. But this time was different. Was stuck in Initialization stage. Well, I tried the Smart Switch from Samsung, but he's stuck too when I press "Emergency Recovery Function". I tried with Kies, maybe will be recognized, but nope. The Kies didn;t recognized the phone in the Emergency recovery . (It shows me a blank list with the devices in the Emergency Recovery stage). I though that the cable could be disfunctional, so I commanded from internet a brand new charger Samsung original, with all certificates on him. But the same thing happens . What could I do next ?
LegendIT said:
Hi! 2 or 3 days ago my phone wanted to upgrade himself on night, but i forgot to put him in charger, so his update wasn;t successfull so got bricked. The problem is another. I wanted to unbrick him with a new fresh Firmware downloaded , but got something...
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Click to collapse
I don't have this device but, your best bet is to post this question within the following Q&A thread that's specific to your device.
https://forum.xda-developers.com/showthread.php?t=3053516
Good Luck!
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